SOPHO IPC 100

The advanced IP-PBX communication solution

for small and medium-sized organisations
Sense and simplicity
Technology exists to help make our lives easier and more productive. So why is it so often such a hassle, full of complexity and
frustration? At NEC Philips Unified Solutions, we believe that technology should be simple and easy to use. It’s this very simplicity
that transforms a task into an opportunity, a burden into a pleasure. Which is why the Philips SOPHO IPC 100 offers a voice
communication system that is easy to experience, advanced and designed around you.

Designed around you

Designed to satisfy the growing needs of small and medium
businesses, the IPC 100 is a professional, easy to use, easy to
install and maintain communication solution. With a range of
powerful features, your business will become more customer-
focused and productive at a price that makes perfect sense.

Unlike most competitive systems, the IPC 100 does not force
you to throw away your existing equipment. The IPC 100 is
scalable. It is the only phone system that can start as small
as 3 exchange lines and 8 extensions and grow to
96 extensions without having to replace a single item.

Advanced SOPHO IPC 100

What’s more, the IPC 100 is future-proof. Because it is • Scalable
• Price competitive
compatible with Session Initiation Protocol (SIP) – an
• Future proof
internationally agreed standard for Internet telephony and
• Easy to use
Voice over IP (VoIP) – you can take advantage of new • Feature rich
services and applications, no matter how fast technology
advances.

Easy to experience
What can be simpler? Install an IPC 100 so you can
concentrate on running your business without worrying
about your phone system.
 Looking for a Put your customers first
future-proof With the IPC 100 you will have all the advanced features

phone system that you need to present an efficient, friendly and highly polished
organisation – delighting your customers and motivating
won’t be obsolete your staff. Your business becomes more productive, more
in a few years? customer-focused, and more profitable.

Take a closer
look at
SOPHO IPC 100.

Protect your investment Add features

when needed
The IPC 100 integrates seamlessly in your organisation and
offers you and your customers many powerful benefits.
CTI – to link your phone system to your computer.
However, there may be features that you don’t need today
SIP (VoIP) – to carry your long distance voice calls using
but will be vital in the future.
ADSL/DSL broadband or your computer/internet network.
Consider the emergence of the industry-leading Session With more and more ISPs providing SIP network
Initiation Protocol (SIP), which is enabling many new features connectivity, you will have a choice of service provider.
and applications, designed to make users more agile and IP Telephony – To converge voice and data networks, and
mobile with information technology. The IPC 100 is a SIP connect your phones directly to your computer network.
enabled VoIP telephone system and therefore brings WLAN – Wi-Fi for a flexible alternative to DECT phones.
investment protection for your future communication You can use your PDA or computer as your mobile phone
requirements. linking both to your e-mails and your phone system.
 Intuitive
management and
end-user
functionality make
SOPHO IPC 100
the perfect Build on your
“Connect & Call” investment
system Use your existing equipment
The flexibility of IPC 100 offers you the choice of deploying
traditional circuit-switched telephony, wireless telephony
through DECT, IP telephony or a combination of the three,
all within a single system making this a true “hybrid” telephone
system. You can make the most of your current investment

Communication and ensure a seamless transition for customers and staff.

plain and simple Scale-up efficiently

Philips has ensured that as your business grows, nothing is
What will an IPC 100 system give you? It will connect you to wasted. The IPC 100 does not force you to throw away your
the public phone network whether that is a traditional existing main cabinets when your business grows to 20-30
network such as analogue or ISDN lines, or a leading edge extensions. Just add another SOPHO IPC 100 Cabinet and
network such as SIP. keep growing.

Start as small as 3 exchange lines and 8 extensions. With

additional interface cards and cabinets you can grow
to 27 exchange lines and 72 extensions. If you wish to add
IP extensions then IPC 100 can support up to 96 extensions.

27 + 72

18 + 48

9 + 24
Efficient, flexible and easy to use
The IPC 100 has the features that give you real business benefits. IPC 100 integrates with your other most important productivity
For instance, if you’re on one call and need to answer another, aid - your PC. Using Microsoft TAPI® you can easily connect your
just press one button to put the original call On Hold and take phone to your MS Outlook® Contact Manager application
the new one. allowing point and click dialling and being able to pop up your
caller’s contact details before you answer the call.
Dialling out is made easy too with features like Abbreviated
Dialling and Last 10-number Redial, saving you time on the most
important calls. Or using CTI (Computer Telephony Integration)
use your mouse for point and click dialling from your PC. Link your phone
to your PC to
make and take
Our Call Centre features give you ‘large corporate’ benefits at
calls with a click
an affordable price. The IPC 100 can distribute calls evenly to of your mouse.

assigned staff or in a priority order. If one group member is busy,

the call is forwarded to the next group member. If all your staff
are busy you can queue callers and play holding messages.

To make sure customers and suppliers receive the attention they

deserve, the IPC 100 also uses Calling Number Display, which can A perfect host
identify a caller’s name and telephone number, enabling you to
The SOPHO IPC 100 has a wide range of features meeting the
answer with a personal greeting.
specialized needs of the hospitality industry. The hospitality
features include the following hotel and guest specific services:
IPC 100’s 8 port Integrated Digital Voicemail has up to 15 hours
of message time, and a host of flexible options such as pressing • Check-in/check-out • Wake up call
one button to use Conversation Record to store conversations in • Room occupied/available • Don’t disturb
your mailbox. • Room ready for cleaning status • Message waiting
• Single digit dialling to key hotel • Room to room calling
Message Centre buttons allow two people sharing a phone to services • Room monitor – baby
have their own message-waiting indicator. Each person can see if • Toll restriction listening
he/she has any new messages.
A hotel can provide voice announcements for the wake-up calls.
The receptionist’s telephone can have a DSS console assigned to
show the status of the hotel room telephones, of which print-outs
can be made as well as detailed call logging.

The flexibility of SOPHO IPC 100

PDA
IPC 100 IP Phone IP Phone

Office LAN

VolP
SIP, DSL CTI Server PC PC PC PC
IP Network
Internet
IPC 100 IPC 100 Video
Traditional System System Analogue DECT Conferencing Door Modem/
Phone Network Phone Phone Phone Phone System Phone Fax PDQ
(PSTN/ISDN) Including
Integrated Door
Voice Mail Entry Lock
Feature-rich, easy to use
Phone Systems
16 button system and display phones
also available

22-button system phone 22-button display phone 22-button display phone

• 12 buttons for Busy Lamp Field, phone lines • 2 line, 16 character display • 2 line, 16 character display
and features 360o call indicator • 12 buttons for Busy Lamp Field, phone lines • 12 buttons for Busy Lamp Field, phone lines
• 10 Personal Speed Dial Buttons and features 360o call indicator and features 360o call indicator
• Dual-colour LED line button indicating call • 10 Personal Speed Dial Buttons • 10 Personal Speed Dial Buttons
status at a glance • Dual-colour LED line buttons indicating call • Dual-colour LED line buttons indicating call
• Height adjustment and built-in wall mounting status at a glance status at a glance
• Hands-free dial/answer back • Height adjustment and built-in wall mounting • Height adjustment and built-in wall mounting
• Colour options: black or white • Full hands-free operation • Full hands-free operation

Add-on module 64 Add-on module 24 IPC Door Phone

• Operator/Receptionist add-on module • Add-on module for Power Users • Call forward to remote destination
• 64 function/number/busy lamp (Busy Lamp • 24 function/number/busy lamp • Time of day ring assignment
Field) buttons (Busy Lamp Field) buttons • Door Entry Lock control
• External/internal paging zones buttons • Dual Colour LED buttons indicating call status
• Alternate Answer Call button
• Two Door Phone buttons
• Day/night mode button

The IPC 100 has all the features you would expect
Account/Client/Project Codes (2000) Call Forwarding – Busy/Answer Conference (16 ccts standard)
Account Codes – Forced/Verified (1000) Call Forwarding from Door phone Conversation Record
Automatic Day/Night Service (8 Levels) Call Forwarding to external number DDI Call Routing
Automatic Operator Call Forwarding with Follow Me DDI Step On
Automatic Route Selection (ARS) Call Park – 64 Locations DISA (16 channel voice response unit)
Battery Backup Call Queuing – Extension/Operator Door Bell/Door Phone/Door Lock
Call Center Features Camp On/Callback Dual Colour LED on Phones
Call Cost Logging Computer Telephony Integration (CTI) E-mail Fault Reporting
 Competitively
priced
with powerful
Display
features 2 line 16 Character Display

Display Prompts
Called/Calling Name and Number
DDI Name and Number
Directory Names
Missed Calls Name/Number (10)
Second Call Indication
Text Messages

Message/Ringer Lamp
360° Vision

12 Line/Busy Lamp Soft Buttons

User Configurable
Dual Colour Indication
One Touch Feature Access
Show Status of Colleagues

10 Speed Dial Keys

One Touch Dialling of Frequently Called Numbers

Directory Dialling
2000 Number/Name Phone Book

Ring Tones
Differentiate External/Internal Calls

Hands-free dial/answer back

Volume Controls
Alter Speaker/Microphone/Music Volume

In-Built Wall Mount

from a large corporate phone system, including:

Ethernet/LAN Port Online Programming S Bus/S0 (ISDN)
Hunt Groups Paging – Internal/external Secretary Features
Hybrid Extension Ports Park and Page Silent Monitor
Intercom Call – Voice Activated answer Personal Messaging Telephone Directory – 2000 names
IP Trunks & Extensions Phone Lock (Access Code) Trunk to Trunk Transfer
Manager Intrude (Barge In) Queue Messaging Virtual/Phantom Extensions - 50
Missed Call Indication Redial Voice Mail – Integrated or third party
Music on Hold (Int/Ext) Room Monitor
 SOPHO IPC 100 Capacities
One Cabinet Two Cabinets Three Cabinets
Analogue Exchange Lines* 9 18 27
3522 001 08161.

ISDN BRI Trunks* 16 32 40

IP Trunks* 16 24 24
Analogue/Digital Extensions 24 48 72
Printed in the Netherlands.

IP Extensions 24 24 24
ISDN S0 16 32 48
Maximum concurrent IP calls 16 24 24
* Maximum available Trunks = 51
Issued 08/06.

System quantities
Due to continuous improvements this specification is subject to change without notice.

Internal Paging Zones Max. 32 Digital Voice Mail Boxes Optional 300
Conference Circuits Standard 16 Digital Voice Mail Ports Optional 8
Optional 32 VRS Channels Optional 16
Abbreviated Dialling - Personal Standard 20 Door Phones* Optional 2
Operating Modes Standard 8 Control Relays / Door Locks* Optional 2
(Day, Night, etc.) RS - 232C Port Optional 1
Power Fail Transfer Ports* Standard 1 LAN Port Optional 1
DDI Table Entries (ISDN) Optional 2000 Battery Backup - System Optional 1
* Per cabinet
The products and services described herein are not necessarily available in all countries.

All trademarks acknowledged.

For further information please contact your local NEC Philips office or:

NEC Philips Unified Solutions

P.O. Box 32
1200 JD Hilversum
The Netherlands
Phone: +31 35 689 91 11
Fax: +31 35 689 14 50
www.nec-philips.com