Oracle® E-Records: Implementation Guide Release 12.2
Oracle® E-Records: Implementation Guide Release 12.2
Oracle® E-Records: Implementation Guide Release 12.2
Implementation Guide
Release 12.2
Part No. E49052-02
July 2014
Oracle E-Records Implementation Guide, Release 12.2
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Contents
Preface
3 Implementing E-records
Enabling Profile Options.......................................................................................................... 3-2
Setting Up Responsibilities...................................................................................................... 3-4
Enabling the Event.................................................................................................................... 3-4
Enabling the Subscription........................................................................................................ 3-6
Setting Up Oracle Approval Management............................................................................... 3-8
Setting Up the Configuration Variables................................................................................... 3-9
iii
Running the E-record Event Setup Verification Report......................................................... 3-13
Setting Up Indexed XML Elements........................................................................................ 3-14
Security Rules.......................................................................................................................... 3-15
Related Events......................................................................................................................... 3-15
Setting Up Related Events....................................................................................................... 3-15
Setting Up Ad Hoc Signers..................................................................................................... 3-16
Manually Enabling E-Records Only....................................................................................... 3-17
Enabling One-Step E-signatures............................................................................................. 3-17
Setting Up Redlining.............................................................................................................. 3-18
Enabling E-Records in Mobile Supply Chain Applications.................................................. 3-18
Force E-Record Generation ..................................................................................................... 3-19
5 iSignatures
Types of Documents.................................................................................................................. 5-2
ERP Documents......................................................................................................................... 5-2
Uploading Documents.............................................................................................................. 5-2
Document Status....................................................................................................................... 5-3
Security...................................................................................................................................... 5-3
Checklist Functionality............................................................................................................. 5-4
Uploading Documents ............................................................................................................. 5-5
Querying Documents................................................................................................................ 5-6
Viewing Document Details....................................................................................................... 5-8
Updating a Document............................................................................................................... 5-8
Deleting Documents.................................................................................................................. 5-9
Sending Documents for Approval............................................................................................ 5-9
Signing a Document................................................................................................................ 5-10
Signing With E-Initials........................................................................................................... 5-12
Updating Signers..................................................................................................................... 5-13
Adding Signers........................................................................................................................ 5-13
iv
Reordering Signers.................................................................................................................. 5-14
Managing Templates Using iSignatures................................................................................ 5-14
Linking a Document to a Website...........................................................................................5-15
B Navigation Paths
Navigation Paths....................................................................................................................... B-1
v
Glossary
Index
vi
Send Us Your Comments
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vii
Preface
Intended Audience
Welcome to Release 12.2 of the Oracle E-Records Implementation Guide.
This guide assumes that you have working knowledge of your business area's
processes, tools, principles, and customary practices. It also assumes that you are
familiar with Oracle Process Manufacturing. If you have never used Oracle Process
Manufacturing, we suggest you attend one or more of the Oracle Process
Manufacturing training classes available through Oracle University.
See Related Information Sources on page x for more Oracle E-Business Suite product
information.
Documentation Accessibility
For information about Oracle's commitment to accessibility, visit the Oracle
Accessibility Program website at
http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.
Structure
1 Introduction to Oracle E-Records
2 E-record Signature Flows
There are two different types of signature flows - online and deferred. The online
process forces all signatures to take place at the same time before the event can
continue. The deferred process lets you move on without all signatures in place. The
ix
following is a flow of the two different types of processes, using the OPM Item Creation
process as an example.
3 Implementing E-records
You must complete the following steps to enable the E-records functionality. These
steps comprise the initial setup of Oracle E-Records and are required to ensure a
complete and accurate system.
4 Setting Up Security Rules
This topic describes how the e-records stored as XML documents in the database are a
repository of critical information that can be queried for reasons ranging from internal
users viewing information to regulatory authorities inspecting process records.
The information contained in these e-records can be confidential and critical to the
nature of the business. Therefore, access to these e-records must be restricted so that any
unauthorized entry is prevented.
Access to e-records must be based on the contents of the e-records. For example, you
can restrict access to all e-records having any reference to a particular formula
ingredient.
5 iSignatures
This topic describes using attachments with Oracle E-Records, the types of attachments
available, and how attachments are stored.
6 Maintaining Oracle E-Records
Oracle E-Records has utilities that let you maintain your system. You can view XML
and e-record information from within the application. This information can be used to
verify XML and XSL information, as well as e-record layouts prior to the event being
used. You can also update or delete existing indexed XML elements, or add new
elements.
7 Reporting and Printing
After an e-record is created, it is stored in the Evidence Store, a secure environment in
the database. You can view the e-records, and their associated documents, and print the
e-records in a PDF format.
A Oracle E-Records Events
B Navigation Paths
Glossary
x
Guides Related to All Products
Oracle Alert User's Guide
This guide explains how to define periodic and event alerts to monitor the status of
your Oracle Applications data.
Oracle E-Business Suite Concepts
This book is intended for all those planning to deploy Oracle E-Business Suite Release
12, or contemplating significant changes to a configuration. After describing the Oracle
E-Business Suite architecture and technology stack, it focuses on strategic topics, giving
a broad outline of the actions needed to achieve a particular goal, plus the installation
and configuration choices that may be available.
Oracle E-Business Suite Flexfields Guide
This guide provides flexfields planning, setup, and reference information for the Oracle
E-Business Suite implementation team, as well as for users responsible for the ongoing
maintenance of Oracle E-Business Suite product data. This guide also provides
information on creating custom reports on flexfields data.
Oracle Application Framework Personalization Guide
This guide covers the design-time and run-time aspects of personalizing applications
built with Oracle Application Framework.
Oracle E-Business Suite Installation Guide: Using Rapid Install
This book is intended for use by anyone who is responsible for installing or upgrading
Oracle E-Business Suite. It provides instructions for running Rapid Install either to carry
out a fresh installation of Oracle E-Business Suite Release 12, or as part of an upgrade
from Release 11i to Release 12. The book also describes the steps needed to install the
technology stack components only, for the special situations where this is applicable.
Oracle Application Server Adapter for Oracle Applications User's Guide
This guide covers the use of OracleAS Adapter in developing integrations between
Oracle applications and trading partners.
Please note that this guide is in the Oracle Application Server 10g (10.1.3.1)
Documentation Library.
Oracle E-Business Suite system administration guides
This documentation set provides planning and reference information for the Oracle
E-Business Suite System Administrator. Oracle E-Business Suite Set Up Guide contains
information on system configuration steps, including defining concurrent programs
and managers, enabling Oracle Applications Manager features, and setting up printers
and online help. Oracle E-Business Suite Maintenance Guide provides information for
frequent tasks such as monitoring your system with Oracle Applications Manager,
administering Oracle E-Business Suite Secure Enterprise Search, managing concurrent
managers and reports, using diagnostic utilities including logging, managing profile
options, and using alerts. Oracle E-Business Suite Security Guide describes User
Management, data security, function security, auditing, and security configurations.
xi
Oracle E-Business Suite User's Guide
This guide explains how to navigate, enter data, query, and run reports using the user
interface (UI) of Oracle E-Business Suite. This guide also includes information on setting
user profiles, as well as running and reviewing concurrent requests.
Oracle e-Commerce Gateway User's Guide
This guide describes the functionality of Oracle e-Commerce Gateway and the
necessary setup steps in order for Oracle Applications to conduct business with trading
partners through Electronic Data Interchange (EDI). It also contains how to run extract
programs for outbound transactions, import programs for inbound transactions, and
the relevant reports.
Oracle e-Commerce Gateway Implementation Guide
This guide describes implementation details, highlights additional setups for trading
partner, code conversion, and Oracle Applications as well as provides the architecture
guidelines for transaction interface files. This guide also contains troubleshooting
information and how to customize EDI transactions.
Oracle Report Manager User's Guide
Oracle Report Manager is an online report distribution system that provides a secure
and centralized location to produce and manage point-in-time reports. Oracle Report
Manager users can be either report producers or report consumers. Use this guide for
information on setting up and using Oracle Report Manager.
Oracle iSetup User Guide
This guide describes how to use Oracle iSetup to migrate data between different
instances of the Oracle E-Business Suite and generate reports. It also includes
configuration information, instance mapping, and seeded templates used for data
migration.
Oracle Workflow Administrator's Guide
This guide explains how to complete the setup steps necessary for any product that
includes workflow-enabled processes. It also describes how to manage workflow
processes and business events using Oracle Applications Manager, how to monitor the
progress of runtime workflow processes, and how to administer notifications sent to
workflow users.
Oracle Workflow Developer's Guide
This guide explains how to define new workflow business processes and customize
existing Oracle Applications-embedded workflow processes. It also describes how to
define and customize business events and event subscriptions.
Oracle Workflow User's Guide
This guide describes how users can view and respond to workflow notifications and
monitor the progress of their workflow processes.
Oracle Workflow API Reference
xii
This guide describes the APIs provided for developers and administrators to access
Oracle Workflow.
Oracle XML Gateway User's Guide
This guide describes Oracle XML Gateway functionality and each component of the
Oracle XML Gateway architecture, including Message Designer, Oracle XML Gateway
Setup, Execution Engine, Message Queues, and Oracle Transport Agent. The
integrations with Oracle Workflow Business Event System and the Business-to-Business
transactions are also addressed in this guide.
Oracle Buisness Intelligence Publisher Report Designer's Guide
Oracle Business Intelligence Publisher is a template-based reporting solution that
merges XML data with templates in RTF or PDF format to produce a variety of outputs
to meet a variety of business needs. Using Microsoft Word or Adobe Acrobat as the
design tool, you can create pixel-perfect reports from the Oracle E-Business Suite. Use
this guide to design your report layouts.
Oracle Business Intelligence Publisher Administration and Developer's Guide
Oracle Business Intelligence Publisher is a template-based reporting solution that
merges XML data with templates in RTF or PDF format to produce a variety of outputs
to meet a variety of business needs. Outputs include: PDF, HTML, Excel, RTF, and
eText (for EDI and EFT transactions). Oracle BI Publisher can be used to generate
reports based on existing E-Business Suite report data, or you can use Oracle BI
Publisher's data extraction engine to build your own queries. Oracle BI Publisher also
provides a robust set of APIs to manage delivery of your reports via e-mail, fax, secure
FTP, printer, WebDav, and more. This guide describes how to set up and administer
Oracle BI Publisher as well as how to use the Application Programming Interface to
build custom solutions.
Guides Related to This Product
Oracle Process Manufacturing Cost Management User's Guide
The Oracle Process Manufacturing Cost Management application is used by cost
accountants to capture and review the manufacturing costs incurred in their process
manufacturing businesses. The guide describes how to set up and use this application.
Oracle Process Manufacturing Process Execution User's Guide
The Oracle Process Manufacturing Process Execution application lets you track firm
planned orders and production batches from incoming materials through finished
goods. Seamlessly integrated to the Product Development application, Process
Execution lets you convert firm planned orders to single or multiple production
batches, allocate ingredients, record actual ingredient usage, and then complete and
close production batches. Production inquiries and preformatted reports help you
optimize inventory costs while maintaining a high level of customer satisfaction with
on-time delivery of high quality products. The Oracle Process Manufacturing Process
Execution User's Guide presents overviews of the tasks and responsibilities for the
Production Supervisor and the Production Operator. It provides prerequisite setup in
xiii
other applications, and details the windows, features, and functionality of the
application.
Oracle Process Manufacturing Product Development User's Guide
The Oracle Process Manufacturing Product Development application provides features
to manage formula, routing, recipe, and validity rule development within process
manufacturing operations. Use it to manage multiple laboratory organizations and
support varying product lines throughout the enterprise. Characterize and simulate the
technical properties of ingredients and their effects on formula performance and cost.
Simulate and optimize formulations before beginning expensive laboratory test batches.
Product Development coordinates each development function to provide a rapid,
enterprise-wide implementation of new products in your plants. The guide describes
how to set up and use this application.
Oracle Process Manufacturing Quality Management User's Guide
The Oracle Process Manufacturing Quality Management application provides features
to test material sampled from inventory, production, or receipts from external
suppliers. The application lets you enter specifications and control their use throughout
the enterprise. Customized workflows and electronic recordkeeping automate plans for
sampling, testing, and result processing. Compare specifications to assist in regrading
items, and match customer specifications. Aggregate test results and print statistical
assessments on quality certificates. Run stability testing with unrivaled ease. Several
preformatted reports and inquiries help manage quality testing and reporting. The
guide describes how to set up and use this application.
System Administration User's Guide
Much of the System Administration duties are performed at the Oracle Applications
level, and are therefore described in the Oracle Applications System Administrator's
Guide. The Oracle Process Manufacturing System Administration User's Guide provides
information on the few tasks that are specific to Oracle Process Manufacturing. It offers
information on performing Oracle Process Manufacturing file purge and archive, and
maintaining such things as responsibilities, units of measure, and organizations.
Regulatory Management User's Guide
Oracle Process Manufacturing Regulatory Management provides solutions for
document management that help meet the FDA 21 CFR Part 11 and other international
regulatory compliance requirements. Regulatory information management is facilitated
by use of electronic signatures. Manage hazard communications by collaborating with
Oracle partners to dispatch safety documents, attached printed documentation sets such
as the MSDS to shipments, and set up workflows to manage documentation revisions,
approvals, and transmittals. The Oracle Process Manufacturing Regulatory Management
User's Guide provides the information to set up and use the application.
Oracle Manufacturing Execution System for Process Manufacturing
Oracle Manufacturing Execution System (MES) for Process Manufacturing provides a
seamless integration to product development and process execution applications for
rapid deployment and tracking of procedures, work instruction tasks, and batch
xiv
records. Set up and manage material dispensing operations and produce electronic
batch records interactively with full electronic signature control, nonconformance
management, and label printing routines. The Oracle Manufacturing Execution System for
Process Manufacturing User's Guide delivers the information to set up and use the
application.
API User's Guides
Public Application Programming Interfaces (APIs) are available for use with different
Oracle Process Manufacturing applications. APIs pass information into and out of the
application tables, thereby bypassing the user interface. Use of these APIs is
documented in separately available documentation.
Oracle Engineering User's Guide
This guide enables your engineers to utilize the features of Oracle Engineering to
quickly introduce and manage new designs into production. Specifically, this guide
details how to quickly and accurately define the resources, materials and processes
necessary to implement changes in product design.
Oracle Inventory User's Guide
This guide describes how to define items and item information, perform receiving and
inventory transactions, maintain cost control, plan items, perform cycle counting and
physical inventories, and set up Oracle Inventory.
Oracle Bills of Material User's Guide
This guide describes how to create various bills of material to maximize efficiency,
improve quality and lower cost for the most sophisticated manufacturing
environments. By detailing integrated product structures and processes, flexible
product and process definition, and configuration management, this guide enables you
to manage product details within and across multiple manufacturing sites.
Oracle Work in Process User's Guide
This guide describes how Oracle Work in Process provides a complete production
management system. Specifically this guide describes how discrete, repetitive, assemble
–to–order, project, flow, and mixed manufacturing environments are supported.
Oracle Quality User's Guide
This guide describes how Oracle Quality can be used to meet your quality data
collection and analysis needs. This guide also explains how Oracle Quality interfaces
with other Oracle Manufacturing applications to provide a closed loop quality control
system.
Oracle Shipping Execution User's Guide
This guide describes how to set up Oracle Shipping to process and plan your trips,
stops and deliveries, ship confirmation, query shipments, determine freight cost and
charges to meet your business needs.
Oracle Purchasing User's Guide
xv
This guide describes how to create and approve purchasing documents, including
requisitions, different types of purchase orders, quotations, RFQs, and receipts. This
guide also describes how to manage your supply base through agreements, sourcing
rules and approved supplier lists. In addition, this guide explains how you can
automatically create purchasing documents based on business rules through integration
with Oracle Workflow technology, which automates many of the key procurement
processes.
Oracle interMedia User's Guide and Reference
This user guide and reference provides information about Oracle interMedia. This
product enables Oracle9i to store, manage, and retrieve geographic location
information, images, audio, video, or other heterogeneous media data in an integrated
fashion with other enterprise information. Oracle Trading Community Architecture
Data Quality Management uses interMedia indexes to facilitate search and matching.
Oracle Self–Service Web Applications Implementation Guide
This manual contains detailed information about the overview and architecture and
setup of Oracle Self–Service Web Applications. It also contains an overview of and
procedures for using the Web Applications Dictionary.
Installation and System Administration
Oracle E-Business Suite Concepts
This guide provides an introduction to the concepts, features, technology stack,
architecture, and terminology for Oracle Applications Release 11i. It provides a useful
first book to read before an installation of Oracle Applications. This guide also
introduces the concepts behind Applications-wide features such as Business Intelligence
(BIS), languages and character sets, and Self-Service Web Applications.
Oracle E-Business Suite Installation Guide: Using Rapid Install
This book is intended for use by anyone who is responsible for installing or upgrading
Oracle E-Business Suite. It provides instructions for running Rapid Install either to carry
out a fresh installation of Oracle E-Business Suite Release 12, or as part of an upgrade
from Release 11i to Release 12. The book also describes the steps needed to install the
technology stack components only, for the special situations where this is applicable.
Oracle Applications Upgrade Guide: Release 11i to Release 12.1.1
Refer to this guide if you are upgrading your Oracle Applications. This guide describes
the upgrade process and lists database and product-specific upgrade tasks.
"About" Document
For information about implementation and user documentation, instructions for
applying patches, new and changed setup steps, and descriptions of software updates,
refer to the "About" document for your product. "About" documents are available on
My Oracle Support for most products beginning with Release 11.5.8.
Maintaining Oracle E-Business Suite Documentation Set
This documentation set provides maintenance and patching information for the Oracle
xvi
E-Business Suite DBA. Oracle E-Business Suite Maintenance Procedures provides a
description of the strategies, related tasks, and troubleshooting activities that will help
ensure the continued smooth running of an Oracle E-Business Suite system. Oracle
E-Business Suite Maintenance Utilities describes the Oracle E-Business Suite utilities that
are supplied with Oracle E-Business Suite and used to maintain the application file
system and database. It also provides a detailed description of the numerous options
available to meet specific operational requirements. Oracle E-Business Suite Patching
Procedures explains how to patch an Oracle E-Business Suite system, covering the key
concepts and strategies. Also included are recommendations for optimizing typical
patching operations and reducing downtime.
Oracle E-Business Suite Set Up GuideThis guide provides planning and reference
information for the Oracle Applications System Administrator. It contains information
on how to define security, customize menus and online help, and manage concurrent
processing.
Oracle Alert User's Guide
This guide explains how to define periodic and event alerts to monitor the status of
your Oracle Applications data.
Oracle E-Business Suite Developer's Guide
This guide contains the coding standards followed by the Oracle E-Business Suite
development staff. It describes the Oracle Application Object Library components
needed to implement the Oracle E-Business Suite user interface described in the Oracle
E-Business Suite User Interface Standards for Forms-Based Products. It provides information
to help you build your custom Oracle Forms Developer forms so that they integrate
with Oracle E-Business Suite. In addition, this guide has information for customizations
in features such as concurrent programs, flexfields, messages, and logging.
Oracle E-Business Suite User Interface Standards for Forms-Based Products
This guide contains the user interface (UI) standards followed by the Oracle E-Business
Suite development staff. It describes the UI for the Oracle E-Business Suite products and
how to apply this UI to the design of an application built by using Oracle Forms.
Other Implementation Documentation
Oracle Applications Product Update Notes
Use this guide as a reference for upgrading an installation of Oracle Applications. It
provides a history of the changes to individual Oracle Applications products between
Release 11.0 and Release 11i. It includes new features, enhancements, and changes
made to database objects, profile options, and seed data for this interval.
Oracle Workflow Administrator's Guide
This guide explains how to complete the setup steps necessary for any Oracle
Applications product that includes workflow-enabled processes, as well as how to
monitor the progress of runtime workflow processes.
Oracle Workflow Developer's Guide
xvii
This guide explains how to define new workflow business processes and customize
existing Oracle Applications-embedded workflow processes. It also describes how to
define and customize business events and event subscriptions.
Oracle Workflow User's Guide
This guide describes how Oracle Applications users can view and respond to workflow
notifications and monitor the progress of their workflow processes. Oracle Workflow
API Reference This guide describes the APIs provided for developers and
administrators to access Oracle Workflow.
Oracle E-Business Suite Flexfields Guide
This guide provides flexfields planning, setup, and reference information for the Oracle
E-Business Suite implementation team, as well as for users responsible for the ongoing
maintenance of Oracle E-Business Suite product data. This guide also provides
information on creating custom reports on flexfields data.
Oracle eTechnical Reference Manuals
Each eTechnical Reference Manual (eTRM) contains database diagrams and a detailed
description of database tables, forms, reports, and programs for a specific Oracle
Applications product. This information helps you convert data from your existing
applications, integrate Oracle Applications data with non-Oracle applications, and write
custom reports for Oracle Applications products. Oracle eTRM is available on My
Oracle Support.
Oracle Applications Message Manual
This manual describes all Oracle Applications messages. This manual is available in
HTML format on the documentation CD-ROM for Release 11i.
Integration Repository
The Oracle Integration Repository is a compilation of information about the service
endpoints exposed by the Oracle E-Business Suite of applications. It provides a
complete catalog of Oracle E-Business Suite's business service interfaces. The tool lets
users easily discover and deploy the appropriate business service interface for
integration with any system, application, or business partner.
The Oracle Integration Repository is shipped as part of the E-Business Suite. As your
instance is patched, the repository is automatically updated with content appropriate
for the precise revisions of interfaces in your environment.
Users who are granted the Integration Analyst role can navigate to the Oracle
Integration Repository through the Integration Repository responsibility. Users who
have the Integration Developer role or the Integration Administrator role can access the
Oracle Integration Repository through the Integrated SOA Gateway responsibility.
xviii
Do Not Use Database Tools to Modify Oracle E-Business Suite Data
Oracle STRONGLY RECOMMENDS that you never use SQL*Plus, Oracle Data
Browser, database triggers, or any other tool to modify Oracle E-Business Suite data
unless otherwise instructed.
Oracle provides powerful tools you can use to create, store, change, retrieve, and
maintain information in an Oracle database. But if you use Oracle tools such as
SQL*Plus to modify Oracle E-Business Suite data, you risk destroying the integrity of
your data and you lose the ability to audit changes to your data.
Because Oracle E-Business Suite tables are interrelated, any change you make using an
Oracle E-Business Suite form can update many tables at once. But when you modify
Oracle E-Business Suite data using anything other than Oracle E-Business Suite, you
may change a row in one table without making corresponding changes in related tables.
If your tables get out of synchronization with each other, you risk retrieving erroneous
information and you risk unpredictable results throughout Oracle E-Business Suite.
When you use Oracle E-Business Suite to modify your data, Oracle E-Business Suite
automatically checks that your changes are valid. Oracle E-Business Suite also keeps
track of who changes information. If you enter information into database tables using
database tools, you may store invalid information. You also lose the ability to track who
has changed your information because SQL*Plus and other database tools do not keep a
record of changes.
xix
1
Introduction to Oracle E-Records
E-signatures
Organizations that want to maintain electronic documents must have systems that
support the ability to electronically sign those documents, ensuring that the appropriate
personnel have reviewed and approved them.
Good Manufacturing Practices (GMP) generally requires signatures on transactions
which affect product quality. Companies can also require signatures when moving the
custody of goods from one department to another, or when moving responsibility for
manufacture from one department to another. So, wherever a signature is needed on a
paper document, a signature is needed on the electronic document that replaces it.
These electronic signatures or e-signatures can be done either through forms or through
the online mode. A new feature, one-step e-signature, further simplifies the e-signature
process in the online mode. This document addresses the enabling of electronic
signatures in OPM for static (setup), as well as transaction data.
Electronic Records
21CFR Part 11 describes the requirements for companies wanting to move from paper
based record keeping to electronic record keeping. GMP describes where it is
appropriate to keep electronic records and capture electronic signatures.
• Sent displays the date and time the notification was sent.
One-step E-signatures
The one-step e-signature functionality lets you combine the several pages that a normal
signing process takes, into a single page where all signers can complete their approvals.
This is an online process, not deferred, and is set based on a profile option.
Approver count and approver list in one-step signature process
Approvers for a transaction are often set at the Approval Management (AME) level,
where the set of approvers required for a business event are defined.
Approver count feature provides product teams the capability to enable the ERES
framework to allow any number of valid application users as ERES Approvers during
the signature process, as opposed to mandating pre-defined AME approvers. In this
feature, product teams can set the number of application users for signatures. An
approver count is set while raising an ERES event raise and the Signature page is
displayed with those many rows. Any valid application user can sign-off the
E-record.the transaction.
Framework
Based on Good Manufacturing Practices and customer requirements, the following
application windows are configured to capture e-records or e-signatures, or both.
Application windows, along with their associated programs, must be enhanced to call
the data capture framework. Events are defined within the framework. An event
consists of an event name, the tables, the columns, and the data values.
If an event exists, but is disabled for e-records or e-signatures, then the window behaves
as expected. If an event exists and is enabled for e-records or e-signatures, then the
framework reacts accordingly:
• If e-signatures are enabled, then the e-signature window displays, requiring entry
from the appropriate user.
• If e-records are enabled, then a snapshot of the event takes place at the appropriate
time:
If you have existing workflows, you can enable Oracle E-Records on these workflows
using the components of the ERES framework. Refer to the Oracle E-Records Developer's
Cookbook available on My Oracle Support as Oracle Process Manufacturing Manuals and
eTRMs-E-Records, note number 227397.1, for details.
Framework Components
The framework consists of the flowing components:
XML Gateway
XML Gateway is used for mapping definition and generation of XML for an e-record.
Individual product teams define XML maps and DTDs for e-record and e-signature
Transaction Variables
This component is used to define conditions, rules, and approval hierarchy. It stores
rule specific attributes such as electronic recording required or electronic signature is
required, and what type of style sheet needs to be applied for this rule. These rules are
evaluated at runtime based on the transaction ID, which is the primary key for the
transaction.
Oracle Applications
A generic call is available, which is called to raise an event from the window.
• The Signers list page shows the original approver as well as the overriding
approver.
• The E-records Query shows the original approver as well as the overriding
approver.
XML Publisher
XML Publisher provides a new approach to the customization of report publishing by
integrating familiar desktop word processing tools with existing Oracle E–Business
• For those objects where a status or active/inactive column exists (e.g., Items, Lots,
Formulas, Recipes, etc.), a generic workflow notification exists to enable deferred
mode signatures. In these cases, windows prompt you for an e-signature when
appropriate. If an e-signature is not entered online, then a notification is
automatically sent to the user responsible for signing that record. Once all
signatures have been fulfilled, the pending rows are updated to the appropriate
status (active, approved, etc.). While signatures are in progress, the OPM window
prevents any updates from being made to the pending data.
Online signatures are beneficial for those real-time processes that cannot proceed
without immediate authorization.
• Deferred mode signatures are useful when the signature does not need to occur
immediately, the signers are not typically in the same physical location or are
otherwise not immediately available at the time of the signature request, or if there
are several items that the signers must verify prior to signing, thus creating a time
lag between receipt of the e-signature request and the response.
In order to ensure the proper signatures are captured for each document or event
within each internal organization, part of the Electronic Record Framework enables
secured users to associate the appropriate Users with each event.
There are two different types of signature flows - online and deferred. The online
process forces all signatures to take place at the same time before the event can
continue. The deferred process lets you move on without all signatures in place. The
following is a flow of the two different types of processes, using the OPM Item Creation
process as an example.
This chapter covers the following topics:
• Online Flow
• Deferred Flow
• Oracle Applications Framework Signature Confirmation
Online Flow
Following is the procedure for the online flow using Item Creation:
1. Enter a new item.
3. Select Approve New Item from the Action menu. A dialog box displays notifying
you that the item must be approved.
1. Click OK. The process is incomplete and a message displays that the Electronic
Signature Process abnormally terminated.
2. Leave the dialog box, and continue to the approval windows. The List of
Signers window appears.
4. If the Ad Hoc signer functionality is enabled, then you can add, remove, or reorder
signers at this time.
5. Begin the approval process in the order the approvers are set for by clicking the
6. For each approver, the electronic record displays. Enter the reason, signers
comments, and signature type. In addition, you can see the response history for all
previous approvers.
2. If Submit is selected, the approval is complete, and the Signers List page
displays for the approval process to continue. If the submission is a rejection,
then the process stops. The confirmation page displays, whereby you click OK
to close the browser and go back to the Items window.
10. If the signature process is not complete, then a message displays that the signature
process is not complete because this is an online event. You can either click Yes to
stop the process, close the browser, and complete at a later time, or click No, and
complete the process.
Deferred Flow
Following is the procedure for the deferred flow using Item Creation:
1. Enter a new item.
3. Select Approve New Item from the Action menu. A dialog box displays notifying
you that the item must be approved.
1. Click OK. The process is incomplete and a message displays that the Electronic
2. Leave the dialog box, and continue to the approval windows. The List of
Signers window appears.
4. If the Ad Hoc signer functionality is enabled, then you can add, remove, or reorder
signers at this time.
5. Begin the approval process in the order the approvers are set for by clicking the
Sign button.
6. For each approver, the electronic record displays. Enter the reason, signers
comments, and signature type. In addition, you can see the response history for all
previous approvers.
2. If Submit is selected, then the approval is complete, and the Signers List page
displays for the approval process to continue. If the submission is a rejection,
then the process stops, you must close the browser, and go back to the Items
window.
9. Click Submit.
1. If the signature process is complete, then a message displays that the online
process is complete.
2. If the signature process is not complete, then a message displays that for this
event deferred is allowed, and notifications are sent to all approvers. Based on
the profile options EDR: Workflow Notification Timeout (in Hours) and EDR:
Workflow Notification Timeout Interval, reminders are sent out over a period
of time until they are terminated.
11. Click OK to the dialog box on the Items window. The item remains pending.
You must complete the following steps to enable the E-records functionality. These
steps comprise the initial setup of Oracle E-Records and are required to ensure a
complete and accurate system.
This chapter covers the following topics:
• Enabling Profile OptionProfile Options
• Setting Up Responsibilities
• Enabling the EventEvent
• Enabling the SubscriptionSubscription
• Setting Up Oracle Approval Management
• Setting Up the Configuration Variables
• Running the E-record Event Setup Verification Report
• Setting Up Indexed XML Elements
• Security Rules
• Related Events
• Setting Up Related Events
• Setting Up Ad Hoc Signers
• Manually Enabling E-Records Only
• Enabling One-Step E-signatures
• Setting Up Redlining
• Enabling E-Records in Mobile Supply Chain Applications
• Force E-Record Generation
• This value does not reflect the current user time zone value. It is always the server
time zone.
Note: If you had previously set the Server Time zone profile option,
then you must set EDR: Server Time zone to the same value.
Example 1
EDR: Workflow Notification Timeout (in Hours) = 5
EDR: Workflow Notification Timeout Interval = 3
The result is that five hours after the initial notification is sent, three more are sent at
five hour intervals. If no acknowledgement is made, then the process is terminated and
e-mails are sent to all approvers and the requestor that the process was terminated.
Example 2
EDR: Workflow Notification Timeout (in Hours) = NULL
EDR: Workflow Notification Timeout Interval = 3
The notification timeout in hours overrides the number of reminders sent. Therefore, in
this example no reminders are sent and the process is terminated. This is not a valid
combination. You must set a timeout interval in hours.
Example 3
EDR: Workflow Notification Timeout (in Hours) = 5
EDR: Workflow Notification Timeout Interval = NULL
The result is that no notifications are sent, and at the end of the five hours the process is
terminated.
Setting Up Responsibilities
The following responsibilities are available with the Oracle E-Records applications.
Give your users the appropriate responsibilities. The administration responsibilities
must only go to the person responsible for setting up the system.
ERES Administrator
This person has the responsibility for overall administration of the Oracle E-Records
application. Only a small number of people should be assigned this responsibility.
ERES User
This person can access the Oracle E-Records application for user tasks like querying the
Evidence Store only. No administration related functions are exposed to this
responsibility.
iSignatures Administrator
This person is the administrator for the iSignature process. This person can do all the
functions of a user, in addition to updating and deleting other users files.
iSignatures User
This person can upload files and send them for approval. In addition, they can update
or delete their own files only.
You can use the Event Manager web pages to define and maintain these events,
systems, agents, and subscriptions.
A business event is an occurrence in an internet or intranet application or program that
might be significant to other objects in a system or to external agents. For instance, the
creation of a purchase order is an example of a business event in a purchasing
application. You can define your significant events in the Event Manager.
Restrictions
Name
When you define an event in the Event Manager, you must assign it a unique internal
name, which is case-sensitive. The format for these internal names is a compound
structure of identifiers separated by periods (.) as follows:
oracle.apps.<product>.<component>.<object>.<event>
This format lets you organize the events you define into a classification hierarchy.
Example: oracle.apps.gme.Process.Batch.close, Process Batch Close Event
Display Name
The Display Name displays in the Edit Event list.
Description
A brief description of the e-signature event.
Status
All seed data is sent set to enabled.
Generate Function
Generate functions is NULL for all e-signature events.
Owner Name (mandatory)
The Owner Name must be your product name.
Owner Tag (mandatory)
The Owner Tag must be your three letter product code.
Customization Level
The Customization Level determines how much of the event information can be
changed. All seed events are set to Limit, where only the Status can be changed. Custom
events are set to User, and all fields can be changed.
Identify Event Key
Each instance of an event must be unique and is identified by an event key. The key
helps to tag the transaction data with e-signature and e-record data. The key must be a
Restrictions
Subscriber: System
This is the local system, on which the subscription code is to run.
Creating Conditions
In OAM, a condition specifies a list or range of attribute values required to make a rule
apply to a transaction. For example:
INVENTORY_TYPE IN {'A'}
3. Click Go. The available variables are listed under the Result for Transaction section.
All seeded variables can be updated but not deleted. The following transaction
fields are display only:
• Variable Name displays the name of either a seeded or custom variable.
3. Select a Rule Name from the list of values. Only rules associated with the selected
transaction type are displayed.
4. Click Go. The available variables are listed under the Result for Transaction and
Result for Rule regions. All seeded variables can be updated but not deleted. The
following rule fields are display only:
• Variable Name displays the name of either a seeded or custom variable.
• Default Value displays the value for the variable that overrides the value found
in the transaction.
2. Select a transaction variable from the menu. If the variable has already been set, it
does not appear in this list. Required.
• Character
• Date
• Number
• Time
• String
2. Select the input variable you want to add from the menu. If you do not see the
variable, then ensure that it is already created as a global variable under
transactions. The Data Type field is display only. Required.
3. Enter the value for the variable that overrides the global default value.
• Variable Name
• Data Type
2. Modify the Description and Default Value as necessary. The default value must be
Y or N. No other values are accepted.
• Rule Name
• Input Variable
• Data Type
• Description
• Default Value
2. Click Apply to delete the variable. An error displays if the variable is associated
with a rule. You must delete the variable from the rule first, then delete it from the
transaction.
• E-signature required
• Rule Name
• Input Variable
• Data Type
• Variable Value
• Subscription
• Profile Options
• Transaction Type
• Approval Groups
• Approvers
2. Enter E-record Event Setup Verification in the Name field. The Parameters dialog
box displays.
3. Enter any of the following fields to narrow the scope of the report:
• Business Event is theworkflow business event name.
5. Complete the fields on the Submit Request window and click Submit. View or
print the report.
Refer to "Validate E-record Events" for more information.
3. Click Submit.
Security Rules
It is possible that your system is set up to run Oracle Internet Directory (OID). If so,
then you must do the following:
• Make sure you have Oracle Applications usernames and passwords for all users.
You must set up security rules on your system. Refer to "Setting Up Security Rules" for
details.
Related Events
Related event mode lets you relate major events to multiple other events, in a
parent-child relationship. Some of the scenarios where related events can be
implemented are:
Mass Lot Creation
Many lots are created on one window and only one signature is required, but
individual e-records must be captured.
Mass Specifications
When a master specification is assigned to various organizations, the master
specification is signed, but creation of referenced organization specifications require
e-records and must be linked to the Master Specification.
Batch Release
Batch Release requires an e-signature, but lots created during this process only need an
e-record and must be linked to the Batch Release Event.
• If you have more than one e-record event subscription for the parent event, and
they are all disabled, then an error displays when you try to perform the
• If you do not have any e-record subscriptions for the parent event, then an error
displays when you try to perform the transaction.
• Only one e-record subscription enabled where you have more than one e-record
subscription defined for the event.
4. Enter a line with the name of the child event and the type of action to be taken in
the Action region, in the Parameter field.
The line looks like oracle.apps.event.name=VALUE
An example of this is oracle.apps.edr.InterEvt.Event2=ERECORD_ONLY
The valid values are:
• EVALUATE_NORMAL - you want to consider the child as a regular e-record
event and proceed without any special processing.
• ERECORD_ONLY - you want to only capture the e-record for the child
transaction without evaluating or AME rules.
2. Search for the event you want to put ad hoc signers on, and click Go.
5. Enter a description.
7. Set the default value to NONE for no dynamic changes, ADHOC for adding new
signers, and ALL for adding new signers and deleting existing signers.
8. Click Apply.
Setting Up Redlining
There are a number of transaction e-records that can change based on the transaction.
For example, you can change the status of a formula several times, each time creating a
new transactional e-record. The redlining functionality lets you set up change tracking
for both text and RTF e-records.
For an RTF e-record, the change tracking highlights removed items. You have the
option of setting the redlining feature to reflect changed information however you
want.
For a text e-record, the body of the record has the text PREV before the old information
and CURR before the new information.
To set up the redlining functionality, you must add the configuration variable
REDLINE REQUIRED. If you want to use this functionality, you must set it to Yes.
To set up Redlining:
1. Navigate to the Configuration Variables.
6. Click Apply.
Refer to the Oracle E-Records Developer's Cookbook Guide available on My Oracle Support
as Oracle Process Manufacturing Manuals and eTRMs-E-Records, note number
227397.1, for details on creating redlining templates.
This topic describes how the e-records stored as XML documents in the database are a
repository of critical information that can be queried for reasons ranging from internal
users viewing information to regulatory authorities inspecting process records.
The information contained in these e-records can be confidential and critical to the
nature of the business. Therefore, access to these e-records must be restricted so that any
unauthorized entry is prevented.
Access to e-records must be based on the contents of the e-records. For example, you
can restrict access to all e-records having any reference to a particular formula
ingredient.
This chapter covers the following topics:
• Technical Requirements
• Setting Up Secure Elements
• Adding E-record Security Rules
• Security Rule Examples
• Maintaining E-record Security Rules
• Viewing Security Rule Details
• Updating Security Rules
• Deleting Security Rules
• Running the E-record Security Policy Administration Program
Technical Requirements
The technical requirements fulfilled by the security model are:
• You cannot delete an e-record once it is created.
• The view access is contingent on the content of the e-record and the event for which
• Grant a responsibility, but restrict a particular user within the responsibility, access
to an e-record based on its content.
2. Click Create Security Rule. The Create Security Rule window displays.
• Secure Value displays the value of the secure element. In addition, you can use
special characters when creating the secure value. Required.
• Start Date displays the date the security becomes active. Required.
• End Date displays the date security is no longer active. This can be NULL,
leaving security active indefinitely.
4. Click Apply. A confirmation displays that the Security Rule is successfully created.
2. Enter search criteria, which can include one or many of the following:
• Secure Element displays any indexed XML event that has been set up with a
secure usage.
3. Click Go. The search results display. You can sort the information by clicking on
any heading that is active. The following information displays for each record:
• Secure Element displays the name of the secure XML elements.
• Details lets you drill down into the details of that record.
2. Update the desired information. You cannot update Secure Element, Event Name,
Secure Value, User, and Responsibility. You can update the following:
• Access displays whether the element can be accessed or is restricted by default.
Required.
• Start Date displays the date the security becomes active. Required.
• End Date displays the date security is no longer active. This can be null, leaving
security active indefinitely.
3. Click Apply.
2. Enter E-records Security Policy Administration in the Name field. The Parameters
dialog box displays. The Action field is set to either Add or Drop.
4. Complete the fields on the Submit Request window and click Submit.
This topic describes using attachments with Oracle E-Records, the types of attachments
available, and how attachments are stored.
This chapter covers the following topics:
• Types of Documents
• ERP Documents
• Uploading Documents
• Document Status
• Security
• Checklist Functionality
• Uploading Documents
• Querying Documents
• Viewing Document Details
• Updating a Document
• Deleting Documents
• Sending Documents for Approval
• Signing a Document
• Signing With E-Initials
• Updating Signers
• Adding Signers
• Reordering Signers
• Managing Templates Using iSignatures
• Linking a Document to a WebsiteLinking a Document to a Website
iSignatures 5-1
Types of Documents
Electronic records store the snapshot of an ERES event in Oracle Applications. Along
with capturing the main transactional details of the event in an XML format, you can
store an attachment related to the key business entities involved in the ERES event.
These attachments become part of the e-record and e-record storage.
There are two types of attachments:
ERP Documents
Attachments related to the business entities involved in the transaction being snapshot
by an e-record. For example, attachments related to a recipe, which is being changed by
an ERES event. These attachments are currently attached to different business entities.
These attachments are already stored in Oracle Applications.
Non-ERP Documents
Attachments directly related to an e-record entity. For example, a standard operating
procedure (SOP) followed during the transaction being snapshot by an e-record. These
attachments are attached only to e-records directly. These records must be uploaded
into Oracle Applications using Files Approval.
ERP Documents
When e-signatures is enabled for a transaction that allows attachments, the attachments
are sent through the signature process with the transaction. The attachment is captured
as part of the e-record, and once the signature process is complete, the attachment is
stored with the e-record.
When the e-record is queried, either by transaction or generic, the attachment is
available for viewing.
For setup information, refer to the Oracle E-Records Developers Cookbook available on My
Oracle Support as Oracle Process Manufacturing Manuals and eTRMs-E-Records, note
number 227397.1 for details.
Uploading Documents
You can upload a document using Files Approval. Each document is assigned a
category, which contains rules for the approval process. Each category has fifteen
descriptive flexfield segments that can be used to store information about the
documents in that category.
When a document is in either the No Approval Required or Approved status, you can
attach the document to an E-Business entity using the Oracle Applications Attachments
functionality.
• From the iSignature User responsibility, you can upload documents, and update,
delete, and send for approval only those documents that you own. You can only
view documents you did not author.
Document Status
There are five statuses for a document:
New
This is the default value for all documents when they are first uploaded.
Approved
A document is approved after all signers approve it.
Waiting for Approval
A document is waiting for approval when it is in the approval process, but not all
signoffs have been completed.
Rejected
A document is rejected when one signer rejects the document. Rejected documents are
not published and are not available for attaching to ERP entities.
Approval Not Required
When approvals for a document are not required, set the status to No Approval
Required. No rules are required to be set for this document status. If you send the
document for approvals after upload, then it is automatically set to Approval Not
Required.
Security
The following rules are set to determine what privileges you have based on the status of
a document.
iSignatures 5-3
Operations New Approved Waiting for Rejected Approval
Approval Not
Required
Update Yes No No No No
Delete Yes No No No No
Overwrite Yes No No No No
Checklist Functionality
The checklist functionality lets you set up a verification checklist that is uploaded with
the document into the iSignatures system. The checklist is a PDF form that contains
fields to be entered answering questions about the file being uploaded. This form can be
empty fields that you enter information into, or they can have validation against them
based on setup in Adobe Acrobat.
The checklist can be created by any product that lets you turn the file into a PDF. Then,
the document is edited in Adobe Acrobat to have logic and buttons added to make it a
usable form.
The file must be uploaded into the iSignatures system under the EDR iSign Checklist
Templates category, and must be in either the Approved or Approval Not Required
status. You must set up three configuration variables to activate the checklist. These
include:
• Checklist Required - valid values are Y, yes the checklist is required and N, no
checklist is required.
• Checklist Template - enter the full name of the PDF file, including the version.
When a document is uploaded into iSignatures, the checklist appears after the Apply
button is clicked. Then, you enter information into the checklist and click the checklist
Submit button. As the document moves through the signature process the checklist can
be updated. In the e-record, the checklist link is under the Related Applications section.
• RETURN_TYPE
• LOBS_ID
• TRANSACTION_ID
• SUBMIT_ENABLED
• Create a button named SUBMIT as Hidden. You can set the display name under the
Options tab.
• You must attach a javascript to the Submit button. Navigate to the button properties
and under the Actions tab --> Mouse Up --> Add --> Type Submit Form --> Select
Url. The URL must be
OA.jsp?OAFunc=EDR_ISIGN_CHKLST_UPDATE&retainAM=Y&addBreadCrumb
=N
• Make sure you have the fields as shown here
• All fields
• Set page action to the template, Navigate to Document-Set Page Action. On page
open add the following javascript for Page Open action
Uploading Documents
When a document is captured, it has an associated category. Each category can have up
to 15 descriptive flexfields. This information is stored in the database with the
document, and can be used to search for the document.
iSignatures 5-5
The list of categories can be restricted by modifying the value set
EDR_FILE_CATEGORIES to include a WHERE clause. The clause defines the categories
to appear in the category list of values.
3. Select the Category for the document. The list is a value set that can be modified
through the System Administration responsibility. Each category has rules set up in
AME that determine the approval process. Required.
4. Based on the category selected, the window displays all descriptive flexfield
segments set up for the category. Some of these fields are required. Complete all
necessary fields based on the category.
6. Enter a Description of the document. This field has a maximum of 255 characters
and supports MLS.
• Version Existing File versions the new document based on the version label
entered. Default.
10. Query the documents to see the document in the list. You can update, delete, see
details, or send the file for approval.
Querying Documents
When you query a document, you can view all documents in the system, or narrow
your search using the available criteria. The search criteria is not case sensitive and
handles trailing wildcards. For example, searching for abc returns all matches for abc%
2. Search for documents in the system. You can enter criteria to narrow your search.
Enter at least one search criteria.
• Select a file name using the list of values.
• Select a status to see all documents in a specific status. Valid values are:
Approved, Not Approved, Waiting for Approval, Rejected, Approval Not
Required, All.
3. Click Go. The search results display. The following information displays for each
record:
• File Name displays the concatenated name of the file and the file version. For
example, the file test.doc at version 1.0 is shown as file_v_1.0.doc.
• Version denotes if the file has previous version. Click Details to see the other
versions.
• Uploaded By displays the name of the person who uploaded the file.
• Last Modified is the last time the document or information about the document
was changed.
4. Click Details to see more information about the document and its history.
6. Click Delete to delete the document from the system. Refer to Security, page 5-3 for
information on which documents can be deleted.
iSignatures 5-7
7. Click Send for Approval to begin the approval process for the document.
• Information about the signers of the document, including the name of the
signers, their response and the date signed, the reason given, the signer type,
comments entered during signing, and any overriding details about the signer
• Name of the potential signers, if they have not yet signed the record
• The version history of the document, including the file name, category,
approval status, description, who uploaded the file and when, and any details
2. Click the File Name attachment to see the document. The document opens using
standard browser plug-ins based on the document type. You can save a copy of the
document to your hard drive, but you cannot make edits to the attached copy.
Updating a Document
The information about the document, stored in the descriptive flexfield segments, can
be updated. If you change the category of a versioned document, then that becomes the
first version of a new category for that document. This is not available if the document
is approved.
If you are logged into user mode, then you can only update documents you own. If you
do not own the document, then the icon is disabled.
To update a document:
1. Click Update for the selected record on the Files Approval window. The Update
2. Update desired fields. If you change the category, then the flexfields change based
on the new category.
3. Click Apply.
Deleting Documents
Documents can be deleted from the system based on their status. Refer to Security, page
5-3 to see which documents can be deleted.
If you are logged into user mode, then you can only delete documents you own. If you
do not own the document, then the icon is disabled.
To delete a document:
1. Click Delete for the selected record on the Files Approval window. A warning
window displays.
iSignatures 5-9
add dynamic users to the signing process for that document, and remove existing users,
depending on the setup of the system.
Signing a Document
The List of Signers window displays all the people required to sign the document. In
addition, you can see any overriding details about the signers. So, if someone sets their
signing rules to someone else while on vacation, you see the original signer's name as
well as the overriding signer's name.
After signing has begun, you can also see the time the person signed the document, the
signature type, and any other additional comments the signer includes. The status of a
signer changes from pending to completed after the signing process is complete.
• The Signature Type is populated after signing, and is the type of signer.
For example, reviewer or author.
• The Additional field is only populated after ad hoc users are added. This
then denotes that the signer was added dynamically only for this
• The Status field displays where your signature is at that time. Before you
sign it is Pending, and after you sign it is Complete.
• The Signature Time is the time that you signed the document.
3. View any related events associated to the current event. In the E-signatures History
section, there is a References section that contains links to any parent or child events
related to the current event. During the signing process, these events are available
through the link. These events are viewed based on the following scenarios:
• If there is a single parent or child event, then when you click the Related
E-Records link, you are taken to the evidence store details page that displays an
appropriate message along with the e-record details. You can then return to the
notification details page by clicking the Return to E-signature Process link at the
end of the page.
• If there are multiple child or parent events, then the Related E-records page
displays listing the parent and child e-records. You can view any of the records
from this page, and use the breadcrumbs to navigate back.
4. Click the Sign icon on the List of Signers window next to your name. The
E-signature Event window displays. This window includes all the e-record header
information, as well as the flexfield information about the record, and a link to the
attached document.
5. Answer the prompt I have read the e-record at the bottom of the window.
8. Select the appropriate Signature Type. You can also configure this list in the
Workflow.
9. Click Approve to complete the signing process, Reject to fail the document, or
Cancel to stop the signing process. Cancel brings you back to the List of Signers
window. If the document is approved or rejected, then the Sign window displays.
This window displays the information entered into the previous window.
iSignatures 5-11
11. Click Submit to view the Confirmation window. Cancel brings you back to the
previous window.
12. Ensure that all the information on the Confirmation window is correct. This
information includes the name of the event, the e-record ID, the identfier, the
identifier value, and the current status of the e-record.
2. The message Are you sure you want to defer the e-signature process. On deferring
the e-signature, offline workflow notifications would be sent out for obtaining
the e-signature appears. Click Yes to defer the signing process and view the
Confirmation window or No to return to the List of Signers window.
3. Ensure that all the information on the Confirmation window is correct. This
information includes the name of the event, the e-record ID, the identifier, the
identifier value, and the current status of the e-record.
5. The Files Approval window displays, and notifications are sent to all the signers.
2. Click Send for Approval. The E-signatures window displays. The following
information displays:
• The window displays the detailed information about the e-record being signed.
This information includes the Event Name, Filename if a document was
uploaded in iSignatures, whether the event has Defer Signatures Allowed, the
E-Record ID, and the Timestamp for the record.
Updating Signers
Based on system setup, you can update the list of existing signers for a document. This
change is only for the single document being sent for approvals.
2. From this window, you can delete a signer, add new signers, or continue through to
reordering signers.
To delete a signer:
1. Click the Delete icon next to the name of the person to be deleted on the Update
Signers page. A message displays Are you sure you want to remove this default
signer?
2. Click Yes to delete the signer, and Cancel to return to the previous window.
Adding Signers
Adding signers can include adding a single person, or a group of people. No one can be
added twice. So, if someone is a single signer to a document and a group is added that
the signer is part of, then the rest of the group is added, but that signer is not added
again.
iSignatures 5-13
To add signers:
1. Click Add Signer on the Update Signers window. The Add Signer window
displays.
2. Select the search criteria or enter a name or partial name with wildcard. You can
search by Group, User, or User ID.
• If you search by User or User ID, then the list of names displays.
• If you search by Group, the individual users display, with the name of the
AME groups they are associated to.
3. Select the users or group you want to add as signers. If the user or group is already
part of the signing list, then the select box is disabled.
Reordering Signers
You can change the order of the signers. This change is only valid for the document you
are signing. This window does not appear if your event is set up for parallel signing.
To reorder signers:
1. Select the name of the signer to move.
2. Click the up or down arrows to move one space at a time, or click the top or bottom
arrows to move to the beginning or end of the list.
3. When you have finished reordering the users, or you do not want to change the
order, click Finish. The List of Signers window displays.
iSignatures 5-15
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<html>
<head>
<title>iSign Repository</title>
<META HTTP-EQUIV="CACHE-CONTROL" CONTENT="NO-CACHE">
<META HTTP-EQUIV="EXPIRES" CONTENT="0">
<META HTTP-EQUIV="PRAGMA" CONTENT="NO-CACHE">
<script language="javascript">
<!-- Define the isign host name and port -->
var isign_host = "qapache.us.oracle.com:5230";
filename
=location.search.substring(1);
}
<!-- attach a random number to the url, to
avoid caching issues -->
var rand = Math.random();
document.write("</frameset>");
document.write("<noframes>");
document.write("<body>");
document.write("Viewing this page
requires a browser capable of displaying frames");
document.write("</body>");
document.write("</noframes>");
}
else
document.write("<body>");
document.write("Invalid url
format.");
document.write("</body>");
}
</script>
</html>
The ... must be replaced with the location of the GetDocument.htm file.
The end of every link is a combination of the category and filename. For example, if the
URL is pointing to a Technical Design with the name isign_v1.1.txt, then the end of the
link is:
Technical%20Designs$isign_sql_v_1.1.txt
iSignatures 5-17
6
Maintaining Oracle E-Records
Oracle E-Records has utilities that let you maintain your system. You can view XML
and e-record information from within the application. This information can be used to
verify XML and XSL information, as well as e-record layouts prior to the event being
used. You can also update or delete existing indexed XML elements, or add new
elements.
This chapter covers the following topics:
• Generating XML
• Generating E-Record Documents
• Validating E-record Events
• Validation Information Details
• Adding a New Indexed XML Element
• Maintaining Indexed XML Elements
• Viewing Indexed XML Element Details
• Updating Indexed XML Elements
• Deleting Indexed XML Elements
• Running the Oracle E-records XML Element Synchronization Program
• Running the Oracle E-records XML Element Optimization Program
• Purging Temporary E-record Tables
• Framework Verification
• Using the Single Event Framework Verification Window
• Inter Event Framework Verification
• Working With Test Scenarios
• Adding a New Event to a Test Scenario
• Raising a New Event After Event Approval
To generate XML:
1. Navigate to the XML Generator window by selecting Generate XML.
2. Select the Event Map Code from the list of values. The map code is created in XML
Gateway.
3. Enter the Event Key, which is the value for the root element.
4. Click Generate. The XML is generated and then displayed on the window. Click
Clear All to start over.
3. Paste your XSL style document into the XSL field. Required.
4. Click Generate. The format for the e-record document displays. Click Clear All to
start over.
• A developer modifies the XML map for the transaction and wants to validate the
setup based on the new map.
• An Administrator makes changes in the AME rules with new approvers for a new
set of rules and wants to validate the setup.
You can select data either from a database to verify already transacted information, or
from an object, when you have raw XML, and want to test how it can be transformed. In
addition, if you complete a transaction with failures, you can turn on the EDR:
Developer Mode profile option putting the system into debug mode, rerun the event,
and the raw XML is stored in the EDR_RAW_XML_TL table.
Refer to "Running E-record Event Setup Verification report" for additional information.
5. Click Validate. The Event Details window displays with all the current information
about the selected event.
4. Enter the Raw XML Payload you want to use for the validation. If you have run the
event in Developer Mode then you do not need to enter the XML Payload, as the
system pulls the information from the EDR_RAW_XML_TL table.
6. Click Validate. The Event Details window displays with all the current information
about the selected event.
Profile Options
This section displays two profile options that are critical to the setup of e-records. These
are EDR: E-records and E-signatures and Server Time Zone.
Meta Data
The meta data section displays information about the business event, the business event
subscriptions and their associated parameters. If this information is not correct,
navigate to the Workflow Business Events window to make any necessary changes.
XML Payload
The XML payload section displays the raw XML as it is currently set for this event.
Click Export to download this XML to your machine so you can make changes to it.
E-record
The e-record section displays the actual e-record for this event. This can be either a text
version or RTF version, depending on how the e-record is set up.
4. Enter the Display Name. This name appears in the generic query when querying
e-records and the page used to create security rules. Required.
5. Enter the XML Element. Only the XML elements belonging to the ERES events of
the particular application are shown in the list of values. Required.
6. Enter the name of the Document Type Definition. The DTDs in the list of values
contain the element already selected. You then select a DTD knowing which event it
applies to. Normally, this is left blank.
7. Enter the Description, which is an internal descriptive name for the element.
8. Select the Query Element and Secure Element options where applicable. The
Query Element option lets you see this element on the E-record Query window, and
the Secure Element option lets you use the element for setting up security rules.
10. Run the E-record Indexed XML Element Maintenance program. Refer to "Setting
Up Indexed XML Elements, page 3-14" for details.
2. Search for elements in the system. You can enter criteria to narrow your search.
• Enter the XML Element name.
3. Click Go. The elements display in the Results section of the window. The following
information displays for each record:
• Owner displays the product family that owns the element.
• Document Type Definition displays the DTD that the element is from.
2. View details about the element including the General Details, Element Usage, and
3. Click Apply.
4. Run the E-record Indexed XML Element Maintenance program. Refer to "Setting
Up Indexed XML Elements, page 3-14" for details.
3. Run the E-record Indexed XML Element Maintenance program. Refer to "Setting
Up Indexed XML Elements, page 3-14" for details.
2. Enter Oracle E-records XML Element Synchronization Program in the Name field.
3. Click Schedule.
4. Select the necessary information to schedule the program and save the new
schedule.
5. Click Submit.
2. Enter Oracle E-records XML Element Optimization Program in the Name field.
3. Enter the Optimization Level. Valid options are Fast which only defragments the
table and Full which defragments the table and removes old data.
4. Enter the Minutes for each optimization which determines the number of minutes
the program runs.
5. Click Submit.
3. Click Submit.
Framework Verification
The Framework Verification window lets you test the components of the framework
without dependencies to any other products. This lets you validate the framework
setup in an environment separate from setups in Oracle Applications.
The Framework Verification window can be used in four modes; deferred allowed,
online only, offline only, and offline using forms library. The difference between offline
and offline using forms library is that it invokes the AddTransaction and POST Forms
Commit procedures. These procedures now support DB mode being passed as a
parameter. Now, the corresponding files are modified to handle the DB mode as a
parameter to the Add Transaction call.
The Oracle Application Framework (OAF) can also be enabled for e-records and
e-signatures, without any additional setup required.
You can use attachments with this verification utility. The attached files are shown
along with the e-record.
This window also supports descriptive flexfields. When an e-record is generated, you
can see all the flexfield information associated to that e-record.
The following components are added to use with this window, which have no
connection to any other product:
• A model to support inserts and updates from a window.
• An Oracle window that acts on the above data model with attachments and
descriptive flexfields enabled.
• A business event that is raised from the above window when an insert happens.
• DTD and XML maps that represent the business event data.
• Debug mode
5. Define a Rule and associate approval group. This step is mandatory to test
e-signatures from the Framework Verification window.
• Numeric Value is any number for testing numeric format in the framework
setup.
• Debug Mode can be set to On or Off. If it is set on, then messages of what is
happening during process display.
• Signature Mode can be online only, offline only, deferred, or offline using
forms library. This is required when raising an ERES event.
• Query Key Type tells the EDR_STANDARD package how to build the where
clause when form call for transaction query from the E-record Details option on
the Actions menu. It is required only when you want to see the e-record details.
The valid values are:
• Append %When the event Key is passed to
EDR_STANDARD.PSIG_QUERY, it builds dynamic SQL for the event key
as ' event_key like '||event_key||'%'.
• Signature Status is not an active field. It displays the current state of the test
record. This field is initially blank, but changes to the status of the current
record as it goes through the signature process.
• The Descriptive Flexfield lets you enter information into a number of flexfield
attributes. You can then see this information on the e-record.
6. Close the window and respond to the message window. This sets the signature
status to Pending.
7. Navigate to the worklist of the next approver and respond to the notification. If the
second user also approves, then when you query the record it displays as Complete.
If the second user rejects, then it displays as Rejected assuming there are only two
users in the approval group.
5. Complete the signature process for one user and click Finish. If you click Finish or
close the browser without completing the signature process, then the window does
not save any changes.
2. Query for an existing record and select Request Signature from the Actions menu.
4. Select Request Signature from the Actions menu. The e-record displays the
attachment along with the e-record.
2. Right-click on the root node Test Scenarios. The shortcut menu displays.
6. Select the Test Scenario Type for the new test. This can be either Forms for a
Forms-based test or OAF for an Oracle Applications Framework test.
7. Select the Debug Mode for the test. Debug can be either On or Off.
9. Either collapse and expand the root node or click Refresh from the right-click
shortcut window to view the new test scenario.
6. Select the Debug Mode for the test. Debug can be either On or Off.
8. Either collapse and expand the root node or click Refresh from the right-click
shortcut window to view the new test scenario.
2. Right-click on the test scenario and select Show Test Scenario Details from the
shortcut menu. The Test Scenario window displays.
5. Click Save if the debug mode was changed or Cancel to exit the window.
To request an e-signature:
1. Navigate to the Inter Event Test Scenarios Navigator from the EDR Administrator
3. Click Request E-signature from the shortcut menu. The List of Signers window
displays.
4. Select Request Signature from the Actions menu. The e-record displays the
attachment along with the e-record.
To add an event:
1. Navigate to the Inter Event Test Scenarios Navigator from the EDR Administrator
Responsibility.
2. Right-click on the test scenario where you want to add an event and click Add
4. Enter the Execution Order. This dictates the order in which the events are raised.
5. Select the Signature Mode for the event. This can be online only, offline only, or
deferred and is required when raising an ERES event.
6. Select the Execution Mode for the event as either Raise with Other Events or Raise
Separate.
• The execution mode determines how to group events for the signature process.
For example, set up a hierarchy which has Event4 associated to Event3, Event3
associated to Event2, and Event2 associated to Event1. If you select Raise
Separate for Event2, then Event1 and Event2 are run first, then Event3 and
Event4 are run. If you select Raise with Other Events, then they are all raised at
the same time.
7. The Related Event Name field is blank if the event being added is the highest level
event. This field displays when adding Related Events to an existing event.
8. Either collapse and expand the root node or click Refresh from the right-click
shortcut window to view the new event.
2. Right-click on the event name to add a related event to and click Add Related
Event. The Event window displays.
4. Enter the Execution Order. This dictates the order in which the events are raised.
5. Select the Signature Mode for the event. This can be online only, offline only, or
deferred and is required when raising an ERES event.
6. Select the Execution Mode for the event as either Raise with Other Events or Raise
Separate.
• The execution mode determines how to group events for the signature process.
For example, set up a hierarchy which has Event4 associated to Event3, Event3
associated to Event2, and Event2 associated to Event1. If you select Raise
Separate for Event2, then Event1 and Event2 are run first, then Event3 and
7. The Related Event Name field displays the name of the event directly above in the
hierarchy when adding Related Events to an existing event.
8. Either collapse and expand the root node or click Refresh from the right-click
shortcut window to view the new event.
2. Right-click on the event and select Show Event Details from the shortcut menu.
The Event window displays.
Evidence Store
The Evidence Store provides the functionality of querying the e-records repository in
the following manner:
• The individual product teams determine the XML elements that can be queried
upon during creation of the DTDs.
• The Evidence Store window displays these elements to the user in a menu. You can
select multiple XML elements from multiple menus and provide search criteria for
each of them.
• Individual search criteria are OR'ed or AND'ed with each other to create an
aggregate search criterion, which is used to query the e-records repository.
• The search results are presented on the window as multiple rows of e-records based
on the number of hits returned by the query.
The window is divided into two regions, the top region lets you specify the query
criteria and the bottom region shows the results of the query.
There are two options for using the generic query, a Simple option and an Advanced
option. The query criteria in the simple option are Event Name, From Date, To Date,
and the user id of the e-record signer. All these are individual columns in the
EDR_PSIG_DOCUMENTS table. All search criteria fields let you use the standard
percent sign for wildcard searching.
The bottom region of the window shows the header level information for the e-records
retrieved from the database. This includes the business event name, the unique
identifier of the event, the time of its creation, and the time zone in which it was
created.
The Advanced option lets you query e-records by directly querying the XML element of
the e-record. The Element box on the window takes its values from a LOV and the
condition defaults to equals. After selecting a particular element (which corresponds to
an XML element), enter a value to be searched.
6. Click Search. The search results and their time zone display. The following
information displays for each record:
• Event Name displays the name of each event.
• Identifier displays the identifiers used to create the event. If there is more than
one identifier, then they are all listed and separated by dashes.
• Identifier Value displays the values for the identifiers used in the record. If
there is more than one value, then they are all listed and separated by dashes.
• Status displays the status of the event. Valid values are error, pending,
complete, and rejected.
• Related E-records displays if there are any child records associated to that
record.
8. Select all the e-records you want to print and click Collate and Print.
7. Select a query element to search by specific elements. The query elements are
defined in the DTD.
8. Enter a query value to search on a specific value for a query element. If you do not
enter a value in this field, then the search results in no records.
10. Set the logic operator either Show e-records when all search criteria are met or
Show e-records when any search criteria is met.
11. Click Search. The search results and the time zone display. The following
information displays for each record:
• Event Name displays the name of each event.
• Status displays the status of the event. Valid values are error, pending,
complete, and rejected.
• You can sort by any column that has an arrow next to it. Click the column name
to sort in ascending or descending order.
12. Either click on an event name or select a series of events from the Select box and
click View Selected. The record displays with all signer information.
13. Click Collate and Print. You can select to print one document, several documents,
or documents and their related events. Refer to "Printing E-records" for details.
E-record
This section displays information about the e-record.
• Event Name displays the name of the event.
• Print Count displays how many times the document has been printed.
• Attachments shows if there are any attachments for the e-record, and lets you
navigate to them.
• The e-record section displays all the detail information about the e-record. This
includes any flexfield information entered about the e-record.
• Date Signed is the date and time the person signed the e-record.
• Reason is the reason code for why this was signed the way it was. This can be
modified.
• Signer Type is the type of person signing the document. For example, the signer
could be the Author or a Reviewer. This can be modified.
• Overriding Details displays any changes to who is signing. If rules were set up that
someone else signs when you are on vacation, the information of the original signer
displays here.
Transaction Acknowledgement
• Status displays the current status of the record.
Print History
• Print E-record ID displays the unique number of the e-record.
• Print Count displays the number of times the e-record has printed.
• Print Requester displays the name of the person who requested the print.
• Print Event Date displays the date the record was printed on.
Related E-records
This section displays any parent or child e-records associated with this e-record.
• Event Name displays the name of the event.
• Status displays the status of the event. Valid values are error, pending, complete,
and rejected.
E-record Details
On each window that is e-record and e-signature enabled, there is an option on the
Action menu for E-record Details. This displays the same window as the generic query,
but it works in the context of the current transaction.
Printing E-records
The e-records print functionality lets you do the following:
• Collate and print multiple e-records
• Print e-records with the e-record ID watermark at the top left corner of the page
The Printout
The hardcopy printout of an e-record contains standard information, including:
• a watermark in the footer that displays the e-record ID, print count, and print date,
as well as a message that the record has been printed from a secure account from
the Evidence Store.
• header information that displays the e-record ID, and all the detail from each
e-record.
The document shown in the preview does not contain the watermark information
shown on the hardcopy.
2. Click Continue.
3. Click Go.
5. Click Finish.
6. If the printing process event requires a signature, the List of Signers window
displays. Complete the signature process to print the document. The Confirmation
window displays.
7. Ensure that all the information on the Confirmation window is correct. This
information includes the name of the event, the e-record ID, the identifier, the
identifier value, and the current status of the e-record.
2. Close the new window when you are done viewing the document.
Event Details
Following are the event details for the e-record events.
Event Keys
Following are the event keys for the e-record events.
Subscription Details
Following are the subscription details for the e-record events.
EDR_AME
_TRANSA
CTION_TY
PE=oracle.a
pps.edr.pri
nt.erecords
AME Transactions
Following are the AME transactions for the e-record events.
Navigation Paths
Although your System Administrator may have customized your Navigator, typical
navigation paths are described in the following tables. In some cases, there is more than
one way to navigate to a window. These tables provide the most typical default path.
Navigation Paths
Window Path
21 CFR Part 11
This rule represents the combined effort of divisions within the US Food and Drug
Administration (FDA), along with members of the pharmaceutical industry, to establish
a uniform, enforceable, baseline standard by which the FDA will consider electronic
records equivalent to paper records and electronic signatures equivalent to traditional
handwritten signatures.
Attachment
Any document associated with one or more application entities. You can view
attachments as you review and maintain an entity. Examples are operation instructions,
purchase order notes, item drawings, or an employee photo.
Document
Any object that furnishes information to support another object or action. Examples are
a purchase order, an invoice, a word processing file listing, receiving instructions, CAD
files citing an item's specifications, or video instructions of an assembly operation.
Electronic Record
Any combination of text, graphics, data, audio, pictorial, or other information
representation in digital form that is created, modified, maintained, archived, retrieved,
or distributed by a computer system.
Electronic Signature
A computer data compilation of any symbol or series of symbols executed, adopted, or
authorized by an individual to be the legally binding equivalent of the individual's
handwritten signature.
ERES
Electronic Records and Electronic Signatures.
Event
An occurrence in an Internet or intranet application or program that is significant to
other objects in a system or to external agents.
Glossary-1
Event Subscription
A registration indicating that a particular event is significant to a system and specifying
the processing to perform when the triggering event occurs. Subscription processing
can include calling custom code, sending the event message to a workflow process, or
sending the event message to an agent.
XML Gateway
XML Gateway is used for mapping definition and generation of XML for an E-Record.
Individual product teams define XML maps and DTD for E-Record and E-Signature
(ERES) Events supported by them. These Maps and DTD are loaded into the database
and source controlled under respective product tops. The E-Record style sheet is also
defined as part of XML Gateway.
Glossary-2
Index
B J
Business Event Creation, 3-5
Java Rule Function, 3-7
C L
Customization Level, 3-5, 3-8
Linking a Document to a Website, 5-15
D M
Deferred, 1-5
Manually Enabling E-Records Only, 3-17
Description, 3-5, 3-8
Display Name, 3-5
O
E On error, 3-7
Online, 1-5
EDR_PSIG_RULE, 3-7
Out Agent, 3-7
Electronic Records, 1-1
Owner Name, 3-5, 3-7
E-Records Evident Store, 1-5
Owner Tag, 3-5, 3-7
E-Signatures, 1-1
Event, 3-4
P
Event Filter, 3-7
Parameters, 3-7
F Phase, 3-7
Priority, 3-7
Framework, 1-3
Profile Option, 3-2
G R
Generate Function, 3-5
Index-1
Reporting, 7-1
Rule Data, 3-7
Rule Function, 3-7
S
Source Agent, 3-7
Source Type, 3-7
Status, 3-5, 3-7
Subscription, 3-6
Synchronous eSignature Subscription, 3-6
System, 3-6
T
To Agent, 3-7
Transaction Variables, 1-4
W
Workflow Business Event System, 1-3
Workflow Item Type, 3-7
Workflow Notification Subsystem, 1-4
Workflow Process Name, 3-7
X
XML Gateway, 1-3
XML Publisher, 1-4
XSL, 3-9
Index-2