Accenture Managed Services For Google Cloud Platform Service Descriptions
Accenture Managed Services For Google Cloud Platform Service Descriptions
Service Descriptions
Product Description:
Provides support that is optimized for physical Oracle workloads that reside within a single compute, storage
and network configuration, using a bring-your-own-license model. Bare Metal sizing options include HPE DL380
platforms, with options for HA and DR.
Key Features:
Base Services: The following services are included for all Server Base Resources
o Supports Oracle Enterprise Linux 6.5 + 7.5
o Supports Oracle Enterprise Edition: 12c, 18c
o High Availability ready:
Oracle Grid foundation out of the box, enabling the option for failover between clustered
systems via shared storage
Oracle Clusterware
Oracle Application Storage Management (ASM)
o Systems Administration (24 x 7 support for P1 events)
o Network / Firewall configuration and support
o Storage configuration and management
Encryption is included for Data-at-Rest
o Capacity Management
o Database Patching
o Backup and Recovery:
Daily Incremental backups
Weekly Full backups, with 30 days retention
o Monitoring / Service Assurance:
Availability: Server, Database Instance
Performance: Server (i.e. CPU, Memory, Disk)
Instance Restart
Standard Service Options: The following services may optionally be included for all Server Base
Resources
o High Availability:
Oracle Grid clusters, with up to five (5) nodes
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Custom Service Options: Additional services such as the following may also be separately requested
by coordination for a custom quote and special order.
o Machine Sizes:
Large Configuration: 2 Intel CPU @ 56 cores total, 1.5 TB RAM
o Performance Services:
Table / Index Partitioning
Database Resource Management
Container Tuning
Content Tuning
Database Compression
o High Availability:
Oracle Real Application Cluster (RAC), enabling the option for failover between clustered
systems via distributed storage
o Optimization Services:
Multi-tenant database hosting on a common bare metal platform via options such as:
Oracle Multitenant licensed option provides capability for multiple database
instances that all share a common data dictionary.
Multi-database server installation provides multiple database instances without
additional licenses, but each requiring a discrete data dictionary.
o Virtualization Services:
Oracle Virtual Machine and vServer hosting and management
o Reliability Services:
Application Monitoring
Proactive Database Management
Environment Configuration Management
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