ELECTRICAL SYSTEM

Event Code Group 300 (GPC3020 up to 08/2012)

Event Code Group 300 (GPC3020 up to 08/2012)

Note: Valid only for GPC3020 up to 08/2012. Now recalibrate the truck. If necessary adjust the Pa-
If an event code keeps occurring without an obvious rameters and Features.
cause, do not replace the control module immediately. See also:
First clear the EEPROM of the control module in ques- • Calibration, page 118
tion. This restores the factory settings.
• Parameter Setting for GPC 3020 (up to 08/2012),
page 114

Event Tool Opera- Description Remedy

Code LED tor
error
LED

300 X - Control module internal error. - Replace control module.

301 X - Memory error. Parameter changes have - Re-load the default settings (Attention,
been cleared or are no longer stored. this resets the default settings of all the
The truck can operate, but uses the de- control modules).
fault settings. - If the error persists after switching the
truck off and on again, replace the con-
trol module.
302 X - Control module internal error. - Replace control module.
303 X - Control module internal error. - Check the power cable mounting for
corrosion. Make sure it is securely at-
tached.
- If the cable mounting is ok, replace the
control module.
304 X - Overvoltage or low voltage (limits are If the event code appears when the
45 V and 9 V respectively). truck is powered up:
- Voltage on PC200-4 drops to below
9 V. Replace control module.
If the error occurs during travel:
- Check battery condition.
- Check battery cable connections.
- Check main contactor contacts.

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 ELECTRICAL SYSTEM
Event Code Group 300 (GPC3020 up to 08/2012)

Event Tool Opera- Description Remedy

Code LED tor
error
LED

305 X - Voltage on VMN too low. If the event code appears when the
truck is powered up:
- Check power cable connections to
motor.
- Check internal motor connections.
- Check motor insulation resistance to
chassis.
If no error is found on the motor, the con-
trol module is faulty. Replace the control
module.
If the event code appears during
travel:
- Check motor connections.
- Check main contactor contacts.
- Check motor insulation resistance to
chassis.
If no error is found on the motor or main
contactor, the control module is faulty.
Replace the control module.
306 X - Voltage on VMN too high. If the event code appears when the
truck is powered up:
- Check power cable connections to
motor.
- Check internal motor connections.
If no error is found on the motor, the con-
trol module is faulty. Replace the control
module.
If the event code appears when the
main contactor is closed:
- Check motor connections.
- Check motor insulation resistance to
chassis.
If no error is found on the motor, the con-
trol module is faulty. Replace the control
module.
307 X - Main contactor already closed. - Check freedom of movement of main
contactor contacts.
- Test main contactor power cable for
shorts.
308 X - Main contactor does not close. - Check main contactor wiring.
- Measure voltage on coil connections:
It must be approx. 24 V measured be-
tween the red/white cables and the
battery negative terminal.
- Check freedom of movement of main
contactor contacts.

127
ELECTRICAL SYSTEM
Event Code Group 300 (GPC3020 up to 08/2012)

Event Tool Opera- Description Remedy

Code LED tor
error
LED

309 X - Control module internal error. - Switch the truck off and on again. If the
error persists, replace the control mod-
ule.
310 X - Control module capacitors do not - Check whether additional electrical
charge. consumers have been connected with-
out Crown's permission. If so, discon-
nect these consumers and start the
truck. If the error persists, replace the
control module.
314 X - Main contactor driver shorted. - Check for short circuit or low imped-
ance between CA200-17 and bat-
terynegative. If there is no error in the
wiring, replace the control module.
315 X - Main contactor driver - Measure voltage on the main contac-
tor coil connections: It must be approx.
24 V measured between the red/white
cables and the battery negative termi-
nal.
- Check main contactor wiring for dam-
age.
If the main contactor and its wiring are
ok, replace the control module.
316 X - Main contactor coil and/or brake coil - Check wiring to brake and main con-
shorted. tactor.
- Disconnect the main contactor and
measure the coil resistance: It must be
R25 °C=44 Ω.
- Disconnect the brake and measure the
coil resistance: It must be
R25 °C=10 Ω.
If no error is discovered in the wiring, the
main contactor or the brake, then the
control module is faulty. Replace the
control module.
317 X - VACC error - Check if the traction potentiometer re-
sets itself to 0 V output voltage in neu-
tral: Service Menu > Analyzer >
Access 3 Inputs > A2.3.5 > POT WPR.
- Calibrate the potentiometer: Service
Menu > Calibration Menu > C1 > FWD/
REV ROCKER

128
 ELECTRICAL SYSTEM
Event Code Group 300 (GPC3020 up to 08/2012)

Event Tool Opera- Description Remedy

Code LED tor
error
LED

319 X - Load sensor error - Check load sensor: Service Menu >
Analyzer > Access 2 Inputs > A2.2.10
> Pressure Transducer. When the
truck is unladen the reading must be
1 V. For a truck laden to maximum ca-
pacity the reading must be at least 10
V.
- If the readings do not match, re-cali-
brate the load sensor.
- If the load sensor cannot be re-cali-
brated, replace the load sensor and re-
calibrate.
- If a new load sensor does not remedy
the situation, then the control module
is faulty. Replace the control module.
320 X - No CAN Bus communication between - Switch off the truck and measure the
control module and display. resistance on connector CA200 be-
tween pin 1 and pin 2: It must be
R=60 Ω.
- Check connector on the display.
- Check that the display is working cor-
rectly.
321 X - Truck model not selected. Warning: Only select GPC3020 if it is in
fact the correct truck model. The setting
cannot be reversed.
- In the display select Service Menu >
Features Menu > F4 > Truck Type and
adjust.
322 X - Short circuit from positive brake connec- - Measure voltage from CA200-7 after
tion after battery+. batterynegative. If the voltage is 0 V,
there is a short circuit between the
positive brake connection and PC300-
20 on the control module. Remove pin
PC300-20 temporarily: If the error still
persists, the control module is faulty.
Replace control module.
324 X - Control module internal error. - Replace control module.
325 X - Control module internal error. - Replace control module.
326 X - Control module internal error. - Replace control module.
328 X - Control module internal error. - Replace control module.
329 X - Control module internal error. - Replace control module.

129
ELECTRICAL SYSTEM
Event Code Group 300 (GPC3020 up to 08/2012)

Event Tool Opera- Description Remedy

Code LED tor
error
LED

330 - PPCS error - Check switches in Analyzer menu:

Service Menu > Analyzer Menu > Ac-
cess 3 Inputs > A2.3.11 - A2.3.14
If the truck is idle:
A2.3.11 = A1, A2.3.12 = A3, A2.3.13 =
A5, A2.3.14 = A7
332 X - Control module internal error. - Replace control module.
333 X - Control module internal error. - Replace control module.
334 X - Control module still in system test phase. - The event codes clears itself after the
system test.
335 X - CAN communication with Access 2 (hy- - Check that the software versions of the
draulic control module) failed. various modules match. If the software
versions match, the control module is
faulty. Replace control module.
337 X - Control module internal error. - Replace control module.
338 X - Incorrect battery voltage - Check the battery voltage:
SERVICE MENU > ANALYZER > A3 >
OUTPUTS > A3.2 BATTERY VOLT-
AGE.
- Measure the battery voltage directly on
the battery terminals.
- Attach the console and set the value
for the battery voltage recorded.
340 X - Unsuitable parameter setting for traction Warning: Re-loading the default settings
motor. will clear all customer-specific settings in
all the control modules.
- To restore the default settings: SER-
VICE MENU > PERFORMANCE >
P20 > LOAD FACTORY DEFAULTS
and restart the truck.
- If the error still persists, the control
module is faulty. Replace control mod-
ule.
341 X - Brake driver has shorted. - Check for short circuit or low imped-
ance between CA200-31 and bat-
terynegative.
- Remove wire from PC200-31 tempo-
rarily. If the error persists, there will be
a short circuit in the wiring. If the error
message disappears, the control mod-
ule is faulty.

130
 ELECTRICAL SYSTEM
Event Code Group 300 (GPC3020 up to 08/2012)

Event Tool Opera- Description Remedy

Code LED tor
error
LED

342 X - Forward and reverse travel commands - In the Service Menu > Analyzer > Ac-
applied simultaneously. cess 3 Inputs > A2.3.3 and A2.3.4
check the connection status. Both
must be OFF. If not, then:
- Check the direction switch connection
on the CAN interface: CA204-4 and -5
must show 0 V. If you record a voltage,
check the plug connectors for corro-
sion and the wiring for faults. If no
faults are detected, the fault lies with
the X10™ handle:
- Check the CAN interface in the X10™
handle. To do this remove pins CA204-
4 and -5 from the connector. Now in
the Service Menu > Analyzer > Access
3 Inputs > A2.3.3 and A2.3.4 check the
connection status. Both must be OFF.
If not, replace the CAN interface in the
X10™ handle. If the error persists with
the new interface and pins CA204-4
and -5 removed, the control module is
faulty. Replace the control module.
343 X - Encoder error ECR M1 - Calibrate the traction potentiometer.
- Check encoder wiring and plug con-
nectors for corrosion. Make sure they
are firmly attached and check for trap
points. If no faults are detected, the
fault lies with the traction motor sensor
bearing.
- Either fit a new traction motor or dis-
mantle the traction motor and replace
the sensor bearing.

131
ELECTRICAL SYSTEM
Event Code Group 300 (GPC3020 up to 08/2012)

Event Tool Opera- Description Remedy

Code LED tor
error
LED

344 X - Brake switch control error. - In the Service Menu check Analyzer >
This error occurs if the CAN input is "ON" Access 3 Inputs > A2.3.8 > BRS
and the hard-wired input CA200-33 on Switch A2.3.8. When the brake switch
the control module is “OFF”. (The hard- is not pressed, the input must be "ON".
wired input signal acts as a breakdown If it is “OFF”, remove pin 33 from
insurance - it conducts battery voltage CA200 and measure between the pin
provided the brake switch is not de- and the batterynegative terminal. Bat-
pressed.) tery voltage must be present. If not, re-
move pin A1 from CA204 and measure
between the pin and the batterynegative
terminal. Battery voltage must be pres-
ent. If not, then either the brake switch
or the wiring between CA410-2 and
CA204-A1 is faulty. If battery voltage is
present, then the CAN interface is
faulty. Replace interface.
- If A2.3.8 is "ON", then the CAN inter-
face is faulty. Replace interface.
345 X - Brake switch control error. (As for event - In the service menu view Analyzer >
code 344, except that in this case input Access 3 Inputs > A2.3.8 >
CA200-33 is “ON” and the CAN signal on BRS Switch. When the brake switch is
the input is "OFF". not pressed, the input must be "ON". If
it is “OFF”, remove pin 33 from CA200
and measure between pin 33 and the
batterynegative terminal. Battery volt-
age must be present. If not, remove
pin A1 from CA204 and measure be-
tween the pin and the batterynegative
terminal. Battery voltage must be pres-
ent. If not, then either the brake switch
or the wiring between CA410-2 and
CA204-A1 is faulty. If battery voltage is
present, then the CAN interface is
faulty. Replace interface.
- If A2.3.8 is "ON", then the CAN inter-
face is faulty. Replace interface.
346 X - Control module internal error. - Replace control module.

132
 ELECTRICAL SYSTEM
Event Code Group 300 (GPC3020 up to 08/2012)

Event Tool Opera- Description Remedy

Code LED tor
error
LED

347 X - Encoder ECR M1 blocked. - Overload by the operator (blocked

(This error occurs if a travel request has drive tyre caused by ground uneven-
been issued for 15 seconds but the en- ness or trying to push a heavy load).
coder does not turn.) - Error in traction motor sensor bearing.
Either fit a new traction motor or dis-
mantle the traction motor and replace
the sensor bearing.
- If the error still persists, the control
module is faulty. Replace control mod-
ule.
348 X - Parking brake too weak to hold the truck - Test the brake and repair if necessary
securely. (see page 269).
- If the error still persists, the control
module is faulty. Replace control mod-
ule.

133