Andrea D.

Jackson
andreajackson92@webster.edu | Webster ID 4138192

TALENT SUMMARY

Dedicated professional with 6 years of experience in facilitating student success in a variety of educational
settings and 5 years of experience in digital communications. Student-centered approach in instructional and
administrative environments. Results driven while instructing in the classroom and facilitating roles outside the
classroom in the areas of instructional accommodations, student discipline, and faculty and staff training. Possess
strong interpersonal, analytical, problem-solving, process improvement, organizational, strategic thinking, social
media research and marketing skills and abilities. Well-rounded and cultured with an excellent ability to work with
people from diverse backgrounds.

PROFESSIONAL EXPERIENCE:

Full Sail University | Winter Park, FL Oct. 2018 – Present

Associate Course Director for Creative Presentation

• Foster a supportive environment for learning through teaching and adapting curriculum to meet student
needs
• Differentiate instruction by incorporating a variety of teaching strategies
• Facilitate labs for campus courses and conduct virtual meetings for online courses
• Supervise lab specialists to ensure the integrity of curriculum and degree-specific learning outcomes
• Provide all students with equal access and equal opportunities for learning
• Model positive interactions with diverse student populations
• Provide timely, regular responses and constructive feedback to students to enhance and support their
learning process
• Remain committed and immersed to the Entertainment, Media, Art, and Technology industries to sharpen
skills and knowledge through continuing education

Digital Communications Agent

• Assist the Digital Communications team during COVID-19 to provide inbound chat support
• Document all digital communication through Salesforce and department inboxes
• Create content and maintain brand voice through all social media channels including Twitter, Facebook,
YouTube, Instagram, Twitch, and LinkedIn
• Moderate chats during special events such as guest speakers and virtual events including the bi-weekly
Virtual Behind the Scenes Tour and daily Virtual Campus tour
• Engage in outreach efforts for media relations and identifying influencers
• Provide exceptional customer service to students, prospects, parents, and community members by
responding to all digital communication through text, chat, email, and social media

Regional Outreach Representative – North Florida and South Georgia

• Serve as a brand ambassador for Full Sail University and share the university's education model and
culture with prospective high school students
• Work remotely to schedule, plan, and attend 15-20 visits to regional high schools, college fairs,
STEM/STEAM events, community expos, and other outreach activities monthly
• Travel to all scheduled events; facilitate interactive workshops for recruitment with students through the
use of technology such as iPads, MacBooks, projectors, and hands-on materials for creation
• Develop partnerships with teachers, schools, and community leaders to network and establish return
visits
• Partner with Military Outreach and International Outreach departments to support recruitment efforts
• Attend targeted conventions such as RTX to assist with recruitment efforts for Full Sail’s Marketing team

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Andrea D. Jackson
andreajackson92@webster.edu | Webster ID 4138192

• Document all communication using the Full Sail University CRM

• Track all event details including logistics, expenses, leads, and other pertinent information accurately
• Maintain interdepartmental communication with team and management across all university levels
• Efficiently complete expense reports for all reimbursement requests

Clay Charter Academy | Middleburg, FL Jan. 2018 – June 2018

Middle School English and Intensive Reading Teacher

• Provided targeted practice to middle school intensive reading students based on data including test
scores and software reports including Lexia and Reading Plus
• Encouraged higher order and critical thinking skills in alignment with ELA standards in Common Core
• Prepared students for statewide assessments such as FSA and other end of course exams
• Delivered after school tutoring and enrichment opportunities for individual student assessment
• Integrated diverse populations of students for active learning

Kinder Kids International School | Tokyo, JP March 2016 – March 2017

Kindergarten Teacher

• Planned, prepared and delivered instructional activities to Japanese and other international students
ages 3 years old and up
• Identified and selected different instructional resources and methods to meet students’ varying needs
• Observed and evaluated student performance and development
• Maintained accurate and complete records using the learning portfolio
• Maintained classroom management
• Planned school and class cultural events such as Sports Day and the Christmas concert

Duval County Public Schools | Jacksonville, FL Oct. 2014 – Feb. 2016

High School English Teacher

• Developed syllabus and course structure following the Curriculum Guide

• Provided students with multiple critical thinking and research opportunities with high rigor
• Aligned writing and speaking assignments with ELA standards in Common Core to ensure cross-
curricular learning
• Planned a program of study that focused on individual student development, prepared students for
successful completion of statewide assessments such as FSA and other EOCs
• Mentored and led students by providing mediation services and conflict resolution techniques
• Maintained active and efficient classroom and time management by implementing CHAMPS model
• Managed multiple age groups and integrated diverse populations of students for active learning

High School Speech and Debate Teacher

• Designed overall course structure

• Provide students with multiple critical thinking and research opportunities with high rigor
• Instructed basic and advanced delivery skills and speech organization by example
• Developed public speaking techniques to minimize fear and anxiety
• Facilitated effective communication among students by teaching the communications cycle
• Coordinated events and guest presentations with college-level speech and debate teams
• Wrote and delivered compelling speeches for student assemblies and other faculty and staff needs

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Andrea D. Jackson
andreajackson92@webster.edu | Webster ID 4138192

Florida State College at Jacksonville | Jacksonville, FL Aug. 2013 – June 2014

College and Career Readiness Instructor

• Planned a program of study that focused on individual student development and student support
• Mentored and led students by providing mediation services, counseling, and problem solving between
multiple groups including coaches and parents, students and parents, students and coaches, and
teachers and students
• Created and cultivated productive relationships between multiple stakeholder groups
• Facilitated professional development and trainings during team meetings
• Facilitated interdepartmental communication
• Served as the chair of the College and Career Readiness Department
• Managed the school accreditation process by creating a narrative and developing other documents to be
aligned with the school’s business objectives for SACS
• Planned professional and social events for multiple students, faculty, staff, and other internal/external
stakeholders
• Managed budget for departmental events, activities, and rewards

Kelly Educational Staffing | Jacksonville, FL Oct. 2012 – June 2013

Substitute Teacher

• Provided educational support and assistance in Duval County Public Schools

• Implemented existing lesson plans in a manner that ensured the integrity of academic time
• Motivated students to learn and participate by engaging them in the lesson, monitored students’
academic and behavioral progress
• Fostered a safe and positive learning environment for all students and staff

CAREER HIGHLIGHTS & KEY PROJECTS

• Developed and facilitated a university-wide continuing education book club during the Summer Learn and
Grow Conference 2020 highlighting diversity initiatives
• Researched and proposed a Diversity and Inclusion Department to senior-level university VPs
• Engaged in summer international outreach initiatives with students from Brazil
• Visited 77 unique high schools and conducted 741 High School Outreach workshops
• Generated 7,104 leads in High School Outreach and 138 leads on Chat to date
• Set record for most leads in any month at 1,206
• Student Applications 118 with 4 student starts
• Outreach opportunities at RTX Convention 2019, Full Sail Hall of Fame 10 and 11, High School Nation,
and to schools in New England

EDUCATION:

Webster University, St. Louis, MO

Education Specialist, Educational Technology Leadership, Fall 2020

Florida International University, Miami, FL

Master of Science, Global Strategic Communications, Spring 2012

Florida International University, Miami, FL

Bachelor of Science, Public Relations, Spring 2010

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