2019 Citizenship Report

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 2

Message from the CEO

Dear Stakeholders, In fact, one of the reasons why I believe we’re delivering
stronger results is because we’ve activated the full
We’ve built Citizenship into our business, capability of P&G people — a key tenet of our Diversity
and it’s not only doing good, it’s building & Inclusion work. A diverse team with an inclusive
environment that values every individual will
trust and equity with consumers, and
outperform a homogeneous team, and that’s what
driving growth and value creation —  the 97,000 employees of P&G are demonstrating.
allowing us to be a force for good and
In the following pages, you will find stories
a force for growth.
that illustrate our commitment to Diversity &
Inclusion, Community Impact, Gender Equality and P&G partnered with National Geographic
The force for good and force for and Global Citizen to create ACTIVATE,
Environmental Sustainability, all executed with
growth concept is important. We serve a strong focus on Ethics & Corporate Responsibility.
a six-episode series focused on eradicating
poverty and achieving the UN Sustainable
shareholders and investors, but we also
For example, we used our voice to shine a light on Development Goals. The episodes highlight
serve employees, business partners, bias and promote diversity, inclusion and equality sustainable sourcing, racial bias, disaster
suppliers, communities, governments with inspirational films like “Out of the Shadows” and relief, girls’ education, plastic waste
and the broader world around us. We “The Look.” We’ve helped victims of natural disasters and the global water crisis.

have a responsibility to all our stakeholders. all over the world, providing the comforts of home.
We challenged the myths that hold women back in
That’s why our Citizenship platform is built
the workplace at global leadership and industry
in, not bolted on. It’s not a separate thing forums. And, we were the first CPG company to join
we do on the side — it’s how we do business Loop, a circular e-commerce platform that provides
every day around the world. reusable, refillable packaging for some of our most
popular products which can be collected, cleaned,
refilled and reused.

ACTIVATE SERIES
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 3

One program that keeps on achieving terrific results waste in the environment, especially in the oceans.
is our Children’s Safe Drinking Water (CSDW) Program. Ending plastic waste will require unprecedented
In the last year, we delivered our 15 billionth liter of levels of investment, innovation and partnerships,
clean water — a year ahead of schedule — and set a and we’re committed to make a positive difference.
new goal to deliver 25 billion liters by 2025. Many
As you’ll see in this report, it’s P&G people who are
of our retail partners get involved with in-store
leading the way in our Citizenship efforts, and they,
activations, where buying a P&G product leads to
along with our many suppliers and partners, deserve all
a donation of water. This is an excellent example of
the credit. They are the ones who lead P&G’s programs
how doing the right thing and helping others can
with incredible passion and expertise, who work with
also grow the business. That’s built-in Citizenship,
NGOs to deliver clean water, who invent technologies
and CSDW is an outstanding example that improves
to help revolutionize recycling, who turn beach plastic
lives all over the world.
into shampoo bottles, and who use our brands to
Another area we’re putting significant effort against promote positive change. Every day, P&G people
is plastic waste, and we’re working on a range of demonstrate the power of being a force for good and
solutions to collect, recycle and reclaim the value of a force for growth, and I’m proud to share their work.
plastics. For example, we made a new commitment
to reduce use of virgin petroleum plastic in our
packaging by 50% by 2030. We developed packaging
for e-commerce that uses 50% less plastic, and EXPLORE THE REPORT
we invented a technology that restores used
polypropylene to ultra-pure recycled resin, making
it like new again. We also helped start and have taken
a leadership role in the Alliance to End Plastic Waste, DAVID S. TAYLOR
which advances infrastructure development, innovative Chairman of the Board,
solutions, education and cleanup efforts to end plastic President and Chief Executive Officer
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Table of Contents
Message from the CEO 2 Education 53 Environmental 122
Skills Training 57 Sustainability
Internal Leadership 5
Product Donation 58 Highlights 123
Issue Prioritization 6
Employee Contributions/Volunteering 59 Message from Virginie Helias 131
P&G at a Glance 7
Employee Volunteering — Cleanups 64 2020 Environmental Goals Progress 132
A Company of Leading Brands 8
Awards 65 Environmental Progress versus 2010 Baseline 134
Employee Wellbeing 67 Brands 135
Ethics & Corporate 10
Responsibility Brand 2030 136

Diversity 69 Ambitious Packaging Goals 139

Message from Debbie Majoras 12 & Inclusion New Packaging that Changes the Game 140
Our Purpose, Values and Principles 13
Highlights 70 Reclaiming Plastic and Giving it a New Life 141
Good Governance 14
Message from Shelly McNamara 75 Loop Tests Refillable, Reusable Packaging 143
Respecting Human Rights 16
Using Our Voice 76 Closing in on our 2020 Packaging Goals 144
Doing the Right Thing with Our Employees 18
Making an Impact 83 Responsible Consumption for Energy Savings 146
Doing the Right Thing with Our Consumers 22
Changing the Culture 86 Water-Efficient Products 147
Doing the Right Thing with Our Supply Chain 24
Awards and Recognitions 90 Trust and Transparency at the Core 148
Speaking Up 27
Supply Chain 150
Stakeholder Engagement 28
Climate 152
Gender 92
Equality Responsible Forestry 156
Community 31 Palm Oil 161
Impact Highlights 93
Water 168
Message from Carolyn Tastad 100
Highlights 32 Waste 171
Using Our Voice 101
Message from Marc Pritchard 38 Society 173
Making an Impact 105
The P&G Children’s Safe Drinking Water Program 39 Creating Circular Economies 174
Keeping Girls in School 105
Disaster Relief 44 Keeping Plastic Waste out of the Environment 175
Girls in STEM 109
Habitat for Humanity 47 Responsible Consumption 179
Economic Advancement for Women 110
Brand Programs — Baby Care 48 Protecting Water for People and Nature 180
Changing the Culture 114
Brand Programs — Fabric Care 50 Reinventing Water for Urban Living 182
Gender Equality Partners 119
Brand Programs — Health and Hygiene 52 Employees 183
Awards and Recognitions 120
Tracking Our Progress 186
Awards and Recognitions 190
Environmental Resource and Waste Summary 191
Global Measurement and Additional
Operational Data 192
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Internal Leadership
Our objective is to create industry-leading value by
maintaining and enhancing our strong corporate
reputation. We’ll achieve this through a strong ethics
and compliance culture that supports conserving
resources, protecting the environment, improving Ethics &
social conditions, respecting human and labor rights, Corporate
and empowering individuals and the communities Responsibility
in which we live, work and serve. We start with Ethics
Debbie Majoras
& Corporate Responsibility as the foundation for the Chief Legal Officer
other four priority areas: Community Impact, Diversity and Secretary
& Inclusion, Gender Equality and Environmental
Sustainability. Each of these areas is led by an
executive sponsor committed to ensuring we achieve
our specific objectives. The executive sponsors of Diversity Citizenship Board Community
the priority areas form the Citizenship Board with & Inclusion David S. Taylor
Impact
P&G’s Chairman of the Board, President and Chief Shelly McNamara Chairman of the Board, Marc Pritchard
Executive Officer as the Chair. Chief Diversity & Inclusion President and Chief Executive Officer Chief Brand Officer
Officer and Senior VP,
Human Resources Additional Board Members
Craig Buchholz
Chief Communications Officer
Tracey Grabowski
Chief Human
Resources Officer

Gender Environmental
Equality Sustainability
Carolyn Tastad Shailesh Jejurikar
Group President, Fabric and
North America and Home Care Chief
Chief Sales Officer Executive Officer
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Issue Prioritization
Issue prioritization continues to be an Insight 1
Governance & Ethical Conduct, Corporate Transparency,
important tool to ensure we understand
Data Security & Privacy, Human & Labor Rights,
stakeholder views and address the most
Product Safety, and Ingredient Transparency are
relevant issues through our Citizenship focus substantial priority to stakeholders. Our ongoing
areas. This year, we validated our previous commitment and efforts in these areas are outlined
issue prioritization through application in our Ethics & Corporate Responsibility section.

of a software solution platform utilizing

ETHICS & CORPORATE RESPONSIBILIT Y
artificial intelligence to analyze thousands
of publicly available sources such as
Insight 2
corporate reports, regulations, news,
Climate & Greenhouse Gases, Water Resources, Waste
and social media. We tailored our external Management, Energy Conservation & Renewable
stakeholder analysis to cover benchmark Energy, and Forest Resources continue to be high
peers, regulations, and news coverage priority for stakeholders and are fundamental focus
most relevant to our company and areas of our environmental sustainability work.

industry. P&G employee insights formed

ENVIRONMENTAL SUSTAINABILIT Y
our internal stakeholder view. The results
again highlighted the importance of
Insight 3
each Citizenship area, with an emphasis
Last year we launched our Ambition 2030 framework,
on Ethics & Corporate Responsibility with a focus on how our brands are striving to be
and Environmental Sustainability. a force for good and a force for growth. We know
this is important for stakeholders as well and ranking
Sustainable Product Design & Innovation again
remains one of the top priorities. You can read more
about how we’re considering impacts throughout
the entire lifecycle of our products and leading
innovation to drive positive growth.

AMBITION 2030
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P&G at a Glance
Our aspiration is to serve the world’s Amounts in billions, except per share amounts 2019

consumers better than our best competitors, Net Sales $67.7

in every category and every country where
Operating Income $5.5
we choose to compete — creating superior
shareholder value in the process. We work Net Earnings Attributable to P&G $3.9
hard every day to make quality products Net Earnings Margin from Continuing Operations 5.9%
and services that improve people’s lives,
Diluted Net Earnings per Common Share from Continuing Operations 1 $1.43
now and for generations to come.
Diluted Net Earnings per Common Share 1 $1.43
Operating Cash Flow $15.2
Dividends per Common Share $2.90

2019 NET SALES BY 2019 NET SALES BY

BUSINESS SEGMENT 2 GEOGRAPHIC REGION

Fabric & Home Care 33% North America 3 45%

Baby, Feminine & Family Care 27% Europe 23%
Beauty 19% Asia Pacific 10%

1 Diluted net earnings per common share are calculated based

Health Care 12% Greater China 9%
on net earnings attributable to Procter & Gamble. Grooming 9% India, Middle East & Africa (IMEA) 7%
2 These results exclude net sales in Corporate.
3 North America includes the United States, Canada and Puerto Rico. Latin America 6%
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A Company of Leading Brands

Our portfolio is organized around 10 product categories and about 65 brands. These 10
category-based business units have historically grown faster with higher margins than
the balance of the Company. These are categories where we have leading market positions
and where product technologies deliver performance differences that matter to consumers.
Across all 10 of our categories, we’re focused on meaningful and noticeable superiority in all
elements of our consumer proposition — products, packaging, brand communication, retail
execution (in-store and online) and superior value — in each price tier where we compete.

Fabric and Baby and Family Care and

Home Care Feminine Care P&G Ventures

Fabric Care Home Care Baby Care Feminine Care Family Care

Health Care Beauty Grooming

Personal Health Care Oral Care Hair Care Skin & Personal Care Grooming
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Ethics & Corporate Responsibility

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 10

At P&G, we serve nearly five billion people around the world with
our brands. We have operations in nearly 70 countries and have one
of the strongest portfolios of trusted, quality and leadership brands.
As we serve the world’s consumers, we believe in, and have publicly
committed to, doing what’s right and being a good corporate citizen.

VIEW STORIES
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Ethics & Corporate

Responsibility
Message from Debbie Majoras Doing the Right Thing with
Our Consumers
Our Purpose, Values and Principles
Doing the Right Thing with
Good Governance Our Supply Chain

Respecting Human Rights Speaking Up

Doing the Right Thing with Stakeholder Engagement

Our Employees
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Message from
Debbie Majoras
“A reputation for trust and integrity must
Chief Legal Officer
be earned every day — action by action,
and Secretary
employee by employee. With change a
constant in our business, it is more critical
than ever that we remain grounded in
our Purpose, Values and Principles as the
foundation for how we operate. Strong
governance and compliance practices
build trust, which, in turn, creates value for
consumers, customers and shareholders.”
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Our Purpose, Values

and Principles
Our Purpose, Values and Principles (PVPs) are the foundation of who we are.
Our Purpose is to improve consumers’ lives in small but meaningful ways, and
it inspires our people to make a positive contribution every day. Our Values of
Integrity, Leadership, Ownership, Passion for Winning and Trust shape how we
work with each other and with our partners. And our Principles articulate our
deliberate approach to conducting work every day. We know that P&G employees
believe in the personal and business value of this PVP foundation — our PVPs are
consistently cited in our annual employee survey as the Number 1 aspect of our
culture that employees would not change. Our philosophy is that a reputation
of trust and integrity is built over time, earned every day, and provides lasting
value for our stakeholders.

PURPOSE, VALUES AND PRINCIPLES

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Good Governance
Our PVPs further inform our approach to corporate governance. We believe that strong
governance practices contribute to better results for shareholders. We maintain governance
principles, policies and practices that support board and management accountability and
serve the best interests of our Company, our shareholders and other stakeholders.

Board Leadership and Oversight As we hold ourselves to a high internal standard,

We believe strong governance
we strive to reflect external best practices in our
Recognizing our Company’s role as a global leader, practices contribute to better
governance approach. We listen to the expectations
the Board of Directors has adopted the Corporate results for shareholders.
and insights of our investors and stakeholders and
Governance Guidelines, which describe our commitment
continually assess where we can make further progress
to and guiding principles for strong governance.
in key areas. For example, we are a signatory to the
Among the key principles and practices we follow are:
Commonsense Corporate Governance Principles 2.0,
• Significant director interaction with senior business reflecting our commitment to a foundation of effective
leaders and access to other employees as desired governance. Further, we assess our practices against
external benchmarks like the Investor Stewardship
• Annual board and committee self-assessments
Group’s Corporate Governance Principles, generally
and one-on-one reviews with individual directors
finding that our practices closely align with these
• Fully independent board committees ideals. Overall, we believe our approach to governance
strengthens the board’s ability to provide meaningful
• Annual assessment and determination of the board’s
oversight, review and counsel to the Company, as it
leadership structure
acts on behalf of all of our shareholders.
• Election of a lead director, with significant
governance responsibilities, if the chairman / CEO
roles are combined

• Term limits and mandatory retirement age, with

exceptions granted only in special circumstances

CORPORATE GOVERNANCE GUIDELINES

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Good Governance
As a key component of its oversight, the board and its committees devote substantial time BOARD COMPOSITION
not only to strategy, but to the review of core matters of corporate culture like ethics and As a global, diverse consumer products company,
compliance, cybersecurity, pay equity, environmental sustainability, and human capital we strive to reflect the diversity of our workforce
management. The full board provides strategic oversight and monitors emerging priorities in our boardroom. Not only do our directors bring
to the board significant and varied leadership
and risks in these and other areas, while each committee devotes further attention to
skills and experiences, they represent a mix of
particular matters within its scope.
background, age, gender, race and international
experience that informs their leadership and
Audit Committee Compensation & Leadership strengthens their oversight.

Oversees the Company’s overall risk management Development Committee

process, including financial controls and integrity, Oversees the development and succession planning On Our Current Board:
and meets regularly with the chief ethics & of the Company’s CEO and other executive officers,
compliance officer, reviewing key enterprise monitors gender pay equity, and ensures our executive 5/12 (42%)
risks and cybersecurity programs. compensation practices are balanced in rewarding members are women
holistic, long-term growth.

Governance & Public 2/12 (17%)

members are ethnically diverse
Responsibility Committee Innovation & Technology Committee
Oversees matters related to the Company’s corporate Oversees the Company’s innovation and technology
6/12 (50%)
governance practices and policies, including board programs, including the responsible integration
members have served fewer than 6 years,
composition, director succession planning, and of new technology into our innovation strategy,
with average tenure of about 7 years
independence, and oversees the Company’s geo- while also considering how these programs
political risks and community and environmental incorporate the Company’s sustainability and
4/12 (33%)
impact, assessing our practices and progress ingredient safety priorities.
members joined within the last 3 years
against key benchmarks.

9/12 (75%)
This broad scope of board and committee oversight and the resulting active engagement members are current or former
of our directors help ensure that our Company’s values, our leadership’s behaviors and public company CEOs
our employees’ efforts are ultimately linked to our Company strategy in a meaningful
and effective way. The board’s overall diversity is a key priority
and significant consideration in our director
nomination process.
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Respecting Human Rights

Respect for Human Rights is fundamental to the way we manage our business. Our Human
Rights Policy Statement communicates our support for the UN Guiding Principles on
Business and Human Rights, which respects and honors the principles of internationally
recognized human rights consisting of those rights expressed in the International Bill of
Human Rights (i.e., Universal Declaration of Human Rights and the International Covenants
on Economic, Social and Cultural Rights and Civil and Political Rights) and the principles
concerning fundamental rights as set out in the International Labor Organization (ILO)
Declaration on Fundamental Principles and Rights at Work.

We recognize that it is the sovereign state’s duty to We have been working to strengthen education and
protect against human rights abuses by establishing develop awareness-raising tools for the company and
and upholding appropriate laws and policies. We also extended supply chain. As part of a wider learning
recognize that some states do not have adequate program, we have developed a series of short videos
legal and regulatory frameworks or enforcement (less than 2 minutes each) to help our employees and
mechanisms or have laws that conflict with these those of our vendors and contractors recognize human
internationally recognized human rights. Wherever this rights issues in the workplace. By educating them
is the case, we are committed to doing the right thing to spot problems in the office and manufacturing
by respecting human rights in every aspect of our facilities, we empower them to speak up and get
business operations. We embrace this commitment help for others.
and responsibility of ensuring that human rights are
upheld all along our end-to-end value chain, which in WHAT DO YOU SEE AT THE OFFICE?
turn encompasses all our stakeholders, particularly our
employees, our consumers, the communities where
WHAT DO YOU SEE AT THE PL ANT ?
we do business, and our business partners.

WHAT HAPPENS WHEN YOU SPEAK UP?

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Respecting Human Rights

No Child Labor PRIORITY INDUSTRY PRINCIPLES Non-Discrimination
The ILO states that “Child Labor is often defined We are deeply committed to an inclusive culture and
as work that deprives children of their childhood, I. Every worker should do not discriminate against individuals on the basis
their potential and their dignity, and that is harmful have freedom of movement. of race, color, gender, age, national origin, religion,
to physical and mental development. It refers to sexual orientation, gender identity and expression,
The ability of workers to move freely
work that: is mentally, physically, socially or morally marital status, citizenship, disability, veteran status,
should not be restricted by their
dangerous and harmful to children; and interferes HIV/AIDS status or any other legally protected factor.
employer through abuse, threats and
with their schooling by: depriving them of the P&G supports the UN Global LGBTI Standards for
practices such as retention of passports
opportunity to attend school; obliging them to leave Business. In November 2018, P&G participated in a
and valuable possessions.
school prematurely; or requiring them to attempt to panel session at the 2018 UN Forum on Business and
combine school attendance with excessively long Human Rights on how to create accountability and
and heavy work.” We do not permit the exploitation build trust on corporate engagement on rights of
II. No worker should
of children, and will not use child labor in our end- LGBT+ people.
pay for a job.
to-end value chain.
Fees and costs associated with
Freedom of Association and
recruitment and employment should be
No Forced Labor Collective Bargaining
paid by the employer, not the employee.
We support the Consumer Goods Forum Priority We respect our employees’ right to choose to join
Industry Principles, which state: “Forced labor is an or not to join a trade union or to have recognized
unacceptable human rights violation that can take employee representation in accordance with local
multiple forms, and must be addressed. While certain III. No worker should be law. Where employees are represented by a legally
employment and recruitment practices may not recognized union or employee representative, we are
indebted or coerced to work.
initially appear problematic, in aggregate or combined committed to establishing a constructive dialogue
with other forms of leverage, they can result in forced Workers should work freely, aware of the regarding the interests of both the employees and
labor, particularly among vulnerable workers. We terms and conditions of their work in the business. The Company will negotiate a labor
will take active measures to apply these Principles advance, and paid regularly as agreed. agreement in good faith with such representatives in
across our global value chains and own operations, to accordance with local law. Whether the facility is union
cases where such practices may lead to forced labor. or non-union, we strive to create a high-performing
We will seek to apply these Principles to all workers work force — where employees are highly engaged,
PRIORIT Y INDUSTRY PRINCIPLES
regardless of their employment status, location, multi-skilled and process owners.
contractual arrangements or role. We do this as part
of our collective journey to advance the human rights
of workers and positively shape global labor markets.”
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Doing the Right Thing

with Our Employees
We bring our values to life as we focus on Our “Do the Right Thing” training series enables We recruit, hire and retain
continuous learning and support for our employees. the best talent from around
improving consumers’ lives now and for
The all-employee general training session is derived from the world, reflecting the
generations to come. We recruit, hire and
our WBCM principles: Respect, Integrity and Stewardship
diversity of the markets and
retain the best talent from around the and other ethics and compliance topics related to the
consumers we serve.
world, reflecting the diversity of the markets given theme. In addition, we deploy breakout training
and consumers we serve. Developing and sessions based on organizational needs. In 2018,
the general training session was: “Doing the Right
retaining a diverse workforce provides us
Thing — Respect at P&G,” and the breakout training
with a sustained competitive advantage. We
session, “PVP Illustrated — Our Culture of Integrity” was
recognize that a diverse mix of backgrounds, focused on how to apply our PVPs as a practical guide
skills and experiences drives new ideas, in order to maintain integrity in challenging situations.
products and services. This maximizes our We also have a library of engaging, custom-built
ability to achieve our goals together. training courses, which are available to all employees
as a resource and are further assigned based on role
and location to maximize relevance and impact. These
Confidence and Trust
address conflicts of interest, stopping retaliation,
We strive to promote a work environment of confidence opposing bribery and other areas. In 2017, we partnered
and trust. Our Worldwide Business Conduct Manual with a renowned behavioral scientist and an award-
(WBCM) and Employee Rights Policy provides winning documentary filmmaker to create a series of
employees with clear guidance on specific situations short films that spotlight clinical research on integrity
they may face and directs them where to go when and feature P&G leaders and employees reflecting on
they have questions or concerns. We are a recognized “doing the right thing.” This miniseries of five episodes
leader in providing a safe, healthy, secure and productive has been hailed for its cinematic style, the genuine
work environment. We are committed to maintaining and unscripted participation by executive leadership,
a workplace that is free of violence, harassment, and its candid discussion of human vulnerability to
intimidation or other unsafe or disruptive behaviors the challenges, pressures and unseen psychological
or conditions due to threats inside or outside of our factors for which we all must be vigilant. Powerful,
facilities. Each employee has a personal responsibility authentic documentary footage of P&G executives and
to their fellow employees and to the Company to follow employees from the series were leveraged in creating
all Company safety and security procedures, as well as that PVP Illustrated training.
applicable laws and regulations.
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Doing the Right Thing

with Our Employees
Celebrating Our Do the Right
Thing Culture
Every year, we celebrate our shared Purpose, Values
and Principles (PVP) foundation with the “Do the Right
Thing Celebration.” Our locations around the world
create their own employee engagement events tied to
a global theme derived from our Worldwide Business
Conduct Manual (WBCM) principles of Respect,
Integrity and Stewardship. The 2018 celebration
theme was “Winning with Respect.” Events feature
activities and contests to engage employees and
raise awareness, leadership townhall discussions
and inspiring videos from employees making a
difference. Sites are recognized for the outstanding
results in the areas of creativity, engagement and
passionate leadership. Though we set high standards
for all employees, those who personally demonstrate
commitment to ethics and compliance can also be
recognized by peers or managers with a special “PVP
Champion” designation. Since its inception in 2016,
hundreds of employees have been recognized. In
addition to these local activations, our 2018 celebration
featured a global webcast keynote address by John
Quiñones, ABC News correspondent and host of TV’s
hidden camera ethical dilemma show “What Would
You Do?” His P&G talk, “Respect Changed My Life,”
chronicled his inspiring personal journey from a poor,
non-English speaking immigrant to award-winning
journalist, highlighting the perils of implicit bias, and
providing powerful insight on how we can confront
our own biases to help ensure a more respectful
workplace, community and society.
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Doing the Right Thing

with Our Employees
Compensation and Benefits the financial security of employees. While offerings Factors (Lead with Courage, Innovate for Growth,
vary depending on each country’s market practices, Champion Productivity, Execute with Excellence
P&G supports paying employees competitive total
they include benefits like comprehensive coverage for and Bring Out Our Best). Recognition helps confirm
compensation, as benchmarked against other leading
health care, a competitive pension scheme, vacation achievements, contribute to employees feeling valued
companies. Consistent with our principle of valuing
and holiday time, and other work/family balance and encourages them to give their very best. It provides
personal contribution and mastery, we provide
benefits, including flextime, and less-than-full-time evidence that others believe in what we do and that we
employees the opportunity to develop their skills and
schedules, all subject to local requirements. are doing the right things to help us succeed.
capabilities to enhance their abilities to succeed in
their careers consistent with the needs of the business. We are also committed to recognizing and rewarding
EMPLOYEE WELLBEING
The Company is a recognized leader in employee individual and team performance that reflects behaviors

Benefits navigator
The Benefits Navigator describes the types of benefits that P&G offers to its employees around the

benefits, which have been developed to help protect consistent with our PVPs and PEAK Performance
world. Some of the benefits described in the Benefits Navigator may not be available to all employees
at all locations. P&G also may offer some benefits not described in the Benefits Navigator to employees
in some locations.

BENEFITS NAVIGATOR
• Profit Sharing • Employee-Initiated Education
Reimbursement Image describes the types of
• Pension Plans
P&G Patterned Circles FINANCIAL • Stock Purchase • Retirement Readiness – The Basics benefits that P&G offers to its
• Financial Planning employees around the world.
Some of the benefits described
in the Benefits Navigator may not
be available to all employees at
FAMILY HEALTH all locations. P&G also may offer
• Paid Parental Leave & WELFARE • Medical Plans • Health Flexible Spending
some benefits not described in the
• Health Savings Accounts Arrangement
• Adoption / Surrogacy Assistance
• Flexible Spending Account – • Dental Plan – Dental / Vision / Medical Care FSA Benefits Navigator to employees
Child / Dependent Care • Vision Plan • Disability in some locations.
• MyHealth MyRewards – Short-Term / Long-Term
• WorkLife Solutions / EAP – Optional
• Stress & Resilience • Life Insurances

• Health Fair
• Blood Donations VIBRANT TIME AWAY
LIVING FROM WORK • Bereavement Leave • Military Leave
• Paid Time Off • Personal Leave of Absence
– Personal • Family Medical Leave
– Regular Vacation Days • Volunteerism
• Perks at Work OTHER – Purchased Vacation Days
• Flexible Work Arrangements BENEFITS – Company Holidays
• Service Awards
• Legal Services
• Annual Gift
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 21

Doing the Right Thing

with Our Employees
Employee and Labor Relations
At P&G, we believe an engaged and capable workforce
is critical to the Company’s success. A key strategy to
winning in the marketplace is to create a highly-skilled,
agile and flexible workforce that delivers business
initiatives — better than our competition. We offer an
expansive array of skill-building programs that allow
employees to grow their individual skills, leading to
better business results and career advancement.
These programs help to ensure a strong and highly-
skilled labor workforce that benefits the Company
as well as the communities in which we operate.

We regularly assess employee and labor relations

through standard Company tools like our Corporate
Employee Engagement Survey and the Labor
Relations Compliance & Health Assessment Tool.
These assessments allow us to proactively identify
and address any individual or employee group
concerns that may potentially impact employee
engagement, company policies or compliance
with local laws or regulations.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 22

Doing the Right Thing

with Our Consumers
Since 1837, we’ve built a rich heritage of positively impacting consumers’ NEW INGREDIENTS, SUPERIOR EXPERIENCE

lives with brands that make each day a little better.

Tide purclean integrates plant-

Earning Your Trust Through Product ingredients is an ever-evolving area where we invest
based surfactants — rather than
Safety and Transparency many resources to develop new options and continually
petroleum-based — to achieve
consider what is possible. This is evident in several of
Nothing is more important to us than ensuring that our outstanding cleaning.
our recently launched products, which integrate new
products are safe for consumers and the environment.
ingredients for a superior consumer experience.
Providing people the information they need to make
more informed choices, while continually improving Not only are we innovating with product ingredients Herbal Essences Bio:renew offers
our product portfolio with the product performance and sourcing choices, we are also sharing more about formulas which are 90% naturally
and ingredient preferences they seek, remains a core those choices with greater ingredient transparency. derived — 90% naturally derived
focus for the company. Last year, we committed to Our brand websites and pg.com offer more information means that plant derived materials,
sharing more about our safety science and ingredient than ever before about our ingredients. mineral derived materials and
choices. We looked across all our product offerings water, all of which undergo limited
Additionally, our brand websites are offering more
and innovations to develop our Ingredient Citizenship processing, make up at least 90%
information about the safety processes we follow to
Principles, which guide how we evaluate and share of each bio:renew formula.
ensure our products are safe to use as directed.
the ingredients we choose for our products:
Safe ingredients and products never go out of style — so
• Relentlessly pursue the best and safest Pampers Pure is crafted with
we will continue innovating with ingredients to provide
ingredients from both science and nature premium cotton, soft plant-based
new solutions for life’s everyday demands. We are
• Lead by sharing the what, where and how committed to collaborating on the biggest ingredient materials and other thoughtfully
of our ingredients and materials challenges to ensure we continue to be selected ingredients to provide
a force for good and a force for growth — in all we do. outstanding wetness protection
• Collaborate to solve big ingredients and
and comfort for baby.
materials challenges
HERBAL ESSENCES

INGREDIENT CITIZENSHIP PRINCIPLES

Tampax Pure offers a 100% cotton
SUPER SAV V Y ME
core and a 90% plant-derived
Throughout our history, P&G has stood for products applicator.
of superior value and performance. This requires PAMPERS
the best and safest ingredients available — whether
sourced from science or nature. Innovation with
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 23

Doing the Right Thing

with Our Consumers
We’ve made a choice Our Voice in Advertising and Media Keeping Privacy and Security Strong
to step up and use our We’ve made a choice to step up and use our voice Protecting Personal Information
voice in advertising as in advertising as a force for good and a force for Our stakeholders — whether consumers, employees,
a force for good and growth — by taking a stand on equality. We recognize shareholders or vendors — trust that P&G will ensure
that P&G and our leadership brands can make a
a force for growth. meaningful impact with our wide reach, as images
that appropriate privacy and information security
controls will be in place to safeguard critical business
and portrayals of people in advertising embed and personal information and it is maintained with due
memories  which can lead to bias. That’s why, as the confidentiality, appropriate integrity and are available
world’s largest advertiser, we’ve committed to use when needed. Our Global Consumer Privacy Policy
our voice to shed a light on bias and promote equality. says that we respect personal information and take
steps to protect it from loss, misuse or alteration and
DIVERSIT Y & INCLUSION: USING OUR VOICE where appropriate, these steps can include technical
measures like firewalls, intrusion detection and
GENDER EQUALIT Y: USING OUR VOICE prevention systems, unique and complex passwords
and encryption. We also use organizational and physical
measures such as training staff on data processing
obligations, identification of data incidents and risks,
restricting staff access to personal information, and
ensuring physical security, including appropriately
securing documents when not being used. We are also
committed to having an information security program
that provides appropriate levels of protection for the
types of data we hold.

GLOBAL CONSUMER PRIVACY POLICY

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 24

Doing the Right Thing

with Our Supply Chain
P&G cannot deliver the products to our To help with the broad conversation, our key partners

consumers without collaboration from our are providing information and data on all five We are proud to be
Citizenship areas via our annual Supplier Citizenship
supply chain partners and we are making a leader in supply
Survey, and participation in this grows every year. We
intentional choices to leverage the footprint had approximately 250 suppliers share their data and chain responsibility.
of our suppliers, buyers, and manufacturing programs with P&G in 2018. Through this important
sites to be a driver for good. From transparent engagement we were proud to learn that 80% of
our respondents have “Defined and articulated their
sourcing practices that aid consumer
purpose, principles and values” and 84% have “Publicly
decision-making to growing shareholder
committed to respecting human rights.” Regarding
value through innovation-driving programs Sustainability, 78% of our suppliers “Track and report
like global supplier diversity, P&G is proud GHG emissions from manufacturing” and the same
to be a leader in supply chain responsibility. percentage of respondents “Have zero manufacturing
waste to landfill sites.” To help suppliers improve
And for the last three years, we have been
metrics year over year, our Supplier Citizenship team
enrolling our supply chain partners in our
launched Supplier Summits that allow P&G’s experts
Citizenship work via three strategic pillars: to share our learning journey in various areas directly
Supplier Diversity, Responsible Sourcing with our suppliers. The first summit focused on
and Sustainable Innovation. Diversity & Inclusion and over 300 people joined our
executive leaders and human resources professionals
at P&G’s headquarters to hear about the programs and
processes used within this Company. The intent of the
summits is to inspire and catalyze change, creating
ripple effects to achieve our Citizenship targets globally.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 25

Doing the Right Thing

with Our Supply Chain
Responsible Sourcing We have clear owners and action plans to proactively
remediate issues with labor standards, health and
Our vision is to be the company with the most
safety concerns, environmental issues and business
responsible, ethical and transparent supply chain,
ethics. We are in our third year of conducting social
which positively impacts the world’s greatest
audits at our supplier’s facilities, focused on suppliers
challenges. We refreshed our salient issues mapping
in Asia, South America and Europe. In these and
and are in the process of summarizing the results and
other efforts, we build a robust system of business
will be sharing on pgsupplier.com. This site houses all
partners that is fully integrated and synchronized
of our guidelines, expectations and policies that we ask
with our business and values.
our supply partners to understand and align to. Just
as we take pride in our Purpose, Values and Principles,
and employees are required to review our Worldwide EXTERNAL BUSINESS
PARTNER GUIDELINES
Business Conduct Manual every year, we extend these
expectations to our external business partners through
our External Business Partner Guidelines. Working
with likeminded suppliers is important as we will not
knowingly condone or contribute to adverse human
rights impacts caused by the actions of our business
partners. When we become aware of an adverse impact,
we engage to be part of the solution to address the
issue or dilemma, including seeking to prevent or
mitigate the adverse impact. The risk-based approach
we employ leans on a network of strong buyers and
supportive leadership to continually assess and improve
the risk profile of our supply chains.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 26

Doing the Right Thing

with Our Supply Chain
Supplier Diversity • Our strong supplier diversity program delivers value
to our key retail customers.
When our supplier ecosystem reflects the diversity
of our consumers, our business grows and the • Building economic equality in our supply chain leads
communities in which we live and operate thrive. P&G’s to increased loyalty and purchase power with the
Supplier Diversity program in the United States aims to consumers we strive to serve.
spend with businesses owned by minorities, women,
We are proud to have the hard work of our organization
LGBT+, disabled people and U.S. Veterans. For the
recognized externally this fiscal year by awarding P&G:
last twelve years, we have spent more than $2 billion
annually with diverse-owned businesses in the U.S. • America’s Top Corporations for Women’s Business
And now we are excited to expand globally. We made Enterprises, Women’s Business Enterprise National
a public commitment at the Global Citizen Festival in Council (WBENC)
2017 to spend at least $100 million with woman-owned
• Corporation of the Year, Ohio Minority Supplier
businesses outside the U.S., and we are thrilled to
Development Council (OMSDC)
have surpassed this target ahead of schedule. Supplier
diversity is a competitive advantage for us and we are
MORE DIVERSIT Y & INCLUSION INITIATIVES
committed to drive economic empowerment across
our end-to-end supply chain. In addition to our focus
on spending with diverse-owned suppliers, we are also Sustainable Innovation
playing a leadership role to increase the number of
One way we will reduce our environmental footprint
women in the creative pipeline via our Gender Equality
is through external partnerships. We are collaborating
work. This also connects with workforce Diversity &
with a team of key suppliers to solve our supply chain’s
Inclusion priorities employed within P&G and shared We are developing unique plans to
most challenging problems, driving innovation that
with our suppliers for reapplication. optimize our supply chains that drive
is sustainable for both the business and the planet.
Supplier inclusion in our Citizenship work is a clear We are developing unique plans to optimize our improved circularity in water,
business imperative because: supply chains that drive improved circularity in water, waste and climate.
waste and climate. This is linked to our Ambition
• Diverse teams are more innovative than
2030 strategy that aims to enable and inspire positive
homogeneous teams.
impact on the environment and the world around us.
• Suppliers with diverse workforces outperform
non-diverse suppliers in our formal Supplier AMBITION 2030
Performance Development Process surveys.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 27

Speaking Up
Our employees hold themselves and one
another accountable for operating with trust
and integrity, and for stepping up as leaders
and owners of the business. We are committed
to creating a work environment that fosters
open communication and supports employees
We are committed to creating
in reporting potential violations of Company a work environment that
policies or the law. Employees and individuals fosters open communication
in our operations or extended supply chain can and supports employees in
report violations at the Worldwide Business reporting potential violations.
Conduct Helpline, which is staffed by an
independent third party 24 hours a day, seven
days a week and includes, where permitted
by local law, an anonymous way to report
concerns. We are committed to reviewing all
allegations of wrongdoing with trained teams
who ensure thorough, impartial, and fact-based
investigations. Proper investigation is essential
to promoting a culture of integrity, reducing the
likelihood of incidents occurring and increasing
willingness to proactively raise concerns. It is an
important part of our commitment to prevent
and detect wrongdoing. Retaliation for raising
concerns in good faith is inconsistent with our
Values of Integrity and Trust and simply will not
be tolerated.

WORLDWIDE BUSINESS CONDUCT HELPLINE

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 28

Stakeholder Engagement
We acknowledge that improving transparency, respecting human and labor rights and
sourcing responsibly is an enormous challenge, and progress will be made through a
journey of collaboration and engagement with our stakeholders. Thus, we seek meaningful
collaboration and engagement with our stakeholders as we work to be a good corporate
neighbor and to improve lives in the communities where we live and work.

Employees Investors
Every year, we survey all employees globally — from We value our relationships with all of our shareholders.
plant technicians to our office population — via the Engagement with shareholders builds mutual
P&G Survey. Almost 80% of employees make their understanding and a basis for progress, and the
opinions count by responding to the survey, and their input we receive from them significantly impacts
feedback is extremely valuable in assessing what we and informs our corporate governance practices.
do well as a Company and where we can improve, and Senior management, our investor relations team,
we develop and execute actions plans in response. and subject matter experts from the Company
QUOTES FROM THE EMPLOYEE SURVEY When we compare our results against our external maintain a year‐round dialogue with investors to
benchmarking group, we find P&G scoring higher than gain their perspectives on current issues and address
“PVPs are the thing that sets P&G the average of our peer group on the majority of our any questions or concerns, and we make our board
benchmarking questions — showing that we remain members available for engagement with shareholders
above other companies. I can trust
an Employer of Choice versus competition. Every year, when appropriate. The Company’s top 100 institutional
that P&G and its employees will the P&G Survey proves how ingrained our PVPs are in shareholders collectively own nearly 50% of the
always do the right thing.” the organization. Continuing to uphold and safeguard Company’s outstanding shares of common stock,
our PVPs consistently is the top response to “What and we generally focus our proactive shareholder
should not change about P&G?” outreach efforts on these shareholders. We conduct
“Our PVPs are vitally important;
meetings with institutional shareholders in person,
it’s what makes me proud to work via telephone calls, and one‐on‐one at conferences
for this Company.” throughout the year. We also routinely respond to
individual shareholders and other stakeholders who

“Our PVPs give us an edge to provide feedback about our business.

stand proud in the community

and industry.”
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 29

Stakeholder Engagement
Consumers Authorities: Local — Regional — Global External Business Partners
We are committed to providing products and services P&G is focused on meeting consumer needs in the We work closely with our external business partners
that can help improve the lives of our consumers countries where we do business, while creating to ensure that our products are sourced responsibly.
all over the world. In developing and marketing our value for our shareholders and continuing to be a P&G’s Sustainability Guidelines for External Business
products, we adopt a “Consumer Is Boss” approach to good corporate citizen. Guided by our PVPs, P&G Partners set our expectations with our supply base
ensure that we delight consumers by launching new appropriately engages in the political process to regarding Social and Environmental Responsibility.
products and product improvements that genuinely ensure that the interests of our employees, consumers We actively seek business relationships with partners
meet their needs. We actively encourage consumers and shareholders are fairly represented at all levels that share these values, and that promote high
to contact us because we want to hear about our of government around the world. We are committed standards within their own supply chains.
consumers’ experiences with our products. We feel to being transparent about our political involvement
very privileged that consumers care enough about globally, and our policies and procedures on EXTERNAL BUSINESS PARTNER GUIDELINES
our products to contact us. appropriate contact with government officials
prohibit bribery and any kind of improper influence.
Non-Governmental Organizations
CONTACT US
Our approach to taxes is also based on our PVPs. (NGOs): Local — Regional — Global
Consistent with the law and international norms, we
We frequently enter into dialogue with NGOs to
Communities believe tax should follow business substance and that
understand their concerns and cares. NGOs and our
profits are generated where key business activities
Each P&G production facility has site-specific engagement with an NGO can vary by area of interest
take place. We are committed to the highest level of
activities to build appropriate and constructive (e.g., environmental, consumer, human rights) and
tax compliance. We observe and adhere to the tax law,
relationships with industry associations, residential by geographic links (from local to global).
the underlying tax policy intent, and the disclosure
and business neighbors, action groups, thought
and reporting requirements.
leaders, and news media. Depending on the cultures
Principal Industry and Business
and interests of individual communities, this can
range from regular official meetings, during which OUR POLITICAL INVOLVEMENT Associations
new information is shared or questions are answered, We hold membership in many industry and business
to more informal meetings. TA X PRINCIPLES associations whose activities are related to the
Company’s. These associations provide a forum for
COMMUNIT Y IMPACT us to promote and defend our interests in the broader
industry context while providing a lawful platform for
We appropriately engage in the joint research, issue monitoring and advocacy, and
political process to ensure that sharing of best practices. Participation in business
the interests of our employees, associations is controlled by Company policy to ensure
consumers and shareholders are such industry activities have the right governance
fairly represented at all levels of and oversight.
government around the world.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 30

Community Impact
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 31

As a Company committed to being a force for good and a force

for growth, we believe we have a responsibility to give back
to the communities where we live and work. Providing support
to communities around the world is one of our Citizenship priorities
and rooted in who we are. Our innovative technology in the P&G
Purifier of Water packets can transform lives. Our brands are well
positioned to help people in times of disaster. And each region
has unique programs to impact lives at a local level. We can make
a tremendous positive difference in the lives of so many, and we
embrace the opportunity to make the world a better place.

VIEW HIGHLIGHTS VIEW MORE STORIES

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 32

HIGHLIGHT

Transforming Lives Through

the Power of Clean Water
This year marked a major milestone for our signature
Children’s Safe Drinking Water Program. In partnership
with more than 150 organizations around the world,
we achieved our goal of providing 15 billion liters of
clean drinking water. We are now accelerating our
efforts to help provide clean drinking water to even
more people by delivering 25 billion liters worldwide by
2025. The program uses a powdered water purification
technology, invented by a P&G laundry scientist, that
has been transforming communities by improving
health, enabling education and increasing economic
opportunities for more than 15 years. With just one
P&G Purifier of Water packet, a bucket, a stick and
a clean cloth, a family can turn 10 liters of dirty,
potentially deadly water into clean, drinkable water
in only 30 minutes.

We pledge to deliver

25 billion
liters of clean drinking water
worldwide by 2025.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 33

HIGHLIGHT

There During Times of Need

In times of disaster, having a clean shirt to wear or
being able to brush your teeth, wash your hair or put
on deodorant can help restore a sense of normalcy.
Providing these everyday essentials is why it is
important to be there in times of disaster. This year,
we provided disaster relief to those impacted by more
than 25 global disasters, including the massive wildfires
in California and hurricanes Florence and Michael that
devastated parts of the U.S. When the worst flooding in
a century hit the south Indian state of Kerala, through
our partnership with NGOs such as Americares and
World Vision, we reached more than 50,000 people
through the distribution of health and hygiene
products. We also provided enough P&G Purifier of
Water packets to provide 15 million liters of clean water.
In Indonesia, we provided products and monetary
recovery support after the deadly earthquake in
Lombok and the earthquake and tsunami in Sulawesi.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 34

HIGHLIGHT

Providing Help in Turkey

For four years, we have been working with the
Turkish Red Crescent to provide hygiene products
to Syrian refugees living in camps in Turkey. We are
also providing necessities to young students and
others in Turkey who cannot afford them. Through
our partnership with the Red Crescent, we are able
to identify these groups and have donated more
than 1.7 million products from our Fabric and Home
Care, Grooming, Health Care and Baby and Feminine
Care categories in the last four years. Our Ariel team
is also making a difference through a program that
collects clothes at Migros stores, cleans them and
donates them to children in need. Since 2013, we
have reached tens of thousands of children through
this program.

Over the last four

years, we have donated

1.7 million
products to those
in need in Turkey.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 35

HIGHLIGHT

P&G Hope School Becomes

the Experimental Field for
Advanced Education
2019 marks the 30th anniversary of Project Hope in
China. We have helped build and renovate more than
200 Hope Schools in China and have now shifted
the focus of this program to emotional wellbeing,
leveraging the power of art to help children in rural
areas. We have secured a three-year partnership with
the China National Centre of Performing Arts (NCPA).
Following a successful first year, a new original
Hope School Children’s Drama Show, “A Little Wish,”
premiered at NCPA. This and the previous drama,
“Spring Lily,” were created based on true stories of
P&G Hope School students. Meanwhile, teachers
and students completed a three-phase Drama
in Education training and performed a musical
open class called “Chinese Sights and Sounds”
in Beijing. This training enables children to learn
abstract knowledge through interesting interactions
and role-play. By turning education from passive
learning to active learning, P&G Hope Schools are
advancing education through creative, experimental
playgrounds.

We are also working with our customer RT-Mart

to enhance P&G Hope Schools’ hygiene facilities
through a “buy one P&G product donate one RMB”
campaign. This initiative successfully achieved its
one million RMB target.

In addition, for years our employees have been

teaching students about handwashing, oral care,
puberty education, and self defense.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 36

HIGHLIGHT

Vicks Touch of Care

Australia
To address the issue of homelessness in Australia,
Vicks partnered with Mission Australia, one of
Australia’s largest not-for-profit community service
organizations, for its new ‘Touch of Care’ campaign.
Through a powerful video, Vicks tells the real-life
story of a young woman who fled her home to escape
domestic violence, leading her to experience periods
of homelessness as a high school student. The care
she received from a teacher helped her to turn her
life around and inspired her to dedicate her life to
caring for others. Today she is a mom and a proud
case manager with Mission Australia — connecting
with the Vicks brand’s purpose to touch lives and
provide care for millions of families around the world.

TOUCH OF CARE
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 37

Community Impact
Message from Marc Pritchard Education

The P&G Children’s Safe Skills Training

Drinking Water Program
Product Donation
Disaster Relief
Employee Contributions/Volunteering
Habitat for Humanity
Employee Volunteering — Cleanups
Brand Programs — Baby Care
Awards
Brand  Programs— Fabric Care
Employee Wellbeing
Brand Programs — Health and Hygiene
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 38

“We use our brands to do good every day

and are uniquely positioned to help those in
Message from our communities. Being a good corporate

Marc Pritchard
citizen is core to who we are as a Company,
and our founders made giving back a
priority and a bedrock principle in how we
Chief Brand Officer do business.

For years, we’ve been ensuring the

communities where we operate remain
strong by helping those we serve — and
hope to serve — to thrive. This is both good
for the world and for our business.

We are leveraging our brands and our

partnerships to give back. Our brands
touch the lives of the five billion people we
serve every day, and in times of disaster,
our brands can bring a sense of normalcy
and hope to those in need. Our ability to
give back to our communities is greatly
enhanced by the partnerships we’ve
established, extending our reach and our
capability. We are proud to share with you
just a few of the stories that show how
our brands and our people are making
meaningful differences in communities
around the world.”
 INTRODUCTION
INTRODUCTION ETHICS
ETHICS & CORPORATE
& CORPORATE RESPONSIBILITY
RESPONSIBILITY COMMUNITY
COMMUNITYIMPACT
IMPACT DIVERSITY&&INCLUSION
DIVERSITY INCLUSION GENDER EQUALITY
GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY
ENVIRONMENTAL SUSTAINABILITY 39

The P&G Children’s Safe Drinking

Water Program (CSDW)
Celebrating 15 Billion Liters
World Water Day 2019 marked a major milestone for
the P&G Children’s Safe Drinking Water Program — 
the achievement of its 2020 goal of delivering 15 billion Since the CSDW Program launched in 2004,
liters of clean drinking water. We are now accelerating we have worked closely with a network of
our efforts to help provide clean drinking water to even
more than 150 partners to deliver our 2020
more people by delivering 25 billion liters — more than
goal a year early by delivering 15 billion liters
100 billion glasses of water — worldwide by 2025.
of clean water to those in need.
Since the program launched in 2004, we have worked
closely with a network of more than 150 partners to
raise awareness of the global water crisis and provide
water to families in more than 90 countries through a
simple purification process invented by a P&G laundry
scientist. With just one packet, a bucket, a stick and a
clean cloth, 10 liters of dirty, potentially deadly, water
can be turned into clean, drinkable water in only
30 minutes.

According to the World Health Organization (WHO),

nearly 844 million people globally do not have access
to clean drinking water. UNICEF estimates that
women and children spend 40 billion hours each
year collecting and managing water that is often
contaminated. The United Nations has prioritized
the need to address this through UN Sustainable
Development Goal #6 which aims to ensure clean
water and proper sanitation for all by 2030.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 40

CSDW World Water Day

and ACTIVATE
World Water Day 2019 CARE International Kenya: CARE will celebrate 15
years of partnership with P&G by expanding the
To date, P&G’s efforts to provide clean water are
transforming communities by improving health,
CSDW Program in Kenya to reach more than 100,000 CELEBRATING
enabling education and increasing economic
people through schools and clinics, while continuing 15 BILLION
opportunities.
the support of emergency response and hygiene
LITERS OF CLEAN
education efforts helping 300,000 people in Ethiopia.
DRINKING WATER
To help promote awareness of the issue, we partnered
with National Geographic during World Water Day to NATIONAL GEOGRAPHIC
highlight our five “Water Champions.” WATER CHAMPIONS

Our Water Champions represent four of our largest

partners and include:
ACTIVATE
World Vision: World Vision is building on the We also partnered with National Geographic and
foundation of two billion liters of water already Global Citizen on the ACTIVATE series that brings
provided together, and they will use P&G packets as
“We are proud to have reached this
awareness to some of the world’s most pressing issues
a bridge solution and in emergencies for more than like plastic, gender inequality and the lack of water 15-billion-liter milestone and inspired
one million people in more than ten countries in
Africa and Asia.
and sanitation for so many.
by the opportunity to make an even
The premiere episode of the ACTIVATE series aired in greater impact through our new
Save the Children (STC): STC marked their 100th September in the U.S., with the clean water episode
anniversary in 2019 and will deliver 100 million liters of airing on October 10. We worked with National goal. This life-changing technology
clean water to families impacted by natural disasters Geographic and Global Citizen to produce two short has helped many families over the
and emergency situations in Ethiopia and Kenya. videos that demonstrate the importance of clean
water. View the two-minute character video and the
past 15 years, and we’re eager to help
Walmart International: Walmart International
is supporting the program to provide 100 million one-minute video about the program below. even more in the years to come.”
liters of clean water through the in-store
1 purchase = 1 liter campaign in 2019.
DAVID TAYLOR
Chairman of the Board, President
CSDW CHARACTER VIDEO and Chief Executive Officer

CSDW PROGRAM VIDEO

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 41

CSDW Country Highlights

Providing Clean Water in South Africa Celebrating World Water Day in Martin
For the third year in a row, we partnered with Walmart Garcia Island
in South Africa to raise awareness of the global water On March 22nd in Argentina, we celebrated World
crisis and to help provide clean water to those in need. Water Day in a special location: Martin Garcia Island
For every P&G product sold during the promotional National Historical Heritage and Nature Reserve where
period, we donated one day’s clean drinking water, the community will benefit from the P&G Children’s
totaling nearly 1.5 million days of clean water. P&G’s Safe Drinking Water Program.
partner for Children’s Safe Drinking Water in Southern
Different key stakeholders, such as top management
Africa is the Gift of the Givers Foundation, the largest
and commercial team of Walmart, key government
disaster relief organization of African origin on the
officials, NGOs, media, influencers and employees
continent. When tropical cyclone Idai wreaked havoc
visited the iconic island to celebrate this important day.
across Mozambique and Zimbabwe in early 2019, Gift
All people traveled more than two hours to get to the
of the Givers quickly mobilized and were able to bring
island, which due to various problems with the tide of
clean water and other essentials to those in need.
the river, cannot access clean drinking water.
Gift of the Givers also distributed the P&G Purifier of
Water to communities in Southern Africa where there Thanks to the CSDW Program, many people from the
is no access to clean water sources. island will benefit.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 42

CSDW Country Highlights

Engaging the Community to Transform Improving Health and Hygiene as well as sanitation facilities. It is also very important
Lives in Brazil in Pakistan to create awareness about conservation of water,
sanitation and good health and hygiene practices at
Rodrigo Faro, Children Safe Drinking Water We announced commitments for our Paak Saaf
the grass-root levels. P&G deserves to be commended
ambassador, announced the first digital campaign Pakistan initiative over the next three years. The
for making continued efforts to help improve health
to raise awareness of the water issue in Brazil by initiative is designed to provide 50 million liters of
and hygiene of Pakistani communities. The reach
demonstrating how the P&G Purifier of Water clean drinking water through the P&G Children’s
and impact of its programs to date and P&G’s
packets work and asked consumers to do their part. Safe Drinking Water Program, helping an estimated
continued commitment towards this cause will
Users participated in the campaign by visiting 250,000 people. It also creates cleanliness and
continue to make a meaningful difference in the
www.doeaguapura.com.br and clicking on the hand-washing awareness for five million children
lives of the Pakistani people.”
donation button. After a quick registration form, via the Safeguard School Education Program.
they donated a day of clean drinking water to families P&G was joined by its community partner HOPE,
in riverside communities in Amazonas, Minas Gerais “The reach and impact of its represented by Chairperson Dr. Mubina Agboatwalla,
and southernmost communities from Bahia. “In Brazil, for the third consecutive World Water Day, to raise
programs to date and P&G’s
we have more than 35 million people without access to awareness about the clean drinking water crisis and
treated water. It is a very serious problem that affects continued commitment toward help transform lives through the CSDW Program.
mainly the children. Our purpose has always been to this cause will continue to make a According to Water Aid, in Pakistan around 22 million
improve people’s lives, and this includes acting directly
on issues essential to their day-to-day life. That is why meaningful difference in the lives people do not have access to clean water, and 19,500
children under five years of age die every year as a
we want to invite consumers and all Brazilians to join of the Pakistani people.” result of drinking dirty water and having no access
us in this initiative that will transform lives. This is the
to sanitation.
special way we have chosen to celebrate our 30-year
anniversary,” said Juliana Azevedo, P&G Brazil DR. ARIF ALVI Through CSDW, we have made available more than
President. The campaign was able to raise 567,000 President of Pakistan 875 million liters of clean drinking water to Pakistani
days of clean drinking water. communities. This is enough to provide millions of
The President of Pakistan, Dr. Arif Alvi, highlighted the people with clean drinking water for three months.
importance of clean drinking water and sanitation as
key priority areas of the Prime Minister’s Clean Green
We have made more than
Pakistan Movement. He also emphasized the need
for creating awareness about this at the grassroots
level commenting, “Ensuring the health of our people
875 million
requires that we invest in adequate infrastructure to liters of clean water available
increase access to safe and affordable drinking water, in Pakistani communities.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 43

CSDW Country Highlights

Inspiring Children to Make a Difference Posters and videos presented the process clearly and Partnering for Clean Water in Vietnam
correctly, and all the art pieces crafted by the children
As part of the CSDW Program in Peru, United Way We introduced the P&G Children’s Safe Drinking Water
with the empty packets overflowed with creativity and
launched a contest in schools benefitted by the Program in Vietnam in 2016 with the partnership of
imagination. A group of students who worked together
program in Lurin (Lima). Children were invited to the Red Cross Vietnam. In 2018, we helped thousands
for the contest presented a TV made out of P&G Purifier
participate in a three-step contest that included: of households — those hit by severe typhoons and
of Water packets and shared their story behind the
floods in An Giang, Dong Thap, Nghe An, Ha Tinh, and
1. Presenting a poster with the correct water work: they got inspired from watching P&G brand
Thanh Hoa.
purification process, commercials on TV. They showed the purifier process
step-by-step by channel zapping on their handmade In 2018, we marked the first-ever partnership between
2. P
 roducing a video explaining the water purification
TV indicating they always saw P&G on TV. This team P&G Vietnam and the biggest retailer in Vietnam-
process step by step, and
also manufactured purses, wallets and boxes, Saigon CO.OP. With each product sold, P&G
3. C
 rafting something with the empty P&G Purifier inspiring the rest of the class to work with their contributed one day of clean drinking water. Through
of Water packets. own empty packets. the partnership, this meaningful program’s message
has been spread widely across Vietnam, and clean
drinking water has reached more people in need.
Coming Together To Support
Clean Water
Engaging the Community in Toronto
To support the Children’s Safe Drinking Water Program,
employees in Germany, Austria and Switzerland To kickoff the Walmart in-store initiative where buying
implemented a 16-week donation campaign. They set one P&G product results in the donation of a liter of
an ambitious goal of collecting donations equating to clean water through the P&G Children’s Safe Drinking
five million liters of clean drinking water. Employees Water Program, students from a local Toronto high
donated via canteen units, in game show-like raffles school participated in packing 2,000 hygiene kits that
and in team challenges to raise contributions for included P&G Purifier of Water packets and hygiene
the program. The highlight was the distribution of items donated by P&G. Once assembled, the kits were
hundreds of thermal bottles in Schwalbach, Germany, delivered by GlobalMedic, a local disaster relief
enabling us to overdeliver on our target. organization, to families affected by the current crisis
in Somalia.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 44

Disaster Relief
Globally, P&G directly responded to more Kerala Floods and Cyclone Fani Comforts of Home After
than 25 disasters in FY18/ 19. This included Through our partnership with NGOs, such as Devastating Destruction
flooding and an earthquake in Peru, Americares and World Vision, we supported As a proud sponsor of the 2018 PyeongChang
historic flooding in Kerala and cyclone approximately 50,000 families when the state of Kerala Olympics, we felt obligated to help after a massive
in India experienced one of the most devastating wildfire hit the east coast of South Korea, leaving
Fani in India, cyclone Idai in Mozambique,
floods. We donated health and hygiene kits made thousands in despair. Considered one of the deadliest
Malawi and Zimbabwe, the earthquake of P&G products and distributed P&G Purifier of wildfires a decade, it burned more than 1,757 hectare
in Lombok, the earthquake/tsunami in Water delivering more than 15 million liters of clean of mountains and more than 1,000 people lost their
Sulawesi, Indonesia, and flooding in China. drinking water. Our employees also made monetary homes. To bring the comforts of home to those
We work with a global network of disaster contributions to set up health camps across the state. impacted, we delivered Pantene shampoo and
In 2019, as a part of the relief operations in the conditioner, Oral-B toothbrushes, and Gillette
relief organizations including the American
aftermath of cyclone Fani in Odisha, we supported razors to shelters for those in need.
Red Cross, Americares, Direct Relief, Global more than 10,000 families with health and hygiene
Medic, International Medical Corps, Matthew kits comprised of our products.
25: Ministries, Save the Children, and World
Vision, and we support their efforts when
responding to international disasters. Often
these organizations are some of the first
to send response teams to begin assisting
immediately with recovery efforts. Last year,
we provided more than 20 emergency relief
grants to enable the provision of lifesaving
care services and distribution of products
25+
and other critical supplies, including the
P&G Purifier of Water packets to provide
P&G responded to
clean drinking water.
more than 25 disasters
in FY18/19.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 45

Disaster Relief
Earthquake in Lombok that simple acts of being able to wash your hair, apply who supported local government’s organizing spaces
deodorant or slip on a clean shirt can have an uplifting for children, preparation for school to reopen after
As a result of the 6.4-magnitude earthquake in
effect on a person’s day. Check out the ACTIVATE videos summer vacation, material support for afterschool
Lombok, more than half of the homes in that
showing the impact of this work: facilities, and more. In May 2019, the Minister of
community were destroyed or severely damaged.
Economy, Trade and Industry (METI) provided a
We provided emergency grant support, which
TIDE LOADS OF HOPE Certificate of Appreciation to P&G Japan recognizing
supports the work of our NGO partners, with a focus on
our contribution.
child protection, water, sanitation and hygiene (WASH)
and education in emergencies. We also partnered with VISITING ROCKPORT
the Ministry of Health to provide Pampers, Pantene
and Oral B products to support displaced children P&G distributed nearly
and families in the most affected communities.
Our employees assisted by collecting essential items
We also introduced a new product, Zevo, an insect
prevention system that uses friendly ingredients, that 6,000
to support business partner employees and their is new to our disaster relief efforts and included in our personal care kits in the U.S.
families who were impacted by the earthquake. distribution program. Learn more about that story:

Hurricanes Florence and Michael ZEVO AND DISASTER RELIEF

and the California Wildfires

We know that after a natural disaster, our brands can Floods and Landslides in Japan
play an important role in helping provide the comforts
Record-breaking torrential rains across western Japan
of home and bring a sense of normalcy to those in
in early July 2018 created widespread flooding and
need. This year in the U.S., we responded to disasters
landslides that killed more than 200 people. The disaster
across the country including hurricanes Florence and
was said to be the worst of its kind in the country in
Michael in the southeast, the California wildfires and
the past 36 years, as more than 800,000 households
the Dayton, Ohio, area tornados. In partnership with
were affected. In addition to damage to homes and
Mathew 25: Ministries, the P&G mobile relief program
infrastructure, hundreds of thousands of families were
distributed almost 6,000 P&G personal care kits and
left without electricity or clean water. Communities
tens of thousands of products from brands including,
that grappled with the flooding were also affected
Always, Bounty, Charmin, Dawn, Mr. Clean and Pampers.
by scorching summer temperatures near 90 degrees.
The Tide Loads of Hope program washed, dried and
P&G Japan immediately worked with several key
folded more than 6,300 loads of laundry and distributed
stakeholders to support people in need in the affected
almost 10,000 Tide Pods. We’re thankful to be able to
area. We donated products such as Febreze, Ariel, Joy
help communities to by providing products and services
and Pantene for people at temporary shelters. We also
which can make a meaningful difference during a very
donated $75,000 to Save the Children Japan,
difficult time. We’ve heard time and time again from
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 46

Disaster Relief
Celebrating 30 Years By Supporting Helping After Disaster whose lives were disrupted by the flooding. In alliance
the Community with Soluciones Empresariales para la Pobreza (SEP)
P&G China supported more than 10,000 households
and Food Bank Peru, we helped more than a thousand
In celebration of our 30th anniversary in Indonesia, in Sichuan, Shandong and Jiangxi hit by the worst
families. The help sent to Piura, one of the most affected
employees wanted to serve the community rainstorms and flooding in the last 70 years. In
areas, assisted one of the overcrowded shelters in the
and organized the #Gemilangdi30Tahun September 2018, 13 cities in Shandong were severely
area. The lack of space for storage and the difficulty to
(#Shiningat30Years) Charity Concert. The event hit by a typhoon. In June 2019, 970,000 people in Jiang
transport tons of water bottles were mitigated through
brought together many of our stakeholders, including Xi province were hit by the heavy storm. P&G China
our Purifier of Water packets. People worked together
consumers, customers, distributors, suppliers, media, partnered with One Foundation, one of our disaster
to collect rain and river water and turn it into clean
NGO partners, members of the government, and relief NGO partners, and shipped needed products
drinking water.
P&G alumni. and Safeguard hand-washing packs to affected areas,
helping more than 10,000 families maintain healthy
Building on our efforts to provide disaster relief for
and clean post-disaster lives. Being Prepared
those impacted by the earthquakes and tsunami that
P&G Japan created a booklet of “Family Care and
struck Palu, Donggala and Lombok, the charity concert
Preparedness (BOSAI)” working with an expert local
raised $220,000 for the rehabilitation efforts to help
NGO in 2016. The booklet captured our disaster
build 100 school facilities in these disaster-struck areas.
preparedness thinking and was designed to help
The charity concert was led by our Brand Ambassador, P&G helps with relief
families with small children maintain the comforts of
Anggun C. Sasmi, who is also an international singer. efforts after natural
home when faced with disasters. Our partner NGO,
There was a strong turnout, with more than disasters in China. Olus Arts, interviewed parents who lived through
2,700 in attendance.
the great Tohoku earthquake in 2011. This manual
reflects their learnings and is available for download in
Japanese or English.

Since 2017, Kobe City has been distributing this manual

Giving a Helping Hand in Peru at all nursery schools and kindergartens within the city
Due to its geography, Peru is a vulnerable country for parents to be prepared in case of natural disasters.
for natural disasters. During the early months of the
year, the coast and some areas of the highlands face FAMILY CARE AND PREPAREDNESS
a tough season of heavy rains and mudslides due to
the El Niño phenomenon. This year was no different,
with four regions declared states of emergency and
in need immediate help. P&G Peru helped those
impacted through our brands and P&G Purifier of
Water packets, providing a sense of comfort to families
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 47

Habitat for Humanity

P&G employees around the world continued Singapore
We continued our long-term partnership with
to put their muscles and talents to good
Habitat for Humanity with multiple volunteer events
use for the benefit of families served by
for Singapore employees. This year, 150 employees
Habitat for Humanity. Our collaboration with volunteered nearly 600 hours to help make their
Habitat for Humanity International is our communities cleaner and build homes for families and
largest participation program worldwide elderly in need. In Singapore, we worked with Habitat
In partnership with Habitat for
on two home cleaning events and one litter picking
as employees helped build and renovate Humanity, P&G volunteers have
event. Employees had their first experience to build in
homes with families in need of a decent built homes in more than 20
Batam, Indonesia, gifting a young family a new home.
place to live in more than 20 locations locations around the world.
Thailand
around the world. Although P&G is not in
In Thailand, we built new houses to support single
the construction business, our employees moms and low-income families in June. The program
embrace these volunteer opportunities with Habitat for Humanity has been active since 2013.
because the brands they work on — 
Australia
Bounty, Swiffer, Tide, Ariel, Mr. Clean, and In Australia, Habitat for Humanity aims to build
more — help keep homes and homeowners strength, stability and self-reliance through shelter.
clean and comfortable. In 2018 and Five Australian employees were selected to volunteer
in a Global Village Build, helping to build an entire
2019, employees partnered with Habitat
home for a family in need. For our 2019 program, this
families to benefit nearly 2,500 people by
build took place in Nepal.
contributing thousands of hours of volunteer
Vietnam
time. Families from Chile to Indonesia to
P&G Vietnam and Habitat for Humanity Vietnam have
Canada to Kenya to the UK and countries been working together for years and have built many
in between were part of this year’s program. houses for families in Mekong Delta.
We are proud to celebrate this global
Romania
partnership! Between 2018 and 2022, Habitat for Humanity Romania
is building 12 homes for low-income families who are in
urgent need of decent and affordable homes. Twenty-
seven employees volunteered to work digging and
pouring the foundation for the first
four homes.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 48

Brand Programs — Baby Care

Supporting Parents of Premature Babies As a result, we reached more than 800 preemie
parents in addition to the donation of hundreds of
In Turkey, one out of 10 babies are born premature and
thousands of preemie diapers. Survey results show:
struggle at the start of life. Not only did Prima (Pampers
in Turkey) donate premature diapers to hospitals, we 99% of participants feeling more optimistic about
collaborated with a foundation for parents of preemies, the future
El Bebek Gül Bebek Charity, to help. According to the
99% of participants felt supported
latest research conducted by this foundation, 80%
of mothers with a premature child feel guilty about 95% of participants believe that they can handle
their baby’s situation and 25% of them don’t get any problems better
psychological support during this difficult time. The
98% of the participants feel more confident
guilt can make them detach from their babies when
they most need their mother’s support and has an 97% of the participants feel more relaxed
effect on baby’s happy and healthy development.
Together with El Bebek Gül Bebek Charity, we created
Pampers — Helping the Smallest
a new curriculum to support moms. To further raise
of the Small
awareness, we shared educational content, press
releases and partnered with celebrities and influencers Pampers has been dedicated to the happy, healthy
to spread the word. Around World Prematurity Day, we development of babies since our very first diaper more
organized a charity run as part of the Istanbul Marathon than 50 years ago and what inspired us to create a
to benefit El Bebek Gül Bebek and coordinated a diaper for the smallest, most vulnerable babies, as tiny
special meeting with more than 50 parents of preemies. as 800 grams. In the Hong Kong market, we worked
We also created an education fund with Elbebek Gül with the Council of Early Childhood Education &
Bebek Preemie Charity to organize education seminars Services for supporting preemie diapers for premature
for preemie parents. infants and professional consultation services to ease
stress of preemies’ parents from different aspects.
To date, more than 200,000 preemie diapers have
been donated.

In the Taiwan market, we aligned with five hospitals

and donated more than 70,000 Pampers diapers to
support preemie babies and their families.

Pampers is dedicated
to the happy, healthy
development of babies —
from preemie to toddlers.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 49

Brand Programs — Baby Care

Happy Baby, Happy Mom Doing Good at the Akashi Plant
The Pampers team in Japan supported the “Thank you, The 37-year-old Pampers plant in Akashi City, Japan
Sankyu” Project with Japan Red Cross. The intent is to has always been a good partner to our local cities. As
support all moms and babies around the world. The part of the city’s tax program that reduces taxes for
team collected donations for the Japan Red Cross to those who donate to local municipalities, Pampers
help provide necessary goods for babies and moms was registered as an option for taxpayers to choose.
in Africa. Events were held in the office in Kobe, Tokyo The registration of Pampers in Akashi City’s return gift
and in plants during the fiscal year. enabled Akashi City to attract 19 times more tax payers
versus a year ago with Pampers being ranked in the
We supported the “Thank top four choices among all the return gifts! In addition
you, Sankyu” Project with to this, we wanted to expand our impact on the

Japan Red Cross which community. Employees banded together focusing on

babies and children in the world suffering from limited
aims to support moms and
access to medical care. Linking this aspiration with our
babies around the world.
existing recycling program, the Akashi plant launched
the “Vaccines with Plastic Bottle Cap” campaign.
This campaign converts collected PET bottle caps into
vaccines by donating the profit obtained by selling
the PET cap pebbles. With the strong passion of our
people, the PET bottle cap collection rapidly increased,
resulting into a total of 16,000 PET bottle caps,
equivalent to 200 polio vaccines. The Akashi plant
will continue its efforts to deliver happiness to the
world’s babies and children through not just our
products, but also through our daily commitments.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 50

Brand Programs — Fabric Care

Tide Loads of Hope For Sundar Raman, President – Fabric Care North
America, whose division runs the program, making
In the wake of six different disasters this fiscal year, our
a difference is all about teamwork, timing, and a
Tide Loads of Hope program washed more than 6,300
sensitive, personal touch. “When disaster strikes, our
loads of laundry at multiple locations in the U.S. These
Corporate Disaster Relief team reaches out to the
included hurricanes Florence and Michael, wildfires in
people on the forefront — like the Red Cross, Matthew
California, flooding throughout Nebraska and Missouri,
25: Ministries, and FEMA — and they determine when
and numerous tornadoes across the country. In
is the right time and what is the right location for a
addition, nearly 10,000 Tide Pods were distributed
during this time frame.
service like Loads of Hope,” he said. “We want to be This fiscal year,
able to deliver clean clothes to people at those specific
Tide Loads of Hope:
In 2005, in the devastating wake of Hurricane Katrina, moments when all they have are the clothes on their

6,300
we created The Tide Loads of Hope mobile laundry back. The simple act of wearing your own clean clothes
program to offer much-needed free laundry services means so much to people. It’s self-esteem, it’s a sense washed
to families on the Gulf Coast. Recognizing that clean of confidence, it’s like ‘okay I can rebuild starting back loads of laundry
clothes can mean so much — particularly at a time up from this point’ and you see all of those emotions
when clothes are often all that people have left — 
the Tide team created a mobile laundromat where
encapsulated in that moment when people pick up
their clean clothes.”
responded to Six
survivors, first responders, and volunteers could bring
disasters in the U.S.
Tide Loads of Hope has expanded from one truck

10,000
their clothes to be washed, dried, and returned to them
to two mobile units, allowing us to respond more
free of charge. The resilience and spirit of the people distributed
effectively and to more places when needed.
of New Orleans inspired Tide to expand the Loads of Tide pod samples
Depending on the scale of the disaster, we will deploy
Hope program to help more families across the U.S.
one or both trucks, or we may split the trucks to cover
Since then, the program has washed and dried more
a larger area if there is widespread destruction. One
than 68,000 loads of laundry for nearly 50,000 families
truck is outfitted with 12 energy-efficient Whirlpool
across the U.S. and Canada.
washers and dryers and can do 100 wash/dry cycles
a day. The second is outfitted with eight washers and
nine dryers and can do 200 wash/dry cycles a day. We
have been everywhere from New York to Florida to
Texas to California to provide people recovering from
disaster some of the basic essentials.

VIDEO: LOADS OF HOPE

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 51

Brand Programs
Connecting for a Cause Loic Tasesl, P&G Europe President, joined the opening
At Free Laundry Day, our team of a “Braid of Power” a wig making center that
In Turkey, we embrace the principles of collaboration
of 15 volunteers sponsored transitions wig production from distant countries
and solidarity through a clothing donation campaign
more than 120 loads of laundry to Israel, allowing perfect fit and fast response to
for children in need. Since 2010, people can bring
for 40 lower-income families. the patient’s needs.
their clothing donations to a Migros stores (one of
largest retailers in Turkey). The Ariel team collects
and cleans these clothes and then works with the “Give Strength” to Women
Turkish Volunteers Association to deliver the clothes with Cancer
Laundry Day
to children in need, as well as providing workshops for
Pantene, together with retail partners Delhaize/AB,
In our hometown of Cincinnati, we wanted to use education and entertainment. In the seven years we
made a call to all women to donate their ponytail to
our brands to help those in our backyard, so the idea have been doing this program, we have collected and
those who are fighting cancer. The campaign ran for
of Free Laundry Day was born. We took over a local cleaned nearly 390,000 pieces of clothing and have
its fifth year in Greece, third in Romania and will start
laundry mat in Lower Price Hill, a low-income area and reached approximately 280,000 children. Interest in
soon in Serbia. This has turned into a movement with
offered to wash clothes for free. In just four hours, the campaign has increased year after year, thanks to
large awareness and thousands of women supporting
volunteers washed many loads of laundry for lower- high in-store visibility and launch events featuring
the cause each year.
income families at the P&G-supported Washing Well influencers, societies, celebrities, social media and
laundromat during a day that they were closed to the word of mouth.
public. We gave out hundreds of scent beads and Tide
Pod samples.

Helping All Women Feel

Beautiful in Israel
Pantene wants to empower women coping with
cancer gain access to a free wig made from real hair,
helping her to feel stronger.

Offering Clean Clothes to the Homeless The power of this mission is that deep pockets alone
Clean clothes can empower, be a sign of dignity and cannot solve the social problem — it is the awareness of
lead to new opportunities. In Greece, Ariel Pods is the importance to donate hair that Pantene is driving.
partnering with a new start-up NGO, Ithaca, that Pantene is using its voice to engage more women to
undertakes the laundry of homeless people through a donate their hair under the campaign of a “Braid of
mobile laundry/drying unit. In our first year, we washed Power.” Today, every women and girl in Israel can get
22 tons of clothes, and that is just the beginning. a free wig.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 52

Brand Programs — Health and Hygiene

promoting a clean, green country by engaging them most important challenges of immunotherapy: how
to conduct cleanliness drives across ten major cities to guide the immune system to target tumor cells
in Pakistan. and not healthy tissues. This breakthrough will result
in new treatments combining targeted drugs with
Since 1998, Commander Safeguard, Pakistan’s first
immunotherapy to be able to attack only the tumor
Since 2007, Safeguard hand-washing education super hero, has become an icon for children and has
cells of the patient.
program has helped 72 million children to develop encouraged them to live a healthy lifestyle. In 2004,
healthy hand-washing habits. This program is not only we launched the Safeguard School Education Program
strengthening the emotional bond with Safeguard which has so far reached more than 19 million children, Protecting a Life
China moms, it is also increasing awareness by creating handwashing awareness across the country. P&G Taiwan has celebrated the 25-Year of the women’s
educating them about the importance fighting germs.
health prevention program, “6 Minutes, Protect a
In FY17/18, Safeguard partnered with One Foundation, Life,” that aims to promote the importance of regular
an innovative philanthropic organization and China’s cervical and breast cancer screening. The program has
first non-government public fundraising foundation, Health and hygiene are core to our business, but also been influential in getting cervical and breast cancer
to further upgrade this program. More children from core to our commitment to those who need it the screening covered by Taiwan health care. As a result,
urban kindergartens and rural primary schools are now most. Oral-B partnered with the Red Cross in Spain 80% of cervical and breast cancer cases in Taiwan
benefitting from hand-washing facilities, products and to enable families and children in need to have access are now diagnosed at an early stage, leading to better
healthy habits education services. to proper oral health care, improving their overall treatment. When we started the program, cervical
present and future wellbeing. This year, we helped cancer was the biggest health threat to women with
This year, Safeguard and One Foundation established a
hundreds of children in different provinces with oral only 6% being screened. Under the partnership of
new charity project called #Hand-washing action# to
and dental health. Through the Red Cross projects we the Ministry of Health & Welfare and P&G Taiwan’s
turn one-way donations into two-way engagement by
can help those who normally would have difficulties commitment, the screening rate of cervical cancer has
gaining more society resources and partners. This will
and limitations in getting access to this care. increased to 70%. More importantly, incidence rates
help to significantly increase the number of children
and death from cervical cancer decreased dramatically
in rural areas who can have hand-washing resources
by more than 70%. We took another breakthrough step
and education. We are planning both online and in-
by including breast cancer prevention into the program
person connections with urban and rural children. Ausonia has partnered with the Spanish Association
in 2002, as breast cancer has become another top
The brand’s current plan is to communicate with 1,000 Against Cancer (AECC) for more than 10 years to
health threat to women. This year, we refreshed and
urban primary schools or kindergarten and recruit five increase awareness and support research to help fight
further extended program participation from women
of them for in-depth cooperation. the battle against breast cancer. Ausonia supports
aged above 30 to teen girls by sharing the benefits
a research project and leverages a full marketing
In Pakistan, we announced that we would continue of human papillomavirus (HPV) vaccinations. The
program (1 pack = 1 minute of research). This year
to play an active role in empowering children across program’s continuous efforts protected nearly three
marked a special milestone as the research we
the country to become health and hygiene champions. million women from breast and cervical cancer. We are
have been supporting had its findings published in
Safeguard’s “Healthy New Year 2019” campaign has committed to continuously help women live a healthy
the Science Translational Medicine Magazine. The
educated school children on the importance of and beautiful life.
project, led by Dr. Arribas, has addressed one of the
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 53

Education
Becoming the Experimental Field for Helping Rural Students
Advanced Educational Concept One of the school programs in China continued its
2019 marks the 30th anniversary of Project Hope in volunteering efforts this year. This health education
China, and it is also the 23rd year of P&G’s cooperation program recruits employees to share handwashing,
with China Youth Development Foundation (CYDF) on oral care, puberty education and anti-sexual assault
our Hope School program. Since 2014, we have shifted information to students in rural areas. This year,
the focus of this program, leveraging the power of art employees helped nearly 2,300 students. We are
to help children in rural areas. not just providing a health lesson; we are bringing
hope for a bright future to rural students.
Last year, we secured a three-year corporate citizen
partnership with the National Centre of Performance
Arts (NCPA). The first year’s practice proved to be a
great success with a special edition of the children’s
drama, “Spring Lily,” and a three-phrase Hope School Volunteers
teacher’s training on “Theater/Drama in Education.” help students
This year, in May, we had an NCPA actor and actress in rural China.
visit our Hope School to conduct an art class. In August,
a series of events, including an original children’s
drama show, “A Little Wish,” and a special Open
Class were held in Beijing, kicking off the second
year’s cooperation.

Teachers from various Hope Schools completed a

three-phrase training in past years. Together with
their students, they also performed a musical open
class called “Chinese Sights and Sounds — 24 pieces
on Chinese Folk Tunes for Orchestra.” This represented
the first time that the rural Hope School teachers and
students had access to learn and practice a more
advanced teaching theory and methodology ahead
of their counterparts in urban schools. In Hope School
daily class, children learned abstract knowledge
in interesting interactions and role-play, turning
education from passive to active.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 54

Education
P&G Shiksha — Improving Access outcomes in children. These include on-the-ground

to Holistic Education remedial learning camps, interventions in early

childhood education, and digital remedial learning. We
Quality education is the foundation of an individual’s
have partnered with Pratham Education Foundation
development and of society at large. Studies indicate
to implement the Read India program which focuses
that lack of availability of quality infrastructure,
on improving the learning gaps by engaging children
gender inequality in access to education, and the
in a combination of activities based on their learning
gap in learning are significant barriers to achieving
level rather than their grade or age. Last year, we
universal education.
reached more than 500 schools and communities,
In 2005, P&G India launched its signature community impacting more than 26,000 children and saw the
impact program, P&G Shiksha, with an aim to provide learning levels rise following our intervention. Before
children from underprivileged backgrounds access our intervention, only 25% of children were able to
to holistic education. We focus our efforts in three read and write as per their curriculum level. After the
main areas — improving education infrastructure, intervention, this increased to 70%. Similarly, there was
empowering marginalized girls through education, a two-fold increase in the percentage of children who
and improving learning outcomes. were able to do basic arithmetic after our intervention.
We also identified “Early Childhood Education” as a
We have built and key opportunity area in improving learning outcomes a simple or detailed explanation or redirected to

supported more than in children. The program aims at developing the questions that strengthen the basic understanding.

2,100
appropriate school-readiness in children as they The program has been implemented in more than
transition to formal schooling. We focus on improving 100 government schools where more than 20,000
the motor, cognitive, social-emotional, pre-language students have shown improvement in learning levels
schools across India.
and pre-math skills in children aged 3–5 years. More using Mindspark. Post intervention, the learning levels
than 60,000 children in India were helped last year among students using Mindspark improved two-fold
In partnership with Save the Children, we have as a result of this program. compared to the control group. The tool also provides
continued to empower marginalized girls through teachers with information on the progress and learning
holistic education across 40 state-run Kasturba In 2017, Shiksha, in partnership with Educational levels of students which is used for effective classroom
Gandhi Girls Schools. A key area of our intervention Initiatives, launched a program to implement management and instruction. A case study of one of
is improving learning outcomes by bridging gaps in Mindspark, a computer-based adaptive learning our programs on remedial learning can be found here:
the existing and expected learning levels in children. solution in schools. The tool integrates pedagogy,
We are working with partners to implement unique teacher instruction, and a learning management
LEARNING PROGRAMS
and innovative solutions that improve the learning system to help students learn mathematics and
language. It analyses the learning levels of students
in language and mathematics by presenting them
with questions in increasing levels of difficulty.
When students answer incorrectly, they are provided
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 55

Education
Turning a Classroom into a Home Swimming to Succeed According to Rhinos Swim Coach Jane Spooner, the
program instills confidence. “It is the most remarkable
In partnership with Penny Market in Romania, we As part of our ongoing effort to be an active and
experience watching children who are afraid of the
have transformed a second classroom into a totally responsible citizen in the communities where we live
water conquer their fears and end up being able to
new space to welcome kids for their first experience and work, we are the title sponsor for a local Cincinnati
swim laps on their own,” she said.
with primary school in a classroom that feels like swim program, Everybody In. The Everybody In
home. International Children’s Day came with a big Program makes it possible for an urban swim complex,
surprise for the preparatory class students in Sohatu, a Ziegler Park, to offer a free swim team, swim lessons, Fighting School Dropout Rate in Spain
village from Calarasi County. P&G Romania and Penny Saturday Hoops and a nearly-free summer camp to In Spain, we have partnered with Save the Children
Market turned their classroom into a magical world, local residents. In its second year, more than and Amazon to fight against school dropout and the
where they can learn through playing. The space has 40 children have benefitted from the grant. consequences of leaving school early. Spain has the
been completely redecorated, so that children have highest rate of Early Education Abandonment (AEP)
Ziegler Park serves all members of the community,
an amazing experience in autumn, when their first in the EU, which impacts the development and options
many of whom are children who could not afford these
experience in school begins. Omid Ghannadi, the of children, as well as the county as a whole. The third
programs. The Ziegler Rhinos Swim Team teaches
architect involved in this edition of the program, has campaign of “Change Your Future With One Click”
dozens of children how to swim, while also providing
designed a friendly, colorful and encouraging space to was active on Amazon.es and was able to raise a
programming and opportunities to compete in local
help the little ones adjust to school, right from day one. donation equivalent to 432,000 minutes of school
swim meets.
support for Save the Children. Among the three
editions of this project, we have donated nearly
two million minutes to children in the educational
reinforcement program of Save the Children, which
seeks to reduce school absenteeism, avoid early
dropout, and improve their performance.

“It is the most remarkable

experience watching children
who are afraid of the water
conquer their fears and end
up being able to swim laps
on their own.”

JANE SPOONER
Rhinos Swim Coach
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 56

Education
Learning Changes Lives Helping to Stay Healthy
Volunteers from our Takasaki Japan plant created the Our Philippines health and hygiene education
Super Science High School program with the intent to program, called “Linis Lusog,” teaches proper hand
advance communication skills for students in science, washing and oral care to public school children
show how science and technology can change lives, in their habit-forming years to lower absenteeism
and promote careers in the science and technology among students and prevent communicable diseases.
fields. Throughout the 90-minute class “Life Change Flagship brands Safeguard, Head & Shoulders, and
Innovation,” students learn from, and interact with, Oral-B provide sinks, products and take-home hygiene Our Philippines health and
volunteers speaking in English — providing a rare and kits. To date, this program has supported many public hygiene education program,
challenging opportunity. Volunteers teach about global schools in the Philippines. called “Linis Lusog,” teaches
issues and how science, chemistry and biology can proper hand washing.
help, using the Children’s Safe Drinking Water Program
Helping in Vietnam
and our Purifier of Water packets as examples. To close
the class, students give presentations in English to We have continue to provide financial assistance to
share ideas about how science and technology can help students in need continue their education. 2019
solve several global issues relevant to water. marked another year of our Vietnam-sponsored
scholarship programs aimed at opening the door to a
Super Science High School is the system MEXT brighter future for young people. Thousands of
(Ministry of Education, Culture, Sports, Science and scholarships have been granted to disadvantaged
Technology Japan) specifies for high schools that focus students. As part of our women empowerment efforts,
their education on science and mathematics with P&G Vietnam has partnered with Vietnam Women’s
the support from the Japan Science and Technology Union and women’s newspaper to grant scholarships
Agency. As of this fiscal year, 212 schools have been to female students with disadvantaged backgrounds.
identified since the program started in 2012.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 57

Skills Training
organizations). The program’s breadth and flexibility graduates. Céline Fricourt, Recruiting Manager at the
make it not only easy to get involved, but also more Amiens Plant commented, “Above all, we want our
meaningful to employees. This program has become interns to remember that the world of industry has
a beacon for employees, inspiring them to make a changed, has modernized, and represents a wonderful
difference in society by leveraging what they are best opportunity for professional development in all sectors.
at. This year, many employees participated in several We have built a specific schedule for them to discover
Pro-Bono Schools and short-term consultation projects, the wealth of existing positions in our Company.
volunteering their time and expertise to provide free Young people are often shy but happy to discover
consultation to more than 30 non-profit organizations. an environment different from theirs.”

Working to Promote the Benefit Using our Skills as a Force for Good
of Others in France In Canada, we started a new program called P&G
Working with the French Ministry of Territorial Gives Back Consulting where we had 30 employees
Cohesion through the PAQTE initiative (mobilization volunteer as consultants to solve business challenges
of companies for the 1514 priority areas of the Urban’s across six partner charities. These projects have
Policy in France), all three sites in France worked to significantly benefitted our partner charities by
Sharing Expertise to Make build the economic ability of those around them. offering them new approaches to simplify work, save

Communities Stronger P&G’s efforts to help young people from deprived money and grow donations. As part of this program,
areas include professional coaching to young adults we donated $100,000 toward these charities to help
Since 2013, our Beyond Borders Skills-Based
through connections, plant visits, and job and career implement the consulting teams’ recommendations,
Volunteering Program in the Asia-Pacific region
presentations at P&G and in high schools. A report further demonstrating our commitment to give back
has helped non-profit organizations overcome their
published by the Ministry shows that these efforts to our community.
biggest challenges by having our employees share their
have benefitted our communities.
expertise at no charge. This Skills-Based Volunteering
Program redefines how corporations like ours can This year, our Amiens plant developed a partnership
go beyond donating money to make communities with the association “Crée Ton Avenir!!!” (“Create your We donated
stronger. We are a pioneer in the industry, offering
skills-based volunteering opportunities including
Future.”) Twenty-eight young students from four
schools, including three schools from underprivileged $100,000
P&G Pro-Bono School (a half-day boot camp for non- areas, were welcomed at P&G. The objective was to toward charities in
profits), Consultation Project (small group sessions show young girls that they can excel in the business Canada to give back.
between P&G volunteers and one non-profit over world. We also participated with “Nos Quartiers ont des
four months), Sabbatical with UNICEF (full-time work Talents” (“Our Neighborhoods have Talents”) on several
project with UNICEF for three months), and Board activities including a workshop for youth employability,
Matching Program (the appointments of P&G senior individual coaching, and an on-site event with visits,
leaders to the Advisory Board of influential non-profit talks, and exchanges between employees and young
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 58

Product Donation
In Kind Direct Helping Down Under Since December 2018, we have donated more than
70,000 kilograms of products across Singapore and
We continue our support with In Kind Direct to bring We support Mission Australia, a leading non-profit
Malaysia through our partners Willing Hearts, In-Kind
the comforts of home to millions of people around the organization with an emphasis on reducing
and The Lost Food Project.
UK. To date, we have donated more than $56.8 million homelessness in Australia. Along with corporate
worth of product. These thousands of products have funding, our product care kits are donated quarterly We also donated 100 pallets of diapers in collaboration
been donated to many organizations across the country along with team volunteering days where P&G with Global Medic from Singapore to Turkey to be
since the program began. This year, we were employees lend a hand at Mission Australia’s facilities. distributed to Syrian refugees. The Treasure Chest team
highlighted in In Kind Direct’s Donor Impact Report as We also support the Foodbank, Australia’s leading is working to expand this program to other countries.
one of their In Kind Direct Donor Pioneers. service to redistribute food and household items to
Australian charities. In 2018, P&G Australia donated
“Sometimes people join our 11,084 kilograms of products, equating to $254,900
in social return on investment. Employees also
community with just the clothes complete bi-annual team volunteer days at the
they are wearing and a small bag foodbank warehouse and distribution centers.

of belongings. We receive toiletries,

such as shower gel and razors from
In Kind Direct which we put in the
room for when the person arrives.
Often when someone comes off the A Treasure Chest
This project began in Singapore in November
street, the first thing they want to
2018 to find new uses for “unsellable” product.
do is take a shower, so to be able to A team worked across multiple business units and
functions to establish a process to intercept products
give them the things that we take for
that still have value, including discontinued, short
granted is really special and makes dated, and slightly damaged products. The team
them feel welcome.” established a local charitable partnership and was
able to reduce our environmental impact, while
providing local community donations and building
EMMAUS GREENWICH HOMELESS a positive reputation.
CHARITY IN LONDON
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 59

Employee Contributions/
Volunteering
Breaking the Cycle of Poverty Working with Global Medic
in our Headquarter City P&G Canada continued our strong partnership with
United Way of Greater Cincinnati is on a mission GlobalMedic to pack and donate hygiene kits to
to break the cycle of poverty in P&G’s backyard once Canadians in need. More than a hundred employees
and for all. With P&G’s strong financial and volunteer helped pack 12,000 hygiene kits across four events
support, United Way is the place where Greater throughout the year. The kits consisted of Crest
Cincinnati can come together to tackle a problem toothpaste, Oral B toothbrushes, Ivory soap, Pantene
as complex as poverty. It is also driving tangible shampoo/conditioner, Old Spice deodorant, and
results. Last year alone, United Way put 2,500 people Always feminine care products. One of the events
into jobs, 1,200 families into affordable housing, happened during International Women’s Day where a
helped nearly 200 families move out of poverty, team packed 3,000 women’s hygiene kits which were
and helped thousands of kids succeed in school. donated to local women’s shelters.
Through a workplace giving campaign and corporate
Through just two events, employees in Toronto joined
contributions, we are the United Way’s single largest
GlobalMedic in packing 16,626 meals for Syrians in
contributor with nearly $10 million donated this year.
Toronto who are displaced by the ongoing war. The
Just as important, our employees also volunteer with
meals are nutritious and familiar to Syrian refugees,
United Way, serve on its various boards and provide
as well as quick and easy to prepare in a displacement
critical advice and counsel. P&G and United Way are
camp. The meal, called Mujaddara, contains bulgur,
truly better together.
lentils, fried onions and salt. Each family receives meals
for two weeks. Families who receive Emergency Food
Kits also receive a Family Emergency Kit, so they will
have clean water to prepare their meals safely.

We are United Way’s single

largest contributor with nearly

$10 million
donated this year.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 60

Employee Contributions/
Volunteering
Caring For People in Iowa 3. E
 mployees regularly donate their time, talents, and
resources to support other programs such as Junior At the heart of our Iowa
At the heart of our Iowa City Beauty Care Plants is our
strategy — “Caring for People.” It’s the enabler for caring
Achievement, outreach to high school students to City Beauty Care Plant
promote STEM, and HAVlife, an organization that
for our business. This acute focus on Caring for People is our strategy — 
helps prevent lost potential in youth ages 10–15
has extended to our broader community over the
in the area.
“Caring for People.”
last fiscal year through several impactful community
outreach and service efforts benefitting the youth
and children in this area: Leading the Way in the Community
1. Our support of the local University of Iowa (UI) Stead Our Tabler Station plant in West Virginia has positively
Family Children’s Hospital includes contributions of impacted the community in just a few years. We
time, resources, supplies, and financial aid. A $10,000 have been recognized as a company of choice by the
donation was given to the NICU for ongoing United Way Campaign and Blue Ridge College. The
program support. Burke Street School Holiday Basket, Stuff the Bus,
The American Cancer Society Walk, and Blue Ridge
2. Through our partnership with the United Way, Partnership are just a few example of programs
more than 300 employees volunteered to assemble we conduct.
and deliver:
Not only do we deliver significant monetary or in-
• 400 healthy snack kits benefitting the kind donations via our United Way campaign, grant
southeastern Iowa area free lunch program funds, and product donations, but we also invest
for undernourished children and their families. time on seven boards of directors to drive change and
• More than 300 teacher school supply kits improvement in many areas. Employees embrace this
benefitting local educators who in turn serve involvement, as evident in the high community impact
the needs of the young students in our area. scores on the annual survey.

• Many hygiene kits to supply tenants of the

UI Stead Family Children’s Hospital with
needed hygiene products so they can get
back to focusing on what is most important:
helping their young ones get well.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 61

Employee Contributions/
Volunteering
#WeAct in Poland Ten Years of Providing the Comforts
At the Łódź plant in Poland, employees adopted a of Home Employees in France
five-pillar strategy to build pride in the Company and In Spain, we have been working with Aldeas Infantiles give back to the
strengthen employee engagement in our Citizenship SOS (SOS Villages) for more than 10 years to provide community during
efforts. We focused on areas which will help us the comforts of a home to children who don’t have the 10th anniversary
build further pride in the Company and employee’s access to one. This year, in addition to the ongoing of Solidarity Day.
stronger engagement. The result was the creation Company and employee donations to improve their
of the #WeAct program with two driving strategies: homes, volunteers organized a breakfast in our office
#We Act for sustainability! and #We Act for others! to increase support. Activities focused on helping
Employees collected hundreds of kilograms of plastic increase awareness of the importance of proper oral • a map of one SOS village designed to make
bottles, cups, and aluminum cans, allowing them to hygiene and training. the orientation easier for 70 children
co-fund multimedia equipment for children through • 14 young adults coached by employees
the local charity Słonie na Balkonie (Elephants on the
A Decade of Solidarity Days
balcony). This equipment supports therapy for children
COMMENTS FROM THE COMMUNITY
who have been victims of violence or sexual abuse. July 4 marked the 10th anniversary of P&G France
AND EMPLOYEES REITERATE HOW
Members of our Łódź Emergency Response Team Solidarity Day. Nearly 100 employees engaged in
THIS BENEFITTED THE COMMUNITY:
came up with a great initiative called “ERT for Kids.” activities offering a mix of social and environment
In a Łódź kindergarten, they shared their knowledge engagement in the community for more than 570 “Given our limited resources, it is
and experience about first aid with the children. Two hours of volunteering.
a blessing that P&G comes to help us.”
employees prepared specially-developed training
The team of volunteers supported five different
for kids where they present rescue skills, while the
organizations and delivered: “It was so good to feel valued.”
children practice on rescue-breathing dummies. The
kids learn how a defibrillator works and when to use it. • Layout and improvement of the LGBT Paris Center
“It was good to see that there was no
They also become familiar with the recovery position • 29 hygiene and food kits made and distributed
difference when P&Gers talked to us.”
and how to call others for emergency help. to families in need

• 10 storage furniture units made “I am proud to have helped and was so

• 30 recycled pallet boards touched by the welcome we have had.”
• cleaning of 2,500 meters of a wharf in Paris (7730
“A lot of positive energy, wonderful.”
cigarette butts collected ~100kg of waste collected
and sorted)
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 62

Employee Contributions/
Volunteering
#FamilyCare — Improving Hospital Visits In May, we opened a second P&G FamilyCare space Leaving a Legacy
in the Seoul Boramae Hospital, providing a shelter
In general, young patients and their families don’t As part of the planned closure at our Brockville,
for families waiting a long time in the hospital. Seoul
associate hospitals with joy, especially the wait times Ontario site, we announced a legacy gift to the city
City recognized our effort by awarding us the 2018
and having to be treated for rare diseases. P&G to recognize our Company and employees’
Seoul Foreign Business Award in CSR sector for our
Korea felt the responsibility to help make hospital contributions over the years to help the community
#FamilyCare Community Impact activities. Beyond the
visits a little more joyful for these patients and their continue to thrive. Our legacy gift will help build a new
facility renovation, employees participated in various
families, so we started our #FamilyCare program. recreation facility project currently being planned
volunteer activities, including eco-bag painting classes
To help make the visits more bearable, we built a library at a local city park.
for sick children and their families.
and renovated two nursing rooms and waiting areas
The project will include an outdoor ice rink, splash
inside Seoul Children’s Hospital, allowing patients We also made Whisper sanitary pad donations to
pad and roller-skating park. The change rooms and
and families to have a more relaxing time while waiting help women in need, such as single moms and those
washroom facility that serve this park will be named
for treatments. in youth centers. This effort supported more than
the “P&G Pavilion.” We are thrilled to be able to partner
300 facilities across the nation, and almost 8,000
with the city to make this project a reality. This is in
women can now live without having to worry about
addition to the 2018 donation of $175,000 to the United
pads for a year.
Way which we will continue to support through the
end of our transition period.

We strive to make
hospital visits a little
more joyful through our
#FamilyCare program.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 63

Employee Contributions/
Volunteering
A Special Mother’s Day In Singapore Supporting the Family in Munich Proud Blue Wave Running For Good
To pay tribute to Special Olympic Athletes and their Teamwork is everything: This is apparent for the sports For the past 15 years, the Geneva Marathon for
mums, we partnered with NTUC FairPrice Singapore team in Germany — FC Bayern Munich. This is also the UNICEF has been an extraordinary event allowing our
for our sixth consecutive Thank You Mum campaign. case with our families. Families have their personal Company, our brands and friends to give back to our
This year’s theme, “Because of You, I Can,” celebrated matchday every day and without any halftime break. community. This year saw a new record participation
a mother’s role as her child’s first and greatest Parents sometimes have to be striker, defender, level, with P&G #1 on the podium of corporations
enabler — the one who sees her child’s true potential goalkeeper, and trainer at the same time. We teamed represented. Five hundred colleagues and family came
and helps them become who they can be. The up with FC Bayern Munich to support the most together for a positive impact in Geneva and healthier
campaign puts the spotlight on mothers of Special important team in the word — families. For each P&G living. Every runner took the challenge, individually or
Olympics athletes, who face challenges and struggle product purchased at a participating retailer during in a team, or even running 1K with their 2-year-old child.
to enable their children to excel in their chosen sport the campaign period, a donation is made. 500€ are
Always was a proud sponsor of the special race La
and, in the process, become a true inspiration for added for each goal the FC Bayern Munich scores in
Genevoise where women and girls proved that running
others. To demonstrate our long-term commitment a league game. A check for more than 75.000€ has
#LikeAGirl is amazing and can mean winning the
to Special Olympics and the commitment to be a force been given to the charity foundation RTL Wir helfen
race. Probably the most demanding, yet rewarding,
for good, along with NTUC FairPrice, we organized Kindern to support sport projects in RTL children’s
experience was for the 50 P&Gers running alongside
a carnival for Special Olympics athletes and their homes. Further, many local social projects have been
children with disabilities in a joëllette (an adapted
mums, representatives from P&G and NTUC Fair Price supported, such as the Hamburger Förderverein
wheelchair) from the Clair Bois Foundation.
Management, employee volunteers and member of KinderLeben e.V. The association helps seriously ill
children and their parents. Thanks to the donations,
the Singapore Government. During the carnival, we “This would not be possible
also showed a new film highlighting the unconditional it can develop its parents’ café into a meeting place
love of three of these athletes’ mums. This came with for families. Another highlight were the football camps without the contagious passion
a $20,000 donation to Special Olympics Singapore. organized by the FC Bayern Kids Club in Austria for and commitment of the marathon
socially disadvantaged children giving more than
200 children an unforgettable experience. core team and volunteers.
Together, we make a difference!”

FRANCOIS CORMORECHE,
P&G Director and Marathon team leader
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 64

Employee Volunteering — 
Clean Ups
Canada Cincinnati
As part of our P&G Gives Back efforts, P&G Toronto Employees from Cincinnati devoted an afternoon to
general office employees participated in our second help clean up the Ohio River. This third annual river
annual Park & River Clean-up event in September cleanup was done in partnership with Living Lands
2018. Employees collected more than 900 kilograms & Waters led by Chad Pregracke, a 2013 CNN Hero of
of trash that would otherwise end up in our waterways the Year, and his wife Tammy, who call the river barge
and lakes. This event kicked off our annual P&G Gives their home. Volunteers navigated the muddy river
Back canvassing campaign where employees and bed to ascend about 20-30 yards from the river line to
retirees, along with the Company match, donated find massive amounts of garage. Employees removed
more than one million Canadian dollars to Canadian thousands of pounds of trash from the shores,
charitable organizations. including car tires, scrap metal, barrels, Styrofoam,
propane tanks, and much more.

Spain
To increase awareness around plastic pollution in Greek Coasts
Spain, we joined forces with Carrefour and partnered Through our brands and with the support of retailer AB
with Paisaje Limpio to clean local beaches and clean Vasilopoulos (Delhaize), we supported the organization
waste from the shores. In addition, a roundtable iSea to clean the waste from the Greek Coasts. This
was organized with the participation of P&G, Carrefour, campaign has been the first sustainability campaign
and Influencer Calleja to discuss the journey in partnership with a customer in Greece and has run
behind this effort and the importance of driving for two years. During this period, we have managed to
responsible consumption. clean many beaches around Greece with the help of
volunteers and have collected more than six tons of
waste. Employees are engaged in the cleanup, but
they also get to enjoy the cleaner coasts during the
summer.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 65

Awards
Our Newcastle Innovation Center received the United The American Chamber of Commerce gave P&G Costa
Kingdom, North East Region Better Health at Work Rica the award for Social Responsibility in Action
Award, Ambassador Status. in the Community Impact category for the Born
Learning program. In Costa Rica, the program has
been added to the curriculum of Ministry of Education
We received the Gold Award from AMCHAM
and will be taught in elementary schools across the
Thailand’s ACE Recognition Awards for Excellence
country starting in 2020.
in Corporate Social Responsibility. This award
recognizes P&G’s commitment to community impact
and our long-term sustainability efforts. This is also in P&G Canada was honored to be selected as one
recognition for P&G Thailand’s ongoing partnership of Canada’s Top 100 Employers. This is a national
with the Thailand Ministry of Commerce, the competition to determine which employers lead
Department of Business Development, and the Thai their industries in offering exceptional workplaces for
Wholesale & Retail Trade Association in hosting the their employees. Employers are compared to other
annual Thailand Wholesale and Retail 4.0 Business organizations in their field to determine which offers
Conference to support Small & Medium Enterprise the most progressive and forward-thinking programs.
(SME) wholesalers and retailers. Companies are judged across eight broad criteria
that include areas such as community involvement,
work atmosphere and social, and training and
Our Manufacturing plant in Thailand received
skills development.
the “Responsible Care” award presented by the
Permanent Secretary, Ministry of Industrial Thailand.
P&G Manufacturing Thailand is compliant to the P&G Vietnam was presented with a Certificate of
Code of Management Practices for Responsible Care Merit by the Red Cross for the contributions on
and performance of health, safety and in protecting improving the livelihood of Vietnamese nationwide
the Environment. P&G Manufacturing Thailand also through significant campaigns in the past few years,
demonstrates the “Responsible Care” for environment including our Children’s Safe Drinking Water Program,
through the assessment submitted to the Responsible Tet for the Poor and Disaster Relief efforts. This is the
Care Management Team on six codes of management highest award offered by the Red Cross for companies
practices for conducting the business with that exemplify the mission of the Vietnam Red Cross.
responsibility.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 66

Awards
We were also recognized in Vietnam for best practices disaster in the Tho Quang and Man Thai wards in Da Singapore’s National Volunteer and Philanthropy
on community impact programs that facilitate Nang City, Vietnam. With support from us, a two-story Centre (NVPC) recognized us as a Champion of Good.
long-term social value for the country. To qualify for evacuation center with WASH facilities was completed This prestigious award celebrates catalysts of change
the award, our program received high marks in four in 2018 benefitting more than 700 people including in Singapore. Awarded by the Minister of Finance, Mr.
separate categories: attention to business objectives more than 200 children. Heng Swee Keat, this recognizes companies that have
and societal needs, creation of long-term economic not only been exemplary in their corporate giving
and social gains, communication and sharing of best efforts but have also been a multiplier in engaging
practices, and program sustainability. partners on a collaborative giving journey.

Our Blois Plant was recognized by the French Singapore President Halimah Yacob presented us with
Chemical Industry and government authorities for the SkillsFuture Employer award, one of the country’s
its benchmark citizenship and community impact. highest awards for employers. Our P&G “Professional
Within the last 12 months more than 200 young people Conversion Program” created a sustainable pipeline
were on site for presentations, classes, short discovery of Associate Researchers in the P&G Singapore
internship, and site visits. In total, 160,585 euros were Innovation Center.
raised for charity organizations and thousands of
hours were dedicated by employees to community
P&G China received the 2018–2019 Mercer China’s
impact programs. Blois was the first French P&G site
Excellence in Health Employers, Special Practice
to sign a formal agreement with the government to
Award. The Excellence Special Practice Award is
help deliver results in underprivileged areas of the
designed to recognize health management programs
city, including informing about industry opportunities,
that are specific to employee’s specific health issues
training with internships, hiring and decreasing local
or needs.
unemployment, and buying from local companies.

P&G Singapore was awarded the Singapore Health

We were awarded the 2018 Seoul Foreign Business P&G Asia Pacific received the AmCham CARES
Promotion Board Award of Excellence 2019 for our
Award in the community impact sector for our Award (High Distinction) in recognition of regional
effort in promoting workplace health and in enhancing
#FamilyCare activities. community impact programs including our Children’s
the wellbeing of employees. The Singapore Health
Safe Drinking Water Program and Beyond Borders.
Award distinguished us as a caring employer who
This was awarded by President of Singapore, Ms.
P&G Singapore was recognized by World Vision with values employees’ health and wellbeing.
Halimah Yacob.
its prestigious Humanitarian Impact Award. Given
by former Singapore President Tony Tan, this award
commemorates our long-standing partnership with Tabler Station received the Gold Award for top
World Vision to help communities in Asia Pacific. 2018–2019 campaign performer in the Eastern
Most recently, we helped reduce the risks of typhoon Panhandle of West Virginia from United Way.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 67

Employee Wellbeing
P&G Vibrant Living During the first two weeks in April, we celebrate Global
Vibrant Living Awareness Day in conjunction with
Vibrant Living is P&G’s global health and wellbeing
World Health Day. This is our sixth year celebrating the
program. Our Vibrant Living vision is “Enable peak
importance of our health and wellbeing with 94% of
performance by inspiring meaningful, happy, healthy
sites around the world participating, our highest rate
lives” and is supported by three pillars:
yet. Each year, we have a theme and for 2019 the focus
“Meaningful” Heart — Feeling proud to be part of P&G of our celebration was around our mental wellbeing.
and connecting with others, at home, at work and Emphasis was placed on reminding employees
in the community, who share similar interests and about the Vibrant Living programs available and the
passion to bring out our best. importance of taking care of ourselves and all aspects
of life integral to our mental wellbeing.
“Happy” Mind — Enriching our overall wellbeing,
building resilience and strengthening relationships • We have 124 certified Vibrant Living sites that
to enjoy the best in life. support the health and wellbeing of our employees.

“Healthy” Body — Optimizing our physical strength • Our global online wellness assessment is available
and energy to meet everyday challenges and enjoy to employees in more than 30 languages.
an active lifestyle. That’s the core of Vibrant Living.
• We have a comprehensive WorkLife Solutions
Vibrant Living provides employees offerings in the Program that reaches 90% of employees worldwide.
areas of fitness, nutrition, mental and emotional
Vibrant Living Teams leverage the Vibrant Living
resilience, health education and training, and hands
framework to bring the program to life in a meaningful
on activities and events to aid personal fulfillment
way for the employees at their site. The types of
and peak performance. Many of our Vibrant Living
Vibrant Living activities, programs and events vary by
programs are available to family members and
location and can include such things as health checks
through the “Meaningful” Heart pillar Vibrant Living
in the Vibrant Living Health Center, health fairs, sports
extending to the communities where we work and live.
competitions and tournaments, 5K Walk/Run events,
From our annual survey, we know more than 80% stress and resilience promotions, healthy food and
of employees participate in Vibrant Living offerings. snack offerings, fitness center promotions, massages,
Those who do score higher in personal wellbeing Vibrant Living Circles, family day, community outreach
and report having more energy for the things they events and many others.
enjoy and a better work and life balance, in addition
to feeling supported by their manager.
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Diversity & Inclusion

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 69

P&G is a Company that believes in diversity and inclusion. With more than
140 nationalities represented in our workforce, our own diversity helps us
reflect and win with the consumers we serve around the world. The more
we understand people, their needs and challenges, the better we can delight
them with our products and services. And while diversity is essential in all
we do, we believe inclusion changes the game. Every day we strive to get the
full value of our diversity through inclusion — fostering an environment where
P&G people can be their best, full and authentic selves in the workplace.
But our job doesn’t end there — our belief and commitment extend beyond
P&G’s walls. We are driving action on the world stage to make a meaningful
difference, and we care deeply about our impact, always striving to make
the world a little bit better through our actions.

VIEW HIGHLIGHTS VIEW MORE STORIES

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 70

HIGHLIGHT

Celebrating 50 Years Since

Stonewall with World Pride
We were a proud supporter of Pride activities all over
the world in 2019, using our voice to build a more
equal world for all individuals. We teamed up with
the Heritage of Pride to become a Platinum sponsor
for the 2019 World Pride activities in New York City,
recognizing 50 years since the Stonewall uprising
sparked the global movement for LGBT+ equality. From
Cincinnati to South Africa, Peru to Poland and nearly 50
other places in between, thousands of our employees
showed their support for the LGBT+ community
through their participation in Pride celebrations. We
also marked a milestone with our 2019 expansion of
Pride support into Asia with our presence in the Manila
Philippines Pride March.

Thousands of our employees

showed their support for
the LGBT+ community
during World Pride events.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 71

HIGHLIGHT

Great Minds Do Not Think Alike

With no two diagnoses the same, Autism Spectrum
Disorder is a condition that needs careful understanding
to enable the individual to thrive. Full-time employment
for adults on the autistic spectrum is disappointingly
low given the skills that many autistic people can offer
potential employers. To drive diversity and inclusion and
create innovative growth, we have stepped into the
realm of Neurodiversity — an umbrella term for those
who think differently. Programs have been launched
in P&G’s UK, Boston, Costa Rica and Cincinnati offices
to learn as a Company how to hire this dynamic talent
and to capture candidates’ unique problem-solving
methods. Employees from this program are currently
working in the fields of R&D and Smart Robotic
Automations. We see these programs as an innovation
strategy to source diverse talents and drive business
results, and early results show both, leading to plans
to expand the program in the future.

Neurodiversity programs
at P&G are diversifying talent
and driving business results.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 72

HIGHLIGHT

“The Look” Elevates Awareness

of Racial Bias
In 2017, we tackled racial inequality driven by racial
bias, creating an Emmy award-winning short film
focused on “The Talk” that many Black parents
have with their children to prepare, protect and
encourage them.

Continuing the conversation about racial bias, this

year we followed with another short film called “The
Look,” which follows a Black man throughout his day
as he encounters a variety of ‘looks’ that symbolize
a barrier to acceptance — and differing levels of bias.
These situations are all based on real-life examples
that still happen every day. Through these films,
in conjunction with educational resources and
perspective at www.talkaboutbias.com, we intend
to raise awareness, encourage dialogue, and enable
change in hearts and minds.

TALK ABOUT BIAS

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 73

HIGHLIGHT

Brands Taking a Stand

Pantene and GLAAD Fairy Drops Y to Support LGBT+ Gillette Believes in the Best in Men
Redefine What Homeless Youth in the UK
January 2019 marked the 30-year anniversary
‘Beautiful’ Looks
Fairy, one of our heritage brands at the heart of Gillette’s tagline, “The Best a Man Can Get.”
Like Today
of family life for more than 50 years, was at Since its debut, it has been an aspirational
As a brand once the forefront of our Pride celebrations in statement, reflecting standards that many
known for a particular 2019. Through research, we discovered that men strive to achieve. But today many
kind of “beautiful LGBT+ people make up about 7% of the UK men find themselves at a crossroads,
hair,” Pantene tackled population. Sadly, they make up almost a caught between the past and a new era
conventional stereotypes in honor of Pride quarter of homeless young people today, often of masculinity.
2019 with the launch of “Don’t Hate Me driven from their homes and their families
Gillette asked the question, “Is this the best
Because I’m BeautifuLGBTQ+.” The campaign, through unacceptance — and that’s not FAIR.
a man can get?” and in turn, they introduced
made in partnership with GLAAD, took the So, for a limited time, Fairy became FAIR,
the “The Best Men Can Be” campaign. They
brand’s ubiquitous line from its famous 1986 dropping the ‘Y’ to support LGBT+ homeless
released “We Believe,” a short film that
advertisement to redefine what ‘beautiful’ youth by donating a portion of every purchase
showcases examples of how men can take
looks like in today’s world by featuring a to the Albert Kennedy Trust charity.
actions, large and small, to create meaningful
range of people within the LGBT+ community
change for themselves, their loved ones, and
and their unique stories of transformation.
their peers, and set the right example for the
The launch of “Don’t Hate Me Because
next generation of men. Along with the film,
I’m BeautifuLGBTQ+” also marked the
Gillette committed to donate $1 million per
announcement of Pantene’s partnership
year for the next three years to non-profit
with GLAAD which will continue to uplift
organizations executing programs designed
members of the LGBT+ community by
T H E B ES T ME N C A N B E to inspire, educate and help men of all ages
celebrating inclusion, representation and
achieve their personal “best.”
freedom of expression.
With “We Believe,” Gillette ignited a world-
wide discussion about masculinity. The film
has been viewed more than 110 million times
and shared in school classrooms, universities,
churches and more, and has inspired
programs from Gillette in India, Canada,
Spain and South Africa.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 74

Diversity & Inclusion

Message from Shelly McNamara

Using Our Voice

Making an Impact

Changing the Culture

Awards and Recognitions

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 75

“At P&G, we aspire to create a better world for EVERYONE — 

free from bias, with equal opportunities irrespective of race,

Message from
ethnicity, culture, religion, sexual orientation, gender identity,
(dis)ability, and background.

Shelly McNamara Operating in nearly 70 countries and reaching consumers

through our brands in 180+ countries, we strive to represent
the diversity of the consumers we serve. With more than 140
nationalities represented in our workforce, our own diversity
Chief Diversity & Inclusion Officer helps us reflect and win with consumers around the world.

and Senior VP, This is not only the right thing to do but it is also a competitive
advantage for the continued growth of our Company. To
Human Resources win with consumers around the world, we must inclusively
leverage and continually strengthen the diversity of our
organization. Having an employee base as diverse as the world
we live in enables us to create superior brands and services
to better meet a range of consumer needs. While diversity
is essential in all we do, we believe inclusion changes the
game. Every day, we strive to get the full value of our diversity
through inclusion, fostering an environment where P&G
people can be their best, full selves in the workplace. We’ve
seen time and again that when P&G employees bring their
full selves to work it leads to superior innovation and helps us
better communicate what our brands stand for.

Our work is not limited to our internal efforts. Externally,

we believe in using our voice in advertising and media to call
attention to bias and equality, spark dialogue and motivate
change in the world. We know advertising has the power
to shape how communities see themselves and each other.
Many of our brands are advancing diversity and inclusion
perspectives through accurate and positive portrayals in
everyday advertising, and by calling attention to issues
like racial and LGBT+ biases. The campaigns we create and
the way we tell our stories give us the opportunity to spark
conversations that motivate change and create a better world.”
 INTRODUCTION
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& CORPORATE RESPONSIBILITY
RESPONSIBILITY COMMUNITY
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IMPACT DIVERSITY&&INCLUSION
DIVERSITY INCLUSION GENDER EQUALITY
GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY
ENVIRONMENTAL SUSTAINABILITY 76

Using Our Voice

“Out Of The Shadows” Film Explores motivation and a stronger voice to be a positive
Next Chapter of Our Journey for force of change,” shared Brent Miller, leader of LGBT+
Communications at P&G and executive producer of
LGBT+ Equality
“I am going to “Out of the Shadows.”
Our 2018 award-winning film, “The Words Matter,”
make change happen This film celebrates the contributions those individuals
told our story of employees who worked tirelessly to
in the halls and walls secure employee LGBT+ rights. We continued that made — often unrecognized — in changing the fabric
of my employer.” journey of self-reflection with the 2019 sequel, “Out of not only our workplace but our culture as a whole.
of The Shadows.” We partnered with CNN and Great Many companies around the world have gone through
Big Story to tell these stories and each film traces similar journeys and by telling our story, we hope to
the history of how gay and lesbian employees at P&G inspire others to stand up for what they believe in and
banded together to fight for equality in the workplace. create meaningful change.
“The Words Matter” ended when P&G added “sexual Throughout our journey, we have not gotten
orientation” to its Equal Employment Opportunity everything right. We continue to learn, explore and
(EEO) statement in 1992, but that was only the understand the uniqueness of all of our employees
beginning. Culture, attitudes and behaviors toward and consumers. The lessons we learned have helped
lesbian and gay employees in the Company and in the us on our journey to make things better. It is more
city of Cincinnati had a long way to go. It was a hostile important than ever for companies to create a culture
environment and a difficult time for employees to where all people are welcome. We hope that by
openly be themselves. “Out of the Shadows” shares the sharing our journey, we can inspire others to engage in
stories of a group of P&G employees who rallied against conversation and help create a world free from bias.
intolerance and hate, and turned the tide of prejudice
to ensure that LGBT+ employees received equal Today, our LGBT+ network, GABLE, now has 5,000
benefits within the Company. The lessons learned members in 40 countries. We encourage you to check
in this film helped inspire courageous leadership out this film and learn more about these courageous
and develop even more inclusive workplaces and individuals who stood up to bias and helped us be a
communities for everyone. As one employee declares more inclusive company.
in the film, “I am going to make change happen in the
halls and walls of my employer.” And they did — the OUT OF THE SHADOWS
LGBT+ employees and their advocates inspired the
Company to do the right thing in the face of opposition.
“It’s each of those steps that have given us a stronger
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 77

Using Our Voice

“The Look” Elevates Awareness To gain a better understanding of the Black-male we recognizing each other as human beings. This
of Racial Bias experience in America, we partnered with BET and will lead to dialogue, dialogue will lead to empathy,
Seek, to understand how he exists in the world, how and empathy leads to change in behavior and action.
In 2017, we tackled racial inequality driven by racial bias,
the world sees him, and how he sees himself. Over five We encourage you to join the conversation
creating an Emmy award-winning short film focused
months, we leveraged nontraditional but immersive at #TalkAboutBias.
on “The Talk” that many Black parents have with their
research techniques to enable men to openly and
children to prepare, protect and encourage them.
comfortably discuss their experiences. What we THE LOOK
We know images in TV, film and advertising shape learned is that there isn’t a one-size-fits-all universal
how communities see each other — and can create Black-male experience, but there are a few universal
bias leading to life-changing personal and societal truths that affect the vast majority of Black men.
consequences, especially for people of color. One We found that to connect with him, you must first
group that has long been underserved and often understand the effects of bias and racism and how
misrepresented is Black men. We want to help re- that impacts the way he sees the world and how the
shape and change that narrative. As the world’s largest world sees him. In the U.S.’s history, only the last 54
advertiser, P&G and our brands have a responsibility to years have been spent in legal “freedom” and that
make a difference. The images we put out there help plays itself out in a variety of ways. It shows up in
shape how society sees Black men and have a role to major challenges and restrictions for Black men when
play in whether those perceptions are good or bad. trying to own property, get a quality education and
pass down wealth to their families. The impact of bias
So we followed up the “The Talk” with another short
and racism is a theme that ran through all phases of
film this year called “The Look.” The new film follows
our research for “The Look.” There is no way that we
a Black man throughout his day as he encounters
could accurately reflect on the Black-male experience
a variety of ‘looks’ that symbolize a barrier to
without addressing this topic and understanding how
acceptance — and differing levels of bias. This two-
it affects his lens and the lens people see him through.
sided story was inspired by reality, with each scene
recounting the experiences of many men of color. Our hope is that “The Look” will cause everyone to
pause and reflect, to look beyond what we think
The director and cinematographer duo we brought
we see to overcome unconscious biases, recognize
on board for “The Look,” Anthony Mandler and Malik
microaggressions, and stop overt acts of racism. We
Hassan Sayeed, bring their unique experiences to the
believe when we look beyond what we think we see,
project. We made the deliberate decision to represent
diversity of thought and opinions with this project.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 78

Using Our Voice

Fairy Drops Y to Support By working together, we can help encourage equality
LGBTQ+ Homeless Youth in UK for families and ensure a FAIR future for all. When
consumers picked up a limited-edition FAIR bottle
When Fairy dishwashing liquid was first introduced in
and placed it by their sink at home, we wanted them
the UK in 1960, traditional heterosexual couples were
to think about the small impact that gesture has made,
the mainstay. Same sex couples couldn’t be openly
not only in family life in Britain, but also by supporting
together — let alone married. Now 60 years later, Fairy’s
equality for everyone. Our hope was that this bottle
mission remains the same: to feed family life, whatever
might make it easier for parents or their children
that looks like today.
to bring up conversations that were uncomfortable
On July 3, 2019, we dropped the “Y” and launched a in the past.
limited-edition FAIR bottle, donating a portion of
The money from this campaign is funding an online
every purchase to the Albert Kennedy Trust (AKT)
resource to help families talk more openly about
which works to find homes for LGBTQ+ youth
LGBTQ+ issues. The more conversations are normalized,
who have been driven from their homes due to
the easier it will be for young people to open up.
nonacceptance of who they are.

Currently in the UK, LGBTQ+ people make up 7% of the FAIR FILM

population, and sadly almost a quarter of the homeless
young people living on the streets. While it may seem
that our society is more supportive of the LGBTQ+
community, charities like AKT exist because there are
still those who feel alone and unsupported.

As a household icon, we believe we can help play a role

in progressing equality for all family members.

A donation from each

pack sold went to our
charity partner, AKT.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 79

Using Our Voice

Redefining What ‘Beautiful’ long. “I want to be there for people in a way that I didn’t
Looks Like Today experience when I was younger, and let them know that
there is nothing wrong with them,” Pooya states in the
As a brand once known for a particular kind of “beautiful
video after joining the initiative in hopes that her story
hair,” Pantene is tackling conventional stereotypes with
would empower others to see their place in the world
“Don’t Hate Me Because I’m BeautifuLGBTQ+,” a new
and envision the transformations they are capable of.
message that’s part of its recently launched “Power To
Transform” campaign. Created in partnership with the In addition to being World Pride sponsors, the launch of
Gay and Lesbian Alliance Against Defamation (GLAAD), “Don’t Hate Me Because I’m BeautifuLGBTQ+” also came
the campaign takes the brand’s ubiquitous line from our with the announcement of our partnership with GLAAD,
famous 1986 advertisement to redefine what ‘beautiful’ which will continue to uplift members of the LGBTQ+
looks like in today’s world by featuring a range of people community by celebrating inclusion, representation and
within the LGBTQ+ community as they share their own freedom of expression. This commitment follows recent
unique stories of transformation. global Pantene campaigns in the Philippines and the UK
which celebrate and showcase transgender beauty and
“For many in the community, hair plays a pivotal role in
the stories of that community.
their ’transformation moment,’” said Ilaira Resta, Vice
President, North America Hair Care. “In fact, from our “Pantene has raised the bar for authentic inclusion by
research we found that 60% of LGBTQ+ persons change shining the spotlight on a diverse group of LGBTQ+
their hair when they have a life or identity change. So, people in this powerful new campaign,” said GLAAD
whether that means getting a major chop or growing president and CEO Sarah Kate Ellis. “Hearing these
out your locks to defy societal norms or embracing LGBTQ+ individuals speak about their identities as well
hair that bends the gender binary entirely, hair is an as their drive to be their true selves will empower other
impactful visual cue of transformation, and this new LGBTQ+ people and remind us all what true beauty
campaign from Pantene aims to show the beauty of is all about.”
all transformations and of all people.”
Pantene’s “Power to Transform” campaign launched
The campaign features three videos in which individuals in April recognizes, celebrates and gives visibility to
tell their own stories of transformation and their unique those who transform their lives and the world around
sense of self expression. One video shares the story them every single day. The brand has committed to
of Pooya, a transgender woman from Iran who was telling stories of transformation that defy bias, celebrate
once jailed for having hair that was considered too personal expression and show a more inclusive world.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 80

Using Our Voice

Gillette Believes in the Best in Men of men by redefining gender stereotypes, one shave
at a time. We are also expanding Safalta Apni Mutthi
January 2019 marked the thirty-year anniversary of
MeinGuard, a program that we launched more than
Gillette’s tagline, “The Best a Man Can Get.” Since its
three years ago that has reached 8,000+ colleges and
debut, it has been an aspirational statement, reflecting
universities. This practical training program includes
standards that many men strive to achieve. But turn
seminars and workshops on resume writing, interview
on the news today, and it’s easy to believe that some
skills and how to succeed in the professional world.
men are not at their best. Many find themselves at a
crossroads, caught between the past and a new era
SHAVING STEREOT YPES
of masculinity.

Gillette asked the question “Is this the best a man

can get?” and in turn introduced their “The Best Men In Canada, we released “First Shave,” a short film
Can Be” campaign by releasing “We Believe,” a short featuring the first shaving experience of a transgender
film that showcases examples of how men can take man supported by his father. The ad’s release was
actions — large and small — to create meaningful timed to coincide with Toronto’s Inside Out Film
change for themselves, their loved ones and their Festival, where Gillette was a sponsor and featured the
peers, and set the right example for the next video prior to a film screening.
generation of men. Along with the film, Gillette
committed to donate $1 million per year for the next FIRST SHAVE
three years to non-profit organizations executing In South Africa, two out of three children are raised
programs designed to inspire, educate and help without their father, so many boys can’t turn to dad for
In Spain, we launched “Hay Que Ser Muy Hombre” advice. It’s often the women — mothers, grandmothers,
WE BELIEVE (“It Takes a Real Man”), a campaign that refreshed a aunts and sisters — who step up and play several roles.
famous Spanish saying that means it takes courage Gillette used the occasion of Women’s Day in South
to be a “true” man and to be yourself. The campaign Africa to pay tribute to the women raising the next
men of all ages achieve their personal “best.” portrays prominent Spanish men for whom courage generation of South African men through a film that
With “We Believe,” Gillette ignited a worldwide had a very special meaning, far from the traditional tells the story of Gogo (grandmother) Nozizwe and her
discussion about masculinity. The film has been stereotypes. The initiative also includes educational grandson Akhona. Because we all have a role to play
viewed more than 110 million times and shared materials to enable instructors in high schools and in shaping the next generation, Gillette South Africa is
in school classrooms, universities, churches and universities to initiate conversations with teenagers partnering with The Character Company, a non- profit
more. It has also inspired programs from about masculinity. We expect to reach more than organization whose mentorship programs guide
other regions: 300 schools and 20,000 teenagers. young boys into becoming the best men they can be.

In India, we launched #ShavingStereotypes, a film that

MUY HOMBRE WOMEN’S DAY
tells the story of two girls, known as the “Barbershop
Girls of India,” who are inspiring the next generation
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 81

Using Our Voice

MBIB Calls for Change: Redefine Black
Words matter. They are foundational to how individuals
think about themselves, and they can influence the
perceptions of others. Negative associations tied to the
word black are pervasive and continue to live through
language, as evident in many dictionaries that link
it to words like dirty, hostile and evil. That’s why My
Black Is Beautiful (MBIB), a cultural platform started
by P&G, advocated to successfully change the entry
for black in American dictionaries, prioritizing identity
More than 10,000 people
in the entry and removing outdated uses that can
lead to unconscious associations with Black identity.
in UAE took the Tolerance
Rather than prescribing a new definition, My Black is Pledge, showing their respect
Beautiful partnered with social change organization for the country’s diversity.
dosomething.org to rally community dialogue and
engage the varied and diverse perspectives of people
who identify as Black. Because of #RedefineBlack and
collaboration with language and cultural experts on
the tactical changes that could and should be made,
merriam-webster.com and dictionary.com completed
updates to the entry for black, driving visual and P&G’s Carrefour Shoppers Show Their that underlined how important diversity and inclusion

Support for Diversity & Inclusion is to everyone who lives in the country. The Tolerance
semantic distance between Black identity and the
Pledge reflects the openness and acceptance found
association with something that is evil, soiled or stained. Throughout the United Arab Emirates
in UAE society, which is made up of more than 200
My Black Is Beautiful is committed to acknowledging
We partnered with Carrefour, operated by Majid Al nationalities, and dozens of religions and diverse
and celebrating a robust, flexible and affirming picture
Futtaim in UAE, to encourage people of the UAE beliefs. Those taking part in the campaign recorded
of Blackness and continuing to spotlight all that is
to share their respect of and acceptance for the themselves saying the following, “I pledge to respect
beautiful about Black culture (shapes, shades, textures,
country’s diversity and inclusion through a national and accept people whose abilities, beliefs and culture
identities, ages and self-expression).
initiative. More than 10,000 people took the Tolerance are different from my own.”
Pledge, both in-store and online via their social media
VIDEO: CHANGE THE WORDS
accounts, using the hashtag #TolerancePledge as
part of the UAE’s Year of Tolerance. The number of
videos submitted set a new Guinness World Record
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 82

Using Our Voice

P&G Philippines Uses its Voice to Pantene’s “Power of Grey Hair”
Celebrate Diversity in Many Ways Campaign Shapes Culture in Europe
P&G Philippines is using its market-leading brand At Pantene, we understand the power of hair. It is
voice to spark conversations on diversity & inclusion identity; it is self-esteem; it is confidence. That’s why
and gender equality. Some examples include we are on a mission to give women more great hair
Safeguard’s “Pabaon sa Buhay” film featuring the days, creating products and campaigns that transform
first-ever indigenous Filipino who graduated from the both her hair and her world for the better. This year
Philippines’ premier state university; Vicks’ challenge across Europe, Pantene launched a new campaign,
to the stigma associated with children born with HIV; “The Power of Grey,” that proudly celebrates women
and Pantene’s “Stronger Now” campaign featuring embracing their grey hair, aiming to transform
a transgender ambassador. the cultural narrative around it. While greying is
biological and gender agnostic, men with grey hair are
considered silver foxes while women are considered
to be letting themselves go. By challenging society’s
views on the appropriateness of grey hair, we intend
to remove the cultural shame. Women can now

SAFEGUARD’S PABAON SA BUHAY embrace their grey hair with “Pantene Hair Biology
Grey & Glowing” collection just for them.
#PowerofHair, #PowerofGrey
VICKS CHALLENGE

THE POWER OF GREY

PANTENE’S STRONGER NOW
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 83

Making an Impact
P&G Turkey Celebrates 15 Years Great Minds Do Not Think Alike
of Partnership with Special With no two diagnoses the same, Autism Spectrum
Olympics Athletes Disorder (ASD) is a condition that needs careful
In 2019, P&G Turkey celebrated its 15 year of
th understanding to enable individuals on the spectrum
partnership with Special Olympics whose mission is to thrive. Full-time employment for adults on the
to give children and adults with intellectual disabilities autistic spectrum is disappointingly low given the
continuing opportunities to develop physically and skills that many autistic people can offer potential
mental to inspire others to open their hearts to a wider employers. To drive diversity and inclusion and create
world of human talents and potential. Our Special innovative growth, we have stepped into the realm
Olympics Project partnership with supermarket retailer of Neurodiversity — an umbrella term for those who
Migros has enabled us to make a difference in the lives think differently. Neurodiversity is a proven approach
of 10,000 children and young people since 2004. And to growing innovative thinking and the power comes
in the last three years, we also supported 700 young from combining neuro-typicals with the neuro-diverse
athletes between the ages of 2–4 with intellectual to deliver the business. Programs have been launched
disabilities. This project has been one of the biggest in the UK, Boston, Costa Rica and Cincinnati offices
retailer and brand collaborations, and one of the long- to learn as a Company how to hire this dynamic
lasting Diversity & Inclusion projects in Turkey. talent and capture candidates’ unique problem-

10,000
solving methods. We believe that people with ASD
are a source of untapped talent as they are often
VIDEO: YOUNG ATHLETES
focused, analytical and have a special appreciation
for systems and patterns. That’s also the reason why
children and young these individuals are adding significant value to our
people with intellectual Company. Employees from this program are currently

disabilities have been working in the fields of R&D and Smart Robotic
Automations. We see these programs as an innovation
supported by the Special strategy to source diverse talents and drive business
Olympics Project in outcomes. Early results are positive, leading to plans
alliance with Migros. to expand the program in the future.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 84

Making an Impact
P&G Germany and REWE Build Herbal Essences Introduces Inclusive Advancing Conversation and Action
Inclusive Playgrounds Bottle Design for People with Low Across the Grocery Industry
With the citizenship campaign “Stück zum Glück” or No Vision What started out as a small-scale industry mentoring
(“Piece of Happiness”), P&G Germany and REWE, one Globally, it’s estimated that approximately 1.3 billion program, grew to become the inaugural Diversity
of the largest grocery chains in Germany, have joined people live with some form of distance or near vision in Grocery Conference held at Wembley Stadium in
forces with the non-profit group Aktion Mensch to impairment, and 36 million people are classified as London on March 7, 2019. We played a leading role
build inclusive playgrounds across Germany over blind. Alleviating in-shower confusion helps these as one of five founding partners (Tesco, Accenture,
several years. The campaign demonstrates how a consumers perform daily tasks like showering with Mondelez and Coca Cola) and one charity partner
joint citizenship campaign can improve the lives of more confidence. P&G’s first ever Accessibility Leader, (GroceryAid) to advance conversations and drive action
our consumers while also building the business. The Sumaira (Sam) Latif, joined forces with Herbal Essences in the D&I space across the industry. The event was
objective is to build more than 30 inclusive playgrounds to make it easier for vision-impaired consumers highly-attended with participants at all levels from a
where children with and without disabilities can jointly to distinguish shampoo and conditioner products wide range of companies and disciplines across the
experience new adventures every day. The project has through the sense of touch. The new enhanced grocery industry all with a common interest to take
built or renovated 17 playgrounds in the first half of package features tactile indentations — stripes for action in leading change, enabling them to achieve
its three-year commitment, and will leverage shampoo and circles for conditioner — that help their best without being held back by bias. A mix of
$1.1 million in donations. differentiate the bottles. Herbal Essences has been industry leaders candidly shared their own experiences
recognized by the Business Disability Forum with a and participants attended workshops that focused on
Disability Smart Design Award in 2019 for designing inspiring ideas to take back to their organizations. The
outstanding products that recognize the needs of event enabled us to come together with key partners
disabled consumers. across the industry and move beyond the everyday
Seventeen playgrounds business transactions to develop a deeper connection
have already been to the people that fuel the industry.
WOMEN IN STEM: SAM L ATIF
built or renovated
across Germany.

Herbal Essences is making sure

their products are inclusive
for all consumers with a visual
impairment aid — raised
indentations that differentiate
shampoo and conditioner.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 85

Making an Impact
Moving for Inclusion with Expanding the Talent Pool
Audio-described Ads in Spain Studies show that diverse teams outperform
It is estimated that there are 3.85 million people homogeneous teams. The best thinking, best ideas
with disabilities in Spain, representing 8.5% of the and best innovations come from teams with diverse
population. Of these, almost a million have some kind backgrounds and experiences, which provide different
of sight loss. Our diaper brand Dodot is the first one ways of thinking and working together. This year,
in the Spanish market to broadcast its advertising to Gallaudet University, a private university for the hearing
visually impaired people by incorporating an audio impaired, supplied our headquarters in Cincinnati with
narrative placed on the content to describe what three summer interns in IT cybersecurity, working on
is shown in the images. As of September 2018, we infosecurity across P&G’s operations. These hearing-
promoted inclusion through additional brands, impaired interns excelled in their work and embodied
with a total of 60 audio-described ads. our commitment to leveraging multiple sources of
talent to meet business needs. There is a race for talent,
specifically in IT fields like Information Security, so we
We are incorporating
are actively working through many channels to expand
audio narratives in ads
the pools of talent we draw from.
for visually impaired
people, describing what’s
shown in the images.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 86

Changing the Culture

Celebrating 50 Years Since To celebrate Pride 2019, we were a platinum sponsor of
Stonewall with World Pride the World Pride celebration in June in New York City.
Throughout the week, we participated in
As a Company, we know how important it is to ensure
various activities:
all our employees feel included, valued and able to
bring their best selves to work every day. We also know Queer City: A CNN Experience was a multimedia
that as the world’s largest advertiser we can use our museum experience that offered an intimate look
voice as a force for good and a force for growth. In at the everyday New Yorkers behind queer history’s
honor of the 50th anniversary of the Stonewall uprising landmark moments.
and 25th anniversary of our employee affinity group,
Herbal Essences Garden Wall featured a selection
GABLE, P&G and our brands celebrated the march
of biodiverse flowers reaffirming the brand’s
toward equality for LGBT+ individuals.
commitment to all those who express their true
In addition to being one of 12 founding members of nature. Participants were invited to celebrate those
the first global coalition committed to fostering LGBT+ who planted the seeds of the gay rights movement
equality in the workplace throughout the world, we’re by placing a flower on the garden wall in their honor.
also a founding partner in Stonewall’s Global
World Pride March capped off the week as our
Diversity Champions effort. Crest Smile with Pride
employees proudly strode down Fifth Avenue
with a large float blasting live music and five P&G In June, Crest Canada executed the
brands riding in fancy trikes — Gillette, Herbal #CrestSmileWithPride program for the third year.
Essences, Metamucil, Pantene and Secret. It was an P&G employees, their families and friends marched
unforgettable moment for employees! with Crest during the Toronto Pride Parade. This was
a part of a bigger shopper marketing program and
Globally, we actively participated in nearly 50 Pride
video campaign that brought to life real stories about a
celebrations on five continents. We also marked a
time a smile from an ally made an impact on an LGBT+
milestone with our 2019 expansion of Pride support
community member. Crest also donated $50,000
into Asia with our presence in the Metro Manila Pride
toward Canada’s largest LGBT+ community center.
March in the Philippines.

JAY’S STORY

VANESSA’S STORY

JUICE BOX X’S STORY

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Changing the Culture

Bangkok Plant Expands its D&I Efforts P&G Japan Further Drives D&I Externally
At P&G Thailand’s Bangkok Plant, we have holistic With its Diversity & Inclusion advocacy program,
programs to support working women and working P&G Japan showcases its 25 years of growing D&I
moms throughout their life stages, including extended culture, systems and people within the organization.
maternity leave and upgraded medical insurance to The Company also reached outside its walls to
cover maternity checkups. We have also developed inspire Japanese society by its involvement at the
enhanced trainings, networks and consultation sessions, “World Assembly for Women (WAW!) 2019, led by
from internal and external resources, to provide the Ministry of Foreign Affairs, and W20, where it
coaching on parenting, career advice and Work Life conducted inclusion training for managers. This year’s
Solutions services for employees and their families. We efforts helped P&G Japan directly reach more than
also created a formal group to provide a trusting and 80 companies and organizations and more than a
supportive environment for working parents to share thousand business leaders. This is in addition to the
parenting tips and experiences. To advance female more than 300 companies and organizations the
representation, we have female leaders join campus Company has worked with in the last 2.5 years.
hirings and deliver leadership talks to showcase
Company efforts in Gender Equality and Diversity
& Inclusion as a part of our recruiting efforts.

This year, we also extended our Diversity & Inclusion

efforts beyond gender equality, adding four D&I areas
that would best benefit the organization: Generations,
GABLE — the affinity group for Gay, Ally, Bisexual,
Lesbian and Transgender Employees, Flex@Work
and Working Parents. Throughout the year, the team
organized a full-fledged D&I campaign that included
speaking opportunities, video broadcasts, booth
activations, email campaigns, etc. To attract millennials,
the plant underwent a digital transformation. For LGBT+
employees, the team kicked off trainings, upgraded
policies for domestic partners and launched a campaign
to be an ally of GABLE. On Flex@Work, training sessions
for all employees were held to guide them on how to
navigate their careers successfully.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 88

Changing the Culture

P&G Employee Affinity Groups
Affinity groups connect employees based
on similar interests or aspects of diversity,
enabling them to feel valued, respected
and included, while empowering them
to perform at their peak. They foster
understanding for the interests and needs
of employees in their groups and provide
us with assistance in attracting, retaining The Corporate Women’s
and developing people. Additionally, affinity Leadership Team (CWLT)
groups provide assistance in understanding is committed to the
and meeting the needs of consumers of
advancement of women.
their group, and expand our opportunities
to make a difference in local communities
through volunteering.

Global Affinity Groups GABLE Corporate Women’s Leadership Team

GABLE is dedicated to fostering an inclusive, The Corporate Women’s Leadership Team (CWLT)
People with Disabilities Network
supportive global network that enables Lesbian, Gay, is committed to the advancement of women, helping
At P&G, we value diversity, including disability diversity,
Bisexual and Transgender (LGBT+) employees, and ensure that women’s skills and insights are well
that’s why 38 years ago we founded the People with
their allies, to contribute to their fullest potential and to represented throughout our global Company and
Disabilities (PWD) Network aligned with the U.S.
bring their whole self to work every day. What began at all levels of leadership. The CWLT continues to
enactment of the Americans with Disabilities Act.
more than 25 years ago as largely a North American- be actively involved in events and programs that
The global PWD group shares “coping strategies” with
centered network for fostering workplace equality for promote mentoring, sponsorship, the development
each other and with colleagues to enable others with
LGBT+ employees has grown into a supportive and of leadership skills, flexibility and increasing
disabilities to perform at their peak in the workplace
global community, with chapters in 40 countries in representation of women throughout the Company.
and enable managers and colleagues to become
every region of the world. These chapters represent the
disability confident. The PWD Network also leverages
diversity of our employees, as well as strong allies to
their diversity to influence Company strategies on
support individuality and inclusion.
things like inclusive product development and
inclusive advertising.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 89

Changing the Culture

Regional Affinity Groups Asian Pacific American Leadership Team
One of the fastest-growing groups in North America,
African Ancestry Leadership Network the Asian Pacific American Leadership Team (APALT)
The African Ancestry Leadership Network (AALN) was represents the Asian-Pacific Americans who have
Affinity groups are
the first employee affinity group established at P&G made major contributions to our business, at every key enablers for
and reflects P&G’s century-old commitment to the level of the Company. The team offers opportunities employees to feel
African American community. In the early 1950s, the for networking and is actively involved in recruiting,
Company reaffirmed its commitment to diversity by
valued, respected
retaining, developing and advancing employees of
hiring black skilled technicians and laborers. In 1958, Asian-Pacific heritage. and included.
with the launch of Drene Hair Care print advertising,
we progressively evolved our advertising and media Native American Indian Leadership Team
communications to include positive portrayals of The mission of the Native American Indian Leadership
diverse communities, which was not common at the Team (NAILT) is to enable employees with a strong
time. African Ancestry employees have been integral Native American Indian cultural identity to bring
in helping the Company become a corporate leader their whole selves to work, in a way that leverages
in innovation, leadership, diversity and inclusion by and respects the NAI diversity of our workplace
developing capabilities and insights that improve and supports the communities in which we live. By
representation and contributions at all levels of the strengthening the network across North America,
Company, and this has been a catalyst for other NAILT aims to develop talent of North American Indian
affinity organizations. The AALN’s current focus employees through mentoring, training, informal
includes recruiting, mentoring and sponsorship, connections and talent career support. The group also
talent development, and community engagement. volunteers in local communities where our employees
live and work, aiming to improve the lives of people
Hispanic Leadership Network through education and community service.
There are approximately 60,000 Latinos living in the
Cincinnati area, home to our global headquarters. Veterans and Reservists Network
With language, economic and education barriers, The Veterans and Reservists Affinity Network enables
life in Cincinnati can be difficult for many Hispanics. P&G to be the employer of choice for military veterans
A team of dedicated P&G volunteers comprising the and reservists by unleashing their talents for maximum
Hispanic Leadership Network in Cincinnati are united in impact and helping them strengthen local
their quest to improve people’s lives inside and outside communities. The network focuses on recruiting
the Company. This group volunteers in the community veterans, enabling our employees still serving in the
in the areas of health, education and the arts, and Reserves/National Guard, upskilling veterans for bigger
actively engages in programs that support impact, providing experienced P&G Military Veterans as
young Hispanic talent. mentors to veteran new hires, and giving back to the
25 communities where our P&G Military Veterans work.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 90

Awards and Recognitions

Human Rights Campaign Corporate Equality Canada’s Best Diversity Employer Award 2019
Index Perfect Score — 6th Year in a Row

Canada’s Top Employers for Young People 2019

Forbes Best Employers for Diversity 

Costa Rica Incluye 2018

Diversity Inc. Top Companies for Diversity

Disability Equality Index (DEI) Best Places to Work 2019

Disability Matters Workforce Award for Marketplace

The National Organization of Disability (NOD)

Leading Disability Employer Seal

DiversityComm/U.S. Veterans Magazine — Top Supplier

Diversity Program

The Corporate Charter of Diversity Award

for Participation in 7th German Diversity Day

Company Agreement for Equal Opportunities and

Equal Participation of Disabled People at P&G Germany
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 91

Gender Equality
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 92

We aspire to build a better world for all of us — inside and outside of P&G. A world
free from gender bias, with equal voice and equal representation for all individuals.
A world where everyone sees equal. When we do this, economies grow, communities
are healthier, businesses can thrive, and the world is a better place for everyone.

At P&G, we’re focused on three areas where we can have the greatest impact. First, we’re
leveraging our significant voice in advertising and media to tackle gender bias. We’re also
removing barriers to education for girls and economic opportunities for women through
corporate and brand programs and policy advocacy. And we’re creating an inclusive,
gender-equal environment within P&G, while advocating for gender and intersectional
equality in workplaces everywhere, so that everyone can contribute to their full potential.
In each of these areas, we partner with highly-engaged organizations that share our
commitment, combining our resources, talents and skills to have a bigger impact.

VIEW HIGHLIGHTS VIEW MORE STORIES

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 93

HIGHLIGHT

Always Works to
#EndPeriodPoverty
and Keep Girls in School
Lack of access to period products is often referred to
as ‘period poverty,’ and it causes girls to miss school,
sports and other developmental experiences which can
limit girls’ confidence and potential far beyond puberty.
In countries like Canada, Mexico, Turkey, the UK and the
U.S., a surprising number of girls miss school because
they don’t have access to period products — nearly one
out of five girls in the U.S.!

As a brand that has championed girls’ confidence

for more than 35 years, Always launched the
#EndPeriodPoverty campaign to raise awareness of
the issue and encourage people around the world to
take action — and they have! Since starting in the UK,
Always has expanded the campaign to 10 countries
and donated more than 50 million period products.
In March 2019, the UK government announced free
period products in secondary schools and universities.
In Canada, the Toronto Public School Board made a
commitment to provide free period products across
its nearly 600 elementary and secondary schools.

Together with P&G, Always also supported the launch

of the Girls Opportunity Alliance (GOA). We matched
public donations up to $250,000 to GOA’s Go Fund
Me campaign for grassroots girls’ education projects
around the world, including puberty education, period
products and other support to help girls stay in school.
We know that when we give girls the opportunity,
they seize it #LikeAGirl!
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 94

HIGHLIGHT

Equal Work, Equal Sweat,

Equal Pay
As a brand made for women since 1956, Secret
wholeheartedly believes women should not have
to sweat being paid fairly. On the heels of the U.S.
Women’s National Team (USWNT) World Cup win
in July, the Secret brand shocked the world when it
announced that it would donate more than $500,000
to the USWNT Players Association in an effort to close
the gender pay gap in U.S. soccer — making it the
first official sponsor to publicly support the team’s
fight for equal pay.

Pictured right: Crystal Dunn, Member of USWNT

Secret was the first official

sponsor to publicly support the
U.S. Women’s National Soccer
Team’s fight for equal pay.

EQUAL PAY FOR ALL

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 95

HIGHLIGHT

Ariel #ShareTheLoad and

Pampers #LoveTheChange
Promote Equality
Ariel expanded its 2015 #ShareTheLoad campaign
this year with a new film that asks, “Isn’t it time we
change the way we raise our sons and teach them
what we teach our daughters?” Ariel is hoping to
challenge social norms and change hearts, minds
and behaviors. Since the beginning of the campaign,
the percentage of Indian men who think “household
chores are a woman’s job” dropped from 79% to 52%.

Pampers research found that nearly three out of four

dads feel society places less value on their parenting
role, which is especially evident when it comes to
changing table access in public restrooms. So in
conjunction with Father’s Day, Pampers committed
to install 5,000 changing tables in restrooms across
the U.S. and Canada by 2021 in connection with its
#LoveTheChange campaign.

#SHARETHELOAD: INDIA

#LOVETHECHANGE
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HIGHLIGHT

A New Playbook for

Workplace Equality
At P&G, we are exposing and challenging
the myths about women at work — and Beyond the intersectional conversations at
advocating for a new playbook that more the #WeSeeEqual forums, our “Women at
broadly addresses the systems, policies, Work: Myth vs. Reality” interactive exhibit
processes and bias that hold women back in was a highlight during the Women Deliver
the workplace and the world. At P&G-hosted 2019 Conference in Vancouver, Canada. This
#WeSeeEqual forums around the world, international four-day event championed
we convened notable advocates for gender gender equality and the health and
equality, industry partners, government rights of girls and women everywhere.
representatives and our own engaged During that event, we were announced
employees, inspiring all to continue to as a founding member of the Deliver for
advocate for change within the workplace Good Business Ally Network and hosted
and in their communities. meaningful partner conversations with
more than 20 organizations focused on
India Singapore
solutions to achieve gender equality.
We were honored to be joined in Mumbai Julia Gillard, former Prime Minister of
Pictured below: Julia Gillard with Carolyn Tastad visiting
by Phumzile Mlambo-Ngcuka, United Australia, highlighted her experiences in the Myth vs. Reality: Women at Work exhibit.
Nations Under-Secretary-General and politics and current academic work. We
Executive Director of UN Women, as well also introduced the graduates of the first
as gender equality champions from Egypt, Women’s Entrepreneurs Development
South Africa and UAE. program co-led by P&G and WEConnect
International.

Cincinnati

In honor of International Women’s Day,

a powerful lineup of truth-tellers from
sports, comedy, music and more had
engaging conversations about gender
and intersectional equality. Guest speakers
included Abby Wambach, Hannah and
Jake Graf, Luvvie Ajayi, Maysoon Zahid,
MILCK, Sabrina Jalees and Wade Davis.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 97

HIGHLIGHT

Influencing Culture Through

Media and Advertising
We understand the opportunity we have to influence
culture through media and advertising — and we
believe that equality in our ads begins with greater
equality in the advertising industry. This year, we
championed efforts including:

• Association of National Advertiser’s #SeeHer

Movement, which promotes the accurate portrayal
of women and girls.

• Free the Work, which aims to get more women and

underrepresented creators involved in all aspects
of the creative process.

• #SheIsEqual Summit, co-hosted with Global

Citizen and the Association of National Advertisers,
to inspire broader action for gender equality during
the 2018 UN General Assembly in New York City.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 98

HIGHLIGHT

#ShareTheCare Helps Workplace

Equality Begin at Home
We embrace the new expectation that parenting
and caring for the home is for all genders. Our new
parental leave policy in Europe, #ShareTheCare,
enables fathers to take an average of eight weeks
of paid leave within the first 18 weeks of their child
being born or adopted. More than a policy change,
it is a step toward shifting cultural norms by making
child caregiving gender unbiased.

Photo Credit: Maryia Ramanava

Our new parental leave

policy in Europe seeks
to make child caregiving
gender unbiased.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 99

Gender Equality
Message from Carolyn Tastad

Using Our Voice

Making an Impact

Keeping Girls in School

Girls in STEM

Economic Advancement for Women

Changing the Culture

Gender Equality Partners

Awards and Recognitions

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 100

Message from “We have an unwavering commitment to gender equality.

Carolyn Tastad
Our aspiration is to create a world free from bias — with equal
voice and equal representation for all individuals.

Over the past year, we’ve used our voice to advocate for
a new playbook for gender and intersectional equality in
Group President North America, the workplace — one that moves beyond targets and quotas
Chief Sales Officer & for women and the sponsorship of women and women’s
Executive Sponsor development programs. While these things are important,
they aren’t enough.
Gender Equality
To go further and faster, we need more robust talent systems,
and more intentional planning. We need to drive equality-
based policies and practices — like pay and wealth equality
and parenting leave for both parents — because caregiving
has no gender, and equality at home enables equality at work.
And, we need to broaden our definition of what a leader looks
like, by developing highly-collaborative leaders with different
styles, experiences and skills who can bring people together
and build the workplace of the future.

Several of our brands are also raising their voices and taking
meaningful action to remove barriers to equality for women
and girls, from tackling pay inequality to ending period
poverty to showing men as equal partners.

This is what we believe at P&G and it’s the change we’re

trying to drive broadly.”
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 101

Using Our Voice

Influencing Culture Through Promoting Gender Equality in India,
Media and Advertising Middle East and Africa’s Ad Industry
We understand the opportunity we have to influence at the Dubai Lynx Creative Festival
culture through media and advertising, and we believe We attended Dubai Lynx, the Middle East’s biggest
that equality in our ads begins with greater equality creative festival, to share our views on why gender
in the advertising industry. This year, we championed equality matters, both in front of the camera as well
these efforts: as behind. During an all-brand panel discussion on
removing bias from advertising in the Middle East and
• The Association of National Advertiser’s #SeeHer
North Africa (MENA) region, we shared our views on
Movement, which promotes the accurate
why we believe in gender equality and how we have
portrayal of women and girls.
used our brands to promote positive conversations
• Free the Work, which aims to get more women and about gender issues, including Ariel’s #ShareTheLoad
underrepresented creators involved in all aspects campaign. We also discussed how we can promote
of the creative process. In order to sustain this gender equality through the creatives we hire to
movement, we’re committed to fostering a creative tell powerful stories locally. We are committed to
supply chain that promotes equality — leveraging changing how both men and women are perceived in
50% women in brand teams, agencies and advertising globally, including in markets across India,
commercial directors who produce ads. the Middle East and Africa.

• #SheIsEqual Summit, co-hosted with Global Citizen

and the Association of National Advertisers, to inspire
broader action for gender equality during the 2018
UN General Assembly in New York City.

At Dubai Lynx, we shared These actions underscore our commitment to

why we are using our brands constructively disrupt media and create a world where
everyone feels well-represented, included and valued.
to promote positive debate
about gender issues.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 102

Using Our Voice

Equal Work, Equal Sweat, Equal Pay “This change begins with us doing our part to help close
the gender pay gap with a contribution of more than
On the heels of the U.S. Women’s National Team
$500,000 to the U.S. Women’s National Team Players
(USWNT) World Cup win, Secret shocked the world
Association. This figure is inspired by the strong women
with an announcement that it would donate more
of the USWNT. As a partner of U.S. Soccer, we recognize
than a half million dollars to the USWNT Players
this is a multi-layered issue, and we look forward to
Organization in an effort to close the gender pay
working with the USSF (United States Soccer
gap in soccer — making it the first official sponsor
Federation) and the USWNT Players Association to help
to so publicly support the team’s fight for equal pay.
recognize that equal work and equal sweat deserve
equal pay for all.”
“Secret knows there are many things
First shared via a one-page manifesto in The New York
that make women sweat, but we
Times, this proclamation was met with widespread
believe equality should never be one enthusiasm and respect from the players, press
of them. We’re committed to using and public. The announcement sparked coverage
by nearly all major news and sports news outlets
our brand voice and platform for and on social media.
progress, with a focus on fighting for
equal pay and equal representation Secret donated more than
for all women.” $500,000 to the USWNT
Players Organization
in an effort to close the
SARA SAUNDERS
gender pay gap in soccer.
Associate Brand Director for Secret

“We have supported this history-making team all

EQUAL PAY FOR ALL
year long, and we are focused on driving advocacy
and action for systemic change,” said Sara Saunders,
Associate Brand Director for Secret.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 103

Using Our Voice

Ariel Urges Families To #Sharetheload After the successful campaign in India, Ariel continues Pampers Commits
to engage on the sharing of tasks with a campaign to Provide 5,000
The Ariel #ShareTheLoad campaign in India launched
specifically designed for the French market. The
in 2015, aiming to open lines of communication about Baby Changing
#PartageDesTaches campaign aims to promote the
equal distribution of household chores among family Tables in Men’s
idea that there are no more excuses for not sharing
members. The brand started by asking a simple
household chores. When children see their father
Public Restrooms
question: “Why is laundry only a woman’s job?” In across North
doing laundry, they understand that it’s not just a
2016, the campaign and question evolved to, “Why is
feminine task. This campaign has been awarded America by 2021
laundry only a mother’s job?” With a third campaign
“Best Responsible Communication Campaign” by Did you know that dads
in 2019, Sons #ShareTheLoad, Ariel asked, “Isn’t it
the French Advertisers Association (UDM). UDM spend three times more time on childcare versus
time we change the way we raise our sons and teach
recognized Ariel’s engagement and willingness 40 years ago, but nine out of 10 have experienced
them what we teach our daughters?” Through these
to renew a societal debate, using its brand image a restroom without a changing table? Although
provocative campaigns, Ariel is challenging social
and established reputation. legislation in the U.S. has been passed federally
norms and helping to change hearts, minds and
behaviors around gender equality. Statistics show (BABIES Act — mandates a changing table in all

that when Ariel first launched the #ShareTheLoad restrooms in federal buildings) and locally (NY and

campaign, 79% of Indian men thought ‘household California), there is still a need throughout the

chores are a woman’s job.’ In 2018, this number was country. Pampers recognizes dads are more hands-

down to 52%, signifying that change has begun. on than ever and wants to help enable them to take
the best care of their babies. As part of its “Love the
Change” campaign and just in time for Father’s Day
Ariel is challenging social norms 2019, Pampers announced its commitment to provide
and helping to change hearts, 5,000 changing tables for men’s restrooms across
minds and behaviors around North America by 2021, so more dads and babies can
gender equality. #LoveTheChange together when they’re out-and-about.
Pampers is working with partners, such as father Donte
Palmer who founded #squatforchange, to champion
thousands of dads who have used social media to voice
#SHARETHELOAD: INDIA their desire to see changing table equality. Within three
months, nearly 1,000 Pampers-sponsored Koala Kare
#SHARETHELOAD: FRANCE changing tables have been installed across the U.S.
and Canada.

#LOVETHECHANGE
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 104

Using Our Voice

SK-II’s “Meet Me Halfway” The film takes viewers to the heart of the matter,
Inspires Single Women in China candidly showing the women’s first attempts of
opening up to their parents about their lives and
to Overcome Marriage Pressure
the marriage pressure they have been dealing with.
by Taking the First Step
Through meeting halfway, both literally and figuratively,
Millions of young single women in China experience a daughters begin to see their parents in a different
disconnect from their parents citing marriage pressure light and come to the realization that the questions
as one of the top reasons. Many find themselves from their parents causing their burden were coming
having to choose between living up to their parents’ from a place of love and genuine care. Through
and society’s expectations and timelines of marriage bridging daughters and parents and facilitating an
and their own dreams and aspirations. open dialogue about marriage pressure, SK-II hopes to
provide a platform where mutual understanding can
SK-II premiered an online documentary film that
be achieved to empower women to make their own
further broaches the topic of marriage pressure
choice, in their own time.
with an emotional appeal to single women
worldwide — “Meet Me Halfway.” An extension of the Learn more about SK-II #changedestiny
SK-II’s ongoing #changedestiny philosophy, “Meet Me at www.sk-ii.com.
Halfway” follows the real-life stories of three young
single Chinese women as they bravely take on the SK-II: MEET ME HALFWAY
daunting first steps of reaching out to their parents
after years of avoiding and not returning home due
to marriage pressure. SK-II hopes to
empower single
women to make
their own choice,
in their own time.
 INTRODUCTION
INTRODUCTION ETHICS
ETHICS & CORPORATE
& CORPORATE RESPONSIBILITY
RESPONSIBILITY COMMUNITY
COMMUNITYIMPACT
IMPACT DIVERSITY&&INCLUSION
DIVERSITY INCLUSION GENDER EQUALITY
GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY
ENVIRONMENTAL SUSTAINABILITY 105

Making an Impact — 
Keeping Girls in School
Always Works to #EndPeriodPoverty Together with P&G, Always also supported the launch
and Keep Girls in School of the Girls Opportunity Alliance (GOA). We matched
public donations up to $250,000 to GOA’s Go Fund
Lack of access to period products due to economic
Me campaign for grassroots girls’ education projects
reasons is often referred to as ‘period poverty,’ and
around the world, including puberty education, period
it causes girls to miss school, confidence-building
products and other support to help girls stay in school.
activities and other developmental experiences,
We know that when we give girls the opportunity,
limiting girls’ potential and opportunities far beyond
they seize it #LikeAGirl!
puberty. In countries like Canada, Mexico, Turkey, the
UK and the U.S., a surprising number of girls miss India
school because they don’t have access to period In 1995, Whisper introduced its flagship Whisper
products — nearly one out of five girls in the U.S.! Menstrual Health & Hygiene School Program, a
As a brand that has been championing girls’ health and hygiene program wherein we educate
confidence for more than 35 years, Always expanded girls on menstrual hygiene practices and build their
their efforts and launched the #EndPeriodPoverty confidence to overcome the overwhelming challenges
campaign in 2017 to raise awareness of the issue, they face during puberty. We also handpick teachers,
spark conversation, and take action with the help of who are mothers and pad users, to advocate and
people all over the world. The campaign started in counsel school girls on the use of sanitary protection
the UK and since then, has launched in 10 countries and bust the myths and superstitions associated with
and donated more than 50 million period products the use of sanitary pads. Today, we run this program
to help girls stay in school. In March 2019, the UK with the active support of 40,000 schools educating
government announced free period products in about five million adolescent girls annually. Since 1995,
secondary schools and colleges and was followed we have educated more than 25 million girls about
by the Toronto Public School Board with free period menstrual hygiene. We are also working with the
products in all elementary and secondary schools. Goa Government to set up an educational module on
Menstrual Hygiene Management as part of the value-
added education in government schools.

WORLD MENSTRUAL HYGIENE DAY

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 106

Making an Impact — 
Keeping Girls in School
Always Works to #EndPeriodPoverty South Africa, Kenya, Nigeria
and Keep Girls in School (continued) The Always Keeping Girls in School program reaches
vulnerable girls with essential puberty and confidence
Turkey education and donations of sanitary pads, so that they
Always sister brand, Orkid, sparked a national can commit to their education and their future. Since
conversation in Turkey with #KeepGirlsInSchool, a 2008, we have reached more than 200,000 girls and
campaign to raise awareness about the lack of access donated more than 13 million pads in South Africa,
to period products affecting millions of girls throughout Kenya and Nigeria. Menstruation-related issues are
the country. In partnership with local NGO TOCEV, a gender-based barrier to girls’ education. There are
Orkid committed to donating four million pads and many reasons that children may miss school — but
organizing hygiene education classes across Turkey. being a girl should not be one of them.
The campaign was launched at the first global “Let’s
Talk!” event, celebrating women’s health champions, ALWAYS KEEPING GIRLS IN SCHOOL
followed by the kick-off of a nationwide campaign
featuring celebrities and influencers.
France
A survey conducted in late 2018 by Always shows
that about 130,000 French girls miss school each
year because they do not have access to hygienic
There are many reasons that
protection during their period. This is why the brand
children may miss school — but being
partnered with Dons Solidaires — an association that
a girl should not be one of them.
fights against waste and exclusion and launched
the campaign #Nonàprécaritémenstruelle (No to
Period Poverty).

During March and April 2019, for every Always pack

purchased or photo posted on social media with the
hashtag #Nonàprécaritémenstruelle, Always donated
an Always pad to Dons Solidaires. In total, the brand
donated four million pads to the association, to be
distributed to vulnerable young girls. We will have
a second wave of the campaign next year.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 107

Making an Impact — 
Keeping Girls in School
Always Works to #EndPeriodPoverty Canada
and Keep Girls in School (continued) Always has provided more than five million elementary
and secondary school students puberty and education
Malaysia materials through its long-standing partnership
We partnered with global drug and perfumery retailer, with schools across Canada. This year, Always donated
Watsons, to support girls living in orphanages in more than 1.5 million period products through schools
Malaysia by providing them with access to Whisper that support the Always Puberty and Confidence
sanitary pads. Thanks to the partnership with the Education Program.
local NGO, The Lost Food Project, more than 100,000
Recently, Always and Tampax announced a partnership
sanitary pads were provided to girls enabling them to
with United Way. The Period Promise Research Project,
continue to participate in school and other activities
funded by the local provincial government will study
during their periods. The program not only benefitted
the magnitude of period poverty, what impact it has on
the girls who received the products but also enabled
our communities, and determine if agencies working
the orphanages to use the resulting savings to
in our communities might be a part of the solution.
purchase other necessities like food and diapers
For a full calendar year, a handful of agencies around
for babies.
the province will be provided with free menstrual
products. These agencies and some of their clients will
provide the United Way of the Lower Mainland with
information about how this product has affected their
organization or their personal lives. That data and any
policy recommendations that develop as a result will
be distilled and reported back to the Government of
British Columbia. This is the first research project of
its kind in Canada.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 108

Making an Impact — 
Keeping Girls in School
Introduction of Greater China
#LikeAGirl Butterfly Program
The Greater China #LikeAGirl (LAG) program was
launched in 2016 and has become an annual corporate
responsibility event in honor of Women’s Day. The
mission of LAG is to empower girls to be whoever
Millions of “left behind”
they want to be. There are millions of girls who are left
girls get period products
behind in villages as their parents go into the cities
from our school
to work. The program provides pubescent village
girls with care toolkits during their period confidence
education programs.
classes. The toolkits include Whisper period products
and puberty education brochures. This donation is in
addition to the Whisper pads donated to schools in
China through our school education programs.

Always — Teachers of Confidence
In 2017 we discovered that one out of five Romanian
children abandon school and give up on their Evax Girls Everywhere
dreams. We want to help them build their confidence The Girls Everywhere in Spain project is a joint effort of
throughout education and inspire them to follow Evax feminine protection pads and the Inspiring Girls
their dreams. In partnership with Teach for Romania, Foundation. The mission of the project is to increase
a local NGO directly connected with children from the visibility of females in a variety of professional roles,
underprivileged areas, we launched the Teachers of including science, music, engineering and sports. By
Confidence. The campaign enables professors from inviting women from a variety of professions to schools
Teach for Romania to focus a full year on inspiring to share their stories with school-age girls, we help
children and helping build their confidence. In 2019, remove the biases and mental barriers that can keep
we took the partnership to the next level by supporting girls from achieving their professional ambitions. We
six “Teachers of Confidence” in teaching history, hope that by seeing women in a variety of jobs and
literature, art and Latin in six different schools. professions, girls will be more confident in choosing
the careers that are best for them.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 109

Making an Impact — Girls in STEM

Coding the Solution: Getting More Breaking STEM Myths — Our Mandideep
Girls Into STEM We signed on as Distribution Center Employs Female
a corporate partner Material Handling Equipment Operators
We are committed to reducing barriers preventing
with Girls Who Code
girls from accessing education. This is especially We continue to focus our efforts in achieving
to close the gender
important in science, technology, engineering and gender equality in the workplace and breaking the
gap in technology.
math (STEM) fields, where fewer than one in five myths associated with women in STEM in India.
computer science graduates are women. This year, we We became one of the first companies in India to
signed on as a corporate partner with Girls Who Code, double the number of female material handling
an international non-profit organization working to equipment operators. Women employees were
close the gender gap in technology and change the Supporting STEM for Girls in Egypt trained on handling material with a forklift, warehouse
image of what a programmer looks like and does. Our management systems, safety procedures, racking
Chief Information Officer, Javier Polit, also joined the In cooperation with the Ministry of Education, P&G
operations and emergency procedures. They were
board of directors for Girls Who Code. The partnership Egypt conducted STEM training sessions for school
also given training on handling pallets which helped
is focused on expanding the organization’s after- girls in Cairo to raise their interpersonal skills and
build skills and set them up for success.
school clubs to include free after-school programs for help them prepare for their professional careers
3rd–12th grade girls, run by community leaders, teachers, after graduation. The Egypt STEM Schools Project

librarians and parents. The club’s curriculum is provided a springboard for the country’s youth to

designed to be accessible to girls with a wide range of succeed through innovative STEM education. The

computer science experience. This summer, Walmart students benefitted from the program by attending

and P&G hosted a Girls Who Code summer immersion sessions covering topics such as supply chain,

program at offices in Arkansas, where dozens of 11 th automation, leadership skills, technical writing,

and 12th grade girls spent seven weeks learning to project management and presentation skills.

code. During the free program, participants learned

about computer science, gained exposure to tech jobs,
and joined a national sisterhood of girls who are using
computer science to become change-makers. Upon
graduation from the program, students enter the Girls
Who Code alumni network, where they can connect
with tens of thousands of girls across the U.S. who are
using technology to make a difference.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 110

Making an Impact — Economic
Advancement for Women
P&G Supports Women-Owned P&G and WEConnect Partner to
Businesses Globally Train Women-Owned Businesses
In partnership with our external partners — The Ohio Asia Pacific
River Valley Women’s Business Council (ORV-WBC), P&G’s Asia Pacific team, in partnership with
Women’s Business Enterprise National Council WEConnect International, held the first Women
(WBENC), UN Women and WEConnect International —  Entrepreneurs Development Program in Southeast
we proudly support women through several regionally Asia. The program reflects our commitment to
based women’s business development programs. women economic empowerment by focusing on
These programs help empower women business promoting a more diverse supply network. The
owners to grow and scale their companies by creating program offers women-majority-owned businesses
meaningful opportunities to educate, train and build the opportunity to access a comprehensive training
business networks. Through this program, we have program across 10 different modules, including Legal,
been able to empower 280 women-owned companies HR, Procurement, and Sales and Marketing. Nineteen
in the U.S., India, UK, Turkey, China, Nigeria, South women entrepreneurs, representing a diverse range of
Africa, Singapore, Costa Rica, Brazil, Pakistan, UAE, small and medium-sized women-owned enterprises
Egypt and Mexico. in Singapore, were selected from among more than
55 applicants to participate on the program. They
went through ten training sessions and several special
WECONNECT INTERNATIONAL
sessions facilitated by our trainers in participation
with the Singapore government and U.S. Embassy
in Singapore. The 2019 program culminated with the
With WEConnect International, 2019 cohort graduation event during the P&G APAC
we support women-owned #WeSeeEqual Symposium in May.
businesses through training
designed to help them
grow and scale.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 111

Making an Impact — 
Economic Advancement for Women
P&G and WEConnect Partner to UN Women and other partners of the Women’s Forum.
Train Women-Owned Businesses This coalition aims to build the foundation for supplier
diversity in Europe and the missing infrastructure
(continued)
needed to support women-owned businesses to
South Africa grow and gain visibility to corporate buyers and
In partnership with WEConnect International, we governments. Notably, competitors and organizations
launched the second edition of the P&G Business from multiple industries are coming together with the
Development Program in South Africa. This year, more ambition to create more diverse and gender-responsive
than 20 women-owned businesses were selected to supply chains, serving as an accelerator for women’s
attend the five-week training event designed to develop economic empowerment. We were also proud that
their capacity as suppliers and, ultimately, help them Shweta Sharma, Director, P&G Global Travel Retail, was
grow and scale. The program, set in Johannesburg, selected among the 11 Rising Talents 2018. The Women’s
consists of ten modules (two per week) that are Forum Rising Talent initiative strives to recognize
facilitated by senior members of the our leadership highly talented young women who are on their way to
team. In the spirit of collaboration, we also welcomed becoming influential figures of the world’s economies
external trainers from other corporate members and societies and serve as role models for leaders of
and governments to provide valuable expertise and tomorrow. Through this initiative, the Women’s Forum
experience to the curriculum. “We are delighted to brings to life the belief that the identification and
partner with WEConnect International again in South nurturing of top talent among new generations of
Africa. We had 120 applicants and were unfortunately women is critical for the future of global business
only able to select 24 women business owners for this Advancing Women’s Economic
and society.
year,” said Shereen Wardakan, P&G Purchases Leader Opportunities for a More Inclusive World
South Africa. Becoming a strategic partner of the Women’s Forum
In addition to the training content, the networking for the Economy and Society marked another step
We are proud that
represents a unique opportunity to foster engagement forward in our efforts to promote a world free from
Shweta Sharma,
between our senior management trainers and gender bias. The Women’s Forum is among the top
director, P&G Global
women business owners. This dynamic program five most influential platforms worldwide, dedicated to
Travel Retail, was
enables participants to share best practices, ideas and highlighting women’s voices and perspectives on global
issues. Together, we co-created the Supplier Diversity
selected among the
experiences, increasing the total value of the program
Daring Circle, a collaborative effort with WEConnect, 11 Rising Talents 2018.
for both the women business owners and the P&G team.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 112

Making an Impact — Economic
Advancement for Women
P&G Brazil’s First Supplier Ibu Nakhoda Hidup Mothers’
Diversity Program Entrepreneurship Program in Malaysia
P&G Brazil, in partnership with WEConnect The Ibu Nakhoda Hidup (INH) mothers’
International, initiated the First Supplier Diversity entrepreneurship program, in collaboration with
Program aimed to strengthen women-owned the Malaysian retailer Mydin Mohamed Holdings
companies in Brazil. This is part of the Company’s Berhad (MYDIN) and Pertubuhan Pembangunan
commitment to direct two billion dollars of its Kendiri Wanita dan Gadis (WOMEN:girls), celebrated
purchasing budget to women-owned businesses. its fifth anniversary in 2019. The program provides
The initiative that was already kicked off in India, support and assistance to mother entrepreneurs
Turkey, Nigeria, UK, Mexico, China and South Africa, across Malaysia with a focus of helping them to
was extended to Brazil, Costa Rica and Singapore in extend their businesses. This year, the program also
2019. In Brazil, 25 small and medium-sized companies, included a bazaar where 20 alumni of previous Ibu
with at least 51% of ownership and control under one Nakhoda Hidup editions showcased their businesses
or more women, were selected between November through a discussion/mentoring event with mother P&G Pakistan Initiative for Women’s
2018 and January 2019 for the program. The program entrepreneurs and their partners. They also had Economic Empowerment
aspires to provide access of women-owned companies a roadshow that traveled to different locations to
Through our social cause programs, we have partnered
to the global supply chains through the improvement maximize the impact and support women’s economic
with Health Oriented Preventive Education (HOPE)
of their business management models. “The female empowerment in Malaysia.
and UN Women for women’s skill-development and
public accounts for about 85% of the purchasing power
girls’ education in Pakistan. Now in its second year, this
worldwide, but less than 1% of multinationals’ spending
program is expected to benefit an estimated 10,000
on purchases goes to women-led companies. As a
women and girls over a three-year period. We have also
Company committed to diversity, inclusion and gender We’re providing support
supported the UN Women-led report on Stimulating
equality, we want to change this scenario and invest for mother entrepreneurs
Women’s Entrepreneurship through Gender Responsive
in these small and medium-sized entrepreneurs across Malaysia through
Procurement in the Public and Private Sector to help
so they have the skills to grow their business,” said a program meant to
women-owned businesses access equal opportunities
Juliana Azevedo, P&G Brazil General Manager. extend their businesses.
through affirmative procurement, investment and
supply chain policies. The report was launched by UN
Women and P&G Pakistan in Islamabad in May 2019.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 113

Making an Impact — Economic
Advancement for Women
P&G Thailand Partners with UN Promoting Women Entrepreneurship
Women to Promote Gender Equality Projects in Spain
P&G Thailand has been partnering programs with Many women consider starting their own business as a
UN Women since 2013. This year, we became the good professional alternative to working for someone
first “HeForShe” corporate partner in Asia-Pacific with else. However, only about 12% of entrepreneurship
UN Women for gender equality. We also conducted projects have a woman as a CEO or founder. For
the “We Care for Others” program for community the second year, our beauty brands in Spain have
development in the Samutprakarn province, where partnered with Womenalia, a recognized network of
our employees helped educate schoolgirls in the more than 280,000 professional women and seven
community about gender equality. The program perfumery chains, to enhance entrepreneurship
gives school girls the knowledge to become more opportunities for women via the launch of the “Sigue
confident in speaking up for gender equality. Adelante” (Keep Going) grants. This year, grants were
given to six entrepreneur women to launch their
business projects and have access to funding, training,
The “We Care for Others” mentoring and a co-working space. This second edition
program gives school girls has received incredible support with a total of 700
the knowledge to become stores participating. Public relations and social media Creating Opportunities for
more confident in speaking support also has raised participation to 70 projects. Female Engineers in Europe
up for gender equality. P&G German Technical Center (GTC) Kronberg held
a series of recruiting events at The University of
Cambridge and Imperial College in London, targeting
technical engineers with the aim of identifying
female candidates who aspire to pursue R&D careers
in historically male-dominated technical roles. With
innovation challenges and Women in Engineering
dinners, we connected with nearly 100 engineering
students. As a result of the events, six female
engineers were offered internships/PhD seminars
at GTC Kronberg.
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Changing the Culture

A New Playbook for Workplace Equality U.S.
As part of our long-standing commitment to gender
We are exposing and challenging the myths equality, we hosted our second annual #WeSeeEqual
about women at work and advocating Forum on March 5, 2019 at our Cincinnati Headquarters.
for a new playbook that more broadly In honor of International Women’s Day, a powerful
addresses the systems, policies, processes lineup of truth tellers from sports, comedy, music
and more had engaging conversations about gender
and bias that hold women back — both
and intersectional equality. Guest speakers, including
in the workplace and the world. At our Abby Wambach, Hannah and Jake Graf, Luvvie Ajayi,
#WeSeeEqual forums around the world, Maysoon Zahid, MILCK, Sabrina Jalees and Wade Davis
we convened notable advocates for gender spoke on panels with Company leaders. During the
equality, industry partners, government forum, we also discussed a new playbook required
to accelerate the progress on gender equality inside
representatives and our own engaged
companies, suggesting that the focus needs to move
employees, inspiring all to continue to away from “fixing the women” to fixing the systems,
advocate for change within the workplace policies and cultures that perpetuate bias and the
and in their communities. global gender gap.

At our #WeSeeEqual
forums, we encouraged
all to continue to
advocate for change.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 115

Changing the Culture

India Singapore
In partnership with UN Women, we organized P&G Asia Pacific successfully celebrated its second
P&G IMEA’s (India, Middle East and Africa) first #WeSeeEqual Summit. The summit is the flagship
Gender Equality Summit, #WeSeeEqual. The event of the Company’s holistic gender equality
conference brought Company leaders and external program which has delivered strong improvements in
influencers together to surface insights around the female representation across all levels in the Company.
myths that prevent us from accelerating our progress The program is grounded in a multi-pronged approach,
toward gender equality. The summit highlighted including a plan to drive 50/50 representation at
topics that are part of our daily lives, including gender every level in P&G. It also includes a year-long program
myths in the workplace, sharing the load at home and focused on advocacy for gender equality and women’s
how girls can be unstoppable. The personal stories empowerment beyond our Company’s walls.
of our speakers enabled many to understand the
We are making progress, with 47% representation of
importance of breaking stereotypes and overcoming
women globally at the manager level and more than
unconscious biases, and inspired all to play an active
40% at the leadership level. This year’s #WeSeeEqual
role in bringing about a change. We also announced
Summit also celebrated the first graduate of
our commitment to:
Singapore’s Women’s Entrepreneurs Development
• Spend $100 million working with women-owned program which we lead in partnership with WEConnect
businesses in IMEA. International.

• Educate more than 23 million adolescent girls

on puberty and hygiene across IMEA.

• Use our voice in advertising and media forums, Today, 47% of our
such as the #WeSeeEqual Summit and other workforce is women,
multi-stakeholder efforts, to spark conversation on our way to 50/50.
and motivate change.
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Changing the Culture

We LEAD the Way for Gender Equality Dammam Gender Equality Journey
As a foundation partner and longstanding supporter To advance gender equality in our Dammam plant,
We are committed of the Leading Executives Advancing Diversity (LEAD) we initiated a plan to increase female representation,
to increasing the role Network, we are committed to increasing the role retain more female workers and create a more inclusive
and participation of women and participation of women within the economic culture. This involved broadening our female talent
within the economic value chain and actively promoting gender equality. pipeline by reaching out to women in other areas
value chain and actively With this in mind, we’ve joined forces with other of the Company, leveraging external agencies, and
promoting gender equality. corporations to actively attract, retain and advance inviting college students for site visits. We hit our
women in the European retail and consumer goods female retention target by conducting individual needs
industry. It is a platform for exchanging ideas, best assessments, providing monthly connect opportunities
practice and inspiration to help others find solutions with plant managers and key site leadership team
to challenges they might be facing. We are driving members, and redesigning our facilities to meet female
our partnership with the LEAD Network through employee needs. We also offered Men Advocating Real
local chapters in Germany, the Netherlands, Spain, Change (MARC) trainings and mentorship programs
Switzerland, Turkey and the UK. After the official focused on diversity and inclusion.
launch of LEAD in Switzerland last year, the first
LEAD Mentoring Program was held in Zurich where
mentors and mentees were brought together to form
mentoring pairs that will provide them with the
mutual support and trust they need to drive success.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 117

Changing the Culture

Opening a Daycare Center at Our P&G Korea Partners with Gender
Jakarta Manufacturing Plant Equality Ministry
Our plant in Jakarta had a small female representation, P&G Korea became the first multinational company
with high female employee attrition largely due to partner with the Ministry of Gender Equality and
to a lack of after-childbirth support. Through open Family (MOGEF) for “Gender-equal and Inclusive
discussions and joint efforts to solve this issue, our P&G Growth” in recognition of the continuous efforts to
Jakarta Plant pioneered a baby daycare facility and had promote gender equality in corporate culture. The
onsite childcare in a manufacturing site. The Jakarta underrepresentation of women is said to be a serious
plant female technician leaders increased significantly problem in Korea. The female ratio of executive levels
as did the number of women floor operators. Most in the private sector is only 2.3%, falling far behind
noticeable, the attrition rate has dropped. The site has that of the Organization for Economic Cooperation
been recognized as the Best Workplace for Women in and Development (OECD) average of 23%, ranking the
the region by the local government and aims to retain lowest for seven consecutive years. Amid this reality,
all working mothers post-maternity leaves in the future. P&G Korea stands out with female representation
in executive and managerial levels reaching 46%
and 57% respectively. Minister Sun-mi Jin visited the
Seoul office to sign the agreement and learn how
the Company has incorporated gender equality
into the business strategy. “I am deeply impressed,
and strongly believe that if P&G Korea can share a larger impact on gender equality in Korean society,
the experience in ways that local companies can P&G Korea will actively seek opportunities to inspire
understand, it will bring a positive change to Korean other organizations by sharing experiences and
society,” she said. With this agreement, P&G Korea knowledge at external events in collaboration with
promised to maintain a 50% female ratio at all levels MOGEF. This partnership is a strong starting point, and
and continue to foster inclusive work environments we aspire to get closer to a world where #WeSeeEqual.
through strengthening Flex@Work, parental leave
programs and need-based policies. In order to drive
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 118

Changing the Culture

#ShareTheCare Helps Workplace Along with Vital Voices, we are transforming what Following the in-person gathering, all participants will
Equality Begin at Home people see as leadership in the region, creating be eligible to apply for grants to support their social
sustainable change and breaking gender bias barriers impact projects. The program will grant mentoring
We embrace the new expectation that parenting and
to education and economic opportunities. The group support by leveraging the Vital Voices mentor network
caring for the home is for all genders. Our new parental
of 16 participants came from Mexico, Brazil, Argentina, as well as our executive professionals. We are proud
leave policy in Europe, #ShareTheCare, enables fathers
Panama and Guatemala and excelled with their diverse to be part of their journey and to help these inspiring
to take an average of eight weeks of paid leave within
and high-quality projects from human rights and voices in Latin America build their tribe.
the first 18 weeks of their child being born or adopted.
gender equality projects to fighting deforestation.
More than a policy change, it is a step toward shifting
The program celebrated its first milestone with a face-
cultural norms by making child caregiving gender
to-face meeting in Buenos Aires to get the participants
unbiased. “We are passionate about changing outdated
together in order to discuss their projects and provide
perceptions around parental roles and want to shift
leadership, communication and fundraising training.
from the stereotype that the women should be the
sole full-time caregiver in the early stages of a child’s
life. Rather than fathers ‘daring to ask’ to take leave,
they are highly-encouraged to prioritize time with
their child so that the whole family can enjoy the
associated benefits,” said Giorgio Siracusa, Vice
President, HR Europe.

A Force for Inspiring Voices

in Latin America
In collaboration with Vital Voices Global Partnership,
an international NGO focused on the development
and training of women leaders, we launched a
fellowship in Latin America. The program aims to
empower young women by unleashing their full
leadership potential to transform and accelerate
peace and prosperity in their communities.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 119

Gender Equality Partners

Achieving a world free from gender bias is not work that
any one individual, NGO, government or company — 
no matter how committed — can tackle alone. In all of
our Gender Equality focus areas — leveraging our voice
in advertising, removing barriers to education for girls
and economic opportunity for women and achieving
50/50 representation within our Company — we partner
with highly-engaged and effective organizations that
share our commitment.

We are inspired and proud to work with our partners

to combine our resources, talents and skills to have a
broader and bigger impact.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 120

Awards and Recognition

Best Company for Female Executives AmCham Singapore HERo Awards 2019 — Individual
Award ‘Male Champion of the Year’ awarded to
Magesvaran Suranjan, President, P&G Asia Pacific,
NAFE Top Companies for Executive Women
Middle East & Africa

Working Mother 100 Best Companies for Working

JUMP organization Wo.Men@Work Award for being
Mothers — Top 100
the next “CEO Ambassadors for Gender Equality at
Work 2019”
Working Mother Best Companies for Multicultural
Women — Top 10
Forbes Japan Women Award 2018

Bloomberg Gender Equality Index 2019

Fortune Most Powerful Women (International) — 
Alex Keith #36, Fama Francisco #37
AmCham Singapore HERo Awards 2019 — 
Outstanding Achievement on Gender Equality.
Women Inc. Most Influential Corporate Directors — 
Category: Best Enterprise (MNC)
Mary Lynn Ferguson-McHugh and Carolyn Tastad
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Environmental Sustainability
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 122

At P&G, environmental sustainability is embedded in how we do

business. We have a responsibility to make the world better — through
the products we create and the positive impact our brands and
Company can have in communities worldwide. We’ve established
ambitious goals to minimize our environmental footprint, to innovate
with the best and safest ingredients from both science and nature,
and to create products that make responsible consumption irresistible
for people everywhere.

VIEW HIGHLIGHTS VIEW MORE STORIES

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 123

HIGHLIGHT

Ambition 2030
2019 marks the one-year anniversary of the
announcement of our Ambition 2030 sustainability
goals. These goals leverage our scale to enable and
inspire positive impact on the environment and the
five billion people our brands touch each day around
the world. With these goals, we are focused on where
we can make biggest positive difference — our brands,
our supply chain, society and our employees.

People know us through our brands, and we will use

the power of our innovation and our brands to delight
consumers and drive positive impact. In our supply
chain, we will reduce our footprint and strive for circular
solutions. We can impact society by creating powerful
partnerships that enable people, the planet and our
business to thrive. This includes finding solutions so
that none of our packaging finds its way to the ocean.
And finally, we will tap into our greatest resource, our
employees, so that they are engaged and equipped
to build sustainability into their daily work and
communities.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 124

HIGHLIGHT

Brands Take On Responsible

Consumption
Our leadership brands are working on innovative
programs to create products, solutions and services
that make sustainable lifestyles seamless, while
continuing to offer the value and superior performance
consumers expect from our brands.

The Brand 2030 framework is our next step toward

meeting our Ambition 2030 goal of “100% of our
leadership brands will enable and inspire responsible
consumption.” Our new Brand 2030 criteria are
embedded in the Company’s brand growth model and
aimed at driving positive impact while creating value
for consumers and our Company.

Ariel

Ariel Europe is striving to make all its packaging

recyclable by 2022 and to reduce plastic packaging
by 30% by 2025. The first step was to convert their
SUD tubs to light-weight bags, starting in the UK as of
July 2019, saving 75% plastic. Additionally, the brand
announced in September 2019 to increase its PCR in
Ariel bottles from 25% to 50% across Europe starting in
the first quarter of 2020.

Pampers

Pampers keeps innovating toward more sustainable

diapering solutions in an effort to use 30% less1
diapering materials per baby over their diapering
time. Using innovation and more effective materials,
the brand has already reduced the average weight
of its diapers by 18%2 in the past three years, with the
same trusted dryness. Additionally, Pampers is leading
cutting-edge recycling efforts for all brands of diapers
and wipes, not just Pampers, with a commitment to 1 Vs. a typical disposable diaper

launch recycling operations in three cities by 2021. 3 2 Comparison of Pampers diapers sold in Western Europe 2019 vs. 2016

3 The recycling technology was invented by Fater, a JV of P&G and Angelini

(which makes Pampers in Italy).
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 125

HIGHLIGHT

Reduce, Reuse, Recycle

Our goal is to have 100% recyclable or reusable
packaging by 2030. In April 2019, we elevated that
commitment to reduce global use of virgin petroleum
plastic in our packaging by 50% by 2030.

This is an ambitious goal we will achieve via light

weighting, increasing our use of recycled plastic,
driving conversion to more concentrated product
forms, and when it makes sense, using alternative
materials. We estimate this will avoid the use of more
than 300,000 tons of virgin plastic.

100%
of our packaging
will be recyclable
or reusable by 2030.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 126

HIGHLIGHT

Testing Reusable Packaging

Loop, a partnership with TerraCycle, is a global circular
shopping platform designed to eliminate waste. Using
the age-old “milkman” concept, participants purchase
a variety of household products — including Tide, Ariel,
Cascade, Febreze and Pantene — in durable, refillable
packaging conveniently delivered straight to their
doorstep. Once empty, Loop collects and cleans the
packaging to be put back into circulation for reuse.

P&G was the first consumer

products company to partner
with international recycling leader
TerraCycle in the Loop program.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 127

HIGHLIGHT

Joining Forces to End

Plastic Waste
In 2019, we joined forces with more than 40 companies
that make plastic, use plastic in their products and
packaging, and those who recycle and manage plastic
waste to form The Alliance to End Plastic Waste.
P&G CEO David Taylor took the lead to serve as the
first Chairman of the new Alliance, a not-for-profit
organization that plans to invest $1.5 billion
over the next five years to help end plastic waste in
the environment.

Research shows that nearly 80% of the plastic in

oceans begins as litter on land, the vast majority of
which travels to the sea down one of ten major rivers
around the world. Many of these rivers run through
densely populated areas that lack suitable waste
collection and recycling infrastructure. The Alliance is
supporting an array of projects and partnerships that
focus on solutions in four core areas: infrastructure,
innovation, education and cleanup, with particular
emphasis where the need is most urgent in
Southeast Asia.

The Alliance is the foremost CEO-driven

international organization focused on bringing
together industry, government, communities
and civil society in the fight to end plastic waste.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 128

HIGHLIGHT

Protecting Water for People

and Nature
Pressure on water resources is increasing in many
regions across the globe. Urban populations are
growing, demand is outpacing the water supply, and
water quality is a recurring issue. We recognize this
is a complex issue that requires collaboration across
private, public and civil society to solve.

The 50 Liter Home Concept, spearheaded by P&G,

brings together companies, policy makers, influencers
and communities to develop and scale innovations
for the home that help solve the urban water crisis
and, at the same time, address household energy
consumption and associated GHG emissions.

Major cities around the

world face the prospect
of a water crisis.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 129

HIGHLIGHT

Impacting Climate Change

P&G achieved a significant 2020 sustainability goal
ahead of schedule. We are proud to share that we
are purchasing 100% renewable electricity in the U.S.,
Canada and Western Europe. These three markets are
among our largest and represent more than 70% of our
purchased electricity, signifying a strong start to P&G’s
Ambition 2030 goal of purchasing 100% renewable
electricity globally by 2030.

We are now
purchasing

100%
renewable electricity in the U.S.,
Canada and Western Europe.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 130

Environmental Sustainability
Message from Virginie Helias Water-Efficient Products Protecting Water for People
and Nature
2020 Environmental Goals Progress Trust and Transparency at the Core
Reinventing Water for Urban Living
Environmental Progress versus SUPPLY CHAIN
2010 Baseline EMPLOYEES
Supply Chain
BRANDS Employees
Climate
Brand 2030 Tracking Our Progress
Responsible Forestry
Ambitious Packaging Goals Awards and Recognitions
Palm Oil
New Packaging that
Changes the Game Water Environmental Resource
and Waste Summary
Reclaiming Plastic and Waste
Giving it a New Life Global Measurement and
Additional Operational Data
Loop Tests Refillable, SOCIETY
Reusable Packaging
Creating Circular Economies
Closing in on Our
2020 Packaging Goals Keeping Plastic Waste out
of the Environment
Responsible Consumption
for Energy Savings Responsible Consumption
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 131

Message from “At P&G, sustainability is embedded in how we do business —

Virginie Helias
 and has been for a very long time. In fact, 2019 marks the
20th anniversary of our environmental sustainability report.
While the report’s name and design has changed over the
years, one element has always remained the same — our
commitment to make the world better through the products
Chief Sustainability Officer we create and the positive impact our brands can have in
communities worldwide.

2019 also marks the one-year anniversary of our Ambition 2030

sustainability goals announcement. When we designed these
bold commitments, our intent was to leverage our scale to
enable and inspire positive impact on the environment and
the five billion people our brands touch each day around the
world. Although there is much to do, I’m proud to say we are
already making great progress.

We are progressing with the development of innovations

and products that make responsible consumption a reality
for people everywhere. We are reducing our footprint and
striving for circular solutions. We’re actively engaging industry,
governments, civil society groups and academics to forge
new paths and create breakthrough solutions that drive
the greater good. Our employees are staying focused and
building sustainability into their work each and every day
to have a positive impact on the environment and the
communities we serve.

All of this work together will have a tremendous impact to

advance solutions against some of the world’s most complex
and challenging issues. I believe that we can truly be a force
for good and a force for growth. I am inspired by our ongoing
efforts and optimistic for a bright future.”
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 132

2020 Environmental Goals Progress

As we approach 2020, we have made significant progress against the goals we set in 2010 around climate, water
and waste. As we are well on our way to achieving these goals and closing out 2020, we are raising the bar with
even bolder commitments called Ambition 2030.

Reduce energy use at P&G facilities by 20% Reduce truck transportation kilometers by 20% per unit
per unit of production by 2020 of production

CLIMATE Achieved — 21% reduction per unit of Achieved — reduced kilometers

production by more than 25%

Reduce absolute GHG emissions by 30% by 2020 Ensure plants are powered by 30% renewable energy

13% of energy is from renewable sources

We have reduced absolute
GHG emissions by 25% Note: New renewable electric purchases
beginning July 2019 will be included in next
year’s report, helping exceed this goal.

Ensure 70% of machine loads are low-energy cycles Implement palm oil commitments

We continue to advance progress in our three-pillar

Achieved — 70% of loads are low-energy strategy: supplier management, smallholder program
and industry influence

Have 100% of the virgin wood fibers used in our tissue/ Create technologies by 2020 to substitute top
towel and absorbent hygiene products be third-party petroleum-derived raw materials with renewable
certified by 2015 materials as cost and scale permit

We have developed the ability to substitute

Achieved — 100% third-party certified our top petroleum-derived raw materials
(resins, cleaning agents and acrylates) with
renewable materials
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 133

2020 Environmental Goals Progress

Provide 1 billion people with access Reduce water use in manufacturing facilities by 20% per
to water-efficient products unit of production with conservation focused on water-
stressed regions
WATER
Achieved — 1 billion people with access to Achieved — 27% reduction per unit
water-efficient products of production

100% zero manufacturing waste to landfill by 2020 Have 100% of our paper packaging contain either
recycled or third-party-certified virgin content by 2020

WASTE 99% of the volume reported

92% of our manufacturing sites are ZMWTL by our suppliers was either recycled or third-
party-certified virgin content

Reduce packaging by 20% per consumer use Double use of recycled resin in plastic packaging

We used approximately 45,100 metric

We have reduced packaging
tons of post consumer resin (PCR) in our
by approximately 14% per consumer use
plastic packaging, getting us 73% of the
way to our goal

Ensure 90% of product packaging is either Conduct pilot studies in both the developed and
recyclable or programs are in place to create the ability developing world to understand how to eliminate
to recycle it landfilled/dumped solid waste

We continue to make progress

We have achieved 88% and have strong,
implementing a variety of pilot projects with
ongoing effort to further increase recyclability
external partners
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 134

Environmental Progress
versus 2010 Baseline
With our operations, we strive to grow responsibly, constantly improving our efficiency
while reducing our global footprint. Global production has increased since 2010,however we
have successfully decoupled that growth from our environmental footprint, achieving both
absolute and production-adjusted reductions in waste, water, energy and GHG emissions.

GHG Energy Waste Water Renewable

Energy

25% 21% 92% 27% 13%

25% absolute reduction 21% reduction per 92% of our 27% reduction per unit 13% of energy is from
of green house gas unit of production production sites are of production renewable sources
emissions zero manufacturing
waste to landfill
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 135

Brands
Use the power of innovation and our brands to
delight consumers and drive positive impact.
• 100% of our leadership brands will enable and inspire
responsible consumption.
• 100% of our packaging will be recyclable or reusable.
• We will reduce global use of virgin petroleum plastic in our
packaging by 50%
• We will build even greater trust through transparency,
ingredient innovation and sharing our safety science.
 INTRODUCTION
INTRODUCTION ETHICS
ETHICS & CORPORATE
& CORPORATE RESPONSIBILITY
RESPONSIBILITY COMMUNITY
COMMUNITYIMPACT
IMPACT DIVERSITY&&INCLUSION
DIVERSITY INCLUSION GENDER EQUALITY
GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY
ENVIRONMENTAL SUSTAINABILITY 136

BRANDS

Brand 2030
Brands Enable Responsible “Consumers today expect brands
Consumption
to take meaningful action in
Most consumers are not willing to compromise The Brand 2030 framework
solving some of the most complex
performance for sustainable lifestyles and expect is our next step toward
brands to take action in solving some of the most challenges facing the world. This is meeting our Ambition 2030 goal
complex challenges facing the world. In fact, 9 out of “100 percent of our leadership
why P&G is focused on reinventing
of 10 consumers feel better about purchasing a brand brands will enable and inspire
that supports a social or environmental cause and brands to be a force for good and responsible consumption.”
more than half of those consumers expect it. P&G a force for growth. We want our
and its brands have the opportunity to not only
create products that offer superior performance, but brands to be growing and creating
promote conversations, influence attitudes, change value while having a measurable,
behaviors and drive positive impact on society and
the environment.
long-term, positive impact on society
Brand 2030 is the Company’s next step toward
and the environment.”
meeting its Ambition 2030 goal of “100 percent of our
leadership brands will enable and inspire responsible MARC PRITCHARD,
consumption.” Our new Brand 2030 criteria are
Chief Brand Officer
embedded in the Company’s brand growth model and
aimed at driving positive impact while creating value
for consumers and our Company.

To do that, we have asked each brand to implement

four Brand Fundamentals and one brand-
specific Ambition, ensuring a thorough long-term
integration of meaningful and measurable social and
environmental impacts brand strategy and experience
versus only an initiative.

In FY18/19, we trained all leadership brands on the

requirements and in FY19/20, we will finalize our
tracking and reporting process. As our journey will take
us through 2030, our intent is to regularly review these
criteria and update them as science, stakeholder views,
and our own experience evolves.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 137

BRANDS

Brand 2030 — The Fundamentals

1) Product and Packaging Innovation • Ariel Europe is striving to make all its packaging 2) Brand Communication
recyclable by 2022 and to reduce plastic packaging
Brands will need to innovate to enable by 30% by 2025. The first step was to convert their
Brands leverage their voice in communication
responsible consumption: single-use dosage (SUD) tubs to lightweight bags. and advertising production to promote social
This started in the UK and as of July 2019, has saved and environmental sustainability
• A meaningful impact in the brand’s key 75% of plastic. Additionally, the brand announced
environmental impact area (e.g. water, in September 2019 plans to increase its PCR in Ariel •A
 riel is using its voice to help shape a future of
bottles from 25% to 50% across Europe starting in the equals through campaigns like “Partage des Taches”
raw materials)
first quarter of 2020. in France and “Share the Load” in India, which
support the idea of men and women equally sharing
• 100% of packaging will be recyclable
housekeeping tasks. In addition, it is promoting to
or reusable PRESS RELEASE: PL ASTIC REDUCTION
washing in low temperatures in its recent WWF Earth
Hour pledge in the UK.
• A meaningful increase in responsibly PRESS RELEASE: PCR INCREASE
sourced bio-based or recycled or more
SHARE THE LOAD
resource-efficient materials • Pampers keeps innovating toward more sustainable
diapering solutions in an effort to use 30% less1
diapering materials per baby over their diapering PARTAGE DES TACHES
time. Using innovation and more effective materials,
the brand has already reduced the average weight • In partnership with UNICEF, Pampers has
of its diapers by 18% in the past three years, with
2 helped eliminate maternal and neonatal
the same trusted dryness. Additionally, Pampers is tetanus in 24 countries. In March 2019, one more
leading cutting-edge recycling efforts for all brands country — Chad — now eliminated this disease. These
of diapers and wipes, not just Pampers, with a efforts have resulted in an estimated 880,000
commitment to launch recycling operations in three newborn lives4 saved since 2006.
cities by 2021. 3 • Several of our leadership brands are using their voice
to raise awareness for the beach plastic challenge.
•B
 rands like Tide, Ariel, Cascade, Febreze and
Fairy and H&S have produced many bottles made of
Pantene are participating in Loop, a global circular
beach plastic.
shopping platform designed to eliminate waste by
transforming the products and packaging of everyday 1 Versus a typical disposable diaper
items from single-use to durable, multi-use, feature- 2 Comparison of Pampers diapers sold in Western Europe 2019 versus 2016
3 The recycling technology was invented by Fater, a JV of P&G and Angelini
packed designs. (which makes Pampers in Italy).
4 Based on WHO and UNICEF estimated figures as of Feb 2019

MORE ON LOOP
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 138

BRANDS

Brand 2030 — The Fundamentals

3) Transparency 4) Supply Chain Impacts
Brands are transparent about ingredients Brands reduce supply chain impacts, Herbal Essences bio:renew
and share the their safety science. including responsible sourcing of priority
is the first global hair care
materials. Manufacturing sites are on
•H
 erbal Essences is leading the way in sharing brand to have its botanicals
track to meet the Company’s Ambition
comprehensive information about its ingredients, endorsed by the Royal
transparently explaining their four-step safety process 2030 goals.
and being recognized by PETA as a cruelty-free brand.
Botanic Gardens at Kew,
Herbal Essences bio:renew is the first global hair care
•A
 s of 2019, SK-II is produced with 100% purchased a world-leading authority
renewable electricity, dramatically reducing
brand to have its botanicals endorsed by the Royal
manufacturing CO2 emissions. SK-II also recirculates
on plants.
Botanic Gardens at Kew, a world-leading authority
more than 20% of the Pitera wash water back into
on plants.
the process by treating it to drinking water quality.
INGREDIENT TRANSPARENCY In addition, the latest production facilities for SK-II
were LEED Silver certified under the new LEED v4
standard, the first manufacturing site in Japan to
EWG VERIFIED
achieve this honor.

FOUR-STEP SAFET Y PROCESS •B

 ounty and Charmin are committed to responsible
sourcing, ensuring 100% of the virgin wood pulp
we purchase is third-party certified by one of our
PETA CRUELT Y FREE BRAND
accepted forest certification systems. In addition,
the our manufacturing sites for these brands
KEW have reduced their energy use by 25% and water
consumption by 29% since our 2010 baseline,
helping reduce not only our footprint but that
To learn more about our product safety standards, see:
of our consumers as well.

TRUST AND TRANSPARENCY

INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 140

BRANDS

New Packaging that

Changes the Game
There are many pilot projects underway to develop and test new products and new
packaging solutions that will accelerate our progress and bring us closer to our global goal
of reducing plastic waste.

Tide Eco-Box Olay Strip It

Tide introduced this e-commerce solution in 2018 to To reduce plastic, four young engineers in our Bangkok
reduce weight and the amount of plastic used in the Plant came up with #OlayStripIt, carton perforations
package. Its re-engineered formula gives consumers framing the Olay logo that would clearly show if
more cleaning per drop than Tide Original liquid anyone had tried to open the package prior to sale.
detergent in a shipping-safe package made with It’s estimated this simple innovation will eliminate
60% less plastic. 8,000kg of plastic.

Olay Refillable Pod

Olay is the first mass retail
skincare brand in the U.S.
to test refillable packaging,
offering its best selling Olay
Regenerist Whip moisturizer
with a recyclable refill pod
that fits right in the jar. The
online test kicked off in North
America in October 2019.
 INTRODUCTION
INTRODUCTION ETHICS
ETHICS & CORPORATE
& CORPORATE RESPONSIBILITY
RESPONSIBILITY COMMUNITY
COMMUNITYIMPACT
IMPACT DIVERSITY&&INCLUSION
DIVERSITY INCLUSION GENDER EQUALITY
GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY
ENVIRONMENTAL SUSTAINABILITY 141

BRANDS

Reclaiming Plastic and

Giving It a New Life
Each year, upwards of eight million tons • In the UK, Head & Shoulders and ASDA created in-
store awareness of the Head & Shoulders shampoo
of plastic waste end up in rivers, lakes
bottles that now contain up to 25% post-consumer
and oceans. For several years, we have
recyclate plastic. Because milk bottles are a high-
has teamed up with an innovative waste selling products, Head & Shoulders launched its
management company, TerraCycle, to create bestselling formula with new artwork with the simple
recyclable shampoo, conditioner and dish message—“part of me was a recycled milk bottle” to
communicate the real difference shoppers and
washing bottles made of plastic removed
brands can make by taking action
from beaches and waterways. Organizing
on recycling.
beach cleanups and partnering with retailers
• In partnership with the Tokyo 2020 Organizing
around the world to feature the bottles helps Committee and the International Olympic Committee
bring awareness to the issue of plastic waste (IOC), we kicked off the Podium Project in June 2019.
and encourages people to reduce, reuse The Olympic Games winners’ podiums will be created
and recycle. from recycled materials — and consumers can directly
contribute. Retail partner AEON WELCIA Group will
encourage shoppers to bring their used plastic back
Giving Packages and Products a New Life to the store in collection bins. The goal is to collect 1.5
million pieces of plastic packaging consisting of MAKE
• In the U.S. in February 2019, Gillette and TerraCycle
announced for the first time in the U.S. that all brands polyethylene and polypropylene from Japanese
of disposable razors, replaceable-blade cartridge consumers to produce recycled plastic resin.
units and razor plastic packaging are recyclable on a • We will unveil the podiums at the Tokyo 2020 Olympic
national scale. Through the partnership, consumers Games. After the games conclude, we plan to recycle RECLAIM COLLECT
are invited to recycle their razors in three ways: the the podiums once again to create new packaging and
at-home recycling program, local recycling drop-offs educational materials to explain and promote the
and the Gillette On Demand recycling program. Olympic and Paralympic movements and the overall

• In April 2019, P&G Korea, led by Febreze and Oral-B, importance of sustainability.
RECYCLE
officially launched the “Plastic-Free Campaign” with
local retailer Emart and TerraCycle. We worked with
them to install plastic collection boxes at Emart
stores, collecting plastic to upcycle into meaningful
products such as traffic safety reflectors for children.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 142

BRANDS

Reclaiming Plastic and

Giving It New Life
Bottles Made from Discarded Plastic Beach Clean-Ups
Fairy Beach Bottle • In the UK, we joined with Tesco and Keep Britain Tidy
Fairy debuted a Beach Bottle across Europe producing to rally UK shoppers to help clean up beaches across
more than two million beach bottles made with 100% the country after the summer season. “The Big Beach
recycled plastic — 10% of it collected from beaches. Clean” invited shoppers to take action and nominate
their favorite beaches to be one of 10 clean ups
Head & Shoulders Surpasses One Million
across the country. Alongside this, in support of the
Beach Bottles
campaign, a combined team of employees from P&G
Since its introduction in 2017, Head & Shoulders has
and Tesco went to the UK countryside to clean up
produced more than 1 million bottles made with
discarded plastic. With one team combing the beach
recycled beach plastic in more than 10 countries in
at Landguard Point and one riverside at the River
Europe and Latin America.
Colne, the teams collected dozens of bags of litter.
Japan’s Joy Introduces Beach Plastic Bottle
P&G Japan’s iconic dish care brand, Joy, introduced • In Spain, we partnered with CARREFOUR and Paisaje
a limited edition hand dish wash detergent bottle Limpio to clean local beaches and organized a
made with 25% beach plastic sourced, recycled and roundtable discussion with reps from the Company,
manufactured entirely in Japan. CARREFOUR and Influencer Calleja to discuss the
journey behind this effort and the importance of
Herbal Essences
driving responsible consumption.
To celebrate World Water Day in March, Herbal
Essences teamed up with TerraCycle to launch three
limited-edition collections in their bio:renew lineup:
Sea the Change, Love the Shore and Waves of Change.
The recyclable shampoo and conditioner bottles were Volunteers
made of 25% beach plastic and available at select help clean local
Target stores through June 2019.     beaches in Spain.
 INTRODUCTION
INTRODUCTION ETHICS
ETHICS & CORPORATE
& CORPORATE RESPONSIBILITY
RESPONSIBILITY COMMUNITY
COMMUNITYIMPACT
IMPACT DIVERSITY&&INCLUSION
DIVERSITY INCLUSION GENDER EQUALITY
GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY
ENVIRONMENTAL SUSTAINABILITY 143

BRANDS

Loop Tests Refillable,

Reusable Packaging
“Loop aims to not just eliminate the Through Loop, consumers order household products
online such as Tide and Febreze, foods like Haagen-
idea of packaging waste but greatly Dazs and Tropicana juice, or beauty icons Pantene
improve the product experience and and Herbal Essences, all of which arrive in new, durable,
refillable containers in a reusable shipping tote
the convenience in how we shop.” that eliminates the need for cardboard boxes. Once
consumers are done with their products, they simply
TOM SZAKY put the empty containers back into the tote and use

CEO, TerraCycle a dedicated website to request a pick up directly from

their home. The durable containers are then cleaned,
refilled and reused.
Residents in New York and Paris can now get their
favorite home and personal care products in durable, “Loop gives us the opportunity to
refillable and reusable containers collected and
returned to their doorstep. Announced in January 2019,
test and learn what a refill and
we were one of the first consumer products return business model must deliver
companies to partner with international recycling
in order to make it a truly scalable,
leader TerraCycle in the Loop program. Some of our
brands participating in the Loop test markets in Paris sustainable proposition. We are also
and New York include Tide, Ariel, Cascade, Crest,
using this test to see how ‘collect
Pantene, Herbal Essences, Pampers, Always, Oral-B,
Gillette, Venus and Febreze. and recycle’ operations for used
razor blades, diapers and toothbrush
heads can be optimized.”

VIRGINIE HELIAS
Chief Sustainability Officer
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 144

BRANDS

Closing in on Our 2020

Packaging Goals
Doubling Our Use of PCR materials. One example is our leadership in the Material

Our goal was to double the use of PCR versus our

Recovery for the Future (MRFF) initiative to recover Our use of PCR has
and recycle films via curbside collection. MRFF is being
baseline level of 26,000 metric tons. This year, we
demonstrated at scale in the J.P. Mascaro & Sons Total
increased 73% versus
used approximately 45,100 metric tons of PCR in our
Recycle material recovery facility in Pennsylvania. With our 2010 baseline.
plastic packaging, which represents an increase of
this program in place, we will exceed our goal of 90% of
approximately 73% versus baseline and puts us on
our packaging being recyclable.
track to hit our goal.
As we have now declared our Ambition 2030 goal of
getting to 100% recyclable or reusable packaging,
Ensure That 90% of Our Product
this will be the last year we report separate progress
Packaging is Recyclable or That
against our 90% target. Going forward, we will simply
Programs are in Place to Create the report against our 2030 objective of 100% recyclable
Ability to Recycle Them or reusable packaging. As the scope of our 2030 goal
For purposes of tracking progress against our goal, is different than the scope of our current 2020 goal,
a package is considered recyclable when there is results reported next year may differ from current
an in-market, at scale recycling system in place for results. The largest factor will be that our 2030 goal
that material type. This includes collection, sortation, focuses on consumer packaging, as this is what
processing for end use and an established end we believe is most meaningful to drive the change
market for collected material. Using this definition, necessary in our industry. Packaging that ships to our
approximately 88% of our packaging would be customers, which is primarily corrugated boxes that
considered recyclable today. This relatively high value are readily recyclable and recycled, will no longer be in
reflects the fact that the vast majority of our current scope of our tracking such that we expect our reported
packaging is made from materials and forms that are recyclable or reusable values to be lower next year.
readily recyclable (e.g., corrugated boxes, cartons, high-
density polyethylene [HDPE] bottles and polyethylene
terephthalate [PET] bottles).

Difficult-to-recycle materials including films, resins

not readily collected by curbside programs and
mixed material packaging continue to be our biggest
opportunity. We partner with other organizations in
the recycling value chain to find solutions for these
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 145

BRANDS

Closing in on Our 2020

Packaging Goals
Reduce Packaging by 20% per Summary of Resin Usage in Plastic
Consumer Use by 2020 Packaging
Our goal is to reduce packaging by 20% per consumer In FY18/19, we used approximately 714,000 metric
use by 2020 versus our 2010 baseline. In FY18/19, we tons of plastic packaging. Of this, 45,100 metric tons
achieved a 14% reduction per consumer use, which were post-consumer resin. Resin types and packaging
is off our glide path for our 2020 goal. We continue to formats are summarized below.
experience market-driven headwinds that are impeding
progress against our goal. In some key markets, Resin Type Percent
customer requests for smaller case counts increased
the amount of corrugate usage per consumer use of PE 44%
product. We also shifted some products to smaller sizes
to better meet consumer needs, which increased the PET 31%
amount of packaging per consumer use.

However, through our ongoing focus on packaging

PP 13%
efficiency and several packaging design breakthroughs,
Other 22%
we were able to offset these headwinds and deliver a
14 % reduction versus our 2010 baseline. While we Our ongoing focus on
will continue our efforts, we do not expect to make
Package Type Percent
packaging efficiency and
much further progress in the next year and do not
anticipate hitting this goal in 2020. We also recognize
several packaging design
Rigids (e.g., bottles, caps, tubs,
that increased use of corrugate, while impeding breakthroughs helped us
thermoform, injection molded 55%
progress against our goal, represents a material and
parts) deliver a 14% reduction
packaging type that is recycled at
Flexibles (e.g. pouches, bags,
in packaging versus our
very high rates, has a very high recycle content and
43% 2010 baseline.
is renewable. wraps, sachets)

Others (tubes, jars) 2%

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 146

BRANDS

Responsible Consumption
for Energy Savings
The energy used during the machine Ariel UK and World Wildlife
washing of laundry is one of the biggest Fund Pledge to “Turn to 30⁰”
impacts on our corporate greenhouse gas Ariel has been at the forefront of driving consumer
(GHG) emissions footprint and, as such, behavior change when it comes to washing at cold
temperatures with our long-running “Turn to 30⁰” We aim to reinvent a clean that
we have focused on innovating to enable
campaign. Ariel once again partnered with WWF UK redefines green, saving 50% of our
consumers to get clean clothes using less
to encourage people to take simple, everyday actions resources, including the energy
energy. In 2010, we set a goal to turn 70% to protect the planet, one of which was “turn washing used for doing the laundry.
of all washing machine loads into energy- temperatures down to 30⁰.” For every pledge made
efficient cycles by 2020. We are thrilled with #VoiceForThePlanet, Ariel donated £1 to WWF
UK. During March and April, WWF UK saw a large
to report that this year, we reached our
number of pledges made across the country.
goal — one year ahead of schedule.

We define low-energy washing as 0.4 kWh or Even after reaching our sustainability goal of 70% of
below per cycle. This accounts for cold water wash loads occurring in energy-efficient wash cycles,
Ariel’s “Turn to 30⁰” in the
and low-temperature cycles as well as most high- we will continue to enable energy efficiency while
UK donated £1 to WWF UK
efficiency (HE) machine cycles. We knew we couldn’t washing. As part of our Ariel 2030 Brand Ambition,
for each of pledges made.
achieve this alone; machines are more efficient and we aim to reinvent a clean that redefines green,
consumers are savvier than ever about their water saving 50% of our resources, including the energy
and energy use. We continue to partner with top used for doing the laundry. We want to continue to
washing machine manufacturers globally to help educate and enable more energy-efficient washing
educate consumers about the benefits of quick cycles by lowering the average temperature of
Tide #QuickColdPledge
and cold-water washing cycles and have distributed household washing globally. This will not only help the
more than six million informational packets globally Tide has been urging people to take the environment but also help consumers save on their
to new machine purchasers. #QuickColdPledge and turn their washing machine energy bills and better protect their clothes, giving
to the quick and cold cycles to lighten our impact on clothes a longer life and keeping garments out of
the environment. About 80% of a washing machine’s the landfill.
energy consumption comes from heating the water.
By delivering a superior performance in quick and cold
cycles, Tide helps people get the clean they need while
saving time, money and energy. 
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 147

BRANDS

Water-Efficient Products
We Provided More Than One in the laundry washing process. Each household can
Billion People with Access to save more than 4,000 liters per year by utilizing the
Tide Plus technology on laundry day. Three hundred
Water-Efficient Products
and seventy million people in India have access to the
Helping consumers save water in their home has been water saving potential of Tide Plus, which could help
a key focus of our 2020 water goals. Over the last four save water equivalent to 6 billion showers per year.*  
years, we’ve worked to qualify a suite of products as
water-efficient products based on the technology they TIDE INDIA
utilize and the habits they inspire. Thanks to the hard
work of our researchers, formulators, sustainability
team and brand leaders, we have achieved this 2020
Pantene Foam Conditioners
goal and provided more than one billion people with Pantene’s suite of foam conditioners help women
access to water-efficient products one year ahead of reduce the amount of time they spend rinsing
schedule. But our work is not finished here. Our brands conditioner from their hair. Foam conditioners rinse
will continue to look for opportunities to reduce in- out of hair 50% faster than normal cream conditioners.
home water use and to educate consumers on Each week, users of quick rinse foam conditioners can
the topic. save up to four gallons of water versus traditional cream
conditioner, all while getting their hair silky smooth.
We achieved our 2020 goal of Many people have access to foam conditioners across

providing one billion people with China, Spain/Portugal, U.S., Germany, UK, Russia and

access to water-efficient products. Eastern Europe.

*Calculated on 35 liters average amount of water per 10
min shower
Tide Plus in India
In many parts of the world, handwashing laundry is
part of a household’s daily routine. A large volume
of the household’s weekly water usage goes toward
getting their clothes clean. The challenge is even
bigger when water is scarce, as it is in many states of
India. Tide Plus detergent helps Indian homes save
more than 10% of the water in every wash (versus
previous Tide Plus technology) by eliminating a rinse
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 148

BRANDS

Trust and Transparency at the Core

Nothing is more important to us than For example: Relentlessly pursue the best and
ensuring our products are safe for Tide purclean integrates plant-based surfactants safest ingredients from both science
consumers and the environment. Providing to achieve outstanding cleaning. Tide purclean is a and nature
people with the information they need to USDA-certified bio-based detergent with four times
the cleaning power of the leading natural detergent.
make informed choices while continually Lead by sharing the what, where
Tide purclean continues to grow ahead of the naturals
improving our product portfolio with the laundry category and recently has been ranked the and how of our ingredients
product performance and ingredient #1 natural laundry detergent by a leading consumer
preferences they seek remains a core focus publication.
Collaborate to solve big ingredient
for the Company. Last year, we committed Tampax Pure offers a 100% cotton core and a 90% and materials challenges
to sharing more information about our plant-derived applicator for comfort and protection.
safety science and ingredient choices. We Pampers Pure diapers and wipes were created with
looked across all our product offerings responsibly sourced plant-based materials (such as INGREDIENT CITIZENSHIP PRINCIPLES
and innovations to develop our Ingredient cellulose, cotton and plant-based fibers derived from

Citizenship principles. These guide how sugar cane) and other thoughtfully selected materials
and made with 100% purchased renewable electricity.
we evaluate and share the ingredients we
choose for our products.

Throughout our history, we have stood for products

of superior value and performance, which requires
the best and safest ingredients available — whether
sourced from science or nature. Innovation with
ingredients is an ever-evolving area where we invest in
developing new options and continually consider what
is possible. This is evident in several of our product
launches, which integrate new ingredients for a
superior consumer experience.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 149

BRANDS

Trust and Transparency at the Core

Not only are we innovating with product ingredients •A
 s more consumers ask for transparency about
and sourcing choices, we are also sharing more about ingredients used in beauty products, they also
those choices with greater ingredient transparency. ask for their products to use ingredients they trust
Our Brand websites and PG.com offer more as safe. Herbal Essences heard this call and brought
information than ever before about our ingredients, to market two new sulfate-free shampoos formulated
as well as the safety process we follow to ensure our to meet the Environmental Working Group’s (EWG)
products are safe to use as directed. You can see this VERIFIEDTM stamp of approval. This means Herbal
come to life through a few examples here: Essences meets the rigorous criteria and provides
additional information on the product label in an
•T
 he naturals category is growing at an accelerated
effort to drive greater ingredient transparency
speed across the industry, yet it is an area with
and informed choices. With this credential, Herbal
little regulation, lots of variation and potential for
Essences is the first mass hair care brand in mass
irresponsible sourcing. P&G Beauty entered a long-
retailer stores to meet the strict clean beauty
term partnership with The Royal Botanic Gardens
standards set by EWG — creators of the Skin
at Kew to change how we innovate with natural
Deep® Healthy Living® app — making clean
ingredients, learning from their deep expertise
beauty options both affordable and accessible.
in plants, their usefulness and conservation. Kew
Gardens has more than 260 years of expertise in
HERBAL ESSENCES
botanical science, 300 research scientists, and is
the most biodiverse place in the world. Our first
collaborative effort under this innovation partnership
can be found in Herbal Essences’ bio:renew lineup
around the globe. Customers can rest easy knowing
the botanicals in Herbal Essences bio:renew have
been verified by the plant experts at Kew.

Herbal Essences is the first

mass hair care brand in mass
retailer stores to earn the
EWG VERIFIEDTM stamp of
approval.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 150

Supply Chain
Reduce our footprint and strive for circular solutions.
• We will protect and enhance the forests we depend upon.
• W
 e will improve livelihoods of palm smallholders by increasing
yields from existing lands.
• 100% renewable electricity and cut GHG emissions in half at P&G sites.
• P&G sites will deliver a 35% increase in water efficiency and source at least
five billion liters of water from circular sources.
• Advance at least 10 significant supply chain partnerships to drive circularity
on climate, water or waste.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 151

SUPPLY CHAIN

Supply Chain
Reducing our Footprint at Every Stage We have established specific targets that we
intend to achieve by 2030:
Across our global operations, we are making
intentional choices to reduce the footprint of our
suppliers, buyers and manufacturing sites, sourcing
100% renewable electricity and cut
sustainable materials and exploring new business
GHG emissions in half at our sites
models to drive circular solutions. We are combining
resources, reach and knowledge with strategic global
As we look toward the next
partners to drive the scale and speed needed to make  ur sites will deliver a 35% increase
O decade, we are committed to
a real difference. in water efficiency and source at being both a force for good
least five billion liters of water from and a force for growth.
Striving for Circular Solutions circular sources
Circularity has always been a part of our ongoing
conservation and environmental footprint reduction
 dvance at least 20 significant
A
efforts within water, waste and renewable energy.
supply chain partnerships to drive
However, as we look toward the next decade, we
circularity on climate, water or waste
are committed to being both a force for good and
a force for growth. As part of that vision, we have
embraced the need to create a more circular end- To learn new methods, find creative partners and
to-end supply chain. To achieve this, we will need to accelerate our circular journey, we joined the
to start thinking differently about the incoming Ellen MacArthur Foundation’s Circular Economy
materials, manufacturing work process, distribution 100 working group. The Circular Economy 100 is a
and transport of our products. Circularity is not only pre-competitive innovation program enables
the right thing to do, it also helps make our operations organizations to develop new opportunities and
more efficient and resilient. realize their circular economy ambitions faster. It
brings together corporations, governments, cities,
academic institutions, emerging innovators and
affiliates in a unique multi-stakeholder platform.

CE-100 MEMBERS GROUP

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 152

SUPPLY CHAIN

Climate
As a global citizen, we’re concerned about Reducing GHG Emission
the negative consequences of climate Scope 1 and 2 We have retained Lloyd’s Register Quality Assurance
change and are committed to doing our part We’re on track to deliver our science-based target to (LRQA) to provide independent verification of

to reduce greenhouse gas emissions. We reduce absolute greenhouse gas emissions by 30% in our GHG program to ensure it meets the intent of
2020 versus 2010. We have reduced absolute scope 1 & the GHG Protocol Corporate Accounting and
focus our efforts on reducing the intensity
2 greenhouse gas emissions by 25%. The Science Based Reporting Standard.
of greenhouse gas emissions (GHG) from Targets Initiative recently updated their guidance and
our own operations, helping consumers validated our target as “well below 2’C.” LLOYD’S REGISTER QUALIT Y ASSURANCE
reduce their own GHG emissions through We have two key strategies to reduce greenhouse
the use of our products, and finally, building gas emissions by 2020:
partnerships with our suppliers and retailers
• Improve operating efficiency by 20%. We have
to optimize transportation of our products, exceeded that target delivery: a 21% improvement this
such as reducing the number of trucks on year versus 2010.
the roads. • Moving to low-carbon energy sources with a goal of
utilizing 30% renewable energy by next year.
For additional perspective on climate change
implications that could be relevant for the Company In 2018, we made another significant step on
and the steps we are taking to address them, please our journey to reducing greenhouse gas (GHG)
download our climate change perspective document. emissions with the announcement of Ambition
2030. We committed to:
We’re on track to deliver
CLIMATE AND ENERGY POLICY
• Reducing our Scope 1 & 2 greenhouse gas emissions our science-based target to
by 50% on an absolute basis by 2030 (versus 2010 reduce absolute greenhouse
CLIMATE CHANGE PERSPECTIVE baseline). This is our second science-based target and gas emissions by 30% in 2020
complements our initial science-based target of a 30% versus 2010.
reduction in Scope 1 & 2 emissions by 2020.

• Purchasing 100% renewable electricity in North

America by 2020 and globally by 2030. These targets
will further advance our efforts to increase our use of
renewable energy.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 153

SUPPLY CHAIN

Climate
Reduction in Energy Consumption
Percent reduction versus FY09/10 , Energy Consumption by GBU
production adjusted Millions of gigajoules

FY18/19 -21% FY18/19 61 FY18/19

FY17/18 -18% 61 FY17/18

FY16/17 -17% 60 FY16/17

Baby, Feminine & Family Care Beauty

Fabric & Home Care Grooming
Health Care Other
Total Greenhouse Gas Emissions (Scope 1 & Scope 2) Total Greenhouse Gas Emissions (Scope 1 & Scope 2)
Percent reduction versus FY09/10, absolute Millions of metric tons

FY18/19 -25% 4.1 FY18/19

FY17/18 -25% 4.1 FY17/18

FY16/17 -16% 4.6 FY16/17

Baby, Feminine & Family Care Beauty

Fabric & Home Care Grooming
Health Care Other
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 154

SUPPLY CHAIN

Climate
Renewable Energy Achieving this goal was a meaningful step on our
sustainability journey, but the work doesn’t stop there.
We achieved a significant 2020 sustainability goal
We know we can’t solve the world’s most pressing
ahead of schedule. We are proud to share that we
environmental challenges alone. Continued progress
are purchasing 100% renewable electricity in the U.S.
requires collaboration, and we are focused on creating
and Canada, and most of Europe except Russia and
partnerships that will enable people, the planet and
the Ukraine, which currently have not established
the business to thrive.
renewable energy markets and tracking systems.
These three markets are among our largest and
We are proud to share that we
represent more than 70% of our purchased electricity, Reducing Our Carbon Footprint at are purchasing 100% renewable
signifying a strong start to our Ambition 2030 goal Manufacturing and Distribution Sites electricity in the U.S. and Canada,
of purchasing 100% renewable electricity globally and most of Europe.
A great example of how our climate actions are coming
by 2030.
to life is through our efforts in Taicang, China where
Our largest individual contributors are our wind farm we produce Head and Shoulders, Pantene, Rejoice and
partnership in Tyler Bluff, Texas which offsets 100% Vidal Sassoon. Designing in sustainability from day
of the electricity needed for our Fabric and Home one, Taicang was built around the concept of a Chinese
Care facilities in the U.S. and Canada and our onsite water garden and is one of our most sustainable sites Similar to Taicang above, our Milenio Gillette Blades
combined heat and power biomass facility in Albany, globally. They have achieved LEED silver certification, & Razors Plant in Irapuato, Mexico continues to be a
Georgia, which provides 100% of the Bounty and utilize 100% renewable electricity from wind, are leading example of sustainable manufacturing within
Charmin steam requirements at this plant. qualified as zero manufacturing waste to landfill, and their region. The plant sends zero manufacturing
have demonstrated breakthrough water/wastewater waste to landfill, reuses treated wastewater and gets
In addition to these large-scale projects, we are most of their electricity from an offsite wind energy
recycling. Since their startup in 2012, the plant has
reducing emissions in our global operations through a partnership. Recognizing their ongoing efforts to
continued focus on reducing their footprint, using
diverse portfolio of renewable energy projects focused reduce energy (such as major compressed air and
lean operational strategies to deliver an additional
on wind, solar, geothermal, hydro and the use of cooling upgrades) the plant has won the Energy
27% reduction in energy per unit of production.
renewable energy certificates, all of which helped us Efficiency State Award for 4 consecutive years.
meet our 2020 renewable electricity goal. Our intent is Our Boston plant produces Gillette Razors and is also
that by executing new projects, while also continuing the home of Gillette’s World Shaving Headquarters
to purchase electricity from renewable sources, we can and R&D center. Over the last five years, this site has
spur further innovation, investment and a transition to reduced their absolute energy consumption over 10%
renewable energy for the regional utilities that provide by partnering with their local utility to improve energy
energy to many of our sites globally. efficiency of their operations.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 155

SUPPLY CHAIN

Climate
Scope 3 GHG Emissions Scope 3 Categories Tons CO2e

More than 99% of our Scope 3 emissions come from Purchased goods and
just four categories — purchased goods and services, services — upstream transport 16,421,0001
downstream transportation and distribution, use of & distribution
sold product, and end of life treatment of sold product.
Of these, the “use phase” of our products, especially
Capital goods 247,0002
those that use hot water during consumer use, is our
Fuel & energy activities 495,0003
single greatest opportunity for Scope 3 emissions.

Given these four categories account for more than Waste generated in operations 9.0003
99% of Scope 3 emissions, we focused this year’s data
update on those categories and derived new estimates
Business travel 151,0424
for them using life cycle assessment (LCA) data and
Employee commuting 117,0002
calendar year 2018 production volumes. Findings were
consistent with prior years, indicating consumer use
Upstream leased assets Not material
of our products remains our greatest opportunity area.
Updated data on packaging materials were included Downstream transport &
5,394,0001
in purchased good and services which and we also distribution
updated our business travel emissions. The business
Processing of sold product Not material
travel estimate includes commercial airline travel by
employees that were managed by our primary outside
Use of sold product 199,133,0001
travel agencies. Travel arranged by other agencies is Consumer use
not covered in the calculation and would therefore End of life treatment of sold
13,251,0001 of our products
exclude the following markets — Singapore (Prior to product
remains our greatest
March, 2019), China, Taiwan, Indonesia, and Russia. We
expect to include those countries in next year’s report.
Downstream leased assets Not material opportunity area.
Franchises Not material

Investments Not material

1 Calendar year 2018 estimate from LCA data

2 Fiscal year 16/17 estimate
3 scope limited to material sent to landfill
4 Covers period June 1, 2018 – May 31, 2019
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 156

SUPPLY CHAIN

Responsible Forestry
Although we do not own or manage We remain committed to sourcing wood pulp certified
to leading international forest certification standards.
commercial forests, many of our products
We have been working diligently to define Ambition
and packages are dependent on raw
2030 plans,which go beyond our prior efforts to
materials from forest-based supply chains. enhance and protect the world’s forests and which
Therefore, we play a key role, through our help advance our commitments to:
procurement and manufacturing practices, · Increase the area of certified forests globally, while
We remain committed to
sourcing certified wood pulp
to ensure the sustainability of the world’s working to strengthen leading certification systems.

and to leading international forest resources.

· Play a leadership role in developing a collaborative
forest certification standards. science-based forest-positive approach that supports
Forests are critical to earth’s ecosystem
sustaining and expanding working forests that we
and to the plant, animals and human and others depend on.
communities that depend of them. The
Wood pulp for tissue/towel and absorbent hygiene
world’s forests hold the potential to mitigate products, wood fibers used in paper packaging and
some of the most important threats we face palm oil for our laundry and beauty products are
such as climate change, but they remain strategic commodities where our sourcing practices
under pressure from population increases have the greatest impacts on ensuring responsible
use of the world’s forest resources. Each of these
and economic demands. One of the easiest
materials has a different supply chain, and their unique
ways to counteract threats to forests is by complexities led us to develop individual programs as
looking for and purchasing wood products described in the following sections.
which are sourced from responsibly
managed forests and tree plantations.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 157

SUPPLY CHAIN

Responsible Forestry
Wood Pulp Supply Chains · Ensure that trees are not harvested from high-
conservation value forests unless they are credibly
Procurement Policy
certified to the most rigorous forest management
As part of our procurement practices, we require that
standards. We supports multi-stakeholder efforts to We require that the forest
all wood used for pulp supplied has undergone a risk
assessment in accordance with the Forest Stewardship
develop information sources and tools that will help certification systems utilized
Council® (FSC®) Controlled Wood standard. The
suppliers identify these areas on their own forestlands
by our wood pulp suppliers
and in their procurement of wood raw materials from
FSC Controlled Wood risk assessments ensure that
third parties.
adhere to responsible
unwanted wood sources are avoided, and that wood
forest management.
harvesting is done legally per our procurement policy.
HCV RESOURCE NETWORK
Our preference for FSC makes use of both FSC
Chain of Custody (FSC COC) and Controlled Wood
(FSC CW) inputs. · Ensure that there is no sourcing from genetically
modified trees in pulp delivered to us.
We require that the forest certification systems utilized
by our wood pulp suppliers adhere to the following · Ensure that their own and their supplier practices
criteria for responsible forest management: reflect our social values and support of universal
human rights through work with local governments
· Ensure the safety of forestry and manufacturing
and communities to improve the educational, cultural,
operations for employees and the environment.
economic and social wellbeing of those communities.
· Ensure that unwanted wood sources are avoided,
· Ensure that their supply chain used to produce
and that wood is legally harvested, and that all legal
our pulp does not contain fiber from conflict
requirements are met. We will not knowingly use
timber (timber that was traded in a way that
illegally sourced materials in our products.
drives violent armed conflict or threatens national
· Ensure that their supply chain incorporates the or regional stability).
principles of responsible forest management and
continuous improvement in their own operations, WOOD PULP POLICIES & PRACTICES
and that they are verified by independent forest
and chain-of-custody certification.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 158

SUPPLY CHAIN

Responsible Forestry
Third-Party Certification Pulp For Our Tissue/Towel FSC Group Certificate Support
100% of the virgin wood pulp we purchase for use in and Absorbent Hygiene Products In 2016, we met with the Four States Timberland
our tissue/towel and absorbent hygiene products is Pulp Sources Owners Association (FSTOA), led by Domtar, to discuss
third-party certified by one of our accepted forest In FY18/19, we purchased 1.3 million metric tons of expanding the amount of timberland that is under
certification systems. air-dried pulp for use in our tissue/towel, diaper and forest management certification.
absorbent hygiene products. The pulp was sourced
We give preference to FSC certified pulp when it
from the following countries and used the following FOUR STATES TIMBERL AND
is available and meets product performance and
third-party certified fiber: OWNERS ASSOCIATION
business requirements. FSC certification protects
water, wildlife and local people by ensuring forests are Country of Origin % of Total
responsibly managed. FSC standards are recognized Together, we are committed to lowering the technical
worldwide as the most trusted forest management Argentina < 1% and financial hurdles to increasing forest certification
certification scheme and are supported by leading in family-owned forests through Domtar’s FSTOA FSC
international environmental NGOs. Brazil 35% group certificate.

Based on the market availability of certified pulp, our Canada 35% Our participation supported the growth in certified
supply chain will also source from other third-party lands, and we continue to support the operation
forestry certification systems, such as: United States 28% and expansion of the association.

· Programme for the Endorsement of Forest Sweden 1%

Certification (PEFC)

· Sustainable Forestry Initiative® (SFI)

Total 100%
· Brazilian Forest Certification Programme (CERFLOR) We give preference to FSC
Certification System % of Total certified pulp because the
· Canadian Standards Association (CSA) Group
certification ensures forests
Sustainable Forest Management System (SFM) FSC COC 39%
are responsibly managed.
FSC CW 4%
PEFC 22%
Our Charmin toilet tissue
SFI 35% and Puffs facial tissue
products are FSC certified by
Total 100% Rainforest Alliance.
FSC COC — FSC Chain of Custody
FSC CW — Controlled Wood
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 159

SUPPLY CHAIN

Responsible Forestry
Advancing Global Certification New Forestry Commitments • Help the Arbor Day Foundation plant two million
trees via their California Wildfire Restoration project.
Strengthening Forest Certification Today, all our Family Care products are made with 100%
Our support will help to restore forests that have
In early 2019, the PEFC Council made a call for certified pulp, sourced from responsibly managed
been devastated by wildfires.
volunteers to participate in a new permanent forests. Charmin and Puffs are also Forest Stewardship
Sustainable Forest Management Working Group. Council© (FSC©) and Rainforest Alliance certified. • Use 100% recycled fiber in our fiber-based packaging
We were nominated to join the working group and For every tree we use, at least one is regrown. And by 2025. Fiber-based packaging is the best way to
selected as a participant, representing customers we will go even further to increase acres of certified reuse fiber while creating a product
and consumers. The working group will continue forests, strengthen certification globally and accelerate that people prefer.
development of PEFC’s sustainable forest management research into alternative fiber approaches.
• These commitments will help ensure the preservation
approach and provide guidance on the implementation
Among its new commitments, P&G Family Care will: of forests now and in the future. For more details,
and interpretation of PEFC’s benchmark standards for
check out a recently published blog post from FSC or
forest management certification. Our participation • Work with experts to increase the number of
our Charmin website and blog post:
in this working group will help advance our Ambition forest acres that are FSC-certified in the U.S. and
2030 commitment to strengthen the world’s leading Canada. FSC is a widely respected certification. We
are committed to nearly doubling our use of FSC- FSC BLOG POST
forest certifications systems.
certified fiber to 75% across all P&G Family Care
brands in the next five years. CHARMIN BLOG POST
Continuing Collaboration
Arbor Day Foundation Tree Planting • Partner with FSC Canada to protect caribou
We worked with Arbor Day Foundation (ADF) and as outlined in the new FSC Canadian Forest
additional collaborators to help ReLeaf Michigan Management Standard. This standard has been
plant trees in Detroit’s Corktown neighborhood recognized by many NGOs for protecting caribou to
Muliett Park in June 2019. The trees were planted by the highest level available, as noted by the Natural
volunteers, and the new trees will help Detroit meet Resources Defense Council (NRDC) in 2019 and the
its goal of providing all residents with a park within a World Wildlife Fund (WWF) in 2018 and 2019.
ten-minute walk. The trees beautify the park and will • Invest a total of $20 million dollars by 2025 to
grow to provide shade for the park’s amenities. The two accelerate research into non-wood fiber alternatives
organizations previously collaborated in a similar tree- and FSC certified fast-growing fibers. Our goal
planting event in Detroit in 2017. is to develop fibers that are consumer-preferred,
All of our Family Care products are
sustainably sourced and can be produced at scale.
made with 100% certified pulp sourced
We will work with external experts to strengthen
from responsibly managed forests.
these efforts and find disruptive solutions. We aspire
to include greater than 50% of these environmentally
preferred fibers in our products.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 160

SUPPLY CHAIN

Responsible Forestry
We continually strive to optimize the design of our This data, which was self-reported by our suppliers, is
packaging, aiming to use the least amount of material summarized in the following table:
while ensuring adequate protection, delivery and safe
use of our products. As part of our ongoing efforts, we Total volume in metric tons: ~740,000
continue to identify source reduction opportunities
to decrease overall material usage and to use
% Recycled 85%
recycled paper when it offers the best option to meet
15%
99%
performance and business requirements. % Virgin
of the volume
Our paper-based packaging is derived from wood reported by our suppliers was
% of virgin fiber
fiber, and we have a responsibility through our 93% either recycled or third-party-
that was third-party-certified
procurement practices to ensure that the wood fiber certified virgin content.
in our packaging has been responsibly sourced. We % of total recycled or
have made a specific commitment that by 2020, 100% 99%
third-party-certified virgin
of our paper packaging will contain either recycled or
third-party-certified virgin content. Over the last year, This year, 99% of the volume reported by our suppliers
we have expanded our efforts to collect data from was either recycled or third-party-certified virgin
an increased number of suppliers to assess progress content. That means less than 1% of the total reported
against this goal. This year, we have received data
volume was virgin material that was not third-party
from more than 100 suppliers that represent more
certified. Over the course of the next year, we
than 95% of our global paper packaging spend.
will work to close the remaining gap versus
our goal.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 161

SUPPLY CHAIN

Palm Oil
Palm Oil (PO) is an important, versatile and • No burning to clear land for new development or
replanting
highly efficient vegetable oil that is used as
a raw material by both food and non-food • Compliance with P&G’s existing Sustainability
industries. In some regions of the world, Guidelines for External Business Partners

the rapid expansion of PO production has • Respect for human and labor rights
threatened environmentally sensitive areas • Respect for land tenure rights, including rights of
of tropical forests and peat lands and has indigenous and local communities to give or withhold
resulted in incidents where the rights of their free, prior and informed consent for development

independent smallholder farmers and of land they own legally, communally or by custom

indigenous peoples have been infringed.

We are committed to the responsible sourcing of OUR RESPONSIBLE SOURCING POLICY

palm that does not contribute to deforestation and
respects the rights of workers and indigenous peoples. All of our suppliers have submitted their relevant
We are members of the Roundtable on Sustainable policies and procedures to demonstrate how they we
Palm Oil (RSPO) and support their standards to drive will meet our requirements. Our expectation is that our
responsible palm practices across the industry. In suppliers apply these policies to all of their operations,
addition, we have established a robust approach to not just those supplying P&G. If we find a supplier is
ensuring the responsible sourcing of palm derived violating any of the above requirements, and if that
materials which includes supplier management, supplier does not acknowledge and take action to
improving lives of smallholders and industry influence. resolve the concern, P&G will suspend or eliminate
palm oil purchases from that supplier. A supplier

We are committed to the responsible Palm Oil Responsible Sourcing Policy would need to have a documented action plan and
demonstrate meaningful progress to be considered for
sourcing of palm that does not P&G is committed to ensuring our suppliers meet
reinstating supply agreements.
contribute to deforestation and RSPO Principles and Criteria (P&C) 2018 and have the
respects the rights of workers and necessary policies and procedures in place to ensure: *The High Carbon Stock Approach (HCSA) Toolkit was incorporated into the
2018 RSPO P&C and should be applied to identify and conserve HCS forests,
indigenous peoples. and verify our commitments.
• No development of high-conservation-value (HCV)
areas and high-carbon-stock* (HCS) forests

• No new development of peat lands regardless

of depth
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 162

SUPPLY CHAIN

Palm Oil
Progress and supply chain verification to P&G Responsible 3 Pillar Framework
Sourcing Policy.
During FY18/19 key milestones included: We continue to advance progress against our 3-pillar
• We have participated in the RSPO Independent framework. You can read more about the detailed
• Greatly increased transparency of our supply chain
Smallholder Standard (RISS) development and will progress in each of our three pillar areas by clicking
by publishing both palm oil supplier names and a
guide independent smallholders in the Smallholders on the links below:
detailed list of the Palm Oil Mills in our supply chain.
Program into the RISS certification process
We have traced >98% of our supply chain to Palm
PILL AR I: SUPPLIER MANAGEMENT
Oil Mills. •W
 e have participated in the RSPO Jurisdictional
Working Group to develop the framework and
• Maintained 100% RSPO certification for palm oil/
certification structure to enable broader compliance to PILL AR II: PROGRESS
palm oil derivatives and have switched all our PO
RSPO standards and our Responsible Sourcing Policy.
purchases to RSPO Certified SG and we remain on
track to purchase 100% of our palm oil derivatives as PILL AR III: INDUSTRY INFLUENCE
RSPO SG by the end of 2020. Our target is to move the
remaining palm purchases (PKO and PKOD) used in
P&G brands to RSPO Certified (or equivalent) by the
end of CY 2022.

• Announced a 3rd party collaboration with FGV, our

key PKO supplier and JV Partner in Malaysia, to invest
in and accelerate FGV’s human rights remediation
efforts. Details of this effort can be found here:

FGV REMEDIATION EFFORTS

• Dr. Kuanchun Lee, a P&G Principle Scientist, was

elected to the RSPO Board of Governors representing
the Consumer Good Forum’s manufacturing
companies and played a key role in the Principles
and Criteria (P&C) 2018 task force which gained
RSPO approval at its RT 16 in Kota Kinabalu in
November 2018.

• Moved our Smallholders Program in Malaysia from a

series of pilots to a full-fledged program through the
creation of the P&G Center for Sustainable Small-
owners (P&G-CSS) to drive livelihood improvement
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 163

SUPPLY CHAIN

Palm Oil
Pillar I: Supplier Management Palm Oil/Palm Palm Oil
Palm Oil Palm Kernel Oil Oil Fractions 2
Derivatives
We use ingredients derived from palm oil and palm We use ingredients derived from Palm Kernel Oil and
oil derivatives in Skin & Personal Cleansing and Fabric Palm Kernel Oil Derivatives in Fabric Care, Home Care, Metric Tons1 63,802 62,667
Care products. Hair Care and Skin & Personal Cleansing products. Our
RSPO
major PKO and PKOD suppliers are FGV, Wilmar, ICOF, 100% 100%
We are proud of our progress on Palm Oil and achieved Certified (%)
KLK, GAR and AAA.
100% RSPO Segregated (SG) Palm Oil purchases at
the end of 2018. We’re also advancing plans to move Thanks to a unique partnership with the Malaysia
%MB 24% 100%
our Palm Oil Derivatives to RSPO Segregated (SG) by Institute for Supply Chain Innovation and FGV, our
%SG 76% 0%
the end of 2020. Until that time, we will maintain our single largest PKO supplier, we have gained significant
Palm Oil derivatives to be RSPO Mass Balance (MB) visibility to the sourcing plantations and regions of 1 This represents the total volume of PO and PO derivatives purchased by P&G.
Approximately 95% of this is used internally by P&G brands. The remaining 5%
Certified. Our ability to achieve that may be influenced FGV’s PKO supply chain. In fact, we now know that
is sold to external parties through our P&G Chemicals division
by broader market dynamics and supply availability, about 96% of our palm kernel oil was sourced from a 2 We achieved 100% RSPO SG Palm Oil, Palm Oil Fractions at the end of 2018.
The data in this table reflect totals over FY18/19 (July 1, 2018–June 30, 2019)
but we have already engaged with our suppliers on known subset of FGV’s palm oil mills. FGV are currently
which is why not listed as 100% RSPO SG
plans to achieve this goal. This is consistent with our on a glidepath to re-certify their mills which voluntarily
belief that it is the demand for palm oil that is driving withdrew their RSPO certification in 2016. As FGV
forest conversion and peat land pressures and the progresses their recertification efforts, our percentage Palm Palm Kernel Oil
greatest impacts can be achieved by industry placing a of RSPO MB certified PKO will increase. We are Kernel Oil Derivatives
disproportionate focus on driving sustainable palm oil targeting to reach 100% RSPO MB PKO and PKOD
production practices across all categories and regions for ingredients used in P&G products by the end Metric Tons* 288,694 85,322
that use palm oil. of 2022.
RSPO
Learn more about why we are moving to RSPO SG PO. 16 16
Certified (%)

RSPO MB
RSPO SG PO 0 0
Certified (%)

*This represents the total volume of PKO and PKO derivatives purchased by
P&G. Approximately 65% of this is used internally by P&G brands. The remaining
35% is sold to external parties through our P&G Chemicals division
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 164

SUPPLY CHAIN

Palm Oil
Suppliers’ Traceability 2020 and Beyond Conserve and Protect Sensitive Areas
We will go beyond our current sourcing efforts and
The map below shows the Palm Oil Mill location from While we are proud of the progress we have made
identify where we can make a positive difference
our traceability exercise which cover over 98% of our for the oil we procure, we recognize that challenges
by investing in conservation of sensitive areas. Over
palm purchases. The key direct suppliers are Wilmar, remain in the broader palm oil industry. As a result, we
FY19/20 we will work with external partners to define
ICOF, AAA, GAR and Kalmart. will be expanding the focus of our efforts to include
specific areas and investments we can make that will
elements which can help drive broader systemic
help protect sensitive areas.
change within the industry. This includes the following:
Focus Areas for FY19/20
Enterprise-wide Monitoring of Supplier Operations
• Advance supply chain efforts to reach 100% RSPO SG
We believe an industry wide monitoring system
for POD by Dec 2020.
based on use of aerial/satellite imagery, concession
maps, and knowledge of HCV/HCS areas would be a • Implement PKO and PKOD RSPO Certification
powerful tool to help ensure consistent enforcement glidepath towards 100% by Dec 2022.
of palm oil sourcing policies. The technology needed
• Strengthen the supply chain risk assessment to
for such a system exists today but broad collaboration
determine the landscapes around P&G supplying
across the value chain will be required to maximize the
mills where there is a large coverage of ecologically
P&G TRACEABILIT Y TO MILLS impact such a system could have. We are committed
sensitive areas. Use this data to inform work with
to working with our peers in the CPG industry and
the relevant stakeholders to establish/participate in
our suppliers to evaluate how such a system could be
conservation programs.
implemented and maintained and will make this a
focus of our efforts in FY19/20. • Advance work to develop Supplier Enterprise-wide
Monitoring System. This will include evaluation
Jurisdictional Approaches:
and selection of existing monitoring systems and
We believe that jurisdictional approaches offer an
participating in multi stakeholder efforts to develop a
opportunity to help reward positive efforts of regions/
process for grievance alerts and ensuring appropriate
states to establish robust responsible sourcing basins.
follow up actions
As a first step to understand what we can do to help
support regions seeking to advance responsible
practices, we have joined the Tropical Forest Alliance
to learn more about emerging efforts in our key
sourcing regions of Indonesia and Malaysia. As we go
forward, we will look to support jurisdictional efforts by
preferentially sourcing oil from these efforts when it is
feasible to do so.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 165

SUPPLY CHAIN

Palm Oil
Pillar II: Smallholders FY18/19 Key Highlights

The P&G Smallholders Program is focused on the Collection Centres On-boarded 15

independent smallholders within our oleo-chemicals
supply chain in Malaysia. Its two main objectives are: Smallholder Farms Traced 4500
1. Develop the capability and enable the capacity mT PKO Traceable to Smallholders 4000
of independent smallholders to be sustainable
suppliers in compliance with P&G Palm Responsible Smallholders Engaged 1263
Sourcing Policy
Learning Farms Developed 12
2. I mprove independent smallholders’ livelihood
through yield increase

P&G Center for Sustainable Small-owners (P&G-CSS) a. Traceability & Sustainability Compliance
FY18/19 was a major milestone year where we P&G-CSS has signed on-boarding agreement with 15
strategically partnered with the Malaysia Institute for Collection centers in Johor, Malaysia
Supply Chain Innovation (MISI), a member of the MIT
• These Collection Centers (CC) are critical Fresh Fruit
Global SCALE Network to establish P&G-CSS.
Bunches (FFB) aggregation points representing a
As the main delivery partner for the P&G Smallholders network of 4,500 smallholders
Program, the mission of P&G-CSS is to safeguard
b. Ambition 2030 — Livelihood Improvement
the interest of the smallholders and improve their
Completed foliar, soil and vegetative samplings for the
livelihood while ensuring ethical and responsible
12 Learning Farms
sourcing for oil palm with commitments to no
deforestation, no new plantation on peatlands and no • Implemented Fertilizer Plan for improved nutrient
exploitation in the supply chain. management for Learning Farms

• Created supply chain financing mechanism for

fertilizer procurement to support independent
smallholders
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SUPPLY CHAIN

Palm Oil
c. RSPO Partnership for Smallholders FY19/20 Objectives
P&G sits in the RSPO Smallholder Standing Committee Prepare and guide first 250 independent smallholders
to oversee the execution of the RSPO Smallholder in our program towards RISS eligibility phase audit
Strategy etc.
• Continue development of 30 Learning Farms and
• P&G with MISI become impact partners for the RSPO train 100 smallholders on good agricultural practices
Smallholder Academy through Field Days

• 4 P&G-CSS staff have qualified as Master Trainers for • Expand our Program to on-board seven new CC on
the RSPO Smallholder Trainer Academy top of current 15 CC

• P&G-CSS contributed to and partnered with RSPO • Create certification and sustainability awareness
to assess feasibility and auditability of the RSPO among smallholders through regular engagements,
Independent Smallholder Standard (RISS). awareness campaigns and training modules

d. Oil Palm Data Warehouse (OPDW) • Further enhance the digital capability of OPDW
Our technology partner, MIMOS - Malaysia’s National and P&G’s traceability to mills analysis to strengthen
R&D Centre has completed the first phase of OPDW our transparency
with track and trace capability from our oleo-chemicals
operations to independent smallholders in the P&G
Smallholders Program

• OPDW is embedded with big-data analytics and

block-chain technologies to optimize data collection
and digitalization

• To-date, 1210 independent smallholders’ profile As leaders in their fields, MISI and
with 1224 farm assessments have been uploaded MIMOS are strategic partners to
into OPDW, analyzed and reported through P&G the P&G Smallholders Program.
Palm Responsible Sourcing Policy for Smallholders
Scorecard

• Its traceability capability has enabled us to trace

about 98% of our palm sourcing to mills
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 167

SUPPLY CHAIN

Palm Oil
Pillar III: Industry Influence RSPO Independent the RSPO Smallholder Standing Committee which will
Smallholder Standard oversee the successful implementation of the RSPO
Continuing to develop and drive harmonization
(RISS) and Inclusion Smallholder Strategy and Standard.
of industry approaches and standards is critically
Implementing the RSPO
important not only for P&G, but also the industry as a RSPO Jurisdictional Approach
Smallholder Strategy
whole to deliver the P&G Palm Responsible Sourcing The RSPO Jurisdictional Approach is aiming to
is key to improve the
Policy and industry common goal and support social engage and ensure the RSPO and non-RSPO
livelihood, drive inclusion
aspirations of the palm community. P&G has been member producers in a jurisdiction are meeting the
and participation of more
member of the High Carbon Stock Approach Steering P&C and be certified eventually. P&G is member of
smallholders in the RSPO system.
Group (HCSA SG), RSPO’s No Deforestation Taskforce the Jurisdictional Working Group to develop the
The new RSPO Independent Smallholder Standard is
(NDTF), No Deforestation Joint Steering Group (NDJSG), process and certification system that will incorporate
the means to realize the strategy. As member of the
Smallholder Interim Group (SHIG), Smallholder HCS-HCV mapping at large scale for protection and
Smallholder Interim Group, we have been contributing
Standing Committee (SHSC), Jurisdictional Working land-use planning, step-wise approach for continuous
to develop the RSPO Independent Smallholder
Group (JWG), to enable implementation of the improvements, and strong governance structure
Standard (RISS) — a more simplified, inclusive process,
P&C 2018, and development of RSPO Independent under the jurisdictional entity. The JA is an important
with stepwise approach to support continuous
Smallholder Standard (RISS), and the Jurisdictional system in advancing RSPO’s outreach to the broad
improvement of practice and productivity of this key
approach and certification process. As a member of independent supply chain with support from the
supply chain sector into the RSPO system, and key
the RSPO Board of Governors, we are contributing multi-stakeholder community. We are looking forward
eligibility requirements to enable market support to
to strengthen RSPO’s impact in continuously to refining and finalizing the system by 2020 in
the smallholders to advance the milestones toward
transforming the industry and expanding sustainable collaboration with the JWG members.
100% RSPO compliance. We are supporting the RSPO
palm oil to a norm. Key highlight of the collaboration
Smallholder Academy and aiming to developing Consumer Goods Forum Palm Oil
areas and progress are outlined below:
readiness of the P&G Smallholders Program to become Working Group (CGF POWG)
Implementing No Deforestation, Peat and RISS certified and are looking forward to the approval P&G is member of the CGF POWG to mobilize
Exploitation (NDPE) Policy with RSPO P&C of RISS in November 2019. Four of our field officers in resources in driving industry progress on NDPE
The 2018 P&C was approved by the RSPO members our Program were trained to the Academy’s Master policy and goals, as well as enabling alignment and
in November 2018, achieved a key milestone Trainer and will be supporting the P&G Program as well development of standards and methodologies. We
incorporating NDPE into the RSPO standard and as the smallholder strategy implementation. For the are supporting the priorities to increase transparency
enabling a key means to verify NDPE compliance for fourth consecutive year, P&G sponsored the Linking by developing sector-wide deforestation monitoring
the industry. P&G as member of HCSA SG, RSPO NDTF and Learning program at the RSPO Roundtable system and implement the Forced Labor Priority
and NDJSG are contributing to the transition into 16 meeting in Kota Kinabalu, Sabah, bringing Industry Principles to strengthen social responsibility
integrated HCS and HCV process for No Deforestation, smallholders to share their experiences on RSPO, and in palm oil supply chain.
development of High Forest Cover (HFC) landscape/ to be updated on the RSPO strategy and programs to
countries procedure into the RSPO P&C. These are support them. We are committed to continuing the
critically important in enabling effective and credible support to the smallholders who produces 40% of the
implementation of the P&C. palm oil globally and have been nominated to sit in
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 168

SUPPLY CHAIN

Water
Water is essential for the daily operation Our Feminine Care plant in Hungary developed Reduction in Water Consumption
innovative solutions to expand their business without Percent reduction versus FY09/10,
of our facilities and production of many of per unit of production
increasing their demand on the local water supply. The
our products. Creating a culture of water
plant’s water recycling process consists of industrially
efficiency at our sites continues to be a focus FY18/19 -27%
proven water treatment technologies. This plant
with the launch of our Ambition 2030 goals. can recycle a remarkable 98% of the Always Infinity
FY17/18 -25%
Thanks to the work of many employees manufacturing area’s daily water demand. This is equal
to more than 230 million liters of recycled water per -26%
across our global portfolio, we’ve been able FY16/17
year. Waste produced from this recycling operation
to reduce our manufacturing water usage
is repurposed, allowing the plant to maintain its Zero
by 27% per unit of production since 2010. Manufacturing Waste to Landfill status.
Water Consumption by GBU
Our newest manufacturing plant in West Virginia is Millions of cubic meters
Water Efficiency at Our recycling more than 230 million liters of water per year,
Manufacturing Sites or the average annual water consumption of 550 West
63 FY17/18
FY18/19
Virginia households. Rejected water from the plant’s
Our Mexico Hair Care plant is in an area which has
water purification process is treated and reused in 62
64
been experiencing water stress. The employees are FY16/17
FY17/18
plant utility systems and product formulations. This
committed to reducing their use of fresh water and are
recycled water offsets fresh water supplied to the plant. 63
62 FY15/16
FY16/17
leveraging innovative data analytics to drive actionable
insights from water meters installed throughout the
site. The analysis of this data provides the plant with
Water 2020 Goals
a daily understanding of water consumption so they Baby, Feminine & Family Care Beauty
can act immediately to eliminate losses. The plant can Fabric & Home Care Grooming
Reduce water use in manufacturing facilities by 20% Health Care Other
also benchmark their water efficiency performance
per unit of production with conservation focused on
with other sites. In the first month of operation, the
water-stressed regions
site identified five projects that can improve their
Wastewater COD* Disposed by GBU
production adjusted water efficiency by 10%.
Thousands of metric tons
Achieved — 27% reduction per unit
of production

16 FY18/19

21 FY17/18

19 FY16/17

*Chemical Oxygen Demand

Baby, Feminine & Family Care Beauty
Fabric & Home Care Grooming
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 169

SUPPLY CHAIN

Water
Water Risk Assessments Water Risk Assessment Framework

In combination with our efficiency work, we’ve

1
continued to make progress in our commitment to
Water Risk Screening (Completed)
focus our efforts in areas exposed to high water risk.
Identify risk level of sites based on:
We developed a Water Risk Assessment framework
• Baseline water stress score — World Resources Institute
in partnership with the World Resources Institute
(WRI), World Wildlife Fund (WWF) and Environmental • Gross national income per capita — World Bank
ALL SITES SCREENED
Resources Management (ERM) in order to guide our • Company site water use per year — P&G
~70% of sites in
efforts to the highest priority areas. • Access to water — WHO/UNICEF lower-risk regions

After completing steps 1 and 2 of the Water Risk

Assessment framework, 24 manufacturing sites were

2
identified as being exposed to high water risk. These Tailored Site Questionnaire (Completed)
24 sites moved on to Tier 3 of our assessment process. Prioritize sites based on outcome of responses.
• The Company questionnaire was built upon the PRIORIT Y SITES FROM 1
facility questionnaire in WWF’s Water Risk Filter ~30% of sites have entered
the Tier 2 process

3
In-Depth Site Water Analysis (Current Phase)
Prioritize risks for mitigation and develop site water
stewardship plans. PRIORIT Y SITES FROM 2
• Alliance for Water Stewardship (AWS) International ~15% of sites will complete
Water Stewardship Standard 1.0 steps 1-3. the Tier 3 process
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 170

SUPPLY CHAIN

Water
The Alliance for Water Stewardship Tier 3 Facilities

As part of a two-year program, each of the 24 Tier 3

facilities will create site water stewardship plans. In
the past year, half of these facilities followed steps 1,
2 and 3 of the Alliance for Water Stewardship (AWS)
International Water Stewardship Standard 1.0. This
standard provides a globally applicable framework for
major water users to understand their water use and
impacts and to work collaboratively and transparently
for sustainable water management within a basin
context.

By using the AWS Standard, each of the facilities

created site-specific water stewardship action plans,
learned more about the shared challenges in their
local water basins and identified key stakeholders Sites that have completed
AWS steps 1, 2 and 3 and
for potential future partnerships. These facilities will created site-specific water
stewardship action plans
continue their focus on improving water efficiency
within the facility as they execute their water Sites who will complete
this year
stewardship action plans. The remaining sites will
complete their assessments this year.

ALLIANCE FOR WATER STEWARDSHIP

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 171

SUPPLY CHAIN

Waste
We have a vision that one day zero consumer Waste Disposed Solid Waste Non-Hazardous by GBU
and manufacturing waste will go to landfill. Percent reduction versus FY09/10 Thousands of metric tons
per unit of production
To help lead the way and demonstrate what
is possible, our production facilities across FY18/19 -86% 30 FY18/19
the world are on a mission to get to zero
FY17/18 -81% 40 FY17/18
manufacturing waste to landfill by 2020.
FY16/17 -79% 46 FY16/17
We started our Zero Manufacturing Waste to
Landfill (ZMWTL) journey in 2008, and what we once
considered an impossible dream is close to becoming
a reality. Our “Waste to Worth” program has helped
us transform our processes and the way we operate
across our 100+ manufactturing site, that effectively
Disposed Waste by GBU Solid Waste Hazardous by GBU
became waste champions. Working closely with Water Consumption by GBU
Thousands of metric tons Thousands of metric tons
our Global Asset Recovery Purchases (GARP) team, Millions of cubic meters
we found beneficial use for our waste, helping the
Company save more than $2 billion while diverting 56 FY18/19 3 FY18/19
63 FY17/18
more than five million tons of would-be waste from
landfill. In the past year, the team has continued to 72 FY17/18 2 FY17/18
62 FY16/17
make phenomenal progress.
77 FY16/17 3 FY16/17
63 FY15/16
•O
 ur Pantene and Head & Shoulders manufacturing
site in Thailand received a “Responsible Care Award”
in the first year of enrollment to the Responsible Care
Baby, Feminine & Family Care Beauty Baby, Feminine & Family Care Beauty
Management System® and for their performance
Fabric & Home Care Grooming Fabric & Home Care Grooming
in health, safety and environmental protection. The
Health Care Other Health Care Other
award recognizes companies with outstanding
compliance within (1) Community Awareness
& Emergency Response, (2) Process Safety, (3)
Employee Health & Safety, (4) Pollution Prevention, (5)
Distribution and (6) Product Stewardship. Building
off this work, the site also partnered with the Plastic
Institute of Thailand and Chulalongkorn University
to conduct a local material flow analyses to better
understand consumer habits and waste consumption
across Thailand.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 172

SUPPLY CHAIN

Waste
•O
 ur Global Asset Recovery Purchases (GARP) program names at both the Marktheidenfeld plant and Altfeld Zero Manufacturing Waste to Landfill
continues to be a great enabler in our waste efforts as distribution center during Earth Week. Reusable coffee Sites qualified by FY
we find innovative ways to reduce waste and disposal cups were also distributed at the Walldurn plant.
costs. Here are some of the innovative solutions GARP
•T
 his year, our UK office in Weybridge eliminated 95% of 6 FY18/19
has implemented this year:
single-use plastic on-site in our employee restaurant
• In our Manchester plant (Baby Care) in the United and coffee shop, installing a bring-your-own culture 16 FY17/18
Kingdom, we have diverted from landfill about for reusable coffee cups and water bottles. Our sites
1600 tons of scrap diapers/year, which are now in Cobalt, Harrogate and our Newcastle Innovation
22 FY16/17
recycled and repurposed as absorbent materials Center are on the path to do the same.
18 FY15/16
for animal litter.

• In the USA, we send water sludge from our 11 FY14/15

multiple Fabric Care and Chemical plants to Bio
Energy companies where it is used for Anaerobic 14 FY13/14
Digestion to create Bio-methane from waste,
11 FY12/13
offsetting the use of fossil fuels for energy
generation
16 FY11/12
• Our Edwardsville Mixing Center designed a process
with an external partner to take line scrap soap 2 FY10/11
products and re-purpose it to be used to clean rail
cars in their operations. 2 FY9/10
Countries that are ZMWTL
•A
 fter accomplishing ZMWTL for five consecutive 1 FY8/9
Belgium Indonesia Singapore
years, our Akashi plant is now “All in to CLEAN.” It is
Brazil Ireland South Africa
located in an industrial zone along with many other 1 FY7/8
Canada Italy South Korea
Japanese manufacturing sites. With trucks coming in
Chile Japan Spain
and out all day, this industrial zone has filled with litter.
China Mexico Thailand
In response, the Akashi plant established a volunteer
Colombia Morocco Turkey
network for cleanup activities. Employees take turns to
Czech Nigeria Ukraine
clean the industrial zone with their peers to ensure this Republic Pakistan United
is not just a one-time event, but an ongoing effort.
Egypt Philippines Kingdom
•M
 arktheidenfeld and Altfeld converted employee coffee France Poland Vietnam
machines from plastic cups to stainless steel cups. The Germany Romania
training team at the Mrktheidenfeld plant labeled Hungary Russian
and distributed stainless steel cups with employees’ India Federation
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 173

Society
Create transformative partnerships that enable
people, the planet and our business to thrive.
• We will find solutions so no P&G packaging will find its way to the ocean.
• We will protect water for people and nature in priority basins.
• We will advance recycling solutions for absorbent hygiene products.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 174

SOCIET Y

Creating Circular Economies

As part of our Ambition 2030, we are aiming to enable Another example of collaboration is our Taicang plant
and inspire a positive impact and have set goals that in China. Taicang was the first site to adopt the Green
we believe will be good for consumers, good for the Supply Chain Index (GSCI) and Blue Map APPA to
planet and good for business. We’re committed to manage suppliers’ environmental performance. The
making an impact on society by forming the right team spearheaded a pilot of an end-to-end green
partnerships that enable larger, more systemic supply chain effort in partnership with the China
solutions that one company working alone could Institute of Public Environment Affairs (IPE), and
never achieve. From climate and energy solutions later conducted a green supply chain workshop in
like the Renewable Energy Buyers Alliance (REBA), April 2019 to share best practices with representatives
to water stewardship efforts like the California Water from suppliers, customers, our plants and local
Action Collaborative (CWAC) to tackling plastic waste businesses. These best-in-class sustainable practices
across the value chain with the Alliance to End Plastic were published on the IPE website.
Waste, our efforts to join many stakeholders in pre-
competitive arrangements is a critical part of how
we will innovate and accelerate progress, and make a
bigger overall impact.

A great example is joining the Ellen MacArthur

Foundation’s Circular Economy 100, a pre-
competitive innovation program established to
enable organizations to realize their circular economy
ambitions faster. It brings together corporations,
governments and cities, academic institutions, We’re committed to making an
emerging innovators and affiliates in a unique impact on society by forming
multi-stakeholder platform. the right partnerships that
enable larger, more systemic
solutions.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 175

SOCIET Y

Keeping Plastic Waste

Out of the Environment
“Addressing plastic in our oceans, Investing in Recycling Infrastructure
rivers and land is everyone’s In 2019 we joined more than 40 companies that make
plastic, use plastic in their products and packaging,
responsibility — including the and those who recycle and manage plastic waste to
companies that use much of the form The Alliance to End Plastic Waste. Our CEO
David Taylor took the lead to serve as the first board
plastic in the world today. It’s a chair of the new alliance, helping form the not-for-
complex issue with no one-size- profit organization that plans to invest $1.5 billion
over the next five years to help end plastic waste in
fits-all solution, and will require
the environment.
partnership with many stakeholders
to make progress on long-term
systemic changes.”
DAVID TAYLOR, Research shows that nearly 80% of the plastic in
Chairman of the Board, President oceans begins as litter on land, the vast majority of

and Chief Executive Officer which travels to the sea down one of ten major rivers
around the world — eight are located in Asia, and two The Alliance to end plastic waste
Solving the plastic waste issue requires unprecedented are in Africa. Many of these rivers run through densely is the foremost CEO-driven
levels of investment, novel partnerships and populated areas that lack suitable waste collection and international organization focused
accelerated innovation — the kind that harness free recycling infrastructure. The alliance supports an array on bringing together industry,
market forces and scalable solutions as powerful of projects and partnerships that focus on solutions in government, communities and
engines of growth. That’s why we’ve been working four core areas: infrastructure, innovation, education civil society in the fight to
alongside many others in the industry to take action and clean up, with particular emphasis where the need end plastic waste.
across the entire ecosystem — from package design is most urgent in Southeast Asia. Coming together in
to collection and sorting to recycling innovation to an unprecedented alliance, member companies and
fostering end markets. Only by working together will organizations span the globe. In addition to providing
we unleash the circular economy of plastics. financial support, member companies are contributing
logistics capabilities, expertise in recapturing and
recycling used plastics and the ability to jointly create
end markets that will help bring plastic further into the
circular economy.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 176

SOCIET Y

Keeping Plastic Waste

Out of the Environment
Investing in Recycling Infrastructure In 2017, our sustainable packaging expert Gian Sustainability Awards 2019 trophy along with honors
deBelder kicked off a coalition of companies to for the Driving the Circular Economy category.
We are one of the leading corporations to commit
pioneer the Holy Grail project under the Ellen
funding to Circulate Capital, an investment
MacArthur Foundation’s New Plastics Economy Project Holy Grail won the Overall
management firm launched in 2018 dedicated to
Pioneering Projects mantle. The Holy Grail of recycling Sustainability Awards 2019
incubating and financing companies and infrastructure
is a collaborative effort designed to solve one of the Packaging Europe Sustainability
that prevent ocean plastic in South and Southeast
largest obstacles facing plastic recycling: ineffective Awards in 2019.
Asia. In May 2019, Circulate Capital announced a
sorting at recycling facilities. The project investigated
blended finance partnership with the U.S. Agency for
how tagging of packaging can have a drastic impact
International Development (USAID) to combat ocean THE HOLY GRAIL PROJECT
on more accurate sorting and high-quality recycling
plastic pollution. Through this new agreement, USAID
via tracers and digital watermarks embedded in the
will provide a $35 million, 50% loan-portfolio guarantee
plastic. Improved sorting can improve both the quality
through the Development Credit Authority (DCA) In partnership with the Department of Education
and quantity of recycled material on the market, which
to incentivize private capital investment and new and NGO World Vision, P&G Philippines has launched
would mean more plastics go back to the marketplace
business development in the recycling value chain in Pag-asa sa Basura, (Hope in Waste), a school-based
and bring value instead of becoming waste.
South and Southeast Asia. The public sector support waste collection and recycling program to drive
from the USAID partnership enhances the private Over the past three years, we and our coalition sachet and plastic collection for upcycling in schools
sector support that Circulate Capital has received partners have invested expertise and resources in in Metro Manila. The program aims to organize and
to combat ocean plastic, which is more than $100 the Holy Grail project to devise a more consistent strengthen the solid waste management committees
million committed by the world’s leading corporations, and scalable tagging system across all packages. of these schools and operationalize sustainable plastic
including the Company, PepsiCo, Dow, Danone, Project Holy Grail proved the value of tracer and collection systems. By the end of its first year, we hope
Unilever and The Coca-Cola Company. At least 50% of digital watermark technologies, a crucial step in to collect one million sachets.
the total investments covered by the USAID guarantee determining the best direction for establishing a
In India, we have put in place a system to recover and
will be used for loans in Indonesia, Philippines, universal method for faster processing and better
recycle packaging waste in several communities near
Vietnam and Sri Lanka where USAID’s Municipal Waste results. By working with dozens of companies across
our operations. We are working with various waste
Recycling Program supports local partners in reducing the whole value chain, including machine vendors,
management companies and the industry to collect,
ocean plastic pollution. technology providers, material producers, packaging
segregate and recycle plastic packaging waste. We
manufacturers, brands, retailers and recyclers, the
have already started in Maharashtra, Madhya Pradesh
CIRCUL ATE CAPITAL Holy Grail project was able to use the technologies
and Gujarat and will expand to eight more states
in tests, making progress toward the entire industry
within 2019.
establishing and adhering to a standardized method.
In the Packaging Europe Sustainability Awards in
September, Project Holy Grail won both the Overall
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 177

SOCIET Y

Keeping Plastic Waste

Out of the Environment
Reclaiming Material low participation rates. Meanwhile, residential recycling MRFF started in September 2019 and will gradually
and Fostering End Markets programs experience high levels of contamination scale up to reach 200,000 households by early 2020.
and increased mechanical processing costs when The households must be equipped with covered
PureCycle
consumers incorrectly attempt to recycle film in their rolling carts to keep the lightweight flexible material
While looking for more ways to incorporate additional
curbside bins. Much of this material is currently sent dry and stop it from blowing away, so we and others
recycled content (PCR) into our products and
to landfills due to lack of consumer education, lack have worked with The Recycling Partnership to offer
packages, we found the availability of high-quality
of collection and processing infrastructure, and lack grants to local PA communities to purchase covered
recycled polypropylene (rPP) was limited. Company
of established end markets. We have joined several carts. The local recycling facility, JP Mascaro, has
scientist Dr. John Layman invented a breakthrough
collaborative efforts to identify and test a range of upgraded their equipment to enable efficient
technology that uses a solvent and extraction process
solutions that can then be scaled up to accelerate sorting and baling of the material.
to remove color, odor and contaminants from used
flexible packaging into a true circular economy.
polypropylene to restore it to ultra-pure recycled resin.
To drive scale, we licensed the technology to PureCycle Materials Recovery for the Future (MRFF)
Technologies, which completed construction of its We joined MRFF as one of the early supporters who
feedstock evaluation unit in July 2019 and plans to saw the potential to test in-market and scale the best
open its full-scale production plant in Ohio in 2021. solutions to increase household recycling of flexible
The full-scale plant is expected to produce more than packaging for eventual sale as PCR. MRFF brings
105 million pounds of virgin-like polypropylene per together leading companies across the value chain
year, fostering a substantial increase in demand for to fund and collaborate on a pilot to demonstrate
waste polypropylene and thus providing alternatives to the economic and technical feasibility of adding
We invented a breakthrough
landfilling or exporting plastic waste. Many consumer flexible plastic packaging to single-stream household
recycling. The pilot was launched in Pennsylvania in
technology that restores used
packaged goods companies have already committed
the summer of 2019 to demonstrate how to effectively, polypropylene to an ultra-pure
to purchase the material starting in 2021. In fact, the
efficiently and profitably recycle flexible packaging by: recycled resin.
demand is so great that PureCycle has sold out of
all plant one production for the next 20 years and is
• Reducing labor costs at MRFFs
planning to build a second plant in Europe.
• Increasing the quality of paper bales
Flexible packaging refers to any lightweight plastic
packaging that is able to flex or wrap, such as plastic • Creating a new source of revenue with
pouches, overwraps and bags. Today, flexible plastic is the “rFlex” bale
used in a variety of packages for foods, personal care
• Eliminating the need to dispose of flexible
and household goods, but not widely collected for
packaging in landfills
recycling. Current consumer take-back programs for
flexibles at retail storefronts in the U.S. and Europe see
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 178

SOCIET Y

Keeping Plastic Waste

Out of the Environment
Reclaiming Material and Fostering CEFLEX metrics, best practices, accountability and more. WWF

End Markets (continued) CEFLEX is a collaborative effort underway across hopes to accelerate change at an even faster rate
Europe working to identify solutions. We continue to and identify new solutions to old problems facing
The Recycling Partnership Film and Flexibles
participate in CEFLEX (Circular Economy for Flexible the planet.
Taskforce
Packaging) and have done since 2016. CEFLEX is on
The Recycling Partnership (recyclingpartnership.org) We are proud to be a founding signatory of the WRAP
a Mission Circular: , the goal of which is to collect all
is a national nonprofit organization that leverages UK Plastics Pact, a bold and unique initiative that
flexible packaging in Europe by 2025 and for 80% of it
corporate partner funding to transform recycling in aims to transform the UK’s plastic system by 2025.
to be recycled and be returned to the economy. The
states, cities and communities all across America. It’s By bringing together the entire plastics value chain
CEFLEX project is a true cross-value chain collaboration
the only organization in the country that engages behind a common set of ambitious, collective targets,
where more than 130 companies and organizations
the full recycling supply chain from the corporations it will move the UK toward a system that keeps plastic
have committed to implementing the actions to
that manufacture products and packaging to local in the economy and out of the environment. It will
realize the circular economy for flexible packaging.
governments charged with recycling, to industry encompass innovation, research and new business
The big focus is on redesigning flexible packaging
end markets, haulers, material recovery facilities and models to rethink and redesign what packaging we
(enabled by the CEFLEX design guidelines) and
converters. We are one of five companies serving as an industry put in the market and how we can all
creating sustainable end markets, both in and outside
as anchor funders and advisors for The Recycling encourage greater reuse of packaging. Launched on
packaging applications. A short video providing more
Partnership’s new Film and Flexible Taskforce April 26, 2018, the pact now has more than 100 UK
background is below.
formed in 2019. The taskforce will employ a four- organisations from across the entire plastics value
step framework that includes data gathering and chain signed up as members and supporters.
CEFLEX MISSION CIRCUL AR
benchmarking, goal setting, establishment of pilot
programs and determining the means for long-term
scalability. Initial data gathering will include capture Aligning consistent metrics, common goals
We are a founding
rate studies, consumer insights research and analysis When it comes to tackling plastic waste, we share the
signatory of the WRAP
of end markets, among other areas. Goal setting and World Wildlife Fund’s No Plastic in Nature by 2030
UK Plastics Pact, an
pilot programs will include partnerships with cities and vision and agree that a clear roadmap with measurable,
initiative that aims to
community recycling systems over a multi-year period, concrete action steps is necessary to achieve our goals.
transform the UK’s
as well as piloting pathways of feedstock for potential That’s why we are one of the six Principle Member
plastic system by 2025.
chemical recycling solutions. companies to join ReSource: Plastic, WWF’s newest
global initiative bringing companies together to

RECYCLING PARTNERSHIP help solve the plastic waste issue. Introduced in May
2019, Resource: Plastic maps out a systems approach
in partnership with many stakeholders — common
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 179

SOCIET Y

Responsible Consumption
Accelerating the growth and development generated by approximately one
million people. The technology is
of renewable energy can happen if
creating secondary raw materials
industries join joins forces to scale progress.
that can be used in new products
That’s why we are actively engaged in and application, giving used diapers
joint initiatives to help advance broader, a new life.
collaborative efforts on climate change. We are committed to rolling AHP
recycling out globally to maximize
We participated in the 2019 global Climate Change
the positive impact this technology
Conference, held under the auspices of the UN
can have. For example, we started
organization UNFCCC (United Nations Framework
a pilot program in the Netherlands
Convention for Climate Change). The global summit,
in partnership with the Municipality
called COP24 (24th Conference of the Parties), is the
of Amsterdam and others. We
biggest international forum to tackle the issue of
placed smart bins near day-care
climate change. We joined the round table discussion
centers and drug stores in two
on UN Sustainable Development Goal 12: ensure
neighborhoods of Amsterdam.
sustainable consumption and production patterns.
Parents registered to the program via
The objective of the session was to bring together
a new Pampers recycling app. Since
perspectives from government representatives,
January 2019, more than 400 families
cities, NGOs and businesses to initiate a debate on
have registered and joined the
the role of these actors to accelerating the climate
program. In total, more than 20 tons of
change agenda.
diaper waste — more
than 100,000 diapers — have
Diaper Recycling been collected for recycling. It is
Pampers is the world’s first diaper brand to use new recognized and funded by the EU
advanced technology to recycle diapers — all diaper through the Bio-Based Industries
brands — to high-value applications and give used (BBI) project called EMBRACED. And
we are exploring how to scale this even

100,000
diapers a new life. The unique technology was invented
by FaterSmart, a joint venture of the Company and further. We are committed to being
More than
Angelini in Italy, and is leading the way in complete operational in ten cities by 2030.
diapers have been collected for
recycling systems for used absorbent hygiene
recycling through the Diaper
products (AHPs) such as baby diapers. The technology
Recycling Pilot Program
is already proven and live in Italy, operating at industrial
scale and capable of recycling 10,000 tons of used AHP
per year. This corresponds to the amount of AHP waste
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 180

SOCIET Y

Protecting Water for

People and Nature
Growing pressure on water resources in
many regions has the potential to impact Country # Priority Basins Priority Basin
suppliers, manufacturing sites and the
Xuanhui He
communities we serve. This inspired our
China 3 Hai He Delta
renewed focus on water into the next decade
Tuo Jiang
of our goals as we aim to protect water for
people and nature in priority basins. Moctezuma
Mexico 3 Laja
Across the world, and even within countries, there
Lerma/Salamanca
is a diverse mix of landscapes, cultures, economies
and climates that make water issues complex and Lower Bear/Malad, Great Salt Lake
require solutions unique to each river basin. That USA 5 Lower American, Lower Sacramento/Putah
is why we embarked on a data-based water risk
Calleguas
assessment with expert partners at WRI, WWF and
ERM to identify the areas of the world we should focus Sutlej
on for maximum positive impact. Using data from the
India 3 Yamuna 1
WRI Aqueduct Water Risk Atlas and other sources, 18
Musi/Aler
priority basins across seven countries were identified
by understanding where our consumers, suppliers
Saudi Saudi Arabia West Coast 5
and facilities are most exposed to current and future
Arabia
2 Persian Gulf Western Coast 2
water risks.

Spain 1 Segura

Turkey 1 Kocaeli
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 181

SOCIET Y

Protecting Water
for People and Nature
Progress United States Mexico
Five of our 18 priority basins are in the western U.S., and Three of our 18 priority basins we are focusing on this
Now that we’ve identified where our consumers,
the majority of those are in the state of California. There next decade are in central Mexico, including the basin
suppliers and facilities could be most impacted by
is already a lot of great work going on within the state that surrounds Mexico City. Over the past year, P&G has
current and future water risks, it’s time to identify
to protect and enhance California’s water resources. engaged with local experts at The Nature Conservancy
shared water challenges, potential partners and
In order to contribute to these efforts, we joined a to learn more about the water issues and potential
viable solutions for each basin. We’ve already made
platform of diverse stakeholders who came together solutions in and around the city. As a first step towards
progress toward understanding the situation in each
to pursue collective action projects that will improve being part of the solution, we joined the Mexico City
of these unique areas and will learn even more in 2020
water security in California. The California Water Water Fund: Agua Capital. Agua Capital was created
after completing the Alliance for Water Stewardship
Action Collaborative (CWAC) was created in 2014 and is in 2018 as an innovative platform for collaboration
(AWS) Standard 1.0 steps 1-3 at our Tier 3 facilities (see
focused on building social capital for improved water among different sectors to contribute to the water
page 12 of v.1.0 for more details). Based on what we’ve
management, returning water to natural systems security of Mexico City with emphasis on nature-based
learned so far, we’ve already moved forward with local
and driving corporate water stewardship aligned with solutions. P&G, along with the other board members,
engagement in the U.S. and Mexico.
state and global water stewardship goals. We hope intend to address the overexploitation of the aquifers,
that being a part of this multi-sector organization will inefficiencies in infrastructure and operations, flood
enable us to make a meaningful impact in our priority management and improvement of wastewater
basins in California. treatment and reuse.

THE CALIFORNIA WATER

ACTION COLL ABORATIVE We’ve come a long way already in our water
stewardship journey, and will go even further working
in collaboration with others to solve the challenges
facing our priority basins. We look forward to
partnering with others to work toward our goal to
protect water for people and nature in priority basins
and sharing our progress along the way.

AGUA CAPITAL
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 182

SOCIET Y

Reinventing Water
for Urban Living
It is predicted that by 2030, there will be a 40% gap The 50 Liter Home Concept, spearheaded by the Major cities around
in global water supply and demand. Pressure on Company, is bringing together companies, policy- the world face the prospects
water resources is growing, and some cities, like Cape makers and communities to develop and scale of a water crisis, and 14 of
Town, South Africa have already experienced Day innovations for the home that help solve the urban the world’s 20 largest cities
Zero: a day when the city nearly ran out of water and water crisis. It is an ambitious undertaking that are already experiencing
the government required all four million residents to requires cross-sector collaboration to harness diverse water scarcity.
reduce their water use at home to 50L per person. expertise and resources, like home fixtures and
Not only is water essential for the daily operation of appliance makers, city governments, utilities, tech
our facilities and production, it is also an integral part partners, NGOs, real estate developers, engineering,
of many of our products in the home. Whether it’s home design and more.
bathing, laundry, cooking or dishes, homes use 10%
of the global water supply, reinforcing the need for WWW. 50LHOME.COM
rethinking the future of water consumption.

Homes in the U.S. can use up to 500 liters of water per

day, per person — a rate that is not sustainable. Several
years ago, we started exploring innovations in waterless
and water-efficient products, purification systems and
experience platforms. During the World Economic
Forum Davos in January 2019, we led a multi-faceted
discussion to explore whether homes could run at 50
liters and still feel like 500 liters, unlocking solutions for
sustainable, affordable living.

Most homes in the U.S. use up to

500 liters
of water per day, per person — 
a rate that is not sustainable.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 183

Employees
Engage and equip P&G employees to
build sustainability thinking and practices
into their work and their communities.
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 184

EMPLOYEES

Employees
Ambition 2030 Leadership Award •A
 ll our sites across Northern Europe participated
in a variety of activities to remind employees of our
Leadership accountability is critical to our Ambition
sustainability efforts and reinforce the idea that
2030 goals, as it is only by making sustainability an
small changes can make a world of difference under
integral part of how we deliver business results that
We want to ensure that the theme of Sustainability at Scale. This year, our
we’ll be able to achieve our goals. We want to ensure
sustainability is built in, that sustainability is built in, not bolted on. To recognize
Northern Europe Head Office in Weybridge UK
partnered with Do Nation, a start-up company with a
not bolted on. this effort, we created a new Ambition 2030 Leadership
mission to make people live a little bit greener every
Award which acknowledges the leadership and
day. Together we ran a three-month program—from
commitment required to deliver meaningful results
February to April —that saw employees pledge to
in the area of sustainability. The award will recognize
make their daily routines more sustainable. As result
business leaders at our Band 5 or 6 level who have
of employees’ collective commitments, we saved
contributed to the significant advancement of our
more than 38,900 tons of carbon.
Ambition 2030 goals in one or more of our four
core focus areas: brands, employees, supply chain
and society.

Earth Week Inspires Action

Across the world, we organized a range of Earth Week
2019 volunteer activities designed to raise awareness
and take action to reduce our environmental footprint
and bring about a healthy planet. Here are some
highlights:

•O
 ur Taicang plant successfully engaged employees
via three days of sitewide activities. Employees
participated in group discussions to identify new
ideas for meeting site sustainability goals, a “green
corner” photo sharing program where employees
could upload their nature photos to WeChat, and a
fishing outing in the site’s natural clean pond. In this
program, employees participated in sustainability
activities for energy, water and waste savings in the
site’s daily operation.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 185

EMPLOYEES

Employees
Gardens Spring Up at Hair Care Plants Community Volunteers Educate and Positive Employee Survey Results
Inspired by our recent Kew Gardens partnership and Inspire Action In March 2019, more than 80% of employees declared
in line with the Ambition 2030 Corporate goal to Our North Africa and Levant region have partnered they are contributing to the Company’s sustainability
“engage, equip and reward employees for building with Youth Think Green (YTG) NGO to take action in the efforts in our annual employee survey. This percentage
sustainability thinking and practices into their community, working with young people on a range of increased more than five points compared to 2018.
everyday work,” we are leveraging our scale by creating environmental activities: Many employees provided perspective that they
gardens in all our manufacturing sites. These gardens value the Company’s work in the space and welcome
•P
 reparing small pots of green herbs and flowers that
support sustainability-related challenges like enabling the chance to put more effort into where we make
kids could take home for their gardens.
pollination, protection of native species, and water the greatest difference: our brand innovations and
conservation. We are leveraging the current efforts of •R
 aising awareness around ways to prevent ocean corporate partnerships.
gardening, landscaping and maintenance to create a plastic waste with an upcycling activity, like taking
positive sustainable impact for our people, brands and used plastic bottles and making them into toys, pencil
nature while beautifying our sites. cases, napkin boxes and mobile hangers.

Among our accomplishments this year: •E

 mbracing the culture of renewable energy by
reviewing how to calculate a base for a solar panel
•P
 lanting 16,000 square meters of beautiful gardens in
system and make-your-own solar-powered mobile
all our Hair Care plants that are sustainably built with
charger.
reused materials and recycled water.
Helping young people understand the importance
•A
 ctively tackling pollination issues, protection of
of sorting waste and making neighborhoods cleaner

80%
native plants and water conservation.
are the objectives of Clean Earth. This new program
•C
 reating a win-win model of sustainability and launched in Poland and enabled employees to visit
More than
beautification that drives a positive impact in our local help educate students on these topics. They of employees declared
people and brands. joined with students and teachers to collect and sort they are contributing
litter from local parks, playgrounds and streets. More
•B
 ringing our people closer to the themes of to the Company’s
cleaning days are planned as well as expansion into the
biodiversity, native plants and elevating topics such
Czech Republic and Hungary. sustainability efforts.
as pollination around a brand context (e.g, planting
ingredients used in our products).

•G
 rowing native plants even at our sites located in
water-stressed regions like Dammam in Saudi Arabia,
Mariscala in Mexico and Port Qasim in Pakistan.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 186

Tracking Our Progress

Health and Safety Total Incident Rate
(Injury and illness per 100 employees)
The health and safety of our employees and our
contractor partners is a foundational to the Company The health and safety of
and directly linked to our core values. 0.25 2019 our employees and our
• Nothing we do is worth getting hurt contractor partners is a
0.24 2018
foundational to the Company
• Safety can be managed
0.23 2017
and directly linked to our
• Every injury and illness can and should be prevented core values.
• Safety is everyone’s responsibility

The Company tracks our total injury rate (TIR) and lost Total Lost Work Day Case Rate
work day case rate (LWDC). TIR includes any injury that (Lost and restricted work day cases per 100 employees)
requires medical treatment beyond first aid, including
work restrictions. LWDC is a subset of all injuries that
were serious enough to result in the individual missing 0.14 2019
the next assigned work shift. Our TIR target for both
employees and contractors is 0.35 injuries per 200,000 0.13 2018
hrs. No targets are set for LWDC rates. To achieve these
0.12 2017
results, we have implemented an integrated Health,
Safety and Environmental program. This program sets
expectations that enable evaluation of each site’s
leadership involvement, behavior and culture,
equipment design and maintenance standards, and
training and procedures. We specifically focus on
life-safety critical systems such as electrical safety,
confined space entry, fall prevention/protection,
material handling and isolation of hazardous energy.
The TIR and LWDC rate results are summarized in the
charts to the right.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 187

Tracking our Progress

We have more than 43 manufacturing plants Top 5 Sites with the Highest Number of Employee Safe Working Hours

and technical centers that are celebrating

Manufacturing Site Safe Hours* GBU Region
more than one million safe work hours
without a lost workday injury. Ibadan 12,000,000 Fabric and Home Care IMEA

Audit Programs
Takasaki 7,400,000 Fabric and Home Care Asia

Our internal HSE audit program is designed to Dammam 7,100,000 Beauty IMEA
ensure sites are complying with both local regulatory
requirements as well as corporate polices, standards Boryspil 7,000,000 Baby, Feminine and Family Care Europe
and procedures. These audits are completed at all
plants, innovation centers and distribution centers
Xiqing 6,300,000 Beauty Asia
worldwide. Recently, we modified the audit program
*Rounded down to the nearest 100,000
to eliminate numerical scores and move to identifying
specific findings and classifying those findings as critical,
major or minor. All findings are tracked to closure by Technical Center Safe Hours* GBU Region
the corporate HSE. The fundamental philosophy is to
use the standards worldwide, implemented by trained Brussels Innovation Center 7,200,000 Technical Center Europe
HSE leaders and audited each year using a consistent,
comprehensive approach. Audits measure performance Singapore Innovation Center 3,000,000 Technical Center Asia
against mandatory standards and operating procedures.
The target is to have no critical findings and continually
Kronberg Innovation Center 2,500,000 Technical Center Europe
reduce the number of major or minor findings. This year,
London Innovation Center 2,400,000 Technical Center Europe
96% of the sites were assessed.
Newcastle Innovation Center 2,100,000 Technical Center Europe
Sites Conducting Annual Audits
(Percentage)

96% 2019

99% 2018

97% 2017
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 188

Tracking Our Progress

Compliance with Laws Notices of Violation
and Regulations We continually strive for zero notices or penalties. The
There are numerous health, safety and environmental charts below summarize data from the last three years
requirements worldwide. Plants are subject to safety and provide perspective on notices of violation (NOVs)
rules and emission limits with operating requirements received during FY18/19. Note, several fines are still
that may be embodied in sources such as statutes, under review but are included in the total numbers.
regulations, laws and permits. It is our intent to
A breakdown of NOVs is provided below:
comply with both the letter and the spirit of statutes,
regulations, laws and permit requirements. Identified Year Number Fines
compliance issues are treated seriously, and all
noncompliance matters are resolved as expeditiously
2019 40 $62,060
as possible. 2018 17 $249,430
2017 24 $102,804

Number
Violation Fines
of NOVs
Water-Based 9 $11,064
Air-Based 8 $3,466
Solid-Waste-Based 4 $2,700
Paperwork 0 $0
Transportation-Based 4 $0
Other 4 $0
Worker Safety 11 $44,830
Total 40 $62,060
 .14
.14 FY17/18
FY17/18
INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 189

.18
.18 FY16/17
FY16/17

Particulate Matter
Particulate Matter (PM)
(PM)

Tracking our Progress

1.0
1.0 FY18/19
FY18/19

1.8
1.8 FY17/18
FY17/18

Global Air Emissions 1.8

1.8 FY16/17
FY16/17
Air Emissions
Global Air Emissions
Thousands of metric tons
Each site assesses total suspended particulates, Thousands of metric tons
volatile organic compounds (VOCs), carbon Volatile Organic Compounds Nitrogen Oxides
Nitrogen Oxides (NOx)
(NOx)
monoxide (CO), nitrogen oxides (NOX) and sulfur Volatile Organic Compounds
oxides (SOX). The chart below summarizes data from 1.6 FY18/19 2.4
2.4 FY18/19
FY18/19
the last three years. 1.6 FY18/19
1.6 FY17/18 2.5 FY17/18
2.5 FY17/18
1.6 FY17/18
1.7 FY16/17 2.5 FY16/17
2.5 FY16/17
1.7 FY16/17

Sulfur Oxide (SOx) Carbon Monoxide

Carbon Monoxide (CO)
(CO)
Sulfur Oxide (SOx)

.15 FY18/19 2.0

2.0 FY18/19
FY18/19
.15 FY18/19
.14 FY17/18 2.2
2.2 FY17/18
FY17/18
.14 FY17/18
.18 FY16/17 2.2
2.2 FY16/17
FY16/17
.18 FY16/17

Particulate Matter (PM)

Particulate Matter (PM)

1.0 FY18/19
1.0 FY18/19
1.8 FY17/18
1.8 FY17/18
1.8 FY16/17
1.8 FY16/17

Nitrogen Oxides (NOx)

Nitrogen Oxides (NOx)

2.4 FY18/19
2.4 FY18/19
2.5 FY17/18
2.5 FY17/18
2.5 FY16/17
2.5 FY16/17

Carbon Monoxide (CO)

 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 190

Awards and Recognitions

LEED Location Gold Silver
We are committed to designing sustainability into our Some recent projects include our Amiens distribution
facilities, including pursuing LEED certification for all facility (first P&G LEED facility in France), Albany
Albany, GA, U.S. 1*
new facilities. We now have 36 projects sites with LEED Georgia (applying sustainable design principles as they
Silver or Gold certification. rebuild from a tornado), and our new greenfield site in
Amiens, France 1
Tabler Station West Virginie which received multiple Ben Cat, Vietnam 2
LEED Silver certifications. We are also very proud of
our SK-II production site in Shiga, Japan which was Box Elder, UT, U.S. 2*
awarded LEED Silver under the new LEEDv4 standard,
the first manufacturing site (from P&G or any other Cabuyao, Philippines 1
company) in Japan to achieve this honor.
Cincinnati, OH, U.S. 2
Cruz, Brazil 1
Greensboro, NC, U.S. 1
Budapest / Gyongyos, Hungary 3
Amiens
Gyongyos Guangzhou, China 1 1
Box Elder
Cincinnati
Albany
Tabler Station
Greensboro Taicang
Hyderabad, India 1 2
Hyderabad
Guangzhou
Jakarta, Indonesia 4
Cabuyao
Ben Cat
Lagos
Singapore
Lagos, Nigeria 2
Jakarta
Singapore 1
Cruz
Tabler Station, WV, U.S. 2
Taicang, China 1 3
Total 4 32
*Represents a LEED v4 Certification at this location.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 191

Environmental Resource and Waste Summary

The table below reports environmental statistics for Manufacturing Operations in our Global Business Units, Technical Centers and Distribution Centers.

Totals (absolute units x 1,000) 2019 Global Business Unit Detail1 (absolute units x 1,000)
Baby, Feminine Fabric and
2019 2018 2017 and Family Care Beauty Home Care Grooming Health Care Other

Production (metric tons)

Finished Products Manufactured2 15,175 15,144 14,640 2,822 1,812 9,880 174 487 N/A
Raw Materials from Recycled Sources 3
674 633 676
Manufacturing Waste (metric tons)

Solid Waste Generated 655 624 632 254 71 233 34 35 27

% Recycled/Reused Waste 95.8% 94% 92.6% 94.1% 97.6% 96% 100% 100% 94%
% Disposed — Hazardous 0.4% 0.4% 0.5% 0.0% 0.3% 0.8% 0.0% 0.0% 2.1%
% Disposed — Non-Hazardous 3.8% 5.6% 6.9% 5.9% 2.1% 3.2% 0.0% 0.0% 3.9%
Other Waste (metric tons)

Effluents (excluding water)4 16 21 19 4.26 3.06 7.42 0.25 0.82 0.06

Air Emissions 5
7 8 8 4.82 0.22 1.83 0.04 0.10 0.18
Construction & Demolition Waste 8 19 7 3.17 0 5.04 0.09 0.05 0.14
Energy and Greenhouse Gas (GHG)

Energy Consumption (gigajoules) 61,176 60,891 60,423 39,307 3,495 11,192 2,424 1,834 2,924
Total GHG Emissions (metric tons) 6
4,050 4,053 4,559 2,539 266 664 198 156 227
Scope 1 — Direct GHG Emissions (metric tons) 2,210 2,143 2,122 1,614 91 321 65 43 76
Scope 2 — Indirect GHG Emissions (metric tons) 7
1,840 1,910 2,437 925 175 343 133 113 151
Biogenic GHG Emissions (metric tons) 57 68 89
Water (cubic meters)

Water Consumption 63,125 63,666 61,826 38,634 5,525 14,267 1,149 1,601 1,949

1 Baby, Feminine and Family Care includes Baby Care, Feminine Care and Family Care. Beauty includes Beauty Care and 3 Data is tracked at a corporate level.
Personal Beauty Care. Fabric and Home Care includes Fabric Care, Home Care and Chemicals. Grooming includes Blades 4 Wastewater chemical oxygen demand (COD).
and Razors and Devices. Health Care includes Personal Health Care and Oral Care. Other includes major stand-alone
5 Air emissions include particulates, SO2, NOX, CO and VOC.
offices/technical centers that support the business units and our largest distribution facilities. Numbers do not include
6 Total GHG emissions = Scope 1 + Scope 2. Scope 2 emissions calculated using a market-based method.
production from contract manufacturing operations.
7 Market-based Scope 2 GHG emissions. Note: Location-based Scope 2 emissions 2019 were 2,544,082 metric tons.
2E
 stimated from FY18/19 finished product production volumes. Updated to exclude intermediate products that are used as
raw materials in other P&G categories.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 192

Global Measurement and

Additional Operational Data
2020 Goal Measurement Systems Low-Energy Cycle Machine Washing Loads
Each year, we carefully review habits and practices
We go to great lengths to ensure rigor, accuracy
data to help us assess progress against our low-energy
and transparency in our reporting. Below, we share
washing goal. The objective of this goal is to get
additional information on some of our 2020 Goal
consumers to use low-energy cycles, and we can play
Measurement Systems to help ensure clarity and
a significant role in that by providing detergents with
transparency on the data we are reporting.
outstanding performance in low-energy cycles.
Greenhouse Gas Emissions Our benchmark for qualifying low-energy cycles
For the purposes of monitoring progress against our has been 0.4 kWh per wash cycle. Cycles included
goal and listing emissions levels in charts and graphs, in our tracking are cold cycles in traditional top load
we utilize market-based Scope 2 GHG emissions. The machines and cold and warm cycles in all HE machines
WRI/WBCSD GHG accounting protocol provides (top & front loading).
additional perspective on market-based versus
Packaging Reduction
location-based GHG emissions.
The average packaging reduction is calculated using
products that represent the top 70% (by volume) of the
GHG PROTOCOLS
categories that have the largest impact on packaging
use (Fabric Care, Home Care, Baby Care, Feminine Care,
Our GHG emissions data has been verified by Family Care, Oral Care, Personal Cleansing Care, Shave
an external third party, Lloyd’s Register Quality Prep, Hair Color and Hair Care). While a subset of overall
Assurance (LRQA). data, we believe it is representative of overall corporate We go to great lengths
data and focuses resources on the biggest SKUs and to ensure rigor, accuracy
LLOYD’S REGISTER QUALIT Y ASSURANCE categories with the biggest impact on packaging.
and transparency in
our reporting.
 INTRODUCTION ETHICS & CORPORATE RESPONSIBILITY COMMUNITY IMPACT DIVERSITY & INCLUSION GENDER EQUALITY ENVIRONMENTAL SUSTAINABILITY 193

Global Measurement and

Additional Operational Data
2020 Goal Measurement Systems Renewable Energy Baseline Restatement
When calculating the renewable energy powering our This year, we adjusted our GHG emissions baseline in
Recyclability of Packaging
plants, we include the renewable energy level of the accordance with the principles in the WRI and WBCSD
For purposes of tracking progress against our goal, a
local electrical grid that provides power to the plant. Corporate Standard for Greenhouse Gas Accounting.
package is considered recyclable when there is an
Changes included adjustments for acquisitions and
in-market, at-scale recycling system in place for that Water Conservation
divestitures as well as other minor modifications and
material type (e.g., collection, sortation, processing Our goal to reduce water use in manufacturing
corrections to historic data. Our original baseline was
for end use and established end-market for collected facilities by 20% per unit of production applies to
5,466,601 metric tons. Our revised baseline, which we
material). While we require large-scale systems to freshwater consumption, which means freshwater
will use for calculating progress versus GHG emissions
be in place in at least one location, we do not require intake from the following sources:
reduction goals, is now 5,407,790 metric tons. As
a minimum percent access or recovery rate per
• Tap water: water supplied by municipalities or third- part of this work, we also updated our baselines for
package in every country or market for the package
party companies via piping systems or trucks, at any energy, water and waste. Original energy baseline was
to be considered recyclable for purposes of tracking
quality they deliver 67,904,220 gigajoules. It is now 63,755,819 gigajoules.
progress versus our goal.
Original water baseline was 77,049,114 cubic meters.
• Ground water from site wells
Paper Packaging It is now 75,029,004 cubic meters. Original waste
Data for calculating progress versus our paper • Surface water: non-brackish as rivers, lakes, creeks, disposed was 354,563 metric tons. It is now 335,488
packaging goal was self-reported by our suppliers. etc., at any quality they deliver metric tons. The baseline year remains the same: they
The data collected this year covered materials Company’s FY09/10.
Venezuela
procured directly by the Company as well as contractor
Due to current conditions in Venezuela and consistent
manufacturers and covered more than 95% of our
with how we have approached other corporate
global spend.
reporting, we have excluded our three facilities in
Venezuela from the manufacturing data included in
this report. For transparency, the estimated combined
data from these three sites within our 2010 baseline
was energy (353,752 gigajoules), water (233,188 cubic
meters), and GHG emissions (20,589 metric tons),
which represents less than 0.5% of the respective
global footprints. These changes have already been
incorporated into the baseline restatement.
 BACK TO START

Data in this report covers the period of July 1, 2018 to June 30, 2019. Financial information is given in U.S. dollars.
Questions related to this report can be directed to mediateam.im@pg.com. This report references
GRI 102: General Disclosures 2016. A GRI Content Index for this report can be found here.