m

MC2000™ Advanced Deskset

Tone Control L3216

Operator and Installation Manual

6880309K85-C
28 November 2008
 COMMERCIAL WARRANTY
(STANDARD)
Motorola radio communications products are warranted
to be free from defects in material and workmanship for a
period of ONE (1) YEAR, [except for crystals and chan-
nel elements which are warranted for a period of ten (10)
years] from the date of shipment. Parts, including crys-
tals and channel elements, will be replaced free of
charge for the full warranty period but the labor to
replace defective parts will only be provided for ONE (1)
Year from the date of shipment. Thereafter purchaser
must pay for the labor involved in repairing the product or
replacing the parts at the prevailing rates together with
any transportation charges to or from the place where
warranty service is provided. This express warranty is
WARNING extended by Motorola Communications and Electronics,
Inc., 1301 E. Algonquin Road, Schaumburg, Illinois
This equipment generates, uses and can radiate radio fre- 60196, to the original purchaser only, and only to those
quency energy and if not installed and used in accordance purchasing for purpose of leasing or solely for commer-
with the instruction manual, may cause interference to cial, industrial, or governmental use.
radio communication. It has been tested and found to
comply with the limits for a Class A computing device pur- THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER
suant to Subpart J of Part 15 of FCC Rules, which are WARRANTIES EXPRESS OR IMPLIED WHICH ARE
designed to provide reasonable protection against such SPECIFICALLY EXCLUDED, INCLUDING WARRAN-
interference when operated in a commercial environment. TIES OF MERCHANTABILITY OR FITNESS FOR A
Operation of this equipment in a residential area is likely to
cause interference in which case the user at his own
PARTICULAR PURPOSE. IN NO EVENT SHALL
expense will be required to take whatever measures may MOTOROLA BE LIABLE FOR INCIDENTAL OR CON-
be required to correct the interference. SEQUENTIAL DAMAGES TO THE FULL EXTENT
SUCH MAY BE DISCLAIMED BY LAW.

Version 6880309K85-C In the event of a defect, malfunction or failure to conform

28 November 2008 to specifications established by seller, or if appropriate,
to specifications accepted by Seller in writing, during the
period shown, Motorola, at its option, will either repair or
MC2000™ is a trademark of Motorola. replace the product or refund the purchase price thereof,
and such action on the part of Motorola shall be the full
Microsoft, Windows, and Windows NT are registered extent of Motorola’s liability hereunder.
trademarks of Microsoft Corporation.
This warranty is void if:
All other trademarks are the property of their respective
companies. a. the product is used in other than its normal and cus-
tomary manner;
b. the product has been subject to misuse, accident
©2001–2008 Motorola neglect or damage;

All rights reserved. No part of this publication may be c. unauthorized alterations or repairs have been made,
reproduced, stored in a retrieval system, or transmitted, or unapproved parts used in the equipment.
in any form or by any means, mechanical, photocopying, This warranty extends only to individual products, batter-
recording or otherwise, without the prior written permis- ies are excluded, but carry their own separate limited
sion of Motorola. While every precaution has been taken warranty. Because each radio system is unique, Motor-
in the preparation of this document, Motorola assumes ola disclaims liability for range, coverage, or operation of
no responsibility for errors or omissions. Neither is any the system as a whole under this warranty except by a
liability assumed for damages resulting from the use of separate written agreement signed by an officer of
the information contained herein. Motorola.
Printed in Canada. Non-Motorola manufactured products are excluded from
Revision history: this warranty but subject to the warranty provided by
their manufacturers, a copy of which will be supplied to
6880309K85-O released 5 September 2001 you on specific written request.
6880309K85-A released 21 June 2002
6880309K85-B released 23 March 2002 In order to obtain performance of this warranty, pur-
6880309K85-C released 28 November 2008 chaser must contact its Motorola salesperson or Motor-
ola at the address first above shown, attention Quality
Assurance Department.
This warranty applies only within the United States.
Contents

Chapter 1
Introduction to this Manual 1-1
About this Manual 1-1
MC2000 Deskset Overview 1-1
Model Information 1-2
MC2000 Advanced Deskset Specifications 1-3
MC2000 Accessories and Replacement Items 1-4
Safety Summary 1-4
Ground the Equipment 1-4
Keep Away from LIve Circuits 1-4
Do Not Service or Adjust Alone 1-4
Electrostatic Discharge: Sensitive Parts 1-5
Do Not Substitute Parts or Modify the Product 1-5
Return/Repair Procedure 1-5
Dangerous Procedure Warnings 1-5
Electrical Safety Advisory 1-6
FCC Interference Warning 1-6
Related Information 1-6

Chapter 2
Installation 2-1
Introduction 2-1
Preparing for Installation 2-2
Equipment 2-2
Documentation and Software 2-2
Safety Considerations 2-2
Connecting a Single Deskset 2-3
Connecting Multiple Desksets for Takeover Privileges 2-3
Back Panel Connector Layout 2-5
Opening Deskset 2-6
Connecting Deskset to I/O Relays 2-7
Connecting Power Supply 2-9
Programming Parameters using the MC Series RSS Software 2-9
Connecting to Printer 2-11
Connecting to Radio 2-11
Connecting a Desk Microphone 2-13
Programming Parameters using the Deskset Buttons 2-13
Implementing Echo Cancellation 2-16
Testing Deskset Functions 2-17
Adjusting Potentiometers 2-18
Line (Receive Audio) Input to Handset Ear piece/Internal Speaker 2-18
Internal Condenser Microphone to the TX Line 2-18
Handset Microphone (mouthpiece) to the TX Line 2-19
Deskset Microphone to the TX Line 2-19
Wall Mounting 2-20

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Contents

Chapter 3
Operation 3-1
Introduction 3-1
Deskset Overview 3-2
Handset Operation 3-4
Using the Handset PTT Button 3-4
Enabling the Internal Speaker 3-4
Internal Speaker and Microphone Operation 3-5
Optional Deskmic Operation 3-5
Takeover Button Operation 3-6
Programable Button Operation 3-6
Programable Button Types: 3-7
Programable Button Functions 3-7
Keypad Operation 3-13
Shift Button Operation 3-14
LCD Display 3-14
Printer Output 3-16
Monitoring the Radio Channel 3-16
Initiating or Answering a Radio Channel Transmission 3-17
Initiating a Paging Call 3-18
Initiating or Receiving a Stat-Alert Call 3-21
Incoming Signaling 3-21
Outgoing Signaling 3-22
Receiving a DTMF Call 3-27
Incoming Signaling 3-27
Initiating or Answering an Intercom Transmission 3-28
Adjusting the Volume 3-28
Adjusting the LCD Display Contrast 3-29
Setting the Clock 3-29

Chapter 4
Troubleshooting, Circuit Board, and Schematics 4-1
Introduction 4-1
Troubleshooting 4-2
Circuit Board Layout 4-3
Schematics 4-6

Appendix A
The “Labels” Program A-1
About the Labels Program A-1
Starting the Labels Program A-1
Help Feature A-2
Toolbar A-2
Creating a New Label File A-3
Adding and/or Editing Label Text A-4
Producing Labels A-6

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 Contents

Appendix B
Paging Codes B-1
Introduction B-1
Motorola 1+1 B-1
Motorola 2+2 B-3
GE Type 99 Code Plans B-4
5 and 6 Tone Sequential Format B-6
Reach Code Plans B-7
DTMF Frequencies B-8

Appendix C
MC2000 Deskset Hard-Coded Parameter Values C-1
Introduction C-1
Deskset Configuration C-1
Channel Keying: C-2
Parallel Desksets - when multiple desksets are used C-3
Tone Channel Signaling Plan C-4
Talk Permit Tone Setup C-7
Stat-Alert Setup C-7
DTMF Decode Setup C-9
DTMF Selective Call Setup C-9

Glossary Glossary-1
Index Index-1

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iv MC2000 Advanced Deskset Operator and Installation Manual

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Chapter 1
Introduction to this Manual

About this Manual

The purpose of this manual is to help you install and operate the MC2000 Advanced Tone
Control Deskset. It is written for operators and for the technicians who are responsible for
installing and troubleshooting the MC2000 Advanced Deskset and related equipment. It
provides reference information for technicians and Motorola field support engineers and
technicians.

MC2000 Deskset Overview

The MC2000 Advanced Deskset is a small-footprint radio dispatch console designed to

satisfy the needs of conventional analog users who require multiple dispatch points with
enhanced talk /listen on up to sixteen radio channel frequencies and inter-dispatcher inter-
com. Trunked applications needing only talk/listen on a currently selected radio talk group,
are also supported.

The MC2000 is the approximate size and shape of an office telephone set, with a tele-
phone-like handset that includes a PTT switch. The handset microphone and speaker
become active when the handset is lifted from the housing base. The housing includes a
built-in condenser microphone and an internal speaker for hands-free operation. The unit
housing and handset are both black in color.

Speaker volume can be adjusted using a knob on the front panel. The minimum level does
not mute speaker. Receive, transmit, and intercom transmit audio levels can be adjusted
using potentiometers inside the deskset housing. The front panel has the following buttons
and LEDs:

• Monitor (green LED)

• Intercom (green LED)

• Speaker (green LED)

• Takeover (green LED)

• Transmit (red TX LED, yellow Busy LED)

• Programable buttons (green and yellow LED)

• Keypad (1 -9, A - D in green, A - Z in black, * and #)

• Shift button (∧)

Up to 10 MC2000 Desksets can operate in parallel without degradation in performance. A

Remote Adapter and telco punch blocks are required to connect more than one deskset to
a radio.

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Introduction to this Manual
Model Information

The MC2000 Deskset operates on +12 VDC (+/- 20%) with a 120/240 VAC, 60 Hz in-line
power supply.

Model Information

TWO LINE
X 20
Volume

On On On
#1 #7 #13
Off Off Off
On On On
#2 #8 #14
Off Off Off

On On On
#3 #9 #15
Off Off Off
On On On
#4 #10 #16
Off Off Off
On On On
#5 #11 #17
Off Off Off
On On On
#6 #12 #18
Off Off Off

Monitor Intercom Speaker Takeover

1A 2 abc
B 3 def
C

4 ghi
D 5 jkl 6 mno
Busy
7 prs 8 tuv 9 wxy
Transmit
0 #
*
qz

MC2000

Figure 1-1: MC2000 Advanced Deskset

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 Introduction to this Manual
MC2000 Advanced Deskset Specifications

MC2000 Advanced Deskset Specifications

SPECIFICATIONS

Color Black

Dimensions W 8..5” x L 9.9” x H 3.75”

(W 21.59 cm x L 25.14 cm x H 9.53 cm) approx.

Weight 2 lb. (1 kg) approx.

Operating Temp Range 32° F to 122° F (0° C to 50° C)

Humidity 95% at 122° F (50° C) non-condensing

Power Input 11 to 16 VDC maximum

Frequency Response ±3 dB from 300 to 3000 Hz @ 1 kHz ref.

Hum and Noise Less than –45 dB below rated outputs

Audio Distortion Less than 3% THD

Audio Output to Speaker 0.8 Watt Min. at reference input

Line Impedance Rx 10 KΩ, differential or 600 Ω nominal

Receive Audio Input –30 dBm to +11 dBm

Transmit Audio Output –30 dBm to +11 dBm

Max. Number of consoles 10 in parallel

Control Functions (Max.) 16 frequency + monitor

Function Type/Range Adjusts from 550 Hz to 2050 Hz in 100Hz incre-

ments

Specifications subject to change without notice.

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Introduction to this Manual
MC2000 Accessories and Replacement Items

MC2000 Accessories and Replacement Items

DESCRIPTION PART NO.

RSS Program (CD) RVN4178

RSS Programming Cable DDN6367

Handset with Cord, Black DDN6343

External Deskmic RMN5110

LCD Display DDN6346

Power Supply 120 - 240 VAC, 50/60 Hz DDN6342

Safety Summary

The following general safety precautions must be observed during all phases of operation,
service and repair of this product. Failure to comply with these precautions or with specific
warnings elsewhere in this manual violates safety standards of design, manufacture and
intended use of the product. Motorola assumes no liability for the customer’s failure to
comply with these requirements.

Ground the Equipment

To minimize shock hazard, the MC2000 Deskset must be connected to an electrical
ground. The equipment is supplied with a three-conductor AC power cable. This power
cable must be plugged into an approved three-contact electrical outlet with the grounding
wire (green) firmly connected to an electrical ground at the power outlet. The power cables
meet international Electrotechnical Commission (IEC) safety standards.

Keep Away from LIve Circuits

Operating personnel must not open the MC2000 Deskset. Component replacement and
internal adjustments required must be made by qualified maintenance personnel. Do not
replace components with power cable connected. To avoid injuries, always disconnect
power and discharge circuits before removing equipment shelves or making major modifi-
cations.

Do Not Service or Adjust Alone

Do not attempt major component replacement or internal service or adjustment unless
another person, capable of rendering first aid and resuscitation, is present.

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 Introduction to this Manual
Safety Summary

Electrostatic Discharge: Sensitive Parts

This product contains CMOS and other circuit components which may be damaged by
electrostatic discharge. Proper precaution must be taken when handling circuit modules.
As a minimum, grounded wrist straps should be used at all times when handling circuit
modules.

See Section 11.9 of the Motorola R56—Standards and Guidelines for Communications
Sites for more detailed information.

Do Not Substitute Parts or Modify the Product

Because of the danger of introducing additional hazards, do not install substitute parts or
perform any unauthorized modification to the product. Contact an authorized Sales and
Service Office for service and repairs to ensure that safety features are maintained.

Return/Repair Procedure
For information on repairs or warranty service, contact:

Motorola Inc.
Florida Product Services
(800) 927-2744

If it is necessary to return a unit for repair or replacement, the call-taker will issue a Return
Material Authorization (RMA) number. Include the RMA number in the package with the
defective unit and ship to:

Order parts from:

Motorola Accessory and Aftermarket Division

1313 East Algonquin Road
Schaumburg, Illinois 60196
(800) 422-4210

Dangerous Procedure Warnings

Warnings, such as the example below, precede potentially dangerous procedures
throughout this manual. Instructions contained in the warnings must be followed.

WARNING: THE VOLTAGES EMPLOYED IN THIS EQUIPMENT ARE SUFFI-

CIENTLY HIGH TO ENDANGER HUMAN LIFE. EVERY REASONABLE PRECAU-
TION HAS BEEN OBSERVED IN DESIGN TO SAFEGUARD THE OPERATING
PERSONNEL. OPERATING PERSONNEL SHOULD BE PROHIBITED FROM TAM-
PERING WITH PROTECTIVE DEVICES SUCH AS DOOR SWITCHES. THE
POWER SHOULD BE REMOVED COMPLETELY AND THE HIGH VOLTAGE
CAPACITORS IN POWER SUPPLIES DISCHARGED MANUALLY WITH A SHORT-
ING BAR BEFORE MAKING INTERNAL ADJUSTMENTS.

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Introduction to this Manual
Related Information

Electrical Safety Advisory

Because of the risk of electrical surges, such as lightning transients, which are very
destructive to customer terminal equipment connected to AC power sources, we recom-
mend that the customer should install an AC surge arrestor in the AC outlet to which the
MC2000 Deskset is connected.

FCC Interference Warning

RADIO AND TELEVISION INTERFERENCE

WARNING: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interfer-
ence to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

WARNING: In order to maintain compliance with the FCC regulations, shielded

cables must be used with this equipment. Operation with non-approved equip-
ment or unsaddled cables is likely to result in interference to radio and televi-
sion reception.

Related Information

• Motorola R56—Standards and Guidelines for Communications Sites (6881089E50);

also available on CD-ROM (9882904Y01).

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Chapter 2
Installation

Introduction

The purpose of this chapter is to help you install the MC2000 Advanced Deskset. It is writ-
ten for technicians who are responsible for the installation and troubleshooting of a
MC2000 Advanced Deskset system. It provides reference information for technicians and
Motorola field support engineers and technicians.

This chapter details generic installation techniques to assemble the MC2000 Advanced
Deskset and troubleshoot rapidly. This manual assumes that you are familiar with the
tools, test equipment, the system architecture, and the configuration of the MC2000
Advanced Deskset system.

This chapter contains the following sections:

• Preparing for Installation

• Connecting a Single Deskset

• Connecting Multiple Desksets for Takeover Privileges

• Back Panel Connector Layout

• Opening Deskset

• Connecting Deskset to I/O Relays

• Connecting Power Supply

• Programming Parameters using the MC Series RSS Software

• Connecting to Printer

• Connecting to Radio

• Connecting a Desk Microphone

• Programming Parameters using the Deskset Buttons

• Testing Deskset Functions

• Adjusting Potentiometers

• Wall Mounting

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Installation
Preparing for Installation

Preparing for Installation

Equipment
• Computer with the following minimum requirements:

• Windows 95, 98, ME, 2000, NT, or XP

• 20 MB of free hard-disk space

• 1 free serial port

• RJ11 to DB9 connector cable between the computer and the deskset

• High impedance audio multi-meter with a range of 80mVRMS to 4 VRMS, capable of

measuring 1000 Hz

• #1 Phillips screwdriver

• 1/8-inch flat-blade screwdriver

• Optionally, an RF service monitor or tone generator

Documentation and Software

• MC2000 deskset schematics—in Chapter 4

• Deskset/s installation plan—specific to the location

• Paging Codes—Appendix B

• MC Series RSS software and Labeling software (RVN4178)

Safety Considerations
Cable Installation

• Wiring should conform to Article 800 of the National Electrical Code. Ensure you use
listed communication wiring and cabling suitable and specific to the interconnection of
other equipment.

Electrostatic Discharge (ESD) Protection

• The deskset has ESD protection circuitry to provide protection from ESD, power and
telephone line surges. The circuitry shunts the transient currents to earth ground.

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 Installation
Connecting a Single Deskset

Connecting a Single Deskset

TX Audio TX Audio

RX Audio RX Audio Mobile in Tray

MC2000
Remote
Adapter

Figure 2-1: Single Advanced Tone Control Deskset with Remote Adapter

Connecting Multiple Desksets for Takeover Privileges

T
TX / RX Audio
R

TX / RX Audio Remote Control

Tx / RX Audio Station

TX / RX Audio
MC2000
Supervisor

MC2000 MC2000 MC2000

Figure 2-2: Multiple Advanced Tone Control Deskset (2 wire Configuration)

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Installation
Connecting Multiple Desksets for Takeover Privileges

TX Audio T

RX Audio R

Remote Control
TX Audio Station
Tx Audio
TX Audio
MC2000
Supervisor

MC2000 MC2000 MC2000

Figure 2-3: Multiple Advanced Tone Control Deskset (4 wire Configuration)

Only one deskset can be configured for the supervisory takeover functionality associated
with the Takeover button on the deskset.

To enable the takeover function, the supervisor deskset’s transmit and receive audio are
connected directly through the Remote Adapter to the radio station. All other desksets are
connected in parallel with each other. The end (parallel) deskset should have a 600 ohm
termination and all other parallel desksets should have a 10K ohm termination.

In the 2-wire configuration, each parallel deskset’s transmit and receive audio are con-
nected through the supervisor deskset (relays Takeover 1 and Takeover 2) and then
through the Remote Adapter to the radio. In the 2-wire configuration, the supervisor
deskset should be the one to terminate the line.

In the 4-wire configuration, each parallel deskset’s transmit audio is connected through the
supervisor deskset (relays Takeover 1 and Takeover 2) and then through the Remote
Adapter to the radio. Each parallel deskset’s receive audio is connected directly through
the Remote Adapter to the radio.

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 Installation
Back Panel Connector Layout

Back Panel Connector Layout

Figure 2-4: MC2000 Deskset - Back panel

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Installation
Opening Deskset

Opening Deskset

All interface connections are made inside the deskset housing.

To open the deskset housing:

Gently, lay the deskset face-down and remove the four screws on the outside corners of
the back housing

2 screws 2 screws
at back at front

Figure 2-5: Bottom of Deskset

1. Holding the back and front sides of the housing together, turn the deskset face-up.

2. Separate the front housing from the rear housing, starting at the top and opening the
console toward you. The two sides have a ribbon cable connecting them at the bottom
of the console housing.

Figure 2-6: Separating Front from Rear Housing

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 Installation
Connecting Deskset to I/O Relays

Connecting Deskset to I/O Relays

Carrier operated relay (COR) functions, supervisor takeover, and I/O relays interface con-
nections are made to three terminal strips on the right side of the bottom housing: COR
functions P2 (4-pin), supervisor takeover/Relays 1+2 P3 (8-pin) or I/O Relays 3+4 P4
(8-pin). The pins are numbered in ascending order from left to right (inside to the outside
of the bottom housing). COR terminal strip would use OPTO couplers for E + M-Lead,
Coded Clear and LOBL functions.

The deskset must be opened for access to these terminal strips.

To connect the deskset to external equipment:

1. Put the cable through the slot on the bottom rear corner of the housing.

2. Loosen the 8 slotted screws on the each terminal strip and insert the cable wires into
the correct positions as shown in the following three tables.

3. Secure and tie-wrap the cable to the bottom housing.

Note: After the power supply is connected you can apply power and perform a verification
test.

Caution: Do NOT configure the relay dedicated for Stat-Alert or Selective Call
functions (assigned in the RSS software) to an I/O function.

Table 2-1: P2 COR Functions Terminal Strip Table

Pin # Function
1 E1 wire of OPTO coupler U2 (PTT Detect with a relayi)

2 E2 wire of OPTO coupler U16 (COR Detect)

3 E3 wire of OPTO coupler U17

4 E4 wire of OPTO coupler U3

i. If you want LOBL with a PTT relay, you must use Relay 3. See
Table 2-3 on page 2-8.

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Installation
Connecting Deskset to I/O Relays

Table 2-2: P3 Takeover/Relays 1+2 Terminal Strip Table

Pin # Function
1 Takeover 1_Common

2 Takeover 1_NC (normally closed)

3 Takeover 1_NO (normally open)

4 Takeover 2_Common

5 Takeover 2_NC (normally closed)

6 Takeover 2_NO (normally open)

7 Ground

8 Ground

Table 2-3: P4 I/O Relay 3+4 Terminal Strip Table

Pin # Function
1 I/O Relay 3_Common

2 I/O Relay 3_NC (normally closed)

3 I/O Relay 3_NO (normally open)

4 I/O Relay 4_Common

5 I/O Relay 4_NC (normally closed)

6 I/O Relay 4_NO (normally open)

7 Ground

8 Ground

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 Installation
Connecting Power Supply

Connecting Power Supply

All power connections are made to the 9-pin mini-din connector PWR1 labeled “12V DC”
on the back right-hand side of the bottom housing. The power source must supply
between 10.5 and 16 volts DC and 0.5 amperes per deskset.

Table 2-4: PWR 1 Power Supply Mini-Din Pinout

Pin # Function
1 Not used

2 Not used

3 Ground

4 In_+ 12 V

5 Ground

6 In_+ 12 V

7 Shield 1

8 Shield 1

9 Shield 1

Programming Parameters using the MC Series RSS Software

The MC2000 Advanced Deskset requires the MC Series RSS software to configure the
deskset’s programable buttons. The software is also capable of modifying the same
parameters as the deskset buttons “Configuration Program” and some of the hard-coded
parameter values. The MC Series RSS software includes On-line Help to show you how to
use the software.

For information about paging code plans, see Appendix B.

The MC Series RSS software installation compact disk (CD) includes a “Labels Program”.
The labels program is a Windows application that allows you to produce and print labels
for the operator module buttons on the MC2000 Advanced Deskset console. For informa-
tion on how to use the “Labels” program, see Appendix A.

To install the MC Series RSS software or the Labels Program:

1. Ensure all other software programs, currently open on your computer, are closed.
Insert the installation CD into the CD drive of your computer.

2. Follow the instructions as they appear on your computer screen and click the Next
button until you get to the screen where both program titles appear on your computer
screen.

3. Check either or both of the MC Series RSS program and Label program check boxes.

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Installation
Programming Parameters using the MC Series RSS Software

4. Click the Next button. The installation process will begin for one or both programs
depending on the above selection. If you wish to cancel the installation, click the Can-
cel button.

5. Follow the instructions as they appear on your computer screen.

6. When you are finished, click on the MC Series RSS.exe file or the Labels.exe file in
the destination folder (default c:/Program Files/Motorola) to start the desired program.

7. Connect the deskset to the computer with an RJ11 to DB9 connector cable. Both the
computer and printer interface connections are made to the 4-pin RJ11 connector J1
labeled “RS–232” on the back at the center of the bottom housing.

RJ11 DB9
Female

1 2 3 4 5

1 23 4
6 7 8 9

Figure 2-7: RJ11 to DB9 Pinout

max
2050
FTft
DB9DB9
female
RJ11
RJ11 Cable label

3210482-1 SR1

COP/COM side PC side

Figure 2-8: RJ11 to DB9 Connection

Table 2-5: J1 RS-232 Deskset to Computer Pinout

RJ11 — Deskset DB9 — Computer

1 3

2 2

4 5

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 Installation
Connecting to Printer

Connecting to Printer

Both the computer and printer interface connections are made to the 4-pin RJ11 connector
J1 labeled “RS–232” on the back at the center of the bottom housing. The computer is
connected through this port when downloading or uploading an RSS database to config-
ure the deskset. At all other times the printer is connected to the deskset through this con-
nector.

The pins are numbered in ascending order from top to bottom and left to right.

FRONT BACK
VIEW VIEW
4 3 21
3 4
1 2

RJ11 4-WIRE

Figure 2-9: RJ11 Connector

Table 2-6: J1 RS–232 Printer RJ11 Pinout

Pin # Function
1 RX Data

2 TX Data

3 Not Used

4 Ground

Connecting to Radio

The deskset can be programmed for a 2-wire or 4-wire type of audio connection through
telephone line cabling to the remote adapter which is connected to the radio.

Desksets are shipped with the line terminations active. When parallel desksets are con-
nected, only the farthest deskset should be terminated.

Connect the telephone line to the 8-pin RJ45 connector J3 labeled “Audio” on the back left
hand side of the bottom housing. The pins are numbered in ascending order from top to
bottom and left to right.

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Installation
Connecting to Radio

FRONT BACK
VIEW VIEW
87 6 5 4 3 21
8
567
34
12

RJ45 8-WIRE

Figure 2-10: RJ45 Connector

.

Table 2-7: J3 Audio to Radio RJ45 Pinout

Pin # Function
1 Not used

2 Not used

3 Receive -

4 Transmit -

5 Transmit +

6 Receive +

7 Not used

8 Not used

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 Installation
Connecting a Desk Microphone

Connecting a Desk Microphone

Connecting an external deskmic (RMN5110) will disconnect the deskset’s internal micro-
phone.

Connect the deskmic to the 8-pin RJ45 connector J2 labeled “Deskmic” at the back of the
deskset. The pins are numbered in ascending order from top to bottom and left to right.

Note: If connecting a deskmic, ensure you enable the “external mic” option in the RSS
deskset configuration dialog box.

Table 2-8: J2 Desk_Mic_N RJ45 Pinout

Pin # Function
1 Not used

2 Not used

3 Mic_PTT

4 Desk_Mic_P

5 Desk_Mic_N

6 Mic_Monitor

7 Not used

8 Not used

Programming Parameters using the Deskset Buttons

You use the deskset buttons as a quick way to change parameters. The MC Series RSS
software is required for configuring the programable buttons. Thus, when initially program-
ming the deskset you would use the MC Series RSS software to change parameters.

There are numerous parameters that are hard-coded and not programmable using the
deskset buttons. The hard-coded values are detailed in Appendix C. If you wish to change
these hard-coded default values you can do so with the MC Series RSS software. The
parameter defaults you can change using the deskset buttons, are listed in Table 2-9,
“Parameters and Parameter Values,” on page 2-15.

The power must be connected before you can program parameters. Once in the configu-
ration program, the LCD display shows two lines; the first line states which of the parame-
ters you are currently setting and the second line states the parameter value. The
configuration program uses the following buttons on the front console:

• The Keypad 1 button becomes the parameter “scroll down” button.

• The Keypad 2 button becomes the parameter “scroll up” button.

• The Intercom button becomes the parameter value “scroll up” button.

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Programming Parameters using the Deskset Buttons

• The Monitor button becomes the parameter value “scroll down” button.
• The Takeover button will reset the current parameter to the default parameter value.
• The Speaker button will save the current parameter value.
• The Transmit button works with the Speaker button and the Keypad* button to enter
the configuration program. The Transmit button works with the Speaker button to exit
the configuration program. The Transmit button also works with the Takeover button
to reset all parameter values to default values.

To enter the configuration program:

1. Press and hold the Transmit, Speaker and Keypad* buttons until the LEDs stop
blinking. The first line of the LCD Display will read “Entering Configuration Mode” for
up to 45 seconds while the configuration program sets up. When the setup is com-
plete the first line of the LCD Display will read the “Parameter: Cross Mute” and the
second line will read “Value: RCU On”. The Transmit LED will turn on and remain on
while in the configuration program.

2. At any time you can press and hold the Shift button and the Keypad * (decrease) or
Keypad # (increase) button to adjust the LCD Display contrast.

To program parameter values:

3. Press the Keypad 1 button to scroll down or the Keypad 2 button to scroll up the list
of parameters to the desired parameter, one at a time. Hold either button for 1 second
to scroll automatically through the list. The first line of the LCD Display will read the
current “Parameter: <Name>” and the second line will read current “Value: <Setting>”.
4. Press the Intercom button to scroll up or the Monitor button to scroll down the list of
parameter values to the desired value, one at a time. Hold either button for 1 second
to scroll automatically through the list. See Table 2-9, “Parameters and Parameter Val-
ues,” on page 2-15 for a list of parameter values and defaults.
5. Press the Speaker button to save the new parameter value. The first line of the LCD
Display will read “Value Saved”.

Note: You must save the new value (by pressing the Speaker button) for each parameter
you change.

To restore specific default parameter values:

6. Once you have scrolled to the desired parameter and parameter value, press the
Takeover button. The LCD Display will read “Resetting Value to Default”. When the
value is reset, the first line of the LCD Display will read the current “Parameter: Name”
and the second line will read “Value: Default Setting”. See Table 2-9, “Parameters and
Parameter Values,” on page 2-15 for a list of parameter values and defaults.

To restore all default parameter values:

7. Press and hold the Transmit, Takeover and Keypad # buttons. The LCD Display will
read “Resetting to Default Configuration . . .” The LCD Display will blink for 45 sec-
onds while the defaults are being restored. When all the default values are reset, the
first line of the LCD Display will read the current “Finished Resetting to Defaults” and
then “Entering Configuration Mode”. See Table 2-9, “Parameters and Parameter Val-
ues,” on page 2-15 for a list of parameters values and defaults.

To exit the configuration program:

Press and hold the Transmit and Speaker buttons to exit the configuration program. The
Transmit LED will turn off.

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 Installation
Programming Parameters using the Deskset Buttons

Table 2-9: Parameters and Parameter Values

Parameter Description Parameter Description

* = Default * = Default

Cross Mute * RCU On Channel Keying Type * Tone

RCU Off None
RCU Cross Mute

RX AGC Level * -24 dBm Interface Two wires

-30 dBm to 0 dBm * Four wires
in steps of 1 dB Four wires duplexi
Four wires full duplex

TX Level * 0 dBm HLGT Duration * 125 ms

-30 dBm to +11 dBm 500 ms
in steps of 1 dB 1000 ms

Frequency 1 550.0 Hz Impedance * 600 ohms

Frequency 2 650.0 Hz 10000 ohms
Frequency 3 750.0 Hz
Frequency 4 850.0 Hz
Monitor 950.0 Hz
1050.0 Hz
1150.0 Hz
1250.0 Hz
1350.0 Hz
1450.0 Hz
1550.0 Hz
F4 * 1650.0 Hz
F3 * 1750.0 Hz
F2 * 1850.0 Hz
F1 * 1950.0 Hz
Mon * 2050.0 Hz

Parallel Status Parallel Off PTT Relayii * None

* Parallel On (LOBL) Relay 1
Relay 2
Relay 3iii
Relay 4
i. The four wires duplex interface option allows the operator to hear the Talk Permit Tone
when using the handset. The four wires full duplex interface allows the operator to hear
the Talk Permit Tone when u.sing the handset, the internal mic and speaker, or an external
mic and the internal speaker
ii. If you use Relay 1 or Relay 2 for the PTT relay, it removes one of the relays used for the
Takeover function.
iii. To support LOBL with a PTT relay, you must use Relay 3.

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Installation
Implementing Echo Cancellation

Implementing Echo Cancellation

In certain radio-channel configurations, dispatchers may hear the end of their last utter-
ance echoed back to them on the select speaker after they release the PTT button. If you
encounter this problem, you can use the Echo Cancellation feature of your deskset to
keep the receiving side of the channel muted until the end of a delay period you can spec-
ify.

To implement the Echo Cancellation feature for channels that require it:

1. Connect your deskset to a COM port on the computer running Radio Service Software
(RSS).

2. Start RSS (double-click the RSS icon on your desktop)

3. If prompted, identify which COM port your deskset is connected to.

4. Open the database for your deskset using File > Open Database.

5. Select Channel 1 under Deskset Configuration in the Tree View menu

The Channel 1 Configuration dialog box appears.

Figure 2-11: Channel n Configuration Dialog Box

6. In Echo cancellation delay, type a value between 0 and 1500 ms.

To determine the length of the delay required, you can use a stopwatch to measure
the time between PTT release and the end of the echo, or you can experiment with
different echo cancellation delay values until you find the value that works best.

7. Select Next three times, then select Finish.

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 Installation
Testing Deskset Functions

The Channel n Configuration dialog box closes.

8. If your deskset is an MC2500, repeat steps 5 to 7 for each channel on which you want
to implement Echo Cancellation.

9. Save the database and upload it to the deskset.

10. Repeat steps 1 to 9 for each affected deskset.

Testing Deskset Functions

The power must be connected and the parameter values set before you can test the
deskset functions. Once in the test program, the LCD display shows two lines; the first line
states which of the three tests you are currently performing and the second line states
which of the functions you are testing. The test program uses the following buttons on the
front console:

• The Keypad 1 button starts the “Buttons & LEDs Test”.

• The Keypad 2 button starts the “Audio Test”.

• The Keypad 3 button starts the “Tone Test”.

• The Transmit button works with the Takeover button to enter and exit the test pro-
gram.

• The Busy LED indicates that you have entered the test program.

To enter the test program:

1. Press and hold the Transmit, Takeover and Keypad* buttons until the LEDs stop
blinking. The Busy LED blinks when you enter the test program and remains blinking
until you exit. When you enter the test program, the first line of the LCD Display will
read the “Buttons & LEDs Test” and the second line will read “Button:”.

2. At any time you can press and hold the Shift button and the Keypad * (decrease) or
Keypad # (increase) button to adjust the LCD Display contrast.

To test Buttons and LEDs:

3. The “Buttons & LEDs Test” is the first default test, but to enter the Buttons & LEDs
function test at any time press the Keypad 1 button. The first line of the LCD Display
will read “Buttons & LEDs Test”.

4. Press the Programable, Monitor, Intercom, Speaker, Takeover and Transmit but-
tons to Off or On positions and check that the LEDs turn on and off. The second line of
the LCD Display will display each programmed button number or button name as you
test it.

To test the internal speaker and microphone, the handset mouthpiece and ear piece or an
external microphone:
5. Press the Keypad 2 button to change the function test to the “Audio Test”. The first
line of the LCD Display will read “Audio Test”. The second line of the LCD Display will
read “From: Deskset”.

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Installation
Adjusting Potentiometers

6. Speak in the direction of the internal microphone and listen for the transmission on the
internal speaker.

7. Lift the handset off-hook, speak into the mouthpiece and listen for the transmission in
the handset ear piece. The second line of the LCD Display will read “From: Handset”.

8. Adjust the volume of the handset ear piece and the internal speaker with the Volume
Control.

9. Optionally, if you have an external microphone, press the Transmit button of the exter-
nal microphone and listen for the transmission on the internal speaker. The second
line of the LCD Display will read “From: External Mic”.

To test that a function tone will be generated:

10. Place the multi-meter on the 8-pin RJ45 Audio jack J3 at the back of the deskset.

11. Press and hold the Keypad 3 button to change the function test to the “Tone or DC
Test” and generate the tone. The first line of the LCD Display will read “Tone or DC
Test”. The second line of the LCD Display will read “From: Tone”.

12. Measure the default value (1004 Hz). When you have measured the tone, release the
Keypad 3 button.

To exit the test program:

13. Press and hold the Transmit and Takeover buttons. The Busy LED stops blinking
when you release the buttons and indicates you have exited the test program.

Adjusting Potentiometers
The deskset must be opened for access to the potentiometers and trimmers on the main
circuit board. For all potentiometers, measure the resistance between point A and point B.
B

Line (Receive Audio) Input to Handset Ear piece/Internal Speaker

The audio received from the radio must be between 200 mVRMS and 1 VRMS and can be
adjusted using the volume control knob.

To adjust the line input from the radio receiver to the handset ear piece and speaker:
1. To increase the volume of both speakers at the same time, turn the volume control
knob clockwise.

2. To decrease the volume of both speakers at the same time, turn the volume control
knob counterclockwise.

Internal Condenser Microphone to the TX Line

The audio level is factory set to provide a transmit/intercom audio level of 80 mV RMS as
the reference volume for both the internal condenser microphone and the handset (mouth-

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 Installation
Adjusting Potentiometers

piece) microphone. The sensitivity of the internal condenser microphone can be adjusted
using potentiometer R119 on the main board.

To adjust the Internal Condenser Microphone:

1. Use a multi-meter to measure the resistance between the single pin on the bottom of
R119 and the left-most pin on the top.

2. Adjust R119 to increase or decrease the gain as measured by the multi-meter.

The lower the resistance value, the higher the gain. The default value for R119 is
8.14 K ohms.

Handset Microphone (mouthpiece) to the TX Line

The audio level is factory set to provide a transmit/intercom audio level of 80 mV RMS as
the reference volume for both the internal condenser microphone and the handset (mouth-
piece) microphone. The sensitivity of the handset microphone can be adjusted using
potentiometer R83 on the main board.

To adjust the Handset (mouthpiece) Microphone:

1. Use a multi-meter to measure the resistance between the single pin on the bottom of
R83 and the left-most pin on the top.

2. Adjust R83 to increase or decrease the gain as measured by the multi-meter.

The lower the resistance value, the higher the gain. The default value for R83 is
8.14 K ohms.

Deskset Microphone to the TX Line

The audio level is factory set to provide a transmit/intercom audio level of 80 mV RMS as
the reference volume for the external deskset microphone. The sensitivity of the external
deskset microphone can be adjusted using potentiometer R95 on the main board. This
procedure describes calibration for Deskmic RMN5110.

To adjust the Deskset Microphone:

1. Use a multi-meter to measure the resistance between the single pin on the bottom of
R95 and the left-most pin on the top.

2. Adjust R95 to increase or decrease the gain as measured by the multi-meter.

The lower the resistance value, the higher the gain. The default value for R95 is
13 K ohms.

Note: Desk microphone HMN3000 requires a resistance value in R95 between 8.0 K and
8.3 K ohms.

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Installation
Wall Mounting

Wall Mounting
To wall mount:
1. Open the unit as described in the “Connecting a Single Deskset” on page 2-3.
2. After making the required connections, turn the front housing 180 degrees and place it
into the back housing so the bulk of the combined housing is at the bottom of the of
the wall mounted configuration.
Note: In the desk mounted housing configuration, the bulk of the combined housing is
to the top so the unit is slanted toward the operator for ease of use. The opposite
housing configuration is required to hold the handset in the cradle for the wall
mounted configuration.
3. Hold the back and front sides of the housing together, turn the deskset face-down.
4. Reattach the four screws in each corner of the back housing.

Rotate Clip 180o

&
Re-insert

TWO LINE
X 20
Volume

On On On
#1 #7 #13
Off Off Off
On On On
#2 #8 #14
Off Off Off
On On On
#3 #9 #15
Off Off Off
On On On
#4 #10 #16
Off Off Off
On On On
#5 #11 #17
Off Off Off
On On On
#6 #12 #18
Off Off Off

Monitor Intercom Speaker Takeover

1A 2 abc
B 3 def
C

4 D
ghi 5 jkl 6 mno
Busy
7 prs 8 tuv 9 wxy
Transmit
0 #
*
qz

MC2000

Figure 2-12: Hanger Clip - hook edge to the bottom

5. Turn the deskset face-up and pry out the ‘hanger clip’.
6. Rotate and re-insert the ‘hanger clip’ so that the top edge will hook the handset in the
cradle when placed on the wall.
7. Place a # 8 screw at the appropriate height on the wall leaving the head 1/4 inch from
flush to the wall.
8. Slide the deskset wall mount opening located at the top edge of the back housing,
over the screw.

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Chapter 3
Operation

Introduction

The purpose of this chapter is help you use the MC2000 Advanced Deskset. It contains
information to acquaint you with the deskset features and instructions for completing some
of the most common tasks using this equipment. It also provides a description of the
deskset controls, indicators and displays.

This chapter contains the following sections:

• Deskset Overview

• Handset Operation

• Internal Speaker and Microphone Operation

• Optional Deskmic Operation

• Takeover Button Operation

• Programable Button Operation

• Keypad Operation

• Shift Button Operation

• LCD Display

• Printer Output

• Monitoring the Radio Channel

• Initiating or Answering a Radio Channel Transmission

• Initiating a Paging Call

• Initiating or Receiving a Stat-Alert Call

• Initiating or Answering an Intercom Transmission

• Adjusting the Volume

• Adjusting the LCD Display Contrast

• Setting the Clock

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Operation
Deskset Overview

Deskset Overview

20

TWO LINE
X 20 4
Volume

1
On On On
#1 #7 #13
Off Off Off
On On On
#2 #8 #14
Off Off Off

On On On
#3 #9 #15 16, 17
Off Off Off
On On On
#4 #10 #16
Off Off Off
On On On
#5 #11 #17
Off Off Off
On On On
#6 #12 #18
Off Off Off

9,10

Monitor Intercom Speaker Takeover

14,15
3

19
1 A 2 abc
B 3 def
C

4 ghi
D 5 jkl 6 mno
Busy 13
7 prs 8 tuv 9 wxy
Transmit
0 qz #
*
MC2000
11,12

5,6 7,8
18
2

Figure 3-1: MC2000 Advanced Deskset

1. Handset 2. Internal Microphone

3. Internal Speaker 4. Volume Control

5. Monitor Button 6. Monitor LED

7. Intercom Button 8. Intercom LED

9. Speaker Button 10. Speaker LED

11. Transmit Button 12. Transmit LED

13. Busy LED 14. Takeover Button

15. Takeover LED 16. Programable Buttons

17. Programable Button LEDs 18. Keypad

19. Shift Button 20. LCD Display

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 Operation
Deskset Overview

The MC2000 Advanced Deskset shown in Figure 3-1, has the following twenty features:

1. Handset—for audio transmit and receive with a condenser microphone in the mouth-
piece and audio-speaker in the ear piece.

2. Internal Microphone—for audio transmit without lifting the handset.

3. Internal Speaker—for hands-free public audio receive.

4. Volume Control—for the handset or internal speaker receive volume adjustment.

5. Monitor Button—for monitoring the radio channel receive audio.

6. Monitor LED—for indicating that the radio channel is being monitored.

7. Intercom Button—for transmitting to other desksets without transmitting on the radio

channel.

8. Intercom LED—for indicating that the intercom is being used.

9. Speaker Button—for turning the internal speaker on or off.

10. Speaker LED—for indicating the internal speaker is on or off.

11. Transmit Button—for transmitting on the radio channel for both the handset and the
internal microphone.

12. Transmit LED—for indicating that the deskset is transmitting on the radio channel.

13. Busy LED—for indicating that a parallel deskset is using the radio channel.

14. Takeover Button—for the supervisory deskset to takeover communication on the

radio channel/s (all other desksets are temporarily disconnected from the radio).

15. Takeover LED—for indicating that the supervisory deskset has takeover communica-
tion on the radio channel/s (all other desksets are temporarily disconnected from the
radio).

16. Programable Buttons—for selecting one of up to sixteen radio channel frequencies

to communicate on; or initiating Stat-Alert functions; or initiating paging calls; or per-
forming wildcard functions; or initiating repeater enable/disable; or controlling an auxil-
iary Input/Output relay; or acknowledging events, scrolling through the event queue or
clearing events.

17. Programable Button LEDs—for indicating the programmed function for each button
is in the ON or OFF position (for relay configuration); or in the case of a programable
button being used to connect to a radio channel frequency each of the two LEDs rep-
resents a radio channel frequency; or in the case of the auxiliary I/O the second LED
indicates an input signal is present.

18. Keypad—for entering manual paging CAP codes; or scrolling through a preset Alias
paging list; or accessing radio channel frequencies; or sending outbound Stat-Alert
signals.

19. Shift Button—for accessing the green letters on the keypad when entering paging
CAP codes; or when used with a Clear programable button to clear the whole event
signalling queue; or when used with the keypad */# keys to adjust the LCD Display
contrast.

20. LCD Display—for displaying: frequency labels, status, time, VU meter reading, Caller
IDs or Aliases, error messages, events types and the event queue.

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Operation
Handset Operation

Handset Operation

You use the handset to transmit and receive calls in a high noise environment or when
connected to a full duplex trunking radio station. You can transmit and receive at the same
time.

Using the Handset PTT Button

To transmit:

1. Lift the handset (off-hook).

2. Press and hold the PTT press bar in the middle of the handset. The Transmit LED
turns on while the button is pushed.

3. Speak into the mouthpiece.

4. Release the PTT press bar after you finish transmitting. The Transmit LED turns off
when the button is released.

Lifting the handset disables the internal microphone, which is the default audio transmit,
and allows you to transmit high quality audio in a full duplex mode. Always allow a short
delay after pressing the PTT button, and before speaking, to allow time for the radio chan-
nel to be established. When connected to a trunking radio station, always wait for the
grant tone before you begin to speak or your voice message may be clipped.

To receive:

1. Lift the handset (off-hook).

2. Listen for receive audio in the handset ear piece.

Lifting the handset also disables the internal speaker, which is the default audio receiver,
and allows you to receive audio privately.

Enabling the Internal Speaker

You enable the internal speaker while the handset is off-hook to allow the receive audio to
be heard publicly while maintaining high quality transmit audio to the caller via the handset
mouthpiece.

Although the internal speaker and microphone are normally turned off (default) when the
handset off-hook, you can temporarily turn the internal speaker on while the handset is off-
hook.

To turn the internal speaker on with the handset off-hook, press the Speaker button once.
The Speaker LED turns on.

To turn the internal speaker off with the handset off-hook, press the Speaker button again.
The Speaker LED turns off.

Note: Returning the handset to the cradle (on-hook) turns the Speaker LED off.

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 Operation
Internal Speaker and Microphone Operation

Internal Speaker and Microphone Operation

You use the internal microphone to transmit calls and the internal speaker to receive calls
in a low noise environment, without using the handset. You cannot transmit and receive at
the same time.

Note: If the deskset is configured in the four-wire, full duplex mode, and the radio is part of
a trunking system, the grant tone can be heard on the internal speaker while you press the
Transmit button.

To transmit:

1. Ensure the handset is on-hook (in the cradle).

2. Press and hold the Transmit button. The Transmit LED turns on while the button is
pushed.

3. Speak in the direction of the internal microphone (located slightly to the right of center
on the bottom edge of the deskset).

4. Release the Transmit button to listen for a response on the internal speaker. The
Transmit LED turns off when the button is released.

Always allow a short delay after pressing the Transmit button, and before speaking, to
allow time for the radio channel to be established. For the best transmit audio quality,
maintain a speaking distance of 18 inches from the internal microphone.

To receive:

1. Listen for receive audio from the internal speaker.

You can only hear the receive audio if the Transmit button has been released.

Optional Deskmic Operation

Optionally, you can connect and use an external deskmic to transmit calls and the internal
speaker to receive calls in a low noise environment, without using the handset. You cannot
transmit and receive at the same time.

Figure 3-2: Desk Microphone (RMN5110)

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Operation
Takeover Button Operation

To transmit:

1. Ensure the handset is on-hook (in the cradle).

2. Press the Monitor button on the deskmic or footswitch to check that the radio channel
frequency is clear before transmitting. The Monitor LED turns on while the button is
pushed.

3. Press and hold the Transmit button on the deskmic. The internal microphone is dis-
connected and the Transmit LED turns on while the button is pushed.

4. Speak in the direction of the deskmic.

5. Release the Transmit button to listen for a response on the internal speaker. The
Transmit LED turns off when the button is released.

Always allow a short delay after pressing the Transmit button, and before speaking, to
allow time for the radio channel to be established. For the best transmit audio quality,
maintain a speaking distance of 18 inches from the deskmic.

To receive:

1. Listen for receive audio from the internal speaker.

You can only hear the receive audio if the Transmit button has been released.

Takeover Button Operation

As a supervisor, you use the takeover button to disconnect all other desksets and stop
them from transmitting over the radio (all transmit frequencies). In takeover mode, only the
supervisor deskset can make a radio transmission. A technician can physically configure
only one deskset as the supervisor deskset.

To takeover communication on a radio channel with the supervisor deskset:

1. Press the Takeover button. The Takeover LED turns on.

2. Press and release the desired Frequency, PTT or Transmit button as required for
supervisor-controlled communication.

3. When supervisor takeover is no longer required, press the Takeover button again.
The Takeover LED turns off and all parallel desksets are again connected to the
radio.

Programable Button Operation

A technician configures the eighteen programable buttons during the deskset installation
with a combination of choices based on fifteen possible configurations. The choices are:
Alert Tone, Alias Page, Auxiliary, Clear, Coded Clear, Enter RAC, Frequency, Manual
Page, Mute, Not Defined, Repeat, Scroll Down, Scroll Up, Speed Page and Wildcard. If a
button has no associated function, and you press it, the deskset beeps to alert you.

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 Operation
Programable Button Operation

Programable Button Types:

Alert Tone — allows operator to send alert tones on a radio channel

Alias Page — allows operator to select paging aliases from the list created in the RSS
software “Speed Paging Formats”

Auxiliary — allows operator to control an auxiliary input/ output (I/O) relay

Clear — allows operator to acknowledge incoming Stat-Alert or Emergency calls or clear

the Stat-Alert event queue

Coded Clear — allows operator to toggle between coded and clear for voice controlled
encryption

Enter RAC — allows operator to access a repeater the deskset is not physically con-
nected to, by entering the specific Repeater Access Code (RAC) with the keypad

Frequency — allows operator to select radio channel frequency/ies for radio communica-
tion

Manual Page — allows operator to send a page to specific pagers on a radio channel or
perform outgoing Stat-Alert functions

Mute — allows operator to mute incoming audio from one of the four audio ports for the
multi-channel deskset or all audio from the one audio port in the single-channel deskset

Not Defined — should be assigned to unused buttons so the operator can hear an audible
beep when the button is pressed in error

Repeat — allows operator to enable or disable a repeater the deskset is directly con-
nected to

Scroll Down — allows operator to scroll down the Stat-Alert event queue

Scroll Up — allows operator to scroll up the Stat-Alert event queue

Speed Page — allows operator queue and send up to 18 speed pages on a radio channel

Wildcard — allows operator to control a wildcard relay (e.g., turning tower lights on or off)

Programable Button Functions

Select one of sixteen radio channel frequencies and associated TX/RX frequency/ies to
communicate on.

The deskset is connected to a single radio station by the deskset audio port. It is only pos-
sible to select radio channel frequencies installed on this radio station. All transmit, receive
and monitor functions apply to the frequency or frequencies of the selected radio channel
as controlled by this radio station.

Although the deskset is capable of full-duplex operation, the configuration of the radio sta-
tion channel, as simplex, half-duplex or duplex, determines whether the deskset can
transmit and receive at the same time.

Only one radio channel frequency can be selected at a time. The default channel fre-
quency is the first one that was programmed. Some radio channel frequencies are used
specifically for paging. Therefore, before you send a page you may need to select the
appropriate radio channel frequency using the following procedure.

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Programable Button Operation

Frequency
To change to a different radio channel frequency:

1. Press the appropriate Frequency button once for the first radio channel TX/RX fre-
quency/ies. The top green LED turns on. The top left hand corner of the LCD Display
shows the Frequency Label. For a half second, the bottom line of the LCD Display
states “New Frequency:<current frequency number>”.

Note: If you try to change a frequency while the deskset is busy, the bottom line of the
LCD Display states “New Frequency: Busy” for a half second. The deskset beeps.

2. Press the same Frequency button again for the second radio channel TX/RX fre-
quency/ies. The top green LED turns off. The bottom amber LED turns on. The top left
hand corner of the LCD Display shows the new Frequency Label. For a half second,
the bottom line of the LCD Display states “New Frequency:<current frequency num-
ber>”.

Note: If your system has more than two radio channels, then your deskset may have
more than one Frequency button programmed. To access other radio channels, apply
the above procedure to the other Frequency buttons. If a Frequency button has only
one associated radio channel and you press the button a second time, the LCD Dis-
play states “New Frequency: None” for a half second. The deskset beeps.

Note: When configuring the deskset, the technician does not have to use the progra-
mable buttons for radio channel frequencies. If your deskset does not have pro-
grammed Frequency buttons, see “Keypad Operation” on page 3-13 for instructions
on changing radio channel frequencies.

Enter RAC
When the deskset is configured to automatic repeater access, to enter or change
Repeater Access Code (RAC) codes and initiate wireless access to repeater radio chan-
nels:

1. Press the Enter RAC button. The green LED turns on. The bottom left hand corner of
the LCD Display states “Enter RAC:_”. Before entering the RAC code, you can cancel
this function by pressing the Enter RAC button again.

2. Enter the RAC of the repeater to alert with the keypad number keys to a maximum of
four characters. The bottom left hand corner of the LCD Display now shows the code
as you enter it. The RAC code you enter is kept in memory and sent every time you
press the Transmit button.

3. Optionally, if the RAC code requires letters, press and hold the Shift button (to access
the green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F). Once the four digits are entered, the Enter
RAC LED turns off.

Note: The deskset will remember the RAC and send it automatically when you press
the Transmit button. This is the automatic method of repeater access.

Repeater
When the deskset is physically connected to a repeater, to turn the repeater On or OFF for
company or subscriber access:

1. Press the Repeater button once to the ON position. The green LED turns on and the
repeater is disabled for subscriber communication. The parallel desksets can still
transmit on this repeater radio channel.

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Programable Button Operation

2. Press the Repeater button again to the OFF position. The green LED turns off and the
repeater is enabled for subscriber communication.

Note: The RAC is not required when the deskset is physically connected to the
repeater. This is the manual method of repeater access.

Manual Page
To initiate manual paging calls on a radio channel:

1. Press the Manual Page button. The green LED blinks. The bottom left hand corner of
the LCD Display shows the Manual Paging Label.

2. Enter the specific pager’s CAP code with the keypad number keys to a maximum of
sixteen characters. The bottom left hand corner of the LCD Display now shows the
code as you enter it.

3. Optionally, if the CAP code requires letters, press and hold the Shift button (to access
the green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Quickly press the Transmit button to send the page. The Transmit LED turns on. The
Manual Paging LED stops blinking and becomes solid. The top right hand corner of
the LCD Display states “:Paging” and the bottom left hand corner shows the CAP
code entered. The Transmit LED turns off. If you enter an invalid code, and press the
Transmit button, the bottom left hand corner of the LCD Display states “Invalid Code”.

5. To clear a CAP code entered incorrectly, press the Clear button, re-enter the CAP
code and press the Transmit button.

6. Optionally, if you wish to send a voice message with the page, hold the Transmit but-
ton and wait for the bottom left hand corner of the LCD Display to change from show-
ing the CAP code entered to “Voice message”. Then speak into the microphone.
When you release the Transmit button the Transmit LED turns off.

Note: If the deskset has been configured for automatic voice messaging, you do not
have to hold the Transmit button while you speak. However, there is a limited time for
your voice message unless you hold the Transmit button while you speak.

Included in the Manual Paging types are Stat-Alert functions: call alert, voice alert,
radio check, remote monitor, status request, manual RAC, radio enable/disable and
repeater enable/disable. When a deskset initiates a Stat-Alert (MDC) manual page to
a specific mobile radio, the deskset expects an acknowledgement (ACK) from the
mobile. Only a Voice Alert MDC page doesn’t expect an ACK.

The LCD Display shows different messages under the following circumstances for
“Stat-Alert” manual paging:

• when the deskset receives an ACK, the bottom left hand corner of the LCD Dis-
play states “ACK Received”

• if an ACK is not received within a pseudo-random wait time, the deskset re-trans-
mits the MDC page and the bottom left hand corner of the LCD Display states
“Retry # <the actual number of the times the page has been attempted (1 -4)>”

• if an ACK has not been received on the fourth retry, the bottom left hand corner of
the LCD Display states “No ACK”

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Programable Button Operation

Alias Page
To initiate an alias paging call on a radio channel:

1. Press the Alias Page button. The green LED blinks. The bottom left hand corner of
the LCD Display shows the Alias Paging Label.

2. Look at the bottom left hand corner of the LCD Display and press the keypad’s black
(alphabetical) letters along with the Keypad * (up) or Keypad # (down) keys to find the
desired pager’s Alias in an ascending order preset list. Optionally, you can press the
Clear button to display the first Alias in the list.

3. Quickly press the Transmit button to send the page or hold the Transmit button to
add a voice message to the page. The Transmit LED turns on. The Alias Paging LED
stops blinking and becomes solid. The top right hand corner of the LCD Display states
“:Paging” and the bottom left hand corner shows the Alias Paging Label.

4. Optionally, if you wish to send a voice message with the page, hold the Transmit but-
ton and wait for the bottom left hand corner of the LCD Display to change from show-
ing the CAP code entered to “Voice Message”. Then speak into the internal
microphone. When you release the Transmit button the Transmit LED turns off.

Note: If the deskset has been configured for automatic voice messaging, you do not
have to hold the Transmit button while you speak. However, there is a limited time for
your voice message unless you hold the Transmit button while you speak.

Speed Page
To initiate a speed paging call on a radio channel:

5. Press up to eighteen Speed Page buttons. The green LED blinks for each Speed
Page button pressed and speed page thus queued. The top right hand corner of the
LCD Display states “:Paging” and the bottom left hand corner states “Page
Queued:<specific speed page label>”.

6. Quickly press the Transmit button to send the page/s. The Transmit LED turns on.
The Speed Page LED stops blinking and becomes solid while the page is being sent.
After the page is sent the associated LED turns off and the next page button stops
blinking and becomes solid and so on. The bottom left hand corner of the LCD Display
shows each speed page label as it is sent.

Speed Paging can include Manual Paging types of various Stat-Alert functions such
as radio check, remote monitor, stat request, radio enable/disable and repeater
enable/disable. When a deskset initiates a Stat-Alert (MDC) manual page to a specific
mobile radio, the deskset expects an acknowledgement (ACK) from the mobile. Only
a Voice Alert MDC page doesn’t expect an ACK.

The LCD Display shows different messages under the following circumstances for
“Stat-Alert” manual paging:

• when the deskset receives an ACK, the bottom left hand corner of the LCD Dis-
play states “ACK Received”

• if an ACK is not received within a pseudo-random wait time, the deskset re-trans-
mits the MDC page and the bottom left hand corner of the LCD Display states
“Retry # <the actual number of the times the page has been attempted (1 -4)>”

• if an ACK has not been received on the fourth retry, the bottom left hand corner of
the LCD Display states “No ACK”

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 Operation
Programable Button Operation

Alert Tones
To send Alert Tones on a radio channel:

1. Press the Alert 1 or Alert 2 or Alert 3 button. The green LED turns on for the chosen
Alert Tone button.

2. Press the Transmit button to send the Alert Tone over the radio channel. The Trans-
mit LED turns on. The following tones are sent for as long as you press the Transmit
button: Alert 1 sends a 1 Kilohertz tone, Alert 2 sends a pulsed 1500 Hertz tone alter-
nating with an 800 Hertz tone, and Alert 3 sends a pulsed 1500 Hertz tone only.

Clear
To acknowledge an incoming Stat-Alert or Emergency event:

1. Look at the bottom right hand corner of the LCD Display to check for an unacknowl-
edged incoming event. Look at the top right hand corner of the LCD Display to check
the time the event happened.

2. Press the Clear button. The green LED turns on. The event is now acknowledged.
The top right hand corner of the LCD Display returns to the current time and the bot-
tom right hand corner shows the event type and its order in the event queue. The
printer prints one line of event log information.

Scroll Up or Scroll Down

To scroll up or down through the acknowledged events list:

The last nine acknowledged Stat-Alert events are displayed in the bottom line of the LCD
Display when the bottom left hand corner is not used for paging messages.

1. Look at the bottom right hand corner of the LCD Display. The LCD Display shows the
most recent Stat-Alert event (incoming PTT ID or Alias, event types and their order in
the event queue).

2. Press the Scroll Up or the Scroll Down programable button to find the desired event
in a descending order event list (starting with the most recent). The green LED corre-
sponding to the programable scroll button, turns on. The bottom left hand corner of the
LCD Display shows the incoming PTT ID or Alias of the selected event. The bottom
center shows the selected event type. The bottom right hand corner of the LCD Dis-
play states “<event # of total>”. The maximum number of events in the queue is 9.

Shift and Clear

To clear the incoming event queue:

1. Press and hold the Shift button and then press the Clear button. The entire bottom
line of the LCD Display (showing the incoming PTT ID or Alias, event types and their
order in the event queue), is cleared of all entries.

Note: If an incoming Emergency, Voice Alert or Call Alert call has not been answered,
the queued information shown in the bottom line of the LCD Display blinks. The queue
is not cleared if there are any incoming events that have not been acknowledged by
the desksets.

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Programable Button Operation

Wildcard
To perform wildcard functions for the deskset tone configuration only:

1. Press the Wildcard 1 or Wildcard 2 button once to the ON position. The green LED
turns on and the associated function is enabled. An example of a wildcard function
would be turning radio tower lights on or off.

2. Press the Wildcard 1 or Wildcard 2 button again to the OFF position. The green LED
turns off and the associated function is disabled.

Auxiliary
To control an Auxiliary Input/Output relay:

1. Press the Auxiliary I/O button once to the ON position for both the latching and non-
latching configurations. The green LED turns on and the associated function is
enabled for the latching configuration. The bottom amber LED can reflect an input sig-
nal. An example of an auxiliary function using an input signal is, connecting the relay
to a cell door so that if the door opens the amber LED turns on.

2. For the latching configuration, press the Auxiliary I/O button again to the OFF posi-
tion. The amber LED turns on and the associated function is disabled. In the case of a
latching relay configuration connected to a siren, the siren would sound until you
press the Auxiliary I/O button to the OFF position.

3. Additionally for the non-latching configuration, press and release the Transmit button.
The Transmit LED turns on. In the case of a non-latching relay configuration con-
nected to a siren, the siren would sound until you released the Transmit button.

Coded Clear
To enable or disable voice encryption, if voice encryption equipment is present on your
system:

1. Press the Coded Clear button once to the ON position. The green LED turns on and
voice transmissions are encrypted (coded). The green LED blinks when the deskset
receives clear messages (not encrypted).

2. Press the Coded Clear button again to the OFF position. The green LED turns off and
voice transmissions are not encrypted (clear). The amber LED blinks when the
deskset receives coded messages (encrypted).

Mute
To mute the internal speaker for all incoming audio:

1. Press the Mute button once to the ON position. The green LED turns on and the inter-
nal speaker is muted.

2. Press the Mute button again to the OFF position. The green LED turns off and the
internal speaker projects incoming audio at normal volume.

Note: When the deskset is configured in the Selective Call mode the Mute feature is
ON by default. When a Selective Call is received, the speaker unmutes (Mute feature
OFF) automatically and stays off. After the Selective Call communication is complete,
the operator must manually press the Mute button to the ON position to mute the
speaker.

Note: The handset can be used in Selective Call mode and the Mute feature operates
the same as for the speaker and internal mike.

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 Operation
Keypad Operation

Keypad Operation

Use the keypad keys (0 - 9), (A - F in green lettering) and (A - Z in black lettering) to per-
form the following four functions.

To enter manual paging CAP codes:

1. Press the Manual Page button. The green LED blinks.

2. Enter the specific pager’s CAP code with the keypad number keys (0 - 9).

3. Optionally, if the CAP code requires letters, press and hold the Shift button (to access
the green letters A - D and press the appropriate green letter buttons. If you require
the letter E or F, do NOT press the Shift button. Just press the Keypad * or # buttons
directly (where * =E and # =F).

To scroll through a preset Alias paging list:

1. Press the Alias Page button. The green LED blinks.

2. Look at the bottom left hand corner of the LCD Display and press the keypad’s black
(alphabetical) letters along with the Keypad * (up) or Keypad # (down) keys to find the
desired pager’s Alias in an ascending order preset list.

To change radio channel frequencies:

1. In the default position (no paging buttons pressed), look at the top left hand corner of
the LCD Display and press the Keypad * (up) or Keypad # (down) keys to find the
desired Frequency Label in a preset list based on the configuration of your system.
The top left hand corner of the LCD Display shows the new Frequency Label. For a
half second, the bottom line of the LCD Display states “New Frequency:<current fre-
quency number>”. The deskset beeps when you reach the top or bottom of the list.

Note: If you try to change a frequency while the deskset is busy, the bottom line of the
LCD Display states “New Frequency: Busy” for a half second. The deskset beeps.

2. Or, enter the keypad number corresponding to the desired frequency number (1 -16).
The top left hand corner of the LCD Display shows the new Frequency Label. For a
half second, the bottom line of the LCD Display states “New Frequency:<current fre-
quency number>”. If the number you enter is not associated with a radio channel, the
LCD Display states “New Frequency: None” for a half second. The deskset beeps.

To send outbound Stat-Alert signals:

1. Press the manual paging button configured to the desired “Stat-Alert” function. The
green LED turns on.

2. Enter the mobile unit ID, repeater RAC you wish to send the Stat-Alert message to
(maximum of four numbers or characters).

3. Optionally, if the ID code requires letters, press and hold the Shift button (to access
the green letters A - D) and press the appropriate green letter buttons. If you require
the letter E or F, do NOT press the Shift button. Just press the Keypad * or # buttons
directly (where * =E and # =F).

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Shift Button Operation

Shift Button Operation

Use the shift button to perform the following three functions.

To access the green letters on the keypad when entering, manual paging CAP codes,
mobile PTT IDs and Repeater RAC codes:

1. Press the Manual Page button configured to one of the above purposes. The green
LED blinks.

2. If the CAP code requires letters, press and hold the Shift button (to access the green
letters A - D and press the appropriate green letter buttons. If you require the letter E
or F, do NOT press the Shift button. Just press the Keypad * or # buttons directly
(where * =E and # =F).

To clear the whole Stat-Alert or Emergency event signalling queue:

1. Press and hold the Shift button and then press the Clear button. The entire bottom
line of the LCD Display (showing the incoming PTT ID or Alias, event types and their
order in the event queue), is cleared of all entries.

Note: If an incoming Stat-Alert call has not been answered, the queued information
shown in the bottom line of the LCD Display blinks. The queue is not cleared if there
are any incoming events that have not been acknowledged by the desksets.

To adjust the LCD Display lighting:

1. Press and hold the Shift button and the Keypad * (decrease) or Keypad # (increase)
button to adjust the LCD Display contrast.

LCD Display

The LCD Display is divided into four major display lines. The left hand side, both top and
bottom lines are twelve characters in length. The right hand side, both top and bottom
lines, are seven characters in length. The seven characters of the bottom right line, under
specific conditions, will be broken into two displays of three/space/three characters.

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LCD Display

Whenever there are messages in the Command line for Frequency, Paging, Manual RAC
or the Stat-Alert event queue, the entire bottom line of 20 characters may be used

Label - 12 characters Status - 7 characters

Command - 12 characters Event - 7 characters

Figure 3-3: LCD Display Lines

The LCD Display provides one of the following display options when an incoming trans-
mission is received on a channel:

• Stat-Alert® ID: the display shows the Stat-Alert ID of the deskset initiating the trans-
mission. The ID can be either a number or an associated code, such as a name.

• DTMF (dual tone multi-frequency) Caller ID: the display shows the DTMF ID of the
deskset initiating the transmission. The ID can be either a number or an associated
code, such as a name.

• DTMF Selective Call: The display does not show any ID. WIth Selective Call, the
deskset itself is assigned a DTMF ID, and only receives transmissions that use this ID.
When a selective call is received by the deskset, the bottom line of the LCD Display
shows “Selective Call”. At all other times the LCD Display shows “Mute”.

The LCD Display shows:

a) Top left: Label Line - Frequency Label

b) Bottom left: Command Line - Caller IDs or Aliases, queued speed page numbers
(1 -18), error messages and frequency numbers (1 -16).

c) Top right: Status Line - current time (lowest priority), event time (associated with
the an unacknowledged event), VU meter reading with TX (when transmitting on
the radio channel) or IC (when transmitting on the intercom)

d) Bottom right: Event Line -

• acknowledged incoming event types of EMG (emergency), SC (selective call),

CA (call alert), S_ _ (user status), M _ _ (user message), V _ _ (vehicle status)
and the event queue (to a maximum of nine events listed most current to least
current).

• unacknowledged incoming event types of blinking EMERGCY (emergency),

blinking SEL CAL (selective call), blinking CAL ALT (call alert). This line works
with the Status Line to time stamp the unacknowledged events.

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Operation
Printer Output

Printer Output

The deskset is connected to the printer to log received and transmitted Stat-Alert and
Emergency MDC1200 messages. In an ongoing fashion, as each event is received, the
printer automatically prints event information. The event queue is NOT stored for a batch
print (all events in one day printed at the same time in one report). The event information
details the following:

I/O; indicates the direction of the message where (I) is incoming and (O) is outgoing.

ORIGIN; contains the PTT ID or PTT ID Alias of the originating deskset or radio.

DESTINATION; contains the PTT ID of the target deskset or radio.

TIME and DATE; indicate when the message was received or transmitted.

FUNCTION; indicates the type of message encoded or decoded.

STATUS; contains additional information on the message.

For the following example the deskset’s ID is 0001 and it has responded to four calls: alias
Fire Prev, mobile ID 3264 and mobile ID 1122. Some mobile units or desksets may not
have a PTT ID, and in this case, no ID would show on the printout.

I/O ORIGIN DESTINATION TIME DATE FUNCTION STATUS

I FirePrev. 11:13am 2001/01/30 PTT ID

I Fire Prev. 0001 11:13am 2001/01/30 CAL ALT

O 0001 Fire Prev. 11:13am 2001/01/30 ACK CAL ALT

I 3264 0001 11:17am 2001/01/30 CAL ALT

O 0001 3264 11:17am 2001/01/30 ACK CAL ALT

I 1122 11:20am 2001/01/30 EMERGCY

O 0001 1122 11:20am 2001/01/30 ACK EMERGCY

I 3264 11:21am 2001/01/30 VHST34

O 0001 3264 11:21am 2001/01/30 ACK VHST34

Monitoring the Radio Channel

You monitor a radio channel to verify that your transmission will not interrupt a radio com-
munication between other radio systems sharing the radio channel. This is an FCC and
Industry Canada regulated radio procedure.

You will automatically hear any conversation initiated by all deskset and radios on your
system without pressing the Monitor button. However, you will not hear conversation initi-
ated by other radio systems that may share the frequency until you press the Monitor but-
ton.

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 Operation
Initiating or Answering a Radio Channel Transmission

Note: Both the FCC and Industry Canada may assign numerous companies to share a
frequency. In this case, separate tone codes are assigned to radios belonging to each
company to offer a degree of privacy. These tone codes encode your radio transmissions
so that your receivers only hear radios belonging to your company (similar to party-line
telephones).

Pressing the Monitor button disables the tone code on your receiver so you may tempo-
rarily listen to all conversations from all companies sharing the frequency.

You use the programmed frequency buttons to select one of up to sixteen radio channel
frequencies and associated TX/RX frequency/ies you wish to monitor or on which to trans-
mit or receive. Only one radio channel frequency can be selected at a time.

Optionally, to select a different radio channel frequency:

1. In the default position (no paging buttons pressed), look at the top left hand corner of
the LCD Display and press the Keypad * (up) or Keypad # (down) keys to find the
desired Frequency Label in a preset list based on the configuration of your system.

Or, enter the keypad number corresponding to the desired frequency number (1 -16).

Or, press the Frequency button associated with the desired radio channel frequency/
ies.

To listen to the radio channel activity:

1. Press the Monitor button. The Monitor LED turns on. Any radio communication audio
on the channel is heard on the internal speaker. Alternately, if the handset is off-hook,
you hear the audio in the handset ear piece.

2. Release the Monitor button when you have verified that the radio channel is clear.
The Monitor LED turns off.

Initiating or Answering a Radio Channel Transmission

The deskset is always in receive mode unless you press the PTT, Transmit or Intercom
buttons. When the handset is on-hook, the deskset mouthpiece continuously routes all
radio communication and intercom audio to the internal speaker. Alternately, if you lift the
handset (off-hook) the audio is heard via the handset ear piece.

Note: Before initiating a call, press the Monitor button to monitor the radio channel and
verify that it is clear before transmitting. Release the Monitor button before transmitting.

To visually verify that you can initiate or answer a radio channel transmission, look at the
Busy LED. If the Busy LED is on, a parallel deskset is being used and you cannot trans-
mit until the Busy LED is off.

You use the programmed frequency buttons to select one of up to sixteen radio channel
frequencies and associated TX/RX frequency/ies you wish to monitor or on which to trans-
mit or receive. Only one radio channel frequency can be selected at a time.

Optionally, to select a different radio channel frequency:

1. In the default position (no paging buttons pressed), look at the top left hand corner of
the LCD Display and press the Keypad * (up) or Keypad # (down) keys to find the
desired Frequency Label in a preset list based on the configuration of your system.

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Operation
Initiating a Paging Call

Or, enter the keypad number corresponding to the desired frequency number (1 -16).

Or, press the Frequency button associated with the desired radio channel frequency/
ies.

When you want to initiate a radio channel transmission or if you hear an incoming call
directed to you, there are three ways to respond:

Method 1—Respond with the handset

1. Lift the handset (off-hook).

2. Press and hold the PTT press bar in the middle of the handset. The Transmit LED
turns on while the button is pushed.

3. Speak into the mouthpiece.

4. Release the PTT press bar after you finish transmitting. The Transmit LED turns off
when the button is released.

Method 2—Respond with the handset transmit and the internal speaker receive

1. Lift the handset (off-hook).

2. To enable the internal speaker with the handset off-hook, press the Speaker button
once. The Speaker LED turns on.

3. Press and hold the PTT press bar in the middle of the handset. The Transmit LED
turns on while the button is pushed.

4. Speak into the mouthpiece.

5. Release the PTT press bar after you finish transmitting to allow you to hear the
receive audio from the internal speaker. The Transmit LED turns off when the button
is released.

6. To disable the internal speaker with the handset off-hook, press the Speaker button
again. The Speaker LED turns off.

Method 3—Respond with handsfree operation

1. Ensure the handset is on-hook (in the cradle).

2. Press and hold the Transmit button. The Transmit LED turns on while the button is
pushed.

3. Speak in the direction of the internal microphone (located at the bottom center of the
deskset).

4. Release the Transmit button to allow you to listen for a response on the internal
speaker. The Transmit LED turns off when the button is released.

Initiating a Paging Call

You use the programable buttons, the shift button along with the keypad keys and the
transmit button to initiate paging calls on any of the radio TX frequencies. For information
about paging code plans, see Appendix B.

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 Operation
Initiating a Paging Call

The default channel frequency is the first one that was programmed. Some radio channel
frequencies are used specifically for paging. Only one radio channel frequency can be
selected at a time. Therefore, before you send a page you may need to select the appro-
priate radio channel frequency using the following procedure.

Optionally, to select a different radio channel frequency:

1. In the default position (no paging buttons pressed), look at the top left hand corner of
the LCD Display and press the Keypad * (up) or Keypad # (down) keys to find the
desired Frequency Label in a preset list based on the configuration of your system.

Or, enter the keypad number corresponding to the desired frequency number (1 -16).

Or, press the Frequency button associated with the desired radio channel frequency/
ies.

Manual Paging
To initiate manual paging calls on a radio channel:

1. Press the Manual Page button. The green LED blinks. The bottom left hand corner of
the LCD Display shows the Manual Paging Label.

2. Enter the specific pager’s CAP code with the keypad number keys to a maximum of
sixteen characters. The bottom left hand corner of the LCD Display now shows the
code as you enter it.

3. Optionally, if the CAP code requires letters, press and hold the Shift button (to access
the green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Quickly press the Transmit button to send the page. The Transmit LED turns on. The
Manual Paging LED stops blinking and becomes solid. The top right hand corner of
the LCD Display states “:Paging” and the bottom left hand corner shows the CAP
code entered. The Transmit LED turns off. If you enter an invalid code, and press the
Transmit button, the bottom left hand corner of the LCD Display states “Invalid Code”.

5. To clear a CAP code entered incorrectly, press the Clear button, re-enter the CAP
code and press the Transmit button.

6. Optionally, if you wish to send a voice message with the page, hold the Transmit but-
ton and wait for the bottom left hand corner of the LCD Display to change from show-
ing the CAP code entered to “Voice message”. Then speak into the microphone.
When you release the Transmit button the Transmit LED turns off.

Note: If the deskset has been configured for automatic voice messaging, you do not
have to hold the Transmit button while you speak. However, there is a limited time for
your voice message unless you hold the Transmit button while you speak.

Included in the Manual Paging types are Stat-Alert functions: call alert, voice alert,
radio check, remote monitor, status request, manual RAC, radio enable/disable and
repeater enable/disable. When a deskset initiates a Stat-Alert (MDC) manual page to
a specific mobile radio, the deskset expects an acknowledgement (ACK) from the
mobile. Only a Voice Alert MDC page doesn’t expect an ACK.

The LCD Display shows different messages under the following circumstances for
“Stat-Alert” manual paging:

• when the deskset receives an ACK, the bottom left hand corner of the LCD Dis-
play states “ACK Received”

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Initiating a Paging Call

• if an ACK is not received within a pseudo-random wait time, the deskset re-trans-
mits the MDC page and the bottom left hand corner of the LCD Display states
“Retry # <the actual number of the times the page has been attempted (1 -4)>”

• if an ACK has not been received on the fourth retry, the bottom left hand corner of
the LCD Display states “No ACK”

Alias Paging
To initiate an alias paging call on a radio channel:

1. Press the Alias Page button. The green LED blinks. The bottom left hand corner of
the LCD Display shows the Alias Paging Label.

2. Look at the bottom left hand corner of the LCD Display and press the keypad’s black
(alphabetical) letters along with the Keypad * (up) or Keypad # (down) keys to find the
desired pager’s Alias in an ascending order preset list. Optionally, you can press the
Clear button to display the first Alias in the list.

3. Quickly press the Transmit button to send the page or hold the Transmit button to
add a voice message to the page. The Transmit LED turns on. The Alias Paging LED
stops blinking and becomes solid. The top right hand corner of the LCD Display states
“:Paging” and the bottom left hand corner shows the Alias Paging Label.

4. Optionally, if you wish to send a voice message with the page, hold the Transmit but-
ton and wait for the bottom left hand corner of the LCD Display to change from show-
ing the CAP code entered to “Voice Message”. Then speak into the internal
microphone. When you release the Transmit button the Transmit LED turns off.

Note: If the deskset has been configured for automatic voice messaging, you do not
have to hold the Transmit button while you speak. However, there is a limited time for
your voice message unless you hold the Transmit button while you speak.

Speed Paging
To initiate a speed paging call on a radio channel:

5. Press up to eighteen Speed Page buttons. The green LED blinks for each Speed
Page button pressed and speed page thus queued. The top right hand corner of the
LCD Display states “:Paging” and the bottom left hand corner states “Page
Queued:<specific speed page label>”.

6. Quickly press the Transmit button to send the page/s. The Transmit LED turns on.
The Speed Page LED stops blinking and becomes solid while the page is being sent.
After the page is sent the associated LED turns off and the next page button stops
blinking and becomes solid and so on. The bottom left hand corner of the LCD Display
shows each speed page label as it is sent.

Speed Paging can include Manual Paging types of various Stat-Alert functions such
as radio check, remote monitor, stat request, radio enable/disable and repeater
enable/disable. When a deskset initiates a Stat-Alert (MDC) manual page to a specific
mobile radio, the deskset expects an acknowledgement (ACK) from the mobile. Only
a Voice Alert MDC page doesn’t expect an ACK.

The LCD Display shows different messages under the following circumstances for
“Stat-Alert” manual paging:

• when the deskset receives an ACK, the bottom left hand corner of the LCD Dis-
play states “ACK Received”

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Initiating or Receiving a Stat-Alert Call

• if an ACK is not received within a pseudo-random wait time, the deskset re-trans-
mits the MDC page and the bottom left hand corner of the LCD Display states
“Retry # <the actual number of the times the page has been attempted (1 -4)>”

• if an ACK has not been received on the fourth retry, the bottom left hand corner of
the LCD Display states “No ACK”

Initiating or Receiving a Stat-Alert Call

Stat-Alert signaling, for incoming and outgoing signals, is described in the following sec-
tions. It is not possible to send Stat-Alert signals over a channel which is not configured for
Stat-Alert signaling.

A repeater system consists of fixed radio stations and mobile units (in cars or hand-carried
portables), communicating on a duplex or half-duplex radio channel, indirectly with each
other through the repeater/s.

A ‘private commercial’ repeater system is company owned or is a dedicated government/

community service system. Community service repeater systems are usually configured
for Stat-Alert calling. For other repeater systems, Stat-Alert calling is a special consider-
ation.

A subscriber is end-user of a ‘public commercial’ repeater service such as Cellular,

Trunked and General Land Mobile Radio Service (GLMRS), where the subscriber is
charged for the service/air time access to the repeaters.

Enabling or disabling a repeater is a function usually affecting subscribers. All other Stat-
Alert functions could be used for both.

Incoming Signaling
Whenever Stat-Alert signaling is received on a radio channel, that signaling is interpreted
and appears on the LCD Display. Four types of incoming signaling are provided:

• A PTT ID is sent by mobile radios or desksets whenever voice transmission begins.

An incoming mobile radio PTT ID is matched to an alias programmed through the
RSS software. If a match is found the Alias is shown on the LCD Display.

• A status message is received when a mobile radio operator activates a preset switch
(on external equipment connected to the mobile radio), or when a deskset operator
manually requests the mobile radio’s status. Status messages are handled like PTT ID
messages, except that the display alternates between the mobile PTT ID and the and
the status message it sends to the deskset.

• A Call Alert is received when a mobile radio specifically pages a deskset. At that
deskset, a momentary tone sounds and the LCD Display shows Call Alert and the
originator ID. The call alert condition is cleared when the operator presses the clear
button.

• An MDC Emergency is received when a mobile radio operator activates the Emer-
gency switch on his mobile radio. A tone is heard at all desksets that have selected
that audio port, the Emergency indicator on the bottom line of the LCD Display blinks
“Emergency” and shows the originator ID. To clear the alarm and return the display to
Channel ID mode, press the Clear button. (The operator at each deskset that
received the Emergency call must press the Clear button.)

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Operation
Initiating or Receiving a Stat-Alert Call

Note: If an Emergency is received on an unselected audio port, the channel Sel LED
blinks. No tone is heard at internal speaker, external speaker or handset. Then if that
audio port is selected, the LCD displays “Emergency” and a tone is heard.

Outgoing Signaling
If the mobile radio is so equipped, it shows the deskset PTT ID or ID from other mobile
radios as it receives calls.

All Stat-Alert functions are Manual Paging types except Enter RAC and Repeater Enable/
Disable which have their own programable button type. Included in the Manual Paging
types are Stat-Alert functions: call alert, voice alert, radio check, remote monitor, status
request, manual RAC, radio enable/disable and repeater enable/disable. When a deskset
initiates a Stat-Alert (MDC) manual page to a specific mobile radio, the deskset expects an
acknowledgement (ACK) from the mobile. Only a Voice Alert MDC page doesn’t expect an
ACK.

The LCD Display shows different messages under the following circumstances for “Stat-
Alert” manual paging:

• when the deskset receives an ACK, the bottom left hand corner of the LCD Display
states “ACK Received”

• if an ACK is not received within a pseudo-random wait time, the deskset re-transmits
the MDC page and the bottom left hand corner of the LCD Display states “RETRY #
<the actual number of the times the page has been attempted (1 -4)>”

• if an ACK has not been received on the fourth retry, the bottom left hand corner of the
LCD Display states “No ACK”

Note: It is also possible to configure Speed Page buttons with various Stat-Alert
sequences. These Speed Page buttons will then operate like regular Speed Page but-
tons.

Queue
To scroll up or down through the acknowledged events list:

The last nine acknowledged Stat-Alert events are displayed in the bottom line of the LCD
Display when the bottom left hand corner is not used for paging messages.

1. Look at the bottom right hand corner of the LCD Display. The LCD Display shows the
most recent Stat-Alert event (incoming PTT ID or Alias, event types and their order in
the event queue).

2. Press the Scroll up or the Scroll down programable button to find the desired event
in a descending order event list (starting with the most recent). The green LED corre-
sponding to the programable scroll button, turns on. The bottom left hand corner of the
LCD Display shows the incoming PTT ID or Alias of the selected event. The bottom
center shows the selected event type. The bottom right hand corner of the LCD Dis-
play states “#/# <event # of total #>”. The maximum number of events in the queue is
9.

To clear the incoming event queue:

1. Press and hold the Shift button and then press the Clear button. The entire bottom
line of the LCD Display (showing the incoming PTT ID or Alias, event types and their
order in the event queue), is cleared of all entries.

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Note: If an incoming Emergency, Voice Alert or Call Alert call has not been answered,
the queued information shown in the bottom line of the LCD Display blinks. The queue
is not cleared if there are any incoming events that have not been acknowledged by
the desksets.

Enter RAC
When the deskset is configured to automatic repeater access, to enter or change
Repeater Access Code (RAC) codes and initiate wireless access to repeater radio chan-
nels:

1. Press the Enter RAC button. The green LED turns on. The bottom left hand corner of
the LCD Display states “Enter RAC:_”. Before entering the RAC code, you can cancel
this function by pressing the Enter RAC button again.

2. Enter the RAC of the repeater to alert with the keypad number keys to a maximum of
four characters. The bottom left hand corner of the LCD Display now shows the code
as you enter it. The RAC code you enter is kept in memory and sent every time you
press the Transmit button.

3. Optionally, if the RAC code requires letters, press and hold the Shift button (to access
the green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F). Once the four digits are entered, the Enter
RAC LED turns off.

Note: The deskset will remember the RAC and send it automatically when you press
the Transmit button. This is the automatic method of repeater access.

Manual RAC
When the deskset is configured to manual repeater access, to enter the Repeater Access
Code (RAC) codes and initiate wireless access to repeater radio channels:

1. Press the manual page button configured for Manual RAC. The green LED turns on.
The bottom left hand corner of the LCD Display states “RAC:_”. Before hitting the
Transmit button you can cancel this function by pressing the Manual RAC button
again.

2. Enter the RAC of the repeater to alert with the keypad number keys to a maximum of
four characters. The bottom left hand corner of the LCD Display now shows the code
as you enter it.

3. Optionally, if the RAC code requires letters, press and hold the Shift button (to access
the green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to initiate transmission. The Transmit LED turns on. Once
the signal is sent the Enter RAC LED turns off.

If the repeater does not answer a paging error occurs and the bottom left hand corner
of the LCD Display states “NO ACK”. The repeater radio channel/s are open for voice
messaging only after an ACK is received.

Note: The deskset will remember the RAC for a pre-set period of time, therefore, you
usually enter the RAC manually each time you wish to access a repeater. This is the
semi-automatic method of repeater access.

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Operation
Initiating or Receiving a Stat-Alert Call

Repeater Enable/Disable

When the deskset is configured to manual repeater access, to enter the Repeater Access
Code (RAC) codes and initiate wireless access to repeater radio channels:

Disable
1. Press a manual page button configured for Repeater Disable. The green LED turns
on. The bottom line of the LCD Display states “REP DIS:” followed by the manual pag-
ing label. Before hitting the Transmit button you can cancel this function by pressing
the Repeater Disable button again.

2. Enter the ID of the repeater you wish to enable with the keypad number keys to a
maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

3. Optionally, if the ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to disable the repeater. The Transmit LED turns on. Once
the signal is sent the Repeater Disable LED turns off.

Enable
1. Press a manual page button configured for Repeater Enable. The green LED turns
on. The bottom line of the LCD Display states “REP ENA:” followed by the manual
paging label. Before hitting the Transmit button you can cancel this function by press-
ing the Repeater Enable button again.

2. Enter the ID of the repeater you wish to enable with the keypad number keys to a
maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

3. Optionally, if the ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to initiate transmission. The Transmit LED turns on. Once
the signal is sent the Repeater Enable LED turns off.

Note: The repeater remains available for radio traffic until you disable the repeater.
This is the manual method of repeater access. This method can be used to remotely
disable a repeater for subscriber traffic.

Radio Check
To transmit a Stat-Alert radio check and verify whether a mobile radio is operational
regardless of whether someone is able or willing to answer a voice call:

1. Press a manual page button configured for Radio Check. The green LED turns on.
The bottom left hand corner of the LCD Display states “CHECK:_”. Before hitting the
Transmit button you can cancel this function by pressing the Radio Check button
again.

2. Enter the PTT ID of the mobile radio you wish to check with the keypad number keys
to a maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

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3. Optionally, if the PTT ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to initiate transmission. The Transmit LED turns on. Once
the signal is sent the Radio Check LED turns off.

If the mobile radio does not answer a paging error occurs and the bottom left hand
corner of the LCD Display states “NO ACK”.

Radio Enable/Disable
To remotely render a mobile radio inoperational/operational (.e.g, if the radio is stolen):

Disable
1. Press a manual page button configured for Radio Disable. The green LED turns on.
The bottom line of the LCD Display states “RAD DIS:” followed by the manual paging
label. Before hitting the Transmit button you can cancel this function by pressing the
Radio Disable button again.

2. Enter the ID of the repeater you wish to enable with the keypad number keys to a
maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

3. Optionally, if the ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to disable the repeater. The Transmit LED turns on. Once
the signal is sent the Radio Disable LED turns off.

Enable
1. Press a manual page button configured for Radio Enable. The green LED turns on.
The bottom line of the LCD Display states “RAD ENA:” followed by the manual paging
label. Before hitting the Transmit button you can cancel this function by pressing the
Radio Enable button again.

2. Enter the ID of the repeater you wish to enable with the keypad number keys to a
maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

3. Optionally, if the ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to initiate transmission. The Transmit LED turns on. Once
the signal is sent the Radio Enable LED turns off.

Remote Monitor
To remotely request a mobile radio to transmit:

1. Press a manual page button configured for Remote Monitor. The green LED turns
on. The bottom left hand corner of the LCD Display states “MON:_”. Before hitting the
Transmit button you can cancel this function by pressing the Remote Monitor button
again.

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Operation
Initiating or Receiving a Stat-Alert Call

2. Enter the PTT ID of the mobile radio you wish to check with the keypad number keys
to a maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

3. Optionally, if the PTT ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to initiate transmission. The Transmit LED turns on. Once
the signal is sent the Remote Monitor LED turns off.

If the mobile radio does not answer a paging error occurs and the bottom left hand
corner of the LCD Display states “NO ACK”.

Status Request
To request a vehicle status message from a mobile radio:

1. Press a manual page button configured for Status Request. The green LED turns on.
The bottom left hand corner of the LCD Display states “STATUS:_”. Before hitting the
Transmit button you can cancel this function by pressing the Status Request button
again.

2. Enter the PTT ID of the mobile radio you wish to check with the keypad number keys
to a maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

3. Optionally, if the PTT ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to initiate transmission. The Transmit LED turns on. Once
the signal is sent the Status Request LED turns off.

If the mobile radio does not answer a paging error occurs and the bottom left hand
corner of the LCD Display states “NO ACK”.

Call Alert
To send a call alert signal to a mobile radio, that causes it to provide a visual and audible
indication to the deskset:

1. Press a manual page button configured for Call Alert. The green LED turns on. The
bottom left hand corner of the LCD Display states “CL ALT:_”. Before hitting the Trans-
mit button you can cancel this function by pressing the Call Alert button again.

2. Enter the PTT ID of the mobile radio you wish to check with the keypad number keys
to a maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

3. Optionally, if the PTT ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to initiate transmission. The Transmit LED turns on. Once
the signal is sent the Call Alert LED turns off.

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 Operation
Receiving a DTMF Call

If the mobile radio does not answer a paging error occurs and the bottom left hand
corner of the LCD Display states “NO ACK”.

Voice Alert
To send a voice alert signal to a mobile radio, that causes it to unmute its speakers:

1. Press a manual page button configured for Voice Alert. The green LED turns on. The
bottom left hand corner of the LCD Display states “VC ALT:_”. Before hitting the
Transmit button you can cancel this function by pressing the Voice Alert button
again.

2. Enter the PTT ID of the mobile radio you wish to check with the keypad number keys
to a maximum of four characters. The bottom left hand corner of the LCD Display now
shows the code as you enter it.

3. Optionally, if the PTT ID requires letters, press and hold the Shift button (to access the
green letters of the keypad) and press the appropriate green letter buttons. If you
require the letter E or F, do NOT press the Shift button. Just press the Keypad * or #
buttons directly (where * =E and # =F).

4. Press the Transmit button to initiate transmission. The Transmit LED turns on. Once
the signal is sent the Voice Alert LED turns off.

If the mobile radio does not answer a paging error occurs and the bottom left hand
corner of the LCD Display states “NO ACK”.

Receiving a DTMF Call

DTMF signaling for incoming signals is described in the following sections. A channel
must be configured for DTMF Decode or DTMF Selective Call in order to receive DTMF
calls.

Incoming Signaling
PTT ID
If the radio channel has been configured for DTMF Decode, a DTMF ID is sent by the
mobile radio whenever voice transmission begins. An incoming mobile radio DTMF ID is
matched to an alias programmed through the RSS software. If a match is found the Alias
is shown on the LCD Display.

Selective Call
If the radio channel has been configured for DTMF Selective Call, instead of expecting a
DTMF mobile ID, the console expects to receive a DTMF Deskset ID from the mobile. A
console that has been configured by RSS as having that DTMF Deskset ID has its
speaker unmuted when the ID is received. No caller ID is displayed for these calls.

When the deskset is configured in the Selective Call mode, the Mute feature is ON by
default. When a Selective Call is received, the speaker unmutes (Mute feature OFF) auto-
matically and stays off. After the Selective Call communication is complete, the operator
must manually press the Mute button to the ON position to mute the speaker.

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Operation
Initiating or Answering an Intercom Transmission

Initiating or Answering an Intercom Transmission

You use the intercom to communicate between desksets without transmitting over the
radio channel/s.

To visually verify that you can initiate an intercom transmission, look at the Busy LED. If
the Busy LED is on, a parallel deskset is being used and you cannot transmit until the
Busy LED is off.

To transmit:

1. Press and hold the Intercom button. The Transmit LED turns on while the button is
pushed.

2. Speak in the direction of the internal microphone (located slightly to the right of center
on the bottom edge of the deskset). For the best transmit audio quality, maintain a
speaking distance of 18 inches from the internal microphone.

3. Release the Intercom button after you finish transmitting to allow you to hear the
receive audio from the internal speaker. The Transmit LED turns off when the button
is released.

To respond to an intercom call:

1. Press and hold the Intercom button only and speak into the internal microphone. If
you use the PTT press bar or the Transmit button, your response is heard on the
radio channel as well as the intercom. You can only hear the receive audio if the Inter-
com button has been released.

Adjusting the Volume

There are two speakers that you can adjust the volume on:

• Speaker 1—Handsfree (internal speaker)

• Speaker 2—Handset (ear piece)

To increase the volume of both speakers at the same time, turn the Volume control clock-
wise.

To decrease the volume of both speakers at the same time, turn the Volume control coun-
terclockwise.

Note: An installation technician can adjust the volume of the mouthpiece or internal micro-
phone.

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 Operation
Adjusting the LCD Display Contrast

Adjusting the LCD Display Contrast

To decrease or increase the LCD Display contrast:

At any time you can press and hold the Shift button and the Keypad * (decrease) or Key-
pad # (increase) button to adjust the LCD Display contrast.

Setting the Clock

The top right hand corner of the LCD Display shows a clock in either a 12 hour (with AM or
PM indicator) or 24 hour mode, when not being used for other higher priority functions.

The date does not appear on the LCD Display. The date is required for Stat-Alert functions
and appears on the printer reports as part of the Stat-Alert information.

Note: Whenever its power is turned on, the deskset prompts for the date and time. At any
time you may bypass the clock set-up by pressing Transmit. It is possible to set the time
and date later by following the steps below.

If you need to change the time display:

1. Unplug and re-plug the deskset into the AC power source.

OR

Press the Transmit, the Takeover, and the Keypad * buttons all together briefly.

2. The bottom left hand corner of the LCD Display states “Date?: yy/mm/dd”.

3. Enter the year, month and day with the keypad number keys. If you enter an invalid
combination, the deskset beeps. Once the last digit of the date has been entered, the
LCD Display states “Time?: hh:mm”.

4. If you wish to go back to change a previous entry, press the Keypad * key. The Key-
pad * key acts as a backspace. Press the key as many times as you require to move
backward to the entry you wish to change.

5. Enter the hour and minutes with the keypad number keys. If you enter an invalid com-
bination, the deskset beeps. If the deskset is set to 12 hour mode, once the last digit of
the date has been entered, the LCD Display states “Time?: 1=AM, 2=PM”.

6. If in 12 hour mode, enter the time as AM or PM with the keypad number keys. If you
enter an invalid combination, the deskset beeps. Once the last digit of the time has
been entered, the top left hand corner of the LCD Display shows the default radio
channel frequency label and the top right hand corner displays the time.

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Operation
Setting the Clock

THIS PAGE INTENTIONALLY LEFT BLANK.

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Chapter 4
Troubleshooting, Circuit Board, and Schematics

Introduction

This chapter provides suggestions for preliminary verifications on the MC2000 Advanced
Deskset in the event of operational problems during radio or intercom operations. Circuit
Board Layouts and Schematic Diagrams are included for reference.

This chapter contains the following sections:

• Troubleshooting

• Circuit Board Layout

• Schematics

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Troubleshooting, Circuit Board, and Schematics
Troubleshooting

Troubleshooting

The following table is divided into three columns; a column indicating the potential problem
description, an action column detailing the suggested verification or procedure to locate
the problem, and a column providing references to additional information, where applica-
ble.

Table 4-1: Troubleshooting the MC2000 Advanced Deskset

Problem Solution Reference

The deskset will not key Check the wiring to the radio and the deskset ter- See Terminal
the radio station trans- minals. Strip Table
mitter Verify Fuse is OK. Chapter 2 or
RSS software
Check the local junction wiring.
database

The radio station is Ensure the PTT relay is connected properly. See Terminal
keyed constantly while Strip Table
the deskset is connected Chapter 2

The receive audio is low Ensure that the audio being received from the See Line Input
or distorted. radio station receiver is not distorted and that the Adjustment
There is a continuous radio station receive audio level is between Chapter 2
hum in the transmit or 200mVRMS and 4 VRMS.
receive audio Check the equipment grounding and ensure there
are no ground loops.
Ensure the Tx/Rx audio wiring to the terminal
strip is not damaged or not fastened tightly.

No Transmit LED or Check the fuse and replace with a fast-acting See Testing
other LED’s fuse 2.5A, 5x20mm GMA-2.5. Deskset Func-
tions Chapter 2
Do a LED test.

The keypad does not Check the PTT or monitor input on the audio port See Terminal
respond is not activated. Strip Table
Ensure that the polarity of the PTT and monitor Chapter 2 or
outputs of the deskset match the RSS pro- RSS software
grammed polarity for the audio accessory port. database

Cannot change frequen- Test the deskset’s tone generation and ensure See Testing
cies that the line between the deskset and the Tone Deskset Func-
Remote Adapter is intact. tions Chapter 2

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 Troubleshooting, Circuit Board, and Schematics
Circuit Board Layout

Circuit Board Layout

The MC2000 deskset has two circuit boards. The top circuit board is attached to the top
housing and the bottom circuit board is attached to the bottom housing. The following dia-
grams show the component side of the top and bottom circuit boards and the key side of
the top circuit board.

Figure 4-1: MC2000 Top Circuit Board (key side)

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Troubleshooting, Circuit Board, and Schematics
Circuit Board Layout

Figure 4-2: MC2000 Top Circuit Board (component side)

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 Troubleshooting, Circuit Board, and Schematics
Circuit Board Layout

Figure 4-3: MC2000 Bottom Circuit Board (component side)

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 Schematics

Schematics — (2260403-1) 4-6

MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (1 of 9)

Schematics — (2260403-1) 4-7
MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (2 of 9)

Schematics — (2260403-1) 4-8
MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (3 of 9)

Schematics — (2260403-1) 4-9
MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (4 of 9)

Schematics — (2260403-1) 4-10
MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (5 of 9)

Schematics — (2260403-1) 4-11
MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (6 of 9)

Schematics — (2260403-1) 4-12
MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (7 of 9)

Schematics — (2260403-1) 4-13
MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (8 of 9)

Schematics — (2260403-1) 4-14
MC2000 Advanced Deskset Top Board

MC2000 Advanced Deskset Top Board (9 of 9)

Schematics — (2260385-2) 4-15
MC2000 Advanced Deskset Bottom Board

MC2000 Advanced Deskset Bottom Board (1 of 4)

Schematics — (2260385-2) 4-16
MC2000 Advanced Deskset Bottom Board

MC2000 Advanced Deskset Bottom Board (2 of 4)

Schematics — (2260385-2) 4-17
MC2000 Advanced Deskset Bottom Board

MC2000 Advanced Deskset Bottom Board (3 of 4)

Schematics — (2260385-2) 4-18
MC2000 Advanced Deskset Bottom Board

MC2000 Advanced Deskset Bottom Board (4 of 4)

Appendix A
The “Labels” Program

About the Labels Program

The Labels program is a Windows application that allows you to produce label files and
print the labels for the operator module buttons on MC2000 deskset. You can use the
Labels program on the installation compact disk (CD) to create a new label file.

See Chapter 2 “Programming Parameters using the MC Series RSS Software” for instruc-
tions on installing the Labeling program from the CD. The label file used by the label print-
ing program has the file extension “.LBL”.

Starting the Labels Program

Click on the Labels.exe file in the destination folder (default c:/Program Files/Motorola) to
start the program. The “Labels” program window appears.

Figure A-1: Labels Program Window

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The “Labels” Program
Help Feature

Help Feature

For information on how to use the Labels program, use the “Help” feature.

To start the “Help” feature, select “Contents” from the “Help” menu.

Toolbar

This button allows you to create a new label file.

This button allows you to open an existing label file.

This button allows you to save the current file.

This button allows you to save the current file under

a new name.

This button allows you to print the labels.

This button allows you to select a module from a list.

These buttons allow to select the previous and next

module in the list.

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 The “Labels” Program
Creating a New Label File

This button allows you to edit the labels of the

selected module.

This button allows you to add a new module to the

list.

This button allows you to delete the selected mod-

ule.

Creating a New Label File

To create a new label file using the labels program:

1. Select , or “File/New label file”. The “Labels System Information” dialogue box
appears.

Figure A-2: System Information Dialogue Box

2. Add the system name and system number.

3. Select OK.

, , and become active.

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The “Labels” Program
Adding and/or Editing Label Text

4. Select , or “Modules/Add”, to add a module. The “Labels Add Module” dialog

box appears.

Figure A-3: Labels Add Module Dialogue Box

5. Select the “Deskset (6 buttons label)” option button for the Advanced Single-channel
deskset.

Note: The Labels program is used for many types of desksets. The option you select
in this dialog box determines which “Module Label” dialog box will open.

6. Select OK. The “Deskset (6 buttons)” dialog box will appear. See “Deskset Label (6
buttons) Dialogue Box” on page A-5.

7. Type the desired labels in the fields.

8. Select the Save command from the File menu to save the file. You can now add more
labels or modify, print or delete existing labels. The Advanced Single-channel Deskset
has three rows of six programable buttons. Each row will need a separator label file. If
you are using all the rows on the deskset you will need three labels files.

Adding and/or Editing Label Text

To add and/or edit the label text:

1. Select the desired module by using or, “Module/View Next” or “Module/

View Previous”

2. Select , or “Module/Edit”. The selected “Module Label” dialogue box appears.

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 The “Labels” Program
Adding and/or Editing Label Text

Note: The Labels program is used for many types of desksets. The option you
selected in the “Labels Add Module” dialog box, when first creating the desired file,
determines which “Module Label” dialog box will open. For Advanced Single-channel
Deskset labels files, the “Deskset (6 buttons)” dialog box should appear.

Figure A-4: Deskset Label (6 buttons) Dialogue Box

3. Select the field(s) you wish to edit.

The “Module Name” field allows you to add or modify the name of the module. The module
name will be printed with the labels.

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The “Labels” Program
Producing Labels

4. Click the OK button. The Deskset Label (6 buttons) screen appears. The screen will
display a print preview of the label.

Figure A-5: Module Label Dialogue Box

5. Save your changes.

Producing Labels

To produce labels:

1. Select , or “File/Print”.

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 The “Labels” Program
Producing Labels

The “Print the Labels” dialogue box appears.

Figure A-6: Print the Labels Dialogue Box

Use the “Select font” button to select the font for the labels.

Use the “Printer Setup” button to select the printer.

Select the “All Module” button to print the labels for all the modules.

Select the “Selected Module” button to print the module currently selected on the combo
list box (directly below the “Selected Module” button.

2. Select “Print”.

The Labels print (see Figure A-6).

3. Use scissors to cut out the labels.

4. Insert the labels into the slots provided on the MC2000 deskset console.

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The “Labels” Program
Producing Labels

THIS PAGE INTENTIONALLY LEFT BLANK.

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Appendix B
Paging Codes

Introduction

Over the years, as more and more radio channels were used, the need for special coding
techniques for paging grew. As the demand increased, radio frequencies could no longer
be used exclusively by one party. As a result, systems were developed with the ability to
page one party or a sub-group from within a larger group sharing a radio channel.

These systems use paging codes that can be received by only one receiver. The industry
developed code plans to manage these paging codes.

This appendix explains and shows the tables for 6 commonly used paging code formats:

• Motorola 1+1

• Motorola 2+2

• GE Type 99 Code Plans

• 5/6 sequential

• Reach Code Plans

• DTMF Frequencies

Motorola 1+1

Motorola 1+1 sends two frequencies, one after the other. It uses three digit pager codes
and has 21 different code plans. The code plans range from B through Y (excluding I, O,
and X).

Example
Assume you are using code plan “B”, and you want to know the frequencies for the three
digit pager code 543.

1. The first digit of the three digit pager code indicates the row on the Motorola 1+1 Code
Plans table. On the Motorola 1+1 Code Plans table, at the intersection of row “5xx”
and column “B”, is “1+3”.

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Paging Codes
Motorola 1+1

2. The numbers 1 and 3 (1+3) indicate the columns on the Motorola 1+1 Frequencies
table where the frequencies are listed. The number 4 and 3 from the three digit pager
code 543 indicates the rows on the Motorola 1+1 Frequencies table.

3. The first frequency is on the Motorola 1+1 Frequencies table at the intersection of row
4 and column 1. The first frequency is 410.8 Hz.

4. The frequency is on the Motorola 1+1 Frequencies table at the intersection of row 3
and column 3. The second frequency is 304.7 Hz.

Motorola 1+1 Code Plans Table

B C D E F G H J K L

0xx 2+4 N/A N/A N/A N/A N/A N/A N/A N/A N/A

1xx 1+1 1+1 1+1 1+1 1+1 1+1 1+1 1+1 1+1 1+1

2xx 2+2 2+2 2+2 2+2 1+3 1+3 1+3 1+4 1+4 1+5

3xx 3+3 1+2 1+2 1+2 3+3 3+3 3+3 4+1 4+1 5+1

4xx 1+2 4+4 1+5 2+1 4+4 3+1 3+1 4+4 4+4 1+6

5xx 1+3 1+4 5+5 1+6 3+1 5+5 1+6 5+5 1+6 5+5

6xx 2+1 2+1 2+1 6+6 1+4 1+5 6+6 1+5 6+6 6+6

7xx 3+1 4+1 5+1 6+1 4+1 5+1 6+1 4+5 6+1 6+1

8xx 2+3 2+4 2+5 2+6 3+4 3+5 3+6 5+4 4+6 5+6

9xx 3+2 4+2 5+2 6+2 4+3 5+3 6+3 5+1 6+4 6+5

M N P Q R S T U V W Y

4+2 4+2 4+2 4+2 4+2 4+2 4+2 4+2 4+2 4+2 N/A

2+3 2+3 2+3 2+4 2+4 2+5 3+4 3+4 3+5 4+6 A+A

2+2 2+2 2+2 2+2 2+2 2+2 4+3 4+3 5+3 6+4 B+B

3+3 3+3 3+3 4+2 4+2 5+2 3+3 3+3 3+3 5+6 Z+Z

4+4 3+2 3+2 4+4 4+4 2+6 4+4 4+4 3+6 4+4 A+B

3+2 5+5 2+6 5+5 2+6 5+5 5+5 3+6 5+5 5+5 A+Z

2+4 2+5 6+6 2+5 6+6 6+6 3+5 6+6 6+6 6+6 B+A

4+2 5+2 6+2 4+5 6+2 6+2 4+5 6+3 6+3 4+5 Z+A

3+4 3+5 3+6 5+4 4+6 5+6 5+4 4+6 5+6 5+4 B+Z

4+3 5+3 6+3 5+2 6+4 6+5 5+3 6+4 6+5 6+5 Z+B

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 Paging Codes
Motorola 2+2

Motorola 1+1 Frequencies Table

1 2 3 4 5 6 A B Z

0 330.5 569.1 1092.4 321.7 553.9 1122.5 358.9 371.5 346.7

1 349.0 600.9 288.5 339.6 584.8 1153.4 398.1 412.1 384.6

2 368.5 634.5 296.5 358.6 617.4 1185.2 441.6 457.1 426.6

3 389.0 669.9 304.7 378.6 651.9 1217.8 489.8 507.0 473.2

4 410.8 707.3 313.0 399.8 688.3 1251.4 543.3 562.3 524.8

5 433.7 746.8 953.7 422.1 726.8 1285.8 602.6 623.7 582.1

6 457.9 788.5 979.9 445.7 767.4 1321.2 668.3 691.8 645.7

7 483.5 832.5 1006.9 470.5 810.2 1357.6 741.3 767.4 716.1

8 510.5 879.0 1034.7 496.8 855.5 1395.0 822.2 851.1 794.3

9 539.0 928.1 1063.2 524.6 903.2 1433.4 912.0 944.1 881.0

Motorola 2+2

Motorola 2+2 sends four frequencies, the first two are sent at the same time then the sec-
ond two are sent at the same time. It uses four digit pager codes and has 3 different code
plans. The code plans are A, B, and Z.

Example
Assume you are using code plan “A”, and you want to know the frequencies for the four
digit pager code 5432.

1. The first two digits of the four digit pager code indicate the first two frequencies. The
second two digits of the four digit pager code indicate the second two frequencies.

2. At the intersection of row “5” and column “A”, is 602.6 Hz, which is one of the first two
frequencies.

3. At the intersection of row “4” and column “A”, is 543.3 Hz, which is one of the first two
frequencies.

4. At the intersection of row “3” and column “A”, is 489.8 Hz, which is one of the second
two frequencies.

5. At the intersection of row “2” and column “A”, is 441.6 Hz, which is one of the second
two frequencies.

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Paging Codes
GE Type 99 Code Plans

Motorola 2+2 Frequencies Table

A B Z

0 358.9 371.5 346.7

1 398.1 412.1 384.6

2 441.6 457.1 426.6

3 489.8 507.0 473.2

4 543.3 562.3 524.8

5 602.6 623.7 582.1

6 668.3 691.8 645.7

7 741.3 767.4 716.1

8 822.2 851.1 794.3

9 912.0 944.1 881.0

A 1011.6 1047.1 977.2

B 1122.1 1161.4 1084.0

GE Type 99 Code Plans

The GE Type 99 Code Plan sends two frequencies, one after the other. It uses three digit
pager codes and has 4 different code types. The code plans are X, Y, Z400, and Z100.

Example
Assume you are using code plan “X”, and you want to know the frequencies for the three
digit pager code 345.

1. The first digit of the three digit pager code indicates the row on the GE Type 99 Code
Plans table. On the GE Type 99 Code Plans table, at the intersection of row “3xx” and
column “X”, is “A/B”.

2. The letters A and B (A/B) indicate the columns on the GE Type Frequencies table
where the frequencies are listed. The numbers 4 and 5 from the three digit pager code
345 indicates the rows on the GE Type Frequencies table.

3. The first frequency is on the GE Type Frequencies table at the intersection of row 4
and column A. The first frequency is 847.5 Hz.

4. The second frequency is on the GE Type Frequencies table at the intersection of row
5 and column B. The second frequency is 922.5 Hz.

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 Paging Codes
GE Type 99 Code Plans

GE Type 99 Code Plans Table

X Y Z400 Z100

0xx A/A B/B A/A C/C

1xx B/A C/B C/A N/A

2xx B/B C/C C/C N/A

3xx A/B B/C A/C N/A

4xx C/C N/A N/A N/A

5xx C/A N/A N/A N/A

6xx C/B N/A N/A N/A

7xx A/C N/A N/A N/A

8xx B/C N/A N/A N/A

GE Type 99 Frequencies Table

A B C

0 682.5 652.5 667.5

1 592.5 607.5 712.5-

2 757.5 787.5 772.5

3 802.5 832.5 817.5

4 847.5 877.5 862.5

5 892.5 922.5 907.5

6 937.5 967.5 952.5

7 547.5 517.5 532.5

8 727.5 562.5 577.5

9 637.5 697.5 622.5

D 742.5 742.5 742.5

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Paging Codes
5 and 6 Tone Sequential Format

5 and 6 Tone Sequential Format

A preamble tone is sent prior to the 5 frequencies which is programmable for Motorola for-
mats and identical to the first frequency for Nec formats. An X tone is sent after the 5 fre-
quencies for odd 5th digits in the 6 tone format.

Example
Assume you want to know the frequencies for the five digit pager code 32045.

1. The first frequency is on the 5/6 Tone Frequencies table on row 3. The first frequency
is 1023.0 Hz.

2. The second frequency is on the 5/6 Tone Frequencies table on row 2. The second fre-
quency is 882.0 Hz.

3. The third frequency is on the 5/6 Tone Frequencies table on row 0. The third fre-
quency is 600.0 Hz.

4. The fourth frequency is on the 5/6 Tone Frequencies table on row 4. The fourth fre-
quency is 1164.0 Hz.

5. The fifth frequency is on the 5/6 Tone Frequencies table on row 5. The fifth frequency
is 1305.0 Hz.

5/6 Tone Frequencies Table

0 600.0

1 741.0

2 882.0

3 1023.0

4 1164.0

5 1305.0

6 1446.0

7 1587.0

8 1728.0

9 1869.0

X 2010.0

R 459.0

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 Paging Codes
Reach Code Plans

Reach Code Plans

The Reach Code Plan sends two frequencies, one after the other. It uses three digit pager
codes and has 1 code plan.

The order in which frequencies are sent depends on the order of the letters x and y in the
Reach Code Plan table. The “x” frequency is sent first, the “y” frequency is sent second.

Example
Assume you want to know the frequencies for the three digit pager code 657.

1. The first digit of the three digit pager code indicates the row on the Reach Code Plan
table. In the Reach Code Plan table on row “6yx” is “4/1”.

2. The numbers 4 and 1 (4/1) indicate the columns on the Reach Frequencies table
where the frequencies are listed. The numbers 5 and 7 from the three digit pager code
657 indicate the rows on the Frequencies table.

3. The frequency corresponding to the number 5 from the three digit pager code 657 is
on the Reach Frequencies table at the intersection of row 5 and column 4. The fre-
quency is 990.0 Hz.

4. The frequency corresponding to the number 7 from the three digit pager code 657 is
on the Reach Frequencies table at the intersection of row 7 and column 1. The fre-
quency is 2196.0 Hz.

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Paging Codes
DTMF Frequencies

Reach Code Plan Table and Reach Frequencies Table

1 2 3 4 5

0yx 5/3 0 1980.0 1177.0 1400.0 832.0 588.0

1xy 1/2 1 2704.0 1608.0 1912.0 1137.0 804.0

2yx 2/1 2 2612.0 1553.0 1847.0 1098.0 776.0

3xy 3/4 3 2523.0 1500.0 1784.0 1061.0 750.0

4yx 4/3 4 2437.0 1449.0 1723.0 1025.0 725.0

5xy 1/4 5 2354.0 1400.0 1664.0 990.0 700.0

6yx 4/1 6 2274.0 1352.0 1608.0 956.0 676.0

7xy 1/5 7 2196.0 1306.0 1553.0 923.0 653.0

8yx 5/1 8 2121.0 1261.0 1500.0 892.0 631.0

9xy 3/5 9 2049.0 1219.0 1449.0 862.0 609.0

DTMF Frequencies

A DTMF (Dual Tone Multi Frequency) pager code may be any number of digits and allow-
able characters in length up to a maximum of 16. The set of digits and allowable charac-
ters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, *, and #. Each digit or character is associated
with two tones that are sent simultaneously.

Example
Assume you want to know the frequencies for the letter D.

1. The letter D on the DTMF Frequency table is at the intersection of the frequencies
941.0 Hz and 1633.0 Hz.

2. When “D” is pressed, the frequencies 941.0 Hz and 1633.0 Hz are sent simulta-
neously.

DTMF Frequencies Table

1209.0 1336.0 1477.0 1633.0

697.0 1 2 3 A

770.0 4 5 6 B

852.0 7 8 9 C

941.0 * 0 # D

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Appendix C
MC2000 Deskset Hard-Coded Parameter Values

Introduction

Only some of the parameter values can be modified by the deskset’s “Configuration Pro-
gram”. The following defaults are the hard-coded values that cannot be changed using the
deskset’s “Configuration Program”. All of the deskset parameters can be modified by the
MC Series RSS software. The following also includes the setting ranges the MC Series
RSS software can select from.

Note: Do not press the deskset Speaker button immediately after uploading
configuration changes from the RSS software. Press any other deskset button
first to avoid reverting to previous configuration values.

Deskset Configuration
Mute Timer (sec) - Multi-channel Only
Your choices are: 0 to 60 seconds. The default setting is 30 seconds.

Mute Level - Multi-channel Only

Your choices are: Full Mute, Half Mute. The default setting is Full Mute.

Printer Baud Rate

Your choices are: 1200, 2400, 4800, 9600 and 19200 bits per second. The default setting
is 9600 bits per second.

Page Key Up Delay (sec)

Your choices are: 0 to 60 seconds. The default setting is 0 seconds.

Paging Voice Annotation (sec)

Your choices are: 0 to 60 seconds. The default setting is 2 seconds.

Transmit Delay (ms)

Your choices are: 0 to 500 milliseconds. The default setting is 0 milliseconds.

12 / 24 Hour Mode
Your choices are: 12 Hour and 24 Hour. The default setting is 24 Hour.

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MC2000 Deskset Hard-Coded Parameter Values
Introduction

Paging Feedback
Your choices are: Loud, Soft and None. The default setting is Loud.

Use Unselect Speaker - Multi-channel Only

The default is False.

Display Time
To display the time (in the format selected in the 12/24 Hour Mode field). The default is
False.

Handset Present
The default is True.

External Mic Present

The default is False.

Mic AGC
Enable the deskset mic automatic gain control. The default is True.

Relay Latching 1
To have relay 1 latching when used as an auxiliary Input/ Output (I/O). The default is
False.

Relay Latching 2
To have relay 2 latching when used as an auxiliary Input/ Output (I/O). The default is
False.

Relay Latching 3
To have relay 3 latching when used as an auxiliary Input/ Output (I/O). The default is
False.

Relay Latching 4
To have relay 4 latching when used as an auxiliary Input/ Output (I/O). The default is
False.

Channel Keying:
There are three options to set the channel keying protocol. Your choices are: Tone, None
or DC. The default setting is Tone. You must select “Tone” for the deskset to be able to key
the channel using tone signaling. If you select “None” you must use a PTT relay and are
limited to a single channel frequency.

Signaling:

Signaling
The signaling protocol for the mobile radio and/or portable unit identifiers. Your choices
are: None, Stat-Alert, DTMF Decode or DTMF Selective Call. The default setting is None.

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 MC2000 Deskset Hard-Coded Parameter Values
Introduction

Deskset ID
The alphanumeric identification code for the deskset to a maximum of 8 characters. This
will be sent with each radio transmission as a deskset caller identifier for Stat-Alert calls.
Valid entries are 0 - 9 and A - F (where * =E and #=F). There is no default.

Relay
The relay that will trigger an alarm if an emergency code signal is received from a mobile
radio or portable unit. Your choices are: 1, 2, 3, 4 or None. The default setting is None.

Tx / Rx Levels

Tx (dBm)
The level of the deskset function signal sequencing audio to the Audio port. Your choices
are: -30 to +11 dBm. The default setting is 0 dBm.

Rx AGC (dBm)
The minimum radio audio receive level at the Audio port that will cause the deskset to
unmute the speaker for audio receive. Your choices are: -30 to +11 dBm. The default set-
ting is –24 dBm. This value also sets the threshold used to detect parallel activity.

Parallel Desksets - when multiple desksets are used

Cross Mute
The cross mute option between parallel desksets. Your choices are: Rcu On, Rcu Off and
Rcu Cross Mute. The default setting is Rcu On.

Parallel Status
Whether the deskset installation plan includes parallel desksets. Your choices are: Parallel
Status, Parallel Off and Parallel Line operated busy light (LOBL). The default setting is
Parallel Status.

Port Configuration

Termination (Ohms)
The receive port impedance. When desksets are connected in parallel, regardless of
whether the interface is 2 or 4 wires, one deskset should have low receive port impedance
while all others have high receive port impedance. Your choices are: 600 or 10,000. The
default setting is 600.

Interface
The interface configuration between the deskset and the Remote Adapter. Your choices
are: 2 Wires, 4 Wires, 4 Wires (duplex) or 4 Wires Full Duplex. The default setting is 2
Wires.

Caution: In 4-wire configurations, you must disconnect the radio interface when
the deskset is powered off. Otherwise, if a control tone is present on the RX
line, it could be fed back onto on the TX line.

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MC2000 Deskset Hard-Coded Parameter Values
Introduction

Input Output I/O Relays

PTT Relay
To enable the PTT transmit on the radio channel via relay signaling between the deskset
and the radio station. This feature can be used to trigger an action whenever the PTT is
pressed. Your choices are: 1, 2, 3, 4 or None. The default value is None.

Encrypt Relay
To enable voice encryption in coded mode for transmission of Stat-Alert signaling via relay
between the deskset and the radio station. Your choices are: 1, 2, 3, 4 or None. The
default value is None.

Encrypt Sense
To enable the deskset to sense if an encrypted Stat-Alert message with the status of
Coded or Clear is coming in from the encryption equipment. Your choices are: 1, 2, 3, 4 or
None. The default value is None.

Monitor Relay - for deskset in relay configuration only

To enable the deskset to monitor the selected radio channel via relay signaling between
the deskset and the radio station. Your choices are: 1, 2, 3, 4 or None. The default value is
None.

Monitor Latching - for deskset in relay configuration only

Check the checkbox to enable monitor latching. The default is False.

E Lead Sense
To enable a direct E Lead connection between the deskset and the radio station that
allows the deskset to sense a signal coming from the radio and opens its receiver. Your
choices are: 1, 2, 3, 4 or None. The default value is None.

Hangover Delay (ms)

The period of time after incoming audio has stopped that the system will consider that the
channel is in use. The allowed range is 0 to 60,000 milliseconds. The default setting is
2000 milliseconds.

Tone Channel Signaling Plan

Guard Tone Region

Frequency (Hz)
The 'high level guard' and 'low level guard' function tone signaling frequency. The high
level guard tone is sent to the Tone Remote Adapter, at the beginning of the signaling
sequence of a radio channel transmission, to prepare the radio to receive the signaling
sequence. The low level guard tone is sent to the Tone Remote Adapter, for as long as
the PTT is pressed, to hold the radio transmitter on until the PTT button is released. Your
choices are: 2100, 2175, 2300, 2325 Hertz. The default setting is 2175 Hertz.

Duration (ms)
The high level guard function tone signal duration. The allowed range is 0 to 60,000 milli-
seconds. The default setting is 125 milliseconds.

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 MC2000 Deskset Hard-Coded Parameter Values
Introduction

HLGT Level (dB)

The high level guard function tone signal level. Your choices are: 10 to -30 decibels. The
default setting is 0 decibels.

LLGT (dB)
The low level guard function tone signal level. Your choices are: 10 to -30 decibels. The
default setting is -30 decibels.

Encryption

Coded Frequency (Hz)

The encryption code 'start encryption' function tone signaling frequency. This encryption
tone is sent at the beginning of the signaling sequence of a deskset radio channel trans-
mission to instruct the encryption equipment to begin encrypting the transmission that fol-
lows. Your choices are: 550 Hertz to 2050 Hertz and None. The default setting is None.

Clear Frequency (Hz)

The encryption code 'stop encryption' function tone signaling frequency. This encryption
tone is sent within the signaling sequence of a deskset radio channel transmission to
instruct the Tone Remote Adapter to stop encrypting the transmission that follows. Your
choices are: 550 Hertz to 2050 Hertz and None. The default setting is None.

Monitor Tone

Frequency (Hz)
The 'monitor' function tone signaling frequency. This monitor tone is sent as a signal, when
the deskset monitor button is pressed, to instruct the Tone Remote adapter to monitor the
radio channel. Your choices are: 550 Hertz to 2050 Hertz and None. The default setting is
2050 Hertz.

Function Tone

Duration (ms)
The global monitor, encryption, frequency, wildcard and repeater function tones signaling
duration. The allowed range is 0 to 60,000 milliseconds. The default setting is 125 milli-
seconds.

Level (dB)
The global monitor, encryption, frequency, wildcard and repeater function tone signaling
level. Your choices are: 10 to -30 decibels. The default setting is -30 decibels.

Repeater Tones

Repeater Enable (Hz)

The 'repeater enable' function tone signaling frequency. If the deskset is connected to is a
repeater, this repeater enable tone instructs the Tone Remote Adapter to enable normal
subscriber access to the repeater. Your choices are: 550 Hertz to 2050 Hertz and None.
The default setting is None.

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Introduction

Repeater Disable (Hz)

The 'repeater disable' function tone signaling frequency. If the deskset is connected to is a
repeater, this repeater disable tone instructs the Tone Remote Adapter to disable the nor-
mal subscriber access to the repeater. Your choices are: 550 Hertz to 2050 Hertz and
None. The default setting is None.

Function Tones

Tone Label
There are up to sixteen 'frequency' function tone signals that can be configured, and which
require labels (names), from F1 to F16. These labels can be assigned to programmable
buttons in the Buttons Configuration dialog box. The Frequency Labels appear in pairs for
selection because one programmable button can accommodate two frequency TX/RX
pairs. Pressing the programmable button once will enable the first radio channel frequency
pair. Pressing the programmable button again will switch to the second radio channel fre-
quency pair. Enter a unique tone label (name) corresponding to the desired tone. A sug-
gestion of a Label would be the radio channel transmit frequency or a name such as Fire
or Police.

Tone Frequency (Hz)

There are up to sixteen 'frequency' function tone signals that can be configured, from F1 to
F16. Each frequency tone instructs the Tone Remote Adapter to switch the radio to an
associated radio channel's TX and/or RX frequency. Click on the drop-down arrow and
select the tone frequency associated with the Tone Label. Your choices are: 550 Hertz to
2050 Hertz and None. The default values are: F1=1950 Hertz, F2 = 1850 Hertz, F3 = 1750
Hertz, F4 = 1650 Hertz and F5 to F16 = None.

Wildcards

Wildcard 1 On (Hz)
The first wildcard and first function tone frequency. These wildcard tones can be assigned
to programmable buttons. This wildcard function tone is sent when one of the wildcard
buttons is pressed to the On position and instructs the radio station to perform the associ-
ated 'wildcard task'. An example of a wildcard task would be to shut off the radio tower
lights. Your choices are: 550 Hertz to 2050 Hertz and None. The default setting is None.

Wildcard 1 Off (Hz)

The first wildcard and second function tone frequency. These wildcard tones can be
assigned to programmable buttons. This wildcard function tone is sent when one of the
wildcard buttons is pressed to the OFF position and instructs the radio to perform the
associated 'wildcard task'. Your choices are: 550 Hertz to 2050 Hertz and None. The
default setting is None.

Wildcard 2 On (Hz)
The second wildcard and third function tone frequency. These wildcard tones can be
assigned to programmable buttons. This wildcard function tone is sent when one of the
wildcard buttons is pressed to the On position and instructs the radio station to perform the
associated 'wildcard task'. Your choices are: 550 Hertz to 2050 Hertz and None. The
default setting is None.

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 MC2000 Deskset Hard-Coded Parameter Values
Introduction

Wildcard 2 Off (Hz)

The second wildcard and fourth function tone frequency. These wildcard tones can be
assigned to programmable buttons. This wildcard function tone is sent when one of the
wildcard buttons is pressed to the OFF position and instructs the radio to perform the
associated 'wildcard task'. Your choices are: 550 Hertz to 2050 Hertz and None. The
default setting is None.

Talk Permit Tone Setup

Time Out (ms)
How long the deskset will wait, while the Transmit or PTT button is pressed, to receive a
'talk permit' tone from the radio station before it times out. The allowed range is 0 to
60,000 milliseconds. The default setting is 3500 milliseconds.

Frequency (Hz)
The 'talk permit' tone frequency. When the PTT or Transmit button is pressed, the deskset
will wait to receive this tone from the radio station before giving the operator the audible
grant tone. Your choices are: 0 Hertz to 3400 Hertz and None. The default setting is 900
Hertz.

Number of Beeps
The number of beeps the 'talk permit' tone contains. Your choices are: 0 to 5. The default
setting is 3.

Beep Duration (ms)

The global 'talk permit' beep duration. The allowed range is 0 to 60,000 milliseconds. The
default setting is 20 milliseconds.

Pause Duration (ms)

The global pause between each 'talk permit' beep. The allowed range is 0 to 60,000 milli-
seconds. The default setting is 20 milliseconds.

Talk Permit Post Time (ms)

The time between the end of the last beep and the 'talk permit' tone validation. The
allowed range is 0 to 60,000 milliseconds. The default setting is 20 milliseconds.

Stat-Alert Setup
Stat-Alert Mode
There are three options to set the Stat-Alert PTT ID mode. Your choices are: Leading,
Trailing or No PTT ID. The default setting is Leading.

Pretime
There are two options to set the Stat-Alert pretime signaling mode. Your choices are:
Silent or Bit Sync. The default is Silent.

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Introduction

Leading Pretime (ms)

The Stat-Alert leading pretime duration. The leading pretime is the delay between the time
the PTT button is pressed (or the RAC code ends) and the time the PTT ID is sent. The
allowed range is 0 to 60,000 milliseconds. The default is 200 milliseconds.

Trailing Pretime (ms)

The Stat-Alert trailing pretime duration. The trailing pretime is the time delay between the
time the PTT button is released and the time the PTT ID is sent. The allowed range is 0 to
60,000 milliseconds. The default is 0 milliseconds.

Remote Access Control (RAC) Region

There are three options to set the RAC signaling mode that allows the deskset to shut
down other radios. Your choices are: None, Manual or Auto. The default is None.

Default RAC
The allowed number of digits (from the keypad) to identify the specific radio to be shut
down. This RAC will be sent when the RAC type field is set to Auto RAC. The allowed
range is 1 to FFFF. The default is 1.

RAC Pretime (ms)

The RAC pretime duration. The RAC pretime is the time delay between the time the PTT
button is pressed and the time the RAC is sent. The allowed range is 0 to 60,000 millisec-
onds. The default is 0 milliseconds.

Other Stat-Alert Functions

Retry Constant
The retry constant controls the amount of time the deskset waits between retries of a Stat-
Alert signal if the targeted mobile does not acknowledge. A maximum of four retries are
made if there is no acknowledgement. The retry constant is used in a software equation to
determine the length of time the deskset should wait before trying to resend the message.
The equation uses a pseudo-random number and generates a different delay value each
time in order to prevent potential radio-traffic collisions. The higher the retry constant, the
longer the delay between retries, to a maximum of approximately 8 sec. Your choices are:
2 to 17. The default value is 2.

Limited Patience
The maximum time the deskset will wait for radio channel to clear before transmitting the
Stat-Alert signal anyway. Limited Patience applies when the deskset is connected to a
half-duplex radio channel and the deskset senses activity on the channel at the time a
Stat-Alert call is initiated. The allowed range is 0 to 60,000 milliseconds. The default set-
ting is 0.

Data Output Squelch (DOS) Coast (ms)

The time the radio channel will be muted after the deskset sends a MDC1200 transmis-
sion. DOS coast is a muting of the channel during the portion of the message between
data and speech. The allowed range is 0 to 60,000 milliseconds. The default is 0 millisec-
onds.

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Busy Timer
To enable the deskset to wait for a random time, after the radio channel clears, before
transmitting the Stat-Alert call. The reason for the random time comes into play when two
or more desksets have initiated a Stat-Alert call at the same time. If the radio channel is
busy when the calls are initiated, then when the radio channel clears, each deskset page
will go out at a different time. The default setting is False.

Emergency Acknowledge
To enable the deskset to acknowledge mobile emergency calls and decode the mobile
PTT ID. This feature is associated with the Emerg Clr and Emer Alarm buttons. The
default setting is False.

DTMF Decode Setup

Min Digits
The minimum number of digits allowed in a received DTMF signal. Your choices are: 1 to
8. The default setting is 3.

Max Digits
The maximum number of digits allowed in a received DTMF signal. Your choices are: 1 to
8. The default setting is 8.

Digit Duration (ms)

Each digit's minimum duration. The allowed range is 0 to 60,000 milliseconds. The default
setting is 60 milliseconds.

Note: The value you select must exactly match the duration of the tones received. For
example, if the tones received are 201 milliseconds in duration, this parameter must be set
to 201 milliseconds.

Interdigit Timing (ms)

The maximum timing between digits. The allowed range is 0 to 60,000 milliseconds. The
default setting is 40 milliseconds.

DTMF Selective Call Setup

Min Digits
The minimum number of digits allowed in a transmitted DTMF Selective Call signal. Your
choices are: 1 to 8. The default setting is 3.

Max Digits
The maximum number of digits allowed in a transmitted DTMF Selective Call signal. Your
choices are: 1 to 8. The default setting is 8.

Digit Duration (ms)

Each digit's minimum duration. The allowed range is 0 to 60,000 milliseconds. The default
setting is 60 milliseconds.

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Introduction

Interdigit Timing (ms)

The maximum timing between digits. The allowed range is 0 to 60,000 milliseconds. The
default setting is 40 milliseconds.

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Glossary

AC alternating current

ACK acknowledge

ALT alert

C celsius

CD compact disk

cm centimeters, a metric unit of measurement of size

COR carrier operated relay

DC direct current

dB decibel, a logarithmic ratio measurement of the amplitude or power

of two signals

dBm a logarithmic ratio measurement of the power of a signal relative to

one milliwatt and referenced to 600 ohms

DTMF dual tone multi-frequency

Emerg emergency

ESD electrostatic discharge

GND electrical ground

Hz Hertz, a unit of frequency; one hertz is equal to one cycle per sec-
ond.

IEC International Electrotechnical Commission

I/O input/output

K Kilo

kg Kilograms; a metric unit of measurement of weight, that is, one thou-

sand grams

KHz Kilohertz; that is, one thousand Hertz (thousand cycles per second)

lb pounds, an imperial unit of measurement of weight

LBL label

LCD liquid crystal display

LED light emitting diode; used on the deskset consoles for status lights

LOBL line operated busy light

M Mega or Megabits

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Glossary

mA milli-Amperes, a unit of measurement of electrical current

MIC microphone

ms millisecond, a unit of measurement of time

Multi-Sel multiple selection

NC normally closed

NO normally open

POT/Pot potentiometer

PTT push (or press) to talk

PWR power

RAC Repeater Access Code

RCU remote control unit; same as parallel unit

RF radio frequency

RMA return material authorization

RSS radio service software

RX, Rx receive /received /receiving

THD total harmonic distortion

TR trimmer

TX, Tx transmit/transmitted/transmitting

VAC volts, alternating current

VDC volts, direct current

VOL volume

VRMS volts, root mean square

VU visual volume display unit

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Index

A D
accessories, part numbers 1-4 deskmic, external
Alert Tone button connecting 2-13
purpose 3-7 deskset
Alert Tones button connecting to radio 2-11
using 3-11 DTMF call
Alias Page button receiving 3-27
purpose 3-7
using 3-10 E
alias paging list
scrolling through 3-13 electrical surges
Auxiliary button AC surge arrestor 1-6
purpose 3-7 electrostatic discharge
using 3-12 sensitive parts 1-5
Enter RAC button
B purpose 3-7
using 3-8
busy LED ESD, electrostatic discharge
purpose 3-17 protecting against 2-2
button labels external deskmic
installing software 2-9 using 3-5

C F
cable, installing 2-2 features, deskset 3-3
Call Alert button Frequency button
using 3-26 purpose 3-7
Clear button using 3-8
purpose 3-7
using 3-11 H
clock
setting 3-29 handset
Coded Clear button purpose
purpose 3-7 using 3-4
using 3-12
configuration program I
using 2-13
connecting I/O relays, input/output
single deskset 2-3 connecting 2-7
connectors, back panel 2-5 installing, preparing for
equipment

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Index

documentation O
software 2-2
intercom opening deskset 2-6
initiating
answering 3-28 P
interference, radio and television
FCC warning 1-6 paging call
internal microphone initiating 3-18
purpose paging CAP codes
using 3-5 entering 3-13
internal speaker Paging codes B-1
enabling 3-4 5/6 Tone Sequential Format B-6
purpose DTMF Frequencies B-8
using 3-5 GE Type 99 Code Plans B-4
Introduction B-1
Motorola 1+1 B-1
L Motorola 2+2 B-3
Labels A-1 Reach Code Plans B-7
About A-1 parameter, values 2-15
Adding and/or editing A-4 parameters
Creating a new label file A-3 configuring 2-13
Help A-2 hard-coded values 2-13
Producing labels A-6 potentiometers
Toolbar A-2 adjusting 2-18
LCD display power supply
overview 3-14 connecting 2-9
LCD display, contrast printer
adjusting 3-29 connecting 2-11
LCD display, lighting printer, output 3-16
adjust 3-14 programable button, types 3-7

M R
Manual Page button radio channel transmission
purpose 3-7 initiating
using 3-9 answering 3-17
manual paging, types 3-9 Radio Check button
Manual RAC button using 3-24
using 3-23 Radio Disable button
Monitor button using 3-25
purpose Radio Enable button
using 3-16 using 3-25
Mute button Remote Monitor button
purpose 3-7 using 3-25
using 3-12 repair procedure 1-5
repairs
contact information 1-5
N Repeater button
Not Defined button purpose 3-7
purpose 3-7 Repeater Disable button
using 3-24

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 Index

Repeater Enable button W

using 3-24
replacing parts, part numbers 1-4 wall mounting, deskset 2-20
return procedure 1-5 warranty
RSS software contact information 1-5
installing 2-9 Wildcard button
purpose 3-7
using 3-12
S
safety precautions
grounding equipment 1-4
Scroll Down button
purpose 3-7
using 3-11
Scroll Up button
purpose 3-7
using 3-11
Shift button
using 3-14
specifications, deskset 1-3
Speed Page button
purpose 3-7
using 3-10
Stat-Alert call
initiating
receiving 3-21
Stat-Alert calling
incoming, types 3-21
outgoing, types 3-22
Stat-Alert queue
clearing 3-14
Status Request button
using 3-26

T
Takeover button
using 3-6
takeover, supervisory
configuring 2-3
terminal strips
connecting external equipment 2-7
test program
using 2-17

V
Voice Alert button
using 3-27
volume control
using 3-28

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Index

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