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    The Problem Definition Form

    Uploaded by

    George Krasadakis
    Articulating business problems with clarity and consistency is essential: it empowers people and teams to decouple problems from solution ideas and set the right focus - on what needs to be solved, not how. This template comes as a fillable MS Word document (.docx) Discover more at https://www.theinnovationmode.com/innovation-toolkit

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    Attribution Non-Commercial No-Derivs (BY-NC-ND)
    Download as DOCX, PDF, TXT or read online from Scribd

    The Problem Definition Form

    Uploaded by

    George Krasadakis
    83 views3 pages
    Articulating business problems with clarity and consistency is essential: it empowers people and teams to decouple problems from solution ideas and set the right focus - on what needs to be solved, not how. This template comes as a fillable MS Word document (.docx) Discover more at https://www.theinnovationmode.com/innovation-toolkit

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    © Attribution Non-Commercial No-Derivs (BY-NC-ND)

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    Articulating business problems with clarity and consistency is essential: it empowers people and teams to decouple problems from solution ideas and set the right focus - on what needs to be solved, not how. This template comes as a fillable MS Word document (.docx) Discover more at https://www.theinnovationmode.com/innovation-toolkit

    Copyright:

    Attribution Non-Commercial No-Derivs (BY-NC-ND)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    83 views3 pages

    The Problem Definition Form

    Uploaded by

    George Krasadakis
    Articulating business problems with clarity and consistency is essential: it empowers people and teams to decouple problems from solution ideas and set the right focus - on what needs to be solved, not how. This template comes as a fillable MS Word document (.docx) Discover more at https://www.theinnovationmode.com/innovation-toolkit

    Copyright:

    Attribution Non-Commercial No-Derivs (BY-NC-ND)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    The Innovation Mode

    PROBLEM DEFINITION Your Company


    Use this form to articulate a business problem with clarity. Focus on the situation, the nature of Name
    the problem, the involved users and how they are impacted. Don’t describe solutions at this stage;
    avoid the buzzwords, acronyms, and technical terms. Just a clear description of the problem.

    Instructions on how to use this form at the end of this document


    Discover additional templates: theinnovationmode.com/innovation-toolkit

    A: SET THE CONTEXT

    Name the problem Type a compact name for the problem


    Reflect the problem in a
    single sentence

    The environment Describe the ecosystem in which the problem exists.


    What is the ecosystem
    where the problem exists?
    Who are the key users or
    impacted entities?

    Who are the key players,


    stakeholders, market
    forces and entities with
    vested interest?

    The current state Describe how the problem impacts the key-users.
    What are the symptoms
    and the impact of the
    problem? How do
    involved parties
    experience it?

    What are the identified or


    plausible root cause?
    What are the conditions or
    events that trigger it?

    The dynamics Describe the growth patterns of the problem.


    When did the problem
    first appear and how fast
    is it growing in terms of
    impacted entities?

    What is the expected


    growth of the problem?
    Are there known attempts
    to address the problem?

    The Innovation Mode ● Business Problem Definition


    This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License Page 1 of 3
    The ideal state Describe the ideal state – assuming the problem was ‘magically’ solved.
    How would the ideal state
    look like if the problem
    was solved?

    How would the dynamics


    among the key
    stakeholders change? How
    the experience of the
    primary users would be
    better?

    B: DOCUMENT MANAGEMENT

    Business Area What are the most relevant business areas?

    Compiled by The owner of the document On 01 October 2020

    HOW TO USE THIS DOCUMENT


    Use this form as a guide to define a business problem with clarity. It’s a good practice to separate problems with solutions: A
    well-defined problem exists independently of potential solutions. Multiple ideas, each addressing a specific problem statement,
    may appear at ‘random moments’ – hence a good strategy is to maintain a backlog of problem statements, visible to your
    innovation community.

    1. Save a copy of this form with a name reflecting the problem – e.g. my_team_name-problem_name-mm-yyyy.docx

    2. Fill in the gaps - ensure that you provide accurate, short answers that best present the problem.

    3. Avoid the buzzwords and technicalities; don’t reference solutions – this is all about the problem.

    4. Share the document with stakeholders and ask their different view on the problem.

    5. Incorporate feedback, ensure that the document reflects the latest understanding of the problem.

    6. Expose the problem definition document to your innovation community or product dev teams

    Repeat the same process whenever there appears a problem worth exploring. Consider implementing this form as part of an
    innovation management system - contact us for free advice.

    The Innovation Mode ● The Innovation Toolkit ● The Business Problem Definition
    This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License

    The Innovation Mode ● Business Problem Definition


    This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License Page 2 of 3
    INNOVATION RESOURCES JOIN THE INNOVATION DISCUSSION
    Discover Additional Innovation Templates Feedback

    theinnovationmode.com/the-innovation-toolkit Submit your Feedback


    About the Innovation Toolkit
    Related Articles
    Innovation Services
    The Innovation Culture
    Defining Business Problems - examples Innovation consulting services

    The Book The Innovators Community

    Buy 'The Innovation Mode' book Join the Innovators Community on Slack

    The Innovation Mode ● Business Problem Definition


    This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License Page 3 of 3

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