How To Write A Director of Operations Job Description

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Director of Operations

How to Write a Director of Operations Job


Description

To help your organization run at maximum efficiency and productivity, it’s important to hire the
right director of operations. That starts with a great director of operations job description. In your
posting, let candidates know how their work will contribute to your success and growth from day
one.

Knowing how important it is to a get the right person in place quickly for critical roles such as this
one, make sure that you optimize the day of the week that you’re posting to job boards. According
to LinkedIn data, candidates view and apply most often on Mondays. Posting your job early in the
week may yield more applicants over the first few days. Most applications occur on Monday,
Tuesday, or Wednesday, with just 15% coming in over the weekend.

What Does a Director of Operations Do?

From government to manufacturing, healthcare to hospitality, directors of operations see that


organizations both large and small run smoothly.

Directors of operations are responsible for everything from negotiations, budgeting, and purchasing.
They’re especially skilled at developing long-term operational strategies, working closely with
senior management to meet company objectives. Ideally, these leaders oversee the documentation
of all operations to ensure that consistent, efficient workflows are in place, yielding optimal
productivity and performance.

Need help in your recruitment efforts? Contact us.

Sample Director of Operations Job Description

Job Description
At [CompanyX], our strength is the efficiency with which we deliver leading-edge products and
support to those we serve. We’re proud to set the standard for success in our industry. To help us
continue our growth, we’re seeking an experienced director of operations to join our highly skilled
team. As an ideal candidate, you have proven senior management experience in a highly dynamic
setting. Your organizational, communication, and leadership skills are second to none and you
enjoy developing solutions that push innovative boundaries. You’ll work closely with executives to
strategize and develop long-term plans that usher in new levels of productivity and success at
[CompanyX].

Objectives of this Role


 Collaborate with executive-level management in the development of performance goals and
long-term operational plans
 Maximize efficiency and productivity through extensive process analysis and
interdepartmental collaboration
 Set strategic goals for operational efficiency and increased productivity
 Work with project managers in the development of financial and budgetary plans
 Analyze current operational processes and performance, recommending solutions for
improvement when necessary

Daily and Monthly Responsibilities


 Develop, implement, and monitor day-to-day operational systems and processes that provide
visibility into goals, progress, and obstacles for our key initiatives
 Build and maintain relationships with all department heads, external partners, and vendors to
make decisions regarding operational activity and strategic goals
 Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to
ensure efficient and timely completion of tasks
 Devise strategies to ensure growth of programs enterprise-wide, identifying and
implementing process improvements that will maximize output and minimize costs
 Uphold organization policies and standards, ensuring legislative regulations are followed
 Work closely with human resources to lead team with integrity and establish and maintain a
trusting, inclusive, and productive environment

Skills and Qualifications


 Bachelor’s degree in business administration or related field
 10+ years senior leadership role in the appropriate field
 Superior knowledge of multiple operational functions and principles, including finance,
customer service, production, and employee management
 Proven ability to plan and manage operational process for maximum efficiency and
productivity
 Ability to streamline and implement new structures and roles that create speed, efficiency,
and support rapidly shifting business demands
 Strong working knowledge of industry regulations and legislative guidelines

Preferred Qualifications
 Experience with budget and business plan development
 Proven ability to develop innovative solutions for increased productivity
 Superior negotiation skills in both internal and external settings
 Masterful organizational, communication, and leadership skills, demonstrated by previous
professional success
 Strong working knowledge of data analysis and performance metrics using business
management software (e.g., SAP, ERP, CRM)

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