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Tobii X60 and X120 Eye Tracker

User Manual:

Tobii X60 & X120

Eye Trackers
Revision 3
 User Manual 2

Tobii X60 and X120 Eye Tracker

On Safety Read this manual carefully before connecting and using the eye
tracker

The Tobii X60 and X120 Eye Trackers are for use in office and home environments.

Do not open the eye tracker!

Non-compliance will result in loss of Warranty! There are no user serviceable components inside and
the risk of electric shock is high due to the presence of Dangerous High Voltages. Contact Tobii sup-
port if your eye tracker is not working properly.

Safety of NIR illumination from the Tobii X Series Eye Trackers

The illuminators of the Tobii X60 and X120 Eye Trackers have been tested at ETL SEMKO, Stockholm,
according to IEC/EN 60825-1/A1-A2. The test has shown that the products comply with the standard
for IEC/EN 60825-1/A1-A2 class 1 LED products intended to be used for long time exposure.

The standard IEC/EN 60825-1/A1-A2 states an Accessible Emission Limit (AEL) for continuous
long time exposure. This limit is the maximum illumination that a person should be exposed to for eight
hours a day many days in a row.

The products are intended to be used by a subject at a distance of approximately 60 cm from the
eye tracker, but the test procedure is specified to be done at a distance of 10 cm. At the regular user
distance the exposure, averaged over time, of light from the X60/120 to the subject sitting in front of
it is 0.1 % of the allowed limit for long time exposure according to IEC/EN 60825-1/A1-A2 class 1
LED products.

Epilepsy warning
Some people are susceptible to epileptic seizures or loss of consciousness when exposed to certain
flashing lights or light patterns in everyday life. Such people may have a seizure while watching certain
images or patterns on a monitor. This may happen even if the person has no medical history of
epilepsy or has never had any epileptic seizures.

Declaration of Conformity
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules and EMC directive 89/336/EEC. The product also conforms
with the directive 73/23/EEC for low voltage.

All Tobii eye trackers are CE-marked, indicating conformity with the essential health and
safety requirements set out in European Directives.
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Tobii X60 and X120 Eye Tracker

Table of Contents • Product Care 4

• Quick Start 6
• First time usage 6
• Usage checklist 6

• Connecting Tobii Eye Tracker 7

• Setting up the connection to your computer 7
• Installing the USB Ethernet Adapter 7
• Installing eye tracker software 7
• Setting up the network connection to the eye tracker in Windows 8
• Connecting to the eye tracker in Tobii Studio 9
• Connecting to the eye tracker in ClearView or Tobii SDK 10
• Setting the IP address in ClearView 10
• Changing the data rate 10

• Configuration and Settings 11

• General setup guidelines 11
• Setup examples 11
• Accessing the X120 Configuration Tool 12
• Setting parameters in the X120 Configuration Tool 12
• Measuring the active display area 12
• Measuring the distance to the display or calibration grid 13
• Measuring the horizontal angle of the eye tracker 13
• Measuring the vertical angle of the display or calibration grid 13
• Measuring the height difference between display and eye tracker 13
• Using a setup with side offset 14
• Using a setup with angle offset 14
• Saving a configuration to file 14
• Using the configuration 15

• Setup Options 15
• Scene camera setup (tracking real objects) 15
• Basic monitor setup 17
• Projection screen setup 17
• TV setup 18

• Appendix I: Eye Tracker Upgrade 19

• Eye tracker software upgrade 19

• Appendix II: Troubleshooting Guide 20

• Problems with the Apple Bonjour Service 20
• Problems with the peer-to-peer network configuration 20

• Appendix III: Specifications 21

• Tobii X60 & X120 technical specifications 21

Tobii X60 & X120 Eye Trackers User Manual

This document contains information proprietary to Tobii Technology AB . The contents are confidential
and any disclosure to persons other than officers, employees, agents or subcontractors of the owner
or licensee of this document, without the prior written consent of Tobii Technology AB, is strictly
prohibited. No part of this publication may be reproduced, stored in retrieval system, or transmitted in
any form or by any means, electronic or mechanical, including photocopying and recording, without
the prior consent of the copyright holder.

Manual Revision 3.0, November 2008

Tobii Technology AB reserves the right to change the content of this manual without any notice.
Changes due to typographical errors, innacuracies or modifications in programs and/or equipment
might be implemented at any time. Please check the Tobii web site www.tobii.com for updated
versions of this document.

All rights reserved.

© Tobii Technology AB
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Tobii X60 and X120 Eye Tracker

Product care Temperature and humidity Do not place the eye tracker in places subject to extreme
temperatures and humidity, such as on top or near a
heating element, or in a damp room.

Do not expose the eye tracker to direct sunlight. Failure

to comply may lead to equipment damage due to high
temperature exposure.

The recomemded range of temperatures and humidity

are:

Storage temperature: 0°C to +50°C / 32°F to 122°F

Storage humidity: Max. 80%, no condensation
Usage temperature: +10°C to +40°C / 50°F to 104°F
Usage humidity: Max. 90%, no condensation

Placement Only use stands specified by the supplier and make sure
that they are mounted and fastened according to the
instructions. Do not place the eye tracker on unstable and
uneven surfaces.

Avoid places subject to strong mechanical vibrations or

shock. The eye tracker is not intended for mobile use.

Do not cover the ventilation openings of the eye tracker.

If these openings are covered built up heat will cause
failures and high risk of fire hazard.

Ingress protection IP class 20. No protection against objects smaller than

3.5mm.

Do not place the eye tracker in places with large amounts

of dust, dirt or sand, for example, near an open window or
an outdoor exit.

If setting up temporarly in an outdoor location take

adequate precautions aigainst dust and dirt.

Do not use the eye tracker near water. The eye tracker is
not water resistant.

Mechanical shock If the power supply is exposed to mechanical shock, for

example, when dropped, do not use the power supply
again. Please contact Tobii for spare parts.

This is a general recommendation applied to the eye

tracker in case of any mechanical shock.

Power cord Only use the power supply sent with the eye tracker. The
warranty is not valid if a different power supply is used.

It is recommended that you connect the power cable of the

eye tracker and the computer to an outlet with a protective
earthing connection.

Use an accessible outlet and make sure that the cables

are properly placed to avoid a possible trip hazard.

Transportation Disconnect all the cables before moving the eye tracker.

When you transport the eye tracker for repair, shipment or

traveling, use the original casing and packing materials.
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Tobii X60 and X120 Eye Tracker

Cleaning Before cleaning the eye tracker unplug the power cord
from the power outlet. Avoid dripping liquids into the
openings of the eye tracker.

Eye tracker setup For full functionality and best performance use computers
that fulfill the Minimum System Requirements and third
party equipment from the System Recommendations Tobii
Studio document (PDF is downloadable from www.tobii.
com).

Disposal of the eye tracker Do not dispose the eye tracker with general household
and office waste.

Follow your local regulations for disposal of electrical and

electronic equipment.
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Tobii X60 and X120 Eye Tracker

Quick Start First time usage

1. Configure the network card

Install the separate USB Ethernet adapter, configure the built in network card in your computer, your
network router, or your office LAN. Read more on pages 7-8.

2. Install the eye tracker software

Install Tobii Studio, Tobii Eye Tracking Tools, or other supported eye tracking software. Read more on
page 7.

3. Connect the eye tracker to your computer

Connect the Power cable and the LAN cable. Read more on pages 7-10.

4. Reboot your computer

5. Connect the eye tracker to Tobii software

Start Tobii Studio or other supported software and make sure the eye tracker is connected. Read more
on page 9-10.

6. Adjust your physical setup and enter the parameters in X120 Configuration Tool

Adjust the physical setup of the eye tracker and other devices, measure all the required parameters
and enter them in the X120 Configuration Tool (also applicable to the X60). Save the parameters to
the eye tracker. Read more on pages 11-18.

7. Create your Project and Tests in Tobii Studio

Read more in the Tobii Studio User Manual.

8. Calibrate and record in Tobii Studio

Read more in the Tobii Studio User Manual.

Usage checklist
1. Check connection between the eye tracker and Tobii software

Start Tobii Studio or other supported software and make sure the eye tracker is connected. Read more
on page 6.

2. Adjust your physical setup and add parameters in X120 Configuration Tool

Adjust the physical setup of the eye tracker and other devices, measure all the required parameters
and add them in the X120 Configuration Tool. Save the parameters to the eye tracker. Read more on
pages 11-18.

3. Create or open your Projects and Tests in Tobii Studio

Read more in the Tobii Studio User Manual.

4. Calibrate and record in Tobii Studio

Read more in the Tobii Studio User Manual.

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Tobii X60 and X120 Eye Tracker

Connecting Tobii Eye Setting up the connection to your computer

Tracker

2 1

1 Power: Connect the power cable to the 12V power supply. The power supply should be connected to a
standard power socket (110 or 240V AC). The eye tracker may only be used together with the original
Tobii power supply.

2 LAN: The eye tracker communicates with the computer via a standard network cable. Connect the eye
tracker to your computer using the LAN cable (LAN). There are two different ways you can setup the
communication between the eye tracker and your computer:

Option A USB Ethernet adapter or

computer network card

Connect the eye tracker directly to your computer by using the USB
Ethernet adapter included (see installation instructions below) or
by connecting the eye tracker to the built in network card in your
computer. The network card must be configured in Windows to
obtain an IP address automatically (see instructions on next page).
Windows will notify that you have a limited connectivity to the
Internet via the Eye Tracker LAN connection. This is correct as there
is no internet connectivity through that connection. Please note that
if you connect the eye tracker directly to the built in network card in
your computer you wont be able to access Internet unless you use
an additional network card or a wireless network. Network Router or
office LAN

Option B

Connect the eye tracker directly to your office LAN or to a separate

network Router. The office LAN or the Router must be configured
to automatically give the eye tracker an IP address via DHCP. After
properly being recognized by the office LAN or the Router the
eye tracker can be accessed by any other computer on the same
network running Tobii Studio, ClearView or Tobii SDK.

Installing the USB Ethernet Adapter

If you want to use setup option A explained above start by installing the USB Ethernet adapter on your
computer. Plug the USB cable into an available USB port on your computer. Windows will detect new
hardware and prompt you for the Drivers, which can be found on the separate CD provided. Please
follow the on screen instructions. For detailed instructions on driver installation, please refer to the
network adapter manual on the CD.

Installing eye tracker software

Install Tobii Studio, ClearView, Tobii SDK or other supported eye tracking software on the computer you
intend to use. To install Tobii Studio just insert the Tobii Studio CD and follow the on screen instructions.
Please refer to the Tobii Studio Manual or Quick Start Guide for more information.

Using the eye tracker without Tobii Studio

If you will not be using Tobii Studio on your computer you must install the Tobii Eye Tracking Tools to be
able to access and configure the eye tracker. The installation file called tobii-eye-tracking-tools-X.msi
(where X is replaced with the version number of the software) can be found on the CD provided. After
installing the Tobii Eye Tracking Tools you can browse for the X60/120 eye tracker by going to Start >
All Programs > Tobii > EyeTracker Browser. If you install Tobii Studio on your computer the EyeTracker
Browser is installed automatically.
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Tobii X60 and X120 Eye Tracker

Setting up the network connection to the eye tracker in Windows

If you connect the eye tracker directly to your computer by using the USB Ethernet adapter included
or the built in network card in your computer, the network card in Windows must be configured to
obtain an IP address automatically, on most computer this is the default setting. Please follow the
instructions below to configure the network card.

In Windows XP

1. Open the Windows Control Panel

2. Open Network Connections

3. Right click on the network card you will be using to communicate with the eye tracker. Choose
Properties.

4. Select Internet Protocol (TCP/IP) then click on the Properties button. See image below.

5. Make sure that Obtain an IP address automatically is selected in the Internet Protocol (TCP/IP)
Properties window. See image below.

6. Click OK to close the windows and apply the settings.

7. Plug in the turned on eye tracker to the network card you just configured and reboot your computer.

Windows will say limited connectivity for the eye tracker network connection. This is correct, ignore the
warning.

In Windows Vista

1. Open the Windows Control Panel

2. Open Network and Sharing Center

3. Click on the View Status link next to Local Area Connection (see image below). The Local Area
Connection Status dialog box will open.

4. Click on the Properties button.

5. Under “This connection uses the following items”, click Internet Protocol Version 4 (TCP/IPv4), and
then click on the Properties button. See image next page.

6. Make sure that Obtain an IP address automatically is selected in the Properties window. See
image next page.
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Tobii X60 and X120 Eye Tracker

7. Click OK to close the windows and apply the settings.

8. Plug in the turned on eye tracker to the network card you just configured and reboot your computer.

Windows will say limited connectivity for the eye tracker network connection. This is correct, ignore the
warning.

Connecting to the eye tracker in Tobii Studio

The computer is connected to the Tobii X60/120 Eye Tracker in Tobii Studio using the instructions
below. If connecting to the Tobii X60/120 Eye Tracker with ClearView or other software see next page.
Before using this part of the guide, Tobii Studio has to be installed.

The first time Tobii Studio is opened it is possible to select the Tobii X60/120 Eye Tracker and the eye
tracker connection window will appear automatically, after that it has to be opened manually by following
the instructions below. If you are getting to this connection window right at start up of the software go
to step 3 below.

1. Go to the Tools menu in Tobii Studio and select Settings.

2. Click the Eye Tracker tab where the Tobii Eye Trackers found are
listed. See image.

3. Select the eye tracker to be used. The Eye tracker name

is similar to the serial number on the bottom of the Eye
tracker. When the Eye Tracker is selected the Tobii Studio
software will automatically connect to the Eye Tracker.

4. The connection can be tested by clicking the “Test selected

eyetracker” button. Make sure the connection status says
Connected.

If there are problems connecting to the eye tracker or if the

connection appears slow, first reboot your computer and check
Appendix I if necessary for troubleshooting and alternative ways to
connect to the eye tracker.
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Tobii X60 and X120 Eye Tracker

Connecting to the eye tracker in ClearView or Tobii SDK

The eye tracker is connected by setting the IP address in ClearView, Tobii SDK or other supported
software. If Tobii Studio is not installed on your computer you must first install the Tobii Eye Tracking tools
to be able to access and configure the eye tracker. The installation file called tobii-eye-tracking-tools-X.
msi (where X is replaced with the version number of the software) can be found on the CD provided.

1. To open the Tobii EyeTracker Browser go to the windows Start > All
Programs > Tobii > Tobii EyeTracker Browser. The Tobii EyeTracker
Browser window is displayed where all eye trackers found are listed.

2. Select the eye tracker to be used for testing. The hostname is shown
in the information part of the window. This name is similar to the
serial number on the bottom of the eye tracker.

3. Click on the Copy button to copy the eye tracker hostname, see
picture.

If ClearView is used see the section “Setting the IP address in

ClearView” below. The hostname can be used as IP-address in the
SDK and other supported software. It is also possible to set the real
IP-address.

Setting the IP address in ClearView

When using ClearView and X60/120 the IP-address has to be set
manually in ClearView; see above how to copy the address.

1. In ClearView select Settings > Global Settings and click the

Network tab

2. Check Remote computer and enter the IP address. Use the Tobii Eye
Tracker Browser to get the IP address.

3. Click Reconnect.

Changing the data rate (only for X120)

1. In the Tobii X120 Eye Tracker the data rate can be changed between
60Hz and 120Hz. Follow the instructions below to change the data
rate.

2. Open the Tobii EyeTracker Browser, found under Start > All
Programs > Tobii.

3. In the Tobii EyeTracker Browser mark the eye tracker for which the
frame rate is going to be changed.

4. Select the data rate (60Hz or 120 Hz) from the drop down menu.
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Tobii X60 and X120 Eye Tracker

Configuration and Settings General setup guidelines

• The X60/120 should be placed below the screen (or
the surface that is to be studied) without covering the
bottom of the screen for the person watching the screen.

• The distance from the person’s eyes to the eye

tracker should be approximate 70 cm (27.6 inches).

• The eye tracker should be placed so that the gaze angle will
not exceed 35º to any point on the screen (see image to
the right).

• It is very important to have the correct distance to the

screen, or the tracked object, otherwise the eye tracker
cannot track the entire area. If the screen or object is placed
too close to the eye tracker there is a risk that the gaze
data for the corners of the screen will not be collected (see
image to the right). The correct distance can be calculated
by using basic trigonometry and including the gaze angles
and the screen size.

Setup examples

Read more about these setup examples on

Setup including a projected screen. pages 12-15.

Setup including a scene camera and printed Setup including a television screen.
material.

Setup including a scene camera and real Setup including a monitor.

objects.
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Tobii X60 and X120 Eye Tracker

Accessing the X120 Configuration Tool

The Tobii X60 and X120 Eye Trackers can be used in many different
situations. For example, it can be used with any monitor or used to
perform eye tracking relative to a physical scene, a TV, or a projection
screen. For all this to work, the user must provide some information to
the X60 or X120 eye tracker about the physical setup. This is done
using the X120 Configuration tool.

1. To open the X120 Configuration Tool go to Windows Start > All

Programs > Tobii > Tobii EyeTracker Browser. Or in Tobii Studio
go to Global Settings: Tools > Settings > Eye Tracker.

2. Click on the X60 or X120 Eye Tracker in the list and thereafter on
the X120 Config Tool button.

Note: that X120 Config Tool should be used with both X60 and
X120 Eye Tracker.

Setting parameters in the X120 Configuration Tool

The user must always specify all the positioning parameters included in the X120 Configuration tool.
These are:

• Eye tracker angle

• Distance to screen
• Screen angle
• Active Display Area
• Height difference between screen
and eye tracker

Please be as careful and precise

as possible when measuring
the required parameters in your
setup. All parameters can have
both positive and negative values.
The values can be added both as
millimeters and inches. How to set
up the different parameters will be
described on the following pages.

Measuring the Active Display Area

The correct screen size must always be added in the X120 configuration tool. For computer monitors,
televisions and other displays measure the size of the visible active area on the screen, where you can
see the actual image. For projected screens measure the size of the visible projection on the screen. In
a scene camera setup the active display area must be calculated based on the calibration grid size, read
more about this in the scene camera chapter on pages 12-13.
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Tobii X60 and X120 Eye Tracker

Measuring the distance to the display or calibration grid

Measure the distance from the back edge
of the eye tracker foot to the front of the
active display on the monitor, projection
screen, or TV screen, or in a scene camera
setup to the virtual screen (25% larger
than the calibration grid). If the back of
the eye tracker foot is located behind the
active display, enter a negative distance
(use - in front of the value).

Always make sure that the distance to the

active display is long enough for the eye
tracker to track the entire area. Please
read the General Setup Guidelines on
page 8 for more information.

Measuring the horizontal angle of the eye tracker

Measure the exact angle between the
horizontal plane and the eye tracker body.
The angle indicator on the actual eye
tracker should only serve as an rough
indicator of the actual angle. Please use
an angle measuring tool for getting the
correct angle. In many setups the angle is
usually around 30 degrees.

Measuring the vertical angle of the display or calibration grid

Measure the angle between the vertical
plane and the active display. In a scene
camera setup measure the angle between
the vertical plane and the calibration grid
used. If the display is tilted forwards you
should add a negative angle (use - in
front of the value). If the active display is
completely vertical the angle value is 0.
In a scene camera setup where you want
to track objects on a horizontal table the
angle would be 90 degrees.

Measuring the height

diference between the display and eye tracker
Measure the height difference between
the bottom of the eye tracker foot and the
bottom of the active display area. Always
use the visible active display as described
on the previous page. In a scene camera
setup measure the height difference
between the bottom of the virtual screen
(which is 25% larger than the calibration
grid) and the eye tracker foot, see pages
12-13 for more information. If the active
display is located below the eye tracker
foot, for example in a projector setup,
add a negative value (use - in front of the
value).
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Tobii X60 and X120 Eye Tracker

Using a setup with side offset

If the Eye Tracker is not placed right
in front of the screen with the axis
horizontally aligned, an offset can
be entered in the Configuration
tool (called Side offset). In this case
check the Use Side Offset check
box and enter the side offset from
the center of the active display to
the center of the eye tracker, enter
a negative value if the eye tracker is
located to the left of the center as
seen from the front.

Using a setup with angle offset

The eye tracker should be placed
in parallel with the screen or
tracked object. If this is not the
case you should check the Use
Rotation check box and enter the
angle between the back of the eye
tracker and the active display. If the
eye tracker is rotated clock-wise
(opposite as shown in the picture),
enter a negative angle.

Saving a configuration to file

When using different setups it is useful to save the different configurations locally on your computer.
This gives you the possibility to go back and reuse the configuration for the specific setup. The file can
also be used as a local backup for your configuration in case the settings need to be adjusted later.

Configurations can be saved and loaded in the Configuration tool.

1. Click Save To File to save the configuration as .x120 file locally on your computer.

2. Click Load from File to load a saved .x120 configuration.

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Tobii X60 and X120 Eye Tracker

Using the configuration

To start using the configuration
entered in the tool, click Save to
Eyetracker. The parameters will
then be sent to the eye tracker and
the eye tracker will immediately
be properly configured. When any
parameter in the tool is changed
the button must be pressed again
for the eye tracker to get the new
settings.

Setup Options Scene camera setup (tracking real objects)

Real objects, like magazines etc, can be used as stimulus in a

scene camera setup where a video camera is filming the object
during the recording. In this setup the calibration points cannot
be displayed on a screen during the calibration, thus a separate
calibration grid must be used. The grid can be drawn on a
paper and include five or nine points. The object you intend to
track should fit within an area which is 25% larger than the actual
calibration grid. Always make sure that the eye tracker is able
to track the persons eyes over the entire calibration grid. During
the calibration procedure the person is asked to look at the
corresponding points in the grid.

All values in the X120 Configuration Tool must be

measured and added correctly to ensure accurate
data (see previous pages on how to use the tool)
additionally a calibration image (see image from
Studio) from the scene camera must be specified in
Tobii Studio (see how in the Tobii Studio manual).

The eye tracker is always calibrated against a two-

dimensional surface, and all eye tracking data is
in two dimensions. If eye tracking is to be done on
three-dimensional objects, parallax errors will be
induced. To minimize these errors always set up the
scene camera overlooking the calibration area from
an angle as close as possible to that of the person
being eye tracked.
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Tobii X60 and X120 Eye Tracker

The Active Display Area (parameter in the X120 Configuration Tool) in a scene camera setup is always
25% larger than the size of the actual calibration grid. The stimulus you intend to track should always fit
within this area. The calibration grid must have the same shape as the calibration pattern used in Tobii
Studio and include either five or nine points. The calibration points can be drawn on a paper, marked on
a calibration board, or marked on objects in the scene. It is also good to include the 25% larger Active
Display Area (see below) around the grid to make it easier to measure the parameters required in the
X120 Configuration Tool. Make sure that the corners of the calibration grid are exactly 90 degrees and
that the center point is exactly in the middle of the grid. How to calculate the 25% larger Active Display
Area which needs to be added in the X120 Configuration Tool is described below:

Active Display Area Height = 1.25 • Calibration grid height

Active Display Area Width = 1.25 • Calibration grid width

Example of a nine and five point calibration grid.

The 25% larger virtual screen (Active Display Area) is used also when specifying the other parameters in
the X120 Configuration Tool, like distance from the eye tracker to the screen and the height difference
between the eye tracker and the screen. See images below.

Eye calibration of a person is done with the manual calibration routine in Tobii Studio. The person
conducting the study has to manually step through the calibration points by asking the person in front
of the eye tracker to look at the first calibration point, and when he does so, press the space bar. Then
have him look at the second calibration point, and so on.
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Tobii X60 and X120 Eye Tracker

Basic monitor setup

When using the X60/120 together with a computer monitor configure Windows to use the stimulus
presentation screen as the primary screen. An additional optional secondary monitor can be used for
monitoring the eye movements during the recording by using the Live Viewer function in Tobii Studio.
For this option the graphics card in the computer must support dual output. The X60/120 should be
placed below the monitor and as close to it as possible, both vertically and horizontally. Avoid having to
adjust the tilt angle of the eye tracker by using an adjustable chair for the participant.

Remember to measure and add all the required parameters in the X120 Configuration Tool. Always
measure the parameters relative to the visible active area of the monitor, where you can see the actual
image. Read more about the tool in the previous chapters.

Projection screen setup

In a projection screen setup always make sure the eye tracker is able to track the eyes over the entire
screen by using the correct screen size, correct distance to the screen, and the correct tilt angle of the
eye tracker, follow the general setup guidelines on page 8. Configure Windows to use the projected
screen as the primary screen. An additional optional secondary monitor can be used for monitoring the
eye movements during the recording by using the Live Viewer function in Tobii Studio. For this option the
graphics card in the computer must support dual output. The X60/120 eye tracker should be placed
as high up as possible without covering the bottom of the screen from the person watching the screen.
Avoid having to adjust the tilt angle of the eye tracker by using a height adjustable floor stand for the
eye tracker (accessory available from Tobii).

Remember to measure and add all the required parameters in the X120 Configuration Tool. Always
measure the parameters relative to the visible active area of the projected screen, where you can see
the actual image. Read more about the tool in the previous chapters.
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Tobii X60 and X120 Eye Tracker

TV setup

In a TV setup always make sure the eye tracker is able to track the eyes over the entire screen by
using the correct distance to the screen, and the correct tilt angle of the eye tracker, follow the general
setup guidelines on page 8. The X60/120 eye tracker should be placed as high up as possible without
covering the bottom of the TV screen from the person watching the screen. Avoid having to adjust
the tilt angle of the eye tracker by using a height adjustable floor stand for the eye tracker (accessory
available from Tobii).

A setup including a TV can be realized in two different ways:

Computer will display stimulus on the TV screen

You will use the computer for displaying the stimulus on the TV screen, for example by using Movie
stimulus in Tobii Studio. In this setup the computer must support a video out option so that the TV
screen can be used as an additional screen connected to the computer. Configure Windows to use the
TV screen as the primary screen. An additional optional secondary monitor can be used for monitoring
the eye movements during the recording by using the Live Viewer function in Tobii Studio.

External device will display stimulus on the TV screen

The stimulus presented on the TV screen is generated by an external device such as a DVD player,
set top box, gaming console etc. In this setup the computer must support a video out option so that
the TV screen can be used as an additional screen connected to the computer during the calibration
procedure. Additionally the computer must have a Video Capture Card for recording the video signal
coming in from the external device. For this setup you should use the External Video stimulus in
Tobii Studio. An additional secondary monitor should be included for monitoring Tobii Studio during the
recording. Configure Windows to use the TV screen as the primary screen. The TV must be able to take
in two different video signals, one from the computer (for calibration) and one from the external device
used. You should be able to switch between the two video signal (computer video for calibration and
external device when recording), usually this is done by using the TV remote control.

Remember to measure and add all the required parameters in the X120 Configuration Tool. Always
measure the parameters relative to the visible active area of the TV screen, where you can see the
actual image. Read more about the tool in the previous chapters.
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Tobii X60 and X120 Eye Tracker

Appendix I: Eye tracker software upgrade

Eye Tracker Upgrade Follow the instructions below to upgrade the eye tracker software.

1. Open the Tobii EyeTracker Browser, found under Start > All Programs > Tobii.

2. In the Tobii EyeTracker Browser mark the eye tracker that is to be upgraded.

3. Click the Upgrade button.

4. Browse to the folder where the upgrade files are saved.

5. Select the upgrade file with the file extension .tobiipkg and click OK.

6. A message stating that the upgrade is finished should appear. Click OK to close.
 User Manual 20

Tobii X60 and X120 Eye Tracker

Appendix II: The Tobii X60 and X120 Eye Trackers use a network connection to communicate with the computer.
This guide helps you to troubleshoot the most common connection issues with your Tobii Eye Tracker.
Troubleshooting Guide
Note: This guide assumes that the tracker in question has firmware 1.1.14 or higher installed, and that
Tobii Studio 1.2.38 or Tobii Eye Tracking Tools 2.2.4 is installed on the computer.

Problems with the Apple Bonjour Service

The Apple Bonjour service is used by the Tobii Eyetracker Browser and Tobii Studio to identify the eye
trackers that are connected to the same network as the computer. The service is installed automatically
with Tobii Studio and the Tobii Eye Tracking Tools.

1. The Apple Bonjour Service is not installed on the computer.

Check if the service is installed on the computer:

Open the Windows Control Panel (Classic View) > Administrative Tools > Services.

If the Apple Bonjour Service is not listed, then it will have to be installed on the computer. First check that
either Tobii Studio or the Tobii Eye Tracking Tools are installed on the computer, open the All Programs
folder in your Windows Start menu:

1. If a folder named Tobii containing the Tobii Eyetracker Browser is present in the All Programs
folder, then at least one of the two is installed. If that is the case, download and install the latest version
of the Apple Bonjour Service from: http://www.apple.com/support/downloads/bonjourforwindows.
html

2. If the Tobii folder is missing from the All Programs folder, then re-install Tobii Studio or the Tobii
Eyetracker Browser on the computer.

2. The Apple Bonjour Service is installed but not started.

Open the Windows Control Panel (Classic View) > Administrative Tools > Services.

Check in the Services list if the Apple Bonjour Service’s Status is set to Started. If the Status is
empty then right click on it and select Start. Restart any Tobii applications and connect again.

3. The Apple Bonjour Service cannot be started.

Most likely the service is blocked by an anti-virus software or Group Policy. Check any Group Policies
and anti-virus software installed (not only running) on the computer. If you do not know how to do this,
please contact your IT administrator as the procedure differs between security applications.

4. The Apple Bonjour Service is up and running but there is still no connection.

Check that the port Apple Bonjour Service uses to scan the network is not blocked by any firewall.
It uses UDP port 5353. If you need help in doing this, please contact your IT administrator as the
procedure for doing this differs between security applications.

5. If none of the above works.

If the computer is not connected to the Internet and Skype is running, Skype will flood all network
connections in attempts to connect to the Skype servers. This can cause problems with the eye tracker
connection. Turn off Skype.

6. The eye tracker takes a long time to start tracking.

If the eye tracker shows a delay of 10-30 seconds when showing the track status, starting a calibration
or starting a recording, try to upgrade the Apple Bonjour Service to its most recent version (see point 1).
Using an outdated version of the Apple Bonjour Service’s may cause slow connection problems.

Problems with the peer-to-peer network configuration

When the eye tracker is connected directly to the test computer it uses a network connection with a
DHCP server.

Check if the network card is set to obtain an IP address automatically (see page 8 of this manual).
 21

Tobii X60 and X120 Eye Tracker

Appendix III:
Specifications Tobii X60 & X120 technical specifications

Data rate 60 Hz or 120 Hz

Latency 30-35 ms

Time to tracking recovery Average 100 ms

Max gaze angles 35 degrees

Freedom of Head Movement 44 x 22 x 30 cm at 70 cm (Width x Height x Depth)

in 60Hz mode

Freedom of Head Movement 30 x 22 x 30 cm at 70 cm (Width x Height x Depth)

in 120 Hz mode

Tracker field of view in 60 Hz mode 36 x 22 x 30 cm at 70 cm (Width x Height x Depth)

Tracker field of view in 120 Hz mode 22 x 22 x 30 cm at 70 cm (Width x Height x Depth)

Top head-motion speed 35 cm/second

Weight (excluding case) ~ 3 kg / 7 lbs

Eye tracking technique Both bright and dark pupil tracking

Eye tracking firmware Embedded

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