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    Jose Miguel Vienes Mr. Pascual Abrazaldo BSBA-311 09 Activity 2 (3) Case Study: Which Approach Is Best?

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    The case study discusses three approaches to quality improvement: DMAIC, Six Sigma, and Kaizen. Mark believes DMAIC is best as it is simple and effective. Sandra argues Six Sigma is better and more reliable. Juan Carlos says the best approach depends on the specific situation and proposes using a combination including Kaizen. The key advantages of Six Sigma are that it provides measurable improvements, ensures quality, and optimizes processes. However, it can be time-consuming, increase costs, and constrain creativity if over-relied on. DMAIC clearly defines each step of improvement but may be less rigorous. The flexible approach of using multiple methods depending on the situation has merit given different problems require tailored solutions

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    Jose Miguel Vienes Mr. Pascual Abrazaldo BSBA-311 09 Activity 2 (3) Case Study: Which Approach Is Best?

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    Miguel Vienes
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    The case study discusses three approaches to quality improvement: DMAIC, Six Sigma, and Kaizen. Mark believes DMAIC is best as it is simple and effective. Sandra argues Six Sigma is better and more reliable. Juan Carlos says the best approach depends on the specific situation and proposes using a combination including Kaizen. The key advantages of Six Sigma are that it provides measurable improvements, ensures quality, and optimizes processes. However, it can be time-consuming, increase costs, and constrain creativity if over-relied on. DMAIC clearly defines each step of improvement but may be less rigorous. The flexible approach of using multiple methods depending on the situation has merit given different problems require tailored solutions

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    09 Activity 2 (3)

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    The case study discusses three approaches to quality improvement: DMAIC, Six Sigma, and Kaizen. Mark believes DMAIC is best as it is simple and effective. Sandra argues Six Sigma is better and more reliable. Juan Carlos says the best approach depends on the specific situation and proposes using a combination including Kaizen. The key advantages of Six Sigma are that it provides measurable improvements, ensures quality, and optimizes processes. However, it can be time-consuming, increase costs, and constrain creativity if over-relied on. DMAIC clearly defines each step of improvement but may be less rigorous. The flexible approach of using multiple methods depending on the situation has merit given different problems require tailored solutions

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    2K views2 pages

    Jose Miguel Vienes Mr. Pascual Abrazaldo BSBA-311 09 Activity 2 (3) Case Study: Which Approach Is Best?

    Uploaded by

    Miguel Vienes
    The case study discusses three approaches to quality improvement: DMAIC, Six Sigma, and Kaizen. Mark believes DMAIC is best as it is simple and effective. Sandra argues Six Sigma is better and more reliable. Juan Carlos says the best approach depends on the specific situation and proposes using a combination including Kaizen. The key advantages of Six Sigma are that it provides measurable improvements, ensures quality, and optimizes processes. However, it can be time-consuming, increase costs, and constrain creativity if over-relied on. DMAIC clearly defines each step of improvement but may be less rigorous. The flexible approach of using multiple methods depending on the situation has merit given different problems require tailored solutions

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    Jose Miguel Vienes Mr.

    Pascual Abrazaldo

    BSBA-311

    09 Activity 2 (3)

    Case Study: Which Approach is Best?

    Mark Berry, Sandra Griffith, and Juan Carlos are seniors at Florida Tech University, majoring in Industrial
    Technology with a quality emphasis. The three (3) hope to be quality directors after graduation. Mark said
    that he will use the DMAIC Approach when he graduated and land his first job since it is simple, easy to
    use, and effective. Sandra argued because she thinks Six Sigma Approach is better and much reliable.
    Juan Carlos joined in their debate and said that he is going to make a master list of improvement
    strategies including Kaizen Approach and he will use whatever is best for a specific situation.

    Answer the following (2 items x 10 points):

    1. What approach do you think is best for promoting continual improvement? Explain your answer.
    The best approach that can be applied for promoting continual improvement is the DMAIC
    Approach because it is refers to collecting data quality strategy for the improvement of the
    process for the company. DMAIC stands for Define, Measure, Analyze, Improve, and Control in
    which every acronym has its meaning and for the first acronym is Define it determines the
    problem of how to resolve it and Improve their activities, having opportunities and their goals how
    to attain them, also to define the customers’ requirements and which to understand their feedback
    about the product or service that offers if they are satisfied or not. To provide an overview about
    the entire process and analyzing the requirements that meets the customer’s needs. Next is to
    Measure the performance of the process which it records the activities during the process and the
    capability to assess the ability of the process that meets the specification, also to analyze the
    problems or causes that will be take charge to resolve it. Another acronym is Analyze this is the
    process which it determines the root cause of having a poor performance in the process, this will
    be a help to identify the possible improvement of the product, services, and resolving the process
    failure. Improve is the another process which it address and eliminate the root cause and to solve
    the problems and focusing on the project goals and using the plans/ideas and also to motivate
    the workers to do their work and to be efficient. Last is the Control which it improves the current
    and future process base on its performance, also to avoid making errors which it is detectable
    and need to keep an improved process at the proper level. This approach would be suited for
    every company to improve their process performance.

    2. What are the advantages and disadvantages of the different approaches mentioned in the case
    study?

    The advantages and disadvantages of the different approaches is, first the advantages of Six
    Sigma Approach a proven track record of adding value and ensuring quality to the output of a
    business in the form of incremental improvements to a product or a service. It may also be
    used to optimize supply chain processes and increase customer satisfaction. The benefits of
    Six Sigma go beyond simple problem-solving and consider the entire production process from
    the raw materials to the finish product, as opposed to only the product. It identifies and provides
    recommendations for potential problems before the company incurs any form of loss. Six Sigma
    may be implemented in several categories within a business, directly impacting profitability and
    reducing costs. It is significant to note that for B2B customers, the Six Sigma standard for
    manufacturing products is a credible endorsement. For the Disadvantages Six Sigma inspects
    the business processes minute-by-minute and generates large amounts of empirical data,
    leading to time-consuming and complicated procedures. Also, because it is a quality
    improvement process at its root, adoption of its protocols often leads to an increase in the
    overall costs. Sometimes when a company implements Six Sigma, problems arise as the
    company focuses on Six Sigma endorsed policies only and forgets about its specific mission
    statement or policies. For small businesses, it may constrain new ideas favoring creativity and
    innovation, which require some risk-taking to implement. Companies must find certified Six
    Sigma institutes to train their employees or conduct in-house training without formal
    certification. In either case, the cost of Six Sigma adoption by small businesses is too high to
    be feasible. Even large companies must provide a lot of training for employees to grasp the
    system.

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