NCSU Directors man.

12/7/01 10:35 AM Page 1

Self-Assessment
for Administrators of
Child Care Programs
NCSU Directors man. 12/7/01 10:35 AM Page 2

Child Care Director’s and

Administrator’s Self-assessment
North Carolina Institute for Early Childhood
Professional Development

Name ________________________________________
Self-assessment for Current Position _______________________________
Administrators of
Child Care Programs
I feel my personal strengths are:

A child care program director must manage many

things at once and still be able to prioritize all tasks
in a day’s time. While remaining calm and collected, the
child care director must also be aware that changes may
affect the staff and the enrolled families. Whether the
director directs a small family child care home business or
a large center, the skills are basically the same. The size
and number affected just may differ.
To be a more effective child care administrator,
I think I need to improve:
Day-to-day management is important. But you also need a
strong personal philosophy about children and families, a
long range plan, and set of defined goals developed along
with staff and families.

If you are interested in learning more about yourself and

the skills needed to be an excellent program administrator,
then please work through this self-assessment.

My career goals are:

1
NCSU Directors man. 12/7/01 10:35 AM Page 4

Self-Assessment Staff Management

There are 76 items covering 11 different competency __ 1. I use management strategies to build teamwork in
areas in this self-assessment. For each item, think about such ways as regular staff meetings that promote
your abilities and skills. Then give yourself an honest active involvement of all staff.
rating between one and five.
__ 2. I am able to create a sense of community between
5 = I have mastered this area and could teach others. children, families, staff, and the advisory board.
4 = I am strong in this area but could improve.
3 = I am average in this area. __ 3. I feel knowledgeable about interviewing and
2 = I am below average in this area and could learn more hiring staff.
êêêabout this.
1 = I really need help with this to be more effective. __ 4. I have an orientation program that completely
prepares new staff, and make their transition into
the classroom smooth.
Educational Knowledge and Skills
__ 1. I understand developmentally appropriate practices __ 5. I have developed staffing patterns that reflect and
and assure that they are used in every aspect of the meet program enrollment capacities.
program.
__ 6. I have procedures in place that provide for adequate
__ 2. I understand the particular needs and characteristics staff supervision, effective feedback, evaluation of
of children at each stage of development (i.e., infan- staff and mentoring where appropriate.
cy, toddlers, etc.).
__ 7. I can motivate people to work toward a high standard.
__ 3. I understand how important theories (such as those
by Piaget, Erickson, & Vygotsky) can be in guiding __ 8. I reward strong performers and terminate poor
practice in the classroom. performers.

__ 4. I make special adaptations to include children with __ 9. I can communicate clearly with staff to ensure goals
special needs in the educational program. are met.

__ 5. I assure that staff serve on IEP teams and incorporate __ 10. I see my staff modeling my actions with staff,
appropriate activities from the IEP in the classroom. children and parents.

__ 6. I know the warning signs of abuse and neglect and __11.Each staff member has a professional development
know how to make appropriate referrals to plan.
supportive services.
___ Total Staff Management
___ Total Educational Knowledge and Skills

Technology
Organizational Skills __ 1. I can use word processing with graphics to create
__ 1.I understand the legal standing and status of the effective newsletters and to prepare other written
program, its history, philosophy, & goals. materials to staff and families.

__ 2. The mission of the program is based on parental __ 2. I use spreadsheets to construct a budget or
advice and needs. summarize data.

__ 3. My work with the Program Advisory Board and __ 3. I communicate effectively by e-mail and can access
other advisory groups is productive. child development and care resources via the
Internet.
__ 4. I use effective short-term problem-solving techniques.
__ 4. I know how to access information needed to
__ 5. The program has a long-range plan and I refer to it. purchase hardware and software.
__ 6. I understand and promote the use of an educational
accreditation system available through the early
___ Total Technology
childhood or school-age community.

___ Total Organizational Skills

2 3
NCSU Directors man. 12/7/01 10:35 AM Page 6

Educational Programming Communication and Managing

__ 1. I set the tone for teaching that meets all aspects of Relationships
development for each child, appropriate to their age, __ 1. I can gather information from many people and
culture, and level of development. make a decision based on diverse opinions that
will meet the needs of most while being best for the
__ 2. I know how to plan effective child-centered indoor program.
and outdoor learning spaces.
__ 2. I use effective interpersonal skills (listening, empathy,
__ 3. Our staff properly assesses each child to understand reflection) one-on-one and with groups and know
their developmental needs. how to keep channels of communication open with
staff and families.
__ 4. I know how to refer families for special (social,
special needs) services. __ 3. I can speak publicly with confidence and persuasive-
ness (including board meetings and public hearings).
__ 5. I include children with special needs in all
activities. __ 4. I use effective teaching techniques when training
__ 6. The staff, parents, and I have established child guid- staff and others.
ance procedures that encourage child self- discipline
and acceptable expression of emotions. __ 5. Others say I write effectively, including letters,
business plans, newsletters, and communication
__ 7. The child guidance plan incorporates multiple with parents.
teacher techniques to encourage child self- discipline
such as redirection, positive reinforcement, modeling, __ 6. I am good at writing grants and getting funding
conflict resolution, encouragement, natural conse- from outside sources.
quences as appropriate, caring interactions.
__ 7. I maintain confidentiality and high ethical standards
___ Total Educational Programming in all situations with staff and with families.

___ Total Communication and Managing Relationships

Safety and Compliance

__ 1. I monitor compliance with codes (zoning, health, Parental and Family Support
safety, sanitation, building) and licensing require-
ments. __ 1. I have asked families to evaluate the program.

__ 2. I know and comply with all legal standards that __ 2. The program offers family and child educational
affect child care, including licensure, custody issues, experiences to meet the needs of diverse families.
confidentiality laws, labor laws, anti-discrimination
laws, liability, health rules, and basic contract laws. __ 3. We use multiple strategies to enhance family-school
relations, including parental involvement.
__ 3. I know how to ensure healthy nutrition and manage
food service. __ 4. We use effective strategies to connect parents to
community resources.
__ 4. I take appropriate measures to prevent disease
transmission through proper hygiene, universal __ 5. I know how to talk to families about their children’s
precautions, screenings, and immunizations. needs.

__ 5. I know how to ensure safety within the building (or __ 6. I create open communication with parents that
house). respects their values and culture and appropriately
involves them in the program.
__ 6. I know how to apply the wage and hour laws to
staff compensation. ___ Total Parental and Family Support

___ Total Safety and Compliance

4 5
NCSU Directors man. 12/7/01 10:35 AM Page 8

Financial Management Personal Management

__ 1. I can obtain resources through fundraising, marketing, __ 1. I have personal goals intended to reduce stress and
business income, and grants. avoid burnout.

__ 2. I maintain accurate and complete financial records. __ 2. I have a personal philosophy of management and
can articulate it.
__ 3. I use financial planning tools to establish a budget
and analyze costs. __ 3. I seek out professional resources to continue learning
and improve my leadership effectiveness.
__ 4. I develop and use fee policies that fit the needs of
the program. __ 4. I have thought through strategies to achieve a bal-
ance between personal and professional obligations.
__ 5. I develop or access compensation plans that reward
retention and increased knowledge and skills of __ 5. I assess and reassess my personal beliefs, values,
staff. and biases when others’ views differ from my own.

__ 6. I prepare an annual financial report. ___ Total Personal Management

__ 7. I develop an annual budget that reflects the

program goals.

__ 8. I keep up with tax law changes.

Congratulations. You have completed
the self-assessment. This is a critical
___ Total Financial Management
step in developing a plan for your
self- development.

Professional Contributions
__ 1. I know how to effectively train staff and others.
Scoring
__ 2. I provide service through a professional organization Transfer your totals to this page.
such as being a leader or committee member.
___ Total Educational knowledge and skills
__ 3. I am active in community or state boards and
committees working toward quality child care. ___ Total Organizational Skills
__ 4. I am involved in the early childhood or school-age ___ Total Staff Management
educational community such as through conference
planning, advocacy events, etc.). ___ Total Technology
__ 5. I have presented a workshop or seminar at a local,
state or national educational conference.
___ Total Educational Programming

__ 6. I have mentored other program directors and staff ___ Total Safety and Compliance
members building new programs in their communities
(including being a validator or consultant). ___ Total Communication and Managing Relationships
__ 7. I want to continue to learn and grow professionally. ___ Total Parental and Family Support
__ 8. I know the legislative and political process. ___ Total Financial Management
__ 9. I have used the legislative process to work toward ___ Total Professional Contributions
quality child care.

__10. I participate in and build coalitions and networks to ___ Total Personal Management
support children’s issues.

___ Total Professional Contributions ___ GRAND TOTAL

6 7
NCSU Directors man. 12/7/01 10:35 AM Page 10

Graph your score using the totals and corresponding Grand Total Scores
numbers for your competency areas. Grand total score: 302-380
You are confident in your abilities. Review those areas in
which you scored less than a 4 so that you can strengthen
those areas through additional professional development.
50
You should be teaching and mentoring others. Help the
45 child development community through professional
development of others and through advocacy and broad-
40 ened leadership in your community and with state organ-
izations.
TOTAL SCORES

35
Grand total score: 226-301
30 There are several areas you could strengthen. Review
those broad areas in which you scored less than 3 and
25 develop a plan to strengthen those areas. Visit the North
Carolina Professional Development planning web site to
20 explore other areas online. Develop a plan to grow per-
sonally and professionally, then use the site to reassess
15
yourself a year from today.
10
Grand total score: 151-225
5 You have some work to do in several areas. You might
start by taking some time to study these areas a little. If
0 you have not taken a college administrative credentialing
class, consider it. If you think you need more communi-
ASSESSED AREAS cations or business skills, consider short courses and
credit classes in these areas. Go to the North Carolina
Professional Development web site and revisit this site in
1. Educational knowledge and skills about one year to reassess your skills then.
2. Organizational Skills
3. Staff Management Skills Grand total score: 75-150
4. Technology You may be a new Child Care Administrator or lack many
5. Educational Programming of the experiences that are important to becoming versed
in all areas of management, organization, and planning.
6. Safety and Compliance
There are many sources of information. Start by visiting
7. Communication and Managing Relationships the web sites for self-study listed in the North Carolina
8. Parental and Family Support Professional Development web site: www.ncchildcare.org.
9. Financial Management Also carefully consider taking some credit classes to
10. Professional Contributions improve your skills. Your individual profile indicates the
11. Personal Management specific areas you will want to learn more about.

Your individual profile tells you the specific areas you will Grand total score: Less than 75
want to learn more about. Perhaps you should carefully think through administra-
tion as a career option. If some of the areas seem too
For individual section scoring challenging, perhaps your skills would best be used in
teaching or another area. This is the time to consider a
If you scored 4 and above in any area: take note of your professional development plan and to think about your
strengths and build on them while helping others build personal goals. Develop a professional development plan
on them, too. Become more involved in promoting quali- using the North Carolina Professional Development web
ty child care for all children through professional devel- site: www.ncchildcare.org. Go to the button that says
opment activities. teacher workbook.

If you scored 3 and under on particular areas, review

the questions to determine what you can begin to work
on to become stronger in these areas. There are many
sources of information. Start by visiting the North
Carolina Professional Development web page at
www.ncchildcare.org

8 9
NCSU Directors man. 12/7/01 10:35 AM Page 12

Sources used: Overview of Areas

Illinois Director Credential Commission Educational Knowledge and Skills
INCCRRA Having a good foundation for understanding children’s
207 W. Jefferson, Suite 503 development and how to meet children’s individual needs
Bloomington, IL 61701 based on their stage of development is essential. More
800-649-1884 or 309-829-5327 importantly, you and your staff need to be able to apply
what you know.
And
Organizational Skills
Ideas from Wheelock College and other professionals in Knowing the history of and the purpose of the program is
Pennsylvania working on Directors Credentialing critical. Non-profit center operate differently than for
processes offered in a training by James Van Horn with profit and private different than public. Explore these
Cooperative Extension. underpinnings. Once understood, assess parents to
determine their needs in the care provided their children.
Determine what their hopes and expectations are.
Working with parents and community members requires
How to Develop a Self-Study Plan the use of careful relationship building skills, delegation,
Effective self-study requires a commitment to taking the and strategic planning skills to reach positive solutions
time to seek out information and to talk about the infor- and develop a long range plan to be put in into action.
mation with others to assure that your interpretations of
the information are appropriate. Staff Management Skills
Managing staff starts with recruitment and orientation
Self-study requires scheduling specific time to study and and includes a philosophy of continual learning. This
learn. It requires discipline to explore new ideas then also includes instilling a sense of teamwork and learning
stretch your thinking by talking with others about what how to be a professional model for staff. You also need to
you have learned. manage the staff interactions with children and families
to help them provide quality care.
You might plan to study one topic per day or even per
week. Think of ways you can use the information and Safety and Compliance
reinforce what you learn. When you use information, Having a safe environment can make the difference
you learn it! Challenge yourself to continue learning and between children who feel safe, free to explore, and open
be strategic about it! to learn and a stressful place where children who may be
afraid to investigate and ask questions. Safety also
Do not try to study everything in one sitting and believe involves healthy practices that reduce illness and the
you will have mastered anything! Instead, develop a self- spread of germs.
study plan like this, then post it and follow it. You will
be a model for others! Communication and Managing Relationships
Communication comes in many forms – written, spoken,
Date Topic for study Resources and web sites even nonverbal. Learn the skills and improve them
Sept. 14 Staffing •Schedule specific work through practice. Sometimes a critique from others is
shops to attend useful. As an administrator, you are also a teacher of
•Meet a colleague who is adults. There are many ways to teach such as, modeling,
good in this area and discussion, group projects, reading, writing, comparing,
discuss it with him/her and analyzing. Consider these when planning for staff
•Visit web sites development. People learn in different ways. Diversify
your staff development opportunities. The same thing
Sept. 16 Written •Visit web sites won’t work for everyone!
communication •Use web site to draft
newsletter Parental and Family Support
•Get two peers to review You need to support families for quality child care. When
newsletter for families are involved in their children’s learning, children
constructive feedback find a greater consistency between home and care and
learn better. Teachers must welcome the input of parents
Etc. and make them feel welcome. There are many ways to
support families.
There are important links to information in each of the
assessment areas within the North Carolina Professional
Development Planning page. See www.ncchildcare.org

10 11
NCSU Directors man. 12/7/01 10:35 AM Page 14

Technology Professional Contributions

We are living in the information age. Information is very As part of one of the largest professions in the nation,
accessible via the Internet, through libraries, and through you will have opportunities to support the families in
special agencies. However, being able to sort through the your program as well as become active as a leader, an
vast array of information can be almost overwhelming. educator and an advocate in the field of child care and
Managing technology means being able to determine your development.
most reliable sources of information and tapping them
when necessary. It also means understanding the termi- Personal Management
nology associated with hardware and software so you can Do you have a personal mission? Have you thought
make purchases and develop programs to enhance your about your personal career goals? If not, see the Teacher’s
program. Workbook section online at: www.ncchildcare.org.

Educational Programming
The tone of the program is generally set by the program
administrator and filters to all staff, parents, and children.
If your general relationships and tone are cordial, posi-
tive, and helpful then this attitude will convey to others.
Educational programming also means being able to refer
families to community resources when needed and sup-
porting children through their learning stages.

Financial Management
Child care is a business. Not only must you know about
how children grow and develop, but you must also know
how to manage funds, comply with laws, and keep the
business financially viable.

12 13
NCSU Directors man. 12/7/01 10:35 AM Page 16

Online at: www.ncchildcare.org