Sena - Actividad 4 - Evidencia 2
Sena - Actividad 4 - Evidencia 2
Sena - Actividad 4 - Evidencia 2
INSTRUCTORA:
YEIMY LORENA CARO
2. The following dialogue. Then, fill in the gaps using the verbs on the
previous activity.
1. INTRODUCTIONS
Begin the meeting with introductions with special attention paid to
newcomers.
Meeting Chairman: If we are all here, let's get started. First of all, I'd like you
to please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President.
Jack Peterson: Thank you for having me, I'm looking forward to today's
meeting.
Meeting Chairman: I'd also like to introduce Margaret Simmons who recently joined
our team.
Meeting Chairman: Thank you Tom. So, if there is nothing else we need to discuss,
let's move on to today's agenda. Have you all received a copy of today's agenda?
If you don't mind, I'd like to skip item 1 and move on to item 2: Sales improvement
in rural market areas. Jack has kindly agreed to give us a report on this matter.
Jack?
4. DISCUSSING ITEMS
Discuss items on the agenda making sure to paraphrase and clarify as
you move through the meeting.
Chris Morgan: Before I begin the report, I'd like to get some ideas from you all.
How do you feel about rural sales in your sales districts? I suggest we go round
the table first to get all of your input.
Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want
to feel as important as our customers living in cities. I suggest we give our rural
sales teams more help with advanced customer information reporting.
Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?
Anne Stevenson: I just stated that we need to give our rural sales teams better
customer information reporting.
Chris Morgan: I don't quite follow you. What exactly do you mean?
Anne Stevenson: Well, we provide our city sales staff with database
information on all of our larger clients. We should be providing the same sort of
knowledge on our rural customers to our sales staff there.
Alex Young: I must admit I never thought about rural sales that way before.
Chris Morgan: Well, let me begin with this Power Point presentation
(Chrispresents his report). As you can see, we are developing new methods to
reach out to our rural customers.
Anne Stevenson: I suggest we break up into groups and discuss the ideas
we've seen presented.
Jack Peterson: Before we close, let me just summarize the main points:
• Rural customers need special help to feel more valued
• Our sales teams need more accurate information on our customers.
• A survey will be completed to collect data on spending habits in these
areas.
• The results of this survey will be delivered to our sales teams.
Meeting Chairman: Thank you very much Jack. Right, it looks as though
we've covered the main items Is there any other business?
Meeting Chairman: Good idea Donald. How does Friday in two weeks time
sound to everyone? Let's meet at the same time, 9 o'clock. Is that OK for
everyone? Excellent. I'd like to thank Chris for coming to our meeting today. The
meeting is closed.