International Journal of Commerce and Management Research

International Journal of Commerce and Management Research

ISSN: 2455-1627, Impact Factor: RJIF 5.22
www.managejournal.com
Volume 2; Issue 10; October 2016; Page No. 39-41

A study on impact of E-Commerce on Indian economy

Dr. S. Hari Hara Puthiran
Faculty in Commerce, Kristu Jayanti College, Bangalore, Karnataka, India.

Abstract
This paper exposes the economic as well as social impacts of e-commerce in India. It is the India’s fastest evolving market with
annual multifaceted growth rate (CAGR) 52% to touch USD 36.7 billion by 2020. The increasing perception of smartphones and
internets are expressively contributing to the growth of e-commerce. Convenient payment process, speedy delivery of product, high
discount, customer friendly policies and easy returns are driving more customers towards online shopping. Due to the digital
revolution, the e-commerce sector in India increases from $3.8 billion in 2009 to $17 billion in 2014. It is projected to cross $100
billion within the next five years which will contribute more than 4% to India’s GDP. E-commerce provides a useful resource for
the growth of MSME’s and all aspects of the rural community. The ‘Digital India’ project which aims to offer a one-stop shop for
Government services will absolutely boost this sector by introducing the internet to remote corners of India.

Keywords: E-commerce, MSME’s, Digital India

Introduction
Over the last ten years, the way of buying and selling of goods
and services has been altered by the Internet. E-commerce is
converting the shopping experience of Indian customers. The
introduction of electronic data interchange spreads into
producers, retail traders, stock market operations and travel
reservations etc., which ensued in a higher growth of the
economy. The term 'E-commerce' means doing online business
with the help of computer, fax, e-mail and telephone. It has
been come out from the term ‘E-mail’. In 1972, the term 'E-
commerce’ used by IBM for the first time. In 1973 with the
development of computers, the first successful transaction was
carried out between the European Union and the USA. In 1995,
the introduction of internet in India marked the launch of e- Fig 1: Overview of the E-Commerce Retail Supply Chain
Commerce in the country. Internet and Mobile Association of
India states that Indian online retail market is anticipated to II. Objectives of the study
grow at the rate of 52 % and will reach USD 36.7 billion in 1. To study the impact of e-commerce on Indian economy.
2020. 2. To study the growth and contribution of e-commerce.
A. Mode of E-commerce III. Research Methodology
E-commerce can be categorised into three modes or segments This research is based on secondary data which are collected
based on the participants involved in the transaction. from several sources i.e. research papers, publications from
1) Consumer-to-Consumer (C2C): It finds innovative ways Ministry Of Commerce, Govt. of India etc which is available
to allow the consumer to interact with each other and by on the internet.
doing so they can sell goods or services to each other.
2) Business-to-Consumer (B2C): B2C transaction is IV. Analysis of Data
conducted over the internet between a business and a A. Internet users in India
consumer. E.g. an online publisher may sell his book to a India had more than 100 million internet users in the year 2010
customer and receive payment without meeting him/her. and this value reached 121 million users by the end of 2011,
3) Business-to-Business (B2B): It refers to a situation in which make it the third-largest country in internet population.
which one business make a transaction with other. It is found that the number of internet users in India is triple i.e.
243 million in 2015, growing at a CAGR of 25.5 %. Fig 2
B. Overview of the e-commerce retail supply chain shows the internet users in India.
E-commerce retail supply chain contains of numerous stages
such as procurement, bar-coding, quality checking, storage of
goods, packaging, dispatch and return to vendor [2]. First four
stages are known as first-mile delivery. Figure 1 shows the
overview of a supply chain of e-commerce.
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
Various innovative models are being tested and launched
in the market.
 There are customer’s delightment due to first delivery,
easy payment and easy return policy.

C. Online retail in India

It is seen that the digital commerce market in India has
increased from $4.4 billion in 2010 to $13.6 billion in 2014
with a steady manner. It is expected to reach $16 billion by the
end of 2015 due to the growing internet population and
increased online shoppers. [6] Fig 3 shows the market size of
online retail in India.

Fig 2: Internet users in India

B. Recent trends in E-commerce


Industry studies by IAMAI show that online travel
dominates the e-commerce industry in India with 70% of
the market share.

Online retailer major categories include smartphones,
laptops, cameras, books, computers, clothes, home and
kitchen appliances, toys, and gifts.

Promotion of products, recruitment through social media,
the pattern of advertisement by corporate sector etc are Fig 3: Online Retail in India - Market Size ($ billions)
made online.

Changes the lifestyle of Indian consumers by seeking Segment wise market size of e-commerce is shown in table I.
convenience, comfort and variety.

Table 1: Segment Wise Growth of E-Commerce (Figures in INR crores) [1]

Year Total Market E-Tailing Online Travel Digital Financial Other Online
Size Industry Downloads Services Services
2007 8146 978 6250 238 N.A 680
2008 14030 1120 10500 290 1200 920
2009 19688 1550 14953 435 1540 1210
2010 31598 2050 25258 680 2000 1610

D. Vertical specific E-Commerce in India convenience, more information and cost effectiveness. e.g. Ola
Vertical specific e-tailer focuses on a niche product or service Cabs, a cab service provider, differentiates its services by
as their services are different from other mainstream e- providing a great user-friendly experience to people looking
commerce players. The value addition by taking this venture for car rentals and cab service. Table 2 shows the vertical
helps them to raise funds. The critical aspect of this industry specific e-commerce in India.
specific risk offers a user-friendly experience driven by

Table 2: Vertical specific e-commerce players in India [6]

Travel Real Estate Fashion Furniture Health Education
MakemyTrip MagicBricks Jabong FabFurninsh Healthkart EduKart
Goibibo CommonFloor Myntra Pepperfry LensKart Meritnation
Yatra 99acres YepMe Urban Ladder Portea Edureka
IRCTC Housing Zovi Zansaar Medical Toppr
Cleartrip FashionandYou embibe

V. E-commerce: challenges and risks Mainly restricted to urban areas as Internet usage in rural areas
The threat landscape is always evolving and increasingly is limited
challenging. The phenomenal growth of the e-commerce sector Shortage of manpower
is accompanied by various challenges mentioned below
Lack of appropriate control and transparency add to cyber VI. Role of Government
security risk Indian Government must have to play a significant role in the
Taxation Challenges promotion and growth of these technologies throughout Indian
No specific e-Commerce laws in India. industries
Low entry barriers leading to reduced competitive advantages 
Government must have to support rapid deployment of
Rapidly changing business models necessary infrastructure.
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International Journal of Commerce and Management Research

 http://www.iamai.in/PCov_Detail.aspx?nid=2342&N
By providing various educational and skills development
resources. Month=8&NYear=2011

Plan for the development of MSME’s on a national and 8. IMAI, Rural Internet Users Set to Grow by 98% in 2011,
global scale Available
 http://www.iamai.in/PRelease_detail.aspx?nid=2247 &
Ensuring equity in the availability of opportunities and
benefits for the overall development of the rural NMonth=4&NYear=2011
community. 9. Shah Salil, E-Commerce in India-Statistics, Trends, and
Government has to adopt some specific e-commerce laws. Insights,
Digital India, Make India, skill India etc are some good steps http://www.imediaconnection.in/article/91/Digital/Intern
taken by the government for this purpose. It will definitely et/ecommerce-in-india-statistics-trends- and insights.
enhance the economy of our country.

VII. Economic and social impacts


With the growing competition in the e-commerce market,
players who are able to adapt and innovate quality
products will gain profit and enhance the economy of the
country.

Both electronic learning and mobile learning enhances the
access of the good educational institutions in remote areas.

The rise of online sales in the developing markets will
encourage retailers to go online for global expansion.

E-marketplaces are working well in India due to high
fragmentation on the supply side.

Mobile banking reduces the transaction cost of banks
which increases access to financial services through
rapidly growing mobile market.
Rural areas which are too costly or unprofitable for business
development might be a focus of investment and market
expansion, and also for building corporate offices.

VIII. Conclusion
After taking a complete view of the industry trends, it is seen
e-commerce is emerging as an important tool to certify
exploding growth of Indian economy. It has the scope to lead
India into an Economic superpower. With a rapidly growing
internet penetration e-commerce offers an attractive option for
the retailers to expand. To achieve this, there should be more
investments in supporting infrastructure and innovative and
game changing business models in India.

IX. References
1. Dr. Anjum Bimal, Tiwari Rajesh, ‘Economic and social
Impacts of E-Commerce,’ CFA international journal of
computing and corporate research, manuscript vember.
2011; 1(3):2249-054X
2. KPMG report authored by Doger Kritika and Tanwar
Prahlad available at www.kpmg.com
www.wikipedia.com
3. Rebirth of E-commercial in India, report by Ernst &
Young LLP available at www.ey.com
4. E-Commence Evolution in India: Creating the bricks
behind the clicks, Designed by Corporate
Communications, India available at www.pwc.in
5. Future of e-Commerce: Uncovering Innovation, available
at www.deloitte.com/in
6. E Marketer, Asia Pacific B2C E-Commerce China, Japan
and South Korea, available
http://www.emarketer.com/Reports/All/Em_b2c_eco
m_asia_feb07.aspx
7. IMAI, Mobile Internet Users in India to touch 46M in
September: IAMAI-IMRB Study, available

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