BP Writing Style Guide: October 2017 Edition
BP Writing Style Guide: October 2017 Edition
BP’s writing style is an important part of the group’s identity and should
be applied to all written communications.
What’s new?
• Examples refreshed
• Abbreviations for thousands and millions updated
• Bullet points guidance clarified
• New additions to BP spellings
Writing for different channels Provide a short amount of detail and if needed
Writing should always be accurate, clear and provide links to further information – such as a
concise. But there are small differences in
style for different communication channels.
website or document.
Corporate reports are written in chapters that
work through a topic in a logical order, starting
with an overview then covering the main
points.
News stories are usually short and informal.
They start with the newest or most interesting
point, to capture the reader’s attention, then go
on to explain the background.
Features are informal, and longer than news
stories, often focusing on a particular person,
team or activity in detail.
Speeches and notes from executives are
written with very clear messages, backed by Use plain English
evidence. Write as you speak. Use everyday words to
make your writing accessible to a wide
Introduce the main point audience. Don’t use business-specific
Start with the most important point, not the phrases, jargon and expressions that may not
background or overall theme. Focus on be understood.
what’s interesting to your reader, not BP
messaging. Plain English is faster to write, read and
understand. Take a look at this example of
internal jargon over plain English. Can you
decipher it?
Say what?
Tone of voice
Writing for external audiences Edit out clutter
Write from BP Don’t be repetitive
Refer to BP as a whole – don’t write external Avoid using the same phrases or rewording
communications from a specific part of the content that repeats the same thing. Always
business. review what you’ve written and delete anything
repetitive.
Use third person singular – ‘BP’ or ‘it’ – for news
stories to sound factual and objective. They are a Avoid reader instructions
source of information, not ‘the voice of They should be intuitive or made clear by the
management’. design of your communication. Do you really need
BP opened an upstream learning centre. to tell your reader?
In this section, you will find…
Corporate reports and communications such as In the graphic to the right…
speeches can also use ‘we’ or ‘us’ to refer to BP. In this website section…
We aim to create shareholder value across Active vs passive
the hydrocarbon value chain. Write objectively
It’s tempting to describe a project in a positive
Avoid reference to internal processes and
light. But by staying objective and letting the
functions
facts speak for themselves you reinforce BP’s
Only use them if they are familiar to the reader and
brand values of respect, excellence and courage.
it makes your communication more credible or
It also makes sure that the content is accurate,
understandable.
unbiased and not misleading.
Active vs passive
.
Passive: The proposal was accepted. by the
committee.
Active: The committee accepted the proposal.
Passive: The matter will be considered by us.
Active: We will consider the matter.
Readability
Be concise Referencing dates
Write short sentences Where possible avoid starting a sentence with a
Aim for around 10-25 words per sentence. Use date (e.g. In 2015 BP made a new discovery).
en dashes, not a longer em dash or shorter This is report-like and quickly becomes dull and
hyphen, to split up longer sentences. Limit use repetitive.
of brackets as they break a reader’s flow.
Every day Air BP fuels around 6,000 If needed, present historical data in brackets
flights – that’s around four a minute. after the current year’s figures.
The improvement continued in 2015 with a
Paragraphs – not too long, not too short score of 72% (2014 71%, 2013 67%).
Avoid large blocks of text and one-sentence
paragraphs where possible. Particularly online Don’t use date references like today, now,
where short lines of text look too spaced out.
recently if your communication will last more
than a day or so (reports, web pages) –
Use headings and subheadings
Break up text and guide readers through your otherwise it will become inaccurate.
communication with short, clear headlines and
subheadings. Readers should be able to get a
high-level overview of what’s in the communication
from the headings and subheadings alone.
All of these changes contribute to the International Air Transport Association’s aim to achieve carbon
neutral growth by 2020 and a 50% reduction in carbon emissions by 2050.
Local expressions
Certain local terms and colloquialisms are not
easily understood or translated.
Visual interest
Photography
Add captions to describe photos and include
additional points of interest. Keep them brief
and include a full stop at the end of the
sentence.
Graphics
Use self-explanatory graphics to help explain
complex concepts. Make sure readers don’t
have to search through text to understand it.
BP spelling Units
We use the Americanized ‘z’ version Spell out units that your audience would not
for ‘ise’: authorize, organization, maximize widely recognize in the first instance and follow
with the abbreviation in brackets:
But we use British spelling for all other words: $6.50 million British thermal units (mmBtu)
colour, centre, programme, favourable
Don’t insert a space between the figure and
For a list of examples and BP spellings see page 26. abbreviated unit; do if it is not abbreviated: 78km,
78 kilometres, 81MW, 18%, 3.2mmboe/d
Dates and times
Use the format ‘day month year’, omit all Quotation marks
commas and always write the month in words: Use single quotation marks for unfamiliar words
10 June 2015 or Wednesday 10 June 2015 and only use double quotes for speech.
Date ranges
In headings: 2011-2012
In body text: 2011-12
In sentences with ‘from’ or ‘between’ write out in
full: from 2017 to 2020, between 2005 and 2006
Typography
Accents Brackets
Use accents Parentheses – curved brackets
In words that normally take them. Unless brackets contain a full sentence
Rosé, résumé put the punctuation outside them.
Both entities were included as part of the
Where names require them. sale (as outlined in the case file).
Bogotá, Castellón, Hüls (LoSal is part of BP’s suite of designer water
technologies.)
Ampersands (&)
Use an ampersand Keep use of brackets to a minimum and avoid
Only when it’s part of a proper name. placing them in the middle of a sentence as it can
BP Exploration & Production Inc. break its flow.
Marks & Spencer
Trinidad & Tobago Square brackets
In draft communications use square brackets
Don’t use an ampersand to denote incomplete content. They can be
As a substitute for the word ‘and’ in any used with XXs to show where facts or figures
other context. are missing. These characters are easily
searchable for updating before publication.
Health and safety performance (not We drilled [XX] wells in 2015.
health & safety performance)
Square brackets can also be used to add words to
Apostrophes a person’s quote to help the reader understand it.
Use apostrophes Tom said: “I’ve read lots about it [Madrid] but
When omitting one or more letters. I’ve never been.”
She’ll be late to the meeting.
It’s on the desk.
Colons
For direct quotes use a colon and double quotation
To show possession. marks.
The chief executive’s letter The chief executive said: “This has been
Jane’s desk another good quarter and a strong financial
St James’s Square result.”
For things belonging to a period of time. For lists use a colon and continue the sentence
Five years’ experience using lower case.
Six months’ statements Security of energy supply is really about three
things: access, trading and distribution.
Don’t use an apostrophe for
For the possessive ‘its’.
Look at its new features. In a sentence or a heading, only follow a colon with
a capital letter if the first word is a proper noun.
For dates. BP is involved in three oil sands lease areas:
1900s (not: 1900’s) Sunrise, Pike and Terre de Grace.
Commas
Use commas to separate items in a list. To hyphenate words with prefixes where the
BP provides customers with fuel for same vowel is repeated.
transportation, energy for heat and light, re-examine
lubricants to keep engines moving and co-operate
petrochemicals products used to make
everyday items. To hyphenate words that might otherwise be
difficult to recognize.
See Semicolons on page 12 for guidance on pre-agreed
longer lists. pre-tax
re-joined
Don’t use commas
After the penultimate item in a list (i.e. an For phrases using adverbs like well or ill.
Oxford comma). an ill-chosen example
We had two facilities in Trinidad, three a well-known book
in the US and one in Europe (not: We
had two facilities in Trinidad, three in Don’t use hyphens
the US, and one in Europe). Where a preposition defines a verb.
The pipeline will start up next year.
After an introductory place or time (and The project will roll out across the region.
avoid starting a sentence with a date
when possible). For a word qualified by an adverb ending in ‘ly’.
In Alaska BP operated nine oilfields. a politically correct statement
an unusually long sunset
Conjunctions
To join words with prefixes where there are
Use conjunctions sparingly at the start of a
sentence to add punch and pace to your different vowels.
writing. proactive
The energy landscape is developing at reinstate
pace. But the long-term supply challenge reinvest
has not gone away.
For a simple adjective defining a noun.
Contractions a third party
Use contractions such as ‘don’t’ and ‘can’t’ – in the long term
but only sparingly. If you’re not sure when to one third was based on returns
contract, say it with the words in full out loud
– if it sounds unnatural, try it with a In reference to low carbon or lower carbon in any
contraction instead. context.
a lower carbon initiative
Hyphens and dashes investments in low carbon technology
Use hyphens
To join words that describe a noun. En and em dashes
a $10-million project When adding an aside or additional piece of
day-to-day management information to your writing, use an en dash,
start-up company which is slightly longer than a hyphen.
long-term plan We don’t use the longer em dash in
BP communications.
To join words to create a noun. We will focus on the major growth engines
The roll-out began this year. that capitalize on our strengths – deepwater,
PSVM in Angola was a major project gas value chains and giant fields.
start-up for BP in 2012.
Quotation marks
Don’t use quotations marks for emphasis or to
Trade marks and copyright
BP trade marks
give a negative connotation. Trade mark symbols (i.e. trade mark™ and
registered trade mark®), are not generally used
Use single quotation marks for trade marks of the BP group.
To enclose an unfamiliar word or phrase.
This technology uses multiple ‘source’ In corporate reports use italics for trade marks, so
boats to send seismic signals. they stand out.
If you are writing a short phrase in quotation There’s more information on BP’s trade mark policy
marks, keep the punctuation outside. on OneBP – https://intranet.bp.com/en_gb/
The report concluded that BP was ‘a leader in functions/legal/group-resources/group-trade-
its field’. marks.html or contact the trade mark team.
Troublesome words
Fewer or less
A or an Use ‘fewer’ if you are referring to countable
Use ‘an’ before words pronounced with a vowel people or things in plural.
sound, including a silent ‘h’ (hour, heir, honest People are buying fewer newspapers.
and their derivatives). Use ‘a’ with consonant
sounds, including those pronounced ‘h’. Use ‘less’ when you are referring to something
that can’t be counted or doesn’t have a plural (e.g.
Affect or effect time, music).
Affect is always a verb, effect is usually a noun. People are listening to less music on the radio.
Increases in production were affected by
the effects of severe weather. Formulas or formulae
BP uses ‘formulas’ as the plural for formula.
Align with or align to Our suppliers own the chemical formulas.
Use ‘align with’ in all cases.
Last or past
Amount or number ‘Last’ is used for finality.
Use ‘number’ with countable nouns. This is our last goodbye.
The number of hours spent.
Use ‘amount’ with uncountable nouns. Use ‘past’ to contrast between present or future.
The amount of time spent. In the past year, sales have risen by 10%.
And/or Be careful about using ‘past’ if time frame isn’t
Avoid using and/or. Use one or the other where clear, especially online and in documents with a
possible and if not, add ‘or both’ at the end. longer shelf life.
Reset your username or password or both.
More than or over
As at or as of Use ‘more than’ for all amounts, figures and
Use ‘as at’ when referring to a time or date. countable numbers.
BP’s board of directors, as at end 2016. BP has employees in more than 70 countries.
Compared with or compared to Use ‘over’ for spatial references that are non-specific.
Use ‘compared with’. He was over six-foot tall.
This figure, compared with last year’s,
indicates new growth in the country. None
None means ‘not one’ so takes a singular verb.
Comprises or is comprised of None of the projects is going ahead.
BP uses ‘comprises’.
The region comprises seven key areas. Of
‘Of’ often occurs in phrases where it adds nothing
Data is or data are to the meaning, so it is better to omit it.
BP uses ‘data is’. The process removed all the left-over waste.
The data is in an easy-to-read format.
Per or a
Different from or different to BP uses ‘per’.
Always use ‘different from’. $70 per barrel
This project is different from the rest.
That or which
Enquiry or inquiry ‘That’ conveys essential information.
Use ‘enquiry’ as you would query or question. The taxes that are reasonable should be paid.
‘Inquiry’ refers to an investigation.
‘Which’ conveys non-essential information,
usually preceded by a comma.
The taxes, which are reasonable, should be paid.
Use lower case if referring to their activities Legal acts, laws, legislations, sections
(adjectival) rather than the actual segment. and statutes
A quality downstream portfolio Upper case throughout.
A programme of 47 upstream turnarounds Articles of Association Memorandum of
Association
For all other businesses, functions, teams Section 163(3) of the Companies Act 1985
etc. use lower case. US Securities Exchange Act of 1934
For longer documents like the annual report, Latin writing Country names:
consider adding frequently used abbreviations references: UK, US
to a glossary or definitions list. e.g., i.e., etc.
Companies
If a company uses an abbreviation in its
name, follow the style exactly.
BP p.l.c. (not: PLC or plc)
SABMiller plc
Unilever PLC
Clarify a point by using i.e. inside brackets. Use a decimal, not a fraction or words to show
The interest rate represents the real rate (i.e. half years, unless you are starting a sentence
excluding the effects of inflation) on long- with it.
dated government bonds. It took 3.5 years (not: 3½ years).
Three-and-a-half-years later
Email addresses
In print In your writing
Write the address out in lower case and Don’t start a sentence or heading with a digit or
italicize. If the URL appears at the end of the date – even when writing about a year in which
sentence apply punctuation as normal. something occurred. Always write it out, or better
Email the corporate reporting team at still, re-arrange your sentence.
corporatereporting@bp.com. Drilling began in 2015 (not: In 2015 drilling began)
Times
See Dates and times on page 17.
Titles
Knighthoods
Sir Mark Allen then abbreviated to Sir Mark
(not: Sir Allen)
Junior, senior
Capitalize and abbreviate.
The committee is pleased to welcome John
Smith Jr to the role.
Bullet points
Lists with sentence fragments Text that supports the data should explain the
If your bullets read as one sentence with short reason for the numbers or variance in them if
fragments for each point, add a colon and begin possible and not just repeat the data.
each bullet with a lower case letter. Don’t use any
punctuation after each bullet, but add a full stop
References to a table from body text should say
after the last point.
Lists with fragments should: ‘the following table’ rather than ‘the table below’
• follow a colon or ‘table on the left’, particularly if your communication
• use lower case could be amended in a way that affects the layout.
• be punctuated with just one full stop after
the final bullet. Consider whether a graphic could communicate more
clearly than content in a table.
Lists using full sentences
If all your bullets are an entire sentence or more, Emphasis
precede them with a colon and begin each one Don’t underline text and only use italics and bold
with a capital letter and use a full stop at the end. sparingly in print for emphasis – too many italicized
Tips for preparing your report: words can make text difficult to read.
• Use a spell checker to check your spelling.
• Make sure that you save the document in
the correct location. Contact the Don’t use underlining or italics online.
administrator if you aren’t sure where to
save it. Footnotes
• Share your document with to your Footnotes should always start with a capital letter
colleagues to review. and end with a full stop, regardless of the length
or grammatical construction of the note.
Bullet points that follow a heading a
More than 100 years.
If your bullets follow a heading, don’t
precede them with a colon and start each The superscript reference in the main text should
one with a capital letter and use a full stop be placed next to the key word or phrase. If the
at the end. reference relates to the full sentence place it
Requirements outside the full stop.
• Write your report in plain English. BP intends to focus on growing sustainable free
• Ensure there are no spelling mistakes. cash flowa.
• Keep your report short. a
Free cash flow is operating cash flow less net cash used in
For sub-lists, use an indented dash instead of investing activities.
Sources
Sourcing allows you to tell the reader where facts
or information originated. Citing a source properly
strengthens the credibility of your writing. It also
makes sure that you integrate information clearly
without plagiarizing.
Online communications
Write for scan reading Search engines
People scan online content, so use headlines, Include common terms in your headline and
subheadings, bulleted lists and captions to aid introduction to increase the chance of search
your audience in doing this. engines picking up your communication.
Character limits
Headings and introductions are restricted to
specific character limits. Keep them short and
anticipate further editing from the website owner.
Punctuation
Don’t use a full stop at the end of web
page introductions.
Social media
BP group
Tone Use BP not ‘BP p.l.c.’ or ‘BP group’.
BP social channels use a relaxed conversational
style while maintaining professionalism on Hashtags
behalf of the company. Hashtags make content easier to find. Look for
popular hashtags to use and join in with other
Sparing use of humour or popular expressions ‘trending’ conversations taking place to gain wider
audience reach. Go to hashtagify.me for help
can help connect you with your audience,
picking a hashtag.
creating a local voice rather than the corporate
voice from head office. Common BP hashtags themes
#BP or $BP in the financial community
Calls to action Industry terms (e.g. #oil #technology)
Audience engagement with social media is vital Regions (e.g. #Australia, #India)
to its success – whether it’s likes, comments or BP specific hashtags (e.g. #BPtechnology,
shares. Calls to action help drive engagement. #BPstats)
This can be asking a question about the content
or getting readers to tell you what they think Full stops
about it. Don’t use full stops at the end of social media
communications.
Character limits and text restrictions
Posts should be short and get to the point Responses
quickly so that readers capture key messages Social media creates a direct dialogue that almost
as they scroll through their news feeds. You anyone with internet access can interact with.
can provide a hyperlink to more information to
take readers to the full story elsewhere. If you Social channels should allow free speech in the
type the URL into bitly.com the site will shorten comments, but we have clear guidelines on what
it for you and save you characters in your post. we do and don't accept. Social media users within
BP should join the Yammer social media group
(search on Yammer) for tips, advice and support.
Social media style for BP
Due to character limits on social media, adapt the
Try to respond to as many sensible comments as
BP style to suit the channel.
quickly as possible, even if your first response is
just an acknowledgement and commitment to
Keeping it brief
help. Use common sense when deciding which
Abbreviate and use understandable acronyms
comments and messages need responses. The
to make the best use of the space available. best responses are written as if you were talking
Join the conversation on Mon 3 Oct. to the person asking the question, so not in
ICYMI (In case you missed it) company jargon or press release language. Try to
#BP chief exec Bob Dudley (not: Bob make them polite, clear and friendly.
Dudley, BP group chief executive)
$1bn (not: $1 billion) BP channels
Use ampersands instead of ‘and’ BP has a global presence on each of the major social
Get the facts & figures media channels:
Twitter twitter.com/BP_plc
Use emojis selectively to convey simple words,
feelings and ideas. Search getemoji.com for Facebook facebook.com/BP
emojis you can copy and paste into your content. LinkedIn linkedin.com/company/BP
These will be converted to a graphic for each YouTube youtube.com/bp
channel. Make sure you read your content back Instagram instagram.com/bp
to be sure that it is easy to understand. Slideshare slideshare.net/BP_plc
Around the people are using more low-
carbon fuels
Lower 48
man-hours (with hyphen) south-east (with hyphen)
manmade (no hyphen) spot-charter (with hyphen)
marketplace (no hyphen) start-up (with hyphen, noun)
maximum (not: maxima, regardless of standalone (no hyphen)
singular or plural) sub-contractors (hyphen)
midstream (no hyphen) subsea (no hyphen)
multilingual (no hyphen) subsurface (no hyphen)
multimedia (no hyphen) sugar cane (two words)
multinational (no hyphen) reinjected (no hyphen)
occurring (double r) sulphur (ph not f)
offshore (no hyphen) supermajor (no hyphen)
oilfield (one word) supply chain (two words)
on to (two words) targeting and targeted (single t)
operating management system (lower case, tight gas (no hyphen)
abbreviate to OMS) time-charter (with hyphen)
on-site (with hyphen) towards (not: toward)
on board (two words, no hyphen) town hall (not: townhall, Town Hall or town-hall)
one-off (with hyphen) trade mark (two words)
ongoing (no hyphen) trade-off (with hyphen)
online (no hyphen) Trans-Adriatic Pipeline
onstation (one word, no hyphen) Trans-Alaska Pipeline System
onshore (no hyphen) transatlantic (one word, all lower case)
onstream (no hyphen) Trinidad & Tobago (use an ampersand to
on-target (hyphen, adjective and adverb) indicate one country, rather than two)
OpenTalk (one word, capital T) UK Corporate Governance Code
panellist (double l) Ukraine (not: The Ukraine)
petrotechnical under way (two words)
post-holder (with hyphen) upstream (no hyphen, adjectival)
powertrain (one word) proactive US (not: USA or U.S.)
(no hyphen) programme (UK US Coast Guard (capitalized, two words)
spelling) US Gulf Coast (capitalized)
real time (two words) US Lower 48 states
real-time data (hyphen, adjectival) vice chairman (no hyphen, lower case)
refuelling (double l) vice president (no hyphen, lower case)
reinvestment (one word) wastewater (one word)
reshape (one word) website (no hyphen)
rest of world wind farm (two words)
reuse (one word, no hyphen) worker-hours (with hyphen)
safety and operational risk (lower case, no worldwide (no hyphen)
ampersand unless abbreviated to S&OR)
write-back (finance term, with hyphen)
self verification (two words)
write-down (finance term, with hyphen)
setback (no hyphen)
write-off (finance term, with hyphen)
shutdown (one word)
written off (two words, no hyphen)
Unless you’re using one of the words outlined Using the ‘ise’ spelling
as always being spelled with ‘ise’, use the Examples
Americanized ‘z’ version. This is in line with advertise
Oxford English Dictionary advice and is normal advise
style in the US, where many BP employees and
analyse
external audiences live.
arise
catalyse
American spelling comprise
Examples compromise
authorize enterprise
categorize exercise
carbonize expertise
criticize franchise
emphasize hydrolyse
finalize merchandise
incentivize revise
maximize supervise
minimize surprise
optimize
organization British spelling
prioritize Use British spelling for all other words, including:
realize colour
recognize centre
specialize defence
standardize fibre
utilize licence (noun)
license (verb)
If the name of a body is spelt with an ‘s’, or you metre
are quoting directly from a source, retain that programme (except when talking about
spelling. computer programs)
International Labour Organisation practice (noun)
practise (verb)
Translations
In BP the decision whether to translate group-wide communications should be made
locally within your business area in consultation with the country communications
team. Common languages we translate into are: French, Spanish, German,
Portuguese and Mandarin. Certain communications are legally required to be
translated, others are optional, so you are advised to consult with your local HR and
legal contacts to determine how to proceed. You should seek local legal review for
translations as required.
It is advised that you include a translation of the following disclaimer and at the end of
your communication: ‘This [document name] has been prepared and written in [original
language] and translated into [translation language]. In case of any inconsistency or
discrepancy between the [translation language] and [original language] versions, the
[original language] text shall be referred to as the definitive and prevailing document.’
If you are using a third-party translator, search for ‘translation’ at ineed.bpglobal.com for
contact information and advice on BP’s preferred suppliers.
Contacts If in
We welcome your suggestions, comments and
questions – please get in touch.
dou
bt
Laura Turvey
Financial reporting adviser
Group communications
07824365937
laura.turvey@uk.bp.com
Ione Minett
Financial reporting manager
Group communications
020 7496 4033
ione.minett@uk.bp.com
Downloads
This guide is updated annually and is available to download from:
BP brand centre
brand.bp.com/brand-guide/look-and-feel/writing-style
BPMessageBank
bpmessagebank.com
Communications website
groupcommunications.bpweb.bp.com/en/homepage.aspx
© BP p.l.c. 2017