Dell S3220DGF

User’s Guide

Monitor Model: S3220DGF

Regulatory Model: S3220DGFc
 NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2019–2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks
are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.

2020 – 09

Rev. A02
Contents

About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Package contents . . . . . . . . . . . . . . . . . . . . . . 6
Product features . . . . . . . . . . . . . . . . . . . . . . 8
Identifying parts and controls . . . . . . . . . . . . . . . 9
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Monitor specifications . . . . . . . . . . . . . . . . . . . 13
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . .15
Supported video modes . . . . . . . . . . . . . . . . . . . . . . . 15
Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . .16
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . 18
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . 19
Environmental characteristics . . . . . . . . . . . . . . . . . . . 20
Power management modes . . . . . . . . . . . . . . . . . . . . . .21
Plug and play capability . . . . . . . . . . . . . . . . . . 23
LCD monitor quality and pixel policy . . . . . . . . . . . 23
Maintenance guidelines . . . . . . . . . . . . . . . . . . 23
Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting up the monitor . . . . . . . . . . . . . . . . . . . . . . 24

Connecting the stand . . . . . . . . . . . . . . . . . . . 24

   │  3
 Connecting your monitor . . . . . . . . . . . . . . . . . 26
Connecting the HDMI, DP and USB 3.0 cable . . . . . . . . . . . 26
Organizing cables . . . . . . . . . . . . . . . . . . . . . .27
Removing the stand . . . . . . . . . . . . . . . . . . . . 28
Wall mounting (optional) . . . . . . . . . . . . . . . . . 29
Operating your monitor . . . . . . . . . . . . . . . . . . . . . . 30
Power on the monitor . . . . . . . . . . . . . . . . . . . 30
Using the control buttons . . . . . . . . . . . . . . . . . 30
OSD controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the On-Screen Display (OSD) menu . . . . . . . . 33
Accessing the OSD menu . . . . . . . . . . . . . . . . . . . . . . 33
OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . 44
Setting up your monitor . . . . . . . . . . . . . . . . . . 46
Setting the maximum resolution . . . . . . . . . . . . . . . . . . 46
If you have a Dell desktop or a Dell portable computer with internet
access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
If you have a non Dell desktop, portable computer, or graphics card
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the tilt, swivel, and vertical extension . . . . . . . 48
Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Vertical Extension . . . . . . . . . . . . . . . . . . . . . 48
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . 50
Common problems . . . . . . . . . . . . . . . . . . . . . 51
Product-specific problems . . . . . . . . . . . . . . . . 54

4  │  
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Safety Instructions . . . . . . . . . . . . . . . . . . . . . 55
FCC notices (U.S. Only) and other regulatory information55
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . 56

   │  5
About your monitor
Package contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and see Contacting Dell for more information if
something is missing.

NOTE: Some items may be optional and may not ship with your
monitor. Some features or media may not be available in certain
countries.

Monitor

Stand riser

Stand base

Power cable (varies by

countries)

6  │   About your monitor

HDMI 2.0 cable

DP 1.2 cable

USB 3.0 upstream cable

(enables the USB ports on the
monitor)

∞ Quick Setup Guide

∞ Safety and Regulatory
Information

About your monitor   │  7

Product features
The Dell S3220DGF monitor has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD), anti-static, and LED backlight. The monitor features include:
∞ 80.01 cm (31.5 in.) viewable area display (measured diagonally). 2560 x 1440
resolution, with full-screen support for lower resolutions.
∞ Selectable adaptive sync option (AMD FreeSync™ Premium Pro or No Sync),
high refresh rates and a rapid response time of 4 ms.
∞ Supports 48 Hz to 144 Hz (HDMI) and 48 Hz to 164 Hz (DP) in Freesync Mode,
165 Hz in fixed frequency mode.
∞ Smooth, low latency HDR gaming with AMD FreeSync™ Premium Pro
Technology.
∞ Digital connectivity with DP and HDMI.
∞ Equipped with 1 USB upstream port and 4 USB downstream ports.
∞ Plug and play capability if supported by your computer.
∞ On-Screen Display (OSD) adjustments for ease of setup and screen optimization.
∞ Monitor offers enhanced features for gaming such as Timer, Frame Rate Counter
and Dark Stabilizer in addition to enhanced gaming modes such as FPS (First-
Person Shooter), MOBA/RTS (Battle Royale/Real-Time Strategy), RPG (Role-
Playing Game), SPORTS, color adjustments (custom color, warm, cool) and three
additional game modes to personalize your preferences.
∞ Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
∞ Tilt, swivel and height adjustment capabilities.
∞ Security-lock slot.
∞ 0.3 W standby power when in the sleep mode.
∞ Dell Display Manager Software included.
∞ Premium Panel Exchange service for issues that cannot be resolved over the
phone.
∞ Optimize eye comfort with a flicker-free screen.

WARNING: The possible long-term effects of blue light emission from

the monitor may cause damage to the eyes, including eye fatigue, digital
eye strain, and so on. ComfortView feature is designed to reduce the
amount of blue light emitted from the monitor to optimize eye comfort.

8  │   About your monitor

Identifying parts and controls
Front view

1 2
Control buttons

Label Description Use

1 Function buttons Use the function buttons to adjust
items in the OSD menu. (For more
information, see Using the control
buttons)
2 Power On/Off button Use the power button to turn the
monitor On and Off.

About your monitor   │  9

Back view

2 DELL
Flat Panel Monitor /Monitor Plano Panel /Moniteur écran plat /⏢Ღ亟⽪ಘ
S3220DGF

3
Model No. /Modelo /N°de modelo /ර㲏: S3220DGFc
Input Rang /Entrade /Daya Tegangan:100-240V 50/60Hz,2A
䕨‫ޕ‬䴫ⓀӔ⍱䴫༃100-240Կ⢩,2ᆹษ,50/60䎛㥢
Consumo de energía en operación: xxxxx Wh
Удельная мощность рабочего режима - xxxx Вт/см²
Потребляемая мощность изделием в режиме ожидания - xx Вт
Потребляемая мощность изделием в выключенном режиме - xx Вт
Apparatet må lkoples jordet skkontakt.
Apparaten skall anslutas ll jordat u³ag.
Laite on liite³ävä suojakoske·milla varuste³uun pistorasiaan.
Apparatets skprop skal lslu³es en skkontakt med jord,
som giver forbindelse l skproppens jord.
The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
сделанный в Китай /Fabriqué en Chine /ѣു㼳䙖䆜䃔ֵ⭞䚄ᓜᚆۭᇩ㿌࣑Ⱦ
www.dell.com/regulatory_compliance Raheen Business Park Limerick Ireland (for EU Only) 
CAN ICES-3 (B)/NMB-3(B)
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two condions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operaon.

xxxxxxxxxxxxx
R-R-TPF-S3220DGFc
㥐㦤㣄‫ڊ‬㐔㷡㢬‫ڕ‬TPV Electronics (Fujian) Co., Ltd.  XXXXX
R33037
RoHS
080-200-3800

XXXXXX-XX
‫࣑ޛ‬100V, 2 A, 50/60 Hz

Q40G032N-700-03A

4
DELL S3220DGF
Flat Panel Monitor /⏨Წᱴ⽰ಞ
ශਭ:S3220DGF
Input Rang /䗉‫⭫ޛ‬Ⓠ:
100-240V 50/60Hz,2A
Made in China /ѣള࡬䙖
Date of Mfg/⭕ӝᰛᵕ⭕⭘ᰛᵕ: April. 2019
SVC Tag: S/N: CN-0P16TF-
1234567 TV100-87C-001U
Express Service -A00
Code:
123 456 789 0
Q40G032N-700-04A

1 5

Back View with monitor stand

Label Description Use

1 Cable management slot Use to organize cables by routing them
through the slot.
2 VESA mounting holes (behind VESA mounting holes (100 mm x
VESA cover) 100 mm). Use for Wall mounting the
monitor through a VESA-compatible
wall mount kit.
3 Regulatory information label Lists the regulatory approvals.
4 Stand release button Releases stand from monitor.
5 Regulatory label (including Lists the regulatory approvals. Refer
Barcode serial number and to this label if you need to contact
Service Tag label) Dell for technical support.The Service
Tag is a unique alphanumeric identifier
that enables Dell service technicians
to identify the hardware components
in your computer and access warranty
information.

10  │   About your monitor

Side view

Bottom view

1 2 3 4 5 6 78 9 10 9 11

Bottom view without monitor stand

Label Description Use

1 Power connector Connect the power cable (shipped with your monitor).
2 Security-lock slot Secure your monitor using a security lock (purchased
separately) to prevent unauthorized movement of your
monitor.
3 Stand lock To lock the stand to the monitor using a M3 x 6 mm
feature screw (screw not included).
4 HDMI1 2.0 port Connect to your computer using a HDMI cable.
5 HDMI2 2.0 port Connect to your computer using a HDMI cable.
6 DP 1.4 port Connect to your computer using a DP cable.
7 Audio line out Connect to an external speaker or a sub-woofer
port (purchased separately).*
8 USB 3.0 Connect the USB cable from this port to your
upstream port computer to enable the USB ports on your monitor.

About your monitor   │  11

9 USB 3.0 Connect your USB peripherals such as storage devices
downstream and printers.
ports
NOTE: To use this port, you must connect
the USB upstream cable (shipped with
your monitor) between the monitor and the
computer.
10 USB 3.0 USB 3.0 downstream port with charging capability.
downstream with Connect to charge your USB device.
BC1.2 charging
11 Headphone out Connect to the headphone.
port

*Audio line out port does not support headphones. To connect your headphones,
use the headphone out port on the monitor.

12  │   About your monitor

Monitor specifications
Model S3220DGF
Screen type Active matrix-TFT LCD
Panel type Vertical Alignment
Viewable image
Diagonal 800.1 mm (31.5 in.)
Horizontal, Active Area 697.3 mm (27.5 in.)
Vertical, Active Area 392.3 mm (15.4 in.)
Area 273550.8 mm2 (423.5 in.2)
Native resolution and 2560 x 1440 at 144 Hz (HDMI1 and HDMI2)
refresh rate
2560 x 1440 at 165 Hz (DP)
Pixel pitch 0.2724 mm x 0.2724 mm
Pixel per inch (PPI) 93
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Luminance output 400 cd/m² (typical)
Contrast ratio 3000 to 1 (typical)
Faceplate coating Anti-glare with 3H hardness, Haze 25%
Backlight LED edgelight system
Response time (Gray to 4 ms
Gray)
Color depth 1.07 billion colors
Color gamut sRGB CIE 1931 (99.7%) CIE1976 (98.8%)
DCI P3 CIE 1931 (89.2%) CIE1976 (92.4%)

About your monitor   │  13

Connectivity 2 x HDMI 2.0 with HDCP 2.2
(2560 x 1440, up to 144 Hz)
1 x DP 1.4
(2560 x 1440, up to 165 Hz)
1 x USB 3.0 upstream
1 x USB 3.0 downstream with BC1.2 charging
3 x USB 3.0 downstream
1 x Audio line out
1 x Headphone out
Bezel width (edge of monitor to active area)
Top 8.1 mm
Left/Right 8.1 mm
Bottom 24.6 mm
Adjustability
Height adjustable stand 150 mm
Tilt -5° to 21°
Swivel -30° to 30°
Pivot N/A
Dell display manager Easy Arrange and other key features
compatibility
Security Security-lock slot (cable lock optional purchase)

14  │   About your monitor

Resolution specifications

Model S3220DGF
Horizontal scan range 30 kHz to 250 kHz
Vertical scan range 48 Hz to 144 Hz (HDMI)
48 Hz to 165 Hz (DP)
48 Hz to 164 Hz (DP FreeSync)
Maximum preset 2560 x 1440 at 60 Hz with HDCP 2.2
resolution
2560 x 1440 at 165 Hz (DP)
2560 x 1440 at 144 Hz (HDMI)

Supported video modes

Model S3220DGF
Video display capabilities 480p, 480i, 576p, 720p, 1080p, 576i, 1080i, QHD
(HDMI/DP)

About your monitor   │  15

Preset display modes

HDMI display modes

Horizontal Vertical Sync Polarity

Pixel Clock
Display Mode Frequency Frequency (Horizontal /
(MHz)
(kHz) (Hz) Vertical)
IBM, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 79.9 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1680 x 1050 65.3 60.0 146.3 -/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
CTA, 1920 x 1080 135.0 120.0 297.0 +/+
VESA, 1920 x 1200 74.6 59.9 193.3 -/+
VESA, 2560 x 1440 88.8 60.0 241.5 +/-
VESA, 2560 x 1440 183.0 120.0 483.1 +/-
VESA, 2560 x 1440 586.0 143.9 222.0 +/-

16  │   About your monitor

DP display modes

Horizontal Vertical Sync Polarity

Pixel Clock
Display Mode Frequency Frequency (Horizontal /
(MHz)
(kHz) (Hz) Vertical)
IBM, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 79.9 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1680 x 1050 65.3 60.0 146.3 -/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
CTA, 1920 x 1080 135.0 120.0 297.0 +/+
VESA, 1920 x 1200 74.6 59.9 193.3 -/+
VESA, 2560 x 1440 88.8 60.0 241.5 +/-
VESA, 2560 x 1440 183.0 120.0 483.1 +/-
VESA, 2560 x 1440 645.0 165.0 244.3 +/-
N
 OTE: This monitor supports AMD FreeSync.

About your monitor   │  17

Electrical specifications

Model S3220DGF
Video input signals HDMI 2.0 (HDCP), 600 mV for each differential line,
100 ohm input impedance per differential pair
DP 1.2, 600 mV for each differential line, 100 ohm
input impedance per differential pair
DP 1.4, 600 mV for each differential line, 100 ohm
input impedance per differential pair
AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 2A
frequency/current (typical)
Inrush current 120 V: 30 A (Max.) at 0°C (cold start)
240 V: 60 A (Max.) at 0°C (cold start)

18  │   About your monitor

Physical characteristics

Model S3220DGF
Signal cable type ∞ Digital: HDMI, 19 pins
∞ Digital: DP, 20 pins
∞ Universal Serial Bus: USB, 9 pins
Dimensions (with stand)
Height (extended) 618.2 mm (24.34 in.)
Height (compressed) 468.7 mm (18.45 in.)
Width 709.1 mm (27.92 in.)
Depth 249.6 mm (9.83 in.)
Dimensions (without stand)
Height 424.9 mm (16.73 in.)
Width 709.1 mm (27.92 in.)
Depth 59.8 mm (2.36 in.)
Stand dimensions
Height (extended) 482.3 mm (18.99 in.)
Height (compressed) 437.1 mm (17.21 in.)
Width 319.7 mm (12.59 in.)
Depth 249.6 mm (9.83 in.)
Weight
Weight with packaging 15.53 kg (34.24 lb)
Weight with stand assembly 10.93 kg (24.10 lb)
and cables
Weight without stand 7.63 kg (16.82 lb)
assembly (no cables)
Weight of stand assembly 2.75 kg (6.06 lb)
Front-frame gloss Black frame 2-4 gloss units

About your monitor   │  19

Environmental characteristics

Model S3220DGF
Compliant Standards
∞ ENERGY STAR certified monitor
∞ RoHS-compliant
∞ BFR/PVC free monitor (excluding external cables)
∞ Arsenic-free glass and Mercury-free for the panel only
∞ Energy Gauge shows the energy level being consumed by the monitor in real
time.
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating ∞ Storage: -20°C to 60°C (-4°F to 140°F)
∞ Shipping: -20°C to 60°C (-4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating ∞ Storage 10% to 90% (non-condensing)
∞ Shipping 10% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,400 ft)
(maximum)
Non-operating 12,192 m (40,000 ft)
(maximum)
Thermal ∞ 341.44 BTU/hour (maximum)
dissipation ∞ 102.43 BTU/hour (typical)

20  │   About your monitor

Power management modes
If you have VESA's DPM compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use.
This is referred to as Power Save Mode*. If the computer detects input from
the keyboard, mouse or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of this
automatic power saving feature.
* Zero power consumption in off mode can only be achieved by disconnecting the
power cable from the monitor.

VESA Horizontal Vertical Video Power Power

Modes Sync Sync Indicator Consumption
Normal Active Active Active White 100 W
operation (maximum)**
30 W (typical)
Active-off Inactive Inactive Blanked White Less than 0.3 W
mode (Glowing )
Switch off - - - Off Less than 0.3 W

Power Consumption P ON 28.34 W

Total Energy Consumption (TEC) 89.21 kWh

** Maximum power consumption with max luminance, and USB active.

This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.

N
 OTE: This monitor is ENERGY STAR certified.
This product qualifies for ENERGY STAR in the factory default settings which can
be restored by “Factory Reset” function in the OSD menu. Changing the factory
default settings or enabling other features may increase power consumption that
could exceed the ENERGY STAR specified limit.

About your monitor   │  21

 N
 OTE:
PON: Power consumption of On Mode as defined in Energy Star 8.0 version.
TEC: Total energy consumption in KWh as defined in Energy Star 8.0
version.

22  │   About your monitor

Plug and play capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can
configure itself and optimize the monitor settings. Most monitor installations are
automatic, you can select different settings if desired. For more information about
changing the monitor settings, see Operating your monitor.

LCD monitor quality and pixel policy

During the LCD Monitor manufacturing process, it is not uncommon for one or
more pixels to become fixed in an unchanging state which are hard to see and do
not affect the display quality or usability. For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support site at www.dell.com/support/
monitors.

Maintenance guidelines
Cleaning your monitor
WARNING: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
CAUTION: Read and follow the Safety Instructions before cleaning the
monitor.
For best practices, follow the instructions in the list below while unpacking, cleaning
or handling your monitor:

• To clean your screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners or
compressed air.
• Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of
any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
• Handle your monitor with care as the black-colored monitor may get
scratched and show white scuff marks.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.

About your monitor   │  23

Setting up the monitor
Connecting the stand
NOTE: The stand is detached when the monitor is shipped from the
factory.
NOTE: The following procedure is applicable for the stand that shipped
with your monitor. If you are connecting a third-party stand, see the
documentation that shipped with the stand.
To attach the monitor stand:
1. Follow the instructions on the flaps of carton to remove the stand from the
top cushion that secures it.
2. Connect the stand base to the stand riser.
3. Open the screw handle on the stand base and tighten the screw to secure the
stand riser to the stand base.
4. Close the screw handle.

1 2

5. Slide the tabs on the stand assembly into the slots on the monitor and press
the stand assembly down to snap it into place.

24  │   Setting up the monitor

 1 2

6. Place the monitor upright.

Setting up the monitor   │  25

Connecting your monitor
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
NOTE: Do not connect all cables to the computer at the same time. It
is recommend to route the cables through the cable-management slot
before you connect them to the monitor.

To connect your monitor to the computer:

1. Turn Off your computer and disconnect the power cable.
2. Connect the HDMI or DP cable from your monitor to the computer.

Connecting the HDMI, DP and USB 3.0 cable

1
4 2
3

HDMI 2.0

HDMI 2.0 HDMI 2.0

USB

HDMI 2.0 DP USB

DP

1. Connect the USB upstream cable (shipped with your monitor) to an

appropriate USB 3.0 port on your computer. (See Bottom view for details.)
2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the
monitor.

26  │   Setting up the monitor

 3. Connect the power cables from your computer and monitor into a wall outlet.

Organizing cables
Use the cable-management slot to route the cables connected to your monitor.

Setting up the monitor   │  27

Removing the stand
NOTE: To prevent scratches on the screen when removing the stand,
ensure that the monitor is placed on a soft and clean surface.
NOTE: The following procedure is applicable only for the stand that
shipped with your monitor. If you are connecting a third-party stand,
see the documentation that shipped with the stand.
To remove the stand:
1. Place the monitor on a soft cloth or cushion at the edge of the desk.

2. Press and hold the stand release button, and then lift the stand off the
monitor.

28  │   Setting up the monitor

Wall mounting (optional)

(Screw dimension: M4 x 10 mm).

See the documentation that shipped with the VESA-compatible wall mounting kit.
1. Lay the monitor on a soft cloth or cushion at the edge of the desk.
2. Remove the stand. See Removing the stand for details.
3. Remove the four screws that secure the panel to the monitor.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. To mount the monitor on the wall, see the documentation that shipped with
the wall mounting kit.
NOTE: For use only with UL or CSA or GS-listed wall mount bracket
with minimum weight/load bearing capacity of 30.52 kg.

Setting up the monitor   │  29

Operating your monitor
Power on the monitor
Press the button to turn on the monitor.

Using the control buttons

Use the control buttons at the bottom edge of the monitor to adjust the image
being displayed.

1 2 3 4 5 6 7

30  │   Operating your monitor

Control buttons
The following table describes the control buttons:

Control Buttons Description

1 Use this button to choose from a list of preset
modes.
Shortcut key/Preset
Modes
2 Use this button to adjust the Game setting mode.

Game
3 Use this button to launch the Dark Stabilizer menu.
Dark Stabilizer
4 Use this button to activate Brightness/Contrast/
Volume adjustment.
Brightness/Contrast
5 Use the Menu button to launch the On-Screen
Display (OSD) and select the OSD Menu. See
Menu Accessing the OSD menu Accessing the OSD menu.
6 Use this button to go back to the main menu or exit
the OSD main menu.
Exit
7 Use the Power button to turn the monitor on and
off.
Power On/Off button
(with LED indicator) Solid white light indicates the monitor is On and fully
functional. Blinking white light indicates the power
save mode.

Operating your monitor   │  31

OSD controls
Use the buttons on the bottom of the monitor to adjust the image settings.

1 2 3 4

Control Buttons Description

1 Use the Up button to increase values or move up in
a menu.
Up
2 Use the Down button to decrease values or move
down in a menu.
Down
3 Use the OK button to confirm your selection in a
menu.
OK
4 Use the Back button to go back to the previous
menu.
Back

32  │   Operating your monitor

Using the On-Screen Display (OSD) menu
Accessing the OSD menu
NOTE: Any changes you make are automatically saved when you move
to another menu, exit the OSD menu, or wait for the OSD menu to
automatically close.
1. Press the button to display the OSD main menu.
Main Menu for HDMI input
Dell 32 Gaming Monitor

Game

Brightness / Contrast

Input Source

Display

Audio

Menu

Personalize

Others
75% 75%

S3220DGF

2. Press the and buttons to move between the setting options. As

you move from one icon to another, the option name is highlighted. See the
following table for a complete list of all the options available for the monitor.

3. Press the button once to activate the highlighted option.

4. Press and button to select the desired parameter.

5. Press and then use the and buttons, according to the indicators
on the menu, to make your changes.

6. Select the button to return to the main menu.

Operating your monitor   │  33

Icon Menu and Description
Submenus
Game Use Game to adjust the Game setting mode.
Dell 32 Gaming Monitor

Game Preset Modes Standard

Brightness / Contrast Game Enhance Mode Off

Input Source FreeSync On

Display Response Time Fast

Audio Dark Stabilizer 0

Menu Hue

Personalize Saturation

Others Reset Game

S3220DGF

Preset Modes ∞ Standard: Reset the color to default setting on your

monitor.
∞ FPS: Loads color settings ideal for First-Person Shooter
games.
∞ MOBA/RTS: Loads color settings: Ideal for “Multiplayer
Online Battle Arena” and “Real-time Strategy” games.
∞ RPG: Loads color settings ideal for Role-Playing games.
∞ SPORTS: Loads color settings: Ideal for “SPORTS”
games.
∞ Game 1/Game 2/Game 3: Allows you to customize the
color settings for your gaming needs.
∞ ComfortView: Decreases the level of blue light emitted
from the screen to make viewing more comfortable for
your eyes.
∞ Warm: Increases the color temperature. The screen
appears warmer with a red or yellow tint.
∞ Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
∞ Custom Color: Allows you to manually adjust the color
settings.

34  │   Operating your monitor

Game Enhance Adjusts Game Enhance Mode to Off, Timer, Frame Rate or
Mode Display Alignment.
Dell 32 Gaming Monitor

Game Preset Modes

Brightness / Contrast Game Enhance Mode Off

Input Source FreeSync Timer

Display Response Time Frame Rate

Audio Dark Stabilizer Display Alignment

Menu Hue

Personalize Saturation

Others Reset Game

S3220DGF

Freesync Allows you to set the Freesync On or Off.

Response Time User can select between Fast, Super Fast or Extreme.
Dell 32 Gaming Monitor

Game Preset Modes

Brightness / Contrast Game Enhance Mode

Input Source FreeSync

Display Response Time Fast

Audio Dark Stabilizer Super Fast

Menu Hue Extreme

Personalize Saturation

Others Reset Game

S3220DGF

Dark Stabilizer The feature improves the visibility in the dark gaming
scenarios. The higher the value (between 0 to 3), the better
visibility in dark area of the display image.
Hue This feature can shift the color of the video image to green
or purple. This is used to adjust the desired flesh tone color.
Use and to adjust the hue from 0 to 100.
Press to increase the green shade of the video image.
Press to increase the purple shade of the video image.
NOTE: Hue adjustment is available only when you
select FPS, RTS, RPG, SPORTS mode.

Operating your monitor   │  35

 Saturation This feature can adjust the color saturation of the video
image. Use and to adjust the saturation from 0 to
100.
Press to increase the monochrome appearance of the
video image.
Press to increase the colorful appearance of the video
image.
NOTE: Saturation adjustment is available only
when you select FPS, RTS, RPG, SPORTS mode.
Reset Game Resets the game settings to the factory defaults.
Brightness/ Use this menu to change the brightness or contrast levels
Contrast on the monitor.
Dell 32 Gaming Monitor

Game

Brightness / Contrast

Input Source

Display

Audio

Menu

Personalize

Others
75% 75%

S3220DGF

Brightness Brightness adjusts the luminance of the backlight.

Press the button to increase the brightness and press
the button to decrease the brightness (min. 0 / max.
100).
Contrast Adjust the brightness first, and then adjust the contrast only
if further adjustment is necessary.
Press the button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.

36  │   Operating your monitor

Input Source Use the input source menu to select between the different
video signals that may be connected to your monitor.
Dell 32 Gaming Monitor

Game DP

Brightness / Contrast HDMI 1

Input Source HDMI 2

Display Auto Select On

Audio Reset Input Source

Menu

Personalize

Others

S3220DGF

DP Select DP input when you are using the DP connector. Push

to select the DP input source.
HDMI 1 Select HDMI 1 input when you are using the HDMI 1
connector. Push to select the HDMI 1 input source.
HDMI 2 Select HDMI 2 input when you are using the HDMI 2
connector. Push to select the HDMI 2 input source.
Auto Select Select auto select to scan for available input signals.
Reset Input Select this option to restore default Input Source.
Source

Operating your monitor   │  37

 Display Use the display to adjust image.
Dell 32 Gaming Monitor

Game Aspect Ratio Wide 16:9

Brightness / Contrast Input Color Format RGB

Input Source Sharpness 50

Display Smart HDR Desktop

Audio Reset Display

Menu

Personalize

Others

S3220DGF

Aspect Ratio Adjusts the image ratio to Wide 16:9, Auto Resize or 4:3.
Dell 32 Gaming Monitor

Game Aspect Ratio Wide 16:9

Brightness / Contrast Input Color Format Auto Resize

Input Source Sharpness 4:3

Display Smart HDR

Audio Reset Display

Menu

Personalize

Others

S3220DGF

Input Color Allows you to set the video input mode to:
Format ∞ RGB: Select this option if your monitor is connected to a
computer or DVD player using the HDMI cable.
∞ YPbPr: Select this option if your DVD player supports only
YPbPr output.
Dell 32 Gaming Monitor

Game Aspect Ratio

Brightness / Contrast Input Color Format RGB

Input Source Sharpness YPbPr

Display Smart HDR

Audio Reset Display

Menu

Personalize

Others

S3220DGF

38  │   Operating your monitor

 Sharpness Use to increase the sharpness and to decrease the
sharpness level between 0 to 100.
Smart HDR Smart High Dynamic Range Imaging.
This technology simulates the human visual system to
process a wider range of luminosity than traditional imaging
technique can do.
It is most suitable for displaying darkest or brightest scenes.
∞ Desktop: Smart HDR setting for computer desktop usage.
∞ Movie HDR: Smart HDR setting for movie content.
∞ Game HDR: Smart HDR setting for gaming.
∞ Display HDR: Smart HDR setting for display usage.
∞ Off: Turn off Smart HDR function.
Reset Display Select this option to restore default display settings.
Audio Dell 32 Gaming Monitor

Game Volume 50

Brightness / Contrast Reset Audio

Input Source

Display

Audio

Menu

Personalize

Others

S3220DGF

Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Reset Audio Select this option to restore default display settings.

Operating your monitor   │  39

 Menu Select this option to adjust the settings of the OSD, such
as, the languages of the OSD, the amount of time the menu
remains on screen and so on.
Dell 32 Gaming Monitor

Game Language English

Brightness / Contrast Transparency 20

Input Source Timer 20 s

Display Reset Menu

Audio

Menu

Personalize

Others

S3220DGF

Language Language options set the OSD display to one of the eight
languages (English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by
pressing the and buttons from 0 to 100.
Timer OSD hold time: sets the length of time the OSD will remain
active after the last time you pressed a button.
Use and to adjust the slider in 1 second increments,
from 5 to 60 seconds.
Reset Menu Reset all OSD settings to the factory preset values.

40  │   Operating your monitor

 Personalize Users can choose a feature from Shortcut key 1, Shortcut
key 2, , Shortcut key 3, Shortcut key 4, Power Button LED,
USB or Reset Personalization, Preset Modes or Volume and
set it as a shortcut key.
Dell 32 Gaming Monitor

Game Shortcut Key 1 Preset Modes

Brightness / Contrast Shortcut Key 2 Game Enhance Mode

Input Source Shortcut Key 3 Dark Stabilizer

Display Shortcut Key 4 Brightness/Contrast

Audio Power Button LED On During Active

Menu USB Off During Standby

Personalize Reset Personalization

Others

S3220DGF

Shortcut Key 1 User can select one of the following: Preset Modes, Game
Enhance Mode, Freesync, Dark Stabilizer, Brightness/
Contrast, Input Source, Aspect Ratio or Smart HDR to set
the shortcut key 1.
Shortcut Key 2 User can select one of the following: Preset Modes, Game
Enhance Mode, Freesync, Dark Stabilizer, Brightness/
Contrast, Input Source, Aspect Ratio or Smart HDR to set
the shortcut key 2.
Shortcut Key 3 User can select one of the following: Preset Modes, Game
Enhance Mode, Freesync, Dark Stabilizer, Brightness/
Contrast, Input Source, Aspect Ratio or Smart HDR to set
the shortcut key 3.
Shortcut Key 4 User can select one of the following: Preset Modes, Game
Enhance Mode, Freesync, Dark Stabilizer, Brightness/
Contrast, Input Source, Aspect Ratio or Smart HDR to set
the shortcut key 4.
Power Button Allows you to set the power LED indicator On During Active
LED or Off During Active to save energy.
USB Allows you to set the USB On During Standby or Off During
Standby to save energy.
Reset Allows you to restore shortcut key to the default setting.
Personalization

Operating your monitor   │  41

 Others Dell 32 Gaming Monitor

Game Display Info

Brightness / Contrast DDC/CI On

Input Source LCD Conditioning Off

Display Firmware 33C104

Audio Service Tag G9DN4W2

Menu Reset Others

Personalize Factory Reset ENERGY STAR®

Others

S3220DGF

Display Info Press to display the information about the display.

Dell 32 Gaming Monitor

Game Display Info Model: S3220DGF

Brightness / Contrast DDC/CI Input Source: HDMI 1

Input Source LCD Conditioning Current: 1920x1080, 60Hz

Display Firmware Maximum: 2560x1440, 144Hz

Audio Service Tag DP Capability: -

Menu Reset Others HDMI: 2.0

Personalize Factory Reset

Others

S3220DGF

DDC/CI DDC/CI (display data channel/command interface) allows

your monitor parameters (brightness, color balance and etc.)
to be adjustable via the software on your computer.
You can disable this feature by selecting disable.
Enable this feature for best user experience and optimum
performance of your monitor.
Dell 32 Gaming Monitor

Game Display Info

Brightness / Contrast DDC/CI On

Input Source
LCD Conditioning Off

Display Firmware

Audio Service Tag

Menu
Reset Others

Personalize Factory Reset

Others

S3220DGF

42  │   Operating your monitor

 LCD Helps reduce minor cases of image retention. Depending on
Conditioning the degree of image retention, the program may take some
time to run. To start LCD conditioning, select Off.
Dell 32 Gaming Monitor

Game Display Info

Brightness / Contrast DDC/CI

Input Source LCD Conditioning On

Display Firmware Off

Audio Service Tag

Menu Reset Others

Personalize Factory Reset

Others

S3220DGF

Firmware Display the version of the firmware about the display.

Service Tag Display the service tag number of the display.
Reset Other Reset all settings under the others setting menu to the
factory preset values.
Factory Reset Restore all preset values to the factory default settings.
These are also the settings for ENERGY STAR® tests.
Dell 32 Gaming Monitor

Game Display Info

Brightness / Contrast DDC/CI On

Input Source LCD Conditioning Off

Display Firmware 33C104

Audio Service Tag G9DN4W2

Menu Reset Others

Personalize Factory Reset ENERGY STAR®

Others

S3220DGF

NOTE: Your monitor has a built-in feature to automatically calibrate

the brightness to compensate for LED aging.

Operating your monitor   │  43

OSD warning messages
Before the DDC/CI function is disabled, the following message is displayed:

Dell 32 Gaming Monitor

The function of adjusting display setting using PC application will be

disabled.
Do you wish to disable DDC/CI function?

Yes No

S3220DGF

When the monitor enters the Power Save Mode, the following message appears:

Dell 32 Gaming Monitor

Entering Power Save Mode.

S3220DGF

If HDMI cable is not connected, a floating dialog box as shown below appears. The
monitor will enter Power Save Mode after 4 minutes if left at this state.
Dell 32 Gaming Monitor

? No HDMI 1 Cable
1

The display will go into Power Save Mode in 4 minutes.

www.dell.com/S3220DGF

S3220DGF

If DP cable is not connected, a floating dialog box as shown below appears. The
monitor will enter Power Save Mode after 4 minutes if left at this state.
Dell 32 Gaming Monitor

? No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/S3220DGF

S3220DGF

44  │   Operating your monitor

When any control button is pressed at normal display state, a brief summary dialog
box as shown below appears on the top right corner of the screen, showing the
current setting of Preset Modes, Smart HDR, Response Time, Dark Stabilizer about
the display.
Dell 32 Gaming Monitor

Preset Modes Smart HDR Response Time Dark Stabilizer

Standard Desktop Fast 0

S3220DGF

NOTE: For more information, see Using the On-Screen Display (OSD)
menu.

See Troubleshooting for more information.

Operating your monitor   │  45

Setting up your monitor
Setting the maximum resolution
To set the maximum resolution for the monitor:
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 2560 x 1440.
4. Click OK.
If you do not see 2560 x 1440 as an option, you may need to update your graphics
driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
• Go to www.dell.com/support, enter your computer’s Service Tag, and
download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest graphic
drivers.
• Go to your graphics card website and download the latest graphic drivers.
If you have a Dell desktop or a Dell portable computer with internet access
• Go to www.dell.com/support, enter your service tag, and download the
latest driver for your graphics card.
5. After installing the drivers for your graphics adapter, attempt to set the
resolution to 2560 x 1440 again.
NOTE: If you are unable to set the resolution to 2560 x 1440, please
contact Dell to inquire about a graphics adapter that supports these
resolutions.

46  │   Operating your monitor

If you have a non Dell desktop, portable computer, or graphics card
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel, and so on).
6. Refer to the graphic card provider website for updated driver (for example,
www.ATI.com OR www.AMD.com).
7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 2560 x 1440 again.

Operating your monitor   │  47

Using the tilt, swivel, and vertical extension
NOTE: These values are applicable to the stand that was shipped with
your monitor. To set up with any other stand, see the documentation
that shipped with the stand.

Tilt, Swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for the
most comfortable viewing angle.

5° 21°

30° 30°

NOTE: The stand is detached when the monitor is shipped from the
factory.

Vertical Extension
NOTE: The stand can be extended vertically up to 150 mm.

150mm

48  │   Operating your monitor

Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.

Self-Test
Your monitor provides a self-test feature that allows you to check if your monitor is
functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monitor.
2. Disconnect all video cables from the monitor. This way, the computer doesn’t
have to be involved.
3. Turn on the monitor.
If the monitor is working correctly, it detects that there is no signal and one of the
following message appears. While in self-test mode, the power LED remains white.
Dell 32 Gaming Monitor

? No HDMI 1 Cable
1

The display will go into Power Save Mode in 4 minutes.

www.dell.com/S3220DGF

S3220DGF

NOTE: This box also appears during normal system operation, if the
video cable is disconnected or damaged.
4. Turn Off your monitor and reconnect the video cable; then turn on your
computer and the monitor.
If your monitor remains dark after you reconnect the cables, check your video
controller and computer.

Troubleshooting   │  49
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if any screen
abnormality you experience is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable
is unplugged and the monitor is in self-test mode.

1 2 3 4 5 6 7

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold Button 3 for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 3 on the bottom of the monitor again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and
text screens.
The test is complete when the text screen appears. To exit, press Button 3 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the video card and computer.

50  │  Troubleshooting
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:

Common Possible Solutions

Symptoms
No Video/Power ∞ Ensure that the video cable connecting the monitor and
LED off the computer is properly connected and secure.
∞ Verify that the power outlet is functioning properly using
any other electrical equipment.
∞ Ensure that the power button is pressed.
∞ Ensure that the correct input source is selected via the
Input Source menu.
No Video/Power ∞ Increase brightness and contrast controls using the OSD.
LED on ∞ Perform monitor self-test feature check.
∞ Check for bent or broken pins in the video cable
connector.
∞ Run the built-in diagnostics.
∞ Ensure that the correct input source is selected via the
Input Source menu.
Poor Focus ∞ Eliminate video extension cables.
∞ Reset the monitor to Factory Settings (Factory Reset).
∞ Change the video resolution to the correct aspect ratio.
Shaky/Jittery Video ∞ Reset the monitor to Factory Settings (Factory Reset).
∞ Check environmental factors.
∞ Relocate the monitor and test in another room.
Missing Pixels ∞ Cycle power On-Off.
∞ Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
∞ For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/support/monitors.

Troubleshooting   │  51
Stuck-on Pixels ∞ Cycle power On-Off.
∞ Pixel that is permanently off is a natural defect that can
occur in LCD technology.
∞ For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/support/monitors.
Brightness Problems ∞ Reset the monitor to Factory Settings (Factory Reset).
∞ Adjust brightness & contrast controls via OSD.
Geometric Distortion ∞ Reset the monitor to Factory Settings (Factory Reset).
∞ Adjust horizontal & vertical controls via OSD.
Horizontal/Vertical ∞ Reset the monitor to Factory Settings (Factory Reset).
Lines ∞ Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
∞ Check for bent or broken pins in the video cable
connector.
∞ Run the built-in diagnostics.
Synchronization ∞ Reset the monitor to Factory Settings (Factory Reset).
Problems ∞ Perform monitor self-test feature check to determine if
the scrambled screen appears in self-test mode.
∞ Check for bent or broken pins in the video cable
connector.
∞ Restart the computer in the safe mode.
Safety Related Issues ∞ Do not perform any troubleshooting steps.
∞ Contact Dell immediately.
Intermittent ∞ Ensure that the video cable connecting the monitor to
Problems the computer is connected properly and is secure.
∞ Reset the monitor to Factory Settings (Factory Reset).
∞ Perform monitor self-test feature check to determine if
the intermittent problem occurs in self-test mode.
Missing Color ∞ Perform monitor self-test feature check.
∞ Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
∞ Check for bent or broken pins in the video cable
connector.

52  │  Troubleshooting
Wrong Color ∞ Change the Color Setting Mode in the Color Settings
OSD to Graphics or Video depending on the application.
∞ Try different Preset Modes in Color settings OSD.
Adjust R/G/B value in Custom Color in Color settings
OSD.
∞ Change the Input Color Format to RGB or YPbPr in
the Color settings OSD.
∞ Run the built-in diagnostics.
Image retention from ∞ Use the Power Management feature to turn off
a static image left the monitor at all times when not in use (for more
on the monitor for a information, see Power management modes).
long period of time ∞ Alternatively, use a dynamically changing screensaver.
Video Ghosting or ∞ Change the Response Time in the Display OSD to
Overshooting Fast, Super Fast or Extreme depending on your
application and usage.

Troubleshooting   │  53
Product-specific problems
Specific Possible Solutions
Symptoms
Screen image is too ∞ Check the Aspect Ratio setting in the Display settings
small OSD.
∞ Reset the monitor to Factory Settings (Factory Reset).
Cannot adjust the ∞ Turn Off the monitor, unplug the power cord, plug it back,
monitor with the and then turn On the monitor.
buttons on the ∞ Check if the OSD menu is locked. If yes, press and hold
bottom of the panel the menu button for 6 seconds to unlock.
No Input Signal ∞ Check the signal source. Ensure the computer is not in
when user controls standby or sleep mode by moving the mouse or pressing
are pressed any key on the keyboard.
∞ Check if the video cable is plugged in properly. Disconnect
and reconnect the video cable if necessary.
∞ Reset the computer or video player.
The picture does ∞ Due to different video formats (aspect ratio) of DVDs, the
not fill the entire monitor may display in full screen.
screen ∞ Run the built-in diagnostics.

54  │  Troubleshooting
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety Environment and
Regulatory Information (SERI).

FCC notices (U.S. Only) and other regulatory information

For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
Please follow these safety instructions for best performance, and long life for your
monitor:
1. The socket-outlet shall be installed near the equipment and shall be easily
accessible.
2. The equipment can be installed on wall or ceiling mounting in horizontal
position.
3. The monitor is equipped with a three-pronged grounded plug, a plug with a
third (Grounding) pin.
4. Do not use this product near water.
5. Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on product.
6. Excessive sound pressure from earphones and headphones can cause hearing
loss. Adjustment of the equalizer to maximum increases the earphones and
headphones output voltage and therefore the sound pressure level.

Appendix   │  55
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available
in your area.
To get online Monitor support content:
1. Visit www.dell.com/support/monitors.
To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

56  │  Appendix