The document discusses different types of technical writing including traditional technical writing for professional audiences, end-user documentation to help users understand and operate products, and technical marketing content to convince readers to buy products. It provides examples for each type such as science papers, user help guides, product manuals, and brochures. The document then outlines five basic principles of good technical writing: writing for a specific reader, deciding the purpose, using simple language, telling the reader what will be covered, and making the writing visually appealing.
The document discusses different types of technical writing including traditional technical writing for professional audiences, end-user documentation to help users understand and operate products, and technical marketing content to convince readers to buy products. It provides examples for each type such as science papers, user help guides, product manuals, and brochures. The document then outlines five basic principles of good technical writing: writing for a specific reader, deciding the purpose, using simple language, telling the reader what will be covered, and making the writing visually appealing.
The document discusses different types of technical writing including traditional technical writing for professional audiences, end-user documentation to help users understand and operate products, and technical marketing content to convince readers to buy products. It provides examples for each type such as science papers, user help guides, product manuals, and brochures. The document then outlines five basic principles of good technical writing: writing for a specific reader, deciding the purpose, using simple language, telling the reader what will be covered, and making the writing visually appealing.
The document discusses different types of technical writing including traditional technical writing for professional audiences, end-user documentation to help users understand and operate products, and technical marketing content to convince readers to buy products. It provides examples for each type such as science papers, user help guides, product manuals, and brochures. The document then outlines five basic principles of good technical writing: writing for a specific reader, deciding the purpose, using simple language, telling the reader what will be covered, and making the writing visually appealing.
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TYPES OF TECHNICAL WRITINGS
1. Traditional Technical Writing- While traditional technical writing sounds broad, pieces
of content within this category are specifically written for professional audiences. These experts rely on traditional technical writing for targeted research papers, programming guidelines, and repair manuals. a. Science and Medical Papers- Research results can be hard to explain, so scientists collaborate with technical writers to interpret and organize findings. These papers act as learning resources for practitioners to understand procedures and results. As with any form of research, technical writers ensure that proper credibility is given in the text. b. Professional Reports and Review- In addition to writing for scientists and doctors, technical writers assist in creating reports for business growth and educational institutions. Examples of professional reports include project and business status reports, legal case reviews, and personnel activity reports. 2. End-User Documentation- Almost every product you purchase has a written explanation of operation. These “how-to” pieces are written to help users understand and operate products correctly. Since end-user documentation requires clear and concise instruction, it’s important to create content that breaks down technological terms to layman’s terms. a. User Help Guides- When software product users have questions that needs specific answers, they turn to user help guides. These are written to provide clear and sensible answers to common questions that may develop as use of software programs continue. User help guides are broken down into sections depending on the type of ‘help’ needed – allowing users to read ahead or re-read information to make their understanding of a product stronger.EXAMPLE:
b. Product Manuals- Product manuals are those small booklets that highlight a
product’s main features, general maintenance, and basic operation. It contains written guidelines informing the audience how to use a certain product. EXAMPLE: c. Assembly Guidelines - Since assembly guidelines tell users how to physically set up a product, technical writers are responsible for writing clear and user-friendly, step-by-step instructions. It’s important for these instructions to be written in a way that ensure users can accurately assemble products. EXAMPLE:
3. Technical Marketing Content
-Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action. The primary goal of marketing content, is to convince the reader to buy a product or service. a. Brochures- Brochures take users to a deeper level of understanding and appeal through clear descriptions, functions, and uses of a product. It is intended to provide customers with additional information on corporate offerings, and are used by sales personnel to persuade customers to purchase a product. The brochure – also called a data sheet, product brief or solution brief – describes the main features of the product, any specifications for its use and is usually accompanied by either a picture of the product or an architectural design, illustrating the solution. EXAMPLE:
Basic Principles of Good Technical Writing
We are done with the different types of technical writing needed in a specific profession. Now, are to move on to our next topic which is about the Basic Principles of Good Technical Writing. Have you ever wonder how do technical writers write direct and specific instructions? What principles do they follow to make technical writings? What are the qualities of technical writer to make a good technical instructions?
BASIC PRINCIPLES OF GOOD TECHNICAL WRITING Technical writing is one of the most important elements of a company's customer support strategy, and these five principles that technical writers must bear in mind to be successful. Inattention to any of these five areas often leads to a substandard document and dissatisfaction on the client end.
Mills and Walter (1980: 13-14) identified the basic principles as follows: 1. Always bear in mind a specific reader, real or imaginary, when you are writing a report; and always assume that he is intelligent but uninformed. An awareness of who is going to read a user guide, the knowledge gap that the user guide is filling and the delivery method of the guide all play important roles. 2. Before you start to write, always decide what the exact purpose of your report is; and make sure that every paragraph, every sentence, every word makes a clear contribution to that purpose and makes it at the right time. Before beginning any writing task, the writer analyzes audience and identifies the purpose for the document. The writer asks following questions about the audience:* Who will read the document?* What are their biases?* What are technical writer’s ethical responsibilities when communicating this to audience? With regard to purpose, technical writers ask: what should this document accomplish? What should it do? Should it:* Inform* Request* Instruct* Suggest* Order* Report* Reply* Analyse/ critique* Compare 3. Use language that is simple, concrete, and familiar. Different types of writing have different audiences, and each audience has its own linguistic needs, which the writer respects with tone and word choice. 4. At the beginning and end of every section of your report, check your writing according to this principle: First you tell the reader what you’re going to tell him, then you tell him what you’ve told him. 5. Make your report attractive to look at.
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