Interest Rates and Interest Charges
Interest Rates and Interest Charges
Interest Rates and Interest Charges
Fees
Penalty Fees
• Late Payment Up to $39.
• Returned Payment $28
How We Will Calculate Your Balance: We use a method called “daily balance.” See your credit card account agreement below for
more details.
Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your credit card
account agreement.
The information about the costs of the card described above is accurate as of May 1, 2019. This information may have changed after
that date. To find out what may have changed, write to us at P.O. Box 965033, Orlando, FL 32896-5033. This application and the credit
card agreement will be governed by federal law, and to the extent state law applies, the laws of Utah. Subject to the requirements and
limitations of applicable law, we may change, add to or delete any of the terms of the agreement, including the interest rates, fees and
charges and we will send you notice as required.
STATE NOTICES
CALIFORNIA RESIDENTS: If you are married, you may apply for a separate account.
NEW YORK RESIDENTS: A consumer credit report may be obtained in connection with evaluating your application and subsequently in connection with updates,
renewals, or extensions of credit for which this application is made. Upon your request, you will be informed whether a report was obtained, and if so, of the name and
address of the consumer reporting agency.
OHIO RESIDENTS: The Ohio laws against discrimination require that all creditors make credit equally available to all creditworthy customers, and that credit reporting
agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with this law.
WISCONSIN RESIDENTS: No provision of a marital property agreement, a unilateral statement under sec. 766.59, Wis. Stats., or a court decree under sec. 766.70,
Wis. Stats., adversely affects the interest of the creditor unless the creditor, prior to the time credit is granted, is furnished a copy of the agreement, statement or decree
or has actual knowledge of the adverse provision when the obligation to the creditor is incurred. Married residents of Wisconsin applying for an individual account
must give us the name and address of their spouse if the spouse also is a Wisconsin resident, regardless of whether the spouse may use the card. Please
provide this information to us at P.O. Box 965033, Orlando, FL 32896-5033.
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How to Withdraw Your Consent
You may not apply online for an Account and you may not register your Account for online services (including electronic statements or mobile alerts), unless you also
provide your consent to receive electronic communications. If you have registered for online services (such as electronic statements or mobile alerts) and you wish to
withdraw your consent to receive future electronic communications, you must un-enroll from each service you have elected to receive to completely withdraw your consent
to receive electronic communications. Additionally, you may call customer service at the number on your credit card or billing statement to withdraw your consent.
We will not impose any fee to process the withdrawal of your consent to electronic communications. However, you will not be able to receive your billing statements
electronically if you do not consent to receive electronic communications or withdraw your consent. Any withdrawal of your consent to electronic communications will be
effective only after we have a reasonable period of time to process your withdrawal request.
How to Update Your Records
You agree to promptly update your e-mail address if a change occurs by updating your information through the website listed on your billing statement or by calling
customer service.
Hardware and Software Requirements
In order to access and retain electronic communications, you must have the following:
• For personal computers:
o Access to the Internet via dial-up, DSL, cable modem, wireless access protocol or equivalent
o SSL-enabled web browser that supports JavaScript
o Sufficient electronic storage capacity on your hard drive or other data storage facility, or a means to print or store notices and information through your
browser software
• For mobile devices (phones, tablets, eReaders, or other mobile devices with Internet browsing capabilities):
o Access to the Internet via dial-up, DSL, cable modem, wireless access protocol or equivalent
o SSL-enabled web browser that supports HTML 5, JavaScript, and CSS3
o Sufficient electronic storage capacity on your hard drive or other data storage facility, or a means to print or store notices and information through your
browser software
Paper Copies of Communications
Upon your request we will provide you with a paper copy of a communication that we provide you electronically. If you would like a paper copy of any material (other
than your debt cancellation agreement), please write to us at: Synchrony Bank, P.O. Box 965033, Orlando, FL 32896-5033 or call us at the phone number listed on
the back of your credit card or on your billing statement. If you would like a copy of your debt cancellation agreement, please write to us at: Card Security, P.O. Box 39,
Roswell, GA 30077-0039. There will be no charge for a paper copy of any material we have sent you electronically.
Communications in Writing
All communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download a copy of this consent, the Account
agreement, the debt cancellation agreement (if elected) and any other electronic communication that is important to you for your records.
Electronic Signatures
You acknowledge that by clicking on the “Submit” or similar button, you are indicating your intent to sign up for electronic communications and that this shall constitute
your signature.
Federal Law
You acknowledge and agree that your consent is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic
Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct
business and communicate with you by electronic means.
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SECTIONS II, III, AND IV OF THE SYNCHRONY BANK CREDIT CARD ACCOUNT AGREEMENT
SECTION II: RATES, FEES AND PAYMENT INFORMATION
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SECTION III: STANDARD PROVISIONS
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Governing Law. Except as provided in the Resolving a Dispute with Arbitration section, this Agreement and your account are governed by federal law and, to the
extent state law applies, the laws of Utah without regard to its conflicts of law principles. This Agreement has been accepted by us in Utah.
Waiver. We may give up some of our rights under this Agreement. If we give up any of our rights in one situation, we do not give up the same right in another situation.
RESOLVING A DISPUTE WITH ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IF YOU DO NOT REJECT IT, THIS SECTION WILL APPLY TO YOUR ACCOUNT, AND MOST DISPUTES
BETWEEN YOU AND US WILL BE SUBJECT TO INDIVIDUAL ARBITRATION. THIS MEANS THAT: (1) NEITHER A COURT NOR A JURY WILL RESOLVE
ANY SUCH DISPUTE; (2) YOU WILL NOT BE ABLE TO PARTICIPATE IN A CLASS ACTION OR SIMILAR PROCEEDING; (3) LESS INFORMATION WILL
BE AVAILABLE; AND (4) APPEAL RIGHTS WILL BE LIMITED.
1. CLAIMS AND PARTIES. If either you or we make a demand for arbitration, you and we must arbitrate any dispute or claim between you (including any other
user of your account), and us (including our parents, affiliates, agents, employees, officers, and assignees) that directly or indirectly arises from or relates to your
account, your account Agreement or our relationship, except as noted below. In addition, dealers/merchants/retailers and/or any assignee, agent, or service
provider of ours that collects amounts due on your account are intended beneficiaries of this Arbitration section and may enforce it in full (notwithstanding any
state law to the contrary).
2. This Arbitration section broadly covers claims based upon contract, tort, consumer rights, fraud and other intentional torts, negligence, constitution, statute,
regulation, ordinance, common law and equity and claims for money damages and injunctive or declaratory relief, even if they arose before this section took effect.
You may not sell, assign or transfer a claim.
3. Examples of claims subject to arbitration are disputes about an account transaction, fees, charges or interest, the events leading up to the Agreement (such as
any disclosures, advertisements, promotions or oral or written statements, warranties or representations made by us), an application for or denial of credit, any
product or service provided by us or third parties in connection with the Agreement, credit reporting, benefit programs related to your account including any
reward program, the collection of amounts due by our assignees, service providers, or agents and the manner of collection.
4. However, we will not require you to arbitrate any individual case in small claims court or your state’s equivalent court, so long as it remains an individual case in
that court. Also, even if all parties have opted to litigate a claim in court, you or we may elect arbitration with respect to any claim made by a new party or any claim
later asserted by a party in any related or unrelated lawsuit, including modifying an individual claim to assert a class, representative or multi-party claim. Arbitration
may be requested at any time, even where there is a pending lawsuit, unless a trial has begun, or a final judgment entered.
5. Only a court will decide disputes about the validity, enforceability, coverage or scope of this Arbitration section or any part thereof. However, any dispute that
concerns the validity or enforceability of the Agreement as a whole is for the arbitrator to decide.
6. NO CLASS ACTIONS. IF EITHER YOU OR WE ELECT TO ARBITRATE A CLAIM, NEITHER YOU NOR WE WILL HAVE THE RIGHT (A) TO PARTICIPATE IN
A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE ACTION IN COURT OR IN ARBITRATION, EITHER AS A CLASS
REPRESENTATIVE OR CLASS MEMBER, OR (B) TO JOIN OR CONSOLIDATE CLAIMS WITH CLAIMS OF ANY OTHER PERSONS EXCEPT ACCOUNTHOLDERS
ON YOUR ACCOUNT. THUS, YOU MAY NOT BRING CLAIMS AGAINST US ON BEHALF OF ANY ACCOUNTHOLDER WHO IS NOT AN ACCOUNTHOLDER ON
YOUR ACCOUNT, AND YOU AGREE THAT ONLY ACCOUNTHOLDERS ON YOUR ACCOUNT MAY BE JOINED IN A SINGLE ARBITRATION WITH ANY CLAIM
YOU HAVE.
7. PROCEDURES. The party who wants to arbitrate must notify the other party in writing. This notice can be given after the beginning of a lawsuit or in papers filed
in the lawsuit. Otherwise, your notice must be sent to Synchrony Bank, Legal Operation, P.O. Box 29110, Shawnee Mission, KS 66201-5320, ATTN: ARBITRATION
DEMAND. The party seeking arbitration must select either the American Arbitration Association (AAA), 120 Broadway, Floor 21, New York, NY 10271, www.adr.org,
or JAMS, 620 Eighth Avenue, 34th Floor, New York, NY 10018, www.jamsadr.com, to administer the arbitration. If neither administrator can handle the dispute, a
court with jurisdiction will appoint an arbitrator.
8. The arbitration administrator will appoint the arbitrator and will tell the parties what to do next. The arbitrator must be a lawyer with at least ten years of legal
experience. The arbitrator must apply the same law, consistent with the Federal Arbitration Act (FAA), that would apply to an individual action in court, but may
use different procedural rules. The arbitrator will apply the same statutes of limitation and privileges that a court would apply if the matter were pending in court.
9. The arbitrator may award any damages or other relief or remedies that would apply under applicable law to an individual action brought in court, including, without
limitation, punitive damages (governed by the Constitutional standards employed by the courts) and injunctive, equitable and declaratory relief (but only in favor
of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim). The parties will bear the fees and
costs of their attorneys, witnesses and experts. However, the arbitrator will have the authority to award fees and costs of attorneys, witnesses and experts to the
extent permitted by the Agreement, the administrator’s rules or applicable law.
10. The arbitration will take place by phone or at a location reasonably convenient to you. If you ask, we will pay all the fees the administrator or arbitrator charges if
you cannot obtain a waiver of fees from the administrator and are acting in good faith. We will always pay arbitration costs required by the administrator’s rules or
that are necessary for this Arbitration section to be enforced.
11. GOVERNING LAW. This Arbitration section is governed by the FAA. Utah law shall apply to the extent state law is relevant under the FAA, unless otherwise
stated herein. The arbitrator’s award will be final and binding, except for any appeal right under the FAA. Any court with jurisdiction may enter judgment upon
the arbitrator’s award. The arbitration award and any judgment confirming it will apply only to the specific case and cannot be used in any other case except to
enforce the award.
12. SURVIVAL. This Arbitration section shall survive the repayment of all amounts owed, the termination, cancellation or suspension of the Agreement or your
account or credit privileges, any legal proceeding, and any bankruptcy by you, to the extent consistent with applicable bankruptcy law. If this Arbitration section
conflicts with the applicable arbitration rules or the other provisions of the Agreement, this Arbitration section shall govern.
13. SEVERABILITY. If any portion of this Arbitration section is held to be invalid or unenforceable, the remaining portions shall nevertheless remain in force with the
following two exceptions. First, if a determination is made that the “No Class Actions” provision is unenforceable, and that determination is not reversed on appeal,
then this Arbitration section shall be void in its entirety. Second, if a court determines that a public injunctive relief claim may proceed notwithstanding the “No Class
Actions” provision, and that determination is not reversed on appeal, then the public injunctive relief claim will be decided by a court, and any individual claims will
be arbitrated. The parties will ask the court to stay the public injunctive relief claim until the other claims have been finally concluded.
14. HOW TO REJECT ARBITRATION. You may reject this Arbitration section. If you do that, a court will resolve any dispute or claim. To reject this section, send
us a notice within 45 days after you open your account or we first provided you with your right to reject this section. The notice must include your name, address,
account number, and personal signature, and must be mailed to Synchrony Bank, P.O. Box 965012, Orlando, FL 32896-5012. This is the only way you can reject
this section. Rejecting this Arbitration section will not affect any other provision of the Agreement. It will also not affect any prior arbitration agreement or dispute
resolution provision between you and us, which will remain in full force and effect. If you don’t reject this Arbitration section, it will be effective as of the date of the
Agreement and will supersede any prior arbitration agreement between you and us that would otherwise be applicable.
Margaret Keane
President and CEO
Synchrony Bank
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PRIVACY POLICY
Rev. 3/17
FACTS WHAT DOES SYNCHRONY BANK
DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit
some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal
information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This
information can include:
Social Security number and income
Account balances and payment history
Credit history and credit scores
How? All financial companies need to share customers’ personal information to run their everyday business. In the section
below, we list the reasons financial companies can share their customers’ personal information; the reasons
Synchrony Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Synchrony Can you limit
Bank share? this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court Yes No
orders and legal investigations, or report to credit bureaus
For our marketing purposes—
Yes No
to offer our products and services to you
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
Yes No
information about your transactions and experiences
For our affiliates’ everyday business purposes—
Yes Yes
information about your creditworthiness
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you Yes Yes*
To limit our Call 1-877-905-2097—our menu will prompt you through your choice(s)
sharing Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice, or
earlier if you consent or for types of information for which you do not have the right to limit our sharing. When you
are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions? Call 1-877-905-2097
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What we do
How does Synchrony To protect your personal information from unauthorized access and use, we use security measures that
Bank protect my comply with federal law. These measures include computer safeguards and secured files and buildings.
personal information?
How does Synchrony We collect your personal information, for example, when you
Bank collect my open an account or give us your contact information
personal information? provide account information or pay your bills
use your credit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other
companies.
Why can’t I limit Federal law gives you the right to limit only
all sharing? sharing for affiliates’ everyday business purposes—information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more
on your rights under state law.
What happens when I Your choices will apply to everyone on your account.
limit sharing for an
account I hold jointly
with someone else?
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include financial companies, such as Synchrony Financial and its subsidiaries, including
Retail Finance Credit Services, LLC and CareCredit LLC.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Nonaffiliates we share with can include the retailer named on your account and direct marketing
companies.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or
services to you.
Our joint marketing partners include insurance companies.
Other important information
If your account has a California or Vermont billing address, you are automatically treated as if you have chosen to limit our sharing
of information with affiliates and nonaffiliates. If your account has a California billing address, we will not share information for joint
marketing purposes with other financial companies. If your account no longer has a California or Vermont address, these special rules
will stop applying and you will need to notify us if you want to exercise your right to restrict our sharing of information with affiliates
or nonaffiliates.
*Please keep in mind that, as permitted by federal law, if you choose to limit our sharing of information with nonaffiliates, your choice will not prohibit us from
sharing your information with dealers/merchants/retailers/contractors/providers (and their affiliates and program sponsors) that accept the credit card in con-
nection with maintaining and servicing the consumer program identified on your credit card agreement or credit card, including marketing of such program.
The above notice applies only to the consumer credit card account with Synchrony Bank, as identified on your credit card agreement or credit card, and does
not apply to any other accounts you have with us. It replaces our previous privacy notice disclosures to you. We can change our privacy policy at any time and
will let you know if we do if/as required by applicable law.
For helpful information about identity theft, visit the Federal Trade Commission’s (FTC) consumer website at https://www.identitytheft.gov/ .
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