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Education: London, UK - 776-603-0165 - Mjaber2020@student - Hult.edu

Mustafa Jaber has experience in operations management, customer service, and business development. He is pursuing a Master's in International Business at Hult International Business School in London after obtaining a Bachelor's in International Business from Lebanese American University. His previous roles include Operations Coordinator at Smart College where he increased student registrations and developed their online platform in response to COVID-19, and a customer experience internship at Saradar Bank.

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47 views

Education: London, UK - 776-603-0165 - Mjaber2020@student - Hult.edu

Mustafa Jaber has experience in operations management, customer service, and business development. He is pursuing a Master's in International Business at Hult International Business School in London after obtaining a Bachelor's in International Business from Lebanese American University. His previous roles include Operations Coordinator at Smart College where he increased student registrations and developed their online platform in response to COVID-19, and a customer experience internship at Saradar Bank.

Uploaded by

mustafa jaber
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Mustafa Jaber

London, UK | 776-603-0165| Mjaber2020@student.hult.edu | www.linkedin.com/in/mustafaAjaber

Education

Master of International Business Oct 2020 - Expected Aug 2021


Hult International Business School—London, United Kingdom

Bachelor of Science in International Business Sep 2017 - May 2020


Lebanese American University — Beirut, Lebanon

Professional Experience

Smart College — Tyre, Lebanon Apr 2019 - Sep 2020

Operations Coordinator Managed all service level agreements and community use of school site, coordinated
planning, procurement, and training, and revised school policies
• Arranged registration and achieved a 10% increase in incoming student registrations
• Developed and implemented a new online framework for the school in response to the COVID-19 pandemic
• Recruited new teachers and staff and coordinated their technical and pedagogical training
• Led all operations within the college to make sure efficiency is optimized and maintained
• Planned and organized a two month summer school program for 250 students

Saradar Bank — Beirut, Lebanon Jun 2019 - Aug 2019

Customer Experience Agent - Internship. Addressed customer service account inquiries on account balances,
transaction details, and financial statements
• Worked closely with the head teller in evaluating tellers’ performance to ensure quality of work and service to
members
• Balanced numbers at the end of the business day
• Oversaw ATM deposits and withdrawals

Earlier Positions

LAU Case Competition — Beirut, Lebanon Apr 2019


• Attended several workshops that explore the local and international business environments
• Worked in teams on conducting and analyzing business cases for companies such as EY,Cisco and MSD
• Pitched solutions for juries formed from members of the participating companies

Hult Prize — Beirut, Lebanon Sep 2018 - Dec 2018


• Participated in workshops and webinars for business training
• Developed a business idea and initiated a business plan

Rotaract Club – Tyre, Lebanon Dec 2017 - Dec 2018


• Launched an initiative whose aim is to alleviate poverty in certain districts in Tyre through providing food and
shelter to 23 families per month
• Directed the logistics operations related to financing and sponsoring 3 community service activities during that
year

AIE Club – Beirut, Lebanon Sep 2017 - Dec 2017


• Organized various social events and initiatives at the Lebanese American University

Financial Accounting (Lebanese American University) – Beirut, Lebanon Sep 2017 - Dec 2017
• Interviewed the CEO of a tech company (ISN Technologies) to gather the required information
• Prepared the financial statements (Balance Sheet, Income Statement and Cash Flow Statement) for the
company to analyze its performance

Additional Information

Languages: Bilingual: Full Fluency in spoken and written English and Arabic. Rudimentary French
Certifications: Participation certificate in Business Communication workshop - Lebanese American University
Participation certificate in Developing a Business Plan workshop - Lebanese American University
Technologies: General computer literacy (Excel, Word, PowerPoint), Zoom, Webex, Social Media, Adobe Illustrator

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