WELL Building Standard
WELL Building Standard
WELL Building Standard
General:
• The Standard is organized into seven categories of wellness called Concepts: Air, Water, Nourishment, Light, Fitness,
Comfort and Mind.
• The seven Concepts are comprised of 105 features. Every feature is intended to address specific aspects of occupant
health, comfort or knowledge.
• Each feature is divided into parts, which are often tailored to a specific building type. Within each part are one or more
requirements, which dictate specific parameters or metrics to be met
• Features can be Performance-based standards (a project must meet acceptable quantified thresholds) or prescriptive
standards (require specific technologies, design strategies or protocols to be implemented).
• GBCI is the third-party certification body for WELL. GBCI performs Documentation Review and Performance Review for
all projects.
Glossary
• Alternative Adherence Paths (AAP): WELL allows for innovative, alternate solutions for meeting requirements as long
alternative still meet the intent of the requirement and are supported by cited scientific, medical and industry research.
• Alveoli: Small thin-walled air-containing compartments of the lung that are typically arranged in saclike clusters that give
the tissue a honeycomb appearance and expand its surface area for the purpose of air exchange.
• Color Temperature: XA way to describe the light appearance of a light bulb. It is measured in degrees of Kelvin on a scale
of 1000 to 10,000. Light bulbs of color temperature of 4,500K and above will give off a blue-white light that mimics
daylight.
• Curative Action Plan: A document that outlines strategies that a project team will employ to address any unmet criteria
as identified in a WELL report.
• Free Address: Ability for occupants to be able to choose their own workspace within the office or workplace.
• High-touch surfaces: Surfaces that are frequently touched by building occupants. It includes non-porous (table tops,
chairs, countertops, plumbing fixtures, phones) and porous (rugs, curtains, towels, bedding).
• Homeothermy: The balancing of heat gains and losses to maintain the body’s core temperature within its narrow range,
97-100 °F, and regulated by the hypothalamus
• Innovative Features: Allows a project team to submit ideas for new features under a certain concept. Innovation
features must address a novel aspect relevant to a specific WELL Concept, with robust supporting literature from health
and medical research.
• Metabolic syndrome: Medical conditions that increases chances of developing cardiovascular disease, diabetes fatty
liver disease and several cancers.
• Optimizations: Additional features required to achieve Gold or Platinum level certification. Optimizations are not
required to achieve Silver level certification.
• Preconditions: Mandated features that must be met for all levels of WELL certification.
• Sick Building Syndrome (SBS): An illness where no disease can be identified, yet acute health effects are linked to time
spent in a building. SBS symptoms include eye, skin and airway irritation, headache and fatigue.
• WELL Accredited Professional (WELL AP): A professional who has extensive industry experience and knowledge of the
WELL process. Such professionals have successfully completed IWBI’s WELL AP exam.
• WELL Online: Official online registration application and project management system for WELL. Project administrators
must register projects in WELL Online and may delegate responsibilities over specific features to other project team
members. All documents must be uploaded into WELL Online for review and approval.
• Performance Testing Agents: An agent who is trained and qualified to conduct performance testing for WELL. This may
refer to GBCI agents or individuals from other organizations who are trained and approved by GBCI (WELL v2 only).
• WELL Reviewer: A GBCI agent who reviews and approves all documentation and performance test results for WELL.
• WELLographies: A rich body of research supported the development of the underlying concepts and requirements of the
WELL Building Standard.
Project Registration
• Projects must be registered with IWBI through WELL Online
• Project teams may register at any point as they progress through the design and development process.
• The WELL project should be defined by a clear boundary such that the WELL project is physically distinct from other
interior spaces within the building.
Project Types:
• WELL building standard Version 1.9 is applicable to commercial and institutional buildings.
• New and existing buildings:
o Certification for the entire building.
o Office buildings where a minimum of 90% of the total floor area is occupied by the building owner and is
operated by the same management.
• New and existing interiors:
o Office projects only occupying a portion of the space in a building, or an entire existing building not undergoing
major renovation.
o WELL Certification for tenants is possible in buildings that have not first achieved Core and Shell certification.
• Core and shell:
o Projects in which at least 75% of the project area is occupied by one or more tenant, including common spaces
accessible by all tenants and project owner spaces.
o 100% of the building core and shell and all portions of the interior buildout or managed by the project owner are
included in the project scope for design and operations.
Scoring:
• Failure to achieve any Precondition in any Concept will preclude the award of WELL Certification.
• Innovation and Not Applicable features are only counted in OA, not TO.
• Not Applicable (N/A) Features: Features that are not applicable to a particular project.
• The WELL Score (WS) is rounded to the nearest whole number.
• TP = Total Preconditions
• PA = Preconditions Achieved
• TO = Total Optimization
• OA = Optimizations Achieved
• FAIL: PA / TP < 1, WELL Score WS = ( PA / TP ) * 5
• PASS: PA / TP = 1, WELL Score WS = 5 + (Optimizations Achieved) / (Total Optimizations) * 5
• Silver score: 5 to 6 (all compulsory Precondition features have been met).
• Gold score: 7 to 8.
• Platinum score: 9 to 10.
Documentation Requirements:
• General Documents: Required for the certification process and not linked to the verification of a specific feature. They
are used to inform IWBI and the WELL Reviewer of details of the project.
o Signed WELL Certification Agreement.
o A project checklist.
o Representative floor plans or project maps.
o Mechanical drawings.
o Narrative: To describe the project in general and listing the attempted features.
o Proof of construction completion: This may be through a certificate of occupancy or other documentation that
similarly confirms that construction is complete.
• Annotated Documents: Existing project documents marked up to provide additional information to indicate how WELL
features have been met.
o Design drawings: Architectural and MEP.
o Construction documents: As-built drawing
o Other documents: Including design narratives, design reports, and balancing report.
o Policy document: A formally adopted set of rules of operation or behavior followed by or implemented in the
project to comply with WELL feature requirements.
o Operations schedule: A document outlining routine or cyclical maintenance implemented in the project to
comply with WELL feature requirements.
o Professional narratives
• Letters of Assurance (LOAs): Letters of assurance will be required from Architect, Contractor, Engineer and Owner to
confirm that the requirements of WELL features have been met.
• On-site Assessment/ Performance verification (by assessor or WELL Performance Testing Agent):
o Performance Tests: Related to air quality, water quality, sound levels and light levels. Testing is completed
according to IWBI’s sampling protocols based on the size and type of the project, and samples are sent to third-
party labs for analysis.
o Visual inspection.
o Sampling protocol based on size and type of project.
Document Stages
• Intent-stage documents:
o An optional review phase available in WELL v2 only.
o Early phase of review to receive the WELL Design & Operations (WELL D&O) designation.
• Implementation-stage documents:
o Final project documentation.
o WELL Certification requires approval of all Implementation-stage documents for features being pursued.
WELL Report
• The WELL report will provide a feature-by-feature assessment of whether requirements of WELL features pursued by the
project were approved.
• If the WELL report indicates a pass, then the project will be issued the applicable certification level as described in the
WELL report.
• The project team is required to either accept their WELL report via WELL Online or initiate curative actions or an appeal
within 180 calendar days.
Annual Submissions
In order to maintain status as a WELL Certified project prior to recertification, the following documents require submission
to WELL Online on an annual basis:
• Results of occupancy surveys
• Proof of maintenance (e.g., logs of cleaning schedules and filter replacement)
• On-going monitoring of environmental parameters (e.g., air and water quality)
WELL Recertification
• To maintain WELL Certification, projects must be recertified a minimum of every three years.
• Certain features require ongoing documentation and performance data submitted annually.
• Recertification includes review of letters of assurance and performance verification.
• For the first recertification, the project can be reviewed under current or original WELL version. For subsequent
recertification, the project will be reviewed under the WELL version in place 12 months prior to expiration of
certification.
Wellness and Body Systems
Cardiovascular System
• Comfort features mitigate stress.
• Healthy diets and active lifestyles control body weight and strengthen the muscles of the heart.
• Environmental pollutants in air, such as tobacco and VOCs, directly harm the heart and vessels.
Digestive System
• Comfort features mitigate stress.
• Proper diets help to limit the consumption of foods and substances that cause digestive discomfort.
• Treatment of surfaces ensures that microbes and toxins do not enter our digestive system via our foods.
Endocrine System
• Comfort features mitigate stress.
• Nourishment features limit the ingestion of compounds that disrupt proper endocrine regulation.
• Elimination of environmental pollutants reduces exposure to toxins that interfere with the endocrine system.
Immune System
• The use of non-toxic materials limits the exposure to chemicals that weaken the immune function.
• Water and air filtration systems limit the exposure to bacterial.
• Reduce stress, improve nutrition and fitness, which help strengthen the immune system.
Integumentary System
• Maintain integumentary system integrity.
• Building materials to be absent of toxins that could be harmful if absorbed through the body’s outermost layers.
Muscular System
• Encourage physical activity.
• Ergonomic designs are intended to reduce the ligament strain and muscular injuries.
• Active furnishings and design principles encourage small amounts of physical activity and reduce sedentariness.
Nervous System
• Limit the exposure to environmental toxins in air and water
• Encourage balanced diets and optimal levels of physical activity
• Comfort features enhance sleep quality and mitigate stress.
Reproductive System
• Proper diet and exercise
• Ergonomic and toxin avoidance strategies that help support reproductive health.
Respiratory System
• Elimination of VOCs and particulate matter from ambient air helps to prevent direct damage to the lungs.
• Mitigation of molds and microbes reduces the incidence of infections and allergic reactions.
• Fitness help to improve lung function and the overall strength of the respiratory system.
Skeletal System
• Ergonomics to improve posture and alignment and limit physical stress.
• Fitness and nutrition support skeletal system health and function.
Urinary System
• Comfort features reduce stress prevent the likelihood of high blood pressure and hormone levels that negatively
affect urinary function.
• Restriction of toxins and pathogens helps to limit the incidence of urinary infections.
Air Features
Feature 01 - Air Quality Standards
• Part 1: Interior Paints and Coatings: VOC limits of newly applied interior paints and coatings meet:
o 100% of installed products meet California Air Resources Board (CARB, Suggested Control Measure (SCM) for
architectural coatings) or South Coast Air Quality Management District (SCAQMD)
o At minimum 90%, by volume, meet the California Department of Public Health (CDPH) for VOC emissions.
o Applicable national VOC content regulations or conduct testing of VOC content in accordance with ASTM D2369-
10; ISO 11890, part 1; ASTM D6886-03; or ISO 11890-2
• Part 2: Interior Adhesives and Sealants: The VOC limits of newly applied interior adhesives and sealants meet:
o 100% of installed products meet South Coast Air Quality Management District (SCAQMD) for VOC content.
o At minimum 90%, by volume, meet the California Department of Public Health (CDPH)
o Applicable national VOC content regulations or conduct testing of VOC content in accordance with ASTM D2369-
10; ISO 11890, part 1; ASTM D6886-03; or ISO 11890-2
• Part 3: Flooring
o The VOC limits all of newly installed interior flooring meet the California Department of Public Health (CDPH)
• Part 4: Insulation
o The VOC limits of newly installed interior thermal and acoustic insulation meet the California Department of
Public Health (CDPH)
• Part 5: Furniture and Furnishings: The VOC emissions of at least 95% (by cost) of all newly purchased interior furniture
and furnishings must meet:
o ANSI/BIFMA e3-2011 Furniture Sustainability Standard
o California Department of Public Health (CDPH)
Key facts: VOCs include benzene and formaldehyde. VOC Levels indoors can be 5 times greater than outdoor.
• Part 1: Cooling Coil Mold Reduction: Comply with one of the following:
o Ultraviolet lamps are employed on the cooling coils and drain pans of the mechanical system. UV Irradiation is
modeled.
o Building policy states that all cooling coils are inspected on a quarterly basis for mold growth and cleaned if
necessary. Dated photos demonstrating adherence are provided to the IWBI on an annual basis.
• Part 2: Mold Inspections: The following are not present:
o Signs of discoloration and mold on ceilings, walls or floors
o Signs of water damage or pooling
• Part 1: Cleaning Plan for Occupied Spaces: The cleaning plan should include:
o Cleaning equipment (should comply with Table A4, Appendix C)
Use of sustainably powered cleaning equipment complying with Green Seal standard GS-42
For projects in humid climates, powder carpet cleaning systems must be used
Battery-powered equipment must be equipped with gel batteries
Equipment must be designed with safeguards (rollers, bumpers) to protect surface damage.
o Training program (should comply with requirements in Table A4, Appendix C)
o A list of approved cleaning products certification (cleaning products should comply with Table A4, Appendix C)
EPA's Safer Choice, GreenSeal, Environmental Choice New Zealand, EU Ecolabel, Nordic Swan, etc.
o Cleaning protocol for high-touch Surfaces (surfaces that require more frequent and thorough sanitization).
Non-porous: chairs, table tops, countertops, door handles, bathtubs, shower walls, etc.
Porous: rugs, curtains, towels, bedding, furniture covers.
o A cleaning schedule that specifies the extent and frequency of cleaning
o Dated cleaning logs that are maintained and available to all occupants
• Part 1: Pesticide Use: Eliminate the use of pesticides and herbicides, or minimize their use through ONE of the following:
o Create a pest management plan for pesticide/herbicide use. Plan should be based on Chapter 3 of the San
Francisco Environment Code Integrated Pest Management (IPM) program.
o Only use pesticides with a Hazard Tier ranking of 3 (least hazardous)
Pesticide Research Institute (PRI) PestSmart & Product Evaluator: Databases with information on
pesticide products. Products are ranked using the easy-to-understand Hazard Tier system, where each
product is assigned a rating of 1, 2 or 3 to reflect the human and environmental hazards associated with
the product mixture and the active ingredients. The Hazard Tier rating system was originally developed
by the City of San Francisco and is used in Integrated Pest Management (IPM) programs.
• Key facts:
o Atrazine: Common pesticide. Disrupts endocrine and causes cardiovascular problems.
o Glyphosate: Common herbicide. Causes kidney problems and productive difficulty.
Feature 11 – Fundamental Material Safety
• Part 1: Asbestos & Lead Restriction: New installed materials should meet the following:
o No asbestos
o Not more than a weighted average of 0.25% lead in wetted surfaces of pipes, pipe fittings, plumbing fittings, and
fixtures, and 0.20% for solder or flux used in plumbing for water intended for human consumption
o Not more than 100 ppm (by weight) added lead in all other building materials.
• Part 2: Lead Abatement: For repair and renovation of buildings constructed prior of banning lead paints:
o An on-site investigation of the commercial space conducted by a certified risk assessor to determine the
presence of any lead-based hazards in paint, dust and soil
o Spaces found to have lead-based hazards must adhere to US EPA requirements for conducting lead-based paint
activities
o Adherence U.S. EPA rules regarding the lead renovation, repair and painting program
• Part 3: Asbestos Abatement: In buildings constructed prior to banning or restricting of asbestos:
o Inspection is conducted every three years
o Develop an asbestos management plans per Asbestos Hazard Emergency Response Act (AHERA). Follow protocol
detailed in the Asbestos-Containing Materials in Schools Rule
o Conduct post-abatement clearance complying with Asbestos Hazard Emergency Response Act (AHERA)
• Part 4: Polychlorinated Biphenyl (PCBs) Abatement: For renovations or demolition of projects constructed or renovated
between 1950 and the institution laws banning or restricting PCBs:
o Conduct evaluation and abatement of materials in accordance with the U.S. EPA
o Conduct removal of PCB-containing fluorescent light ballasts in accordance with the U.S. EPA guidelines
• Part 5: Mercury Limitation: Mercury-containing equipment and devices are restricted as follows:
o Do not specify or install new mercury containing thermometers, switches and electrical relays
o Do not install any lamps not compliant with the low-mercury limits specified in Appendix C, Table A5
o Illuminated exit signs only use Light-Emitting Diode (LED) or Light-Emitting Capacitor (LEC) lamps
o Do not use mercury vapor or probe-start metal halide high intensity discharge (HID) lamps
Key facts: Exposure to asbestos through inhalation occurs because of building material degradation and is associated with
lung cancer and mesothelioma. Exposure to lead can have neurotoxic effects and in early development is associated with
negative effect on memory, IQ and learning behavior.
• Part 1: Exterior Liquid Water Management: Detailed narrative for preventing water entry from outside the building:
o Site drainage, including the impact of any site irrigation.
o The local water table.
o Building penetrations (especially windows and MEP duct/pipe penetrations)
o Porous building materials connected to exterior sources of liquid water
• Part 2: Interior Liquid Water Management: Detailed narrative for containing water sources inside the building:
o Plumbing leaks
o "Hard-piped" plumbing appliances (clothes washers, refrigerators, coffee machines, ice makers)
o Porous building materials connected to interior sources of liquid water
o New building materials with “built-in” high moisture content or building materials wetted during construction
• Part 3: Condensation Management: Detailed narrative describes how water condensation is addressed:
o Spaces with high relative humidity levels (bath, laundry rooms and below-grade spaces)
o Air leakage
o Cooler surfaces, such as basement/slab-on-grade floors and closets/cabinets on exterior walls.
o Oversized air conditioning units.
• Part 4: Material Selection And Protection: Detailed narrative for protecting moisture-sensitive materials (MSP):
o Exposed entryways and glazing.
o Porous cladding materials.
o Finished floors in wet rooms such as basements, bathrooms and kitchens.
o Interior sheathing in wet rooms.
o Sealing and storing of absorptive materials during construction.
Key facts: Moisture can enter buildings and building assemblies in four ways: bulk water, capillary water, air transported
water and vapor diffusion.
• Part 1: Air Flush: Air flush building while maintaining an indoor temperature of at least 59 °F and relative humidity below
60%, at one of the following volumes:
o Air flush a total of 14,000 ft³ of outdoor air per ft² of floor area prior to occupancy
o Air flush a total of 3,500 ft³ outdoor air per ft² of floor area prior to occupancy, followed by a second flush of
10,500 ft³ outdoor air per ft² of floor area post-occupancy. During post occupancy, outdoor airflow at least 0.3
CFM per ft² of floor area at all times.
Key facts: Management of construction pollutants should be a first priority given the time required to conduct air flush.
• Part 1: Air Leakage Testing (performed after substantial completion and prior to occupancy)
o Envelope commissioning in accordance with ASHRAE Guideline 0-2005 and the National Institute of Building
Sciences (NIBS) Guideline 3-2012
o Detailed plan for action and remediation of unacceptable conditions
• Part 1: Pollution Isolation and Exhaust: All cleaning and chemical storage units, bathrooms and rooms containing
printers and copiers (except those meeting the low-emission criteria of Ecologo, Blue Angel (Germany) or Green Star)
should comply with the following conditions
o Are closed from adjacent spaces with self-closing doors.
o Air is exhausted so that all air is expelled rather than recirculated.
Key facts: Copy rooms can contribute to the production of ozone, which is linked to asthma and other respiratory diseases.
• Part 1: Indoor Air Monitoring: Monitors two of the following pollutants in a regularly occupied or common space
(minimum one per floor) within the building once an hour (measured at 4.5 ft above the floor), and submit results
annually to IWBI:
o Particle count or particle mass.
o Carbon dioxide.
o Ozone.
• Part 2: Air Data Record Keeping and Response: Provide a written policy specifying:
o Procedures for monitoring and record-keeping of parameters listed in Part 1: Indoor Air Monitoring.
o Records are to be kept for a minimum of 3 years, including full data from field inspectors or laboratory results
o Detailed plan for action and remediation of unacceptable conditions
• Part 3: Environmental Measures Display: Real-time display of the following indoor environmental parameters are made
available per 10,000 ft² of regularly occupied space on a screen no smaller than 5.9 inches by 5.1 inches:
o Temperature.
o Humidity.
o Carbon dioxide concentration
Key facts: Air quality metrics data are reported to IWBI and building occupants.
• Part 3: Window Operation Management: If the outdoor air measurement system indicates that outdoor air exceeds
ozone levels of 51 ppb, PM₁₀ levels of 50 μg/m³, has a temperature 15 °F above or below indoor setpoint temperature or
has a relative humidity above 60%, then discourage occupants from opening windows by:
o Software on occupants' computers or smartphones.
o Indicator lights at all operable windows
Key facts: Annual prevailing breeze patterns and average contaminant levels must be analyzed before integrating operable
windows into the design.
• Part 1: Dedicated Outdoor Air Systems: Provide a dedicated outdoor air system complying with ONE of the following:
o Local codes or standards regarding dedicated outdoor air systems.
o A detailed design review should be conducted by an independent, qualified and registered professional
mechanical engineer. The review addresses thermal comfort (temperature, humidity, air velocity, etc.),
ventilation rates, as well as overall serviceability and system reliability. Report must demonstrate satisfactory
compliance with ventilation standards used in Feature 03 Ventilation effectiveness
• Part 1: Displacement Ventilation Design and Application: Implement one of the following:
o Low side wall air distribution. Use the System Performance Evaluation and ASHRAE Guidelines RP-949 as the
basis for design.
o Underfloor Air Distribution (UFAD). Use ASHRAE's UFAD Guide as the basis of design. Raised floor height
sufficient for the underfloor area to be cleaned on an annual basis
• Part 2: System Performance: Meet the following requirements:
o Conduct a Computational Fluid Dynamics (CFD) analysis for the displacement ventilation system.
o The displacement ventilation system should meet ASHRAE 55-2013 for comfort for at least 75% of all regularly
occupied space.
• Part 1: Carbon Filtration: Buildings which recirculate air use: Provide one of the following:
o Activated carbon filters or combination particulate/carbon filters in the main air ducts to filter recirculated air.
o A standalone air purifier with a carbon filter used in all regularly occupied spaces.
• Part 2: Air Sanitization: For spaces with more than 10 regular occupants, recirculated air is treated using one of the
following methods:
o Ultraviolet germicidal irradiation.
o Photocatalytic oxidation
• Part 3: Air Quality Maintenance
o Annually provide IWBI with Records of air filtration/sanitization maintenance, including evidence that the filter
and/or sanitizer has been properly maintained as per the manufacturer's recommendations
Key facts: Photocatalytic oxidation (PCO) combines a UV light with TiO2-coated filter. UV rays energizes titanium dioxide
(catalyst) to create ions that destructs phatagins and VOC.
• Part 1: Precautionary Material Selection: At least 25% of all furnishings, built-in furniture, interior finishes, and finish
materials (calculated by cost) meet:
o Have a Declare: Living Building Challenge Red List Free, Declare: Living Building Challenge Compliant, or Living
Product Challenge label.
o Have a Cradle to Cradle™ Material Health Certified with a V2 Gold or Platinum or V3 Bronze, Silver, Gold or
Platinum Material Health Score.
o Have no GreenScreen® Benchmark 1, “List Translator 1” or “List Translator Possible 1” substances over 1,000
ppm, as verified by a qualified Ph.D. toxicologist or Certified Industrial Hygienist
Feature 27 – Antimicrobial Activity for Surfaces
• Part 1: High-Touch Surfaces: All countertops and fixtures in bathrooms and kitchens, and all handles, doorknobs, lights
witches and elevator buttons are:
o Coated with or comprised of a material that is abrasion-resistant, non-leaching and meets EPA testing
requirements for antimicrobial activity.
o Cleaned with a UV cleaning device, used as recommended by the manufacturer
Key facts: Shortwave ultraviolet light (UV-C) can reduce bacteria load on surfaces. Pure copper and copper alloys are
antimicrobial. Pure copper is better than copper plating due to wear and scratch.
• Part 1: Material Properties: High-touch and non-porous surfaces (refer to Table A1 in Appendix C) are:
o Smooth and free of defects visible to the unaided eye.
o Finished to maintain smooth welds and joints.
o Free of crevices and other hard-to-reach places
• Part 2: Cleanability: Meet the following requirements:
o Flooring products should be easy to clean. No permanent wall-to-wall carpeting is used; only removable rugs,
removable carpet tiles or hard surfaces are allowed.
o Adequate storage space for all permanent, movable items in a space to allow high-touch surfaces to be
completely cleared during cleaning.
o Right angles between walls and windows/floors are sealed.
• Part 1: Sediment: All water designated for human contact meets the following requirements:
o Turbidity (clarity) is less than 1.0 NTU
• Part 2: Microorganisms: All water designated for human contact meets the following requirements:
o Total coliforms (including E. coli) are not detected in the sample
Key facts:
• Removing turbidity may also remove harmful pathogens such as protozoa.
• Presence of coliform suggests that the water may contain dangerous pathogens, such as bacteria, viruses and protozoa.
• Part 1: Dissolved Metals: All water used for human consumption meets the following limits:
o Lead (< 0.01 mg/L)
o Arsenic (< 0.01 mg/L)
o Antimony (< 0.006 mg/L)
o Mercury (< 0.002 mg/L)
o Nickel (< 0.012 mg/L)
o Copper (< 1.0 mg/L)
Key facts:
• Lead and mercury in water can cause delays and defects in learning ability in children and high blood pressure and
kidney problems in adults.
Feature 32 – Organic Contaminants
• Part 1: Organic Pollutants: All water used for human consumption meets the following limits:
o Benzene (< 0.001 mg/L)
o Polychlorinated biphenyls (PCB) (< 0.0005 mg/L)
o Vinyl chloride (< 0.002 mg/L)
o Styrene (< 0.0005 mg/L)
o Ethylbenzene (< 0.3 mg/L)
o Toluene (< 0.15 mg/L)
o Xylenes (total: m, p and o < 0.5 mg/L)
o Tetrachloroethylene (< 0.005 mg/L)
Key facts:
• Organic contaminants in water (PCB, Vinyl Chloride) can cause cancer, immune deficiencies and nervous system
difficulties.
• Part 1: Pesticides and Herbicides: All water being used for human consumption meets the following limits:
o Atrazine (< 0.001 mg/L)
o Glyphosate (< 0.70 mg/L)
o Simazine (< 0.002 mg/L)
o 2,4-Dichlorophenoxyacetic acid (< 0.07 mg/L)
• Part 2: Fertilizers: All water used for human consumption meets the following limits:
o Nitrate (< 50 mg/L, 11 mg/L as nitrogen)
Key Facts:
• Atrazine, one of the most widely used pesticides, disrupts endocrine and cause cardiovascular difficulties.
• Long-term exposure to glyphosate, a widely used herbicide, may lead to kidney problems and reproductive
difficulties.
• Part 1: Disinfectants: All water used human for consumption or showers/bath meets the following limits:
o Residual chlorine (< 0.6 mg/L)
o Residual chloramine (< 4 mg/L)
• Part 2: Disinfectant Byproducts: All water used for human consumption or showers/bath meets the following limits:
o Total trihalomethanes (< 0.08 mg/L)
o Total halo-acetic acids (< 0.06 mg/L)
• Part 3: Fluoride: All water used for human consumption meets the following limits:
o Fluoride (< 4.0 mg/L)
Feature 35 – Periodic Water Quality Testing
• Part 1: Quarterly Testing: All water used for human consumption is tested quarterly (with reports submitted annually to
the IWBI) for the presence of the following dissolved metals:
o Lead.
o Arsenic.
o Mercury.
o Copper.
• Part 2: Water Data Record Keeping and Response: Projects provide a written policy specifying:
o Monitoring and testing of contaminants listed in Feature 35 Part 1.
o Record keeping: maintain test records for a minimum of 3 years.
o A detailed plan for action and remediation of unacceptable conditions.
Key facts:
• Concentration of dissolved metals in water is affected by changing industrial practices and variations in temperature, pH
and weather.
• Part 1: Organic Chemical Removal: All water used for human consumption or shower/bath is treated with:
o Activated carbon filter
• Part 2: Sediment Filter: All water used for human consumption or shower/bath is treated with:
o Filter rated to remove suspended solids with pore size 1.5 µm or less.
• Part 3: Microbial Elimination: All water used for human consumption or shower/bath is treated with either:
o UVGI water sanitation.
o Filter rated by the NSF to remove or reduce microbial cysts
• Part 4: Water Quality Maintenance: Provide IWBI with the following records annually:
o A minimum 3 years of maintenance records for filters and/or sanitizer.
• Part 5: Legionella Control: Provide narrative of how the building addresses Legionella, including:
o Form a team for Legionella management in the building.
o Water analysis.
o Water system inventory and production of process flow diagrams.
o Maintenance and control measures, monitoring, establishment of performance limits and corrective actions.
o Documentation, verification and validation procedures
Feature 37 – Drinking Water Promotion
• Part 1: Drinking Water Taste Properties: All water used for human consumption should comply with the following:
o Aluminum (< 0.2 mg/L)
o Chloride (< 250 mg/L)
o Manganese (< 0.05 mg/L)
o Sodium (< 270 mg/L)
o Sulfate (< 250 mg/L)
o Iron (< 0.3 mg/L)
o Zinc (< 5 mg/L)
o Total Dissolved Solids (< 500 mg/L)
• Part 2: Drinking Water Access: Comply with the following:
o At least one dispenser is located within 100 ft of all regularly occupied floor space. Minimum one per floor.
• Part 3: Water Dispenser Maintenance: Dispensers components should be cleaned as follows:
o Daily: Mouthpiece, protective guard and basin (prevent lime and calcium build-up).
o Quarterly: Outlet screen and aerator (remove debris and sediment).
Nourishment
Key facts:
• Overweight: Body mass index (BMI) of 25 and 30. Obese: BMI over 30.
• US: 50% of the population consumes sugar-sweetened beverages (SSBs) daily.
• US: 25% of the population consumes over 200 calories from sugar-sweetened beverages (SSBs) daily.
• US: In 2012, average dietary intake of calories was 2,600 calories per person per day.
• US: Over two thirds (69%) of adults (20 years and older) are overweight, of which over one third (35%) are obese.
• Worldwide 2014: 1.9 billion (39%) of adults are overweight, of which over 600 million (13%) were obese.
• High consumption of sugar sweetened beverages is linked to diabetes, obesity, hypertension, dental cavities and
depression.
• High consumption of red and processed meat is linked to heart failure, hypertension and colorectal and breast cancer.
• Low fruit and vegetable consumption is linked to Type 2 diabetes, cardiovascular mortality and breast and
gastrointestinal cancer.
• Part 1: Fruit and Vegetable Variety: Food daily sold on premise by owner, meet ONE of the following:
o 2 varieties of fruits (no added sugar) and 2 varieties of non-fried vegetables.
o 50% of available options are fruits (no added sugar) and/or non-fried vegetables.
• Part 2: Fruit and Vegetable Promotion: Cafeterias operated by owner should include the following:
o Salad bar located in a visible and accessible location.
o Fruits and vegetables, visually apparent through display or color photographs on the menu.
o Vegetable dishes, placed at the beginning of the food service line.
o Fruits or fruit dishes, placed in a bowl or in a stand at the checkout location.
Key facts: The Dietary Guidelines for Americans recommend an average consumption of at least 4 servings of fruits and 5
servings of vegetables per day.
WHO estimates 2.7 million deaths worldwide due to insufficient intake of fruit and vegetable.
• Part 1: Refined Ingredient Restrictions: Food sold on the premise, including in vending machines, meet the following:
o Beverages: Contain 30 g or less of sugar per container (Containers ≥ 2 quart are exempted).
o Non-beverage food items: Contain 30 g or less of sugar per serving
o At least 50% of beverages have 1 g of sugar or less per 16 mL.
o In at least 50% of food where a grain flour is the primary ingredient by weight, a whole grain must be the
primary ingredient.
• Part 2: Trans Fat Ban: Food sold on the premise, including in vending machines, meet the following:
o Do not contain partially hydrogenated oil.
Key facts: Recommended sugar limit is 6 to 9 teaspoons per day. Actual consumption in U.S. is 22 teaspoons per day.
Feature 40 – Food Allergies
• Part 1: Food Allergy Labeling: Food daily sold on premise by owner should be labeled to indicate if they contain the
following allergens:
o Peanuts.
o Fish.
o Shellfish.
o Soy.
o Milk and dairy products.
o Egg.
o Wheat.
o Tree nuts.
o Gluten.
Key facts: 8% of children and 4% of adults in the U.S. have food allergies.
• Part 1: Hand Washing Supplies: The following are provided, at a minimum, at all sink locations:
o Fragrance-free hand soap (no antimicrobial agent unless required by health code).
o Disposable paper towels (air dryers are not forbidden, but are supplemented)
• Part 2: Contamination Reduction: One of the following is provided, at a minimum, at all sink locations:
o Liquid soap in dispensers with disposable and sealed soap cartridges.
o Bar soap with a soap rack that allows for drainage.
• Part 3: Sink Dimensions: Bathroom and kitchen sinks meet the following requirements:
o The sink column of water is at least 10 inches in length.
o The handwashing basin is at least 9 inches in width and length.
Key facts: using paper towels to dry hands is more effective in removing bacteria than using air dryers.
• Part 1: Cold Storage: If raw meat, fish, or poultry is prepared or stored on site, cold storage spaces contain the following:
o At least one removable, cleanable drawer or container located at the bottom of the unit, designated and labeled
for storing raw meat, fish and poultry.
o A visual display of holding temperatures to ensure accurate representation of storage
Feature 43 – Artificial Ingredients
• Part 1: Artificial Substance Labeling: Food daily sold on premise by owner should be labeled to indicate if they contain
the following:
o Artificial colors.
o Artificial flavors.
o Artificial sweeteners.
o Brominated vegetable oils.
o Potassium bromates.
o BHA (Butylated hydroxy anisole).
o BHT (Butylated hydroxy toluene).
o Monosodium glutamate (MSG).
o Hydrolyzed vegetable protein (HVP).
o Sodium nitrate and sodium nitrite.
o Sulfites.
Key facts: Sulfites can lead to breathing problems in individuals with asthma.
• Part 1: Detailed Nutritional Information: Food daily sold on premise by owner should be labeled to indicate:
o Total calories.
o Macronutrient content (total protein, total fat and total carbohydrate) in weight and as a percent of the
estimated daily requirements (daily values).
o Total sugar content.
• Part 1: Cooking Material: Pots, pans, dishware and other cooking tools used to prepare food are made entirely of one or
more of the following inert materials:
o Ceramics, except those containing lead.
o Cast iron.
o Stainless steel.
o Glass.
o Coated aluminum.
o Solid (non-laminated) wood that is untreated or treated with food-grade mineral or linseed oil.
• Part 2: Cutting Surfaces: All cutting boards are made from the following materials, and are replaced when they become
excessively worn or have deep grooves from cutting:
o Marble
o Plastic
o Glass
o Pyroceramic
o Solid (non-laminated) wood that is untreated or treated with food-grade mineral or linseed oil.
Key facts: Bisphenol-A (BPA) is phenolic-based chemical used in baby bottles, water bottles and plastic foodware. BPA can be
released when products containing BPA are exposed to heat or UV light. BPA has negative effects on human health.
• Part 1: Meal Sizes: For food daily sold on premise by owner and prepared to order, provide the following for at least 50%
of the available main coarse options:
o A version of the main course that is 650 Cal or less and at a lower cost compared to the larger, regular version.
• Part 2: Dishware: For food daily sold on premise by owner and is self-serve, comply with the following:
o Circular plates: Diameter ≤ 10 in.
o Non-circular plates: Surface area ≤ 79 in².
o Bowls Cups: ≤ 16 oz.
• Part 1: Food Alternatives: Meals or catering provided by owner should include at least one main course option for each
of the following criteria (as necessary, by request):
o Peanut-free
o Gluten-free
o Lactose-free
o Egg-free
o Contains no animal, seafood or dairy products.
o Contains no animal or seafood products, except for eggs and dairy.
• Part 1: Sustainable Agriculture: Produce daily sold on premise by owner should meet the following:
o Federally Certified Organic labeling.
• Part 2: Humane Agriculture: Meat, egg or dairy products daily sold on premise by owner should meet the following
criteria for the humane treatment of livestock:
o Certified Humane™ labeling.
o Federally Certified Organic labeling.
• Part 1: Storage Capacity: The space provides cold storage that meets one of the following requirements:
o Total volume of at least 20 L per occupant (7,000 L of combined space maximum).
o Evidence that the volume provided exceeds occupant demand by at least 20%.
• Part 1: Gardening Space: Provide a space of at least 1 ft² per occupant (754 ft² maximum), accessible and located within
0.5 mi of the project boundary, for one or a combination of the following:
o A garden with food-bearing plants.
o A greenhouse with food-bearing plants.
o Edible landscaping (e.g., fruit trees, herbs).
• Part 2: Planting Support: Provide adequate quantities of the following supplies to grow and maintain vegetables, herbs
or other edible plants in the Gardening Space provided:
o Planting medium.
o Irrigation.
o Lighting (interior spaces only).
o Plants.
o Gardening tools.
Feature 52 – Mindful Eating
• Part 1: Eating Spaces: Eating spaces for occupants adhere to the following requirements:
o Contain tables and chairs to accommodate at least 25% of total occupants at a given time.
• Part 2: Break Area Furnishings: Eating spaces for occupants contain of the following:
o Refrigerator, device for reheating food (such as microwave or toaster oven), and sink.
o Amenities for dish washing.
o At least one cabinet or storage unit available for occupant use.
o Eating utensils, including spoons, forks, knives and microwave-safe plates and cups.
Light
Key facts:
• 50 to 70 million U.S. adults have a chronic sleep or wakefulness disorder.
• Rods: Facilitate peripheral vision and vision in dim lighting conditions, with peak sensitivity to green-blue light (498 nm)
• Cones: Facilitate daytime vision and color perception, with peak sensitivity to green-yellow light (555 nm)
• IpRGCs: Relay environmental light levels to the suprachiasmatic nucleus through the retinohypothalamic tract. Most
sensitive to blue light. Critical to the circadian system.
• Suprachiasmatic Nucleus: Part of the brain and is the main circadian clock then acts as an oscillator to synchronize clocks
in peripheral tissues and organs.
• Zeitgebers: External cues that align physiological functions to the solar cycle. Light is the most important zeitgeber,
keeping the body’s internal clocks synchronized in a process known as circadian photoentrainment.
• Circadian clock (circadian oscillator): A biochemical clock that cycles with a stable phase and is synchronized with solar
time.
• Circadian Rhythms: A 24-hour cycle in the physiological processes. It regulates alertness, digestion, brain wave activity,
hormone production, cell regeneration and other biological activities.
• Circadian Photoentrainment: Alignment of circadian rhythm to the pattern of light and dark in the environment through
direct input from the eyes conveyed by ipRGCs cells). Light exposure in the late night/early morning will shift the
circadian rhythms forward (phase advance). Light exposure in the late afternoon/early night will shift the circadian
rhythms back (phase delay).
• WELL advocates for lights that are closer to the daylight temperature (color) spectrum (5000 to 65000 Kelvin) during
daytime hours. Warmer color temperatures (2700K to 3500K) represent daylight hours when the sun is rising and setting
when people are falling asleep or waking up. Circadian lighting systems are set to adjust based on the color temperature
observed at any given time of the day.
Feature 53 – Visual Lighting Design
• Part 1: Visual Acuity for Focus: The following requirements are met at workstations or desks:
o Average ambient light ≥ 215 lux, measured on the horizontal work plane.
o Ambient lighting system is zoned no larger than 500 ft² or 20% of open floor area of the room (whichever is
larger).
o If average ambient light is below 300 lux, task lights providing 300 to 500 lux at the work surface are available
upon request.
• Part 2: Brightness Management Strategies: Provide a narrative for strategies to maintain luminance balance in spaces,
which takes into consideration at least two of the following:
o Maximum brightness contrasts between main rooms and ancillary spaces (corridors, stairwells).
o Maximum brightness contrasts between task surfaces and immediately adjacent surfaces, including adjacent
visual display terminal screens.
o Brightness contrasts between task surfaces and remote, non-adjacent surfaces in the same room.
o The way brightness is distributed across ceilings in a given room that maintains lighting variety but avoids both
dark and glaring spots.
Key facts:
• Ambient light levels of 300 lux are sufficient for most tasks.
• Cone cells are the main photoreceptors for daytime vision. They SRE located on the retina of the human eye.
• Part 1: Melanopic Light Intensity for Work Areas: Demonstrate compliance with one of the following requirements by
light models or light calculations:
o At 75% or more of workstations, at least 200 equivalent melanopic lux is present, measured on the vertical plane
4 ft above finished floor. The light level can include daylight and should be maintained between 9:00 AM and
1:00 PM daily.
o For all workstations, electric lights provide at least 150 equivalent melanopic lux on the vertical plane.
Key facts:
• Photosensitive retinal ganglion cells (ipRGCs) are the eyes non-image-forming photoreceptors. Through ipRGCs, lights of
high frequency promote alertness. The lack of this stimulus signals the body to reduce energy and prepare for rest.
• Equivalent Melanopic Lux (EML): a measure of the biological light effect on humans. Cooler (bluish) light is closer to
daylight and has a higher EML.
• EML = Visual Lux x Melanopic Ratio.
• Part 1: Lamp Shielding: In regularly occupied areas, lamps are shielded with angles based on the following luminance:
o less than 20,000 cd/m² (including reflected sources): no shielding required
o 20,000 to 50,000 cd/m²: 15°
o 50,000 to 500,000 cd/m²: 20°
o 500,000 cd/m² and above: 30°
• Part 2: Glare Minimization: At workstations and desks, one of the following requirements is met
o Luminaires more than 53° above the center of view (degrees above horizontal) have a luminance less than 8,000
cd/m².
o Workstations achieve a UGR (Unified Glare Rating) of 19 or less.
• Part 1: View Window Shading: At least one of the following is provided for all glazing less than 7 ft AFF in regularly
occupied spaces (excluding lobbies):
o Interior window shading or blinds controllable by occupants or set to automatically prevent glare.
o External shading systems that are set to prevent glare.
o Variable opacity glazing, such as electrochromic glass, which can reduce transmissivity by 90% or more.
• Part 2: Daylight Management: At least one of the following is provided for all glazing greater than 7 ft AFF in regularly
occupied spaces (excluding lobbies):
o Interior window shading or blinds controllable by occupants or set to automatically prevent glare.
o External shading systems that are set to prevent glare.
o Variable opacity glazing, such as electrochromic glass, which can reduce transmissivity by 90% or more.
o Interior light shelves to reflect sunlight toward the ceiling.
o A film of micro-mirrors on the window that reflects sunlight toward the ceiling.
• Part 1: Color Rendering Index: Electric lights (except decorative fixtures, emergency lights and other special-purpose
lighting) meet the following conditions:
o Color Rendering Index Ra (CRI, average of R1 through R8) of 80 or higher.
o Color Rendering Index R9 of 50 or higher.
Key facts:
• Color rendering index (CRI) is a common way to measure color quality.
Feature 59 – Surface Design
• Part 1: Working and Learning Area Surface Reflectivity: The following Light Reflectance Values (LRV) are met:
o Ceilings have an average LRV of 0.8 (80%) or more for at least 80% of surface area in regularly occupied spaces.
o Vertical surfaces have an average LRV of 0.7 (70%) or more for at least 50% of surface area directly visible from
regularly occupied spaces.
o Furniture systems have an average LRV of 0.5 (50%) or more for 50% of surface area directly visible from
regularly occupied spaces.
Key facts:
• Surfaces with high light reflectance values (LRVs) reflects more light from the source, increase light intensity, promote
alertness and activity and reduce energy consumption.
• Part 1: Automated Sunlight Control: All windows larger than 6 ft² have the following:
o Shading devices that automatically operates when light sensors indicate that sunlight could cause glare at
workstations.
• Part 2: Responsive Lighting Control: The following requirements are met in all major workspace areas:
o All lighting (except decorative fixtures) is programmed using occupancy sensors to automatically dim to 20% or
less when the zone is unoccupied.
o All lighting (except decorative fixtures) can dim continuously in response to daylight.
• Part 1: Healthy Sunlight Exposure: Lighting simulations demonstrate that the following:
o Spatial daylight autonomy (sDA300,50%) is achieved for at least 55% of regularly occupied spaces.
o Annual sunlight exposure (ASE1000,250) is achieved for no more than 10% of regularly occupied spaces.
Key facts:
• Spatial Daylight Autonomy (sDA300,50%): Percentage of floor area that receives at least 300 lux of sunlight for at least
50% of operating hours each year.
• Annual Sun Exposure (ASE1000,250): Percentage of floor area that receives more than 1,000 lux for 250 hours each year
(too much direct sunlight).
• Part 1: Window Sizes for Working and Learning Spaces: The following conditions are met on façades along regularly
occupied spaces:
o Window-wall ratio is between 20% and 60%. Percentages greater than 40% require external shading or
adjustable opacity glazing to control unwanted heat gain and glare.
o Between 40% and 60% of window area is at least 7 ft above the floor.
• Part 2: Window Transmittance in Working and Learning Areas: The following visible transmittance (VT) conditions are
met for all non-decorative glazing:
o Glazing (excluding skylights) located higher than 7 ft AFF has VT of 60% or more.
o All glazing located 7 ft AFF or lower from the floor has VT of 50% or more.
• Part 3: Uniform Color Transmittance: All windows used for daylighting meet the following requirement:
o The visible light transmittance of wavelengths between 400 and 650 nm does not vary by more than a factor of
2.
Fitness
Key facts:
• CDC Defines fitness as: The ability to carry out daily tasks with vigor and alertness, without undue fatigue, and with
ample energy to enjoy leisure-time pursuits and respond to emergencies.
• Healthy adults engage in at least 30 minutes of moderate-intensity aerobic activity five days per week, and muscle-
strengthening activities at least two days per week.
• An average adult obtains only 6-10 minutes of moderate to vigorous intensity physical activity a day.
• Physical inactivity is responsible for 30% of ischemic heart disease, 27% of type 2 diabetes and 21-25% of breast and
colon cancer cases.
• Lack of physical activity can also increase the odds of having a stroke by 20-30% and shave off 3-5 years of life. It is the
fourth leading risk factor for mortality, accounting for 6-9% of deaths worldwide.
• 90% of our time is spent within the built environment.
• 2.5 hours of moderate-intensity physical activity per week can reduce overall mortality risk by nearly 20%
• Part 1: Stair Accessibility and Promotion: In projects of 2 to 4 floors, at least one stair meets the following requirements:
o Stair is accessible to regular building occupants during all regular business hours.
o Wayfinding signage and point-of-decision prompts are present to encourage stair use (at least one sign per
elevator bank).
• Part 2: Staircase Design: In projects of 2 to 4 floors, at least one stair meets the following requirements:
o Located within 25 ft of the main project entrance, or edge of main lobby.
o Clearly visible from the main project entrance or located visually before any elevators present upon entering
from the main entrance.
• Part 2: Facilitative Aesthetics: In projects of 2 to 4 floors, both common stairs and paths of frequent travel display
elements of aesthetic appeal by incorporating at least TWO of the following:
o Artwork.
o Music.
o Daylighting using windows or skylights of at least 10.8 ft² in size.
o View windows to the outdoors or building interior.
o Light levels of at least 215 lux when in use.
o Biophilic elements.
• Part 1: Activity Incentive Programs: At least two of the following are implemented for all full-time employees:
o Tax-exempt payroll deductions relating to active transportation (e.g., a subsidy to purchase a personal bicycle)
or mass transit (includes public transportation) use. Direct subsidies of an equivalent amount are also
acceptable.
o Incentive payments (including non-monetary) offered for every 6-month period that an employee meets a 50-
visit minimum to a gym or physical activity program.
o A meaningful subsidy offered at least yearly towards participation or membership costs for fitness activities such
as group fitness classes, sports teams or gyms. Direct subsidies of an equivalent amount are also acceptable.
o A meaningful subsidy offered at least yearly towards the cost of an annual bicycle share membership.
o No cost or discounted physical activity opportunities or memberships, in which it can be demonstrated that 30%
of occupants have utilized on a regular basis (at least weekly) over the last six months.
• Part 1: Fitness Programs: The following is offered from a qualified professional at least once a month:
o Onsite fitness or training programs.
• Part 2: Fitness Education: Classes from a qualified professional are offered at least once every 3 months to cover the
following:
o Different modes of exercise.
o Safe fitness techniques.
o Comprehensive exercise regimens.
• Part 1: Pedestrian Amenities: Sites in which the building takes up less than 75% of the total lot size provide at least ONE
of the following within highly-trafficked areas, such as building entrances, public transportation stops and walking paths:
o Bench.
o Movable chairs and tables.
o Drinking fountain.
• Part 2: Pedestrian Promotion: Sites in which the building takes up less than 75% of the total lot size include at least TWO
of the following in the outdoors:
o A water fountain or other water feature.
o A plaza or open-air courtyard.
o A garden or other landscaped element.
o Public art.
• Part 3: Neighborhood Connectivity: At least one of the following requirements is met:
o The building address has a Walk Score of 70 or greater.
o At least FOUR diverse uses within 0.5 mi of the main building entrance.
Feature 68 – Physical Activity Spaces
• Part 1: Site Space Designation for Offices: Spaces with more than 10 regular occupants provide complimentary access to
the following:
o Exercise space that is at least 200 ft² plus 1 ft² per regular building occupant, up to a maximum of 4,000 ft².
• Part 2: External Exercise Spaces: At least one of the following spaces is within 0.5 mi walking distance of the main project
entrance with complimentary access:
o A green space or park with playground features.
o A workout station or fitness zone.
o A trail network.
o An accessible body of water or public swimming pool.
o A gym, fitness or training center.
o A recreational field.
• Part 1: Bicycle Storage and Support: The following is provided onsite or within 650 ft of the main project entrance:
o Basic bicycle maintenance tools, including tire pumps, patch kits and hex keys available for use.
o Separate and secure bicycle storage for at least 5% of regular building occupants
o Short-term bicycle storage for at least 2.5% of all peak visitors.
• Part 2: Post Commute and Workout Facilities: The following is provided onsite or within 650 ft of the main project
entrance:
o One shower with changing facility for the first 100 regular building occupants and one additional shower for
every 150 regular building occupants thereafter.
o One locker for every 5 regular building occupants, or evidence lockers provided exceed demand by at least 20%.
• Part 1: Cardio Exercise Equipment: Combination of the following is provided in the interior fitness space in a quantity
that would allow use by at least 1% of regular building occupants:
o Treadmills.
o Elliptical machines.
o Rowing machines.
o Stationary exercise bicycles.
• Part 2: Muscle-strengthening Exercise Equipment: Combination of the following is provided in the interior fitness space
in a quantity that would allow use by at least 1% of regular building occupants:
o Multi-station equipment.
o Bench-press with a self-spotting rack.
o Full squat-rack.
o Pull-up bar.
Feature 71 – Active Furnishings
• Part 1: Active Workstations: Provide combination of the following for 3% or more of employees (minimum one), and are
available for any employee to reserve or use:
o Treadmill desks.
o Bicycle desks.
o Portable desk pedal or stepper machine.
• Part 2: Standing Desks: At least 60% of workstations feature one of the following:
o Adjustable height standing desk.
o Standard desk with desk-top height adjustment stand.
o Pairs of fixed-height desks of standing and seated heights (which need not be located adjacent to each other).
Comfort
Key facts:
• Employee surveys show that acoustic problems are a leading source of dissatisfaction within the environmental
conditions of an office.
• Musculoskeletal disorders (MSDs), including low back pain, neck pain, osteoarthritis and others are very common.
• Nearly 7% (more than 169 million) of all disability-adjusted life years (DALYs) resulted from musculoskeletal disorders.
• Part 1: Accessibility and Usability: Demonstrates compliance with one of the following:
o Current ADA Standards for Accessible Design or comparable local code or standards.
o Building compliance with ISO standards.
• Part 1: Sound Pressure Level: Regularly occupied space meet the following sound pressure level when unoccupied and
within 1 hour of normal business hours:
o Average sound pressure level from outside noise intrusion does not exceed 50 dBA.
Feature 75 – Internally Generated Noise
• Part 1: Acoustic Planning: Develop an acoustical plan that identifies the following spaces:
o Loud and quiet zones.
o Noisy equipment in the space.
• Part 2: Mechanical Equipment Sound Levels: The mechanical equipment meets the following requirements:
o Open office spaces and regularly occupied lobbies: NC40.
o Enclosed offices: NC35.
o Conference rooms and breakout rooms: NC30.
• Part 1: Ventilated Thermal Environment: All mechanically ventilated spaces meet the following criteria:
o ASHRAE Standard 55-2013 Section 5.3, Standard Comfort Zone Compliance.
• Part 2: Natural Thermal Adaptation: All naturally ventilated spaces meet the following criteria:
o ASHRAE Standard 55-2013 Section 5.4, Adaptive Comfort Model.
• Part 1: Source Separation: Prevent strong odors from migrating from restrooms, janitorial closets, kitchens, cafeterias
and pantries to workspaces using one or more of the following separation methods:
o Negative pressurization.
o Self-closing doors.
o Hallways, vestibules or other intermediate areas.
Key facts:
• Reverberation time, or RT60, is a metric which describes the length of time taken for a sound to decay by 60 dB from its
original level.
• Part 1: Reverberation Time: The following spaces have maximum reverberation time (RT60) as described:
o Conference rooms: 0.6 seconds.
o Open workspaces: 0.5 seconds.
Feature 79 – Sound Masking
• Part 1: Sound Masking Use: All open workspaces use the following:
o Sound masking systems
• Part 2: Sound Masking Limits: Sound levels of sound masking systems are within the following range:
o Open workspaces: 45 - 48 dBA.
o Enclosed offices: 40 - 42 dBA.
Key facts:
• The noise reduction coefficient (NRC) of a material is an average value that determines its absorptive properties. The
larger the NRC value, the better the material is at absorbing sound under standardized conditions.
• Part 1: Wall Construction Specifications: Interior partition walls of the following spaces meet the Sound Transmission
Class (STC) described:
o Enclosed offices: STC40 with sound masking system, STC45 without.
o Conference rooms: STC53 on walls adjoining private offices and conference rooms.
• Part 2: Doorway Specifications: Doors for private offices and conference rooms are constructed with at least one of the
following:
o Gaskets.
o Sweeps.
o Non-hollow core
• Part 3: Wall Construction Methodology: Interior walls in regularly occupied spaces are constructed as follows:
o Properly sealing all acoustically rated partitions at the top and bottom tracks.
o Staggering all gypsum board seams.
o Packing and sealing all penetrations through the wall.
Feature 82 – Individual Thermal Control
• Part 1: Free Address: Projects over 2,150 ft² meet the following free address requirement:
o The building provides a thermal gradient of at least 5 °F in open workspaces or rooms with more than 10 people.
o Open workspaces with similar tasks allow for at least 50% free address to allow occupants to select a work space
with a desired temperature.
• Part 2: Personal Thermal Comfort Devices: The following is met in spaces with 10 or more workstations in the same
heating or cooling zone:
o Occupants have access to personal thermal comfort devices such as fans (excluding space heaters).
• Part 1: Lobbies and Other Common Spaces: All lobbies and common spaces meet ASHRAE Standard 55-2013 thermal
comfort requirements using one of the following systems:
o Hydronic radiant heating and/or cooling systems.
o Electric radiant systems.
• Part 2: Offices and Other Regularly Occupied Spaces: 50% of regularly occupied spaces meet ASHRAE Standard 55-2013
thermal comfort requirements using one of the following systems:
o Hydronic radiant heating and/or cooling systems.
o Electric radiant systems.
Mind
Key facts:
• Exercise increases the release of serotonin, which can elevate mood and regulate the sleep cycle.
• Depression, one of the most common of all mood disorders, is associated with a higher risk of heart disease and
immunosuppression.
• In 2010, mental illnesses and substance use disorders accounted for nearly 184 million disability-adjusted life years
(DALYs), 8.6 million years of life lost to premature mortality (YLL).
• Life expectancy among those with mental illness is more than 10 years shorter compared to those without mental
illnesses, and that more than 14%, or 8 million deaths each year are attributable to mental disorders.
• Chronic stress and anxiety are also directly responsible for stress hormones associated with a variety of negative
physiological outcomes, including increased risk of metabolic syndrome, cardiovascular disease, gastrointestinal
disorders and skin conditions such as acne and psoriasis.
• Health literacy: The degree to which individuals can obtain, process, and understand the basic health information and
services they need to make appropriate health decisions.
• Part 1: Stakeholder Charrette: Project stakeholders, including at a minimum the owner, architects, engineers and
facilities management team, meet to:
o Set project goals and strategies to meet occupant expectations.
o Discuss the needs of the occupants, focusing on wellness.
o Set future meetings to stay focused on the project goals and to engage future stakeholders who join the process
after the initial meeting, such as contractors and sub-contractors
• Part 2: Development Plan: Produce a written document detailing the building’s health-oriented mission with the consent
of all stakeholders, incorporating the following:
o Building site selection, taking into account public transportation.
o WELL concepts of air, water, nourishment, light, fitness, comfort and mind.
o Plans for implementation of the above analyses and decisions.
o Operations and maintenance plans for facility managers and building policy requirements related to wellness.
• Part 3: Stakeholder Orientation: Upon construction completion, the designers, owners, managers and facilities staff
must:
o Tour the building as a group.
o Discuss how building operations will support adherence to the WELL Building Standard.
Feature 86 – Post-Occupancy Surveys
• Part 1: Occupant Survey Content: In buildings with 10 or more occupants, the Occupant IEQ Survey from the Center for
the Built Environment at UC Berkeley (or approved alternative) is completed by a representative sample of at least 30%
of occupants at least once per year unless otherwise noted. The survey covers the following topics of occupant
satisfaction:
o Acoustics
o Thermal comfort, including humidity and air flow, at least twice a year (cooling and heating seasons).
o Furnishings
o Workspace light levels and quality.
o Odors, stuffiness and other air quality concerns.
o Cleanliness and maintenance.
o Layout
• Part 2: Information Reporting: Aggregate results from surveys are reported within 30 days to the following groups:
o Building owners and managers.
o Building occupants (upon request).
o The International WELL Building Institute.
• Part 1: Beauty and Mindful Design: The project contains features intended for the following:
o Human delight.
o Celebration of culture.
o Celebration of spirit.
o Celebration of place.
o Meaningful integration of public art.
Key facts:
• Incorporating Beauty and Biophilia primary impact the Nervous system.
Feature 88 – Biophilia (I) - Qualitative
• Part 1: Nature Incorporation: Develop a biophilia plan that includes a description of how the project incorporates nature
through the following:
o Environmental elements.
o Lighting.
o Space layout.
• Part 2: Pattern Incorporation: Develop a biophilia plan and describe how the project incorporates the following:
o Nature's patterns throughout the design.
• Part 3: Nature Interaction: Develop a biophilia plan that provides sufficient opportunities for human-nature interactions:
o Within the building.
o Within the project boundary, external to the building.
• Part 1: Stimuli Management: Organize seating and spatial layouts into separate workplace zones. For regularly occupied
spaces of 2,000 ft² or larger, document zoning methods based on the below guidelines:
o A programing plan is developed, using data from interviews, surveys, focus groups and observational research,
to establish the organization’s culture, work patterns, work processes and space utilization.
o Annotated floor plans to establish work zones that support a variety of work functions.
o Designated quiet zones: Enclosable or semi-enclosable rooms with no more than 3 seats per room.
o Designated collaboration zones: Enclosable or semi-enclosable rooms with no less than 3 seats and at minimum
one visual vertical surface area for communicating ideas or work.
• Part 2: Privacy: Projects with gross floor area greater than 20,000 ft² provide a designated quiet space for focus,
contemplation and relaxation, which meets the following requirements:
o Space is at minimum 75 ft² plus 1 ft² per regular building occupant, up to a maximum of 800 ft².
o Ambient lighting provides continuously dimmable light levels at 2,700 K or less.
o Noise Criteria: NC30 or lower.
o Develop a plan to describe how the project incorporates two of the following elements into the space: (i) plant
wall and/or floor plantings, (ii) audio device with nature sounds, (iii) variety of seating arrangements.
• Part 3: Space Management: Minimal storage requirements are addressed by provide a combination of the following:
o A workstation cabinet at a minimum volume of 4 ft³ for each regular occupant.
o A personal locker at a minimum volume of 4 ft³ for each regular occupant.
• Part 4: Workplace Sleep Support: Provide at least one of the following furniture options for the first 30 regular building
occupants and an additional one for every 100 regular building occupants thereafter
o Couch.
o Cushioned roll-out mat.
o Sleep pod.
o Fully reclining chair.
o Hammock.
Key facts:
• Short naps are an effective and healthy means for improving mental and physical acuity, even more so than caffeine,
which can disrupt sleep.
Feature 90 – Healthy Sleep Policy
• Part 1: Health Benefits: Employers provide at least three of the following to employees:
o Employer-based health insurance for part- and full-time workers, as well as their spouses and dependents, or
subsidies to purchase individual insurance through an exchange.
o Flexible spending accounts or any other employer-established benefit plan designed to reimburse employees for
qualified medical expenses.
o Health savings accounts.
o On-site immunizations or time off during the workday to receive immunizations.
o Workplace policies that encourage ill employees to stay home or work remotely.
Feature 93 – Workplace Family Support
• Part 1: Sensors and Wearables: A sensor capable of measuring at least 2 of the following parameters is made available to
each employee for his/her personal use and is subsidized by at least 50%
o Body weight/mass.
o Activity and steps.
o Heart rate variability.
o Sleep duration, quality and regularity.
• Part 1: Mind and Behavior Support: A program that addresses psychological and behavioral distress is made available to
workplace occupants through:
o Employee Assistance Programs (EAPs) offering short-term treatment and referrals to qualified professionals for
depression, anxiety, substance use, addiction and co-occurring mental health issues.
• Part 2: Stress Management: A stress management program is made available to occupants through:
o A qualified counselor offering group or private workshops and referrals.
Feature 96 – Altruism
• Part 1: Charitable Activities: Individuals are given the option to take paid time off work to participate in volunteer
activities as follows:
o 8 hours of paid time organized by the employer for a registered charity twice a year.
• Part 2: Charitable Contributions: Employers commit to the following:
o Contributing annually to a registered charity to match employee donations.
• Part 1: Material Information: At least 50% (by cost) of interior finishes and finish materials, furnishings and built-in
furniture have some combination of the following material descriptions (in order to contribute, the product must
indicate that all ingredients have been evaluated and disclosed down to 1,000 ppm):
o Declare Label.
o Health Product Declaration.
o Any method accepted in USGBC's LEED v4 MR credit: Building Product Disclosure and Optimization - Material
Ingredients, Option 1: material ingredient reporting.
• Part 2: Accessible Information: The following condition is met:
o All declaration information is compiled and made readily available to occupants either digitally or as part of a
printed manual.
• Part 1: Transparency Program Participation: The entity seeking WELL certification must participate in one of the
following programs, and results must be publicly available within the project premises and on the entity's website:
o The JUST program operated by the International Living Future Institute.
o Reporting in compliance with the GRI Standards operated by the Global Reporting Initiative, including Universal
Standards and at least one additional topic-specific Standard.
Key facts:
• Organizations that espouse fair, equitable and just treatment toward their workforce help create a culture of reduced
stress and greater employee satisfaction, as well as a heightened sense of loyalty.
• High levels of perceived justice in the decision-making process at work are correlated with a lower risk of poor health,
whereas declining levels of perceived justice can in turn increase such risk
Feature 99 – Beauty and Design (II)
• Part 1: Ceiling Height: Floor to ceiling heights for regularly occupied spaces meet the following requirements:
o Rooms of 30 ft width or less have ceiling height of at least 8.8 ft.
o Rooms of greater than 30 ft width have ceiling height of at least 9 ft plus at least 1 ft per 20 ft.
o Rooms that provide a full wall view to the outdoors or an atrium space (with at least twice the ceiling height of
the room) have a minimum ceiling height of 9 ft for a room width of 40 ft plus at least 1 ft per 30 ft.
• Part 2: Artwork: Develop a plan to describe how the project incorporates meaningfully integrated artwork in:
o Entrances and lobbies.
o All regularly occupied space greater than 300 ft².
• Part 3: Spatial Familiarity: In projects with floor plates 10,000 ft² or larger, develop a plan to describe way-finding
elements through use of the following elements:
o Artwork that is distinct in shape and color.
o Visually grouped zones or areas that use the following unifying design components: (i) lighting, (ii) furniture
color and (iii) flooring pattern/color.
o Corridors over 30 ft in length end in artwork or a view window to the exterior with a sill height no taller than 3 ft
from the floor and with at least a 100 ft vista.
• Part 1: Outdoor Biophilia: At least 25% of the project site area meets the following requirements:
o Landscaped grounds or rooftop gardens accessible to building occupants.
o Consists of, at minimum, 70% plantings including tree canopies (within the 25%).
• Part 2: Indoor Biophilia: Plants are incorporated into the design of interior space according to the following:
o Potted plants or planted beds cover at least 1% of floor area per floor.
o A plant wall per floor, covering a wall area equal or greater than 2% of the floor area, or covering the largest of
the available walls, whichever is greater.
• Part 3: Water Feature: In projects larger than 100,000 ft², at least one water feature for every 100,000 ft². Water feature
should meet the following requirements:
o At least 6 ft in height or 43 ft² in area.
o Ultraviolet sanitation or other technology to address water safety.
Innovation
Features 101 to 105:
• Part 1: Innovation Proposal: The feature meets one of the following requirements:
o Goes above and beyond the current requirements of the existing WELL feature.
o Relates to the wellness concept in a novel way that is not already covered in the WELL Building Standard to
impact the occupants of the project or the general public in a positive manner.
• Part 2: Innovation Support: The feature is supported by the following:
o The feature is fully substantiated by existing scientific, medical and industry research, and is consistent with
applicable laws and regulations and leading practices in building design and management.