UNICAF Terms and Conditions

Terms and Conditions
These Terms & Conditions (these "Terms") govern the provision of, and all
applications and enrolments in, any programme or service (including the Referrals
programme) offered through Unicaf Limited and its subsidiaries (together, the
" Company", "we", "us" and " our") and all other services provided by the
Company (together, the " Services") to any person (" you"). These Terms may be
revised, updated or replaced from time to time.
These Terms govern your use of all our websites, apps, landing pages, and other
products and Services. As some of our Services may include software that is
installed on your device, you agree that we may automatically update this software,
and that these Terms will apply to such updates. Please read these Terms carefully,
and contact us if you have any questions. By using our Services, you agree to be
bound by these Terms, including the policies referenced in these Terms (such as
our Privacy Notice and Cookies Policy).
If you refuse to accept these Terms, you will not be able to join any Service or
Programmes from our Site.
You should print a copy of these Terms or save them for future reference. We may
amend these Terms from time to time. Every time you wish to use a Service, please
check these Terms to ensure you understand the terms which will apply at that
time. These Terms, and any contract or agreement between us, are only in the
English language.
Disclaimers
The Services and all included content are provided on an "as is" basis without
warranty of any kind, whether express or implied. To the maximum extent
permitted by applicable law, the Company specifically disclaims:
 any and all warranties and conditions of merchantability, fitness for a

particular purpose, and non-infringement;
 any and all warranties arising out of course of dealing or usage of trade; and
 any and all liability related to your access or use of the Services or any
related content.
You acknowledge and agree that any access to or use of the Services or such
content is at your own risk.
Nothing in these Terms shall, or shall be interpreted as an attempt to, exclude any
liability for any: fraud or fraudulent misrepresentation; death or personal injury
caused by negligence; or any matter for which it would be unlawful to exclude
liability.
Institutional Recognition
Unicaf Limited and its partner institutions, inclusive of Unicaf University and
affiliates, offer degree programmes which are recognised or registered and/or and
accredited by the relevant authorities of the respective countries and territories
where the awarding body is based, as well as professional development courses.
Many countries and territories have their own accrediting bodies, and regulations
for recognition of degree equivalency which differs depending on the jurisdiction.
Please review your country or territory of residence's requirements to confirm
recognition of your programme. Unicaf Ltd takes no responsibility for recognition
of any of the qualifications offered by any of its partner universities by any local
authority in any country.
Unicaf University does not offer programmes that lead to professional licensure.
Career options may require additional experience, training or other factors beyond
the successful completion of an academic degree programme. Unicaf University
degrees, however, being of international standard, are widely accepted by
employers across the private and public sectors, as well as being solid foundations
for further study.
Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any
indirect, incidental, special, consequential, or punitive damages, or any loss of
profits or revenues, whether incurred directly or indirectly, or any loss of data, use,
goodwill, or other intangible losses, resulting from:
 your access to or use of or inability to access or use the Services;

 any conduct or content of any party other than the applicable Company,
including without limitation, any defamatory, offensive, or illegal conduct;
or
 unauthorized access, use, or alteration of your content or information. In no
event shall the Company aggregate liability for all claims related to the
Services exceed twenty US dollars ($20) or the total amount of fees received
by the Company from you for the use of paid Services during the past three
months, whichever is greater.
You acknowledge and agree that the disclaimers and the limitations of liability set
forth in these Terms reflect a reasonable and fair allocation of risk between you
and the Company, and that these limitations are an essential basis to the Company's
ability to make its Services available to you on an economically feasible basis.
You agree that any cause of action related to the Services must commence within
six (6) months after the cause of action accrues. Otherwise, such cause of action is
permanently barred.
Indemnification
You agree to hold the Company and its directors, officers, employees, agents,
partners associated institutions and representatives harmless for any injury incurred
through any use of, or the inability to use, any Services, including this web-site.
This limitation of liability applies to (without limitation) direct, indirect, incidental,
consequential, special, punitive or exemplary damages even if an authorized
director, officer, employee, agent, associates, partners or representative of the
Company has been advised of the possibility of such damages.
Liability for invalidated payments and actions of fraud
You agree to compensate and indemnify the company for any claims, losses,
expenses or liability the company incurs arising out of:
1. An invalid transaction, refund transaction and any other expenses,

collectively "Invalidated Payments";
2. Any error, negligence, willful misconduct or fraud by you;
If the company has reason to believe that there is a higher than normal risk
associated with your Transactions, in particular if the company believes you have
breached the terms and conditions, then we may take various actions to avoid
Reversals, Chargebacks, fees, fines, penalties and any other liability. The actions
we may take include but are not limited to the following:
1. We may, at any time and without liability, limit or suspend your right to use
our Services if we believe that you are in breach of your obligations under
these Terms and conditions. If possible, we will give you advance notice of
any limitation or suspension, but we may take such actions without advance
notice under certain circumstances, including if we believe that your use of
our services represents a security threat or involves fraud or any other illegal
activities;
2. Refuse any Transaction at any time, provided that, upon request and where
possible, we will provide the reasons for the refusal and steps for resolution
of the problem;
3. Reverse any Transaction (including, if appropriate, to the sender’s credit
card), that violates, or we reasonably suspect may violate, these Terms and
conditions.
4. Hold your funds or suspend/ limit your account, to the extent and for so long
as reasonably needed to protect against the risk of liability or as required to
mitigate any regulatory risk in relation to your Transactions.
5. We may terminate immediately your rights under this agreement if we have
a serious reason to believe that your payment to the company is an action of
fraud, and/or an illegal activity and/or a result of fraud and/or an error.
Jurisdiction
These Terms and conditions are governed by the laws of the Republic of Cyprus
without reference to the principles of conflicts of laws thereof. Any dispute arising
from these Terms and conditions shall be resolved exclusively in the state courts of
the Republic of Cyprus.
Data protection
We will process Your Data only in accordance with these Terms and our Privacy
Notice.
Agreement
By accepting these Terms, you agree to be bound by the following regulations and
publications which together form your contract with the Company:
 Course/Programme Regulations: these are available from your

Programme/Module Leaders and on the website.
 Any other Company rule or regulation referred to in this Agreement or from
time to time in force, as published.
Participation agreement
By accepting these Terms, you agree that:
 You will notify Academic Affairs of any changes to the information which
you have submitted on application or enrolment; for example, if you change
your address;
 You will participate fully in those activities which are described in each
module as essential;
 You will inform the Module Leader if circumstances oblige you to miss any
of those essential activities and give details of the relevant circumstances to
the Module Leader;
 You wish to have your performance assessed according to the approved
procedures;
 You will observe and meet the deadlines and timetable prescribed for each
module;
 Failure to participate adequately in the essential activities may lead to
termination of your enrolment on your programme of study. You may be
invited to explain your failure to participate before termination on the
programme occurs. Failure to engage in this process will be considered to be
withdrawal.
 You will follow all the rules and regulations of the programme or institution
you are studying under.
E-Submission
The intellectual property in the assessments that you do will normally be owned by
you (see Intellectual Property Rights Policy).
The Company may require you to submit certain pieces of work by way of E-
Submission. The E-Submission system may use the Turnitin platform (or any other
suitable platform or service), and work that you submit may be used by Turnitin
(or such other platform or service as may be applicable) for the purpose of
checking the originality both of your work and other students' work. By agreeing to
this terms and conditions you agree that your work may be used in this way.
By making the Student Declaration you agree that it may be used in this way, and
additionally that:
The submitted work is your own;
The sources of information and material you have used in the preparation of your
work, including those obtained online, have been fully identified and properly
acknowledged (as stipulated by the relevant writing style employed in your
programme of study);
If there is suspicion of unfair practice the Company reserves the right to follow due
process and investigate in accordance to the regulations of the partner University.
Criminal convictions
By accepting these Terms you are confirming that you have no unspent criminal
convictions (excluding motoring offences). If this is not the case you must notify
the Company prior to enrolment so that the Company can consider whether such
convictions are compatible with participating in the Company's Services.
Student ID
The validation period of a Student ID is subject to the level of the programme that
the student is enrolled (i.e. for undergraduate programmes the Student ID validity
is for 5 years from the date of issue, and for postgraduate programmes the validity
is for a period of 3 years). Students should pay the cost of the student ID which is
set to the amount of 20 USD.
Fees and payment

It is your responsibility to make sure your tuition fees and other payments to the
Company which relate to programmes you are studying, Services you are using, or
accommodation are paid in full within the set deadlines. By accepting these Terms,
you are bound by the Company's regulations on the payment of fees, and other
expenses relating to the Services offered to you. No refunds are made for any
payments made.
Despite the percentage of scholarship that a student may receive (100% and/or
less), there are specific fees that are not covered by any percentage of scholarship.
Such fees include the Application Fee, the Graduation Fees, the Transcript Fees
and any other extra fees where commonly as a practice cannot be covered by the
Scholarship (e.g. Graduation Ceremony Fees and/or Seminar Fees). The applicant
and/or the student shall pay the foregoing since they are not subject to the
scholarships. The retake fees are calculated according to the initial cost of the
module and the percentage of the scholarship granted. If a student is awarded a
100% scholarship the retake fee will be 50% of the initial cost of the respected
Module.
In order for you to receive your Award you must clear all your financial
obligations to the Company including any administrative fees added upon
completion of your programme of study.
When making any payment to the Company it is essential that you let us know
what the payment relates to (for example tuition fees, application fees, etc.). This is
to enable the Company to correctly allocate your payment against your various
accounts. If you do not tell us what a particular payment relates to we will use
reasonable efforts to contact you at the address, email address or telephone number
you have provided to ascertain what the payment relates to. If we cannot contact
you in this way within a reasonable period of time, we will automatically allocate
your payment to the tuition fees.
Referral Programme
 Unicaf Ltd may at times offer you the opportunity to refer friends or others
via a referral programme ("Programme") offered through any of its digital
systems such as mobile application, web site and or landing page or directly
communicate via phone or email ("Platform").
 The professional development courses and/or the short courses provided by
Unicaf, are excluded from the Referral Program.
 Binding Agreement: By using the Platform or participating in the
Programme, you are bound by these Terms and Conditions ("Terms") and
indicate your agreement to them. All of the Company's decisions are final
and binding. These Terms are incorporated in, part of and subject to the
Company's Terms and Conditions.
 Referrers are bound by these Terms and Conditions by participating in the
Program. By participating in the Program, Referrers agree to use the
Program in the manner specified in these Terms and Conditions. If you do
not agree to these Terms and Conditions in their entirety, you are not
authorized to register as a Referrer or to participate in the Program in any
other manner. Referrers may not participate in the Program where doing so
would be prohibited by any applicable law or regulations.
 Privacy: The personal information collected, processed and used as part of
the Programme will be used in accordance with Company's Privacy Policy,
which is available for your review at https://www.unicaf.org/privacy-
policy/. In addition, personal information may be used by Company on
Company's behalf, to contact Users with regards to participation in the
Program and to receive communications from Unicaf or third party
administrators of the Program.
 Eligibility: Individuals over 18 years of age may apply for the Membership.
Children under the age of 13 are prohibited from accessing the Unicaf
Platform or otherwise providing any personal information to Unicaf.
 How the Programme Works: Using the Platform, you can refer friends,
family members colleagues or others whom you personally know
("Friends"). You can only refer third parties and you cannot refer yourself.
Self-referrals are not valid under this programme. Once an individual makes
a referral, he/she becomes a "Referrer" and will be provided with a unique
referral link ("Personal Link") that allows him or her to receive the benefit
or reward advertised on the Platform, as applicable.
o The programme is a levels’ membership programme and it exposes in
4 different degrees of membership; Blue, Silver, Gold and Platinum.
The rewards of the programme are provided in accordance with the
degree of a membership and with reference to the number of
successful referrals. Specific information in relation to the rewards is
available at: https://www.unicaf.org/referrals/ .
o A user’s membership may upgrade or downgrade since the
programme has a target based approach. Targets are yearly based,
January to December, and evaluated at the end of each calendar year.
Upon achieving a target within the year, the Membership status is
upgraded automatically.
o The year-ending Membership status is transferred to the next year
upon meeting the targets. In the case of under-performing, the
Membership will downgrade accordingly
o The financial reward of the membership can be redeemed either in
cash or direct tuition fee deduction if you are a current student.
 Restrictions: Referrers cannot refer themselves or create multiple, fictitious
or fake accounts with the Company. Each User must maintain only one
account and may not have multiple Memberships. No User may use the
Programme to violate any law, infringe or violate the rights of any third
party, or otherwise act in a manner that is deemed harassing, harmful,
illegal, hateful, obscene or outside the spirit and intent of the Programme. In
addition, you may not (i) tamper with the Programme, (ii) act in an unfair or
disruptive manner, or (iii) use any system, bot or other device or artifice to
participate or receive any benefit in the Programme. This includes but is not
limited to a general prohibition on posting of the referral codes on any
website which offers the referral code to anyone other than Friends, i.e.
individuals to whom you personally know. If we believe that a referral code
associated with a User's account was used in such a manner, we have the
right to remove all credit associated with that account and remove the User
from the Unicaf Platform. CAUTION: ANY ATTEMPT TO
DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE
OPERATION OF THE PROGRAMME MAY BE IN VIOLATION OF
CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE
MADE, THE COMPANY RESERVES THE RIGHT TO SEEK
REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO
THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL
PROSECUTION. The Membership of the Unicaf Referral Programme
cannot be transferred.
 Rewards: By making a Valid Referral (defined below), you will receive a
reward as described in the relevant platform, subject to the restrictions set
forth below. In order to qualify as a "Valid Referral", your Friend must not
be an existing User of the Platform and must be a first-time User of the
Service as a result of your referral. Additionally, if the reward is in the form
of a gift card, gift certificate or voucher, it may be subject to the issuer's
terms and conditions. Rewards are subject to verification. The Company
may delay a reward for the purposes of investigation. The Company may
also refuse to verify and process any transaction for any reason. They are not
transferable and may not be auctioned, traded, bartered or sold. The referral
reward will be released when the referred student pays the relevant fee.
 Liability: You understand and agree that the indemnified parties (defined
below) shall not be liable to you for any direct, indirect, incidental, actual,
consequential, economic, special or exemplary damages (including but not
limited to lost profits, loss of data, loss of goodwill, service interruption,
computer damage, system failure, failure to store any information or other
content maintained or transmitted by Unicaf, or the cost of substitute
products or services) arising in connection with your use of or inability to
use the Unicaf platform or the task services, even if advised of the
possibility of the same.
 By participating in the Programme, you agree to indemnify, defend, and
hold harmless Unicaf and Affiliates, and their attorneys, insurers,
independent contractors, providers, successors and assigns (the "Indemnified
Parties") from and against any and all Liabilities incurred in connection with
(i) your use or inability to use the Unicaf Platform or perform Tasks, or (ii)
your breach or violation of this Agreement; (iii) your violation of any law,
or the rights of any User or third party and (iv) any content submitted by you
or using your account to the Unicaf Platform, including, but not limited to
the extent such content may infringe on the intellectual rights of a third party
or otherwise be illegal or unlawful. You also agree to indemnify the
Indemnified Parties for any Liabilities resulting from your use of software
robots, spiders, crawlers, or similar data gathering and extraction tools, or
any other action you take that imposes an unreasonable burden or loan on
our infrastructure. Unicaf reserves the right, in its own sole discretion, to
assume the exclusive defence and control at its own expense of any matter
otherwise subject to your indemnification. You will not, in any event, settle
any claim or matter without the prior written consent of Unicaf. To the
fullest extent possible by law, the indemnified parties' maximum liability
arising out of or in connection with the programme, regardless of the cause
of action (whether in contract, tort, breach of warranty, or otherwise), shall
be $100.00.
 Disclaimer of warranties: you expressly understand and agree that the
programme and the unicaf platform are provided on an "as is" and "as
available" basis without warranties or conditions of any kind, either express
or implied, including, but not limited to, warranties or conditions or
merchantability, fitness for a particular purpose, and non-infringement.
Unicaf makes no warranties or representations about the accuracy or
completeness of the content provided through the unicaf platform or the
content of any sites linked to the unicaf platform and assumes no liability or
responsibility in contract, warranty or in tort for any (i) errors, mistakes, or
inaccuracies of content, (ii) personal injury or property damage, of any
nature whatsoever, resulting from your access to and use of the unicaf
platform, (iii) any access to or use of our secure servers and/or any and all
personal information and/or financial information stored therein; and (iv)
events beyond our reasonable control.
 Bulk Distribution ("Spam"). Each Referrer is the actual sender of the
emails and must comply with applicable law. Referrals must be created and
distributed in a personal manner that is appropriate and customary for
communications with friends, colleagues and family members. By
submitting any email address as part of the Programme, the Referrer
represents that he/she has the appropriate permission and consent. Bulk
email distribution, distribution to strangers, or any other use of the services
described herein in a manner that is not promoted is expressly prohibited
and may be grounds for immediate removal from the Platform and further
legal action. The Company has no obligation to monitor the Programme or
any communications; however, the Company may choose to do so and block
any chat messages, remove any such User Generated Content, or prohibit
any use of the Programme. Referrers who do not comply with the law,
including anti-spam laws, are obligated to indemnify the Company against
any liabilities, costs and expenses it incurs as a results of such spam.
 Right to Cancel, Modify or Terminate: We reserve the right to cancel,
modify or terminate the Programme at any time for any reason. We reserve
the right to disqualify any User at any time from participation in the
Programme if we have a good faith belief that he/she has violated any of
these. We also reserve the right to make any changes during the membership
programme without any notice. Unicaf Limited continually monitor the
Unicaf Referral programme to ensure the integrity of this programme.
Unicaf Ltd also reserves the right to terminate any Membership account at
any time.
 For any queries or clarifications regarding the referral membership
programme please feel free to contact us at referafriend@unicaf.org
 User's Cancelation Right: A User may cancel his or her membership in the
referral programme by advising the Unicaf Help Centre.
 By applying for the referral membership, you agree and consent to the
Terms and Conditions
Referred Applicants/Students:
By accepting these Terms and Conditions, you agree that if your application is a
product of the Referrals Programme, your Referrer shall be notified from time to
time for the progress of your application. You agree and consent that your referrer
shall receive from Unicaf specific data of yours (i.e. your name and email account)
for the purposes of the Referral Programme.
Cancellation and refund policy
The purpose of this section is to provide guidance on when refunds of tuition fees
will be made by the Company and how they will be calculated. This policy relates
to the portion of the tuition fee that is paid directly by the student or by a private
sponsor for studies relating to our online or blended learning programmes or short
courses or other related Services.
As a general rule there are no refunds for any fees paid. Any refund of tuition fees
and or reduction in tuition fees is at the sole and absolute discretion of the
Company's Finance Office. In all cases, any other debt owing to the Company will
be subtracted from any refund of fees if applicable.
Termination of Agreement
Your rights under this Agreement will terminate automatically, subject to your
rights of internal appeal and your obligation to pay Fees, if your studies with the
Company are terminated as a result of:
 action taken against you in accordance with the Company's disciplinary or
fitness to practice procedures;
 a decision of an assessment board, based on your academic performance;
and
 you may cease use of our Services at any time.
 If, during a period of eighteen (18) months you have failed to register for a
module
Non-payment of fees, in accordance with the Company's regulations on the

payment of fees:
 you are still required to pay the agreed fees even if you failed to participate
in your programme of study, as defined in the participation agreement; and
 if you are expelled or dismissed from the Company or other organisation
which you are required to attend or be a member of as part of your
programme, the Company may terminate this Agreement immediately by
written notice to you.
In addition, the Company may terminate this Agreement by written notice to you
in the following circumstances:
 if, between accepting an offer and starting your programme, there is a

change in your circumstances which, in the reasonable opinion of the
Company, makes it inappropriate for you to study on your programme;
 if the Company becomes aware of information about you which it did not
know before (for example, unspent criminal convictions) which, in the
reasonable opinion of the Company, makes it inappropriate for you to study
on your programme; or
 if, in the reasonable opinion of the Company, you have failed to provide the
Company with all relevant information, or have supplied false or misleading
information, relating to your application for your programme.
Requirements on termination of this Agreement
If at any time this Agreement terminates:
 the Company shall be entitled to refuse to enrol you in the relevant Services
(if, at the date of termination, you have not already enrolled);
 the Company shall be entitled to require you to stop studying on your
programme and to leave the Company immediately (if, at the date of
termination, you have enrolled); and
 the Company may hold your data following local regulations, laws or
legislation.
 The company shall be entitled to withhold any balance in your account
If at any time this Agreement terminates, your obligations are:
 to promptly pay any outstanding fees and other sums owed to the Company;
 to return to Academic Affairs all property owned by the Company; and
 to pay all outstanding fees immediately.
Any action taken by the Company under the above provisions will not restrict its
ability to take any other action against you which it may be entitled to take. The
Company will not be liable for any loss or damage which you may suffer as a
result.
Notices
Any notice given under this Agreement shall be in writing. Letters will be
addressed to you by email or other electronic means or by post or courier to your
home address as appropriate, at the last address you gave to Academic Affairs.
Student Support must be kept updated by you at all times. Letters shall be deemed
to have been properly served when delivered by hand to that address, or 48 hours
after being posted to that address if sent by pre-paid first class post or if sent by
email or other electronic means. Good service may also be given by email to the
last email address you gave to Academic Affairs in which case service shall be
deemed effective 48 hours after sending. It is your responsibility to ensure that you
inform Academic Affairs of any change in address, telephone and email details.
Student declaration
I declare that the information given by me is correct and that I have no unspent
criminal convictions (excluding motoring offences). I undertake to pay all fees and
miscellaneous expenses relating to my programme/short course/ module of study
and promise to pay in accordance with the terms and conditions of payment. I
understand that amounts paid and/or payable by me will be checked by the
Company and I undertake to pay any shortfall within fourteen (14) days of demand
by the Company. I understand that all amounts paid are not refundable.
I acknowledge that the Company is entitled to refuse to enrol me if I am indebted

to it. I agree to be bound by the Conditions of Entry and Company Regulations for
Students and programme/module regulations. I agree that it is my responsibility to
ensure that I am familiar with conditions of entry, the handbooks and all applicable
regulations and to become acquainted with them. I shall be bound by the
Participation Agreement and the other notices.
 Terms & Conditions

 Privacy and cookies
 Privacy Policy
External Privacy Notice

(A) This Notice

Summary - This Notice
This Notice explains how we Process Personal Data. This Notice may be amended or updated
from time to time, so please check it regularly for updates.
This Notice is issued by each of the Controller entities listed in Section (Q) below
(together, "Unicaf Group", "we", "us" and "our") and is addressed to
individuals outside our organisation with whom we interact, including current,
former and prospective students, visitors to our Sites, users of our Apps, other
users of our services, and visitors to our premises (together, "you"). Each
Controller listed in Section (Q) below is responsible for its own compliance with
the laws to which it is subject, and no Controller is responsible for the compliance
of any other Controller. Defined terms used in this Notice are explained in Section
(R) below.
This Notice may be amended or updated from time to time to reflect changes in our
practices with respect to the Processing of Personal Data, or changes in applicable
law. We encourage you to read this Notice carefully, and to regularly check this
page to review any changes we might make in accordance with the terms of this
Notice.
(B) Collection of Personal Data

Summary - Collection of Personal Data
We collect or obtain Personal Data: when those data are provided to us (e.g., where you contact
us); in the course of our relationship with you (e.g., your student records); when you make
Personal Data public (e.g., if you make a public post about us on social media); when you
download, install, or use any of our Apps; when you visit our Sites; when you register to use any
of our Sites, Apps, or services; or when you interact with any third party content or advertising on
a Site or in an App. We may also receive Personal Data about you from third parties (e.g., law
enforcement authorities).
Collection of Personal Data: We collect or obtain Personal Data about you from
the following sources:
 Data provided to us: We obtain Personal Data when those data are
provided to us (e.g., where you contact us via email or telephone, or by any
other means, or when you provide us with your business card, or when you
submit a job application).
 Relationship data: We collect or obtain Personal Data in the ordinary
course of our relationship with you (e.g., we provide a service to you, or to
your employer).
 Data you make public: We collect or obtain Personal Data that you
manifestly choose to make public, including via social media (e.g., we may
collect information from your social media profile(s), if you make a public
post about us).
 App data: We collect or obtain Personal Data when you download or use
any of our Apps.
 Site data: We collect or obtain Personal Data when you visit any of our Sites
or use any features or resources available on or through a Site.
 Registration details: We collect or obtain Personal Data when you use, or
register to use, any of our Sites, Apps, or services.
 Content and advertising information: If you interact with any third party
content or advertising on a Site or in an App (including third party plugins
and cookies) we receive Personal Data from the relevant third party
provider of that content or advertising.
 Third party information: We collect or obtain Personal Data from third
parties who provide it to us (e.g., credit reference agencies; law
enforcement authorities; etc.).

(C) Creation of Personal Data
Summary - Creation of Personal Data
We create Personal Data about you (e.g., records of your interactions with us).
We also create Personal Data about you in certain circumstances, such as records
of your interactions with us, and details of your past interactions with us. We may
also combine Personal Data from any of our Sites, Apps, or services, including
where those data are collected from different devices.
(D) Categories of Personal Data we Process

Summary - Categories of Personal Data we Process
We Process: your personal details (e.g., your name); demographic data (e.g., your age); your
contact details (e.g., your address); records of your consents; payment details (e.g., your
billing address); information about our Sites and Apps (e.g., the type of device you are using);
details of your employer (where relevant); information about your interactions with our
content or advertising; and any views or opinions you provide to us.
We Process the following categories of Personal Data about you:
 Personal details: given name(s); preferred name; photograph and recorded

phone conversations.
 Demographic information: gender; date of birth / age; nationality;
salutation; title; and language preferences.
 Contact details: correspondence address; telephone number; email
address; details of Personal Assistants, where applicable; messenger app
details; online messaging details; and social media details.
 Consent records: records of any consents you have given, together with the
date and time, means of consent and any related information (e.g., the
subject matter of the consent).
 Payment details: invoice records; payment records; billing address;
payment method; bank account number or credit card number; cardholder
or accountholder name; card or account security details; card ‘valid from’
date; card expiry date; BACS details; SWIFT details; IBAN details; payment
amount; payment date; and records of cheques.
 Data relating to our Sites and Apps: device type; operating system; browser
type; browser settings; IP address; language settings; dates and times of
connecting to a Site; App usage statistics; App settings; dates and times of
connecting to an App; location data, and other technical communications
information (some of which may constitute Personal Data); username;
password; security login details; usage data; aggregate statistical
information.
 Employer details: where you interact with us in your capacity as an
employee of a third party, the name, address, telephone number and email
address of your employer, to the extent relevant.
 Content and advertising data: records of your interactions with our online
advertising and content, records of advertising and content displayed on
pages or App screens displayed to you, and any interaction you may have
had with such content or advertising (e.g., mouse hover, mouse clicks, any
forms you complete in whole or in part) and any touchscreen interactions.
 Views and opinions: any views and opinions that you choose to send to us,
or publicly post about us on social media platforms.
 Academic data: student assignment submissions, grades, extenuating
circumstances documentation, disability declarations

(E) Sensitive Personal Data

Summary - Sensitive Personal Data
We do not seek to collect or otherwise Process Sensitive Personal Data. Where we need to
Process Sensitive Personal Data for a legitimate purpose, we do so in accordance with
applicable law.
We do not seek to collect or otherwise Process Sensitive Personal Data in the

ordinary course of our business. Where it becomes necessary to Process your
Sensitive Personal Data for any reason, we rely on one of the following legal
bases:
 Compliance with applicable law: We may Process your Sensitive Personal

Data where the Processing is required or permitted by applicable law (e.g.,
to comply with our diversity reporting obligations);
 Detection and prevention of crime: We may Process your Sensitive
Personal Data where the Processing is necessary for the detection or
prevention of crime (e.g., the prevention of fraud);
 Establishment, exercise or defence of legal rights: We may Process your
Sensitive Personal Data where the Processing is necessary for the
establishment, exercise or defence of legal rights; or
 Consent: We may Process your Sensitive Personal Data where we have, in
accordance with applicable law, obtained your prior, express consent prior
to Processing your Sensitive Personal Data (this legal basis is only used in
relation to Processing that is entirely voluntary - it is not used for
Processing that is necessary or obligatory in any way).
If you provide Sensitive Personal Data to us, you must ensure that it is lawful for
you to disclose such data to us, and you must ensure a valid legal basis applies to
the Processing of those Sensitive Personal Data.
(F) Purposes of Processing and legal bases for Processing

Summary - Purposes of Processing and legal bases for Processing
We Process Personal Data for the following purposes: providing our Sites, Apps, and services
to you; operating our business; communicating with you; managing our IT systems; health
and safety; financial management; conducting surveys; ensuring the security of our premises
and systems; conducting investigations where necessary; compliance with applicable law;
improving our Sites, Apps, and services; fraud prevention; and recruitment and job
applications.
The purposes for which we Process Personal Data, subject to applicable law, and
the legal bases on which we perform such Processing, are as follows:
Processing activity Legal basis for Processing
· Provision of educational · The Processing is necessary in connection with any

services: providing teaching contract that you have entered into with us, or to take
and other educational services; steps prior to entering into a contract with us; or · We
delivery of online courses; have a legitimate interest in carrying out the Processing for
tracking participation; the purpose of providing educational services (to the extent
administration of tests and that such legitimate interest is not overridden by your
examinations; and production interests, fundamental rights, or freedoms); or · We have
and maintenance of obtained your prior consent to the Processing (this legal
qualification / certification basis is only used in relation to Processing that is entirely
records. voluntary - it is not used for Processing that is necessary or
obligatory in any way).
· Provision of Sites, Apps, and · The Processing is necessary in connection with any
related services: providing our contract that you have entered into with us, or to take
Sites, Apps, or related services; steps prior to entering into a contract with us; or · We
providing promotional items have a legitimate interest in carrying out the Processing for
upon request; and the purpose of providing our Sites, Apps, or services (to the
communicating with you in extent that such legitimate interest is not overridden by
relation to those Sites, Apps, or your interests, fundamental rights, or freedoms); or · We
related services. have obtained your prior consent to the Processing (this
legal basis is only used in relation to Processing that is
entirely voluntary - it is not used for Processing that is
necessary or obligatory in any way).
· Operating our · The Processing is necessary in connection with any

business: operating and contract that you have entered into with us, or to take
managing our Sites, our Apps, steps prior to entering into a contract with us; or · We
and our services; providing have a legitimate interest in carrying out the Processing for
content to you; displaying the purpose of providing our Sites, our Apps, or our services
advertising and other to you (to the extent that such legitimate interest is not
information to you; overridden by your interests, fundamental rights, or
communicating and interacting freedoms); or · We have obtained your prior consent to the
with you via our Sites, our Processing (this legal basis is only used in relation to
Apps, or our services; and Processing that is entirely voluntary - it is not used for
notifying you of changes to any Processing that is necessary or obligatory in any way).
of our Sites, our Apps, or our
services.
· Communications and · The Processing is necessary in connection with any

marketing: communicating contract that you have entered into with us, or to take
with you via any means steps prior to entering into a contract with us; or · We
(including via email, telephone, have a legitimate interest in carrying out the Processing for
text message, social media, the purpose of contacting you, subject always to
post or in person) to provide compliance with applicable law (to the extent that such
news items and other legitimate interest is not overridden by your interests,
information in which you may fundamental rights, or freedoms); or · We have
be interested, subject always obtained your prior consent to the Processing (this legal
to obtaining your prior opt-in basis is only used in relation to Processing that is entirely
consent to the extent required voluntary - it is not used for Processing that is necessary or
under applicable law; obligatory in any way).
maintaining and updating your
contact information where
appropriate; and obtaining
your prior, opt-in consent
where required.
· Management of IT · The Processing is necessary for compliance with a legal

systems: management and obligation; or · We have a legitimate interest in carrying
operation of our out the Processing for the purpose of managing and
communications, IT and maintaining our communications and IT systems (to the
security systems; and audits extent that such legitimate interest is not overridden by
(including security audits) and your interests, fundamental rights, or freedoms).
monitoring of such systems.
· Health and safety: health and · The Processing is necessary for compliance with a legal
safety assessments and record obligation; or · We have a legitimate interest in carrying
keeping; providing a safe and out the Processing for the purpose of ensuring a safe
secure environment at our environment at our premises (to the extent that such
premises; and compliance with legitimate interest is not overridden by your interests,
related legal obligations. fundamental rights, or freedoms); or · The Processing is
necessary to protect the vital interests of any individual.
· Financial management: sales; · We have a legitimate interest in carrying out the

finance; corporate audit; and Processing for the purpose of managing and operating the
vendor management. financial affairs of our business (to the extent that such
legitimate interest is not overridden by your interests,
fundamental rights, or freedoms); or · We have
obtained your prior consent to the Processing (this legal
basis is only used in relation to Processing that is entirely
voluntary - it is not used for Processing that is necessary or
· Surveys: engaging with you · We have a legitimate interest in carrying out the

for the purposes of obtaining Processing for the purpose of conducting surveys,
your views on our Sites, our satisfaction reports and market research (to the extent that
Apps, or our services. such legitimate interest is not overridden by your interests,
fundamental rights, or freedoms); or · We have
obtained your prior consent to the Processing (this legal
basis is only used in relation to Processing that is entirely
voluntary - it is not used for Processing that is necessary or
· Security: physical security of · The Processing is necessary for compliance with a legal

our premises (including records obligation; or · We have a legitimate interest in carrying
of visits to our premises); CCTV out the Processing for the purpose of ensuring the physical
recordings; and electronic and electronic security of our business and our premises (to
security (including login the extent that such legitimate interest is not overridden by
records and access details). your interests, fundamental rights, or freedoms).
· Investigations: detecting, · The Processing is necessary for compliance with a legal

investigating and preventing obligation; or · We have a legitimate interest in carrying
breaches of policy, and out the Processing for the purpose of detecting, and
criminal offences, in protecting against, breaches of our policies and applicable
accordance with applicable laws (to the extent that such legitimate interest is not
law. overridden by your interests, fundamental rights, or
freedoms).
· Legal · The Processing is necessary for compliance with a legal

proceedings: establishing, obligation; or · We have a legitimate interest in carrying
exercising and defending legal out the Processing for the purpose of establishing,
rights. exercising or defending our legal rights (to the extent that
such legitimate interest is not overridden by your interests,
fundamental rights, or freedoms).
· Legal · The Processing is necessary for compliance with a legal

compliance: compliance with obligation.
our legal and regulatory
obligations under applicable
law.
· Improving our Sites, Apps, · We have a legitimate interest in carrying out the
and services: identifying issues Processing for the purpose of improving our Sites, our Apps,
with our Sites, our Apps, or our or our services (to the extent that such legitimate interest is
services; planning not overridden by your interests, fundamental rights, or

improvements to our Sites, our freedoms); or · We have obtained your prior consent to the
Apps, or our services; and Processing (this legal basis is only used in relation to
creating new Sites, Apps, or Processing that is entirely voluntary - it is not used for
services. Processing that is necessary or obligatory in any way).
· Fraud prevention: Detecting, · The Processing is necessary for compliance with a legal

preventing and investigating obligation (especially in respect of applicable employment
fraud. law); or · We have a legitimate interest in carrying out the
Processing for the purpose of detecting, and protecting
against, fraud (to the extent that such legitimate interest is
not overridden by your interests, fundamental rights, or
freedoms).
· Recruitment and job · The Processing is necessary for compliance with a legal

applications: recruitment obligation (especially in respect of applicable employment
activities; advertising of law); or · We have a legitimate interest in carrying out the
positions; interview activities; Processing for the purpose of recruitment activities and
analysis of suitability for the handling job applications (to the extent that such legitimate
relevant position; records of interest is not overridden by your interests, fundamental
hiring decisions; offer details; rights, or freedoms); or · We have obtained your prior
and acceptance details. consent to the Processing (this legal basis is only used in
relation to Processing that is entirely voluntary - it is not
used for Processing that is necessary or obligatory in any
way).

(G) Disclosure of Personal Data to third parties
Summary - Disclosure of Personal Data to third parties
We disclose Personal Data to: legal and regulatory authorities; our external advisors; our
Processors; any party as necessary in connection with legal proceedings; any party as necessary
for investigating, detecting or preventing criminal offences; any purchaser of our business; and
any third party providers of advertising, plugins or content used on our Sites or our Apps.
We disclose Personal Data to other entities within Unicaf Group, for legitimate
business purposes and the operation of our Sites, Apps, or services to you, in
accordance with applicable law. Our staff and agents may be permitted to access
appropriate information about students, when they have a legitimate reason to
do so. In addition, we disclose Personal Data to:
 you and, where appropriate, your appointed representatives;

 legal and regulatory authorities, upon request, or for the purposes of
reporting any actual or suspected breach of applicable law or regulation;
 accountants, auditors, lawyers and other outside professional advisors to
Unicaf Group, subject to binding contractual obligations of confidentiality;
 third party Processors (such as payment services providers; etc.), located
anywhere in the world, subject to the requirements noted below in this
Section (G);
 any relevant party, law enforcement agency or court, to the extent
necessary for the establishment, exercise or defence of legal rights;
 any relevant party for the purposes of prevention, investigation, detection
or prosecution of criminal offences or the execution of criminal penalties;
 any relevant third party acquirer(s), in the event that we sell or transfer all
or any relevant portion of our business or assets (including in the event of a
reorganization, dissolution or liquidation);
 student sponsors and or various scholarship programmes;
 relevant government departments to whom we have a statutory obligation
to release information;
 examining bodies, other educational establishments and other relevant
academic bodies;
 potential employers of our students;
 potential providers of placements and/or education to our students; and
 any relevant third party provider, where our Sites and our Apps use third
party advertising, plugins or content. If you choose to interact with any
such advertising, plugins or content, your Personal Data may be shared
with the relevant third party provider. We recommend that you review that
third party's privacy policy before interacting with its advertising, plugins or
content.
If we engage a third-party Processor to Process your Personal Data, the Processor

will be subject to binding contractual obligations to: (i) only Process the Personal
Data in accordance with our prior written instructions; and (ii) use measures to
protect the confidentiality and security of the Personal Data; together with any
additional requirements under applicable law.
(H) International transfer of Personal Data

Summary - International transfer of Personal Data
We transfer Personal Data to recipients in other countries. Where we transfer Personal Data from
the EEA to a recipient outside the EEA that is not in an Adequate Jurisdiction, we do so on the
basis of Standard Contractual Clauses.
Because of the international nature of our business and the educational services we
provide, we transfer Personal Data within Unicaf Group, and to third parties as
noted in Section (G) above, in connection with the purposes set out in this Notice.
For this reason, we transfer Personal Data to other countries that may have
different laws and data protection compliance requirements to those that apply in
the country in which you are located. Where we transfer your Personal Data from
the EEA to recipients located outside the EEA who are not in Adequate
Jurisdictions, we do soon the basis of Standard Contractual Clauses. You are
entitled to request a copy of our Standard Contractual Clauses using the contact
details provided in Section (Q) below. Please note that when you transfer any
Personal Data directly to a Unicaf Group entity established outside the EEA, we
are not responsible for that transfer of your Personal Data. We will nevertheless
Process your Personal Data, from the point at which we receive those data, in
accordance with the provisions of this Notice.
(I) Data security

Summary - Data security
We implement appropriate technical and organisational security measures to protect your

Personal Data. Please ensure that any Personal Data that you send to us are sent securely.
We have implemented appropriate technical and organisational security measures

designed to protect your Personal Data against accidental or unlawful destruction,
loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or
unauthorised forms of Processing, in accordance with applicable law. Because the
internet is an open system, the transmission of information via the internet is not
completely secure. Although we will implement all reasonable measures to protect
your Personal Data, we cannot guarantee the security of your data transmitted to us
using the internet - any such transmission is at your own risk and you are
responsible for ensuring that any Personal Data that you send to us are sent
securely.
(J) Data accuracy

Summary - Data accuracy
We take every reasonable step to ensure that your Personal Data are kept accurate and up-to-
date and are erased or rectified if we become aware of inaccuracies.
We take every reasonable step to ensure that:

 your Personal Data that we Process are accurate and, where necessary,
kept up to date; and
 any of your Personal Data that we Process that are inaccurate (having
regard to the purposes for which they are Processed) are erased or
rectified without delay.
From time to time we may ask you to confirm the accuracy of your Personal Data.
(K) Data minimisation

Summary - Data minimisation
We take every reasonable step to limit the volume of your Personal Data that we Process to
what is necessary.
We take every reasonable step to ensure that your Personal Data that we Process
are limited to the Personal Data reasonably necessary in connection with the
purposes set out in this Notice.
(L) Data retention

Summary - Data retention
We take every reasonable step to ensure that your Personal Data are only retained for as long as
they are needed in connection with a lawful purpose.
We take every reasonable step to ensure that your Personal Data are only
Processed for the minimum period necessary for the purposes set out in this
Notice. The criteria for determining the duration for which we will retain your
Personal Data are as follows:
(1) we will retain Personal Data in a form that permits identification only for as long as:
(a) we maintain an ongoing relationship with you (e.g., where you are a student participating
in our educational services); or
(b) your Personal Data are necessary in connection with the lawful purposes set out in this
Notice, for which we have a valid legal basis (e.g., you have contacted us to express an
interest in learning more about participation in our educational courses),
plus:
(2) the duration of:
(a) any applicable limitation period under applicable law (i.e., any period during which any
person could bring a legal claim against us in connection with your Personal Data, or to which
your Personal Data are relevant); and
(b) an additional two (2) month period following the end of such applicable limitation period
(so that, if a person brings a claim at the end of the limitation period, we are still afforded a
reasonable amount of time in which to identify any Personal Data that are relevant to that
claim),
and:
(3) in addition, if any relevant legal claims are brought, we continue to Process Personal Data
for such additional periods as are necessary in connection with that claim.
During the periods noted in paragraphs (2)(a) and (2)(b) above, we will restrict
our Processing of your Personal Data to storage of, and maintaining the security
of, those data, except to the extent that those data need to be reviewed in
connection with any legal claim, or any obligation under applicable law. Once the
periods in paragraphs (1), (2) and (3) above, each to the extent applicable, have
concluded, we will, to the extent required by applicable law, either:
 permanently delete or destroy the relevant Personal Data; or

 anonymise the relevant Personal Data.

(M) Your legal rights
Summary - Your legal rights
Subject to applicable law, you may have a number of rights, including: the right not to provide
your Personal Data to us; the right of access to your Personal Data; the right to request
rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your
Personal Data; the right to object to the Processing of your Personal Data; the right to have your
Personal Data transferred to another Controller; the right to withdraw consent; and the right to
lodge complaints with Data Protection Authorities. In some cases it will be necessary to provide
evidence of your identity before we can give effect to these rights.
Subject to applicable law, you may have the following rights regarding the
Processing of your Relevant Personal Data:
 the right not to provide your Personal Data to us (however, please note
that we will be unable to provide you with the full benefit of our Sites,
Apps, or services, if you do not provide us with your Personal Data - e.g.,
we might not be able to process your requests without the necessary
details);
 the right to request access to, or copies of, your Relevant Personal Data,
together with information regarding the nature, Processing and disclosure
of those Relevant Personal Data;
 the right to request rectification of any inaccuracies in your Relevant
Personal Data;
 the right to request, on legitimate grounds:
o erasure of your Relevant Personal Data; or
o restriction of Processing of your Relevant Personal Data;
 the right to have certain Relevant Personal Data transferred to another
Controller, in a structured, commonly used and machine-readable format,
to the extent applicable;
 where we Process your Relevant Personal Data on the basis of your
consent, the right to withdraw that consent (noting that such withdrawal
does not affect the lawfulness of any Processing performed prior to the
date on which we receive notice of such withdrawal, and does not prevent
the Processing of your Personal Data in reliance upon any other available
legal bases); and
 the right to lodge complaints regarding the Processing of your Relevant
Personal Data with a Data Protection Authority (in particular, the Data
Protection Authority of the EU Member State in which you live, or in which
you work, or in which the alleged infringement occurred, each if
applicable).

Subject to applicable law, you may also have the following additional rights regarding the
Processing of your Relevant Personal Data: · the right to object, on grounds relating to your
particular situation, to the Processing of your Relevant Personal Data by us or on our behalf;
and · the right to object to the Processing of your Relevant Personal Data by us or on our
behalf for direct marketing purposes.
This does not affect your statutory rights. To exercise one or more of these
rights, or to ask a question about these rights or any other provision of this
Notice, or about our Processing of your Personal Data, please use the contact
details provided in Section (Q) below. Please note that:
 in some cases it will be necessary to provide evidence of your identity

before we can give effect to these rights; and
 where your request requires the establishment of additional facts (e.g., a
determination of whether any Processing is non-compliant with applicable
law) we will investigate your request reasonably promptly, before deciding
what action to take.
(N) Cookies and similar technologies

Summary - Cookies and similar technologies
We Process Personal Data by using Cookies and similar technologies. For more information,
please see our Cookie Policy.
When you visit a Site or use an App we will typically place Cookies onto your
device, or read Cookies already on your device, subject always to obtaining your
consent, where required, in accordance with applicable law. We use Cookies to
record information about your device, your browser and, in some cases, your
preferences and browsing habits. We Process Personal Data through Cookies and
similar technologies, in accordance with our Cookie Policy.
(O) Terms of Use

Summary - Terms of Use
Our Terms of Use govern all use of our Sites, our Apps, and our services.
All use of our Sites, Apps, or services is subject to our Terms of Use. We

recommend that you review our Terms of Use regularly, in order to review any
changes we might make from time to time.
(P) Direct marketing

Summary - Direct marketing
We Process Personal Data to contact you with information regarding Sites, Apps, or services that
may be of interest to you. You may unsubscribe for free at any time.
We Process Personal Data to contact you via email, telephone, direct mail or other

communication formats to provide you with information regarding Sites, Apps, or
services that may be of interest to you. If we provide Sites, Apps, or services to
you, we may send information to you regarding our Sites, Apps, or services,
upcoming promotions and other information that may be of interest to you, using
the contact details that you have provided to us, subject always to obtaining your
prior opt-in consent to the extent required under applicable law. You may
unsubscribe from our promotional email list at any time by simply clicking on the
unsubscribe link included in every promotional email we send. After you
unsubscribe, we will not send you further promotional emails, but in some
circumstances we will continue to contact you to the extent necessary for the
purposes of any Sites, Apps, or services you have requested.
(Q) Details of Controllers

Summary - Details of Controllers
There are several Unicaf Group entities that act as Controllers for the purposes of this Privacy
Notice.
For the purposes of this Notice, the relevant Controllers are:
Controller entity Contact details
Unicaf Limited. Address: Old Larnaca Airport, P.O. Box 42572, 6500

Larnaca, Cyprus Phone: + 357
24747500 Email: info@unicaf.org
UNICAF University Limited (Zambia) Address: Plot no.3, Fairview, Masansa Close, Off
Bwinjimfumu Road, Lusaka Province, Zambia, P.0.Box:
35868 Phone: +260
UNICAF Ltd. (Malawi) Address: Area 25, Lilongwe, P.O.Box 2235,

Lilongwe Phone: +265 1755
UNICAF University Ltd. (Uganda) Address: Plot no. 56/60, Ambassador House 1st Floor,
Suite 4A, Kampala, Uganda Phone: +256 414
UNICAF Educational Services Address: Plot 10 Peace Avenue, Oshorun Heritage

(Nigeria) Estate, Off Channels TV Avenue, Isheri North, Lagos
State Phone: +234 07000 UNICAF
(864223) Email: dpo@unicaf.org
UNIC ONLINE KENYA LIMITED Address: West Park Suites, 7th Floor, Ojijo Road, opp.
Parklands Police Station Nairobi, Kenya Phone: +254
730 775 000 Email: dpo@unicaf.org
UNICAF LIMITED EGYPT Address: 3 Amman Square , Dokki , Giza ,

Egypt Phone: +202 33379475 Email: info@unicaf.org
UNICAF LIMITED (RWANDA) Address: 18 AVE. #290, P.O. BOX 5000, RUBIRIZI
KIGALI, RWANDA Phone: +250
UNICAF UNIVERSITY ZIMBABWE Address: 99 Jason Moyo, 4th Street,4th floor, Harare
(PRIVATE) LIMITED – Zimbabwe Phone: +263 242 254440-
UNICAF LIMITED (UK) Address: Charles House 359, Easter Avenue, Gants

Hill, Ilford, Essex, UK IG2 6NE Email: info@unicaf.org
UNICAF UNIVERSITY SARL SINGLE Address: Résidence Abdelmoumen Center Angle

PARTNER Boulevard Abdelmoumen et Boulevard Anoual 20050,
Casablanca, Morocco Email: info@unicaf.org
Our Data Protection Officer is contactable using the following details:
Name: Nikolas Papadimitriou
Email: dpo@unicaf.org
Phone: + 357 24747500

(R) Definitions

 "App" means any application made available by us (including where we

make such applications available via third party stores or marketplaces, or
by any other means).
 "Adequate Jurisdiction" means a jurisdiction that has been formally

designated by the European Commission as providing an adequate level of
protection for Personal Data.

 "Cookie" means a small file that is placed on your device when you visit a
website (including our Sites). In this Notice, a reference to a "Cookie"
includes analogous technologies such as web beacons and clear GIFs.
 "Controller" means the entity that decides how and why Personal Data are
Processed. In many jurisdictions, the Controller has primary responsibility
for complying with applicable data protection laws.
 "Data Protection Authority" means an independent public authority that is

legally tasked with overseeing compliance with applicable data protection
laws.
 "EEA" means the European Economic Area.
 "Personal Data" means information that is about any individual, or from

which any individual is directly or indirectly identifiable, in particular by
reference to an identifier such as a name, an identification number,
location data, an online identifier or to one or more factors specific to the
physical, physiological, genetic, mental, economic, cultural or social identity
of that individual.
 "Process", "Processing" or "Processed" means anything that is done with

any Personal Data, whether or not by automated means, such as collection,
recording, organisation, structuring, storage, adaptation or alteration,
retrieval, consultation, use, disclosure by transmission, dissemination or
otherwise making available, alignment or combination, restriction, erasure
or destruction.
 "Processor" means any person or entity that Processes Personal Data on

behalf of the Controller (other than employees of the Controller).
 "Profiling" means any form of automated Processing of Personal Data
consisting of the use of Personal Data to evaluate certain personal aspects
relating to a natural person, in particular to analyse or predict aspects
concerning that natural person's performance at work, economic situation,
health, personal preferences, interests, reliability, behaviour, location or
movements.
 "Relevant Personal Data" means Personal Data in respect of which we are

the Controller.
 "Sensitive Personal Data" means Personal Data about race or ethnicity,

political opinions, religious or philosophical beliefs, trade union
membership, physical or mental health, sexual life, any actual or alleged
criminal offences or penalties, national identification number, or any other
information that are deemed to be sensitive under applicable law.
 "Standard Contractual Clauses" means template transfer clauses adopted

by the European Commission or adopted by a Data Protection Authority
and approved by the European Commission.
 "Site" means any website operated, or maintained, by us or on our behalf.
COOKIE NOTICE

This Notice is issued by UNICAF Group ("UNICAF Group", "we", "us" and
"our").
Websites to which this Notice applies
This Notice applies to the following domains / subdomains that are operated or
controlled by UNICAF Group:
 www.unicaf.org
 southwales.unicaf.org
 unicaf.southwales.ac.uk
 unic.unicaf.org
 www.unicafuniversity.com
 zambia.unicafuniversity.com
 www.unicafuniversity.ac.zm
 malawi.unicafuniversity.com
 www.unicafuniversity.ac.mw
 uganda.unicafuniversity.com
 unicaf.uos.ac.uk
 unicaf.ljmu.ac.uk
What are cookies?
Cookies are small text files that may be stored on your computer or other device
when you visit a website. They are generally used to make websites work, to keep
track of your movements within the website, to remember your login details, and
so on.
There are different types of cookies, and they can be distinguished on the basis of
their origin, function and lifespan. Important characteristics of cookies include the
following:
 First party cookies are cookies that are placed by the website you are
visiting, while third party cookies are placed by a website other than the
one you are visiting. Please note that we do not control the collection or
further use of data by third parties.
 Necessary cookies are necessary to allow the technical operation of a

website (e.g., they enable you to move around on a website and to use its
features).
 Performance cookies collect data on the performance of a website such as

the number of visitors, the time spent on the website and error messages.

 Functionality cookies increase the usability of a website by remembering
your choices (e.g. language, region, login, and so on).
 Targeting/advertising cookies enable a website to send you personalized

advertising.
 Session cookies are temporary cookies that are erased once you close your
browser while persistent or permanent cookies stay on your device until
you manually delete them or until your browser deletes them based on the
duration period specified in the persistent cookie file.
More information on all aspects of cookies can be found

on www.allaboutcookies.org. Please note that UNICAF Group has no affiliation
with, and is not responsible for, this third party website.
Why do we use cookies?
We may use cookies to:
 distinguish between visitors;

 improve the use and the functionality of our website;
 tailor our website and products to your needs and preferences;
 and
 analyse how our website is used and compile anonymous and aggregate
statistics.
We do not use the collected information to create visitor profiles.
What types of cookies do we use?
An overview of the cookies used on this website is set out in the following table.
Name First Durati Purpose Types of data

Party or on collected
Third
Party?
_ga Third 2 Functionalit Visitor ID data

party years y (site used to
(Google analytics) distinguish
Analytics) visitors.
_gid Third 24 Functionalit Visitor ID data

party hours y (site used to
Analytics) visitors.
_gid Third 24 Functionalit Visitor ID data

party hours y (site used to
Adwords) visitors.
_gclid Third 24 Functionalit Visitor click ID

party hours y from
(Google (Advertise Advertisement
Adwords) ment click to website
tracking)
PHPSESSID First Sessio Functionalit Storage,

party n y submission
(messages) and display of
messages.
devicePixelRatio Third 1 Functionalit Adapting

Party week y (display) content to the
(WordPre user’s device
ss) display.
cookie_consent First 1 Functionalit Recording the

party week y (cookies) user’s consent
to the
dropping and
reading of
cookies.
cookie_consent_ First 1 Functionalit Recording the

time party week y (cookies) user’s consent
to the
dropping and
reading of
cookies.
km_ai Third 5 Functionalit Visitor ID data

Party years y (site used to
(KISSmetr analytics) distinguish
ics) visitors.
km_lv Third 5 Functionalit Visitor ID data

Party years y (site used to
ics) visitors.
kvcd Third Sessio Functionalit Visitor ID data

Party n y (site used to
ics) visitors.
utm_source First 30 Functionalit Custom data

party Days y (site used to
analytics) identify
advertising
campaigns
that led
visitors to the
website.
utm_campaign First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
utm_content First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
utm_medium First 30 Functionalit Custom data
analytics) identify
advertising
campaigns
that led
visitors to the
website.
campaign_id First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
utm_term First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
utm_others First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
adv_group_id First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
gcl_id First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
source_page First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
referrer First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website.
dg_tag First 30 Functionalit Custom data

analytics) identify
advertising
campaigns
that led
visitors to the
website and
for internal
functioning
procedures.
autoinvite_callba Third Sessio Functionalit Invites the

ck Party n y (live web Visitor to re-
(Live Chat chat) chat with the
Inc) chat bot
hide_eye_catcher Third Sessio Functionalit Hides the big

Party n y (live web message to
(Live Chat initiate a chat
Inc) chat) with the bot
lc_{nmbers} Third 3 Functionalit lc_ cookies

Party years y (live web store various
(Live Chat chat) interface
Inc) options for the
web chat
__lc.visitor_id.85 Third 3 Functionalit Stores a

75561 Party years y (live web random ID for
(Live Chat chat) each visitor to
Inc) use with the
live chat
lc_ssoundefined Third 3 Functionalit lc_ cookies

web chat
lc_window_size Third Sessio Functionalit lc_ cookies

Party n y (live web store various
web chat
__livechat_lastvis Third Sessio Functionalit Stores the url

it Party n y (live web of the last
(Live Chat chat) page where
Inc) the visitor
chatted with
the bot
recent_window Third Sessio Functionalit Stores the ID

Party n y (live web of the most
(Live Chat chat) recent chat
Inc) between the
bot and the
visitor
__livechat Third 3 Functionalit lc_ cookies

web chat
optimizelyBucket Third 10 Functionalit Optimizely
s Party years y (live a/b cookies are
(Optimize testing used to store
ly) analytics) information
about A/B
tests such as if
a test is active,
which bucket
is allocated to
and other
analytics
about the test.
Please note that the processing of your personal data in connection with cookies,
and for other purposes, is governed by our External Privacy Notice.
In addition, we may also use web beacons (or clear GIFs) and other similar
technologies in addition to, or in combination with, cookies. A web beacon is
typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a
website or in an email and it helps us to understand the behaviour of visitors to our
website. More information on web beacons can be found
at http://www.allaboutcookies.org/faqs/beacons.html. Please note that UNICAF
Group has no affiliation with, and is not responsible for, this third party website.
Google cookies
This website uses Google Analytics, a web analytics service provided by Google,
Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on
your computer, to help the website analyse how users use the site.
The information generated by the cookie about your use of the website (including
your IP address) will be transmitted to and stored by Google on servers in the
United States.
Google will use this information for the purpose of evaluating your use of the
website, compiling reports on website activity for website operators and providing
other services relating to website activity and internet usage. Google may also
transfer this information to third parties where required to do so by law, or where
such third parties process the information on Google’s behalf. Google will not
associate your IP address with any other data held by Google. You may refuse the
use of cookies by selecting the appropriate settings on your browser, however
please note that if you do this you may not be able to use the full functionality of
this website. By using this website, you consent to the processing of data about you
by Google in the manner and for the purposes set out above.
For more information please visit http://www.google.com/analytics/
Moodle cookies
Moodle uses or may use cookies and/or web beacons to help us determine and
identify repeat visitors, the type of content and sites to which a user links, the
length of time each user spends at any particular area, and the specific
functionalities that users choose to use. To the extent that cookies data constitutes
personally identifiable information, we process such data on the basis of your
consent.
Both session and persistent cookies are use and we use different types of cookies:
 Essential cookies. We may use essential cookies to authenticate users,

prevent fraudulent use of user accounts, or offer Site features.
 Analytical/performance cookies. Allow us to recognize and count the
number of visitors and see how visitors move around when using Moodle.
This helps us improve the way Moodle works.
 Functionality cookies. Used to recognise you when you return to the
Moodle. This enables us to personalise our content for you, greet you by
name, and remember your preferences (for example, your choice of
language or region).
 Targeting cookies. Record your visit to the Moodle, the pages you have
visited, and the links you have followed. We will use this information to
make the Site and the more relevant to your interests. We may also share
this information with third parties for this purpose.
How can you control cookies and web beacons?
Most internet browsers are set to automatically accept cookies. Depending on your
browser, you can set your browser to warn you before accepting cookies, or you
can set it to refuse them. Please refer to the ‘help’ button (or similar) on your
browser to learn more about how you can do this.
Disabling cookies may impact your experience on our websites.

If you use different devices to access our websites, you will need to ensure that
each browser of each device is set to your cookie preference.
More information on how to manage cookies is available

from: http://www.allaboutcookies.org/manage-cookies/. Please note that UNICAF
Group has no affiliation with, and is not responsible for, this third party website.
In addition, you may opt-out from cookies by visiting the following sites and
selecting which company cookies you would like to opt-out
from: http://www.aboutads.info/choices/#completed and http://www.youronlinech
oices.com/. Please note that UNICAF Group has no affiliation with, and is not
responsible for, these third party websites.
Consent to this Policy
By accepting this policy, you accept that your consent to our Cookies Policy will
be stored and/or valid for the period of 3 years starting from the date of acceptance.
Last updated: 28 November 2019
UNICAF AND UNICAF UNIVERSITY
Recording Policy
1. Summary - Introduction
"UNICAF" and "UNICAF University" operates a telephone system which is

capable for recording conversations. As many other organizations that operate call
centers, this is a standard practice where telephone calls and/or live chat
conversations are records for the achievement of quality monitoring, training,
compliance and safeguarding purposes. Live Chat Conversations and/or Calls,
incoming or outgoing, in the department of the Call Center and/or the Students
Support might be recorded and will be retained and/or collected as per our Data
Retention Policy and our Data Protection Policy. The use of these recordings is
strictly limited for the purposes specified in this policy.
The chat recording along with the call recording facility and/or system and/or
software, is automated and accommodates both outgoing and/or incoming calls of
the Call Center and the Student Support Department of "UNICAF". This policy
specifies that if a call is transferred to a department that do not have call recording
system and/or software on its line, it means that recording will cease to act once the
call is successfully transferred. Likewise, if a call comes in, or is a result of a non-
call recorded line and then is transferred to one that is under the recording system
and/or software, then the staff member should notify the caller that their call will
be recorded.
All the employees working in the Call Center and the Student Support Department
are responsible Purpose of this Policy
UNICAF and UNICAF University aims to maintain high standards and protect the
public and staff. Within the framework of the foregoing, we need to record
telephone calls, incoming or outgoing, in and/or from the Call Center and the
Students Support Department, along with live chat conversations, and retain them
for a limited period of time.
UNICAF and UNICAF University shall ensure that the use of these recordings is
fair, is complying with all the requirements of the relevant legislation. This
includes:
1. The Protection of Natural Persons Against the Processing of Personal Data

and the Free Traffic of these Data Act of 2018 (Cyprus Legislation).
2. The European General Data Protection Regulation (GDPR);
3. The European Convention of Human Rights;
4. The Constitution of the Republic of Cyprus.
2. Scope of this Policy
All live chat conversations, along with all calls, incoming and/or outgoing to
and/or from the Call Center and/or the Student Support Department, can be
recorded. Under normal circumstances, a call will not be retrieved or monitored
unless:
1. It is necessary to investigate a complaint;

2. It is part of a management 'spot check' that our standards are being met;
3. Provides assurance of UNICAF and UNICAF University quality standards and
policies.
4. There is a threat to the health and safety of staff and/or visitors and/or for
the prevention and/or detection of a crime;
5. It is necessary to check compliance with regulatory procedures; or
6. It will aid standards in call handling through use in training and coaching
our staff.
7. It is for safeguarding purposes.
8. It is for helping to protect Officers and/or employees from abusive or
nuisance calls;
3. Collection of Data
Personal data collected in the course of recording activities will be processed fairly
and lawfully in accordance with the current "Protection of Natural Persons Against
the Processing of Personal Data and the Free Traffic of these Data - Act of 2018,
and the European General Data Protection Regulation. Data collected shall be:
1. Adequate, relevant and not excessive

2. Used for the purpose(s) stated in this policy only and not used for any other
purposes;
3. Accessible only to managerial and/or senior staff and subject to the
permission of the Head of the relevant Departments and/or the Data
Protection Officer and/or the CEO;
4. Handled and managed confidentially;
5. Kept and/or stored securely; and
6. Not kept for longer than necessary and will be securely destroyed once the
issue(s) in question have been resolved.
4. Advising callers that calls will be monitored/recorded
Where a call will be transferred from a non-recording line to a line where recording
facilities and/or mechanisms and/or software are being used, we will inform the
caller and/or the receiver of the call that the call will be monitored/recorded for
quality/training purposes so that they have the opportunity to consent by
continuing with the call or hanging up.
All the relevant staff, is totally and absolutely obliged to be aware of the current
policy, and if he/she is questioned he/she must inform callers and/or receivers that
the call is recorded for quality/training purposes. Any employee that might fail to
comply with the requirements of this policy will face disciplinary procedure and
appropriate measures and/or decisions can be taken by UNICAF and UNICAF
University.
5. Related policies
1. Data Protection Policy

2. Data Retention Policy
6. Procedures for managing and releasing call recordings
The recordings shall be stored securely, with access to the recordings controlled
and managed by the Data Protection Officer.
Access to call recordings can be given to Managers, Senior Directors, Heads of the
relevant Departments, only for executing their tasks and duties for maintaining the
quality of our standards and services, and/or any other purpose that is expressed by
this policy.
Subject to our Data Protection Policy individuals may request access to their call
recordings. As it is provided by our Data Protection Policy "UNICAF
acknowledges individuals (data subjects) rights under the Data Protection Policy to
access any personal data held on our systems and in our files upon their request, or
to delete and/or correct this information if it is proven to be inaccurate, excessive
or out of date." Therefore, the recordings will be stored in such a way to enable the
Data Protection Officer to retrieve information relating to one or more individuals
as easily as possible. Recordings of calls will be kept on file and periodically
archived to external hard drives and stored in accordance with our data protection
policy.
The browsing of recordings for no valid reason and/or purpose is prohibited by this
policy.
Every individual has the right to access the information that we hold about
him/her. This includes recorded telephone calls.
7. Consent
By agreeing and accepting the current policy you freely and unconditionally
consent to receive calls from Unicaf. You also consent that when receiving a call
from Unicaf and/or when you are calling Unicaf, subject to the current policy the
call may be monitored or recorded for quality assurances purposes. You also
consent that when you operate a conversation with Unicaf through the Live Chat,
subject to the current policy the conversation may be monitored or recorded for
quality assurances purposes.
 Terms & Conditions

 Privacy and cookies
 Privacy Policy
 Recording Policy

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Terms and Conditions

 any and all warranties and conditions of merchantability, fitness for a

 your access to or use of or inability to access or use the Services;

Liability for invalidated payments and actions of fraud

1. An invalid transaction, refund transaction and any other expenses,

 Course/Programme Regulations: these are available from your

By accepting these Terms, you agree that:

The submitted work is your own;

Fees and payment

Cancellation and refund policy

Non-payment of fees, in accordance with the Company's regulations on the

 if, between accepting an offer and starting your programme, there is a

Requirements on termination of this Agreement

If at any time this Agreement terminates:

I acknowledge that the Company is entitled to refuse to enrol me if I am indebted

 Terms & Conditions

Summary - This Notice

(B) Collection of Personal Data

(D) Categories of Personal Data we Process

We Process the following categories of Personal Data about you:

 Personal details: given name(s); preferred name; photograph and recorded

(E) Sensitive Personal Data

We do not seek to collect or otherwise Process Sensitive Personal Data in the

 Compliance with applicable law: We may Process your Sensitive Personal

(F) Purposes of Processing and legal bases for Processing

Processing activity Legal basis for Processing

· Provision of educational · The Processing is necessary in connection with any

· Operating our · The Processing is necessary in connection with any

· Communications and · The Processing is necessary in connection with any

· Management of IT · The Processing is necessary for compliance with a legal

· Financial management: sales; · We have a legitimate interest in carrying out the

obligatory in any way).

· Surveys: engaging with you · We have a legitimate interest in carrying out the

· Security: physical security of · The Processing is necessary for compliance with a legal

· Investigations: detecting, · The Processing is necessary for compliance with a legal

· Legal · The Processing is necessary for compliance with a legal

· Legal · The Processing is necessary for compliance with a legal

services; planning not overridden by your interests, fundamental rights, or

· Fraud prevention: Detecting, · The Processing is necessary for compliance with a legal

· Recruitment and job · The Processing is necessary for compliance with a legal

 you and, where appropriate, your appointed representatives;

If we engage a third-party Processor to Process your Personal Data, the Processor

(H) International transfer of Personal Data

(I) Data security

We implement appropriate technical and organisational security measures to protect your

We have implemented appropriate technical and organisational security measures

(J) Data accuracy

We take every reasonable step to ensure that:

(K) Data minimisation

(L) Data retention

 permanently delete or destroy the relevant Personal Data; or

 in some cases it will be necessary to provide evidence of your identity

(N) Cookies and similar technologies

(O) Terms of Use

All use of our Sites, Apps, or services is subject to our Terms of Use. We

(P) Direct marketing

We Process Personal Data to contact you via email, telephone, direct mail or other

(Q) Details of Controllers

For the purposes of this Notice, the relevant Controllers are: