Case Study 1

CASE STUDY 1
Engstrom Auto Mirror Plant: Motivating in Good Times and Bad
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Course Number: Course Name
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CASE STUDY 2
A. Develop a clear explanation of the organizational issues within the case study
There seem to be a variety of organizational problems that might need to be resolved in
Engstorm. For instance, the employee's recommendation rate has fallen to fifty per year. This
really is a huge problem in itself as workers have increasingly begun to feel like they are not
being involved and their feedbacks are not being considered. As a result, workers have begun to
believe that their efforts are not appreciated or acknowledged as ideally necessary. This
particular perception raised feelings of demotivation with a lack of confidence, largely due to the
belief that their thoughts and interests were no longer acknowledged, which indicated that the
company did not value the workers enough.
Furthermore, employees started to believe as them being not equal. They did not feel
equal in regards to the general structure of the organization and also with the Scanlon project. In
particular, if workers got the impression that they were being over-rewarded, the workers would
probably have wanted to make sure that they performed harder to accommodate the greater
benefits that had been dispersed to them. On the other hand, if they were underpaid, they would
probably perform the opposite and aim to work less because of the wage they were under.
Moreover, for Engstorm the workers were in persistent doubt that they provided lower benefits.
As a consequence, their productivity numbers were surprisingly poor relative to their potential.
They believed they were being managed unfairly in the aspect of incentives as they worked
much harder with not being paid accordingly.
There was an inherent level of distrust in the company. In general, workers did not have
trust in the Scanlon project. Due to the complicated nature of the benefits system, there were
doubts about the rewards they were expecting to receive, therefore the result was them viewing
the initiative as unattainable. This also caused them to be unsure about myriad things, and
CASE STUDY 3
continue to be frustrated before finally giving up. Similarly, it contributed to a massive decrease
in the productivity rate.
B. Outline a clear direction for the case study analysis that includes all of the elements you
plan to include.
Implementation of the Scanlon Plan as well as its downfalls reflects the direction of this
case review. The analysis will include aspects such as the theory and principles of management,
the social and cultural setting of the company, and also communication and leadership. It can
demonstrate that action that contributes to positive outcomes tends to be reiterated, whereas
behavior that contributes to bad consequences appears not to be reiterated. Additionally, the
manager can control and alter the actions of an employee through incentives or discipline.
Scanlon Plan was introduced by Ron Bent, the plant manager. This plan was seen as an incentive
plan designed to empower workers as well as to change employee perceptions. The plan included
frequent productivity incentives, press release sessions, an open gate to worker's suggestions, and
a general change in work practices. However, adjustments were required to be done over time to
adapt to the project, as workers became less happy and less enthusiastic about their work. For
Engstorm, there are a variety of concepts and theories that can be introduced from the context of
organizational behavior to evaluate and identify strategies that will resolve the issues addressed
in the above section.
The study can be generally classified into a variety of organizational themes.
 There is imperative to determine the management style presently in use.
 The employees' nature, nature of work itself, and also the behavior of the supervisors,
must be taken into consideration to determine whether the proper type of management is
being used.
CASE STUDY 4
 Communication techniques must also be kept in mind to determine if any back lapses of
communication are seen that hinder the company from achieving the desired objectives.
Organizations cannot operate without having communication. Nonetheless,
Communication must be maintained by both sides [ CITATION New14 \l 1033 ]. Besides, if
the qualifications of workers are comparatively limited, they can always be asked for
input to be motivated. Thereafter, all communication bottlenecks must be resolved.
Furthermore, they must also ensure that after all the issues have been identified, they
should formulate a plan that will allow them to resolve this specific issue.
CASE STUDY 5
References
Newstrom, J. (2014). Organizational behavior: Human behavior at work. McGraw-Hill Higher
Education.

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CASE STUDY 1

Engstrom Auto Mirror Plant: Motivating in Good Times and Bad

Course Number: Course Name

There seem to be a variety of organizational problems that might need to be resolved in

company did not value the workers enough.

much harder with not being paid accordingly.

in the productivity rate.

in the above section.

The study can be generally classified into a variety of organizational themes.

 There is imperative to determine the management style presently in use.

Organizations cannot operate without having communication. Nonetheless,

Communication must be maintained by both sides [ CITATION New14 \l 1033 ]. Besides, if

input to be motivated. Thereafter, all communication bottlenecks must be resolved.

Newstrom, J. (2014). Organizational behavior: Human behavior at work. McGraw-Hill Higher

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