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02 Task Performance 1

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1.

What does the privacy policy for the app/site/service you chose say about:
a. What data is collected by the company?
o Vlive collects the following information such as name, date of birth, email address and
mobile phone number. For personal verification, name, date of birth, gender,
duplicate information, encoded connecting information, mobile phone number and
wireless network provider.

b. What your data can be used for?


o Personal information collection methods
1. Directly collected from the user during the course of subscription and use of V LIVE
services
2. Provision from the affiliated partners
3. Collected through the created information-gathering tools

o Purposes of collecting and using personal information:


1. To help users seamlessly access services
2. To identify users and prevent illegal use of services
3. To create statistical data about service use
4. For surveys and analysis required to improve services
5. For a lottery and prizes shipment of campaigns and events
6. To identify users and respond to an inquiry when there is one from a user
7. To notify depending on needs, including important notices, etc.
8. To deliver information (including advertisement) and customized services provided
by the Company, including V LIVE services
9. For users' identity verification, purchases and payments as well as delivery of goods
and services according to the provision of paid service

c. Who they can share your data with?


o Customer service: inComms Inc. and Greenweb Inc. Service
o Infrastracture operation for service supply and prevention of illegal use of services:
NAVER Cloud Corp.
o Data backup storage: NAVER Cloud Asia Pacific PTE. LTD
o Payment processing and theft prevention for the use of paid service: Allat, KG
Mobilians, LG U+, KG Inicis, KS-NET and Paypal.
o Service usage and statistical analysis: Google analytics

d. What those third parties can use your data for?


o Agency (MAKEUS, JYP, SM, YG, Cre.ker, Pledis, Woolim and etc.): managing
membership and provider of event benefits.
o Ticket company (YES24, Interpark, Kakao Corp. and etc.): To consult customers who
are eligible for booking benefits and handle duties on countermeasures against illegal
booking.
o Welcome Kit manufacturer (SungJee Design, COPAN GLOBAL Co., Lyd, Everline, Waty
Company and Beatro): Processing of tasks necessary to fulfill Membership benefits,
applicable in producing membership cards.
o Welcome Kit Carrier (Pantos Logistics): Processing of task to manage membership kit
delivery and customer inquiries.

2. Based on your observation, what are the rooms for improvement that you can suggest in their
privacy policies?
I think the privacy policies are well-stated and the descriptions are detailed. So far the
website is easy to navigate and timely updates are given every time the app/website has changes
especially when monetary usage is involved.

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