Felix Torrance Guide To F1
Felix Torrance Guide To F1
Felix Torrance Guide To F1
Felix Torrance
To all final year medical students,
Starting as a junior doctor can feel like a huge step and there were many areas we felt
unprepared for when starting. To be starting in a pandemic without completing assistantship
could understandably exacerbate any underlying nerves. However, many of you have kindly
volunteered to take on the role as FiY1s and will be finding yourself introducing yourself as
“one of the doctors” long before when you originally planned.
This reference guide highlights topics we struggled with when we started work and due to
everyone’s incredible enthusiasm and dedication, this expanded dramatically over what was
initially planned – please don’t feel the need to read it all once and use it as and when you
need to. If you note any issues with any of the sections, feel free to get in touch and
recommend changes.
I'm an FY1 currently working in Oncology in Edinburgh having graduated from Newcastle
University last year. I found myself arriving into FY1 and being a bit lost, I was in a new city
and didn't know the hospitals or systems and every task seemed that bit harder. However I
was lucky in the sense I had completed medical school and I couldn't help but think that had I
not had a chance to complete assistanship how much more nervous I would have been. I
therefore wanted to do something to help which ended up thanks to the help of my colleagues
forming this guide, which I hope you'll all find useful!
It is worth mentioning that this does not replace the support we want to give you on the
wards, if you are unsure ask - we’ll always be keen to help and teach you!
Above all, remember you have been good enough to get this far, don’t feel like an imposter
and embrace the little things that make this job an absolute joy.
Good luck,
Felix
Comment on COVID-19
Lots of things in all of the hospitals are changing rapidly in response to the COVID-19
pandemic. Wards are being repurposed and rearranged, rotas are changing, and consultants
are cross-covering wards they would not usually cover. Most of what is written in this library
is about how things run normally, and, for the most part, they will stay the same or similar
during the pandemic. Some COVID-19 specific changes have been mentioned in this guide
but please remember the situation is very dynamic and everything is changing on an almost
daily basis. Please make sure to refer to local information and guidance in relation to the
pandemic and always ask if you are unsure or something is unclear.
Where to find…
The labs and blood bank for running time critical samples
The doctor’s mess for a place to relax in stressful days
The best places for food, their opening times and where serves the best coffee (to ensure
maximum functionality)
Your nearest microwave for prepped meals
The Hospital At Night office
The radiology office for friendly discussions about radiology requests
The best (and free) hospital parking or the best places for bike storage and showers
The quickest way around the hospital to the wards you may be covering! Whilst exploring is
great, no one wants to be lost on the way to a surgical ward round as it might have finished
by the time you get there.!
Sleep well
Obviously. FY1, especially the first few weeks, can be unexpectedly exhausting as
everything is so new and the decisions that come easier with time take a bit more brain effort.
Everyone has different sleeping tactics ahead of nightshifts, so find what works best for you.
No-one I’ve spoken to has ever regretted buying an eye mask, ear plugs or blackout curtains.
Prepare in advance
It is so valuable to set aside the time to prepare for work. I’m afraid it’s time to make sure
you have enough work clothes washed and ironed. Trust me, you won’t want to be doing last
minute laundry in the middle of a week on-call.
Prep and plan your meals - don’t always count on the canteen as it may well be closed by the
time you get to it. Saying that, it is so important to make sure you set aside time for breaks.
You are entitled to and should definitely take a half hour break in a normal day and two half
hour breaks in a long day (30 mins of continuous rest after 4 hours of continuous working).
Not taking your breaks (even when it’s busy) doesn’t make you a hero, it’s likely to
negatively impact the rest of your team and patients if you are hypoglycaemic and hangry.
Decompress
Talking about the tough things that happen at work is essential. It is important to discuss
difficult situations with your team at work and your supervisor. Don’t be afraid to initiate
these conversations. Friends and family outside of medicine can also help provide valuable
alternative perspectives.
It can be totally normal to occasionally get upset about work (it can be a difficult and
stressful environment). Crying every now and then is normal, but if you find yourself crying
weekly or daily, you may be struggling, and this would be a good time to accept some help.
It’s very important to talk to your team or educational supervisor if and when you need
support, it’s what they’re there for!
Continue hobbies
Don’t stop the hobbies you enjoyed throughout university. Make the most of the joy of not
having to study and spend your time outside the hospital to do the things you like to do or try
new things. Join community sport teams, choirs, running clubs and book clubs to meet new
people.
Exercise everyday
Even if it is just walking to work, try and do something to keep moving. Yes, it can be hard to
make time for it sometimes but try to hit the gym, play a team sport or log an entry into the
hospital Strava group.
In the times of COVID there are loads of home workouts available and companies offering
NHS discounts.
Go outside
Once it’s socially acceptable to do so, make sure you spend your time off in the fresh air as
you have plenty of time cooped up inside the hospital. If you are new to your area, try and
explore the local tourist attractions! Get to the parks, play sport or just go for a walk, being
outside does so much for your state of mind. Make the most of your daily ration as currently
allowed.
Commuting
Lift sharing is a great way to get to know people and is better for the environment. It is also
great to have someone to chat to keep you awake after a night shift. Never ever drive home if
you feel unsafe - most hospitals have options to stay over or just get public transport or a taxi
and collect your car another time. Even better, walk or cycle - all the hospitals have safe
spaces to lock up bikes and shower facilities. Some hospitals allow for claiming of travel
expenses so be sure to look into this.
Above all check that you are being taxed correctly on your first pay-check (lots of people get
put onto an emergency tax code initially – a quick call to HMRC will sort this out) and make
sure you’re not repaying student loans, which shouldn’t start till the April after you graduate.
Band 3 is non-compliant with new deal hours and rest limits (100% banding, base salary x2)
Band 2A is working more than 48 hours a week with more than 1/3 outside 7am to 7pm
Monday to Friday OR more than 1 in 3 weekends (80% banding, base salary x 1.8)
Band 2B is working more than 48 hours a week otherwise (50% banding, base salary x 1.5)
Band 1A is less than 48 hours a week but more than 1/3 outside 7am to 7pm Monday to
Friday OR more than 1 in 4 weekends (50% banding, base salary x 1.5)
Social media
Some social media such as medical Twitter and LinkedIn etc can be great for networking and
for learning but be wary of when you need to switch off! Some less well-intentioned patients
and staff may want to find you online so make sure your privacy settings are tight, and don’t
put anything compromising online!
Portfolio, portfolio, portfolio
I cannot repeat this enough. It is the biggest hassle chasing people up to complete tickets as
you rotate around jobs and potentially even hospitals. Send out more tickets than the
minimum for SLEs and TABs as some people will not complete them and send them out
early. Do not feel shy to ask for people’s emails, most people expect to do these sorts of
things all the time, and they’re normally more than happy to help. A personal email or face to
face reminder can really get people completing your tickets.
Clerking
Introduction
Clerking a patient in is something that some FY1s like doing and others hate. The positives
are that it is one of the few jobs you will do as an FY1 where you get time to actually speak
to patients and have that patient contact that you signed up for, as well as putting into practise
some of the skills you learned at medical school and feeling like a doctor. However, in reality
it is one of the more time-consuming jobs, which makes others hate the process.
Nevertheless, clerking is an important part of a patient’s admission, regardless of whether a
senior has already reviewed the patient, and it does not need to take forever.
Getting started
Firstly you will need to use your local clerk in template, this may be on paper or if you’re
fortunate, an online template with sections to complete. If using an online template, you can
choose to use a computer-on-wheels as you’re clerking the patient in as this makes the
process a lot easier. In terms of filling it out, it’s just a case of asking the questions that we all
learned at medical school (PC, HPC, PMH, DH, FH, SH, Examination Findings, Plan). It is
not necessary to document the same level of detail in clerkings as you did in medical school
and it is better to try to pick out what the key, relevant issues are. This can take time, but I
assure you that when you have numerous clerkings on your jobs list, you will start to do this
naturally anyway!
Med Rec
When you get to the medication section you should complete the Med Rec and drug chart to
ensure the patient does not miss any of their regular medications. There is a separate chapter
in this handbook detailing how to do this but overall, you are looking to confirm with 2
separate sources (e.g. patient and Electronic Care Summary) what medication the patient
takes regularly, to ensure their drug chart is as accurate as possible! Double check with your
senior if you are unsure as to whether a patient should be continuing their regular
medications.
Examination
This is just the same as what you learned at medical school but again, without the minute
details. There are shorthand ways of documenting your examination finding e.g. for a non-
abdominal presenting complaint, it is usually sufficient to write “Abdo SNT, BS +”. As long
as your examination findings are easy for others to understand, it doesn’t need to be too
thorough (although if you want to document vocal resonance on resp exam, no one will get
annoyed!). With that said if a patient is presenting with abdominal pain you should do a
comprehensive abdominal examination, if they are presenting with new neurology you should
complete a comprehensive neurological examination etc. Remember that the clerking acts as
an important documentation of the patient’s baseline examination findings at admission.
Please do a thorough neurological examination on all patients presenting with falls and
seizures, and reduced responsiveness, as well as the more obvious stroke patients. Everyone
should have at least a brief neurological examination!
You will get quicker at clerkings as you go and remember the patient has often already been
seen by a senior and a plan initiated, so the clerking is just a tick box in a lot of cases. That
being said, a good clerking can give senior members of the team a lot of information that they
may not have had the time to find out themselves and be really helpful in ensuring the patient
gets the best management.
Medicines Reconciliation
Introduction
Be careful as not all medication lists that patients bring to hospital are accurate – often the
units of dosage can be incorrect (mg instead of micrograms!). If in doubt you can also call
patient’s pharmacy.
Once you have done this, you can complete a patient’s drug chart, unless you need to
withhold anything...
Withholding drugs
You may need to withhold medications on admission. Consider why the patient has been
admitted and what medications may exacerbate their condition or interact with medications
they require acutely.
For example, if a patient is septic, you will want to consider holding nephrotoxics (eg ACEi,
ARB, diuretics) and medications such as metformin. If a patient is on clarithromycin, you
will hold their statin due to risk of rhabdomyolysis.
If a patient is bleeding, you may need to withhold their antiplatelets or anticoagulant, but
please discuss this with a senior as this is not always clear-cut (eg if you have had a recent
stent, you may need to think carefully before stopping DAPT).
Always remember to document if you have decided to withhold a drug and why.
If you are withholding a drug, it is good practice to still prescribe it on the drug chart but
withhold it on the drug chart for a period of time. This ensures that drugs which have only
been temporarily withheld, aren’t missed out completely later on or on discharge.
Pharmacy check
The medrec is often rechecked by the pharmacy team at some point during the patient's
admission, so make sure you document clearly if the patient is no longer taking a medication,
a dosage is altered or you have decided to withhold something to make their lives easier.
Please, make the job of your colleagues writing discharge letters easier and always do a med
rec while clerking patients in!
Not all of the MDT will be on the ward round, but it’s important to involve everyone in the
plan:
Update the nurses on any changes/jobs you need done – ideally as the jobs are generated
It is also important to find out from the nurses how the patient has been over the last 24hrs
before you go on the ward round.
Keep an eye out for pharmacy input in the notes/on the drug chart and make appropriate
changes
Get updates on progress/plans from AHPs – this is key to progressing discharges
Always involve the patient and relatives: Explain plans and check for questions/concerns
Summary
This can be useful to give a very brief introduction to the patient for someone reading the
notes for the first time.
Current Issues
Make a list of active current issues, with updates if appropriate. Be careful copying and
pasting issues lists – check if anything needs to be updated. Ensure the list is in a sensible
order. If they came in with an AKI that was top of the list 4 days ago but that is now resolved
and delirium is the main issue, reorder the list and think about including “AKI – resolved” as
a lower down item on the list.
Progress
Make a brief summary of your subjective findings from review today. How is the patient?
Are they oriented? Any new concerns? Anything you note from nursing/AHP input? Any
issues/reviews overnight?
Examination
Summarise your examination findings and review observations/NEWS. You should examine
every patient. It only takes a few moments and saves you from missing something. Seniors
may not always do this, but follow best practice, not what you see others do! Review the obs
chart and document NEWS and reason for scoring.
Investigations
Summarise any investigations that are pertinent or are just back from the lab. This includes
negative results (if relevant) eg blood cultures negative, CXR NAD.
Drug Chart
Review the patient's drug chart. Note anything pertinent. Review withheld medications (eg
consider restarting medicines withheld due to an AKI that has now resolved). Make sure VTE
risk assessment has been completed. Review antibiotics – are they still appropriate? Think
about indications, positive microbiology results and appropriate length of treatment – the
microguide app can help with this or the microbiologists if it’s more complex!
Impression
It is usually good practice to include an impression. You have just done a detailed review.
Your impression summarises this, even if it is simply “Infection improving”. This is what
makes you a doctor, rather than a person who collates information. You can summarise all
the above into an impression that conveys the patient’s current status.
Discharge planning
Think about how and when this person will get home. What else needs to be done for that to
happen?
Plan
Make a plan! Where possible, try to include a reason for what you are doing
Sign off
Sign your name. It is good practice to include a contact number/bleep.
SUMMARY
87M admitted with AKI and delirium on 2/2/20.
Lives with my wife. Independent. No POC, supportive family.
ISSUES
AKI – Improving
Likely pre-renal due to dehydration. Stopped IV fluids
Admission Cr 210, baseline 115, yesterday 172
Delirium - improving
MOCA on previous admission 25/30
Confusion screen normal
Catheterised this admission for urinary incontinence with skin breakdown
Reduced mobility
Baseline independent with a stick
Colorectal cancer
Not for active management
Known to Mr Surgeon
Hearing impairment
T2DM – diet controlled
Recently bereaved of wife of 55 years
PROGRESS
Asleep in bed. Easily woken. Feeling well. No new issues or concerns
Oriented to place but not to time. Appears much less confused than yesterday
BMs stable
INVESTIGATIONS
Cr 172 yesterday
B12/folate/TFTs normal
Renal USS – NAD
MEDICATION
Withholding lisinopril – AKI
On 2500 units dalteparin due to AKI with eGFR <30
IMPRESSION
AKI improving. Delirium resolving. Irregular pulse ?AF
DISCHARGE CRITERIA
AKI improved close to baseline – not met
Delirium resolved – not met
Successful TWOC – TWOC planned for tomorrow
Physio: Mobilising independently with a stick – currently independent with zimmer
OT/SW: POC organised as appropriate – ongoing assessment
Intended discharged destination: Home with new POC
PLAN
ECG ?AF
Increase dalteparin to 5000 units as renal function improved
Continue to encourage oral fluid intake – no need for IVI
Continue PT/OT – aim back to baseline mobility and continue assessment for POC
U+Es tomorrow
TWOC tomorrow
A Doctor FY1
#6012
Daily Reviews
Pre/Post Op?: Specify the operation and how many days post-op?
Remember, the day of the surgery is Day 0, and Day 1 is the first day AFTER surgery – so if
surgery happened on the Friday then Saturday is day 1)
Examination:
Plan
Consider drain/ clips out in how many days?
Can they mobilise/ not to lift heavy objects for x number of weeks?
Driving limitations? Are they able to do a pain free emergency stop?
Follow up clinic appointments or scans?
Follow up with other specialties e.g GI/ Urology/ Oncology
GP to repeat bloods in a few days/ weeks?
Abx on discharge? Length of treatment?
A Doctor
#1234
Pre-Op Assessment
Please see the section in the booklet of ‘Clerking in a patient’
Specific areas of interest include:
PMH – specifically with regards to cardiac and respiratory Hx, Diabetes and skin conditions
which may both affect healing.
Previous operations and anaesthetic (any adverse effects of this)- Anaesthetics will review the
patient pre-op on this as well.
Previous surgeries that may affect the proposed surgery (e.g. 1. Orthopaedics: Prosthetic
joints? Type of surgery? Metalwork in situ? 2. GI/ colorectal/Gynae: Previous surgery?
Adhesions, mesh?)
Anti-coagualtion status: Known AF, Previous PE/DVT, long standing coagulopathy
Allergies
Smoking status- delayed healing.
Pre-Op Examination
If the patient is unstable, please follow A-E (see section on this in the booklet)
If the patient is stable follow a through assessment of Cardiovascular, Respiratory,
Gastrointestinal, Neurological and musculoskeletal examinations.
These exams can be focussed on the specific presenting complaint if a clear diagnosis is
confirmed and there are no other complications established.
Specific things to look out for are new AF/Murmurs- does the patient need an ECHO for
anaesthetic work up?
For orthopaedic patients you must ensure they are neurovascularly intact to injury and
consider the development of compartment syndrome or dysvacular injury. These determine
how quickly the operation is needed and is important post operatively for determining if the
neurovascular status was injured intra-operatively or present pre-op.
If there are any concerning features escalation to the orthopaedic reg should be done ASAP.
Medications
Regular medications should be prescribed on the inpatient drug chart after completing a
medicines reconciliation. Pre-operatively there will be several common medications needing
withheld:
DAMN (Diuretics, anti-hypertensives, metformin, NSAIDS) as well as any regular
anticoagulants or potentially nephrotoxic drugs.
Warfarin/Anti-coagulants: These are usually stopped pre-operatively and re-started at 48
hours if the wound is dry (discuss with senior). In high risk patients e.g. mechanical heart
valve, these require discussion with haematology for a bridging plan. You should seek
guidance from your Registrar.
Peri-operative antibiotics- Clean contaminated, contaminated, dirty operations will require
prophylactic Abx (and clean operations involving prosthesis). Seek guidance from local
protocols in these cases.
Pre-Op Investigations
Full preoperative workup will necessitate different investigations dependent on the operation.
Be sure to check with the surgeon/anaesthetist early to arrange for the appropriate
investigations.
Bloods:
FBC:
Essential to have baseline FBC to check platelets, haemoglobin, WCC (infection marker)
Does patient need transfusing pre-op? (Consider estimated blood loss of procedure)
U+E: Perioperative AKI is common, and risk can be mitigated by administration of IV fluids
G+S (x2): Check with blood bank to make sure they have samples for release before going to
theatre.
Coagulation screen: Clotting must be in range pre-op. This is different for different
procedures but usually INR<1.5 -Reversal of warfarin with Vitamin K (IV or oral) for
emergency surgery.
Glucose levels- may detect undiagnosed Diabetes which would affect wound healing.
Other tests:
ECG
Chest X-ray-required by protocol before some operations (e.g Hip fracture pathway)
ECHO-If PMH/examination findings and no recent one. Contact anaesthetics if unsure.
Imaging- X-ray/CT/MRI -will usually already be done as or asked for by the surgeons.
Surgical Preparation
As an FY1, you should feel comfortable requesting most X-rays without discussing with your
team. For other investigations, you should discuss with someone more senior. As you gain
experience on a rotation, you will become familiar with common investigations and may feel
comfortable requesting, for example, an abdominal ultrasound in a patient with RUQ pain.
Before requesting the scan, you should know the following in order to complete the
request properly:
Check if the patient needs a nursing escort (?confused/falls risk)
Check if they are on oxygen
If they are on fluids, can they be disconnected, or do they need to go down attached to them?
Can the patient go down walking/in a chair/in a bed? Does the scan need to be portable (very
sick patients only)?
Have they had recent U&Es and are they on metformin - important for decisions about
contrast
Check when their most recent scan was that can answer your clinical question; some scans
can add useful clinical information (eg CXR for new pneumonia or pulmonary oedema) but
others might not (eg a CT scan to look for bowel cancer for a patient who has had a CT CAP
less than a month ago for a different reason)
Are you requesting the right type of scan? AXR can show you bowel obstruction/megacolon
but you need an erect CXR to look for free air
Requesting the scan:
All the requests get read and triaged, so make sure you sell your story
Give a short but concise story that back-ups your request. Consider on a case-to-case basis
what information needs to be included: pre-existing medical conditions/background, current
presentation and symptoms, bloods results, previous scan results, what is it that you are trying
to find out/exclude
Eg "79M with BG of COPD. New cough and fever, right basal crepitations ?consolidation"
or "30F. Known UC. CRP 270 and painful distended abdomen with guarding. ?perforation".
Abdominal X-Rays will not be done for ?constipation or faecal impaction- the main two
reasons for an Abdo Xray would be obstruction or colitis.
**Top Tip- include your examination findings in CXR requests- this helps the radiologist
interpret the scan.**
Tips
When speaking to a radiologist do not say that you have "ordered a scan" - you have
requested it!
Once completed, you can view the pictures under the radiology tab before they are reported.
In some hospitals or out of hours you will need to go down with the patient to a CT scanner if
contrast is used to provide medical back up in case of anaphylactic shock. Ask where the
resus trolley/anaphylaxis box is, so that you are of use, should this occur.
Make sure you put your bleep number and name on the scan request so the
radiologists/radiographers can easily contact you if they need any further information
When chasing CTs/MRIs out of hour, a provisional report by a radiology reg is often reported
(the report will then be reviewed by a consultant the next day!). It’s important to look at both
reports as sometimes they can differ.
In peripheral hospitals, out of hours scans may be reported by telereporting services. Be
aware of how you should receive these results and how to chase the progress of your scan
request in your hospital.
General Tips
Try to be somewhere relatively quiet where you can focus and access relevant information.
Have a pen, paper and the patient’s name and CHI/NHS number ready.
Gather relevant information and keep it nearby (the key ones are: timeline of
symptoms/events, examination, past medical history, recent observation charts, drug charts,
relevant investigation reports and what the management has been so far)
Anticipate certain relevant questions and do some more work before you seek specialist
advice. For example, examine the patient yourself if you’re not familiar with the case and/or
clinical details are poorly documented, take a more detailed history of the problem or obtain a
collateral history from relatives.
Microbiology generally like to know the swab/ blood culture results of this admission plus
duration of any Abx they have been on. Trak can take a while to load this information so
don’t rely on it when you’re on the phone - write all the results down prior to calling them.
Pin down what questions you/your team want to be answered and what you are most
concerned about. Write this down.
If someone requires an urgent review, chances are they are unwell enough to need to be
handed over to the evening or night team - think about what you might need them to do when
you ask for advice and later document your plan
Switchboard
Dial ‘0’ and you will be put through to an operator who will tell you the person/team’s bleep
number or they will transfer you through if it is a phone number rather than a bleep.
Induction app
This is often the quickest route, however, sometimes can be unclear exactly which bleep
number to contact or the specialty may not be listed. In this case go through switch.
The Induction App is available in the app store or google play store. Its logo has a white ‘i’
on a yellow background, and the tag line of “hospital information sharing”.
To set it up you just need to search for the site in which you are working (eg Royal Infirmary
of Edinburgh) and it will download the phone directory.
Use the search function to find the bleeps and numbers you are looking for
It will only show you specialties at your hospital however so if you are for example at the
Western General Hospital and want to call Vascular, you will need to change the ‘site’ to the
RIE to find their number.
The app can be updated by all users - make sure to update it yourself to keep it useful for
everyone.
Tips
Contacting people can change in and out of hours. For example:
When ordering a chest-xray out of hours, you bleep the radiographer (not radiology) after you
have put in the request and they will ask you about whether it needs to be portable and how
urgent it is.
To contact the lab in hours you usually just dial an extension, but out of hours you need to
bleep the on-call lab technician
When looking for advice, think about who would have the best answer to your query. Your
own senior should be the first line of call, (eg your specialty registrar, or a member of the
H@N team depending on your role at the time). Your own senior should also know if you are
calling another specialty for help/advice. This includes situations where you put out a 2222
call- the arrest team will want a senior member of your team to attend also.
Chasing bloods
Finding blood results
Each hospital and trust will have its own way of showing blood results and make sure you
know how to find yours - for Trak users, unread results will be indicated by an ‘open book’
on the patient’s bed space on Trak. Clicking on this or the results tab will allow you to view
the results.
Specific tests
FBC
Hb – any large drop should be further investigated/ look for a potential source of bleeding. I
was once told a drop of >10 is when you should start to think about this (unless this was
expected post op). Also consider dilutional effects of IV fluids.
The rate of fall in Hb will help guide the urgency of investigation. Examine the patient to
look for sources of bleeding, including a PR if appropriate to look for melaena.
Consider whether transfusion is required- this is a nuanced decision so worth discussing with
a senior.
Neutropenia: If neutrophils are <1 make a senior aware. Think of Neutropenic Sepsis and if
evidence of infection urgent medical review and ask for help!
Platelets – be on high alert for bleeding if platelets are low. Look out for clinical signs of
thrombocytopenia- purpura, petechiae, epistaxis. Don’t forget to check the rest of FBC and
the coag screen. Review the medications list and consider whether antiplatelets/LMWH needs
to be held. Platelet transfusion is only appropriate in limited circumstances. Discuss with
your own senior first before discussing with haematology.
Blood film: If the FBC is very abnormal, a blood film is often carried out by the labs (but you
can also request one too). In Lothian, this result appears as an alert icon below the serial
number of a blood tube on the results page.
U&Es
Creatinine – note that even if results are not ‘red’, they may still be abnormal for that person
(i.e. elderly frail patients). What is the trend? Is it acute or chronic? Are they clinically
dehydrated?
eGFR – use in combination with creatinine.
Urea – monitor trend, elevated in dehydration/impaired renal function. If raised in isolation,
consider an upper GI bleed!
Na – Many patients will have mild, chronic asymptomatic hyponatraemia. However, you will
also see patients with more severe cases. If hyponatraemia has developed slowly, you will
need to correct it slowly. Investigation of hyponatraemia begins with accurate assessment of
fluid balance, which will guide further investigations. Investigation of hyponatraemia is
somewhat nuanced, and availability of tests varies a little across the region, so is probably
best discussed with a senior member of your local team.
K
Hyperkalaemia: Follow the hyperkalaemia guidance on Intranet. As general guidance
Mild: 5.5-5.9mmol/L – treat underlying cause
Moderate: 6.0-6.4mmol/L- note rate of change and if further rise is anticipated- if yes treat as
severe
Severe: 6.5mmol/L or higher- Urgent A-E assessment, ECG and treatment
LFTs
If LFTs are deranged, consider whether there is an obstructive picture (elevated Bili/ALP
predominantly) or hepatitic picture (with a transaminitis, but also likely elvated bili/ALP).
Consider whether there are any drug causes, and if the patient is symptomatic. In general,
obstructive jaundice will require USS abdomen as first line investigation, whereas a truly
hepatitic picture will require a liver screen- discuss with your senior for advice on what is
appropriate.
CRP
Be aware there can be a slight lag compared to WCC and clinical condition
Consider expected causes for an acute raise (i.e. just been for surgery)
Trends (again!) are helpful here, but in most cases a daily CRP will not be required
(local practice on how frequently CPR can be checked will vary).
Calcium
Will provide actual and corrected values. Corrected value is corrected for albumin levels and
is the result that should be acted on.
Glucose
Useful in monitoring for refeeding syndrome
If random glucose elevated in non-diabetic, check for symptoms of diabetes and check
HbA1c – you may have identified a new case of diabetes.
Lactate
An indicator of anaerobic respiration occurring in the body. An elevated lactate is concerning
and marker of poor prognosis! Other causes for elevated lactate include use of salbutamol
nebs, and post-seizure.
Iron studies
Check if the patient is anaemic first.
Note ferritin is NOT included and has to be requested separately (in Lothian). Ferritin is an
acute phase reactant and hence is often raised during illness.
Blood cultures
Results can be found in the microbiology results tab and often takes 2-3 days to come back.
Generally these report antibiotic sensitivities in the results; however, the labs often have
extended sensitivities available which is accessible to those with Apex access (micro/ID
teams), so if you have a patient with multiple allergies, it may be worth discussing with
microbiology. Results sometimes come back in stages with sensitivities being reviewed every
few days.
Blood gas
ABGs are useful in the management of an acutely hypoxic patient, however, consider why
you are taking one and if it is necessary first- they hurt. If a patient is for ward level care, an
ABG is unlikely to change your management even in an acutely hypoxic patient, therefore be
guided by their saturations instead. If, however, a patient is for escalation, an ABG can give
you a useful picture of whether someone may require NIV, or whether they may require
discussion with critical care for HFNO or intubation.
A venous blood gas may also be useful to give you rapid results to guide management before
formal laboratory bloods are available- depending on the board you work in, you may be able
to get a Hb, lactate, K in addition to your standard values.
Know where your blood gas sample needs to be taken to – is it the labs, ED, or ITU? Do you
need to phone first? You only have ten minutes to get the sample to the analyser so have a
plan in advance and bring a patient sticker if you are running the sample yourself- you will
need the NHS number!
Using SBAR to Handover
Handover
Handover can seem like a daunting experience. It is a very important part of the day. It is
important that it is done thoroughly even though it can seem like a big task at the end of a
long day. A thorough handover ensures that nothing is missed and that the person taking over
from you has all of the necessary information to look after your patients safely. The person
you are handing over to should have enough information to allow them to make decisions
about a patient’s care, and to do so efficiently and safely.
But it is honestly not as scary as it sounds!
Here are a few tips to get you going:
Don’t be afraid to handover jobs that you didn’t have time to do. The whole point of
handover is to allow you to get away on time so you can go home and rest.
There are usually a variety of different tasks to handover. These include the
following: Reviewing a sick patient, Being aware of a sick patient, Clerking in new
patients, Tasks (chasing investigation results, prescribing medication, etc).
Before you go to handover, make a list of patients and jobs to handover. Make sure
you have important details about patients i.e. ward, bed, NHS number.
Try to have as much information to hand as possible when you’re handing over a sick
patient. You don’t need to spend excessive amounts of time gathering this information
– just focus on what is relevant and important.
Some handovers have more of a casual format than others. However, whether you are
handing over to your FY1 colleague or to the Hospital at night (HAN) team, ensure
that you are handing over all relevant information.
Try to use the SBAR format (Situation, Background, Assessment, Recommendation).
To break this down: start off by saying what is needed (eg there is one man who needs
a review please). State the name of the patient, CHI number and ward. Next, talk
about the current clinical concern, their current issues, relevant past medical history
and relevant investigation results. State what you have done for the patient. Finish off
by asking the team what you would like them to do for the patient i.e. jobs, chasing
investigations, review, be aware. Thank the team and then leave. (Please see the
SBAR section below for more information.)
Don’t forget to let the person you hand over to know about the escalation status of
your patient – if they deteriorate, are they for ward-level care, ITU, do they have a
DNACPR form?
Handover is a really good place to ask any quick questions/get advice about patients
even if it’s not something that needs handed over!
SBAR Explained
One of the biggest jumps from transitioning from the final year of medicine to being an FY1
doctor is having responsibility for your own patients. A good SBAR will organise the
scenario in both your and the receiver’s thoughts which will facilitate a safe and efficient
handover.
Generally speaking, things you may want to include under each heading are:
S - situation: Your name, your role and where you are, what you are after – A review, advice
or discussion - and a brief summary of the immediate situation. Also, it is a very good idea to
make a statement at this stage about your biggest concern or what you would like to
ultimately get from the person you are talking to (the headline).
B - background: What is the context in which the situation is happening? This might include
the course of a patient's deterioration, any important co-morbidities and medications, or
salient details about their admission.
A - assessment: this is what you think is going on and what you have done about it so far.
This might include a differential diagnosis in order of likelihood or seriousness, observations
examination findings, any initial treatment you have given and any investigations.
R - recommendation: finally, you can give a recommendation of what you think should be the
next step; of course, that could well be 'please come and help me'.
If you are handing over a patient awaiting the results of an investigation, it is good practice to
include your own management plan and steps that need to be taken based on the outcomes of
the investigation.
Worked example
Patient JH is an 80-year-old gentleman who you see in MAU on an evening shift. He's come
in directly from the podiatrist appointment for his diabetic foot. He was sent in because he's
not feeling well, and he has a wound on his right foot that is weeping pus. The nurses have
already started oxygen and he is saturating 94% on 4L. He reports chest pain, he is febrile at
39⁰C, he has a tense, red painful right calf. His heart rate is 90 bpm, his BP is 200/100 and
his RR is 24. His blood tests have come back with a WCC of 13, a CRP of 201 and a troponin
of 300. His chest is clear on examination. Past medical history includes T2DM and severe
LVSD. His ECG shows no acute changes. He normally mobilises with 2 sticks and has an
exercise tolerance of <50m.
You feel like you need help, so after doing your ABCDE you call your med reg with SBAR:
S - Hello I’m Jim an FY1 from MAU. I would like your help reviewing and managing Mr JH
who is an 80 year old Gentleman who I think is septic.
B - He was referred in from the podiatrist this afternoon as he had a severe diabetic foot
ulcer. He has a background of severe LVSD and T2DM. He is a frail gentleman who
mobilises with 2 sticks and has an exercise tolerance of less than 50m.
A - His other observations are: HR 95, RR24, BP 100/80, Temp 39. His white cells are 13
and his CRP is 200. He has a troponin of 300, but his ECG shows no acute changes.
I’m concerned that he is septic from his wound, or his chest. I’ve given him some IV co-
amoxiclav based on his last wound swab, sent cultures and requested a chest x-ray. An MSU
has been sent.
I’m also worried about his chest pain with his elevated troponin. I’m not sure whether to give
full ACS treatment as his ECG is normal, and I’m also wondering if he might have a PE
given his swollen leg and new oxygen requirement. I’m a bit worried about giving him fluids
too, as I’m not sure whether his hypoxia could be due to heart failure rather than infection,
although his chest does sound clear.
R - This is quite a complicated patient – could you please come to see him with me? Is there
anything you would like me to do while you are on your way?
Hopefully this is an example of how SBAR can clarify a very complicated patient in your
head and allow you to ask for help when you've done everything you can think of. The med
reg will almost certainly come and see this patient and have a list of many other things you
can be getting on with in the meantime. Moreover, the handover does not have to be perfect;
they will know the extra information that they need and ask for it. An SBAR structure will go
a very long way to getting the key messages across though.
Documenting procedures and discussions
As an FY1 (or any level above), you will have to complete procedures and have discussions
with other specialties and families. A very important part of these tasks is recording what was
done/said in the notes.
Some of these things (e.g. date and time) will be automatically done in electronic health
records. Being aware of them is especially important for people not used to handwritten
notes.
- It ensures all other team members are aware of any changes to a patient’s condition
or management plan.
- In reality, this isn’t always possible. If you are returning to the patient’s notes later,
document clearly in the heading that it was written in retrospect, with the current date and
time.
Be legible.
Only use approved abbreviations, if you must, but it is better to use no abbreviations
at all to avoid confusion.
Addenda.
- If an addendum is made, this should also be verbally communicated to other teams and
nursing staff.
- Sign off any addenda with the time and your full details.
Mistakes.
Read lots of other people’s notes when you get the chance. You will identify things that they
did well and things you would do differently.
Procedures
Think of your note as first setting the scene, then saying what you did/found, and then saying
how you plan to act and what needs to be done. Specifically you should be documenting:
Example: PR Exam
PR EXAMINATION
Chaperone: SN Smith
Nil blood
Findings explained
PLAN
A Doctor FY1
#1234
CATHETER INSERTION
14Ch short term catheter inserted on first pass with minimal resistance at prostate
10mL in balloon
Foreskin replaced
No complications
1200mL residual
PLAN
1. Add PSA to admission bloods
2. Renal USS ?hydronephrosis
3. Monitor fluid balance – risk of diuresis
A Doctor FY1
#1234
Specialty Discussions
Consider documenting:
- How you contacted them (bleep no, via switch, in person etc) – useful if someone else
needs to get back in touch with the same person
- This is really useful for putting the advice received in context for someone who reads
the notes later
What question(s) did you ask – ie what was the purpose of the call
The advice they gave
Your plan based on the advice (may be the same thing)
Often a bullet pointed list is helpful for this rather than writing verbatim what was said. It is
ok to paraphrase but do not document your inferences as their advice. If you are forming an
opinion or making a plan document this after their advice
Please do not take any clinical advice below as correct – it is purely illustrative
Explained
A Doctor
#1234
Family discussions
Documenting a family meeting can be challenging due to the unstructured and conversational
format. However, clear documentation is especially crucial in this setting as key management
discussions often take place. These conversations can change the course of a patient’s care.
Begin by documenting exactly who is present in the meeting, and their roles. For example,
family members, medical staff, social workers. Document if a translator is present for the
meeting. List each point as it is raised, and the general decisions that are made about each
point. Use quotations where relevant, using quotation marks. Summarise the key agreements
that were made at the conclusion of the meeting. Then, clearly document a plan, whether
there is to be a change in the patient’s treatment plan, or whether it is for ongoing discussion
at a later stage.
Documenting a mistake
We are human and mistakes do happen. Rather than brushing over them or attempting to hide
them, all mistakes should be formally documented. This allows us to maintain transparency
and ensures that the appropriate action can be taken.
Document exactly what happened, including all people involved. Document your assessment
of the patient immediately afterward if appropriate. This is particularly relevant in the case of
medication errors. Make a note of who was informed about the mistake - for example, the
patient themselves, the relatives, and the treating consultant. Lastly, document if you lodged
an incident report (Datix).
Discharge Letters
A discharge letter (IDL=immediate discharge letter) is a summary of a patient’s stay in
hospital and communicates information to future healthcare providers and GPs. Discharge
letters will vary between settings and specialties, but most have the same basic principles.
The aim is to communicate all necessary information while not making the letter too long.
You will find a recent IDL, well written IDL can be very useful when clerking a patient in.
Remember you are writing a letter; it is rarely done but it is very good practice to address the
person you are writing to. You can find the GP’s name in the online system such as TRAK,
or at the bottom of every patient label. Start your IDL with Dear Dr Smith,
Patient details:
Most electronic letters will automatically deal with this but make sure you check it is the right
patient!
Discharge details
Check the name of the consultant and specialty is correct. This should usually be the
consultant who was responsible for the patient at time of discharge.
Presentation
Include a brief description of the patient’s presenting symptoms, signs and context of
admission (e.g. if they were admitted for an elective procedure).
Investigations
Summarise relevant investigations findings including blood tests, imaging, ECGs, biopsies
etc. You do not need to copy and paste the full reports as this can be too much text and
obscure the important points. Include any investigations with results still pending.
Diagnosis
Describe all diagnoses the patient received while in hospital. If there was no clear diagnosis,
try to explain why. Be as specific as you can.
Management
Detail how the patient was managed during their admission, including short term and long-
term management. If the patient has undergone procedures, specify exactly what was done
and any issues. If they had surgery, mention any relevant information from the operation note
including whether it was under local or general anaesthetic.
Complications
Describe any complications which occurred during the admission (e.g. post-op complications,
hospital acquired infections) and how these were managed.
Future / Follow-Up
List all plans for the patient after discharge including: follow up clinic appointments
arranged, pathology results to be sent in the post, referrals awaited and changes to care
arrangements.
Medications
It is very important to clearly document all changes to medications during admission. This
should include all medications started, stopped or doses changed and the reason why this was
done. It is also important to state how long these changes are for (for example, starting a short
course of antibiotics compared to changing long term diuretics).
GP actions
This where you, politely and clearly, write anything you would like the GP to do for the
patient going forward. If there are a few things it is useful to itemise them in a list to make it
clear.
Often requests will include rechecking bloods or checking in with patient following
medications changes so you need to be clear exactly what needs to be done, when and why –
“Please recheck electrolytes in one week to ensure potassium levels have remained stable”
not “Please recheck electrolytes”.
Do not ask the GP to chase results. These will be chased up by the team responsible for the
patient during admission (usually the consultant).
Medications
Often this is done in a different section of the IDL. It should be a list of all medications the
patient is currently taking, both regular and as required. List: name, form, dose, frequency,
duration, indication and any extra instructions for the patient
NB: Patients going home with dosette boxes or controlled drugs often need their letters to go
to the pharmacy early. In this case it is appropriate to write at the top **draft for pharmacy**
and send an incomplete IDL with the drugs attached. This prevents delays in discharge while
waiting for meds.
Allergies
Make sure to document any allergies previously known about (including from the ECS) and
any new ones noted during admission. You can communicate to the GP about allergies which
should now be removed from their Electronic Care Summary (ECS) (e.g. historic penicillin
allergy but received amoxicillin this admission with no adverse effects).
Finishing
Note your name, grade and specialty at the end of the letter. It is also helpful to suggest where
to contact for further information if needed (e.g. MAU, Western General Hospital).
If you are preparing a discharge letter in advance, clearly document DRAFT at the top of the
letter to be sure that nobody mistakes it for the final copy. If you are writing a letter which
was started by someone else, make sure you proofread it.
Often you will find that a surgical IDL is significantly shorter than a medical one, and MOE
discharge letters are much more in-depth. Keep your letters succinct, but with all the most
valuable information from that admission. It can be very useful for doctors in the future who
might be trying to look up a specific detail – particularly medication changes.
Example:
**DRAFT**
Dear Dr Smith,
Mr X was admitted to Medicine on **/**/****.
PRINCIPAL DIAGNOSIS/PROCEDURE
1) Catheter associated UTI
2) Delirium
3) Falls
Mr X was admitted with confusion following a fall at home. He as a long-term catheter for
BPH. On admission he was septic and inflammatory markers were raised. CT Head showed
no intracranial pathology and Mr X sustained no injury in his fall. A CSU grew E Coli
sensitive to amoxicillin, gentamicin and trimethoprim. Mr X was treated with IV antibiotics
and his catheter was changed.
Mr X’s delirium gradually resolved over the course of his admission. He was seen by the
physiotherapy team who have given him a zimmer frame to assist his mobility. The
occupational therapy team have provided a bed leaver and a shower seat and started a BD
package of care in the mornings and evenings to help Mr X get up and go to bed.
Mr X wishes to consider more definitive management of his BPH, and we have discussed his
case with the urology team. They will kindly see him in their outpatient clinic.
TREATMENT
1) Antibiotics for CAUTI – now finished
2) Long term catheter changed – next due in 3 months on **/**/****
3) Physio and occupational therapy
GP to please consider the following: Nil. Thank you for your ongoing care of this patient.
Information contained in this letter has been discussed with the patient/carer.
Yours sincerely,
Dr ***********
FY1, Specialty, Hospital
Patient/Carer Signature................................................................
Fluid Prescribing
You will often be asked to review or prescribe fluids for patients, more likely than not, for
patients you do not know. It is vital that each patient is properly assessed; it should not be too
long a procedure to undertake, but equally needs careful consideration.
Types of fluids:
Crystalloids - most common
NaCl 0.9%, Hartmanns, Plasmalyte
Colloids - less common and you shouldn’t be prescribing these
Albumin, Gelofusin
Notes
1. HR, CRT, skin tugor, mucous membranes, listen to the chest, check for pitting
oedema, BP, RR, JVP, passive leg raise etc
2. Look at trends on the NEWS score
3. Check urine output. Check intake vs output
4. Look for abnormal losses
5. Check bloods- Urea, Hb, Na, K, Cr
6. Can the patient meet their needs orally?
7. Does the patient need:
- Maintenance?
- Resuscitation?
Find the Fluid prescription chart which also helps as guidance in prescribing
Maintenance fluids
- 30ml/kg/d water
Reassess and monitor the patient when no longer needed, stop IVF
If the patient is known NBM for 24hrs make sure enough is written up
Surgical patients often need a lot of fluids post op if they have extra losses from drain
sites, ileostomies etc which you should be replacing. It can be normal in the first day
post op for patients to have a positive fluid balance and then they will diuresis once
the bowel starts working normally again.
South East Scotland now uses 0.18%Nacl/4% dextrose to reduce risk of Na overload
Resuscitation fluids
Hypovolaemia signs
SBP <90-100
HR >90bpm
CRT >2seconds
RR >20
NEWS >5
Passive leg raise positive to increase SBP
Breathless
Increased RR
Bilateral chest crepitations
Bilateral pitting oedema
Sacral oedema
Pulmonary oedema on CXR
*** NOTE- COVID patients have a risk of ARDS and Fluid overload if too much fluid is
given, and many of these patients will need to ‘run dry’. Please ask for help and do not over
prescribe fluids***
Gentamicin Prescribing
Introduction
Guidelines for use of Gentamicin vary hugely by region and the online dose calculator and
prescription chart highlighted in this section are reasonably specific for NHS Lothian, though
contra-indications, levels, monitoring and dose adjustment will be applicable everywhere.
But please, check your local guidance.
Absolute CI:
Hypersensitivity
Myasthenia Gravis
Cautions:
If Intranet not available, you can find the calculator on MicroGuide app on your phone
<40kg or >120kg: dose adjustment might be needed. Ask Pharmacy for advice.
Creatinine
Your trust may have a dose calculator and a chart you can print out
If there is no online chart, clarify with your ward where they keep printouts of gentamicin
charts or prescribe it on the main drug chart.
Prescribe gentamicin in the regular medication section of the main drug chart and for dose
write ‘APC’ (As per Chart).
In the notes box, write the indication for gentamicin. Draw a review box around the dose
due on day 3.
Gentamicin Level
6-14 hours after start of first dose or at 24 hours if poor creatinine clearance
Handover to the person on the late shift if the level is due after the end of your shift.
Make sure it is handed over to the night team if needed.
Dose adjustments
Daily U+Es to monitor for nephrotoxicity. If the renal function deteriorates, review
ALL medication.
If there is a big change in creatinine you may need to recalculate the dose
Daily monitoring for ototoxicity e.g. dizziness, tinnitus, vertigo. Stop at earliest sign
of toxicity and seek advice.
Avoid use for >72h. If a prolonged course is required seek Micro advice.
Vancomycin Prescribing
Introduction
Guidelines for use of Vancomycin vary hugely by region and the online dose calculator and
prescription chart highlighted in this section are reasonably specific for NHS Lothian, though
contra-indications, levels, monitoring and dose adjustment will be applicable everywhere.
But please, check your local guidance.
Absolute CI:
Hypersensitivity
Cautions:
Co-administration with nephrotoxics. Avoid use with gentamicin, NSAIDs or ACEi
Previous hearing loss due to risk of ototoxicity
Max infusion rate 500mg/h to avoid ‘red man syndrome’ and muscle spams
If Intranet is not available, you can find the calculator on MicroGuide app on your phone:
Many hospital intranets provide an excel document containing both a dose calculator and a
chart you can print
If no online chart, clarify with your ward where they keep printouts of vancomycin charts.
Prescribe maintenance dose at the calculated dose interval in the Regular medication section
of the Kardex.
Vancomycin Level
Draw a box around the maintenance dose prior to which a level is due and note on the
drug chart that a trough level needs to be taken
Dose adjustment
Monitoring
Warfarin Prescribing
Relatively few patients are now on warfarin as most will be on DOACs. However, some
patients cannot have NOACs for a variety of reasons and so you will still prescribe warfarin
occasionally.
On admission
Clarify with patient, check previous medical notes and check the ‘yellow book’. If
unclear, phone the patient’s GP to provide you with the relevant information.
- Normal warfarin dose taken and any special instructions (e.g. patient taking different
dose on alternating days)
Prescribing Warfarin
Clarify why the patient is on warfarin and what is their target INR. For most patients, the INR
target is 2.5 (indications: VTE prophylaxis/treatment and AF). Patients with recurrent VTE or
mechanical valves will have a higher target.
Contraindications
Should the warfarin be withheld or reversed? Is the patient bleeding, do they have an elevated
INR? Are they coagulopathic for another reason? Have they had an acute stroke? If you are
unsure, check with a senior.
Warfarin should be prescribed BOTH on the main drug chart and on a separate warfarin chart
On the first page of the main drug chart, write under the ‘Other Charts’ section that a warfarin
chart is used. On the regular medication section, prescribe Warfarin for dose write ‘APC’ (as
per chart) and write on the notes section the indication, target INR and duration of treatment.
On the Warfarin Chart, make sure you also write the indication, target INR and treatment
duration. If there are special instruction regarding administration write them down.
If a patient’s INR is in their target range, prescribe their usual dose. Be aware that these may
vary depending on the day of the week.
If they are out of range, clarify if they have been taking as usual. If they are slightly out of
range, they may require an increase or decrease in their warfarin. Beware that there is usually
a lag time of about 48 hours to see the effect of a change in dose.
If a patient is below target, consider whether they need cover with LMWH. This is vital for
patients with mechanical valves and VTE but may also be considered for other patients.
Initiating warfarin
This is a decision that will be made by someone more senior. You should initiate warfarin in
line with local guidelines. There are two ways to initiate warfarin. Most commonly in
hospital, you will use the rapid anticoagulation regime with the Fennerty Regimen.
Remember that patients will still require LMWH cover until anticoagulation has been
achieved.
In the community, a slower loading regime is typically used. This may be appropriate for a
patient with atrial fibrillation. Again, see local guidelines and discuss with your seniors.
It is good practice to note which loading regime is being used. This should also be
documented in the notes.
When starting warfarin, ensure that the patient is consulted and that a ‘Yellow book’
is provided. Depending on the department/workload, the ward pharmacist is involved
in offering counselling. Also, make sure that decision to start warfarin is being
communicated to the nursing staff.
INR Monitoring
Where warfarin is being initiated, the guideline will advise you how frequently to
check INR.
Inpatients will often require more frequent INR monitoring than in the community
due to changes in medication and diet. This would usually mean checking every 2-3
days initially if the patient is in range, and daily if out of range or on, eg
clarithromycin. This is even more important for those with metallic valves.
For stable inpatients, eg those receiving rehabilitation, you could then gradually
reduce frequency of monitoring.
Reversing anticoagulation
Obviously, if a patient is bleeding, you may require to reverse warfarin, again, local
guidelines will be clear on this. Be cautious if the patient has an underlying pro-thrombotic
risk factor, eg has had a PE recently. Discuss this with a senior.
Depending on the procedure, patients may continue on their warfarin, discontinue it prior to
surgery or have it reversed. There should be a clear plan regarding this from pre-assessment
clinic for elective patients, or the registrar or consultant for emergency patients. If you are
unsure- check!
Post-op, when to restart will depend on the procedure and risk of bleeding vs risk of
thrombosis- check with your team. This may be stated in the op note or anaesthetic note.
Insulin Prescribing
Principles of Prescribing Insulin
Be careful when prescribing insulin, as they can have very similar names.
E.g. Humulin S (short acting insulin before meals) vs. Humulin I (intermediate acting) vs
Humulin M3 (fixed mixture)
- Doses will NOT be found on the ECS. The units you see on the ECS is just the
amount of insulin within a cartridge that is supplied to the patient.
- Patients usually know the doses/dose range that they take. Ask them!
Hospitals do not always carry all the different insulin brands. So, it is always really helpful to
know what the alternative insulin prescriptions are.
Hyperglycaemia
Often at times you might be told by a nurse that a patient’s blood glucose level (BGL
or BM) is high. Do they require additional insulin?
Firstly, find out if the patient is T1DM or insulin dependent T2DM
T1DM:
If BGL is >14, always remember to check ketones. Have DKA in your mind!
If the patient is well with only a high BGL reading, check with the patient what they would
do in this situation. Then consider a correction dose. The patient may know how many mmol
one unit of insulin will bring them down by. Do not aim to bring them down to 6- aim for 10-
14.
If there are any concerns, seek help. The patient may need to be started on an insulin sliding
scale.
If BGL is >20 or the patient is symptomatic/feeling unwell, assess the patient and escalate if
necessary. Check Ketones even in T2DM! Always have HHS (and DKA) in your mind.
You can always ask nurses to increasing the frequency of monitoring of BMs if there
are any concerns
If you are unsure, always seek help!
In older and frailer patients, higher blood glucose levels can be tolerated.
Twice daily fixed insulin mixture (e.g. Novomix 30 / Humulin M3 / Humalog Mix 25)
If glucose high / low before breakfast, increase / decrease EVENING insulin dose
If glucose high / low before evening meal, increase / decrease MORNING insulin
dose
Insulin prescribing can be confusing at times, so don’t be afraid to ask for help.
During working hours, you can ask your seniors in the ward, or you can always phone
the diabetes specialist nurse for advice.
During out of hours, there should be a senior that you can always ask advice from. If
not, always remember that you can phone the medical registrar.
Analgesia
Pain reviews are one of the most common things you will need to do as an FY1, and they can
seem quite a daunting task. However, it is generally straightforward: the WHO analgesic
ladder is a useful tool. However, sometimes it may be more complex if patient have pre-
existing pain or comorbidities which preclude use of some medications.
Managing complex pain can be challenging. Patients have often tried multiple painkillers
prior to the ones they are on, and will therefore have thoughts and feelings on what will work
for them or have chronic pain (normally managed well) but have an acute episode on top of
this pain, therefore it is important to discuss your plan with patients so that you are both on
the same page.
Read the notes: particularly any pain team notes these often can tell you what has
been tried before, if there is any scope for increasing analgesia or if patients should
continue on their current analgesia. They often also leave a note of who to escalate to
if required.
Talk to the patient: They may know their usual regimen. Be sure to correlate this
with your own clinical acumen and don't prescribe things you are not comfortable
with. For instance, if there are clear plans laid out in the notes or if you don’t think
that increasing their analgesia is appropriate- for instance if they have just had a
recent increase. Most patients are understanding if you explain to them your reasoning
behind your decision. Make sure you document these conversations fully as they can
be very useful to the pain team when deciding if they are going to adjust analgesia
further.
Talk to the nurses: They will often have been looking after the patient and able to
tell you how much analgesia they have been using, if they have been asking for more,
how they are managing to mobilise on the ward or if pain is limiting their abilities.
This is also very important for older patients who may not express pain.
Look at the PRN: understanding how much breakthrough pain relief a patient has
been using will give you a good idea of how much to increase their regular
medication by.
For a frailer patient in acute pain, consider regular paracetamol as your first line, followed by
regular short acting oxycodone at a low dose (eg oxycodone IR 2mg QDS), with
breakthrough oxycodone on top.
Oxycodone is generally perceived to be associated with few side effects and a lower risk of
delirium than morphine in this group.
Prescribing Antiemetics
This section is about common prescribing requests that you are asked about regularly as an
FY1 but don’t really learn much about as a medical student.
Anti-emetics
Common requests
Signs include vomiting, abdo distention, tinkling bowel sounds, not passing flatus
Dopamine antagonists
Caution in young people (esp women <30) and Parkinson’s
Metoclopramide has some GI tract motility action – caution in obstruction
Caution in ↑QTc
Domperidone does not cross BBB leading to less central side effects
Avoid co-prescribing with cyclizine due to antagonistic effects
Prescribing Laxatives
This section is about common prescribing requests that you are asked about regularly as an
FY1 but don’t really learn much about as a medical student.
Laxatives
Common requests
Laxatives to consider
Macrogol 3350 = Laxido = Movicol. 1-2 sachets BD (can have more eg bowel prep)
Mainly osmotic – as above need good fluid intake, can take a few days
Some breakdown products in colon cause stimulation (+flatulence)
Only 15mL dose, some find it easier than drinking a large glass of macrogol
Also has important uses in liver cirrhosis and hepatic encephalopathy
Stool softener
Useful when wish to avoid straining on toilet. Not a laxative for someone constipated
Ispaghula Husk = Fybogel – not a laxative. 1-2 sachets once a day
Bulk forming. Encourages motility and regular bowel motion to prevent constipation
Useful for impaction. Only have effect if stool in rectum (ie on PR)
Stimulant and hyperosmotic(glycerine) effect
Immediate effect
Phosphate/Arachis oil enema – do not use arachis oil in nut allergy
Useful for impaction. Only have effect if stool in rectum (ie on PR)
Stimulant and hyperosmotic effect
Immediate effect
Messy!!
Top Tips
Think about mechanism of action of drug and what you want to achieve
Don’t be shy with macrogol. If constipated give 2 sachets BD!! You can give up to 8 sachets
a day.
If expecting impaction on PR, bring supps/enema with you to give at time of PR exam
Prescribing Creams
This section is about common prescribing requests that you are asked about regularly as an
FY1 but don’t really learn much about as a medical student.
Creams
Dermabase
Ointment based, non-greasy emollient
Dermol
Moisturiser
Can be used as a soap substitute
The 500 in “Dermol 500” just means 500mL!!
Dermacool
E45
Top Tips
If you need long lasting moisturising, use something paraffin based (it will be greasy)
Antiemetic post-op: Ondansetron
Blood products
Blood transfusion is the transfer of blood, or blood components, from one person (the donor)
into the bloodstream of another (the recipient). It relies on blood donation and involves risks
to any recipient. Blood transfusions should therefore only occur when clinically necessary.
This is a rough guide to blood transfusion.
Please do consult your local Trust’s protocols, including the Major Haemorrhage protocol.
Note: An FY1 should never decide to transfuse on their own. You should always consult a
senior.
Blood products
Remember to consider why you are transfusing a patient. If unsure, consult your senior and
nursing staff. Do NOT prescribe blindly!
Monitor vital signs + patients’ condition before, during, and after transfusion. Each
hospital/health board has its local policy. Following transfusion, repeat blood tests to monitor
progress.
Transfusion Reactions
Local hospital/Trust guidance varies.
If you suspect a transfusion reaction, always stop the transfusion; double-check the correct
blood is up for the correct patient; and remember ABCDE.
Top Tip
If a patient needs a transfusion, ring the lab to see if they have a valid sample on file. They
will tell you how many samples you need to send. Remember, each sample must be taken
separately.
Falls Review
Getting asked to review a patient who has had a fall can lead you to the bedside of almost
anyone in the hospital; from the 95 year old man with dementia who mounted the bedrails to
escape confinement and tumbled onto the floor, to the 30 year old woman who tripped over
her dressing gown cord and only hurt her pride. Not to mention the fits, faints and funny
turns!
A good place to start when you are called to review a patient who has had a fall is to try to
work out why the patient is in hospital and roughly what their current issues are. This might
sound obvious, but it’s easily missed, and can really help to guide your history and
examination.
History
The phrase ‘mechanical fall’ is generally disliked, so best to avoid this and try to get to the
bottom of why the fall has happened in terms of intrinsic and extrinsic risk factors.
How were they feeling? Did they feel pre-syncopal? Did their legs go weak? Did they
feel generally unwell?
Preceding symptoms e.g. chest pain, dyspnoea, palpitations
Collateral history!
Probably the most important bit, especially in your elderly, delirious patient who doesn’t
actually remember falling at all! Other patients in the bay may even be able to help a bit here.
Examination
- Document their GCS and ensure neuro obs are completed by nursing staff as per
local falls policy if concerned about head injury, and if their baseline GCS is known ensure
that is documented!
- Look especially carefully on the head for evidence of cuts/bruising or lumps which
might be suggestive of head injury
- Palpate over hips for evidence of pain and inspect for deformity e.g. shortened and
externally rotated
Anything else?
- Did they have any medication immediately prior to falling which could have triggered
the event?
Antihypertensives
Diabetic medications
Sedatives like benzo’s, Z drugs, opiates
- Is the bedside cluttered and are there any obvious trip or slip hazards?
Further investigations?
The need for any of these would be completely dependent on the situation and the assessment
you have made up to this point. Some people might need quite a thorough work up whilst
others may need nothing at all.
Anything else?
- Is the patient an ongoing falls risk who might require 1:1 supervision?
This can be quite difficult to manage, particularly overnight when staff are often short
and might struggle to accommodate this, so other measures such as moving them to a
bed easily monitored from the nursing station might be an acceptable interim measure
Do you need to phone for help or advice?
This is often a sensible thing to do, especially if the patient has sustained a head injury, and
discussion with a senior often highlights something that you haven’t thought to check.
Furthermore, this might be an appropriate time to think about DNACPR/escalation planning.
Never be afraid to pick up the phone!
Lastly, check that a DATIX has been completed for the incident (this is usually
completed by the nursing staff) and that someone has informed the next of kin.
Capacity assessments
It is unlikely you’ll make it through FY1 without being asked to assess a patient’s capacity in
some form or another.
CAPACITY ASSESSMENT
Has a specific decision been identified which requires the patient’s attention? (e.g.
intervention, treatment, discharge planning, leaving against medical advice)
- Have a psychiatric condition (e.g. cognitive impairment, depression) been identified which
calls the patient’s capacity into question? Y - permanent / Y - temporary / N
If temporary, can the proposed treatment/intervention be deferred until the patient regains
capacity? Y/N
Details of discussion:
Impression: This patient DOES / DOES NOT have capacity to make a decision about the
above treatment/intervention.
Name and bleep:
Obviously this proforma is to be used as a guide, meaning you can delete bits that aren’t
relevant to your patient, or free-type if it’s easier. However, it’s a useful framework to keep
you on the right lines if you’re unsure where to go!
The first time you get asked to speak to a patient who is asking to self-discharge is always
very daunting! It is best practice to take a nurse involved in the case with you as often they
troubleshoot issues too. The basic principles remain the same as above.
Make sure you are familiar with the patient’s case, so you understand the risks if the
patient was to self-discharge. There is no point in challenging them if you yourself do
not know why they have to stay in hospital!
Assess the patient’s understanding of their own condition and treatment.
Ask why they want to leave! If they are just frustrated because they haven’t had a
cigarette in 3 days, letting them go downstairs with a nurse escort or prescribing them
a nicotine patch may be enough to diffuse the situation. If they are worried about a
family member, try and get hold of them on the phone. It is amazing how much can
be resolved by just understanding the patient’s agenda and working in line with it.
If you cannot persuade a patient to stay, at this point you should be seeking the
support of a doctor FY2+ to review the patient to help to plan a safe discharge where
this is at all possible.
If the patient is firm that they want to go home, a helpful question can be “Why would
I be worried about you if you were to leave?” This allows you to assess whether they
understand the risks and are willing to take them.
If a patient has the capacity to self-discharge, they should be supplied with
medications and follow up as any other patient would be to ensure their safety. This
includes antibiotics. Out of hours, it may not be possible to supply with all of their
usual medications, however, patients should be made aware of where they can receive
these from. Patients should also be made aware of any appointments they need to
make with their GP etc. Pragmatic decisions may need to be made about the
appropriate supply of analgaesia. Essential medications such as insulin should be
supplied if at all possible.
A patient does, however, have the option to choose to leave before their medications
are ready. In this case, you cannot really do very much about it.
All patients who self-discharge should have a discharge letter completed. They are at
high risk of representing and the next team and GP will need to know what has
happened.
If you deem the patient to lack capacity, even if they have an AWI you cannot legally
keep them in hospital against their will. To do this, the patient must be detained, either
under an Emergency Detention by an FY2 or above (which means the patient is
detained for 72 hours), or if time permits, have the Liaison Psychiatry team assess
them with a Mental Health Officer (MHO) for a Short Term Detention (STDC - 4
weeks and this gives the patient more rights and the authority to treat under this
section). As an FY1, you do not have the power to detain a patient, so if you are in
this situation it is important to seek senior support early +/- security if appropriate.
Some more than other departments – in General Medicine you are likely to deal with all of
the following, but in the likes of Urology, hyperkalaemia is very frequent. There are various
guidelines available throughout the BNF and the local Intranet.
Calcium
Hypercalcaemia
Oncology patients are most at risk of hypercalcaemia – particularly if they have bone
metastasis or myeloma. Symptoms include polydipsia, polyuria, confusion, constipation,
anorexia, muscle weakness, shortened QT and dysrhythmias. Check serum calcium + serum
albumin.
Decision for management is based on corrected serum calcium levels
Initial management will be with IV fluids- use 0.9% normal saline. Once the patient is
rehydrated, then you may be advised to give a bisphosphonate. It is generally worth checking
U+Es and Calcium on a daily basis while you are in the process of correcting calcium. Check
local guidelines for advice on choice of bisphosphonate.
Hypocalcaemia
5 common causes:
See local guidelines for replacement. Generally mild hypocalcaemia will be replaced orally
(sandocal, adcal, calcit or calcichew) while more severe or symptomatic patients may require
IV replacement with calcium gluconate.
Magnesium
Hypomagnesaemia
Can occur due to dietary reasons (malnutrition), diarrhoea, some medications, having
part of their small intestine removed, or inherited kidney issues
Often asymptomatic but may cause muscle weakness, tremors, seizures and irregular
heart rhythms
See local guidelines for the specifics of what to do.
Oral replacement options include magnesium aspartate and magnesium
glycerophosphate. Both of these give rise to diarrhoea and different teams will prefer
one over the other. There is local variation in the dosing of IV replacement.
Phosphate
Hypophosphataemia
You will most commonly come across this in a malnourished patient. It is generally
asymptomatic.
For mild cases, oral replacement will be with Sando Phos, in more severe cases, you will
require a polyfusor- this is generally a low dose given very slowly. Again, practice varies
across the region so check local guidelines.
Potassium
Hyperkalaemia
Hyperkalaemia is quite common on medical and surgical wards. Generally, a result below 5.9
is not concerning, but you should consider what may be causing the hyperkalaemia (as
below) [NB this can commonly occur with patients on Trimethoprim]. For moderate
hyperkalaemia, look at the clinical picture, if you think it is likely to increase or the patient
has ECG changes then don’t be afraid to commence treatment. If a patient has had continuous
hyperkalaemia with renal impairment, it is not unheard of to start Salbutamol nebs regular
instead of stat doses. Repeat U+Es and monitor BMs.
Hypokalaemia
Much like hyperkalaemia, hypo- can cause arrhythmias and should be corrected. This may be
caused by poor nutrition, gastric losses or potassium-wasting diuretics.
For mild cases, Sando K (2 tabs TDS for 3 days) should be sufficient. Ensure you put a stop
date or review date on the prescription. For cases where the patient cannot tolerate it or has
ongoing losses, IV replacement will be necessary. This is generally in the form of 40mmol
KCL in 1L 0.9% saline.
Sodium
As an FY1 you are not likely to be deciding on treatments for anything above mild
hyponatraemia. Usually this would be cases of diarrhoea/vomiting where there is a combined
water, sodium and potassium deficit. You could give 0.9% Saline + 40mmol K+ at an
appropriate rate.
As a rule of thumb, we try not to correct anything too rapidly. We always want changes of
less than 10mmol/L per day so as not to cause problematic fluid shifts & demyelination of
cerebral neurons
You may, however, be involved in the investigations of hyponatraemia – this is nuanced, and
the availability of tests varies across the region. It is probably best learnt about through
discussion with senior team members.
Hypernatraemia
Serum Sodium > 146 mmol/L generally reflects dehydration, though in rare cases may reflect
something such as diabetes insipidus. Usually diagnosed incidentally, also check other
clinical indices, such as, renal failure, hyperglycaemia and hypercalcaemia
Mild cases – replace missing body water with oral water (not electrolytes) or glucose
5% IV
Severe (> 170 mmol/L) – give 5% glucose IV* unless the patient is volume depleted
& hypotensive – then give 0.9% saline IV. It is important that the rate of reduction
does not exceed 10mmol/L per day
*If a diabetic then monitor BMs
Concluding remarks
Although electrolyte balancing can be daunting in the beginning, do not panic and consult a
senior when in doubt. Also, a lot of the day to day sodium and potassium management can be
corrected with daily fluid replacement.
Some tips:
Familiarise yourself with the charts used in your hospital – for example, Fife uses the FEWS
score which differs in several parameters to the NEWS score so check yours isn’t different to
what you are used to.
Airway
Check
Look and listen for any airway obstruction. Is the patient talking?
Potential interventions
Suction secretions
Use basic airway manoeuvres (head tilt/chin lift/jaw thrust) + adjuncts + oxygen if
appropriate
If you need to do these then you definitely need to call for help!!!
Breathing
Check
Respiratory rate
Saturations
Work of breathing
Auscultate chest
Potential interventions
Give oxygen/nebulisers
Consider chest x-ray
Consider ABG
NB: If a patient has COPD but has extremely low sats – give high flow O2 in the first
instance then switch to O2 via Venturi when available. Not all COPD patients will be CO2
retainers, and this can be checked via previous (or a new) ABG results. Hypoxia will kill
much faster than hypercapnia!
Circulation
Check
Potential interventions:
IV access
Take bloods +/- cultures - specific ones to remember include:
- Lactate in sepsis
If in doubt, you can’t go wrong if you take a red (FBC), brown (U&Es and LFTs), yellow
(Lactate) and green (clotting) - and blue (group and save/crossmatch) if bleeding! Although
note that tube colours differ in different regions.
Disability
Check
Temperature
BM
Brief neuro exam: GCS, pupils, are they moving all 4 limbs?
Potential interventions:
Hypo/hyperglycaemia management
Does the patient need a CT head?
Review drug drug chart and fluid chart.
Drugs related to underlying health conditions e.g. heart failure, diabetes, asthma,
Parkinson’s, COPD - this can give you a clue as to what is wrong!
Opioids (regular/PRN) - are they opiotoxic? Are they on methadone and could they
have taken more than they should have? Is naloxone needed?
Medication patches (can OD if patient has been pyrexial or in hot shower)
Anticoagulation - is this appropriate? Could this be contributing to bleeding?
Potassium replacement (Sando K) – have they had too much or too little?
Exposure
Check
Abdo exam
Top to toe review
Recent blood/micro/imaging results
What do I know about this patient already? What is their relevant background and
why are they in hospital?
What investigations do I need?
And most importantly - AM I OUT OF MY DEPTH?
Remember to work with your nursing colleagues (they are invaluable sources of information
about your patient) and that no one will judge you for calling for help early. It is easier and
better to step down a medical emergency call if it is not needed than have help arrive too late.
Documenting
After you’ve seen the patient, started the necessary interventions and called for help, it’s
important to sit down and document what you did.
Good documentation is key to help assess changes in clinical status in later re-reviews and to
help your colleagues. Having a systematic way of documenting a review can also help remind
you of anything that you’ve forgotten to do!
I’ve always found the most useful way to document a review of an unwell patient is:
** Document any discussions you’ve had with family and advice from other specialties **
Once the patient has been stabilised and things settle down it can be useful to discuss the case
with your senior and get some feedback on what you did well and how you can improve your
reviews in the future. This can also be an opportunity to get a Mini-CEX/CBD for your
portfolio. The first few sick patients you see as an FY1 will be scary but as your experience
increases so will your confidence!
It can also be good to have a debrief with the team involved - both to allow for a learning
experience where different team members can ask questions they may have or explain why
certain things were done, but also for a wellbeing perspective to check everyone’s doing
okay.
Key messages
A-E!
Call for help early
Thorough documentation
Discuss and debrief
Introduction
You have had training in Basic and Advanced Life Support, so this chapter won’t go over all
the specific details of the algorithms. Have a look at the Resuscitation Council Guidelines to
refresh your memory – it is also useful to have them screenshotted and saved in your phone.
Below are a variety of tips and what might be expected of you as an FY1 at a cardiac arrest.
Initiating resuscitation
Someone is having a cardiac arrest if you cannot detect their pulse and you do not think they
are breathing. If the patient in front of you is having a cardiac arrest:
As an FY1 you won’t be expected to be in charge of the arrest from start to finish. Someone
more senior than you WILL arrive eventually and take over control.
However, there are some important things you and the team can do before someone else
arrives:
Secure the airway - ideally two people and use any adjuncts you need
Get the crash trolley – each drawer is dedicated to each aspect of ABCDE
Flatten the bed and move to appropriate height (a lot of the beds have a red CPR
button on the remote which does this for you)
Attach self-adhesive defibrillator pads to the patient’s chest
Obtain venous access and take bloods off the back of the cannula (full set ideally, one
of each colour including a G+S if you can manage)
Remember - if you are the only doctor present this does not mean you HAVE to be in charge
- a senior nurse may feel more comfortable being the leader of the arrest than you.
If you think someone maybe has a DNACPR form but you are not 100% certain then always
start resuscitation but ask someone else to find the physical form to show you.
In some jobs you may carry the cardiac arrest bleep which means that you have to attend any
arrest in the hospital. Normally at night, the whole team will attend the arrest. It bleeps
REALLY loudly (in a different rhythm to a normal bleep) and it has a speaker which calls out
‘cardiac arrest: location X’.
Beware - most days at the same time of day there is also a test call which does the same loud
bleep but the speaker just says, ‘test call, call XXXXX’. Just call that number or press 0 to
get through to switchboard and just let them know your bleep number.
The composition of the team is different at different hospitals but there is almost always (at
least) the med reg, anaesthetic support (they secure the airway), middle grade
doctor/FY1/ANP. The Resuscitation Officer for that hospital also attends in-hours arrests -
they have attended many arrests so have a huge amount of knowledge and bring a calm
atmosphere.
Quite often the message gets sent out to the FY1 last out of the team so you won’t be the first
there.
An arrest is the one time you can run in a hospital, but you should do so safely - there is no
need to sprint.
Grab gloves on the way and put them on as you approach the patient.
It is quite common to turn up while the arrest is in full swing. Ask someone if there’s
anything you can do to help, or you can do any of the following which are really helpful:
Note – it is always good to familiarise yourself with the defibrillators used at your hospital. It
may be manual or automated; but ask someone who knows and will gladly show you how it
works. It is also important to know which are the shockable rhythms: refer to the Resus
guidelines for these.
Be wary of other patients in the area - an arrest can be quite traumatic for them to witness.
You may want to pull the curtains around the other beds in the bay or close doors or blinds.
Also be mindful of the volume and language you use so as to communicate clearly with those
on the arrest team but not to unnecessarily terrify other patients.
If there are plenty of people already present at the arrest your help might not even be needed
and the person running the arrest may tell you to step down. I would stick around the area
(but try not to get in the way) until you have been officially told to step down just in case you
are needed.
Debriefing after an arrest can be a really valuable exercise especially if it is your first time,
you knew the patient well or it was unexpected. You can request a group meeting to debrief
at the time/later on or ask for a debrief via email to discuss where the arrest went well, how it
could be improved and also as an opportunity to express emotions.
As well as talking to the team there, you could also talk to your educational supervisor or
another member of staff you trust. It is important to reflect and talk about difficult
experiences.
Importantly, take a break afterwards. Get a cup of tea, talk to your colleague about it, and
take as much time out as you need before getting back to work.
Management of acute agitation
Introduction
Managing an agitated patient can be challenging and require strong leadership. This section
will cover the key aspects of assessment and management of an agitated patient that you may
be called to as a doctor on call or on a ward.
Initial response
When you are called to a patient who is acutely agitated, first consider your own safety, that
of other staff present, other patients and the patient themselves. Move other patients out of
the reach of harm. Consider requesting security to attend.
De-escalation
Ask any unnecessary staff to leave the room. Try to establish if any staff member is trusted
by the patient. If possible, attempt to gain rapport with the patient. Try to ensure any
dangerous objects are removed from the room (drip stands, walking frames, sharp objects).
Does the patient have a close family member who may be able to speak to them on the phone
or visit to calm them down?
If you are not able to de-escalate at this point, ask for someone more senior to come and help
you.
Information gathering
Take a history from the patient and collateral from staff if possible. Try to establish what has
led to this episode. What is this patient’s background? Are they withdrawing from a
substance? Have they had bad news and reacting to this? Are they delirious or psychotic?
Useful things to consider might be:
You may not be able to take obs or examine the patient but try to make a good general
inspection from a distance if you can. See if the patient has any recent bloods. Has this been
happening recurrently through the admission and what has worked before?
Non-pharmacological management
This will be unique to each patient. Firstly, see is there a reversible cause or issue which can
be addressed. Is the patient frightened of another patient in the bay, for example? Does a
patient just wish to get up and go for a walk? For many older patients, gentle reassurance and
reorientation may be sufficient. Regular staff members who know the patient will be of help
here. Some CSWs have incredible skill at calming a patient, chatting with them and bringing
them for a walk around the ward to settle them.
Try to find a quiet area for patient, consider moving them into a side room if one is available.
If a patient is nicotine dependent, sometimes, you might consider allowing them to smoke
with supervision outside, alternatively, nicotine inhalers can help acutely (patch in the
background).
“Twiddlemuffs” and activity boxes are available in some hospitals and may allow a patient to
fidget and be distracted. Clocks and calendars will help orientation.
Use of medication
Medication may be required where there is a risk of harm to the patient or others, or when the
patient is severely distressed. In general, it is better to start with lower doses of medication
and then escalate from there. It is also very important to give sufficient time for medication to
work.
For adults under 65, your first line medication may be a benzodiazepine (e.g. lorazepam),
with second line as an antipsychotic (see local guidelines). Ideally given by oral route where
possible (lorazepam 0.5-2mg, haloperidol 2-5mg), but you may need to give IM medications
if a patient does not wish to take oral medications. Check QTc before prescribing if possible
(e.g. on admission ECG).
For older adults, be even more cautious in your dosing. First line would usually be an
antipsychotic (e.g. 0.5mg haloperidol), followed by a benzodiazepine (e.g. 0.5mg lorazepam)
- but beware risk of paradoxical agitation. Repeated doses may be necessary, but ensure you
give enough time for medications to work (ideally an hour between doses). There is a
massively increased risk of falls after sedation, but also a risk of death, so start low and go
slow.
More caution is needed where there is risk of extrapyramidal side effects, e.g. in Parkinson’s
or in young women. Use benzodiazepines first line in this instance and discuss with a senior
if no response.
Medicolegal aspects
Where an adult does not have capacity to consent to treatment that is required, they will
require an AWI certificate, which must be completed by a doctor FY2 or above. This may not
be immediately available but should be completed as soon as possible in an emergency.
Where a patient wishes to leave the ward and does not have the capacity to make that
decision, or would be at risk of harm to self or others due to mental illness, and they are
being restrained either physically or chemically, they will require assessment for an
Emergency Detention Certificate. This must be completed by a doctor FY2 or above, should
be discussed with the MHO if time permits and the paperwork must be signed by the on-call
manager. The psychiatry team must be informed as soon as possible thereafter to allow
review.
Security may decline to restrain a patient before they are detained. As you are not able to
detain a patient as an FY1, it is important to request senior support early.
Restraint
Only those who have received appropriate training should physically restrain a patient due to
the risk of harm to patient and staff. This will include some members of nursing staff and the
security team.
Leadership
Remember that even when these team members are present, you can take leadership of the
situation as other staff members may not have the same understanding of conditions such as
delirium and may need reassurance regarding comments made by a distressed patient.
If you have given medication, you will likely need to reassure staff that they will work if you
give them time, and avoid the temptation to give further doses too early – the accumulated
effects may cause much more significant sedation than you had intended and be detrimental
for the patient.
There is no single best way of communicating bad news. It’s never a pleasant task, but it can
be very rewarding when as a result of your interaction, even the messiest of situations begin
to gain clarity and direction. What you say, as well as when, where and how you say it will
all have an impact on the overall outcome. Here are a few tips to help make the experience go
as smoothly as possible.
Find out what has happened and what is likely to happen next. Take 5-10 minutes to read
through relevant medical/social history, previous correspondence with relevant specialties
and investigation results to gain an overview of the situation.
Find out what the patient/relative is likely to know already (read through
Before
Find out what is actually happening/what has happened and what is likely to happen next.
Take 5-10 minutes to read through the relevant medical/social history, previous
correspondence with relevant specialties and investigation results to gain an overview of the
situation.
Find out what the patient/relative is already likely to know (read through notes and look for
the latest documented meeting or phone call with family to get an idea of their expectations
*before* you go into the consultation).
Think about what questions they might want answers to, for example “...so, what’s next?” or
“...how long is it going to take?”. Whilst you might not have an immediate answer, think
about whose advice you can seek and what other resources may be available to hand in the
meantime.
Let someone in your team know that you’re about to be having this conversation. They
might have valuable insights potentially having dealt with a similar case before, or it may be
more appropriate for someone else to deliver the news if they are more senior, or more
familiar with the patient and their family.
Find a quiet place. This may be challenging in busy settings like MAU or A+E but very, very
important. Ask your nurse in charge or ward clerk for advice if you’re not familiar with the
surroundings!
Consider asking another member of staff to accompany you, not just for moral support but
to be witness to the discussion, especially if you suspect the discussion is likely to be
challenging for some reason. Check that the patient/relative is OK with someone else being
present.
Set the scene: make sure there are enough seats, ensure as much privacy as possible (close
the door/curtains). Avoid distractions (leave your bleep/phone with someone else).
Ask the patient/relative if they want anyone else to be present with them.
During
Introduce yourself and make sure your name badge is in sight. Also, bear in mind that you
may not be the doctor the patient/relatives are used to dealing with.
Explain your role in the team and the reason for wanting to speak with them.
Ask whether they are happy to discuss the matter with you - consider the fact that they may
not wish to know any details or may want to wait until a more convenient time.
Establish what they already know and what they would like to know.
Use information you have gathered earlier to lay the ground and build a foundation for the
news you are about to deliver.
Use warning shots like “We were all hoping for better news” (or anything you would prefer -
just an example)
Don’t rush. Allow plenty of time and space for the news to sink in and be processed. Time
and silence are your best friends. Be prepared for a variety of initial reactions.
Deliver the information in small chunks and avoid convoluted explanations. Accept that you
don’t have to outline every little detail and you, or others, may want to revisit the subject at
a later date and expand on what you are discussing now.
Check the person’s understanding, offer clarification and multiple opportunities to ask
questions.
Be honest! Never, ever be afraid to say, “I don’t know”. Instead, offer to try to find out more
by consulting others in your team or directing the query to the next most appropriate person
(this could be your consultant, the nursing staff, pharmacists, PT, OT, Palliative Care team,
etc...)
Reassure them that they are going to/have been referred to the appropriate team of
specialists who are best equipped to come up with a plan going forward, especially if this is
palliative care. There is always something we can do to ease a patient’s suffering.
Offer time to think and an opportunity to meet again and discuss plans going forward, or any
new information that may become available.
Ensure the patient/relative knows how best to contact your team/the ward in the future
(ward location and ward phone number/extension will suffice. Do not give away your
personal email or mobile number).
After
Document everything as soon as possible. Include the details of who was present, where and
when the meeting took place. Summarise any questions or concerns the discussion may
have raised and outline how you addressed them.
Speak to your team and let them know the outcome of your discussion - be it good or bad!
This will help you reflect on what happened and will be a good opportunity to find out more
about how to address the patient’s/relative’s concerns.
It’s late in the evening and a patient has deteriorated significantly. You have been asked to
contact the family/friends. (Tip: think about what you are trying to convey here - are you
telling them this because you think the patient may die in the next few minutes or hours? Are
you hoping to discuss next steps, e.g. DNACPR/ escalation?)
There has been an expected death, but no friends or family were present at bedside at the time
and you are asked to call them to let them know.
There has been an unexpected death on the ward, and you are the only doctor available to
inform the patient’s family (by phone or in person).
It’s 16:45 and you have just seen an investigation report which reveals an unexpected and/or
potentially life-changing diagnosis (e.g. malignancy, stroke, bowel obstruction). Tip: if the
news is unexpected and your seniors (registrar or consultant) are not aware of the result,
discuss it with them first. If your seniors are no longer around, speak to the on-call team for
the most relevant speciality and seek their advice on what should happen next. If you’re
unable to get a hold of anybody, hand the case over to the evening team along with
information about whose advice you would like to seek and why. If possible, refrain from
speaking to the patient and/or relatives until you have an idea of what will need to happen
next.
Agitation/distress
As pain
Breathing/secretions
Nausea/vomiting
As pain
Nutrition/hydration
Have pragmatic decisions been made about swallow safety and NBM?
Are they very thirsty? Could mouth care be considered to relieve this?
Are they receiving sub cut fluids? – Often not required at the very end of life but may relieve
some dehydration while patient still conscious but not managing to drink
Bladder/bowels
Medications
Any need for crisis doses – see other handbook section on death and dying
Comfort care
Anything else related to comfort
Care of family
Anything we can do to help them with grief? Even a simple cup of tea?
They know the person best and often spend the most time with them – they are likely to
notice agitation/pain/discomfort – tell them to make staff aware of any concerns
Look at use of anticipatory medicines. Is there a need to increase or start a syringe driver?
Use Palliative Care Guidelines to help with medication decisions
See section on death and dying for more palliative prescribing tips.
Be pragmatic about other medication – do they still need the daily folic acid?
Have observations been stopped? The intrusion will be distressing, and the result will not
change anything – consider crossing off the obs chart and telling nursing staff to stop obs
Make sure any other unnecessary tests are not being done (eg blood tests)
Always make sure a patient who is receiving palliative care has a DNACPR form in place.
Make sure to stop observations by writing on the obs chart and stop all blood tests etc
The results of these will not change anything and the intrusion will only cause the patient and
family distress.
If a decision is made to stop active treatment, ensure IV antibiotics and fluids etc are scored
off. Fluids can be a contentious and emotional issue with families at the end of life and one
which should be discussed at an appropriate time.
- Risks include discomfort around the line, peripheral and pulmonary oedema,
intractable secretions (whilst buscopan can be given for secretions, these are the most
challenging palliative symptom to control)
- Benefits may include improved thirst, better renal function, reduced opiate
toxicity and reduced sedation
If a diagnosis of dying is made, do your best to organise a side room for the patient as a
priority.
Dying is a process
It is likely that the patient will become more and more sleepy
We will give medicines to treat any symptoms they have (explain these)
Breathing will likely change but patients are rarely distressed by this – it is usually more
distressing for the family
If the patient is unconscious, still talk to them, they will likely be comforted by familiar voices
Familiarise yourself with the process of dying (lots of good resources on google) so you can
explain to a family what to expect
Remember nothing in death is certain. Eg It is impossible to tell how long it will take
someone to die. It is impossible to know if they will wake up and converse again.
Explain this clearly. It is very important. Families can become very upset and distressed if
they are not expecting uncertainty.
Don’t make promises or guarantees as these will only cause difficulty further down the line
when things don’t work out the way you have predicted.
Always consider offering support from the chaplaincy service – the patient does not have to
be religious. They offer a support, care and advice for people of all faiths and none.
If appropriate, have a discussion with the patient and their family about the pros and cons of
increasing medication. Do they prioritise absolute comfort and not needing breakthrough
doses? This may mean they will be drowsier and more sedate. Or do they value being more
awake and alert but needing more breakthrough – all your decisions at the end of life should
be pragmatic and patient centred.
Consider palliative care input for complex cases - The Palliative care team are an
exceptionally supportive service and are usually very happy to offer advice.
Think about the rest of the patient’s drug chart – can you be pragmatic about crossing off
medicines that they no longer require (eg folic acid)
Consider prescribing a crisis dose of midazolam in situations where it might be required (eg
head and neck tumour invading towards carotids – may result in catastrophic terminal
bleeding and terminal agitation).
Midazolam PRN 10mg buccal/SC/IM/IV (IV route unlikely to be available in most cases)
Death Verification
A reminder:
This document was written before the recent guidance which is more COVID specific.
The key change at present (30/04/20) is to ensure you are wearing correct PPE when
verifying a death of a potential COVID patient, however check the latest guidance to
stay up to date.
Notes
1. Identify the patient using their wristband, and check for a verbal response
2. Feel for central pulse for 2 mins
3. Auscultate for breath sounds for 2 mins
4. Auscultate for heart sounds for 2 mins
5. Check pupillary response to light
6. Check for response to pain (eg supra-orbital pressure)
7. Check for pacemaker box (or if you forget you can check a recent CXR)
8. It is also your responsibility to be aware of anything suspicious surrounding the death. This is
highly unlikely to ever be an issue but should always be in the back of your mind. If you ever
have any concerns in this regard immediately contact a senior.
Rest in Peace
A Doctor FY1
Acknowledgements
Project lead: Felix Torrance
Edited by: Eilidh Clark, Sarah Douglas, Mathew Lyons, Sophie Marriott and Felix Torrance
Medical Registrar Review: Aoife Duignan
Authors:
Catriona Groom
Jenny Houston
Felix Torrance
Conor McCann
James Balfour
Matthew Lyons
Sarah Douglas
Agnieszka Janas
Marco Mancuso-Marcello
Marianne Smith
Nadia Salloum
Bhavya Rajagoplan
Sarah Wordie
Hannah McManus
Anna Kolodziejczyk
Mary Flinn
Hannah Preston
Giovana Klefti
Yoxin Chin
Angus Wallace
Philip Holt
Lei Hua
Sarah Douglas
Catriona Groom
Aoife Duignan
Anna Kolodziejczyk
Peer-reviewers:
Lei Hua
Giovani Klefti
Fazila Rasul
Philip Holt
Ellen Wisnia
Angus Wallace
Sarah Douglas
Marco Mancuso-Marcello
Marianne Smith
Katie McTeir
David Henshall
Agnieszka Janas
Sophie Baldwin
Eilidh Clark
Lex Tan
Felix Torrance
Hannah Preston
Yoxin Chin
Jenny Houston
Marta Kedziora
Daniel Lynch
Marta Kedziora
Heather Fuller
Kate Eldred
Eilidh Clark