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1.after Sales Service Guide - TCS Battery

1. The document provides guidance on after-sales service procedures for sealed maintenance-free batteries. 2. It outlines steps to identify the source of acid leakage, such as through safety valves or other parts, and procedures for cleaning, repair, recharging and testing batteries. 3. The testing process involves discharging batteries with a large current for 3-5 seconds and observing voltage and ammeter readings to determine if the battery can be reused or must be disposed of.

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HICHAM el HAYAOUI
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89 views2 pages

1.after Sales Service Guide - TCS Battery

1. The document provides guidance on after-sales service procedures for sealed maintenance-free batteries. 2. It outlines steps to identify the source of acid leakage, such as through safety valves or other parts, and procedures for cleaning, repair, recharging and testing batteries. 3. The testing process involves discharging batteries with a large current for 3-5 seconds and observing voltage and ammeter readings to determine if the battery can be reused or must be disposed of.

Uploaded by

HICHAM el HAYAOUI
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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After-sales Service guide

This procedure takes the sealed maintenance free battery as an example

1、The battery is
broken,cracked,inflated

Yes

1、Safety valves leak acid:after Solution:first wipe the acid off,then clean
with water,glue the cover with 502 after
opening the cover,the cap was
drying,and move to next step
raised and there have acid near
the safety valves
2、The
battery acid
leak-off
No
2、Other parts acid leaked except
2.others
the safety valves

open the cover with slot


identify by 1、The voltage above type screwdriver,inject
voltage 12.6V distilled water(must not
values use tape water),use the
flashlight to observe if
the liquid and separator R
is in the same level e
c
h
a
r
2、The voltage
g
below 12.6V
i
n
g
Charging operation:Well
connected the positive pole When the battery is
and negative pole(positive unable to charge, that is,
to positive,negative to when the knob is
negative,or the tube will adjusted, the indicator
burnout),adjust the charger does not deflect or the
to constant voltage battery is abnormally
15V,charging with 1/10 heated during charging.
capacity currency, This kind of battery is
directly discarded
e.g.:model 12N7C,charging
with 0.7A,if three batteries
at one time,then
currency*3,that is,2.1A,10-
15 hours can be charged
fully.

Test after charging：


standing 24 hours after charging ,measure the voltage
when discharge the battery with large currency for 3-5
seconds The test should be keep for 3-5
1、During testing,when the voltage keeps above 9V seconds and observe the
and the ammeter pointer stays in a standard range,the position of the pointer ;
battery can be used again White and green areas remain
stable for qualification,
2、During testing,when the voltage below 9V and the The yellow area remains stable,
ammeter pointer continues to deflect to the left or the indicating insufficient recharge
deflection is small, the battery cann't be and need charge again;
repaired,disposal. The pointer continues to deflect
to the left or the deflection is
Note:Do not judge the quality only by voltage,but also small, then internal problems
by the large currency discharging,by this way,we can within the battery
avoid the unqualified battery back to the market
again,moreover,the large currency discharging in a
short time,the battery can be back to normal voltage
after 5 minutes,it won't cause bad effect on batterty.

Suggestion:
1、 The repaired battery can be replaced to customer who have the unqualified batteries
within warranty

2、Change the sticker and sale in discount

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