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Written Test: Unit Code:-SITXHRM003 Unit Name: - Lead and Manage People

This document outlines an assessment for the unit SITXHRM003 Lead and manage people. The assessment will be a written test to assess the candidate's underpinning knowledge of key areas relevant to supervising and managing staff, including roles and responsibilities of supervisors, managers and team members. It will also assess understanding of considerations in developing staff, leadership styles, communication, teamwork, motivation theories and organizational planning processes. The assessment aims to determine if the candidate has the necessary knowledge defined in the unit's elements and performance criteria.

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Sandeep Kaur
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79 views

Written Test: Unit Code:-SITXHRM003 Unit Name: - Lead and Manage People

This document outlines an assessment for the unit SITXHRM003 Lead and manage people. The assessment will be a written test to assess the candidate's underpinning knowledge of key areas relevant to supervising and managing staff, including roles and responsibilities of supervisors, managers and team members. It will also assess understanding of considerations in developing staff, leadership styles, communication, teamwork, motivation theories and organizational planning processes. The assessment aims to determine if the candidate has the necessary knowledge defined in the unit's elements and performance criteria.

Uploaded by

Sandeep Kaur
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Written Test

Unit Code:- SITXHRM003


Unit Name:- Lead and manage people

Assessment for this Unit of Details


Competency/Cluster
Assessment 1 Written Test
Assessment 2 Practical /Observation
Assessment 3
Assessment conducted in this instance: Assessment 1 X 2 3
SIRXHRM003 Lead and manage people

Assessment Guidelines
What will be assessed
The purpose of this assessment is to assess your underpinning knowledge to complete the tasks
outlined in the elements and performance criteria for this unit of competency and relating to
the following aspects:

• roles of and functions performed by supervisors and managers:


o decision making
o delegating tasks
o monitoring staff
o planning and organising o providing information:
 organisation performance
 changes in organisational policies
 marketing information and targets
 overall organisational objectives
 plans for new equipment
 rationale for management decisions
 technology updates
 training developments
• expectations, roles and responsibilities of team members:
o adhering to policies and procedures
o cooperative and open communication
o nature and scope of work
o relationships with others in the workplace and interdependent areas of activity
o reporting requirements
• considerations in the individual development of staff:
• o change in job responsibilities
o external training and professional development
o formal promotion
o internal training and professional development
o opportunity for greater autonomy or responsibility
• features of different leadership styles
• features of open and supportive communication
characteristics of effective leadership
principles of teamwork and:
o characteristics of effective teams
o roles and attributes of team members
o organisation of teams
o potential team problems
o benefits of effective teamwork
• role and theories of motivation as they apply to the management of individuals and teams
the role of group dynamics in successful team management forms of recognition and reward applicable to
leading staff:
o acknowledging individual good performance to the whole team
o incentive initiatives
o informal acknowledgement
o presenting awards
o written reports to management
• types of organisational plans and planning processes

Duke College (DC) Assessment 1, Jan 2019


CRICOS ID: 02564C Version 2.0
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