Online Car Tental System

ONLINE CAR RENTAL SYSTEM
CHAPTER-1
INTRODUCTION TO ONLINE CAR RENTAL SYSTEM
1.1 Introduction
This project is designed so as to be used by Car Rental Company specializing in renting cars to
customers. It is an online system through which customers can view available cars, register,
view profile and book car.
1.2 Reason for the Project

The advancement in Information Technology and internet penetration has greatly
enhanced various business processes and communication between companies
(services provider) and their customers of which car rental industry is not left
out. This E-Car Rental System is developed to provide the following services:
 Enhance Business Processes: To be able to use internet technology to project the rental company
to the global world instead of limiting their services to their local domain alone, thus increase
their return on investment (ROI).
 Online Vehicle Reservation: A tools through which customers can reserve available cars online
prior to their expected pick-up date or time.
 Customer’s registration: A registration portal to hold customer’s details, monitor their transaction
and used same to offer better and improve services to them.
 Group bookings: Allows the customer to book space for a group in the case of weddings or
corporate meetings (Event management).
1.3 Problem Statement

A car rental is a vehicle that can be used temporarily for a fee during a specified period.
Getting a rental car helps people get around despite the fact they do not have access to their
own personal vehicle or don't own a vehicle at all. The individual who needs a car must
contact a rental car company and contract out for a vehicle. This system increases customer
retention and simplify vehicle and staff management.
1.4 Aims & Objectives

 To produce a web-based system that allow customer to register and reserve car online and for the
company to effectively manage their car rental business.
 To ease customer’s task whenever they need to rent a car.
1.5 Scope
Department of CSE,SKUCET Page 1

This project traverses a lot of areas ranging from business concept to computing field, and
required to perform several researches to be able to achieve the project objectives. The area
covers include:
 Car rental industry: This includes study on how the car rental business is being done, process
involved and opportunity that exist for improvement.
 PHP Technology used for the development of the application.
 General customers as well as the company’s staff will be able to use the system effectively.
 Web-platform means that the system will be available for access 24/7 except when there is a
temporary server issue which is expected to be minimal.
CHAPTER-2
CAR RENTAL SERVICES

2.1 How Car Rental Services Work

A car rental is a vehicle that can be used temporarily for a period of time with a fee. Renting a
car assists people to get around even when they do not have access to their own personal
vehicle or don't own a vehicle at all. The individual who want to rent a car must first contact
the car rental company for the desire vehicle. This can be done online. At this point, this
person has to supply some information such as; dates of rental, and type of car. After these
details are worked out, the individual renting the car must present a valid Identification Card.
Most companies throughout the industry make a profit based of the type of cars that are rented.
The rental cars are categorized into economy, compact, compact premium, premium and
luxury. And customers are free to choose any car of their choice based on their purse and
availability of such car at the time of reservation.
2.2 Benefits of Online Car Rental Services

 This online car rental solution is fully functional and flexible.
 It is very easy to use.
 This online car rental system helps in back office administration by streamlining and
standardizing the procedures.
 It saves a lot of time, money and labour.
 Eco-friendly: The monitoring of the vehicle activity and the overall business becomes easy and
includes the least of paper work.
 The software acts as an office that is open 24/7.
 It increases the efficiency of the management at offering quality services to the customers.
 It provides custom features development and support with the software.
CHAPTER-3
FUNCTIONAL AND NON-FUNCTIONAL REQUIREMENTS

3.1Functional Requirements
Requirement analysis is a software engineering technique that is composed of the various tasks
that determine the needs or conditions that are to be met for a new or altered product, taking
into consideration the possible conflicting requirements of the various users.
Functional requirements are those requirements that are used to illustrate the internal working
nature of the system, the description of the system, and explanation of each subsystem. It
consists of what task the system should perform, the processes involved, which data should the
system holds and the interfaces with the user. The functional requirements identified are:
a. Customer’s registration: The system should allow new users to register online and generate
membership card.
b. Online reservation of cars: Customers should be able to use the system to make booking and
online reservation.
c. Automatic update to database once reservation is made or new customer registered: Whenever
there’s new reservation or new registration, the system should be able update the database
without any additional efforts from the admin.
d. Feedbacks to customers: It should provide means for customers to leave feedback.
3.2:Non-Functional Requirements
It describes aspects of the system that are concerned with how the system provides the
functional requirements. They are:
a. Security: The subsystem should provide a high level of security and integrity of the data held by
the system, only authorized personnel of the company can gain access to the company’s secured
page on the system; and only users with valid password and username can login to view user’s
page.
b. Performance and Response time: The system should have high performance rate when executing
user’s input and should be able to provide feedback or response within a short time span usually
50 seconds for highly complicated task and 20 to 25 seconds for less complicated task.
c. Error handling: Error should be considerably minimized and an appropriate error message that
guides the user to recover from an error should be provided. Validation of user’s input is highly
essential. Also the standard time taken to recover from an error should be 15 to 20 seconds.
d. Availability: This system should always be available for access at 24 hours, 7 days a week. Also
in the occurrence of any major system malfunctioning, the system should be available in 1 to 2
working days, so that the business process is not severely affected.

e. Ease of use: Considered the level of knowledge possessed by the users of this system, a simple
but quality user interface should be developed to make it easy to understand and required less
training.
CHAPTER-4
DATA FLOW DIAGRAMS

4.1 Data Flow Diagram (DFD)

A Data Flow Diagram (DFD) is a graphical representation that depicts the information flow
and the transforms that are applied as data moves from input to output.
EMAIL FOR RESERVED CAR
CAR RESERVED
RESERVE A CAR EMAIL FOR RESERVED CAR
NEW
REGISTRATION ADD
ONLINE CAR CUSTOMER CAR
CUSTOMER RENTAL RENTAL
COMPANY
LOGIN REQUEST
. SYSTEM TRANSACTION
REPORTS
AUTHENTICATION
REGISTRATION CONFIRMATION
Figure
4.1 Level 0 DFD of Online Car Rental System
In this diagram, Customer and Car Rental Company are the two entity sets.
Functions of Customer:
 New Registration
 Login Request
 Registration Confirmation by the System
 Reserve Car
 Car Issued by the System
 Email received for Reserved Car
Functions of Car Rental Company:

 Add Customer
 Send E-Mails for Reserved Car
 View Transaction reports

RESPONS
RESPONSE TO FEEDBACK E TO
FEEDBACK
CUSTOMER DB
CUSTOMER
DETAILS
FEEDBACK
LOGIN
DETAILS
SIGNED IN STAFF
REGISTER AS
NEW MEMBER
LOGIN SELECT LOGIN DETAILS

DETAILS FOR LOGIN
CAR
RESERVATION
AVAILABLE
CARS STAFF DB
CUSTOMER CUSTOMER DB
REPORT STAFF DB
CHOOSE PROCESS REPORT
CAR RENTAL VIEW
REPORT SIGNED IN
CAR DB REPORT
RETURN MAKE ADD/UPDATE

ADMIN
CAR PAYMENT CAR DETAILS
CAR
RESERVED
FEEDBACK CAR DB
Figure 4.2 Level 1 DFD of Online Car Rental System
CHAPTER-5
USE-CASE DIAGRAMS

5.1 Actor and Use Case Description

Actor and use case description shows the detail description of interaction between the actors and
their use cases. The description enables to have a proper understanding of how actor interacts with
the system through their use cases.
Actor Use Case Use Case Description

This use case describes the activities of the
Register as customer to register online and become a
member member. Customer's details are required as part
of the registration. Login detail is automatically
sent to the customer after successful
registration.
This use case enable customer to search and make
Make reservation. Non-register customer will be directed
Customer reservatio to register before their reservation can be confirmed.
n Notification is automatically send to the customer
after the task is completed.
This use case describes the event of customer
Return car returning the car borrowed, the use case extends
"process rental" use case from the staff actor.
Give This use case is used by the customer to provide
feedback feedbacks/comment to the company; a confirmation
notification will be send to the customer once a
feedback has been submitted.
This use case is used by the staff to add new
Add new car to the company's fleet database. Staff will
Staff car need to login to activate this use case.

Update car This use case is used by the staff to edit and
details modify car details whenever there is new
renewal (insurance, road tax). It allows the
company to keep up-to-date record of their
fleet.
Reply to This use case describes the event by which staff
customer’s sends reply to customer's earlier feedback. It
feedback depends on `give feedback' use case from the

customer.
Process This use case described the event by which
rental staff updates the system when customer pick up
or when returning car.
Add new This use case describes the event by which
staff Admin add new staff detail to the company's
staff database. It is invoke whenever a new
Admin
staff join the company.
View This use case is used by the Admin to view
report transaction report.
Table 5.1 Actors and Use Case Description
5.2 Use Case Diagrm
5.3 Use-Case Dependency Diagram
Depends on
Register as Add new car Update car details
Member
Pick car
<<extend>> Make reservation
Process rental
<<extend>>
Return car
<<extend>> <<extend>>
Reply to customer's
feedback
Late return Early return Depends on
Give feedback/
comments View cus tomer's
<<include>> patronage
View report
<<include>>
View transaction
report
Figure 5.2: Use Case Dependency Diagram

CHAPTER-6
ACTIVITY DIAGRAMS
6.1 Activity Diagram
Activity diagrams graphically represent the sequential business and operational workflows of a
system. It is a dynamic diagram that shows the activity and the event that causes the object to
be in the particular state. The workflows from activity diagram will serve as guide for system
navigation in the final design phase of the system.
6.1.1 Member Registration

Customer E-Car Rental System
Start
Enter details
[Yes]
Enter username and

password
Accept terms & [No]

Username exist?
conditions
Confirm and
submit
Display customer's
welcome screen
Send email
confirmation
End
Figure 6.1: Register as member
6.1.2 Profile Modification

Start
[No]
Login Valid?
Navigate to Edit [Yes]

Profile
Modify your profile
Confirm and submit
Update database
Send confirmation
notification
Log out
End
Figure 6.2: Modify profile

6.1.3 Reservation of Car
Start
Choose pickup
location
Choose pick up date

and time
Choose return
location
Choose return date

and time
Choose vehicle class
Choose from Display available

available car cars
[No]
Member?
Login
Register
[No]
Valid?
[Yes]
merge
Confirm
Redirect to payment
gateway
Send confirmation
End
Figure 6.3: Make Reservation

6.1.4 Customer Feedback

Start
Enter your details
Enter your message/remark
Submit feedback
Send notification
End
Figure 6.4: Give feedback/comment
6.1.5 Payment of Car Rent
Staff
Start
Provide member id
Check rental detail

[Yes]
Overdue?
[No]
Pay late charges
Merge
Confirm return
Update database
End
Figure 6.5: Rent a Car

6.1.6 Adding a New Car
Staff E-Car Rental System
Login
[No]
Login
Valid?
[Yes]
Enter car details
Add to inventory
Update status
End
Figure 6.6: Add a New Car

6.1.7 View Report
Admin E-Car Rental System
Start
Login
[No]
Valid?
[Yes]
Specify report to view
Confirm and submit
Retrieve report
Figure 6.7: View report
End

CHAPTER-7
SEQUENCE DIAGRAMS
7.1 Sequence Diagram
Sequence diagrams are used to demonstrate the behavior of objects in a use case by describing
the objects and the messages they pass. It provides a graphical representation of object
interactions over time. Sequence diagrams show an actor, the objects and components they
interact with in the execution of a use case. One sequence diagram represents a single Use
Case 'scenario' or events. Sequence diagrams show the flow of messages from one object to
another, and as such correspond to the methods and events supported by an object.
7.1.1 Member Registration
Interface object Control object Entity object Entity object
Customer:Ola Interface:"reg Control:c008 Customer Intelligent

001" Database:"db 01" Agent:"Confirmat
Agent"
Enter details
Enter username
Check username
Enter password
Read and accept terms

Confirm and Submit
Validate registration
Update database
Send login parameters as email
Send SMS Confirmation
Figure 7.1: Register as member
Register as member (Sequence)
System Architect
Mon Jan 18, 2010 17:52
Comment
Prepared by:
7.1.2 Reservation of Car Mikhail Ola' Adisa
i08000718

Interface object Control object Entity object Entity object Entity object Entity object
Customer:Ola Interface:i002 Control:c008 CarDatabase:"d CustDatabase:" Payment:"VISA Intelligent
b 001" Data 1" card" Agent:Confirmation
Choose pick up location
Choose pick up date and time
Choose return location
Choose return date and time
Choose vehicle class

Display available cars
Login/register
Pass to control
Check username and password
Show cusotmer info

Confirm and Submit Redirect to payment gateway
Enter payment detail
Process payment
Send confirmation email/SMS

Figure 7.2: Make reservation
Make reservation (Sequence)
System Architect
7.1.3 Customer Feedback Mon Jan 18, 2010 17:19
Comment
Prepared by:
Mikhail Ola' Adisa
Feedback System:"sys 01" Database:"db
Customer:ola page:i001 001"
Enter details
Enter feedback message

Confirm and submit
Accept feedback
Add to database
Send confirmation
Figure 7.3: Give feedback
7.1.4 Adding a New Car

New Car page: P001 Control:Admin Database:"db

staff:John Handler 01"
Login
Pass to control
Check validity
provide admin page
Enter new car details
Confirm and submit

Pass to control
Add to database
Log out
Close session
Figure
7.4: Add new car
7.1.5 Feedback Response
Staff:John Interface:i001 Control:Feed Database:"db

Handler 01"
Login
Check validity
Get staff info
Select feedback
Display feedback
Respond to feedback
Log out
End session
Figure 7.5: Respond to feedback
7.1.6 Return Car and Check Rental Details

Interface:i001 Database:"db
Customer:ola Staff:john 01"
Provide member id
Check rental details

Confirm if overdue
Process rental
Update database
Figure 7.6: Return car
7.1.7 View Report
Report page: Report Control: Database:"db

P002 c008 01"
Admin:Kabir
Login
Check validity
Specify report
Retrieve report
Log out
End session
Figure 7.7: View report

CHAPTER-8
CLASS DIAGRAM
8.1 Class Diagram
The class diagram is the main building block, a number of classes are identified and grouped
together in a class diagram which helps to determine the statically relations between those
objects.
Automation notify
provides 1 alert
Distance chart - name : string 1
1..*
- source : string get () Feedback respond to
- destination : 1 provide () 1..* 1..*
alert () 1
- id : int Staff
get () notify () - custName : string
provide () - custEmail : string
1notify - sid : char
- sname : string
1..* send () - position : string
respond () - mobile : int
Reservation Customer
gives1..* add 1 addcar ()
- rid : int - userId : string 1..* modifyInfo ()
- pickdate : date makes 1..* - custName : string 1..*
- returndate : date 1..* - cusAddr : string 1 add
- mobile : int 1..*
- pickloc : string
- VehicleClass : string - email : string Car 1
Admin
1..* register () 1
reserve () rent - PlateNo : string
search() login () 1 - CarName : string - Id : string
reservation () - carType : string - name : string
1..* - rent : double
makes makes add ()
add () modify ()
1..* modify () view ()
1..* Return reserve ()
1
Payment
- id : int
- retdate : date process View
- id : int
- amount : double 1..*
- custName : string update () Report
pay () - id : int
confirm () - date : date
Early return - title : string
Late return
1..*
- lateCharge : double generate ()
confirm () print ()
save ()
pay ()
confirm ()
Figure 8.1 Class Diagram of Online Car Rental System
CHAPTER-9
INTRODUCTION OF TECHNOLOGIES USED IN PROJECT
9.1 About PHP

PHP: Hypertext Pre-processor is a widely used, general-purpose scripting language that was
originally designed for web development to produce dynamic web pages. For this purpose,
PHP code is embedded into the HTML source document and interpreted by a web server with
a PHP processor module, which generates the web page document.
As a general-purpose programming language, PHP code is processed by an interpreter application in

command-line mode performing desired operating system operations and producing program output
on its standard output channel. It may also function as a graphical application. PHP is available as a
processor for most modern web servers and as standalone interpreter on most operating systems and
computing platforms.
PHP was originally created by Rasmus Lerdorf in 1995 and has been in continuous development
ever since. The main implementation of PHP is now produced by the PHP Group and serves as the
de facto standard for PHP as there is no formal specification. PHP is free software released under the
PHP License.
PHP is a general-purpose scripting language that is especially suited to server-side web

development where PHP generally runs on a web server. Any PHP code in a requested file is
executed by the PHP runtime, usually to create dynamic web page content. It can also be used
for command-line scripting and client-side GUI applications. PHP can be deployed on most
web servers, many operating systems and platforms, and can be used with many relational
database management systems. It is available free of charge, and the PHP Group provides the
complete source code for users to build, customize and extend for their own use.
Originally designed to create dynamic web pages, PHP now focuses mainly on server-side
scripting, and it is similar to other server-side scripting languages that provide dynamic content
from a web server to a client, such as Microsoft's Active Server Pages, Sun Microsystems’
Java Server Pages, and mod_perl. PHP has also attracted the development of many
frameworks that provide building blocks and a design structure to promote rapid application
development (RAD). Some of these include CakePHP, Symfony, CodeIgniter and Zend
Framework, offering features similar to other web application frameworks.
9.2 PHP Syntax:

HTML and PHP code is written on the same page, and to distinguish PHP code from HTML,
the PHP code is enclosed within <? php ?> Tags.
For example:
<html>

<head><title>php basics</title></head>
<body>
<h2>HELLO</h1>
<?php
echo "hello";
?>
</body>
</html>
In the above example PHP code is embedded within HTML. In this way PHP and HTML
coding is combined on the same page.
Since PHP is a server side scripting language, the PHP coding cannot be seen by the end user
through view source option, due to this feature PHP is very secure.
PHP is a parsed language; therefore PHP environment is necessary at the server for running
PHP scripts.
9.3 Working of PHP:
Figure 9.1 Working of PHP

When a client requests web page containing PHP code from the server, then the requested PHP
pages are parsed under PHP environment and interaction with database is made if required.
After server side processing, the resulting HTML pages are passed to client and displayed on
the browser.
In this way the working of php is complete.
9.4 Connecting PHP Application to MySQL Database

1) Make a connection variable to the database:
$con= mysql_connect ("localhost","servername","password");
Here $con is a connection variable to database.
2) Select a database over that connection variable:
$db=mysql_select_db("databasename",$con);
3) Prepare a sql query to execute:
$qry= Select * from abc;
4) Run the sql query:
$result=mysql_query($qry);
5) Iterate over the result:
while($row = mysql_fetch_array($result))
{
//some logic
}
9.5 Introduction to MySQL:
MySQL is a relational database management system (RDBMS) that runs as a server providing
multi-user access to a number of databases. MySQL is officially pronounced ("My S-Q-L"), but is
often pronounced ("My Sequel"). It is named for original developer Michael Widenius's daughter
My.

The MySQL development project has made its source code available under the terms of the GNU
General Public License, as well as under a variety of proprietary agreements. MySQL is owned and
sponsored by a single for-profit firm, the Swedish company MySQL AB, now owned by Sun
Microsystems, a subsidiary of Oracle Corporation.
MySQL code uses C and C++. The SQL parser uses yacc and a home-brewed lexer, sql_lex.cc.
MySQL works on many different system platforms, including AIX, BSDi, FreeBSD, HP-UX, i5/OS,
Linux, Mac OS X, NetBSD, Novell NetWare, OpenBSD, OpenSolaris, eComStation, OS/2 Warp,
QNX, IRIX, Solaris, Symbian, SunOS, SCO OpenServer, SCO UnixWare, Sanos, Tru64 and
Microsoft Windows. A port of MySQL to OpenVMS also exists.
All major programming languages with language-specific APIs include Libraries for accessing
MySQL database. In addition, an ODBC interface called MyODBC allows additional programming
languages that support the ODBC interface to communicate with a MySQL database, such as ASP or
ColdFusion. The HTSQL - URL based query method also ships with MySQL adapter allowing direct
interaction with MySQL database from any web client via structured URLs. The MySQL server and
official libraries are mostly implemented in ANSI C/ANSI C++.
9.6 Introduction to APACHE SERVER:
In this project apache server is used to parse and execute PHP pages, before deploying websites on
the server, the website should be tested at the developer side to get a feel of how the website will
work on actual server.
Therefore apache server is like a local server on the developer side, apache server should be
informed about the environment on which it should work.
In our project apache server is configured to work with PHP, in this way all the PHP pages are
parsed and executed by the server.
When apache is installed on the system, then its services is controlled by apache service monitor.

CHAPTER-10
SCREENSHORTS
SNAPSHOT 1 : HOMEPAGE

0SNAPSHOT 2: CAR CATALOGUE

SNAPSHOT 3: CAR DETAILS

SNAPSHOT 4: CAR BOOKING

SNAPSHOT 5: BOOKING DETAILS

SNAPSHOT 6: PAYMENT PAGE.

SNAPSHOT 7: ABOUT US

CONCLUSION
Car rental business has emerged with a new goodies compared to the past experience where
every activity concerning car rental business is limited to a physical location only. Even
though the physical location has not been totally eradicated; the nature of functions and how
these functions are achieved has been reshaped by the power of internet. Nowadays, customers
can reserve cars online, rent car online, and have the car brought to their door step once the
customer is a registered member or go to the office to pick the car.
The web based car rental system has offered an advantage to both customers as well as Car
Rental Company to efficiently and effectively manage the business and satisfies customers’
need at the click of a button.
BIBLIOGRAPHY AND REFERENCES

Books Used:
 Software Engineering - R.S. Pressman
 PHP For Dummies
 PHP Begineers Guide By McGrawhill Publication
 Javascript By McGrawhill Publication
References Used:
 http://www.carrentingsolutions.com/
 http://www.flashvortex.com/
 http://www.imscart.com/car_rental_software.html
 Wikipedia.org
 www.w3schools.com


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ONLINE CAR RENTAL SYSTEM

1.2 Reason for the Project

1.3 Problem Statement

1.4 Aims & Objectives

Department of CSE,SKUCET Page 1

Department of CSE,SKUCET Page 2

2.1 How Car Rental Services Work

2.2 Benefits of Online Car Rental Services

 It provides custom features development and support with the software.

Department of CSE,SKUCET Page 3

Department of CSE,SKUCET Page 4

DATA FLOW DIAGRAMS

Department of CSE,SKUCET Page 5

4.1 Data Flow Diagram (DFD)

EMAIL FOR RESERVED CAR

RESERVE A CAR EMAIL FOR RESERVED CAR

Functions of Car Rental Company:

Department of CSE,SKUCET Page 6

LOGIN SELECT LOGIN DETAILS

RETURN MAKE ADD/UPDATE

Figure 4.2 Level 1 DFD of Online Car Rental System

Department of CSE,SKUCET Page 7

5.1 Actor and Use Case Description

Actor Use Case Use Case Description

Staff car need to login to activate this use case.

Department of CSE,SKUCET Page 8

Table 5.1 Actors and Use Case Description

5.2 Use Case Diagrm

5.3 Use-Case Dependency Diagram

Figure 5.2: Use Case Dependency Diagram

Department of CSE,SKUCET Page 9

6.1.1 Member Registration

Enter username and

Accept terms & [No]

Figure 6.1: Register as member

6.1.2 Profile Modification

Department of CSE,SKUCET Page 10

Navigate to Edit [Yes]

Modify your profile

Confirm and submit

Figure 6.2: Modify profile

Department of CSE,SKUCET Page 11

6.1.3 Reservation of Car

Customer E-Car Rental System

Choose pick up date

Choose return date

Choose vehicle class

Choose from Display available

Figure 6.3: Make Reservation

Department of CSE,SKUCET Page 12

6.1.4 Customer Feedback

Customer E-Car Rental System

Enter your details

Enter your message/remark

Figure 6.4: Give feedback/comment

6.1.5 Payment of Car Rent

Check rental detail

Department of CSE,SKUCET Page 13

6.1.6 Adding a New Car

Staff E-Car Rental System