Republic of the Philippines

DEPARTMENT OF EDUCATION
Region III – Central Luzon
Schools Division of Tarlac Province
ALTERNATIVE LEARNING SYSTEM
Concepcion West District
Name:_______________________________________________________________ Date:_________________________
CLC and Address:________________________________________________ Score:________________________

Learning Strand 1: Communication Skills

Title of Module: Hello,May I Help You?
Pre-test
A. Below are statements that describe the way we choose words for a certain situation. Write True if the statement
is correct and False if it is not. Write your answers in the spaces before each number.
________ 1. Before calling someone over the phone, list down all the things or items to be discussed to avoid repeat
calls and to save time.
________ 2. Always smile while talking on the phone. Try to be as courteous, helpful and accommodating as possible.
________ 3. The mouthpiece should not be more than 1/2 inch away from your lips so that you can be heard clearly.
________ 4. Keep paper and pen handy to write down messages completely and correctly.
________ 5. Don’t say “Thank you” and “Good-bye” when ending the conversation.
________ 6. Greet your co-workers “Good morning” or “Good afternoon” as the case may be.
________ 7. Offer help to your co-workers when they need it.
________ 8. If you have said or done anything that hurt or offended any of your co-workers, sincerely apologize as
soon
as you can.
________ 9. Speak clearly and briefly when talking with somebody, whether face-to-face or on the telephone.
________ 10. Conversations should be loud so that those talking on the phone are not able to understand each other.

Post-test
Score:____
Choose the best answer from those given below. Write the letter of your answer in the spaces provided.
_____ 1. When placing a call, what do you do as soon as the called party answers?
a. Identify yourself right away. c. Tell him what you have to say right away.
b. Ask the person who answers the phone who he is. d. Determine if you recognize the person’s voice.
_____ 2. After dialing a wrong number, what will you do?
a. Cut the caller off without any word of excuse. c. Become irritated because you dialed the wrong number.
b. Make the person feel you are sorry for having disturbed him/her. d. Ask the person for the correct number.
_____ 3. How do you address someone you are calling?
a. By his/her professional title. c. By his/her surname.
b. By his/her first name. d. By calling him/her pare or mare.
_____ 4. When receiving calls, how should you answer them?
a. By showing as little emotion as possible. c. Telling the caller immediately that she has called the right place.
b. Giving out all the information they need. d. Promptly and pleasantly.
_____ 5. When a caller speaks for a long time, how would you let him/her know you are still on the line?
a. By smiling and nodding your head. c. By explaining to the person that you have many things to
do.
b. By saying things like “Yes, I understand,” or “Of course.” d. By using expressions such as “Yes, I’m still here,” or “I’m waiting.”
_____ 6. What simple action can you do to build good relationships with your co-workers?
a. Shake hands every time you see them. c. Smiling as often as you can.
b. Always offer to pay for their lunch. d. Always giving them a big hug.
_____ 7. When leaving the workplace, what should you do?
a. Say “Good-bye” to your co-workers. c. Stop and talk to your co-workers about the latest gossip.
b. Leave without disturbing any of them. d. Inform them in a loud voice that you are leaving.
_____ 8. While walking in the corridor, you see that your coworker can hardly carry all his things. What will you do?
a. Tell him he can leave some of the things behind and come back for the rest later.
b. Offer to carry some of his things.
c. Don’t mind him.
d. Warn him that he might get into an accident if he carries too many things at one time
 Republic of the Philippines
DEPARTMENT OF EDUCATION
Region III – Central Luzon
Schools Division of Tarlac Province
ALTERNATIVE LEARNING SYSTEM
Concepcion West District

Name:_______________________________________________________________ Date:_________________________
CLC and Address:__________________________________________________ Score:________________________

Learning Strand 1: Communication Skills (Filipino)

Module Title: Hello! Ano ang Maipaglilingkod Ko sa Iyo?
Pre-Test
Panuto: Ang mga pangungusap na nagpapakita kung paano tayo pipili ng mga
salitang gagamitin para sa isang sitwasyon. Ilagay ang Tama kung tama ang sinabi
at Mali kung hindi. Isulat ang sagot sa mga nakalaang patlang.

_____________1. Bago tawagan ang isang tao sa telepono, itala ang mga kailangang pag-
usapan upang maiwasan ang muling pagtawag at upang hindi masayang ang panahon.
_____________2. Laging ngumiti kapag nasa telepono. Laging maging magalang at matulungin
hanggang makakaya.
_____________3. Kung nakikipag-usap sa telepono, ilayo ang bibig ng kalahating pulgada sa
“mouthpiece”upang mabawasan ang tinatawag na “transmission loss.”
_____________4. Laging maghanda ng bolpen at papel upang maisulat ang mga mensahe nang
tama at kumpleto.
_____________5. Huwag magsabi ng “Salamat” at “Paalam” kapag natapos na sa pakikipag-
usap.
_____________6. Batiin ang iyong ka-tawagang ng “Magandang Umaga” at “Paalam” ayon sa
nararapat.
_____________7. Magbigay ng tulong sa mga ka-opisina kapag kinakailangan.
_____________8. Kapag mayroon kang nasabi sa nakasakit o nakasama sa isang ka-opisina,
humingi ng paumanhin kaagad.
_____________9. Ugaliin ang magsalita nang malinaw at maikli sa kausap, nakaharap man o
nasa telepono.
_____________10. Dapat malakas ang pagsasalita upang ang mga nasa telepono ay hindi
magkakaintindihan.
Post –Test
Iskor:____

A. Piliin ang pinakamainam na sagot sa mga tanong. Isulat ang titik ng sagot sa nakalaang patlang.

______________1. Kapag tumatawag sa telepono, ano ang iyong sinasabi pagkasagot ng kabilang linya?
a. Magpakilala ka kaagad. c. Sabihin kaagad kung ano ang kailangan mong
sabihin.
b. Tanungin ang taong sumagot kung sino siya d. tiyakin kung nakikilala moa ng boses ng kausap.
______________2. Kapag maling numero ang iyong natawagan, ano ang iyong gagawin?
a. Ibaba ang telepono nang hindi nagsasalita o nagpapaliwanag.
b. Humingi ng paumanhin sa naistorbong natawagan.
c. Mainis dahil mali ang natawagan mong numero.
d. Tanungin sa natawagan ang tamang numero.
_____________3. Sa papaanong paraan mo tatawagin ang taong iyong tinatawagan?
a. Sa pamamagitan ng kanyang propesyonal na titulo.
b. Sa pamamagitan ng kanyang ibinigay na pangalan.
c. Sa pamamagitan ng kanyang apelyido.
d. Sa pamamagitan ng mga salitang “pare” o “mare”.
_____________4. Kapag tumatanggap ng tawag, paano mo ito sasagutin?
a. Sa pagiging di emosyonal hangga’t maaari.
b. Ibigay ang lahat ng impormasyon na kanilang kailangan.
c. Sabihin kaagad sa tumatawag na tama ang kanyang natawagan.
d. Mabilis at maaliwalas.
_____________5. Kapag matagal magsalita ang iyong kausap, paano ipaaalam sa kanya na ikaw ay nasa linya
pa rin?
a. Ngumiti na lang at igalaw ang iyong ulo.
b. Sabihin ang mga salitang tulad ng “Oo, naiintindihan ko,” o “Siyempre.”.
c. Sabihin sa taong marami kang ginagawa.
d. Sabihin ang mga salitang “Oo, nandito pa ako, “ o “Naghihintay ako.”
_____________6. Ano ang mga simpleng bagay na maaari mong gawin upang magkaroon ng magandang
relasyon sa iyong mga katrabaho?
a. Kamayan mo sila sa lahat ng pagkakataon.
b. Laging sabihin na babayaran moa ng kanilang pagkain.
c. Ngumiti sa bawat pagkakataon.
d. Lagi silang yakapin.
_____________7. Kapag umalis sa opisina, ano ang dapat gawin?
a. Magpaalam nang maayos.
b. Umalis nang hindi sila ginagambala.
c. Tumigil at makipag-tsismisan sa kanila.
d. Ipaalam sa kanila sa pamamagitan ng pagsigaw na aalis ka na.
_____________8. Habang naglalakad, nakita moa ng iyong kasamang nahihirapang magbuhat ng kanyang
gamit. Ano ang iyong gagawin?
a. Sabihin mo sa kanya na maaari niya munang iwanan ang ibang gamit niya at balikan na lang
ang iba mamaya.
b. Ihandog ang iyong tulong.
c. Huwag mo siyang pansinin.
d. Balaan siya na maaari siyang maaksidente kapag marami siyang masyadong dala
B. Bakit mahalagang gamitin ang tamang pananalita kapag nasa telepono?
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________

C. Bakit mahalagang gumamit ng mga tamang pananalita sa pakikisalimuha sa:

a. Mga ka-opisina
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
b. Mga bisita at kliyente
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
 Republic of the Philippines
DEPARTMENT OF EDUCATION
Region III – Central Luzon
Schools Division of Tarlac Province
ALTERNATIVE LEARNING SYSTEM
Concepcion West District
Name:_______________________________________________________________ Date:_________________________
CLC and Address:________________________________________________ Score:________________________

Learning Strand 1: Communication Skills

Title of Module: I Have a Letter for You
Pre-test

A. Write an interesting sentence about each picture shown below. Write it on the blank
provided below.
1.
Barangay Hall
__________________________________________
__________________________________________

2. Nurse

__________________________________________
__________________________________________

3. Family
__________________________________________
__________________________________________

4. Farm

__________________________________________
__________________________________________

5. Health Center

__________________________________________
__________________________________________

B. Study the following pictures. Then look at the sentences beside them. Underline the correct
word in the parentheses (______) to make the sentence complete and correct.
 1. (This, These) boys
are playing football. (He,
They)
are having fun.

2. While they were

playing (a carabao, two
carabaos)
suddenly (come, came) into their playground. (The
boy, The boys) were shocked.

3. (He, They) stopped their game. They got a stick

(because, so) they could chase the carabao away.
The carabao (go, left) quickly.

4. The children went on with (his, their) game.

5. After playing, (he, they) all went to the river for a

swim.

Post-test
Score:____

Answer the following questions. Write your answers in the spaces provided.
A. You are asked to write a note or a message. To make sure that the message is clear, what
questions should you ask?
1. ________________________________________________
2. ________________________________________________
3. ________________________________________________
4. ________________________________________________
5. ________________________________________________
6. ________________________________________________

B. You are supposed to meet your friend. He has not arrived, and you
decide to leave. Write a message to your friend. Tell him that you two
should talk over the phone to arrange another meeting.
 ____________
____________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
____________

Republic of the Philippines

DEPARTMENT OF EDUCATION
Region III – Central Luzon
Schools Division of Tarlac Province
ALTERNATIVE LEARNING SYSTEM
Concepcion West District

Name: ______________________________________________________________________Date: _____________________________

CLC and Address of CLC:_____________________________________________Score:_______________________

LEARNING STRAND 6– COMPUTER AND ITS CHARACTERISTIC

PRE-TEST
 Republic of the Philippines
DEPARTMENT OF EDUCATION
Region III – Central Luzon
Schools Division of Tarlac Province
ALTERNATIVE LEARNING SYSTEM
Concepcion West District

Name: ______________________________________________________________________Date: _____________________________

CLC and Address of CLC:_____________________________________________Score:_______________________

LEARNING STRAND 6– COMPUTER AND ITS CHARACTERISTIC

POST-TEST
 Label the parts of the computer

Republic of the Philippines

DEPARTMENT OF EDUCATION
Region III – Central Luzon
Schools Division of Tarlac Province
ALTERNATIVE LEARNING SYSTEM
Concepcion West District

Name: ______________________________________________________________________Date: _____________________________

CLC and Address of CLC:_____________________________________________Score:_______________________

LEARNING STRAND 6: DIGITAL CITIZENSHIP

TOPIC: COMPUTER HARDWARE
PRE-TEST
 1. What is a computer?
a. an electronic device capable of interpreting and executing programmed command
b. a machine used for counting
c. a device used for making books
d. a machine for teaching how to print
2. What is not a fundamental component of a computer system?
a. Input
b. Output
c. Data
d. Processing
e. Storage
3. What is computer hardware ?
a. The electronic machine/equiment that does the computer’s work
b. Where computers are sold
c. A place whre computer are repaired
d. A computer damage
4. What is a computer software ?
a. A device for cleaning a computer
b. A covering for a computer
c. A set of programmed command that a computer interprets and executes
d. A book about how a computer work
5. The intellegence of a computer found in its…
a. Input
b. Output
c. Processor
d. Storage
6. Fuel is to a car, as _____________ is to a computer
a. Processor
b. Storage
c. Data
d. Wires
7. What is millisecond ?
a. One hundred of a second
b. One thousand of a second
c. One million of a second
d. One billion of a second
8. What is an e-mail ?
a. Electrical mail
b. Electronic mail
c. Emergency mail
d. Early mail
9. What device is traditionally though of as the first ever computer?
a. Calculateor
b. Abacus
c. Steam engine
d. Maps
10. What is a main frame computer
a. A computer that comes with a frame
b. A small computer
c. A computer that can process information from several computers
d. A new computer

Republic of the Philippines

DEPARTMENT OF EDUCATION
Region III – Central Luzon
Schools Division of Tarlac Province
ALTERNATIVE LEARNING SYSTEM
Concepcion West District

Name: ______________________________________________________________________Date: _____________________________

CLC and Address of CLC:_____________________________________________Score:_______________________

LEARNING STRAND 6: DIGITAL CITIZENSHIP

TOPIC: COMPUTER HARDWARE
POST-TEST
 A. What are the groups that make-up a computer system
_________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
______________________________________________________________________________________________

B. Name the 6 qualities or characteristics of a computer

1.
2.
3.
4.
5.
6.

C. Differentiate computer Harware from software

_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
_

Hello may I help you

PRE-TEST POST-TEST
1. True A. 1. a
2. True 2. b
3. True 3. a
4. True 4. a
6. True 5. b
7. True 6.c
8. True 7. a
9. True 8. b
10. False

I have a Letter for you

PRE-TEST

1. This is where we hold our meetings.

2. She takes care of us when we are sick.
3. On Sundays, we spend the day together.
4. We plant our crops at the start of the season.
5. This is where we go when we are sick.
B. 1. These; They
2. a carabao; came; The boys
3. They; so; left
4. their
5. they

POST-TEST
A. 1. Who?
2. What?
3. When?
4. Where?
5. For Whom?
6. From Whom?
B.

September 12,
2000
Dear Friend,
I could not wait for you much longer because I had to go
some place. We can talk over the phone tonight at 7:00 p.m. and agree
when to meet again.

(your name)

LS – 1 FILIPINO - HELLO! ANO ANG MAIPAGLILINGKOD KO SA IYO?

PRE-TEST POST-TEST
1. Tama A. 1. a
2. Tama 2. b
3. Tama 3. a
4. Tama 4. a
6. Tama 5. b
7. Tama 6.c
8. Tama 7. a
9. Tama 8. b
10. Mali
ANSWERS KEY IN COMPUTER AND CHARACTERISTIC

PRE –TEST POST - TEST

1. CPU WEBCAM, SPEAKER, PRINTER, CPU, KEYBOARD, MOUSE,
2. HARD DISK HEADPHONES
3. HEADPHONES
4. SCANNER
5. KEYBOARD
6. FLASH DRIVE
7.MICROPHONE
8. POWRER SUPPLY
9. DVD BURNER
10. MOUSE
11. PRINTER
12. WEBCAM
13. SPEAKER
14. CABLE
15. MONITOR
16. DVD

ANSWERS KEY COMPUTER HARDWARE

PRE-TEST
1. a
2. c
3. a
4. c
5. d
6. a
7 .c
8. b
9. a
10. c
POST-TEST
A. A COMPUTER SYSTEM US A SET OF INTEGRATED DEVICES THAT INPUT, OUTPUT , PROCESS, AND
STORE DATA AND INFORMATION.

B. . SPEED
ACCURACY
DILIGENCE
VERSATILITY
RELIABILITY
CONSISTENCY

C. Computer hardware is any physical device used in or with your machine, whereas software is a
collection of codes installed onto your computer’s hard drive.