SUMMER INTERNSHIP REPORT

On

Project:
Undertaken At

Festmate.in

Under the Guidance of

Mr. SAURABH SUMAN, Director - Festmate.in

Report Submitted in Partial Fulfillment of the Requirements for Award Of

MASTERS IN BUSINESS ADMINISTRATION (MBA-EP) 2020-2022

By-
Nandini Vashist
MBA(EP)
UNIVERSITY BUSINESS SCHOOL
PANJAB UNIVERSITY CHANDIGARH
INTERNSHIP COMPLETION CERTIFICATE

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CERTIFICATE OF SUMMER TRAINING

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 DECLARATION

I NANDINI VASHIST, Roll No. 11, MBA-EP (33099) a full time bonafide student of MBA

Programme, Batch (2020-22) of University Business School, Panjab University Chandigarh,

hereby certify that this summer training carried out by me at Festmate and the report submitted

in partial fulfilment of the requirements of the programme is an original work of mine and is not

based or reproduced from any existing work of any other person or on any earlier work

undertaken at any other time or for any other purpose, and has not been submitted anywhere else

at any time .

NANDINI VASHIST
Date: 25th July 2020

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 ACKNOWLEDGEMENT

I take this opportunity to express my gratitude towards the people who have been helpful in the
successful completion of my summer internship at Festmate. I would like to show my greatest
appreciation to the highly esteemed and devoted technical, management and operational staff in
the company. I am highly indebted to Mr. Saurabh Suman, Director of the company - Festmate
for their tremendous cooperation in making me learn the very minute details about the industry. I
would also take this opportunity to thank Mr. Saurabh Suman for his continuous guidance and
support during my project.

I am extremely thankful to Dr. Tejinder Pal Singh, Summer Placement Coordinator, University
Business School, Panjab University, who granted me permission and assisted me throughout the
training process.

Special thanks to my parents for their valuable support throughout the process. I thank everyone
else who has been a part of this long-term project and has guided me to complete my training and
project.

Dated: 25th August, 2021 NANDINI VASHIST

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 INTRODUCTION

This report is prepared corresponding to the 8 weeks internship as a part of the MBA program at
University Business School, Panjab University Chandigarh. The report is focused on the
internship project undertaken at Festmate from the period of 2nd May 2021 to 30th June 2021.

The former part of the report gives a brief introduction about the company and the domain in
which the company operates. A reference to the main product of the company is also provided in
the report along with mentioning about the competition, government actions & regulatory
compliance and an insight about the management team of the company.

The latter half of the report gives and insight about the internship timeline and gives a week wise
insight about the different activities undertaken over the 8 weeks of the internship.

The major highlight of the report is the “MANUFACTURER- RETAIL WORKING” ls

project undertaken at the company which helped gain insights into the field of Retail
Management.

Dated: 25th August, 2021 NANDINI VASHIST

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 Table of Contents

CERTIFICATE OF SUMMER TRAINING........................................................................................1

DECLARATION..................................................................................................................................3
ACKNOWLEDGEMENT....................................................................................................................4
INTRODUCTION................................................................................................................................4
FESTMATE..............................................................................................................................................8
COMPANY PROFILE.........................................................................................................................8
What is CFTPay?..............................................................................................................................8
Working of CFTPay..........................................................................................................................8
CFT entities.......................................................................................................................................9
FINXERA MANAGEMENT..............................................................................................................12
RESEARCH METHODOLOGY.......................................................................................................16
INTERNSHIP TIMELINE.................................................................................................................18
WEEKLY STATEMENT OF THE WORK UNDERTAKEN...........................................................19
WEEK-1..........................................................................................................................................19
Orientation and Onboarding program................................................................................................19
Mandatory Trainings.........................................................................................................................21
Monthly all hands..............................................................................................................................21
WEEK- 2.........................................................................................................................................22
Basic product training: ......................................................................................................................22
WEEK-3..........................................................................................................................................33
Two Day Culture training..................................................................................................................37
WEEK-4 & WEEK-5......................................................................................................................38
Sample SRS document......................................................................................................................48
WEEK-6..........................................................................................................................................49
Preparation of Presentation for Technical Writing Team...................................................................49
Monthly All Hands............................................................................................................................50
WEEK-7..........................................................................................................................................51

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 Preparation of SRS for CFTPay Mobile App.....................................................................................51
Preparation of API guide Excel.........................................................................................................52
WEEK-8..........................................................................................................................................53
Preparation of PPT for Mobile App Customizations.........................................................................53
Preparation of API Server Uptime Status User Guide.......................................................................54
Exit Formalities.................................................................................................................................54
PROJECT IMPACT...........................................................................................................................55
REFERENCES...................................................................................................................................58

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 FESTMATE
Everything Your event Needs
F IN FESTMATE STANDS FOR FAMILY. Back in the past years, Festmate noticed there was a shortage
of event supplies in Delhi NCR and it got difficult to organize events and fests in colleges due to lack
of awareness and availability. That’s when everything changed and festmate.in was brought to
Youth and Corporates. Ever since, the incredible Event Supply Store, located in the heart of India
has been offering colleges, students, fests companies and offices of all kinds the best solutions for
their budget. Our motive is to provide the students throughout their events by providing best
quality services at lowest price and minimize some burden on their shoestring budget.

Whether you work in an office, at home or in a different venue every day, by choosing
festmate.in you know that you’re going to receive top notch customer service, a great
market price and the best quality products available.

WHAT IS EVENT MANAGEMENT?

Whether organizing a small meeting or orchestrating a large conference, event planning is a huge
task! Every event, no matter how simple or complex, requires detailed planning and
organization. From establishing an accurate budget to promoting your event, there are a number
of components you should start to consider early on to make the process as stress-free as
possible.

While no two events are the same, and every event has varying goals, budgets, and audiences;
there are several steps you can take to jump-start the planning process, keep on track, and
maximize your event’s success.

In Festmate, there is a practice of having an all teams sync meeting in order to give an insight to
every person in the company regarding what the other teams had done in this month till know. It
is a monthly meeting and all the teams that are present in Festmate come on the podium to give

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presentation about the work undertaken by them. As it was the first all hands meeting for the
MBA interns, so an introduction was organized as per the standard practice followed at Festmate.

Table of contents
1. Define goals and objectives
2. Establish a budget
3. Build your team
4. Pick your venue and date
5. Develop event branding
6. Plan your program
7. Confirm sponsors, exhibitors, and speakers
8. Identify and select tech tools
9. Create a marketing and promotional plan
10. Determine your measurement

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INTERNSHIP TIMELINE

Week wise Iteration Tasks Undertaken

 Orientation & Onboarding Formalities

Internship Initiation  Mandatory Trainings
Week  Monthly All hands

 Product Training
Week 2 

Week 3


Week 4
&
Week 5

Week 6

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 
Week 7


Week 8

WEEKLY STATEMENT OF THE WORK UNDERTAKEN

This section will explain in detail, the work undertaken weekly, during the 8 weeks internship
period:

WEEK-1

Tasks Undertaken:

 Orientation & On-boarding

 Mandatory Trainings

Task Elaboration:

Orientation and Onboarding program

Interns were on-boarded.

The areas covered during the orientation program were:

 Festmate Company Overview

 How it works?
 Solution
 Company Vision
 Line of Business

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  Holidays
 Leave Policy
Company Culture

 Conduct & Hospitality

 General Conduct @ Workplace

Major points during the week-long training were:

 Zero Tolerance Policy – No Salary Discussions

 Compensation and benefits information is personal & confidential in nature.
 The company believes in:
 SMART Goals (Specific, Measurable, Attainable, Realistic and Timely)
 RIGHT CULTURE:
 Only Leaders – No Managers
 One has to earn Privileges
 The normal working hours were from 10:00 AM to 6:30 PM from Monday
to Friday wherein there is feasibility of flexi-time but with onus to ensure
enough face time.
 Equal opportunity for all.
 No Discrimination based on social, color, religion and gender.
 No obscure remarks/loose talk. Do not use abusive language at work. It is
totally unacceptable.

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REFERENCES

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