HUMAN RESOURCE MANAGEMENT

For B.com/BBA, Calicut University

SHORT ANSWER QUESTIONS / 2 MARK

QUESTION WITH ANSWERS

1. Define Human Resource Management? others reasonably, which is done by

Edwin Flippo defines- HRM as “planning, developing in them social sensitivity and
organizing, directing, controlling of behavioural flexibility. It is ability of an
procurement, development, compensation, individual to sense what others feel and
integration, maintenance and separation of think from their own point of view
human resources to the end that individual, 5. Distinguish between wage and salary?
organizational and social objectives are Wages is best associated with employee
achieved.” compensation based on the number of hours
2. What do you meant by maintenance of worked multiplied by an hourly rate of pay.
employees? Salary is best associated with employee
Employee Maintenance refers to the compensation quoted on an annual basis.
maintenance of employee master data. It 6. What is BARS?
allows the management of employee data Behaviourally Anchored Rating Scale
such as contact information, cost involved (BARS) is a scale used to rate the
and share of compound costs. performance of employees. It is an appraisal
3. What is ergonomics? mechanism that seeks to combine the
It is the study of capabilities and limitations benefits of narratives, critical incidents and
of mental and physical work in different quantified ratings by anchoring a quantified
settings. Ergonomics applies anatomical, scale with specific narratives of
physiological, and psychological knowledge performance ranging from good,
(called human factors) to work and work satisfactory and poor performance.
environments in order to reduce or eliminate 7. What do you meant by incentives?
factors that cause pain or discomfort. It is the inducement or supplemental reward
4. What is sensitive training? that serves as a motivational device for a
It is also known as laboratory, T group desired action or behaviour.
training. This training is about making 8. What is job enlargement?
people understand about themselves and A technique of job design in which the task
 related to a single job is increased is known process and is insulting to an employee.
as job enlargement. It decreases the Demotion is a punishment for incompetence
boredom in performing a redundant task or mistakes of serious nature on the part of
9. What is HRD? an employee.
Human Resource Development (HRD) is the 14. Do you know lockout?
framework for helping employees develops Lockout means temporary shutdown of the
their personal and organizational skills, factory by the employer, but not winding up
knowledge, and abilities. Human Resource (permanent) of the factory. Lockout of the
Development includes such opportunities as factory maybe happened due to the failure in
employee training, employee career the management affected by internal
development, performance management and disturbances or maybe by external
development,coaching, mentoring, successio disturbances.
n planning, key employee identification, 15. What is retrenchment refers to?
tuition assistance, and organization Retrenchment means involuntary separation
development. of an employee due to the replacement of
10. What do you meant by MBO ? labour by machines or the close of the
Management by objectives (MBO) is a department.
management model that aims to improve 16. What do you meant by recruitment?
performance of an organization by clearly In the words of Edwin B Flippo, It is the
defining objectives that are agreed to by process of searching for prospective
both management and employees. According employees and stimulating them to apply for
to the theory, having a say in goal setting the job in the organization
and action plans should ensure better 17. Define job specification?
participation and commitment among Job specification refers to the summary of
employees, as well as alignment of the personal characteristics required for the
objectives across the organization. The term job. It describes the type of person required
was first outlined by management guru Peter in terms of qualification, experience,
Drucker in 1954 in his book "The Practice aptitude etc.
of Management." 18. What is job offer?
11. What is selection? Job offer is an invitation for a potential
It is the process adopted by an organization employee, whether he or she has applied for
to select adequate number of persons who a job, or not, to become an employee in your
are fit for the job. Selection procedure starts organization. The job offer contains the
with the end of recruitment. Since it is a details of your employment offer.
process of rejecting the application of a 19. What is vestibule training?
candidate who is not suitable for the job, Vestibule Training is a term for near-the-job
selection is described as negative process. training, as it offers access to something new
12. Employee transfer refers to what? (learning).In vestibule training, the workers
A transfer involves the shifting of an are trained in a prototype environment on
employee from one job to another without specific jobs in a special part of the plant
changing the responsibilities or 20. What is meant by workers participation in
compensation management?
13. What is demotion refers to? According to Keith Davis, “Workers’
It is a downward movement of an employee participation refers to the mental and
emotional involvement of a person in a
in the organizational hierarchy with lower
group situation which encourages him to
status and lower salary. It is a downgrading
 contribute to group goals and share in vacancies are available or when new posts
responsibility of achieving them”. are created at the higher levels. It is quite
21. Discuss the graphic scale method of common in all types of organizations. It is
performance appraisal? the product of internal mobility of the
Graphic Rating Scale is a type of employees due to change in organizational
performance appraisal method. In this processes, structure etc.
method traits or behaviours that are
important for effective performance are
listed out and each employee is rated
against these traits. The rating helps
employers to quantify the behaviours
displayed by its employees. Ratings are
usually on a scale of 1-5,
1 being Non-existent,
2 being Average,
3 being good,
4 being Very good and
5 being Excellent.
22. What is meant by Grievances?
Keith Davis has defined grievance as “any
real or imagined feeling of personal
injustice which an employee has concerning
his employment relationship”.
23. What is promotion?
The employees are given the promotions to
higher posts and positions as and when