Case Study

FAR EASTERN UNIVERSITY
INSTITUTE OF ACCOUNTS, BUSINESS AND FINANCE

BUSINESS ADMINISTRATION
2nd Semester, AY 2020-2021
A CASE STUDY ON PWC-BSP AS HOST

COMPANY IN THE STUDENT
APPRENTICESHIP PROGRAM
In Partial Fulfillment of
The Requirements for
Bachelor of Science in Business Administration – Major in Internal Auditing
Submitted by:
dela Cruz, Mike Angelo R.
Submitted to:
Prof. Paul Martin Hernandez
SAP Adviser
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TABLE OF CONTENTS
ACKNOWLEDGEMENTS 3
COMPANY PROFILE 4
INDUSTRY ANALYSIS 5
CLASSROOM LEARNING APPLIED TO ON-THE-JOB TRAINING 6
COMPARISON BETWEEN THEORY/CONCEPTS TAUGHT IN

CLASSROOM AND EXPERIENCE DURING ON-THE-JOB TRAINING 6
ISSUES AND CONCERNS ABOUT THE HOST COMPANY 7
RECOMMENDATIONS TO IMPROVE HOST COMPANY 7
SUMMARY OF ACCOMPLISHMENTS 8
ATTACHMENT A: ACCEPTANCE LETTER 9
ATTACHMENT B: RESUME 10-12
ATTACHMENT C: BRIEF JOB DESCRIPTION OF APPRENTICE 13
ATTACHMENT D: STUDENT’S TRAINING PLAN 14
ATTACHMENT E: JOURNAL 15-17
ATTACHMENT F: SAMPLE OF WORK DONE (NON-CONFIDENTIAL) 18
ATTAHCMENT G: CERTIFICATE OF COMPLETION C/O HOST COMPANY 19
ATTACHMENT H: EVALUATION FOR SAP ADVISER AND HOST COMPANY 20-23
REFERENCE 24
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ACKNOWLEDGEMENTS
First, I want to thank and dedicate this final requirement to myself for being my inspiration, my guidance,
and my support throughout my college life. I want to thank and congratulate myself for trusting in myself,
for believing in myself, for overcoming every challenges and hardships I have encountered along the way
and finally making it here.
I also want to thank and dedicate this to my mother, brother, and sister for also being my inspiration, my
guidance and support throughout my life, and I will forever be grateful. I also want to thank my girlfriend
for loving and supporting me for whatever decisions I make, and all my friends for all the happy
memories and struggles we have shared.
To our University, thank you for molding me and giving all the opportunities, experience, learnings, and
values that you have given me throughout my stay as a college student here.
To all my professors who patiently and diligently imparted their teachings to us in order to equip us with
the proper knowledge and skills to be able to prepare us in our career.
To my SAP adviser, Mr. Paul Martin Hernandez, thank you for the support and guidance that you gave us
which helped us in completing our internship and requirements.
Above all, thank you to the Almighty God for his immeasurable love and for the blessings he has
showered upon me.
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I. Company Profile
PricewaterhouseCoopers is a worldwide firm, expert in providing professional services
operating as a partnership under the PwC brand. PwC positions as the second-biggest
professional services network and is viewed as one of the Big Four accounting firms,
alongside Deloitte, EY and KPMG. PwC firms operates in 157 nations, 742 areas, with
276,000 people. Starting at 2019, 26% of the labor force worked in the Americas, 26% in
Asia, 32% in Western Europe and 5% in Center East and Africa. The organization's
worldwide incomes were $42.4 billion in FY 2019, of which $17.4 billion was generated by
its Assurance practice, $10.7 billion by its Tax and legal practice and $14.4 billion by its
Advisory practice. The firm in its current structure was made in 1998 by a merger between
two accounting firms: Coopers and Lybrand, and Price Waterhouse. The two firms had
histories tracing all the way back to the nineteenth century. The trading name was abbreviated
to PwC (on-logo writing pwc) in September 2010 as a feature of a rebranding effort.
PricewaterhouseCoopers Business Administrations Philippines Co., Ltd. ("PwC BSP")
is a Philippine member firm of the PwC network. Isla Lipana and Co. ("Isla Lipana") is
additionally a Philippine member firm of the PwC network. Isla Lipana provides support to
PwC BSP.
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II. Industry Analysis
Amongst all their many services, the primary focus of this industry analysis will be on accounting /
auditing as this is where my internship with PWC was focused.
Classification and services
Auditing is a process of examining or auditing and evaluating organizations financial records to
determine accuracy and in accordance to specific regulations and laws. Also, it is used to form or express
a conclusion, to give assurance that the organizations financial records are free from material
misstatements based on the criteria provided to them.
Some of the biggest accounting firms in the Philippines are under the networks of some of the biggest
firms in United States, some examples are SGV and Co. which is a partner of Ernst and young, Navarro
Amper and Co. a partner of Deloitte, and Isla Lipana and Co. a partner of Pwc.
Employment and Economic Contribution
From 2015 to 2019, only 22,395 of 69,833 or 32.07% passed the CPA licensure exam in the Philippines.
Based on PSA, the average employment rate for 2015 to 2019 is 94.4% or 98.28 million of the average
population from 2015 to 2019 and 18.082% or 17.77 million of this are from industry sector. Assuming
all passers landed on a job, it means that only 0.0580% or 1.03 million are from the accountancy
profession.
The share of industry sector in gross domestic products (GDP) is 30.32% for the year 2015-2019 and only
0001760% of that is from accountancy profession.
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III. CLASSROOM LEARNING APPLIED TO ON-THE-JOB TRAINING
The skill that I was able to apply to my OJT were mostly computer skills (excel and other
related applications) and analytical skills, which were important skills that we learned from
our classroom discussions. These skills were important because it helps us to analyze
financial records and navigate properly in excel file and computer assisted auditing tools. My
main task includes completeness testing wherein I clean the excel files of our clients for
importing to our CAATs, testing the integrity of the records, testing the mathematical
accuracy, testing the movement of every account and then testing the consistency of their
records from prior year records and also the comparability of their company audit to ours. I
also performed criteria testing wherein we check the reliability of their records based on the
criteria provided to us to prevent management override.
IV. COMPARISON BETWEEN THEORY/CONCEPTS TAUGHT IN CLASSROOM

AND EXPERIENCE DURING ON-THE-JOB TRAINING
Based on my experience while doing my OJT training, problems, concepts, and theories taught in
classrooms are more complicated than those given to us on our OJT. So, we are somehow prepared and
equipped with necessary skills to understand and perform the tasks provided to.
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IV. ISSUES AND CONCERNS ABOUT THE HOST COMPANY
The major issue that we have encountered during my OJT was the insufficient training provided
to us. After my exit interview with the company, I was told by the human resource that we should’ve
received proper and adept training on using the Computer Assisted Auditing Tools, and an additional
training for using an excel file. But the only training we received is a recorded training of their previous
employees, wherein it lacks interaction for us to asks additional questions and no excel training at all.
Also, due to the busy season, the availability of seniors and tenured associates to guide us during our
tasks are very little.
V. RECOMMENDATIONS TO IMPROVE HOST COMPANY
To address the issues and concerns that we have encountered, we suggest the following: (1) we
suggest that they should allocate at least a week of live training conducted by seniors to have more deeper
discussion, to be able ask appropriate questions, and a deeper discussion to be more conducive to
learning. (2) we suggest that trainees should form a team supervised by a senior or tenured associate, so
that questions related to tasks be answered more quickly.
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VII. SUMMARY OF ACCOMPLISHMENTS

● PERSONAL ACCOMPLISHMENTS
During my OJT, I was able to apply classroom learnings to my tasks and experience working in a
corporate setting, develop critical thinking skills, develop problem solving skills, develop analytical
skills, develop communication skills, improved related computer skill, gained self-confidence, and
develop self-discipline that will all be useful on my feature endeavor.
 CAREER ACCOMPLISHMENTS
For my career accomplishments, I was able to experience working in a work from home set up,
handle and perform engagements for the clients, assist associate and senior associate, experience working
in a corporate setting, develop my skills in excel and other related applications, discover and navigate
computer assisted tools and be a part of one of the top performing firm in the Philippines and the world.
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ATTACHMENT A: ACCEPTANCE LETTER / ENDORSEMENT LETTER
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ATTACHMENT B: RESUME
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ATTACHMENT C: BRIEF JOB DESCRIPTION OF APPRENTICE
ATTACHMENT D: STUDENT’S TRAINING PLAN
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ATTACHMENT E: JOURNAL
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ATTACHMENT F: SAMPLE OF WORK DONE (NON-CONFIDENTIAL)
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ATTAHCMENT G: CERTIFICATE OF COMPLETION C/O HOST COMPANY
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ATTACHMENT H: EVALUATION FOR SAP ADVISER AND HOST COMPANY
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REFERENCES
Philippine Statistics Office. (2015, December 29) 2015 Annual Labor and Employment Status.
https://psa.gov.ph/content/2015-annual-labor-and-employment-status-preliminary-results-2015-annual-
estimates
https://psa.gov.ph/content/2016-annual-labor-and-employment-status
https://psa.gov.ph/content/2017-annual-labor-and-employment-status
https://psa.gov.ph/content/2018-annual-labor-and-employment-status#:~:text=The%20annual
%20employment%20rate%20in,underemployment%20rate%20was%2016.4%20percent.
https://psa.gov.ph/content/employment-situation-january-2019#:~:text=%EF%82%A7%20The%20labor
%20force%20population,employment%20rate%20of%2094.8%20percent%20.
https://psa.gov.ph/statistics/census/projected-population
https://www.statista.com/statistics/578787/share-of-economic-sectors-in-the-gdp-in-philippines/
https://files.eric.ed.gov/fulltext/EJ1262429.pdf
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FAR EASTERN UNIVERSITY

INSTITUTE OF ACCOUNTS, BUSINESS AND FINANCE

A CASE STUDY ON PWC-BSP AS HOST

CLASSROOM LEARNING APPLIED TO ON-THE-JOB TRAINING 6

COMPARISON BETWEEN THEORY/CONCEPTS TAUGHT IN

ISSUES AND CONCERNS ABOUT THE HOST COMPANY 7

RECOMMENDATIONS TO IMPROVE HOST COMPANY 7

ATTACHMENT A: ACCEPTANCE LETTER 9

ATTACHMENT B: RESUME 10-12

ATTACHMENT C: BRIEF JOB DESCRIPTION OF APPRENTICE 13

ATTACHMENT D: STUDENT’S TRAINING PLAN 14

ATTACHMENT E: JOURNAL 15-17

ATTACHMENT F: SAMPLE OF WORK DONE (NON-CONFIDENTIAL) 18

ATTAHCMENT G: CERTIFICATE OF COMPLETION C/O HOST COMPANY 19

ATTACHMENT H: EVALUATION FOR SAP ADVISER AND HOST COMPANY 20-23

and finally making it here.

memories and struggles we have shared.

the proper knowledge and skills to be able to prepare us in our career.

which helped us in completing our internship and requirements.

showered upon me.

PricewaterhouseCoopers is a worldwide firm, expert in providing professional services

to PwC (on-logo writing pwc) in September 2010 as a feature of a rebranding effort.

PricewaterhouseCoopers Business Administrations Philippines Co., Ltd. ("PwC BSP")

II. Industry Analysis

auditing as this is where my internship with PWC was focused.

Classification and services

Auditing is a process of examining or auditing and evaluating organizations financial records to

misstatements based on the criteria provided to them.

Employment and Economic Contribution

0001760% of that is from accountancy profession.

III. CLASSROOM LEARNING APPLIED TO ON-THE-JOB TRAINING

criteria provided to us to prevent management override.

IV. COMPARISON BETWEEN THEORY/CONCEPTS TAUGHT IN CLASSROOM

IV. ISSUES AND CONCERNS ABOUT THE HOST COMPANY

tasks are very little.

V. RECOMMENDATIONS TO IMPROVE HOST COMPANY

that questions related to tasks be answered more quickly.

VII. SUMMARY OF ACCOMPLISHMENTS

develop self-discipline that will all be useful on my feature endeavor.

ATTACHMENT A: ACCEPTANCE LETTER / ENDORSEMENT LETTER

ATTACHMENT C: BRIEF JOB DESCRIPTION OF APPRENTICE

ATTACHMENT D: STUDENT’S TRAINING PLAN

ATTACHMENT F: SAMPLE OF WORK DONE (NON-CONFIDENTIAL)

ATTAHCMENT G: CERTIFICATE OF COMPLETION C/O HOST COMPANY

ATTACHMENT H: EVALUATION FOR SAP ADVISER AND HOST COMPANY

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