E & M Commerce Love It: End Term Assignment
E & M Commerce Love It: End Term Assignment
E & M Commerce Love It: End Term Assignment
INTRODUCTION
E-Commerce
E-commerce (Electronic commerce) is the buying and selling of goods and
services, or the transmitting of funds or data, over an electronic network, primarily the
internet. The standard definition of E-commerce is a commercial transaction which is
happened over the internet. Online stores like Amazon, Flipkart, Shopify, Myntra, eBay,
Quikr, Olx are examples of E-commerce websites.
E-Commerce Types
Electronic commerce can be classified into different categories. The basis for this
simple classification is the parties that are involved in the transactions. So, the electronic
commerce models are as follows:
1. Business to Business
This is Business to Business transactions. Here the companies are doing business with
each other. The final consumer is not involved. So, the online transactions only involve
the manufacturers, wholesalers, retailers etc.
2. Business to Consumer
Here the company will sell their goods and/or services directly to the consumer. The
consumer can browse their websites and look at products, pictures, read reviews. Then
they place their order and the company ships the goods directly to them. Popular
examples are Amazon, Flipkart, Jabong etc.
3. Consumer to Consumer
Consumer to consumer, where the consumers are in direct contact with each other. No
company is involved. It helps people sell their personal goods and assets directly to an
interested party. Usually, goods traded are cars, bikes, electronics etc. OLX, Quikr etc.
follow this model.
4. Consumer to Business
This is the reverse of B2C, it is a consumer to business. So the consumer provides a good
or some service to the company. Say for example an IT freelancer who demos and sells
his software to a company. This would be a C2B transaction.
5. Business-to-administration
6. Consumer-to-administration
Importance of E- commerce
Ecommerce is a huge part of the economy and is vital to businesses that sell their
products or services online. Ecommerce gives businesses the ability to reach more customers
than traditional retail reaches. With so many people making their purchases online, It is the
fastest-growing retail market. Statistics show that 96% of Americans with access to the
internet have made a purchase online. Ecommerce offers consumers a more convenient way
to shop for the products or services they need without having to visit a retailer's physical
location to make a purchase. Because of following reasons e-commerce is important for
business,
More Convenient
An online store is available all day, every day meaning your customers can visit
your store at all times, no matter what their schedule might be. These days
people don’t always have the time to physically go shopping, instead more and
more people are choosing to shop online to find the items they want or need and
if your business can offer this for your customers there’s no you shouldn't appeal
to a wider range of customers all looking for a convenient and flexible
experience.
Increase Your Reach
Due to the internet’s accessibility, millions of people across the world can view
your website at any time, meaning that for those looking to expand their
businesses and reach out to a larger audience, you have many more
opportunities to do so. Compare the amount of people you can reach through a
website to the amount you can reach through a high street store or local
advertising, there’s no reason you shouldn’t look at taking your business online if
you’re looking to improve your reach.
Benefits of E-commerce
Clearly online commerce offers a plethora of benefits. Let's look at some of the biggest
ones.
Disadvantages of E-commerce
While there are plenty of advantages to the growth of ecommerce, there are some
disadvantages. Here are some of the challenges of e-commerce:
One of the disadvantages of e-commerce is that business owners have more limited
relationships with their clients. Since their clients are typically on the other end of a
computer, it can be more difficult to build meaningful relationships, something that is
important to many business owners and customers.
Bandwidth challenges
Bandwidth and reliability can vary from country to country, so it can be challenging if
you are targeting or wanting to work in a particular region.
Another disadvantage of e-commerce is that it can cause a shift in retail jobs. While the
employers of small businesses that sell on the internet may be hiring as a result of their
success with e-commerce, traditional department stores may experience some job loss
as a result. Retailers have to sell online to stay competitive, but some have been more
successful at that than others.
Rapidly changing trends
This field is changing remarkably quickly. It can be challenging to keep up with trends
and technology in such a rapidly changing field.
1. Confidentiality
2. Encryption
3. Integrity (ensuring that the information is transmitted without being changed)
4. Availability (that users can access the information when they need to)
5. Authenticity (confirming that a user is who they claim to be)
6. Non-repudiation (confirming that a sender cannot deny sending information once
it has been sent)
7. Auditability (ensuring that data can be audited).
WIREFRAMES
HOME PAGE:
This is the wireframe of the home page of the website which contains the products,
about the company, contact details and the store location.
PRODUCTS PAGE:
This wireframe contains all the products that can be sold to the customer.
CONTACT SUPPORT PAGE:
This wireframe has the input text where the customer can contact the company.
WEBSITE
Link - https://singirikondaakarsh.wixsite.com/love
HOMEPAGE:
The home page of the website appears when website is opened. It contains the
products, about the company, contact details and the store location.
PRODUCT PAGE:
This page contains all the products that can be sold to the customer and the product
details are shown for every lehenga.
IMPROVEMENTS
Here are some improvements that can be done to website for customer satisfaction:
REFERENCES
https://www.toppr.com/guides/business-environment/emerging-trends-in-
business/electronic-commerce/
https://www.bigcommerce.com/articles/ecommerce/#types-of-ecommerce
https://www.discoverydesign.co.uk/blog/post/5-reasons-why-ecommerce-is-so-
important-for-your-business/
https://singirikondaakarsh.wixsite.com/love/support
https://balsamiq.cloud/sf9j96g/projects