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    Resume Ni Faith

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    Angelie Baguio Acosta
    This document contains information about Maria Elena Faith B. Pascua, including her contact information, objective, educational background, work experience, training, and references. She has a Bachelor's degree in English Studies from Mariano Marcos State University and work experience as a customer care associate and technical support representative at Sitel Baguio-Philippines from 2008 to 2010. She also has training and experience in journalism, broadcasting, and creative writing. Her objective is to enhance her skills and become more professional while rendering service to a growing company.

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    Resume Ni Faith

    Uploaded by

    Angelie Baguio Acosta
    42 views3 pages
    This document contains information about Maria Elena Faith B. Pascua, including her contact information, objective, educational background, work experience, training, and references. She has a Bachelor's degree in English Studies from Mariano Marcos State University and work experience as a customer care associate and technical support representative at Sitel Baguio-Philippines from 2008 to 2010. She also has training and experience in journalism, broadcasting, and creative writing. Her objective is to enhance her skills and become more professional while rendering service to a growing company.

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    This document contains information about Maria Elena Faith B. Pascua, including her contact information, objective, educational background, work experience, training, and references. She has a Bachelor's degree in English Studies from Mariano Marcos State University and work experience as a customer care associate and technical support representative at Sitel Baguio-Philippines from 2008 to 2010. She also has training and experience in journalism, broadcasting, and creative writing. Her objective is to enhance her skills and become more professional while rendering service to a growing company.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    42 views3 pages

    Resume Ni Faith

    Uploaded by

    Angelie Baguio Acosta
    This document contains information about Maria Elena Faith B. Pascua, including her contact information, objective, educational background, work experience, training, and references. She has a Bachelor's degree in English Studies from Mariano Marcos State University and work experience as a customer care associate and technical support representative at Sitel Baguio-Philippines from 2008 to 2010. She also has training and experience in journalism, broadcasting, and creative writing. Her objective is to enhance her skills and become more professional while rendering service to a growing company.

    Copyright:

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    MARIA ELENA FAITH B.

    PASCUA
    San Vicente, Baguio City
    0921-6653191
    coldsummer_08@yahoo.com

    OBJECTIVE: To render service to this growing company and to enhance my skills and
    capabilities to become more professional.

    EDUCATIONAL BACKGROUND:

    BACHELOR OF ARTS IN ENGLISH STUDIES


    Major in Communication Arts
    Mariano Marcos State University (Batac Campus)
    Batac City, Ilocos Norte
    June 2004- April 2008

    PAOAY LAKE NATIONAL HIGH SCHOOL


    Paoay, Ilocos Norte
    June 2000-April 2004

    PAOAY CENTRAL ELEMENTARY SCHOOL


    Paoay, Ilocos Norte
    June 1994-April 2000

    SIGNIFANT COURSEWORK: Broadcasting, Argumentation and Debate, Speech


    Improvement, Radio/TV Programming and Layout, Radio Production, Multimedia, On-the-Job
    Training (Print media and TV program production), Magazine/Graphic Designing

    SUMMARY OF QUALIFICATION:
    • Computer and Internet literate.
    • Good verbal and written communication skills.
    • Ability in public speaking, debating, writing news, essays, and short stories.
    • Outstanding training in the field of media.
    • Hardworking and enthusiastic, quick to learn and has a high sense of responsibility.
    • Able to multi-task well and firmly believe in, “It pays to work hard.”
    • Worked as a technical support representative for 2 years and being the top performing agent
    and team for one and a half years.
    • Has a very satisfactory customer service.
    WORK EXPERIENCE/TRAINING

     SITEL BAGUIO-PHILIPPINES
    AT&T Account – Customer Care Associate (Technical Support)
    Loakan Road, Baguio City
    October 28, 2008 to December 2010
     Troubleshoot internet connection problems and issues.

     Junior Programmer (Trainee)


    Radio Philippine Network (RPN 9)
    Diliman, Quezon City, May 2007
     Responsible for the programs and advertisements scheduling
     Assisted in the scheduling of programs in the network.

     News Writer and Field Reporter (Trainee)


    Sunstar Dailies
    Baguio City, April 2007
     Gather and write news for people within the Northern Philippines
     Joined the ‘Writing on the Elections,’ a training-workshop for the journalists

     “Writing on the Elections”


    Baguio City, April 17, 2007`
     an election-reporting training-workshop for journalist

     Iluko Creative Writing Seminar-Workshop


    Mariano Marcos State University (Laoag Campus)
    Laoag City, January 22, 2006
     a seminar-workshop centered on writing of Iluko literary pieces

    REFERENCES

    ROEL REQUIERO
    Supervisor, AT&T Account
    Sitel Baguio - Philippines

    EDITHA B. VALDEZ
    Professor, English Department
    Mariano Marcos State University

    MEE JAY DOMINGO


    Instructor, English Department
    Mariano Marcos State University

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