Prelim Reviewer Applied Business Tools and Technologies
Prelim Reviewer Applied Business Tools and Technologies
Prelim Reviewer Applied Business Tools and Technologies
There are different types of profiles that are New Profile Procedures
used for the safekeeping of records in the
Step 1: Select Reservation; Add then choose
hotel. These are Individual, Company,
Profile or Alt R+P.
Travel, Source, Group, and Contract Profile.
Step 2: Select New. (You will be prompted
to choose a profile type)
Step 3: If you choose Individual, an
Individual Profile window appears on the
screen. Enter the guest’s last name.
Step 4: Enter all the guest information in
Individual Profile window.
Step 5: If you click on the OK button, it will
Contract Profile Sample save the profile and return to the profile
search window.
Profile Features
Step 6: If you click on the SAVE button, it
Quick access to profile information
will save the profile and remain on the
within all major opera activities.
active window.
Easy profile creation as part of the
reservation-making process or as a
separate activity.
Versatile search tool to expedite
locating profiles
Merge functionality to identify and
resolve duplicate profiles without
losing reservation and revenue data.
Ability to identify relationships
among profiles to enable informed
management decisions.
Over 25 default profile data fields. In
Items Found in Individual Profile
addition, profiles can be customized
Step 2: Enter the guest’s last name or enter
a few letters of the guest’s lastname, and
Profile Search Screen
then, Click Search.
The Profile search screen displays
Step 3: Click Edit or Double-Click the
automatically at various points in the
selected guest folio to open the Individual
program where you must select an existing
Profile window.
profile or create a new one as part of the
activity you are performing. Step 4: You may now change any
information of the guest, directly to the
Individual Profile Window.
Step 5: If you click the OK button, it will
save the profile and remain on the active
window.
Step 6: If you click the NEW button, a new
Individal Profile window appears on the
screen. Simply, fill-in al the information
needed, and then save the profile.
STEP-BY-STEP GUIDE ON HOW TO SEARCH
A PROFILE STEP-BY-STEP GUIDE ON HOW TO SAVE
PROFILE
Profile Search Procedures
Save Profile Procedures
Step 1: Enter as many search criteria as you
think necessary to narrow your search. Step 1: Select Reservation then choose
Profile.
Step 2: Press the tab key or select the
search button to initiate the profile search. Step 2: Enter the guest’s last name or type a
few letters of the guest’s last.
Step 3: Enter the guest’s lastname, or the
first few letters of the guest’s lastname. Step 3: Click New or Edit. If you choose
New, a New Profile will be created, name,
If you are searching for a company or agent
click search.
type of profile, enter the business name.
Step 4: If you choose Edit, it displays the
Step 4: Click on Search button, to process
guest’s profile details.
the profile search.
Step 5: On Edit, you may change the guest
STEP-BY-STEP GUIDE ON HOW TO EDIT A
information in the Individual Profile
PROFILE
window. Then click Save.
Edit Profile Procedures
Step 1: Select Reservation, then choose
Profile.
Step 2: Highlight the profile and select Edit.
Step 3: Select Options.
STEP-BY-STEP GUIDE ON HOW TO DELETE
Step 4: Select Attachment.
A PROFILE Step 5: Select New to add an attachment or
Delete Account Profile Procedures Open to open an existing attachment.
Step 6: Select Merge to merge existing
Step 1: From the Main Menu, select attachments (such as two welcome letters) into
Reservations; and then, select Profiles. one.
(Alt+RP) Step 7: Select Close to return to the profile.
Step 2: Search for an existing profile.
Then choose Edit.
Step 3: Once, the Profile window appears
on screen. Choose Options.
Step 4: Choose Delete. Opera will prompt
you to confirm if you wish to delete the
guest profile.
ATTATCHMENT
PREFERENCES
Step 4: Highlight the desired Preference
Group and select OK.
4. RESERVATION
WAITLIST
RESERVATION OPTIONS
Confirmation
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