Satisfaction Level of Mechanical Engineering Students of Uclm For Using Classin As An Online Class Learning Platform
Satisfaction Level of Mechanical Engineering Students of Uclm For Using Classin As An Online Class Learning Platform
Satisfaction Level of Mechanical Engineering Students of Uclm For Using Classin As An Online Class Learning Platform
Philippines
In Partial Fulfilment
Submitted By:
Perit, Danreb
Adviser:
November 2021
ACKNOWLEDGEMENT
We would like to express our deepest gratitude to the and acknowledgements to the
people who played an important part for the completion of this study.
To our research instructor, Engr. Junrey Bacus who shared his very valuable knowledge and
To our research adviser, Engr. Harold Borja who guided us althroughout the process and
To our Allied Engineering Dean, Engr. Roland Fernandez for giving us the approval for
To the respondents who willingly rendered their time and effort to participate in our study by
To the researcher’s families, friends, and classmates for their support and motivation that
And above all, to Almighty God for giving us the gift of knowledge and wisdom.
-The Researchers
ABSTRACT
Education is a vital aspect of everyone’s life; it serves as the basic foundation for the
development and growth of oneself. In this time of pandemic, providing quality education to the
students is a big challenge. With this, authorities have developed a response to this situation in
order to continue providing quality education to students. This research paper focuses on
studying the satisfaction level of Mechanical Engineering students of UCLM for using ClassIn as
The researchers used a quantitative method of design to complete the analysis of the
study; this type of approach will provide an objective data and results. Based on the data
gathered and analysed by the researchers, the researchers found out that students often uses
ClassIn during their synchronous classes and sometimes the students have trouble in using
ClassIn. Some of these problems include difficulty in participating during classes, consumes
excessive cellular data, difficulty in entering classes, slow app performance, and continuously
disconnecting between classes. Students also have trouble learning ClassIn often. The results
also showed that students are often satisfied to ClassIn in terms of some factors such as Student-
Teacher interaction, Classroom features, and its accessibility to students. Lastly the results
showed that students are often satisfied in using ClassIn app as an online class learning platform.
CHAPTER 1
RATIONALE
In this age of technological advancements many aspects of human activities has changed,
including classroom modality for students. With these advancements, it allowed the students to
be able to access classes without ever having to go to school campuses. With regards to today’s
pandemic, a shift in pedagogical medium has forced academic institutions to re-evaluate how to
excellent learning environment deals a great impact on the students with regards to their
academic performance.
Mandaue. This type of course is mostly based on hands-on and practical applications which are
the main challenge of this course being performed in an online setting. The delivery of
knowledge has not only been a challenging aspect for the instructors but also this affects the
learning of students. According to [ CITATION Fra20 \l 13321 ]1, Web-based learning is generally a
solitary process without teachers’ on-the-spot assistance. While considering this course
challenging in an online set-up, the applications or online learning platforms being used also
Several studies have shown that technology integration have been affecting academic
excellence and the quality of the delivery instructions by the teachers[ CITATION Fra20 \l 13321 ]1
Online learning platforms started to emerge during this time of pandemic, one of many is the
Classin App[ CITATION Inq20 \l 13321 ]2. ClassIn is an online teaching platform that allows
teachers and students to interact online and learn in a collaborative virtual environment. With a
shared interactive blackboard, an array of essential teaching tools, and a cloud service that allows
easy access to teaching materials, ClassIn has everything educators need to create engaging
In this new platform for online classes, Mechanical Engineering students are in need of a
online learning application that can lessen the challenge of learning in the new normal. The
University also expects students to graduate with high quality knowledge from a high quality
education during this time of online classes. The researchers are performing this study to be able
to provide a concrete conclusion as to how effective is the ClassIn application as a medium for
online learning. And this study will allow students to properly assess whether this online learning
application will provide the tools needed in order to acquire high quality education.
Theoretical Background
Anderson’s Theory of Online Learning served as a foundation for the evaluation of online
learning in this research. [CITATION Ter08 \l 13321 ]3 This theory explains that effective learning
namely, community, knowledge, learner, and assessment centred learning stated below:
Learner-Centred contexts are for large societies that provide support to the students, and also
meet the needs of the individual learner, instructors, and the institution.
Assessment-Centred are summative and formative evaluations that are mainly focused on
All of the above have potential barriers and opportunities that need to be taken into consideration
In Figure 1, it shows the forms of interaction media for distance education and also their
independence (in terms of time and place) and interaction. The restrictions upon the
model illustrates two major actors, the students and the teachers as well as their interactions and
the contents. The model explained that students have the freedom to choose to find contents in
any way they want, however their learning must be sequenced and directed through the
assistance of the teacher. Because of these multi-component learning environments, the students
improve their social skills and collaboration in terms of the personal relationships among
participants. The community binds the learners in time, resulting in frustrations for learners
Anderson concluded that online learning should be learner, knowledge, assessment, and
community centred. And online learning will enhance the function of interaction in terms of
education with multiple formats and styles among the participants but at the same time be aware
For this study, shown in Figure 5, the researchers use Anderson’s Theory of Online
Learning which are the things that needs to be considered with what online learning platform
works best for the students to attain the most effective way of learning in an on online set-up and
also assess the satisfaction level of the students using the app.
Review of Related Literature
This study focuses on the satisfaction level of UCLM Mechanical Engineering students in
using the ClassIn app as an online learning platform, and with satisfaction, meaning the
[ CITATION Ngu15 \l 13321 ]5 Stated that online learning has many benefits, it is considered
to be effective in terms of educating the students, professional development, and it is also cost-
effective when it comes to educating the students. Considering this statement, online learning is
effective but along with it, the medium also needs to be effective. Certain challenges may hinder
students from being educated properly, according to [ CITATION Cor04 \l 13321 ]6 , many problems
have risen in online education regarding its quality and standards. Opponents of online education
question whether or not online learning can provide the same interaction between instructors-
In the study of [ CITATION Zal12 \l 13321 ]7, Monitoring students’ activity with virtual
machines and applying data-driven machine learning methods on students’ profiles and log files
from LMS databases allow the detection of students at-risk at an early stage. Without the
performance negatively which will result for low grades and low academic performance.
[ CITATION Alv17 \l 13321 ]8 The learning interactions occurring within the classroom are complex
by nature, but the use of virtual learning environments enables the obtainment and the processing
of large quantities of data from each interaction between the several players in the process. While
there is a whole wide range of capabilities in an online learning set-up, this still doesn’t make
learning as an easy task not just for students but also for the instructors. Learning in an online
medium also comes with the risk of having a negative impact on a student’s academic
performance, [ CITATION And20 \l 13321 ]9 Stated that, a recent study from the UK found that
children from low-income families are less likely to participate in online classes, are spending
30% less time learning at home, and have limited access to educational resources. With such
impact it creates inequalities, [ CITATION Eng20 \l 13321 ]10 inequalities in learning styles are
students.
Classroom modality also deals a great impact to students learning in an online set-up,
[ CITATION Car20 \l 13321 ]11 online learning requires students to have a certain level of computer
skills and equipment that may not be necessary in the traditional environment; online instruction
does not permit students the opportunity to learn by hearing since audio presentations are not
normally available in online courses; and that online courses permit asynchronous learning rather
The effectiveness of an online learning platform clearly plays a big impact on a student’s
education. The researchers are conducting this study to assess student’s experience with regards
This study aims to determine the satisfaction level of the UCLM Mechanical Engineering
students’ in using the ClassIn app as an online learning platform in the first semester of school
1 How satisfied are the ME students of UCLM in using the ClassIn app as an online learning
4 How satisfied are the ME students of UCLM in using the ClassIn app?
Significance of the Study
Mechanical Engineering students. This study will allow the Mechanical Engineering students
to be able to use and access an online learning platform that satisfies their need for good quality
education.
Engineering Instructors. The information in this study will help the Engineering Instructors use
and utilize and online learning platform that will allow them to effectively impart knowledge and
UCLM. This study will provide UCLM the information that are needed to assess the most
effective way of providing good quality education for the students using an online platform.
Future Researchers. This will allow the future researchers to have the basic understanding on
how effective is the ClassIn app as an online learning platform and gives them the guide on more
Research Design
The researchers used a quantitative method design to complete the analysis of this study.
This approach will allow the researchers to provide an objective conclusion for the study. This is
to determine the satisfaction level of UCLM Mechanical Engineering students in using the
ClassIn app.
Research settings
This study was conducted online in UCLM at A. C. Cortes Ave, Mandaue City, 6014
Cebu.
Figure 6. University of Cebu Lapu-Lapu and Mandaue
Research respondents
Mechanical Engineering students from the University of Cebu Lapu-Lapu and Mandaue
who are currently enrolled in the first semester of school year 2021-2022, 232 in total population
are the respondents for this study. With a 10% margin of error, the researchers will gather data
from 69 samples using the Slovin’s formula. The samples are selected at random.
Slovin’s Formula:
N
n= 2
(1+ Ne )
223
n=
¿¿
n=69
Research instrument
The researchers conduct a survey to gather data for the analysis of this study.
Questionnaires made by the researchers contain the satisfaction level of students using the
ClassIn app and are to be sent using google forms. The respondents’ identity will be kept
confidential and are to be used for this research only with respect to the Privacy Act of 2012. The
Likert scale will be used to measure the satisfaction level of the students using ClassIn in the
questionnaire.
Definition of terms
For a better understanding of the research, the following terms are defined as:
Virtual - not physically existing as such but made by software to appear to do so.
Group-paced – groups must negotiate and agree with the methods of work, the communication
tools to use (which may not be known to everyone!) and the final product to make.
CHAPTER 2
This chapter presents the analysis of data being gathered, and shows the interpretation of
The Satisfaction Level of UCLM Engineering students using ClassIn app as an online
learning platform is the focus of this study. The researchers used Likert scale in quantifying the
respondents’ responses.
will be averaged in order to provide the overall average score which is rated as: between 1 - 1.75
= Never, between 1.76 – 2.5 = Sometimes, between 2.56 – 3.25 = Often, and between 3.26 –
4.00 = Always. For the satisfaction level, the same method is being used which are rated as:
between 1 – 1.75 = Very unsatisfied, between 1.76 – 2.5 = Unsatisfied, between 2.56 – 3.25 =
44%
For figure 8, this shows how many students have answered the survey per year. There are
18 (26%) first years who answered the survey, 30 (44%) second years, 16 (24%) third years, 4
(6%) fourth years for a total of 69 respondents who participated in the survey.
Do you use ClassIn in all of your
synchronous classes?
16% Always
Often
36% Sometimes
Never
48%
In figure 9, 11 (16%) of the sample uses the ClassIn app in all of their synchronous
classes, 33 (48%) often use ClassIn, 25 (36%) sometimes use ClassIn, and 0 (0%) of the samples
never use ClassIn. With the data shown, due to the implementation of using ClassIn as an online
class learning platform, the average response is Often in using ClassIn in all of their synchronous
classes.
Do you have trouble using ClassIn app?
1%
17%
Always
Often
Sometimes
48% Never
33%
In figure 10, 12 (17%) always have trouble in using the ClassIn app, 23 (33%) often have
trouble in using the ClassIn app, 33 (48%) sometimes have trouble using the ClassIn app, and 1
(2%) have never experienced any trouble in using the ClassIn app. This shows that the average
response is Sometimes, therefore the students sometimes have trouble in using ClassIn app.
Responses of the problems being encountered in using the ClassIn
Responses of the problems being encountered in using the ClassIn
Figure 11. Problems encountered by the students using the ClassIn app
In figure 11, these are the problems encountered by the students while using the ClassIn
app, 23 (33%) of the students have difficulty in participating in lectures, 33 (48%) of the students
have responded that ClassIn consumes excessive amount of cellular data, 32 (46%) of the
students have trouble entering the class, 29 (42%) of the students have experienced slow app
performance in using ClassIn, and 39 (57%) of the students are continuously disconnecting
between classes.
Do you have trouble learning in an online set up using the
ClassIn app as an online learning platform?
1%
16%
Always
Often
41% Sometimes
Never
42%
Figure 12. Do you have trouble learning in an online set up using the ClassIn app as an
In figure 12, 11 (16%) of the students always have trouble in learning using the ClassIn
app, 29 (42%) of the students often have trouble in learning using the ClassIn app, 28 (41%) of
the students sometimes have trouble in learning using the ClassIn app, and 1 (1%) of the students
have trouble learning in using the ClassIn app. This shows that the average response is Often in
having trouble learning in an online set up using ClassIn as an online learning platfrorm.
The respondents are asked to evaluate their satisfaction level of the ClassIn app as an
online class learning platform with regards to certain factors. Factors such as Student-Teacher
Interaction, Classroom features, and its Accessibility to students. These factors comes with
certain aspects that the respondents need to rate: Always with a rating score of 4 which is the
highest, Often with a rating score of 3, Sometimes with a rating score of 2, and Never with a
rating score of 1 which is the lowest. The tables shown below are the gathered and interpreted
1. STUDENT-TEACHER INTERACTION
FREQUENCIES
Always Often Sometimes Never Verbal
FACTORS Total x̄
(4) (3) (2) (1) Interpretation
a) I can talk
to my
instructo
48 90 46 4 188 2.72 Often
r
whenever
I want.
b) The
instructo
rs can
reach out 76 93 34 2 205 2.97 Often
to any
student
any time.
c) The
instructo
rs can
deliver
the 72 111 24 2 209 3.03 Often
discussio
ns
effectivel
y.
d) I 27 105 48 1 181 2.62 Often
understa
nd the
discussio
ns
clearly.
e) If I want
to answer
a
question,
I can
64 87 38 5 194 2.81 Often
easily
talk to
my
instructo
r.
f) If I want
to raise a
concern,
my
84 87 22 3 206 2.99 Often
instructo
r can
acknowle
dge me.
Average
weighte 2.85 Often
d mean
In table 1, the respondents are asked to evaluate their satisfaction level of the ClassIn app
with regards to Student-Teacher interaction. In the table, all of the mentioned aspects have the
same verbal interpretation in the calculation of the weighted means. And it is indicated that the
students’ evaluation on the effectiveness of ClassIn app with regards to the Student-Teacher
interaction has an average weighted mean of 2.85 which means that the students are often
FREQUENCIES
Alway Often Sometimes Never Verbal
FACTORS Total x̄
s (4) (3) (2) (1) Interpretation
a) The
classroom
board
effectively
shows the
notes 88 93 30 1 212 3.07 Often
being
written by
the
instructors
.
b) The
classroom
accommod
ates all the 80 87 38 1 206 2.99 Often
participan
ts /
students.
c) The entire
session is
recorded
and can be 40 81 56 4 181 2.62 Often
reviewed
by
students.
d) I can have
the
authority
to write
anything
on the 112 69 34 1 216 3.13 Often
board
when my
instructor
permits me
to do so.
e) I can meet 84 66 42 5 197 2.85 Often
with my
group
mates
when a
group
activity is
needed.
Average
weighte 2.93 Often
d mean
Table 2 shows the students’ evaluation on their satisfaction level of the ClassIn app’s
classroom features in terms of simulating a real classroom. In the table, all of the mentioned
aspects have the same verbal interpretation upon the calculation of the weighted means. In
the table, it indicated that the students’ evaluation on their satisfaction level of the ClassIn
app in terms of it Classroom features has a calculated average weighted mean of 2.93, which
concludes that the students are often satisfied of the ClassIn app in terms of its classroom
3. ACCESSIBILITY TO STUDENTS
FREQUENCIES
Always Often Sometimes Never Verbal
FACTORS Total x̄
(4) (3) (2) (1) Interpretation
a) I can
easily
enter the
60 93 44 1 242 2.88 Often
classroo
m during
classes.
b) I can 72 84 44 1 201 2.91 Often
easily
access
the
features
of the
app.
c) The app
is easy to
downloa
d and
84 78 44 0 206 2.99 Often
does not
take up a
lot of
storage.
d) The app
consumes
minimal
cellular
data and
doesn’t 32 66 62 8 168 2.43 Sometimes
require a
high
internet
speed to
operate.
Average
weighte 2.80 Often
d mean
Table 3 shows the students’ evaluation on their satisfaction level of the ClassIn app with
regards to its accessibility to the students. In the table, it is shown that for aspect (a), the students
can often enter the classroom during classes easily, for aspect (b), the students can often access
the features of the app easily, for aspect (c), the students responded that the ClassIn app is often
easy to download and does not take up a lot of storage, and for aspect (d), the students
responded that the ClassIn app sometimes consumes minimal cellular data and doesn’t require a
high internet speed to operate. Upon the calculation of the average weighted mean of 2.80, it is
concluded that students are often satisfied for the accessibility of the ClassIn app to the students.
In table 4, it shows the students’ satisfaction level with their use of the ClassIn app. 7
(10%) of the respondents responded Very satisfied with a score rating of 4, 43 (64%) of the
respondents responded Satisfied with a score rating of 3, 16 (24%) responded Unsatisfied with a
score rating of 2, and 3 (2%) responded Very unsatisfied with a score rating of 1. With an
weighted mean of 2.78, it indicates that the ME students of UCLM are Satisfied in using the
CHAPTER 3
SUMMARY OF FINDINGS, CONCLUSION, AND RECOMMENDATIONS
Summary of findings
From the data gathered and analysed in this study by the researchers, the researchers
found that:
1. The ME students in UCLM often use the ClassIn app in their respective synchronous
classes. The data gathered showed that 16% of the respondents always use the ClassIn
app in synchronous classes, 48% often use the ClassIn app in synchronous classes, 36%
of the respondents sometimes use the ClassIn app in synchronous classes, and 0% of the
2. ME students in UCLM sometimes have trouble using the ClassIn app. In the data
gathered, 17% of the respondents always have trouble in using the ClassIn app, 33%
often have trouble in using the ClassIn app, 48% sometimes have trouble using the
ClassIn app, and 2% have never experienced any trouble in using the ClassIn app.
3. ME students in UCLM encounters many problems in using the ClassIn app. Students tend
to frequently disconnect between their classes which has the most responses of 39,
followed by the excessive cellular data consumption with 33 responses, students having
trouble entering the class with 32 responses, slow app performance with 29 responses,
and the least problem encountered by the students with 23 responses which is having
4. ME students in UCLM are often satisfied with the Student-Teacher interaction while
using ClassIn.
5. The data gathered showed that ME students in UCLM are often satisfied with the
6. The data gathered and analysed also shows that the students are often satisfied in the
7. With the factors being evaluated by the respondents, the respondents which is the ME
CONCLUSION
In this time of pandemic, learning in an online set up has not been easy. Which is why
and online class learning platform is an important aspect to the students. This shift in
pedagogical medium greatly affects the learning of students since getting good quality education
is a challenge in an online set up. Which is why the assessment and evaluation of the online class
learning platform is necessary for it is a big factor in learning in an online set up.
The researchers conducted a study to determine the satisfaction level of the ME students
in UCLM in using the ClassIn app. The researchers found out despite the difficulties and
challenges of the students upon their use of the ClassIn app, the ME students in UCLM are
satisfied with their use of the ClassIn app and also often satisfied with certain factors such as the
that the ClassIn app is a preferable online class learning platform in this time of online set up due
RECOMMENDATIONS
From the data gathered and analysed, the following recommendations are
suggested:
1. To the students, in this time of pandemic and learning in an online set up, learn to adapt
2. To the university, continue the use of the ClassIn app as an online learning classroom
platform in this time of pandemic, this will provide the students the good quality
3. To the future researchers, they must also assess the students’ academic performances in
using the ClassIn app in order to provide the information whether or not the ClassIn app
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[2] JC, "ClassIn as an EdTech tool that helps lessen pain points in the K-12 school’s online
[3] Terry Anderson, "Towards a theory of online learning," in Theory and Practice of Online
Learning, 2nd ed. Athabasca: AU Press, Athabasca University, 2008, ch. 2, pp. 45-52.
[4] Terry Anderson, "Towards a Theory of Online Learning," in The Theory and Practice of
Online Learning. Athabasca: AU Press, Athabasca University, 2008, ch. 2, pp. 54-61.
[5] Nguyen, "The Effectiveness of Online Learning: Beyond No Significant Difference and
Future Horizons," MERLOT Journal of Online Learning and Teaching, vol. 11, no. No. 2,
June 2015.
[6] Cornelius & Yang, "Students’ Perceptions towards the Quality of Online Education: A
[7] Vicente & Pardo, Abelardo & Burgos, Daniel & Delgado-Kloos, Carlos Zaldivar,
"Monitoring student progress using virtual appliances," Computers & Education, pp. 1058-
1067, 2012.
[8] Miranda, & Morais Alves, "The Influence of Virtual Learning Environments in Students’
Performance," Universal Journal of Educational Research, vol. 5th, no. No. 3, pp. 517-527,
2017.
ONE, 2020.
[10] Frey A, Verhagen M. Engzell P, "Learning inequality during the COVID-19 pandemic.,"
[11] Carrol & burke, "Learning Effectiveness using different Classroom Modalities," American
[12] Taylor, & Vavoula Sharples, A theory of Learning for the Mobile Age., 2010.
[13] Custodio, "The Manila Times," This August, ClassIn helps schools transform to online
environment for mathematics increased during the shutdown of schools in wake of the
APPENDICES
APPENDIX A
We are the Third-year BSME student researchers, and we are kindly asking for your time and participation for this
survey that is needed for our study. The questionnaire being used in this survey has been checked and validated. This study aims
to answer the following questions for the completion of this research paper:
BSME students enrolled in the first semester of school year 2021-2022 are the respondents needed for this study. Rest
assured that the information gathered in this survey will be treated with the utmost confidentiality with respect to the Privacy Act
of 2012 and will be used only for the completion of this study.
Respectfully yours,
Lead Researcher
Research Adviser
APPENDIX B
SURVEY QUESTIONNAIRE
Engineering Students of UCLM for using ClassIn as an Online Class Learning Platform”. All
information obtained from this survey will be treated with utmost confidentiality and will be
Instructions: Please read the questions and answer all of them responsibly and honestly.
First year
Second year
Third year
Fourth year
Section II: This section contains questions about the students’ own perspective and experience
Often
Sometimes
Never
Always
Often
Sometimes
Never
3. If yes, choose the problems you have encountered while using ClassIn below.
Continuously disconnecting between classes
4. Do you have trouble learning in an online set up using the ClassIn app as an online
learning platform?
Always
Often
Sometimes
Never
Section III: This section focuses on the students’ evaluation on the ClassIn app.
Instructions: Listed below are the factors for the evaluation of the ClassIn app as an online
learning platform, rate these factors with regards to the effectiveness of the app. Please rate these
factors properly and honestly.
1. STUDENT-TEACHER INTERACTION
3. ACCESSIBILITY TO STUDENTS
Section IV: This section focuses on how satisfied the students in are using the ClassIn app.
Instruction. Rate your use of the ClassIn app.
Legend:
4 = Very satisfied
3 = Satisfied
2 = Unsatisfied
1= Very unsatisfied
4
3
2
1
APPENDIX C
RESEARCH LOCALE
APPENDIX D
CURRICULUM VITAE
Neil Dominic C. Mahusay
nieldominicmahusay@gmail.com
EDUCATIONAL BACKGROUND
S. Y. 2019 - Present
S. Y. 2017 – 2019
S. Y. 2005 – 2013
PERSONAL DATA
AGE: 20
SEX: Male
CITIZENSHIP: Filipino
peterjohndela0@gmail.com
EDUCATIONAL BACKGROUND
S. Y. 2019 - Present
S. Y. 2017 – 2018
S. Y. 2012– 2016
S. Y. 2004 – 2012
PERSONAL DATA
AGE: 22
SEX: Male
CITIZENSHIP: Filipino
danrebperit2020@gmail.com
EDUCATIONAL BACKGROUND
S. Y. 2019 - Present
Compostela, Cebu
S. Y. 2003 – 2007
PERSONAL DATA
AGE: 35
SEX: Male
CITIZENSHIP: Filipino