Scribd Logo
Upload

Welcome to Scribd!

  • 183 views

    TCS Cognix: Cognitive Business Operations

    Uploaded by

    Pradyumnakedilay

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    TCS Cognix: Cognitive Business Operations

    Uploaded by

    Pradyumnakedilay
    183 views5 pages

    Original Title

    cognix-human-machine-ai-collaboration-business-suite

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    183 views5 pages

    TCS Cognix: Cognitive Business Operations

    Uploaded by

    Pradyumnakedilay

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 5

    TCS Cognix TM

    Cognitive Business Operations


    Research indicates that more than 70% of enterprises view organizational structure
    as a barrier to scaling up their digital initiatives. Also, a digital talent sourcing
    strategy1 that creates cross-functional techno-ops skills is present in only 20% of
    enterprises. To leverage Business 4.0™ behaviors and technology pillars, enterprises
    need transformation partners capable of bringing out synergies from integrated
    operations and orchestrating digital solutions to enable superior business outcomes
    for enterprises.

    TCS Cognix™, an AI-driven human-machine collaboration suite powered by Machine


    First Delivery Model (MFDM™), accelerates digital transformation using an ecosystem
    of pre-built solutions. It unlocks the immense value that lies at the intersection
    of business process, IT infrastructure and applications layer. It orchestrates the
    digital technology ecosystem in an innovative, modular and logical manner, and
    contextualizes solutions by leveraging our domain expertise. TCS Cognix helps realize a
    configurable enterprise enabling organizations to achieve a competitive edge through
    cognitive operations.

    Overview
    Enterprises have been grappling with the challenges of ever-evolving customer expectations, limited
    ability to glean meaningful insights from an abundance of data, expensive service disruptions, paucity
    of talent, and siloed business operations.

    The COVID-19 pandemic has added to these challenges, with unprecedented change in consumer
    behavior, disruptions in the global supply chain and workplaces, reinvigorating the need for
    integrated and cognitive operations.

    Leading enterprises plan to embrace artificial intelligence (AI), with global spending on AI forecast
    to double over the next four years, growing from $50.1 billion in 2020 to more than $110 billion in
    20242. But the plethora of technologies and tools such as automation, AI, analytics and blockchain,
    rather than helping them optimize operations, have ended up confusing enterprises, thus limiting
    scaling and slowing the deployment of digital solutions.

    TCS Cognix addresses these challenges by helping enterprises reimagine, re-invent and re-align
    themselves to purpose-driven growth while delivering superior customer experience and achieving
    exponential business value. It provides a collaboration suite that accelerates digital transformation
    enabling enterprises to adopt new business models and explore new ecosystems with agility. It
    supports enterprises on their journey of continuous innovation.

    [1] Source: TCS - Everest Report Reimagining the Enterprise Operations Model
    [2] Source: IDC

    2 Tata Consultancy Services


    AI-driven Human-Machine Collabora�on Suite

    Business Func�ons
    Industry AI-ML propelled assets by industries,
    business func�ons and technology

    Stakeholder (CXOs) aligned solu�ons

    Maturity models,
    benchmark-driven methodology

    Integrated Opera�ons Pla�orm,


    Cogni�ve Business Command Center

    Technology Leveraging ecosystem partners

    Ecosystem of pre-built solu�ons for accelera�ng digital transforma�on

    Figure 1: An overview of TCS CognixTM

    Our Solution
    TCS Cognix provides:

    • Value builders: A collection of pre-built, configurable, reusable digital solutions that bring
    together multiple digital levers to address specific business goals.

    • Assessment framework: A comprehensive benchmarking and maturity assessment framework


    that measures business performance and provides recommendations to achieve best-in-class
    results, and enables business leaders to measure the cognitive maturity of their operations.

    • Industry-specific solutions: A suite of assets, categorized by technologies, business functions


    and industries, including BFSI, communications, media and information services, retail, CPG,
    energy and resources, utilities, manufacturing, hi-tech, life sciences, public services, and travel,
    transportation and hospitality. The business functions include finance and accounting, human
    resource, supply chain, customer experience, and marketing. The technologies covered are data
    center/hybrid cloud, network, and workspace. The applications layer covers SAP and Oracle
    operations.

    Tata Consultancy Services 3


    Benefits
    With TCS’ Cognix, businesses can reap the following benefits:

    Exponential business outcomes:


    • Use MFDM to reimagine enterprise processes, thereby enhancing outcomes across dimensions of
    revenue, resilience, adaptability, experience, loyalty, and brand equity

    Increase agility and efficiency:


    • Drive agility through insight-driven decision support using reusable digital solutions and reporting
    models
    • Efficiently and seamlessly introduce newer technologies leveraging plug-and-play capabilities

    Enhance experiences for customers and employees:


    • Deploy a human-centered design-thinking approach to transform the experience to foster
    collaboration and drive behavioral consistency across all channels

    Introduce new business models:


    • Provide services that preempt customer needs and wants by leveraging cross-industry contextual
    knowledge based on actionable insights

    Enable perpetual innovation:


    • Empower all stakeholders and cultivate diversity of ideas by providing a platform for citizen
    development
    • Promote guardianship of value creation through transformation governance framework and
    metric benchmarking

    The TCS advantage


    TCS Cognix helps realize a configurable enterprise by leveraging:

    • Contextual knowledge across domains: Harnesses the contextual knowledge from TCS’ vast
    expanse of customer operations across industries and functions. This enables a business metric-
    focused operation while identifying opportunities for business growth and transformation.

    • Integrated operations: Leverages the synergies across the business process, IT infrastructure,
    and applications layer, thereby unlocking the immense value that exists at the intersection of
    these layers.

    • Orchestration of digital ecosystems: Leverages third-party products as well as in-house


    technologies, tools, frameworks, and accelerators in the digital ecosystem.

    • Plug-n-play, modular and scalable solutions: Embraces new business models’ needs by
    incorporating modular changes while continuing business as usual. TCS Cognix’ value builders are
    modular, scalable, and easy-to-deploy to address the varying needs of an organization.

    • Transformation governance: The framework ensures operation stays mapped to business


    outcome metrics for achieving strategic objectives. It enables guardianship of value creation
    for customers providing a unified view of the operation metrics with recommendations for
    improvement.

    4 Tata Consultancy Services


    Contact

    Visit Cognitive Business Unit page on https://www.tcs.com

    Email: businessandtechnologyservices.marketing@tcs.com

    About Tata Consultancy Services Ltd (TCS)


    Tata Consultancy Services is a purpose-led transformation partner to many of the world’s
    largest businesses. For more than 50 years, it has been collaborating with clients and
    communities to build a greater future through innovation and collective knowledge. TCS
    Corporate Marketing | Design Services | M | 08 | 21

    offers an integrated portfolio of cognitive powered business, technology, and engineering


    services and solutions. The company’s 488,000 consultants in 46 countries help empower
    individuals, enterprises, and societies to build on belief.
    Visit www.tcs.com and follow TCS news @TCS_News.

    All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information is
    intended for general informational purposes and dependent on multitudes of factors including but not limited to customer’s, industry,
    business and operating environment. TCS believes the content / information is correct at the time of publishing. No material from here may
    be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission
    from TCS. Unauthorized use of the content / information appearing here may violate copyright, trademark and other applicable laws, and
    could result in criminal or civil penalties.
    Copyright © 2021 Tata Consultancy Services Limited

    You might also like

    pFad - Phonifier reborn

    Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

    Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


    Alternative Proxies:

    Alternative Proxy

    pFad Proxy

    pFad v3 Proxy

    pFad v4 Proxy