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Data Analyst
Data Analyst with six years of technical implementation consulting experience and two years of experience
extracting and analyzing data. Familiar with writing SQL queries, connecting with various relational databases, and
developing python scripts. Excellent analytical, verbal, and written communication skills.
CERTIFICATIONS
Microsoft Technology Associate Database Fundamentals Certification

Microsoft Azure Fundamentals Certification
AWS Big Data Certification (10/2021)
TECHNICALSKILLS
Data Database Design, Data Quality Assessment, Data Analysis

Management Patterns & Trend Identification, Visualizations of Data Insights, ETL Process
Computer Microsoft Office Suite, PostgreSQL, MySQL, SQL Server, Tableau, Excel, Python,
Science Pandas, NumPy, Familiar with Microsoft Azure, AWS S3, AWS Glue, and Redshift
Research Data Science Research Methods, Data Mining, Survey Creation
PROFESSIONAL BACKGROUND
2019 –Present: REEF Global INC., Atlanta, GA
Leave Consultant
 Streamlinethe leave of absence process for over sevennewly acquired companies
 Guide FMLA process according to industry best practices
 Assist employees with leave applications, certifications and return to work documentation.
 Coordinate leave cases with HR Business Partners, Managers, and payroll.
2019 – 2021: REEF Global INC., Atlanta, GA

Data Analyst - Stretch Assignment:
 Assembled and extracted data from multiple database environments

 Analyzed and cleansed data in Python using the Panda’s and NumPy Libraries
 Created data visualizations of data insights in Excel and Tableau
 Analyzed benefits enrollment data, discovering various trends, and low enrollment indicators
 Presented finding of data analysis and made recommendations to senior management, resulting in a 20%
increase in benefit enrollments
 Monitored expenses, sales and conducted weekly meetings revealing findings to executives
2015 - 2018: ADP, Atlanta, GA

Implementation Consultant
 Executed multiple concurrent deployment projectssimultaneously valued at $400K for large accounts that
included OWN Network, Child Development Resources, and others
 Assisted customer with data cleaning and file imports
 Provided go-live support and WebEx trainingfor clients
 Resolved CRM Siebel support tickets in a timely manner
1
2013-2015: ADP, Alpharetta, GA
Implementation Consultant
 Leveraged strong client-facing communications and support multiple projects and internal teams with
customer onboarding
 Mapped EDI carrier connection files according to vendor file specifications
 Performed mapping and connection troubleshooting for various file transmission errors
 Assisted client with data cleansing to prevent file transmission failure
 Effectively trained client and internal staff before transitioning client to the support team
 Identified key business requirements and configured the system to the client’s needs
 Lead client status meetings to educate, train and address any issues that could delay implementation
2012 - 2013: Home Depot, Atlanta, GA

Research Associate
 Executed detailed research and analysis for payroll and human resources issues within the organization
and provided optimal recommendations and resolutions for the Contact Centers Tier 1 support
 Contacted healthcare provider requesting clarification of provided information to approve the employee’s
FMLA case
 Resolved employee’s paycheck issues and mailed new checks overnight to the employee’s store location
2006-2012: Home Depot, Atlanta, GA

Human Resources Contact Center Associate
 Managed leave of absence, time and attendance, and payroll issues for US and affiliates in Canada and
Puerto Rico
 Recognized for significantly improving in-store workforce results by efficiently managingsupport calls.
 Provided problem resolutions and training efforts for current staff focused on Kronos time system software
and database access issues
EDUCATION
Associate of Science - A.S., Computer Science– Bessemer State Technical College, Bessemer, AL

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Microsoft Technology Associate Database Fundamentals Certification

Data Database Design, Data Quality Assessment, Data Analysis

Research Data Science Research Methods, Data Mining, Survey Creation

2019 – 2021: REEF Global INC., Atlanta, GA

 Assembled and extracted data from multiple database environments

2015 - 2018: ADP, Atlanta, GA

2012 - 2013: Home Depot, Atlanta, GA

2006-2012: Home Depot, Atlanta, GA

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