The Impact of Risk Management Practices On The Performance of Construction Projects

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Monografico

DOI: http://dx.doi.org/10.25115/eea.v39i4.4164

Volumen:39-4 // ISSN: 1133-3197

The Impact of Risk Management Practices on the


Performance of Construction Projects
NASSER ALSAADI1, NORHAYATIZAKUAN2
1
Faculty of Management, UNIVERSITITEKNOLOGI MALAYSIA, E-mail: nasseralsaadi2020@hotmail.com
2
Faculty of Management, UNIVERSITITEKNOLOGI MALAYSIA, E-mail: norhayayatimz@utm.my

ABSTRACT

Construction performance and risk management has been widely discussed in the literature from various
perspectives. The main objective of performing risk management in construction industry is to ensure timely
delivery of good construction within sepecific budget. However, the failure of many construction projects in
meeting deadlines, cost and quality targets is continuously on the rise and there are signs of accentuating year
after year suffering significant financial losses of construciton works in Oman. Therefore, there is a need for
empirical evidences to explain the relationship between risk management and project performance. This study
applied quantitative methods to examine this relationship. Construciton companies from grade excellent to
grade second in Oman haven included in the survey. The result revealed that practicing risk managementimprove
the performance of construciton project significantly. Based on this result it is essential to hire qualified project
managers who has sufficient knowledge in risk managmeent and its main activities.
Keywords: Risk Management, Construction Projects, Project Performance
JEL Classification: N6

Recibido: 23 de Noviembre de 2020


Aceptado: 2 de Marzo de 2021
Nasser Alsaadi, Norhayatizakuan

1. Introduction

The construction industry is the pillar of success of modern countries. Since the rapid economic
development has increased the demand for construction of infrastructure and facilities around the
globe. The construction industry also provides the basic living conditions for the sustainability and
development of human life on the earth. To cope with an ever-increasing population, pressure on land,
and growing economic activity, construction projects are in increasing demand and activities are
booming in many countries. Projects could face many types of risks in all stages of project
implementation thus these risks should be identified, evaluated and carefully handled based on the
knowledge available at this stage (Hessellund, 2017). This goal can be achieved by starting the risk
management process at the very beginning of a project's life cycle to take into account the process of
participation of all stakeholders in this process (Kotlarsky et al., 2020). At the initial stage of the
project, the associated risks are based on uncertainties that limit decision-making on previous projects.
This uncertainty can be defined as a state for which there is no information (Desai & Kashiyani,
2015).Oman at present is desperately looking for development projects in many other areas especially
those relate to petrochemical and gas industries, water, wastewater collection and distribution, roads
and highways infrastructures, tourism and residential. As a result, there is an unprecedented number
of large-scale projects are currently under construction or in the planning and contract award
stage.Additionally, it has been witnessed that Oman has not only opened its doors to foreign
investments since the year 2007 especially in the gas and tourism sectors but also has joined both
regional and global free trade organizations. Following these development in the countries it is
expected that Oman will produce an unprecedented growth in the construction activities as shown in
Figure-1 below.
Figure-1: Construction industry of Oman (past, present and future) (Source: Cserhati and Szabo, 2013)

A study that has been conducted by Singh & Hong, 2020 reported that survey carried out on risk
management practices within project environments in Oman showed that the majority of construction
organizations in Oman rely on intuition, subjective judgment and practical experience in assessing
project risks. Furthermore, it was also found that the risk management practices within these
companies were found neither formal nor systematic but very much on ad hocor firefighting basis and
accordingly their focus in on the avoidance of risk as a process rather than mitigating those
circumstances that give rise to the occurrence of risk.
The concept of risk management in Oman is relatively new and thus it was not practiced by most
contractors then with the exception few and this resulted in poor definition of the project objectives,
poor cost estimates and adversarial relationships between these corporations and their clients. Ten
years on, however, project risk management scenario in Oman today doesn’t seem to have changed
much and accordingly project risk management is still a critical issue faced by most of the construction
companies in Oman today.

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The Impact of Risk Management Practices on the Performance of Construction Projects

In the context of construction industry, management it becomes apparent that construction risk
management concerns mainly with the management of activities and resources of a construction
organization in mitigating the impacts that can affect the achievement of goals and objectives of a
project. The review of literature shows that the main objective of performing risk management in
construction industry is to ensure timely delivery of good construction within budget allocated, they
suggested there is a need for new theory to explain the relationship between risk management and
project performance to answer the various issues and problem in construction industry. Therefore,
this study will contribute to the knowledge of risk management in construction project be providing
an empirical evidence in the significant role of risk management on the performance of construction
projects.

2. The Aim of Research

A project is a fixed-time group activity designed to produce a unique product, service or result.
Fixed-time means that a project always has a specific beginning and end in time, and therefore defined
scope and resources within these two points. Project management requires different knowledge,
different skills and performs a different task (Kerzner, 2018). However, the question is how risk
management could directly influence project performance?. In other words, this relationship that was
examined by many studies in the past but none in Oman.Accordingly, this study assumes that most
projects in Oman are lacking assessment to certain risk management skills as one of the major issues
facing construction projects in Oman, amy project managershave weak familiarity with formal risk
management practices. Therefore, the author suggests that failure of many construction projects in
meeting deadlines, cost and quality targets is continuously on the rise and there are signs of
accentuating year after year suffering significant financial losses. A combination of the above issues
led to an increasing failure of many construction projects in Oman in meeting deadlines, cost and
quality and project targets, where the defects of all these factors are weakening construction project
performance. Therefore, the problem statement of this study lies in understanding how risk
management pinfluence the perofrmance of construction projects in Oman.

3. Methodology

The methodology used in this study is a quantitative approach based on causal and correlation
research strategy. Quantitative research is subjective by observation and empirical data, which means
that quantitative approach, is mainly concerned with evaluating the cause and effect of specific
phenomena and then uses the collected data by empirical observation methods. The survey has
conducted in construction industry, which registered in the Oman Tender Board, all companies from
grade excellent to grade second in Oman selected. In the case of this research, stratified random
sampling desired because stratified sampling offers several advantages over simple random sampling.
The total number of questionnaire forms that have been distributed = 400, the total number of valid
questionnaire received after collecting the data from the respondents = 376. The source of the
questionnaire has been adopted from Ling (2017) and John (2008).

4. The Concept of Risk Management

Risk management (RM) is a concept that is becoming very popular in many companies. Many
companies often implement risk management in their projects to increase productivity and increase
profits as well improve business performance (Ahmadi et al., 2017).Risks and uncertainties are two of
the most widely used concepts in the project management literature (Hopkinson, 2017; Qureshi et al.,
2020)). Although these terms are closely related, many writers distinguish them (Lachapelle & Hundozi,
2018). It is also difficult for workers at risk to identify and distinguish them. The definition of risk or
uncertainty regarding the use of a particular project is often adjusted. To systematize, literary studies
have been conducted. The findings of this research led to several definitions of risks and uncertainties
(Ahmadi et al., 2017).

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Nasser Alsaadi, Norhayatizakuan

Risk management is receiving much attention, as it seen as a method to improve cost, schedule,
and technical performance of new product development programs (Aven, 2016). Uncertainty is one of
the most important risk factors in projects that can be considered as a random event of an event where
the probability is actually unknown, which means that the uncertainty is due to the occurrence of a
little-known event, except that it can happen. (Bazin, 2017). However, it should be underlined that risk
management is not a tool which ensures success but rather a tool which helps to increase the
probability of achieving success. Risk management is therefore a proactive rather than a reactive
concept (Ahmadi et al., 2017).
A number of definitions can be found in the literature, for example, Bahamid & Doh (2017) explains
the essence of this concept: The risk management process involves the systematic application of
management policies, processes and procedures for contextual tasks, identification, analysis,
evaluation, treatment, monitoring and risk communication (Bahamid & Doh, 2017). Bazin (2017)
described the Risk Management Process (RMP) is the important principle of risk assessment and risk
management in the project. It includes the following key steps: identification, evaluation and analysis
and response. All stages of the risk management plan should be included in the risk decision for the
effective implementation of the process in the project. In the literature, there are many variants of the
RMP, but the most frequently used frames consist of the above steps. Some models add a new step
and most sources identify it as monitoring or risk management.
Dario (2017) suggested that projects are characterized as fragmented, temporary and complex,
which in itself leads to risks. Industry decision-makers need reliable access to information and
knowledge to be able to manage risks adequately and systematically. The introduction of effective risk
management in the management of project management associated with it can therefore contribute
to the success of any project. Bazin (2017) contains a detailed description of the RM concept and its
practical application. In their opinion, risk management can not be considered as a tool for forecasting
the future, because it is absolutely impossible. Instead, they describe this as an instrument that
facilitates the project to make more effective decisions based on investment information. Thus,
decisions based on insufficient information can be avoided, which will lead to an increase in overall
productivity.
It is found that the difference and the relationship between uncertainty and risk can be described
as a measurable risk of uncertainty, while uncertainty is the greatest risk. There is a correlation
between uncertainty about the targeted targets, which means that only the relevant uncertainties that
can affect the project's goals can pose a risk. In other words, the risk is an uncertainty that is important
and the meaning is intended for specific purposes (Dario, 2017, Qureshi et al., 2020).
Carvalho & Rabechini (2015) agreed that general skills at the organizational level affect risk and
uncertainty. For example, organizational culture can make a difference. Soderlund and Gallego, (2017)
indicate that risk is often controlled by the overall skills of the project team. According to Bazin (2017),
there have been important efforts among international researchers in the field of international project
to identify and rethink about the best skills of risk management and its influence on project
performance.

5. Risk Management in the Construction Industry

A typical risk management project has five stages but however the aim of the traditionally project
risk management is about looking for threats or negative risk in general and below figure-2 is a
visualized project risk management process (Bahamid & Doh, 2017; Hillson, 2020).

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The Impact of Risk Management Practices on the Performance of Construction Projects

Figure-2: The risk management process (Hillson, 2020; Bazin 2017)

Pialles (2017) describes the model as a circular project that emphasizes that risk management is a
time-learning process that uses the same four elements or steps as Bazin (2017) and Hillson (2020). In
the literature, the basic premise of risk management is the same, but the process may vary by sector
and organization. A typical risk management process starts with a definition phase; the purpose of this
phase is to establish the context. This is both to Bahamid & Doh (2017) and Hillson (2020) seen as an
important phase due to in this phase the objectives for the project are being understood and agreed
on. The output of this phase is a definition document with the purpose to record the decision on the
scope and details of the risk process, this document is often called a Risk Management Plan (Hillson,
2020).There are many risk management methods or models in various small and medium projects, but
the main risk management process involves four stages namely: Identification and classification of
sources of risk, analysis of risk assessments, development of a risk management response and
monitoring and control (Bazin 2017).
The risk management framework followed at Nokia Siemens Networks provides guidelines for
(Ogunde et al., 2017):
• Continuous risk identification
• Risk evaluation
• Risk mitigation and contingency measure definition
• Risk monitoring and control
• Risk identification efficiency measurement
The risk management framework also provides templates and tools, such as (Nisar et al, 2017):
• A risk register for each project to track the risks and issues identified
• A risk checklist, which is a guideline to identify risks based on the project life cycle phases
• A risk repository, which is all the risks identified across projects so far.
The risk management approach allows organizations to observe and identify all the risks associated
with a project in the hope of making an informed decision with a consistent and economical use of
resources to control and reduce the impact and overall probability of a project. events considered
undesirable (Dehdasht et al., 2015). Thus, transparency is enhanced by risk management and the
project can be prepared for the inevitable problems.Many risks may also differ from the beginning by
preventive measures of the project (Rostami, 2016).

6. The practices of Risk Management Process

As mentioned earlier, risk management process is the identification, evaluation, and prioritization
of risks (defined in ISO 31000 as the effect of uncertainty on objectives) followed by coordinated and
economical application of resources to minimize, monitor, and control the probability or impact of
unfortunate events or to maximize the realization of opportunities (Crnković & Vukomanović, 2016).
Risks can come from various sources including uncertainty in financial markets, threats from project
failures as shown in Figure-3 (at any phase in design, development, production, or sustainment life-
cycles), legal liabilities, credit risk, accidents, natural causes and disasters, deliberate attack from an
adversary, or events of uncertain or unpredictable root-cause.

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Nasser Alsaadi, Norhayatizakuan

Figure-3: The Theory of Risk Management (Crnković & Vukomanović, 2016).

Two types of events i.e. negative events can classified as risks while positive events classified as
opportunities. Several risk management standards have developed including the Project Management
Institute, the National Institute of Standards and Technology, actuarial societies, and ISO standards.
Methods, definitions and goals vary widely according to whether the risk management method is in
the context of project management, security, engineering, industrial processes, financial portfolios,
actuarial assessments, or public health and safety (ISO Guide 73: 2009).

7. The impact of risk management on construction performance

Risk management is directly associated with performance of construction projects. Aarthipriya et


al., (2020) showed that there is existence of impact between risk identification and risk assessment on
the project success, planned budget, schedule time, and complying with technical specifications.
Another study by Lawrence (2015) indicated a strong connection between risk management and
project performance in construction industry. He found that risk management practices at planning
stage had an effect on project performance. The research project indicated that most projects had
some input from a qualified engineer and architect. However most respondents had not studied risk
management. Adeleke et al., (2018) have investigated the impact of risk management on project
performance. The objective of their study is to measure the degree of diffusion of risk management
practice in Brazilian companies. The results demonstrate that adopting risk management practices has
a significant positive impact on project performance. They also show a positive impact from the
presence of a risk manager on project success.
The review of previous studies revealed a strong association between risk management and
performance of construction projects. A statement that “a higher risk may lead to a higher gain" (Al-
Ajmi & Makinde, 2018). Minimizing the risks in projects will improve the output of projects. Risks have
a significant impact on a construction project’s performance in terms of cost, time and quality (Chang
et al., 2018). As the size and complexity of the projects have increased, an ability to manage risks
throughout the construction process has become a central element preventing unwanted
consequences. Moreover, risk management recognized as an important exercise in order to achieve
better performance of construction projects. Success in construction project indicated by its
performance in the achievement of project time, cost, quality, safety and environmental sustainability
objectives. The research of Lawrence (2015) indicated that risk management practices at planning
stage had an effect on project performance.
It is recommended that more attention be placed on organizing risk management according to their
effect and influence and more emphasis should be put on communication and project risk
management by developing plans for effective communication and risk handling when carrying out
projects (Cross, 2019). In the same context, Hartono et al., (2019) examined the impact of project risk
management on CPP. The results of their study showed that adopting Project Risk Management
Practices has a significant positive impact on project success. They also show a positive impact from

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The Impact of Risk Management Practices on the Performance of Construction Projects

the presence of a risk manager on project success. From the practical point of view, paying attention
to uncertainties during the project, making use of the project risk management techniques and deeply
understand the business environment are critical success factors, demanding attention of project
managers and risk managers. While Abazid & Harb (2018) carried out in order to obtain a
comprehensive conceptualization on risk and the consequences it has in the fields of construction and
the required management operation. Along with the utilities and techniques adopted to control risk in
the construction industry, the effect of risk on the project assessment also discussed. Based on the
findings of previous studies, the following hypothesis statement examined in the empirical part of this
research:
Hypothesis 1: “project risk management has a significant effect on project performance in
construction industry in Oman”

8. Results and discussions

This section presents the quantitative analysis of data collected from the participants in the survey,
which conducted at local construction companies in Oman. The respondents represent the project
managers in these companies. The results from the statistical methods is used to answering research
questions, examining the relationships between the independent variables of the study is project risk
management (hereafter referred RM), while the dependent variable is project performance (hereafter
referred PP). The analysis in this chapter based on regression methods and SEM approaches. The aim
of analysis is to examine the hypothesis of this study. The data has collected from the survey after
distributing questionnaire to the study sample and filtering the received questionnaire sheets.
Following this stage, the researcher filled the data in SPSS file. Examining the output data in Table-1
shows the estimates (covariance) between the factors of RM namely: Risk identification, risk analysis,
risk evaluation, risk response. Reading the output data in this table reveals that the magnitudes of
estimates within the permissible cut-off points (Tabachnick & Fidell, 1996; Hair et al., 2010). While C.R
ranging between (2.165 and 5.727), all magnitudes are exceeding 1.96 the cut-off point (Chen et al.,
2001; Garson, 2005; Tong, 2007).
Therefore, this study concludes there is a validated relationship between the factors. These
associations are significant (Sig. = 0.000≤ 0.05). RMSEA = 0.044 below the cut-off point (0.08). CFI =
0.960 high beyond the cut-off point (0.90). Finally, the factor loadings of of all factors are greater4 than
0.10 (loading threshold).
Table -1: The Estimates of risk management
Covariance Relationships Estimate S.E. C.R. Sig
Risk Analysis <> Risk Evaluation .067 .031 2.165 0.000
Risk Analysis <> Risk Response .208 .044 4.695 0.000
Risk Analysis <> Risk Identification .174 .045 3.897 0.000
Risk Evaluation <> Risk Response .187 .033 5.727 0.000
Risk Evaluation <> Risk Identification .131 .029 4.515 0.000
Risk Response <> Risk Identification .194 .038 5.132 0.000

The result of CFA analysis lead to a conclusion that RM influenced by four factors, this influence is
strong and statistically significant. Therefore, the association between these four factors is validated
and constructing one measurement model. The justification of hypothesis shows that all values of C.R
= 2.659 ≥1.96. The results revealed that risk management has a significant and positive relationship
with project performance.

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Nasser Alsaadi, Norhayatizakuan

Figure-3: Measurement model of risk management

9. Conclusion

Risk management is a concept that is becoming very popular in many companies. Many
construction companies often implement risk management in their projects to increase productivity
and increase profits as well improve the overall performance. The analysis and discussion in this study
based on SEM analysis methods. The hypothesis between risk management and project performance
has examined in construction industry of Oman. The result revealed that practicing risk
managementimprove the performance of construciton project significantly. Based on this result it is
essential to hire qualified project managers who has sufficient knowledge in risk managmeent and its
main activities.
Although this research has answered the main research questions and successfully tested the
relationship between project risk management has a significant effect on project performance in
construction industry in Oman, but conducting this research were not without certain limitations and
constraints. Whereas the researcher suggests to test the theory presented in this study, it is
recommended to make further validations to the hypothesis of this study in other countries in Middle
East region or other countries in the world. Future research could be conducted to identify a revised
competency framework for project performance which includes other factors associated with project

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The Impact of Risk Management Practices on the Performance of Construction Projects

perofrmance, epseciallt in schedule, budget, and cost dimensions. Further data collection through
interviews, surveys, focus group discussion in other industries is recommended as well.

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