Samsung c480fw
Samsung c480fw
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
Using USB memory device 67
1. Introduction
Key benefits 5
3. Maintenance
Features by model 7
Ordering supplies and accessories 73
Useful to know 12
Available supplies 74
About this user’s guide 13
Available maintenance parts 75
Safety information 14
Storing the toner cartridge 76
Machine overview 20
Redistributing toner 77
Control panel overview 24
Replacing the toner cartridge 79
Turning on the machine 28
Replacing the imaging unit 81
Installing the driver locally 29
Replacing the waste toner container 83
Reinstalling the driver 31
Monitoring the supplies life 85
Setting the toner low alert 86
2. Menu Overview and Basic Setup Cleaning the machine 87
Tips for moving & storing your machine 91
Menu overview 33
Machine’s basic settings 37
Media and tray 39
4. Troubleshooting
Basic printing 52
Tips for avoiding paper jams 93
Basic copying 58
Clearing paper jams 94
Basic scanning 62
Understanding the status LED 101
Basic faxing 63
Understanding display messages 103
2
BASIC
5. Appendix
Specifications 111
Regulatory information 120
Copyright 133
3
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits 5
• Features by model 7
• Useful to know 12
• About this user’s guide 13
• Safety information 14
• Machine overview 20
• Control panel overview 24
• Turning on the machine 28
• Installing the driver locally 29
• Reinstalling the driver 31
Key benefits
Environmentally friendly Convenience
• To save toner and paper, this machine supports Eco feature (see "Eco • Simply touch your cell phone on the NFC tag on your printer and get the
printing" on page 55). print job done (see "Using the NFC feature" on page 173).
• To save paper, you can print multiple pages on one single sheet of paper • You can print on the go from your smartphone or computer using Samsung
(see "Using advanced print features" on page 215). Cloud Print apps (see "Samsung Cloud Print" on page 184).
• To save paper, you can print on both sides of the paper (double-sided • You can print on the go from your smartphone or computer using Google
printing) (Manual) (see "Using advanced print features" on page 215). Cloud Print enabled apps (see "Google Cloud Print™" on page 187).
• To save electricity, this machine automatically conserves electricity by • Easy Capture Manager allows you to easily edit and print whatever you
substantially reducing power consumption when not in use. captured using the Print Screen key on the keyboard (see "Easy Capture
• We recommend using recycled paper for saving energy. Manager" on page 243).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
Fast high resolution printing customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 252 or "Using Samsung Printer Status" on page 255).
• Samsung Easy Document Creator is an application to help users compile
and share large documents or other scanned or faxed information digitally.
(see "Using Samsung Easy Document Creator" on page 254).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
• You can print in a full range of colors using cyan, magenta, yellow, and black.
only for Windows.
• You can print with a resolution of up to 2,400 x 600 dpi effective output (600
• If you have Internet access, you can get help, support application, machine
x 600 x 2 bit).
drivers, manuals, and order information from the Samsung website,
• Fast, on-demand printing. www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support • Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
• Supports various paper sizes (see "Print media specifications" on page 113).
• Print watermark: You can customize your documents with words, such as See "Introducing wireless set up methods" on page 155.
“CONFIDENTIAL” (see "Using advanced print features" on page 215).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 215).
• You can print in various operating systems (see "System requirements" on
page 116).
• Your machine is equipped with a USB interface and/or a network interface.
Operating System
Operating System C48x series C48xW series C48xFN series C48xFW series
Windows ● ● ● ●
Mac ● ● ● ●
Linux ● ● ● ●
(●: Supported, Blank: Not supported)
Features by model
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select Software to Install window.
PS printer drivera ● ● ● ●
Advanced Setting ● ● ● ●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your
computer’s OS support the software.
b. To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
c. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface
(see "Using Samsung Printer Center" on page 246).
Mopria™ ● ● ●
AirPrint ● ● ●
a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you
bought your machine.
b. Windows only.
(●: Supported, Blank: Not supported)
Features by model
Fax Multi-send ● ●
Delay send ● ●
Secure receive ● ●
Scan Scan to PC ● ● ●
Collation ● ● ● ●
2-up/4-up ● ● ● ●
Adjust background ● ● ● ●
• Open the print queue list and remove the document from the • Open and close the cover (see "Front view" on page 21).
list (see "Canceling a print job" on page 53). • Check the instructions on removing jammed paper in this
• Remove the driver and install it again (see "Installing the driver manual and troubleshoot accordingly (see "Clearing paper
locally" on page 29). jams" on page 94).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 214).
Printouts are blurry.
Where can I purchase accessories or supplies? • The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 77).
• Inquire at a Samsung distributor or your retailer. • Try a different print resolution setting (see "Opening printing
preferences" on page 54).
• Visit www.samsung.com/supplies. Select your country/region
to view product service information. • Replace the toner cartridge (see "Replacing the toner
cartridge" on page 79).
• Read the safety information before using the machine. Icon Text Description
• If you have a problem using the machine, refer to the troubleshooting Used to alert users to the possibility of personal injury.
chapter. Warning
• Terms used in this user’s guide are explained in the glossary chapter.
Gives users information to protect the machine from
• All illustrations in this user’s guide may differ from your machine depending Caution possible mechanical damage or malfunction.
on its options or model you purchased.
Provides additional information or detailed
• The screenshots in this administrator’s guide may differ from your machine Note specification of the machine function and feature.
depending on the machine’s firmware/driver version.
Conventions
1. Introduction 13
Safety information
These warnings and precautions are included to prevent injury to you and
4
others, and to prevent any potential damage to your machine. Be sure to read Operating environment
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
Warning
3
Do not attempt. • The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction 14
Safety information
5
Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Burns could occur. It can cause damage to the machine.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and Be careful not to put your hand between the machine and paper
request assistance from qualified service personnel. tray.
Otherwise, this could result in electric shock or fire. You may get injured.
If the machine does not operate properly after these instructions Be care when replacing paper or removing jammed paper.
have been followed, unplug the machine from all interface
New paper has sharp edges and can cause painful cuts.
connections and request assistance from qualified service
personnel. When printing large quantities, the bottom part of the paper
Otherwise, this could result in electric shock or fire. output area may get hot. Do not allow children to touch.
Burns can occur.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in. When removing jammed paper, do not use tweezers or sharp metal
Call an electrician to change the electrical outlet, or this could objects.
result in electric shock. It can damage the machine.
Do not allow pets to chew on the AC power, telephone or PC Do not allow too many papers to stack up in the paper output tray.
interface cords.
It can damage the machine.
This could result in electric shock or fire and/or injury to your pet.
1. Introduction 15
Safety information
Do not block or push objects into the ventilation opening. Place the machine in the environment where it meets the
This could result in elevated component temperatures which can operating temperature and humidity specification.
cause damage or fire. Do not use the machine when it is below freezing temperature or
has recently been moved from a location below freezing
Use of controls or adjustments or performance of procedures other
temperature. Doing so may damage the machine. Only operate the
than those specified herein may result in hazardous radiation
machine when the internal temperature of the machine is within
exposure.
the operating temperature and humidity specifications.
This machine's power reception device is the power cord. Otherwise, quality problems can occur and cause damage to the
To switch off the power supply, remove the power cord from the machine.
electrical outlet. See "General specifications" on page 111.
Installation / Moving
Warning
1. Introduction 16
Safety information
Caution Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Before moving the machine, turn the power off and disconnect all Use only No.26 AWGa or larger, telephone line cord, if necessary.
cords. The information below are only suggestions based on the Otherwise, it can cause damage to the machine.
units weight.
Make sure you plug the power cord into a grounded electrical
If you have a medical condition that prevents you from lifting, do outlet.
not lift the machine. Ask for help, and always use the appropriate
Otherwise, this could result in electric shock or fire.
amount of people to lift the device safely.
Then lift the machine: Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person. feet) with a 110V machine, then the gauge should be 16 AWG or
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift larger.
with 2 people. Otherwise, it can cause damage to the machine, and could result
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or in electric shock or fire.
more people.
Do not put a cover over the machine or place it in an airtight
The machine could fall, causing injury or machine damage. location, such as a closet.
Choose a flat surface with enough space for ventilation to place If the machine is not well-ventilated, this could result in fire.
the machine. Also consider the space required to open the cover Do not overload wall outlets and extension cords.
and trays.
This can diminish performance, and could result in electric shock
The place should be well-ventilated and be far from direct light, or fire.
heat, and humidity.
The machine should be connected to
When using the machine for a long period of time or printing a the power level which is specified on the label.
large number of pages in a non-ventilated space, it could pollute
If you are unsure and want to check the power level you are using,
the air and be harmful to your health. Place the machine in a well-
contact the electrical utility company.
ventilated space or open a window to circulate the air periodically.
a. AWG: American Wire Gauge
1. Introduction 17
Safety information
7
Keep the power cable and the contact surface of the plug clean
Maintenance / Checking from dust or water.
Otherwise, this could result in electric shock or fire.
Do not disassemble, repair or rebuild the machine by yourself. Do not disassemble the toner cartridge.
It can damage the machine. Call a certified technician when the Toner dust can be dangerous if inhaled or ingested.
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide Do not burn any of the supplies such as toner cartridge or fuser
provided with the machine. unit.
Otherwise, you could damage the machine. This could cause an explosion or uncontrollable fire.
1. Introduction 18
Safety information
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
1. Introduction 19
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the configuration.
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
1. Introduction 20
Machine overview
10
C48x/C48xW series
1 11
8
7
6
12
5
4
9 13
2
10
1. Introduction 21
Machine overview
C48xFN/C48xFW series a. C48xFW series only.
b. Close the scanner lid before opening the scan unit.
c. Be careful not to pinch your fingers.
1 2 3 4
14
11
10
9 15
8
16
7 12
5 17
13
9 Control panel
1. Introduction 22
Machine overview
C48xFN/C48xFW series
11
Rear view
6
• This illustration may differ from your machine depending on your model.
There are various types of machine. 5
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
4
3
C48x/C48xW series
1
2
2 1
1. Introduction 23
Control panel overview
• This control panel may differ from your machine depending on its model. There are various types of control panels.
• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).
12
C48x/C48xW series
1 2 3 4 5 6 7 8
13 12 11 10 9
1 WPSa Configures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 156).
2 Scan toa Switches between scan and copy mode. The Scan to LED turns on scan mode and turns off on copy mode.
3 Display screen Shows the current status and displays prompts during an operation.
4 Arrows Scrolls through the options available in the selected menu and increases or decreases values.
1. Introduction 24
Control panel overview
5 Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).
Menu
8 Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this
Power/Wake Up
button for more than three seconds when the machine is in ready mode.
9 Starts a job.
Start
11 Status/Wireless LEDa Indicates the status of your machine (see "Understanding the status LED" on page 101).
Status LEDb
12 Ecoa Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 55).
13 Direct USBa Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.
1. Introduction 25
Control panel overview
13
C48xFN/C48xFW series
1 2 3 4 5 6 7 8 9 10 11 12 13
20 19 18 17 16 15 14
1 WPSa Configures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 156).
2 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61).
3 Display screen Shows the current status and displays prompts during an operation.
4 Copy Switches to Copy mode.
6 Arrows Scrolls through the options available in the selected menu and increases or decreases values.
7 Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).
Menu
1. Introduction 26
Control panel overview
9 Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 210).
10 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 211).
11 Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see
Redial/Pause "Redialing the fax number" on page 233).
13 Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button
Power/Wake Up for more than three seconds when the machine is in ready mode.
14 Starts a job.
Start
15 When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see
On Hook Dial "Receiving manually in Tel mode" on page 238).
18 Status/Wireless LEDa Indicates the status of your machine (see "Understanding the status LED" on page 101).
Status LEDb
19 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 55).
20 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.
1. Introduction 27
Turning on the machine
Power is turned on automatically.
Keep in mind that you should use the power cord supplied with the
2
machine. Otherwise, it can cause damage or fire to the machine. For C48x/C48xW series, press (Power/Wake Up) button on the
control panel.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).
1. Introduction 28
Installing the driver locally
A locally connected machine is a machine directly attached to your computer If the installation window does not appear, from Charms, select
using a USB cable. If your machine is attached to a network, skip the following Search > Apps and search for Run. Type in X:\Setup.exe, replacing
steps below and go on to installing a network connected machine’s driver (see “X” with the letter that represents your CD-ROM drive and click OK.
"Installing driver over the network" on page 147). If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
• If you are a Mac or Linux operating systems user, refer to the "Installation Review and accept the installation agreements in the installation
for Mac" on page 138 or "Installation for Linux" on page 140. 3 window. Then, click Next.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use. Select USB on the Printer Connection Type screen. Then, click Next.
• Only use a USB cable no longer than 3 meters (118 inches).
4
Follow the instructions in the installation window.
5
14
You can select the software applications in the Select Software to Install
Windows window.
• For Windows 8,
1. Introduction 29
Installing the driver locally
From the Windows 8 Start Screen
Make sure that your computer is connected to the Internet and powered
1 on.
1. Introduction 30
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall From the Windows 8 Start Screen
the driver.
Make sure that the machine is connected to your computer and
15
1 powered on.
Windows
Click on the Uninstall Samsung Printer Software tile in the Start
2 screen.
Make sure that the machine is connected to your computer and
1 powered on. Follow the instructions in the window.
3
From the Start menu, select Programs or All Programs > Samsung
2 Printers > Uninstall Samsung Printer Software. • If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
• For Windows 8,
• If you want to uninstall Samsung’s printer management tools, from the
1 From Charms, select Search > Apps. Start screen, right-click the app > Uninstall > right-click the program
2 Search and click Control Panel. you want to delete > Uninstall and follow the instruction in the window.
1. Introduction 31
2. Menu Overview and
Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
• Menu overview 33
• Machine’s basic settings 37
• Media and tray 39
• Basic printing 52
• Basic copying 58
• Basic scanning 62
• Basic faxing 63
• Using USB memory device 67
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.
Select the Copy, Fax, or Scan button on the control panel depending on
1 the feature to be used.
Select (Menu) until the menu you want appears on the bottom line
2 of the display and press OK.
Press the left/right arrows until the needed menu item appears and press
3 OK.
After installation is complete, you may want to set the machine's default • Month = 01 to 12
settings. • Day = 01 to 31
• Year = requires four digits
To change the machine’s default settings, follow these steps:
• Hour = 01 to 12
• Minute = 00 to 59
It may be necessary to press OK to navigate to lower-level menus for some
models.
• Clock Mode: You can set your machine to display the current time
using either a 12-hour or 24-hour format.
Select (Menu) button on the control panel. • Power Save: When you are not using the machine for a while, use
1 this feature to save power.
Press System Setup > Machine Setup.
2
• Press (Menu) > System Setup > Machine Setup > Wakeup Event
> On on the control panel. When you press any button except Power/
Wake Up button, the machine wake up from the power save mode.
• Using print media that does not meet these specifications may cause To change the size, you need to adjust the paper guides.
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could 1 2 3
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
1 Paper cover
113). 4 2 Guide lock
3 Paper length guide
4 Paper width guide
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).
Squeeze and the paper width guide and paper length lever to locate
1 Pull out the paper tray (see "Tray overview" on page 39). 3 them in the correct paper size slot marked at the bottom of the tray to
adjust to the size.
Place the paper with the side you want to print facing up.
5
• Do not push the paper width guide too far causing the media to buckle.
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
For paper smaller than A4-sized, press and unlatch the guide lock in the
tray, push the tray in manually. Then adjust the paper length guide and
paper width guide.
• If you do not adjust the paper width guide, it may cause paper jams.
The tray is preset to Letter or A4 size, depending on your country. To change the
size to A4 or Letter, you must adjust the lever and paper width guide properly.
4
A
LT
R
A
L
T
4
R
If you want to change the size to A4, first move the paper width guide to left
and rotate the lever counterclockwise. If you force the lever, it could
damage the tray.
Plain ●
• When using special media, we recommend you feed one sheet at a time Thick ●
(see "Print media specifications" on page 113).
Thin ●
Bond ●
The table below shows the special media usable in tray.
Color ●
The paper setting in the machine and driver should match to print without a
CardStock ●
paper mismatch error.
Labels ●
The paper setting in the machine and driver should match to print without Preprinted ●
a paper mismatch error. Cotton ●
• You change the paper setting set in the machine from Samsung Easy
Recycled ●
Printer Manager program or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s setting Archive ●
from Samsung Easy Printer Manager > Advanced Setting > Device
Glossy Photo ●
Settings (see "Using Samsung Easy Printer Manager" on page 252).
- If your machine is connected to the network, you can set the Matte Photo ●
machine’s setting from SyncThru™ Web Service > Settings tab >
a. The paper types available manual feeding in tray.
Machine Settings (see "Using SyncThru™ Web Service" on page 249).
• You can set it using System Setup > Paper Setup > select you want (●: Supported)
Paper Size or Paper Type button on the control panel.
To see paper weights for each sheet, refer to "Print media specifications" on
page 113.
The paper setting in the machine and driver should match to print without
a paper mismatch error.
• You change the paper setting set in the machine from Samsung Easy
Printer Manager program or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s setting
from Samsung Easy Printer Manager > Advanced Setting > Device
Settings (see "Using Samsung Easy Printer Manager" on page 252).
- If your machine is connected to the network, you can set the
• Must be printed with heat-resistant ink that will not melt, vaporize, or machine’s setting from SyncThru™ Web Service > Settings tab >
release hazardous emissions when subjected to the machine’s fusing Machine Settings (see "Using SyncThru™ Web Service" on page 249).
temperature for 0.1 second (about 170°C (338°F)). • You can set it using System Setup > Paper Setup > select you want
Paper Size or Paper Type button on the control panel.
• Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
• Before you load preprinted paper, verify that the ink on the paper is dry. Select (Menu) button on the control panel.
During the fusing process, wet ink can come off preprinted paper, reducing
1
print quality. Press System Setup > Paper Setup > Paper Size or Paper Type.
2
Select the tray and the option you want.
3
Press OK to save the selection.
4
The printed pages stack on the output support, and the output support will help
the printed pages to align. The printer sends output to the output tray by
default.
Illustrations on this user’s guide may differ from your machine depending Loading originals
on its options or models. Check your machine type (see "Front view" on
page 21).
You can use the scanner glass or the document feeder to load an original for
copying, scanning, and sending a fax.
7
Preparing originals Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).
• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than
216 x 356 mm (8.5 x 14 inches).
• Be careful not to break the scanner glass. You may get hurt.
• Do not put hands while closing the scanner lid. The scanner lid may fall
on your hands and get hurt.
• Do not look into the light from inside of the scanner while copying or
scanning. It is harmful to eyes.
Flex or fan the edge of the paper stack to separate the pages before
1 loading originals.
Dust on the document feeder glass may cause black lines on the printout.
Always keep the glass clean (see "Cleaning the machine" on page 87).
Printing
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
• You can also cancel the current job by pressing (Stop/Clear) on the
control panel.
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.
• When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
• For Windows 8 user, see "Opening more settings" on page 260.
13
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
If you press the Eco button from the control panel, eco mode is enabled. The
Click Save. default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
3 Some features may not be available depending on the model.
Enter name and description, and then select the desired icon.
4
Click OK. When you save Favorites, all current driver settings are saved.
5
• Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.
Result simulator
Result Simulator shows the estimated results of reduced emissions of carbon
dioxide, used electricity, and the amount of saved paper in accordance with the
settings you selected.
• The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
• Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
14
15
Basic copy
Changing the settings for each copy
C48xW series: Make sure that the Scan to button’s LED is off.
1 Your machine provides default settings for copying so that you can quickly and
C48xFN/C48xFW series: Select (copy) on the control panel. easily make a copy.
Press (Start).
6
C48xW series: Make sure that the Scan to button’s LED is off.
1 If texts in the printout is blurry, select Text to get the clear texts.
Select (Menu) > Copy Feature > Original Type on the control panel.
2
C48xW series: Make sure that the Scan to button’s LED is off.
1
C48xFN/C48xFW series: Select (copy) on the control panel.
Select (Menu) > Copy Feature > Reduce/Enlarge > Custom on the
2 control panel.
Enter the copy size you want using the numeric keypad.
3
Press OK to save the selection.
4
Press (Stop/Clear) to return to ready mode.
5
ID card copying Your machine begins scanning the front side and shows Place Back Side
and Press [Start].
Your machine can print 2-sided originals on one sheet. Turn the original over and place it on the scanner glass where arrows
The machine prints one side of the original on the upper half of the paper and
5 indicate as shown. Then, close the scanner lid.
the other side on the lower half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as business card.
• The original must be placed on the scanner glass to use this feature.
• If the machine set to Eco mode, this feature is not available.
• If you do not press the (Start) button, only the front side will be copied.
Place Front Side and Press [Start] appears on the display. • If the original is larger than the printable area, some portions may not be printed.
3
2. Menu Overview and Basic Setup 61
Basic scanning
For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select
features" on page 226). Enable Scan from Device Panel in Samsung Easy Printer Manager >
Advanced Setting > Scan to PC Settings.
17
Place a single document face down on the document glass, or load the
1 documents face up into the document feeder (see "Loading originals" on
1 Line port page 48).
2 Micro filter
3 DSL modem / Telephone line Select (fax) on the control panel.
(see "Rear view" on page 23).
2
Adjust the resolution and the darkness to suit your fax needs (see
3 "Adjusting the document settings" on page 65).
If your machine is a handset model, you can send a fax using the handset
(see "Variety feature" on page 10). You cannot send faxes with this feature if you have chosen super fine as an
option or if the fax is in color.
documents face up into the document feeder (see "Loading originals" on Receiving a fax
page 48).
Your machine is preset Fax mode at the factory. When you receive a fax, the
Select (fax) on the control panel.
2 machine answers the call on a specified number of rings and automatically
Adjust the resolution and the darkness to suit your fax needs (see receives the fax.
3 "Adjusting the document settings" on page 65).
21
Select (Menu) > Fax Feature > Multi Send on the control panel.
4 Adjusting the document settings
Enter the number of the first receiving fax machine and press OK.
5 Before starting a fax, change the following settings according to your original’s
You can press speed dial numbers or select a group dial number using
status to get the best quality.
the (Address book) button.
Enter the second fax number and press OK. It may be necessary to press OK to navigate to lower-level menus for some
6 models.
The display asks you to enter another fax number to send the document.
To enter more fax numbers, press OK when Yes appears and repeat
7 steps 5 and 6. Resolution
The default document settings produce good results when using typical text-
You can add up to 10 destinations.
based originals. However, if you send originals that are of poor quality, or
contain photographs, you can adjust the resolution to produce a higher quality
When you have finished entering fax numbers, select No at the Another fax.
8 No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.
C48x series do not support USB memory port. Plugging in a USB memory device
Lift the scanner lid slightly and insert your USB memory device into the USB
This chapter explains how to use a USB memory device with your machine.
memory port. Close the scanner lid again before using the device.
22
USB memory devices are available with a variety of memory capacities to give
you more room for storing documents, presentations, downloaded music and
videos, high resolution photographs or whatever other files you want to store or
move.
You can do the following tasks on your machine by using a USB memory device.
• PRN: Only files created by provided driver with your machine are
A B compatible.
If you print PRN files created from other machine, the printout would be
different.
Use only a metal-shielded USB memory device.
4
Managing USB memory 5 Press (Stop/Clear) to return to ready mode.
You can delete image files stored on a USB memory device one by one or all at
once by reformatting the device.
Formatting a USB memory device
Insert a USB memory device into the USB memory port on your machine,
If you see [+] or [D] in the front of a folder name, there are one or more files
1 and then press Direct USB.
or folders in the selected folder.
Select File Manage > Format and press OK.
2
Select Yes.
3
Press (Stop/Clear) to return to ready mode.
4
2. Menu Overview and Basic Setup 70
Using USB memory device
Viewing the USB memory status
You can check the amount of memory space available for scanning and saving
documents.
Insert a USB memory device into the USB memory port on your machine,
1 and then press Direct USB.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance 73
Available supplies
When supplies reach the end of their life spans, you can order the followings of supplies for your machine:
a. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
b. Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%.
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
• The toner cartridge included in the printer/all-in-one product you purchased is not available for sale and is not guaranteed to be compatible with any
other printer.
• Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
3. Maintenance 74
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used,
computing performance, application software, connecting method, paper type, paper size, and job complexity.
3. Maintenance 75
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
1
and humidity. Samsung suggests users follow these recommendations to Handling instructions
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge. • Do not expose the cartridge to unnecessary vibrations or shock.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner 2
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
Toner cartridge usage
with paper and store in a dark cabinet.
Samsung Electronics does not recommend or approve the use of non-Samsung
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed brand toner cartridges in your printer including generic, store brand, refilled, or
from the printer, follow the instructions below to store the toner cartridge remanufactured toner cartridges.
properly.
• Store the cartridge inside the protective bag from the original package. Samsung’s printer warranty does not cover damage to the machine caused
• Store lying flat (not standing on end) with the same side facing up as if it by the use of a refilled, remanufactured, or non-Samsung brand toner
were installed in the machine. cartridges.
- Humidity range less than 20% or greater than 80%. Estimated cartridge life
- An environment with extreme changes in humidity or temperature.
- Direct sunlight or room light. Estimated cartridge life (the life of the toner cartridge yield) depends on the
- Dusty places. amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
- A car for a long period of time.
environment, percentage of image area, printing interval, media type and/or
- An environment where corrosive gases are present. media size. For example, if you print a lot of graphics, the consumption of the
- An environment with salty air. toner is higher and you may need to change the cartridge more often.
3. Maintenance 76
Redistributing toner
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs and/or density varies from side to side.
• The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display.
• The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung
Printer Status" on page 255).
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• When opening a scan unit, hold the document feeder and scan unit together.
• Printing even after the toner empty status can cause serious damage to your machine.
3. Maintenance 77
Redistributing toner
3. Maintenance 78
Replacing the toner cartridge
When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed.
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• When opening a scan unit, hold the document feeder and scan unit together.
• Printing even after the toner empty status can cause serious damage to your machine.
3. Maintenance 79
Replacing the toner cartridge
3. Maintenance 80
Replacing the imaging unit
When the life span of the imaging unit has expired, the Printing Status window appears on the computer, indicating the imaging unit needs to be placed. Otherwise,
your machine stops printing.
• Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit.
• Be careful not to scratch the surface of the imaging unit.
• To prevent damage, do not expose the imaging unit to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary.
• Before closing the front cover, make sure all toner cartridges are installed properly.
3. Maintenance 81
Replacing the imaging unit
3. Maintenance 82
Replacing the waste toner container
When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating
the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 74). For information about
installing the waste toner container, refer to the waste toner container installation guide included on the package.
• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems
occur.
• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.
• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.
3. Maintenance 83
Replacing the waste toner container
2
1
3. Maintenance 84
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
1
Select the option you want and press OK.
2
Press (Stop/Clear) to return to ready mode.
3
3. Maintenance 85
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
• You change the machine’s setting set in the machine from Samsung Easy Printer Manager or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings
(see "Using Samsung Easy Printer Manager" on page 252).
- If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 249).
• It may be necessary to press OK to navigate to lower-level menus for some models.
Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.
1
Select the option you want.
2
Press OK to save the selection.
3
3. Maintenance 86
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance 87
Cleaning the machine
5
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the imaging unit. Use the handle on the imaging unit to avoid touching this area.
• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
3. Maintenance 88
Cleaning the machine
3. Maintenance 89
Cleaning the machine
Wipe the surface of the scanner until it is clean and dry.
3
6
Keeping the scan unit clean helps ensure the best possible copies. We suggest
that you clean the scan unit at the start of each day and during the day as 1
needed.
3
2
• Turn the machine off and unplug the power cord. Wait for the machine 4
to cool down. If your machine has a power switch, turn the power switch
off before cleaning the machine. 5
• Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 21).
3. Maintenance 90
Tips for moving & storing your machine
• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
• When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance 91
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced Guide (see "Troubleshooting" on page 264).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 39).
• Do not remove paper from the tray while your machine is printing.
• Use only recommended print media (see "Print media specifications" on page 113).
• Perforated or embossed paper does not separate easily. Flex the sheets back and forth to loosen them, and fan them.
Feed single paper from tray if there are multi-feeds or paper jams.
• Grain refers to the alignment of the paper fibers in a sheet of paper. Grain long paper is recommended.
4. Troubleshooting 93
Clearing paper jams
When an original document jams in the document feeder, a warning message appears on the display.
To avoid tearing the document, remove the jammed document slowly and carefully.
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
4. Troubleshooting 94
Clearing paper jams
1
In tray
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
4. Troubleshooting 95
Clearing paper jams
2
• The fuser area is hot. Take care when removing paper from the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
4. Troubleshooting 96
Clearing paper jams
3
In exit area
• The fuser area is hot. Take care when removing paper from the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
4. Troubleshooting 97
Clearing paper jams
4
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).
4. Troubleshooting 98
Clearing paper jams
Original paper jam inside of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).
4. Troubleshooting 99
Clearing paper jams
Original paper jam in exit area of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 21).
4. Troubleshooting 100
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 103).
• You also can resolve the error with the guideline from the computer’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 255).
• If the problem persists, call a service representative.
Blinking When the backlight blinks, the machine is receiving or printing data.
Blue
On • The machine is on-line and can be used.
• A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message.
When the problem is cleared, the machine resumes.
Blinking • Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new
cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see
Status "Redistributing toner" on page 77).b
Orange • A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner
cartridge (see "Replacing the toner cartridge" on page 79).
• The cover is opened. Close the cover.
On • There is no paper in the tray when receiving or printing data. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message (see "Understanding display
messages" on page 103).
• A paper jam has occurred (see "Clearing paper jams" on page 94).
4. Troubleshooting 101
Understanding the status LED
LED Status Description
Wirelessb Blue On The machine is connected to a wireless network (see "Wireless network setup" on page 155).
Scan tob Blue Switches between scan and copy mode. The Scan to LED turns on scan mode and turns off on copy mode.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24).
4. Troubleshooting 102
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
5
or errors. Refer to the tables below to understand the messages’ and their Paper Jam-related messages
meaning, and correct the problem, if necessary.
4. Troubleshooting 103
Understanding display messages
6
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
supplies" on page 74). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.
4. Troubleshooting 104
Understanding display messages
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
4. Troubleshooting 105
Understanding display messages
7
4. Troubleshooting 106
Understanding display messages
Message Meaning Suggested solutions Message Meaning Suggested solutions
Not Correct • The wireless network Reconfigure the wireless Wi-Fi Direct The machine failed to Reboot the machine to
options are configured options in the machine, initialize the Wi-Fi Direct initialize the wireless
Wireless setting is not ready
incorrectly for the SWS, access point, or connection. settings. If the problem
security method. wireless router. The persists, please call for
• The password entered in WPA2-PSK/AES security service.
the wireless security method is recommended.
options is incorrect. Wi-Fi Direct The machine failed to Turn the Wi-Fi Direct
If the problem persists,
is not connect connect via Wi-Fi Direct. feature off and then back
• The machine does not please call for service.
on or reboot the machine
support the security
or mobile device. If the
method used by the
problem persists, please
access point or wireless
router. call for service.
malfunctioned.
Misc. messages
Not connect The machine failed to Check the status of the
Wireless AP connect to the wireless access point, including its
AP(access point or wireless configuration and power Message Meaning Suggested solutions
router). connections, as well as
any devices that may Door Open The cover is not securely Close the cover until it
affect wireless Close it latched. locks into place.
communication. If the
Door of scanner is The cover of scanner is not Close the cover until it
problem persists, please
open securely latched. locks into place.
call for service.
Error: [error There is a problem in the Reboot the power. If the
number] system. problem persists, please
call for service.
Call for Service
4. Troubleshooting 107
Understanding display messages
Message Meaning Suggested solutions Message Meaning Suggested solutions
Error: [error The imaging unit is installed Reinstall the imaging unit Prepare new The life of the transfer belt Replace the transfer belt
number] improperly, or the cover is to confirm it is seated Transfer belt will expired soon. with a new one. Contact
Door open/close not securely latched. properly. Close the cover the service
until it locks into place. representatives.
Error: [error The machine unit cannot be Reboot the power and try Prepare new The life of the transfer belt Replace the transfer belt
number] controlled. the printing job again. If transfer roller will expired soon. with a new one. Contact
Turn off then on the problem persists, the service
please call for service. representatives.
ID Control Fail There is a problem in the Reboot the power. If the Replace new The life of the fuser unit will Replace the fuser unit with
Check CTD Sensor CTD sensor. problem persists, please be expired. a new one. Contact the
Fuser unit
call for service. service representatives.
Output bin Full The output tray is full. Or the Remove papers from the Replace with The life of the imaging unit Replace the imaging unit
Remove paper sensor is not facing down. output tray, the machine will be expired. with a new one. Contact
new imaging unit
resumes printing. Or make the service
sure the sensor is facing representatives.
down. If the problem
persists, call for service. Replace The life of the transfer belt Replace the transfer belt
newTransfer belt has expired. with a new one. Contact
Prepare The life of the fuser unit will Prepare the fuser unit with the service
Fuser Soon be expired soon. a new one. Contact the representatives.
service representatives.
Replace new The life of the transfer belt Replace the transfer belt
Prepare new The life of the imaging unit Replace the imaging unit has expired. with a new one. Contact
transfer roller
Imaging unit will be expired soon. with a new one. Contact the service
the service representatives.
representatives.
4. Troubleshooting 108
Understanding display messages
Message Meaning Suggested solutions
Scan Unit Open The scan unit is not securely • Clear the jam (see
latched or paper has "Original paper jam" on
or Exit JAM
jammed in the scanner area. page 98).
• Close the cover until it
locks into place.
Transfer Belt Error The transfer belt cannot be Reboot the power and try
controlled. the printing job again. If
the problem persists,
please call for service.
4. Troubleshooting 109
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications 111
• Regulatory information 120
• Copyright 133
Specifications
1
General specifications
These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit
www.samsung.com.
Items Description
Dimensiona Width x Length x Height C48x/C48xW series 406 x 362 x 288.6 mm (16 x 14.3 x 11.4 inches)
5. Appendix 111
Specifications
Items Description
5. Appendix 112
Specifications
2
Refer to the Plain Refer to the Plain paper section 86 to 120 g/m2 (23 to 32lbs bond)
Thick paper
paper section • 5 sheets
5. Appendix 113
Specifications
Print media weight/Capacitya
Type Size Dimensions
Tray
Refer to the Plain Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lbs bond)
Cotton
paper section • 150 sheets of 75 g/m2 (20 lbs bond)
Letter, Legal, Oficio, Refer to the Plain paper section 120 to 150 g/m2 (32 to 40 lbs bond)
Labelsb US Folio, A4, JIS B5, ISO
• 5 sheets
B5, Executive, A5
Letter, Legal, Oficio, Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond)
US Folio, A4, JIS B5, ISO
Card stock • 5 sheets
B5, Executive, A5,
Postcard 4x6
Refer to the Plain Refer to the Plain paper section 105 to 120 g/m2 (28 to 32 lbs bond)
Bond paper
paper section • 10 sheets
5. Appendix 114
Specifications
Print media weight/Capacitya
Type Size Dimensions
Tray
Glossy Photo, Letter, A4, Refer to the Plain paper section 111 to 220 g/m2 (30 to 58 lbs bond)
Matte Photo Postcard 4x6 • 1 sheets
Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m2 (16 to 32 lbs bond)
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
If media weight is over 120 g/m2 (32 lbs bond), load a paper into the tray one by one.
5. Appendix 115
Specifications
3
System requirements
Microsoft® Windows®
Requirement (recommended)
Operating system
CPU RAM free HDD space
Windows® XP Service Pack 3 Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB
Windows Server® 2003 Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB
Windows Server® 2008 Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive
Windows Server® 2008 R2 Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB
Windows® 8.1 • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive
Windows Server® 2012 Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 32 GB
5. Appendix 116
Specifications
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
Mac
Requirements (Recommended)
Operating system
CPU RAM Free HDD space
5. Appendix 117
Specifications
Linux
Items Requirements
Operating system Red Hat Enterprise Linux 5, 6, 7
Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20
OpenSUSE 11.2, 11.3, 11.4, 12.1, 12.2, 12.3, 13.1
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04
SUSE Linux Enterprise Desktop 10, 11
Debian 6.0, 7.0
Mint 13, 14, 15, 16, 17
CPU Pentium IV 2.4GHz (Intel Core™2)
RAM 512 MB (1 GB)
Free HDD space 1 GB (2 GB)
5. Appendix 118
Specifications
4
Network environment
Network and wireless models only (see "Features by model" on page 7).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items Specifications
Network operating system • Windows® XP Service Pack 3, Windows Server® 2003, Windows Vista®, Windows® 7/8, Windows Server® 2008 R2
• Various Linux OS
• Mac OS X 10.6 -10.10
Wireless security • Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
5. Appendix 119
Regulatory information
This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be
several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons:
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
5. Appendix 120
Regulatory information
6 8
This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that
ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use.
ventilation. When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
7
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Perchlorate warning For more information on the ENERGY STAR program see http://
www.energystar.gov
This Perchlorate warning applies only to primary CR (Manganese Dioxide) For ENERGY STAR certified models, the ENRGY STAR label will be on
Lithium coin cells in the product sold or distributed ONLY in California USA. your machine. Check if your machine is ENERGY STAR certified.
5. Appendix 121
Regulatory information
(The United States of America only)
10
where and how they can take these items for environmentally safe Radio frequency emissions
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic FCC information to the user
accessories should not be mixed with other commercial wastes for
disposal. This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
5. Appendix 122
Regulatory information
This equipment has been tested and found to comply with the limits for a Class Canadian radio interference regulations
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential This digital apparatus does not exceed the Class B limits for radio noise
installation. This equipment generates, uses and can radiate radio frequency emissions from digital apparatus as set out in the interference-causing
energy and, if not installed and used in accordance with the instructions, may equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
cause harmful interference to radio communications. However, there is no Science Canada.
guarantee that interference will not occur in a particular installation. If this
Cet appareil numérique respecte les limites de bruits radioélectriques
equipment does cause harmful interference to radio or television reception,
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
which can be determined by turning the equipment off and on, the user is
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
encouraged to try to correct the interference by one or more of the following
Sciences Canada.
measures:
• Increase the separation between the equipment and receiver. RFID (Radio Frequency Interface Device)
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected. RFID operation is subject to the following two conditions:(1) this device may not
• Consult the dealer or experienced radio TV technician for help. cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device. (U.S.A., France,
Taiwan only)
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
5. Appendix 123
Regulatory information
14
United States of America Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15 FCC Statement for Wireless LAN use:
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in While installing and operating this transmitter and antenna combination
your printer system. This section is only applicable if these devices are present. the radio frequency exposure limit of 1m W/cm2 may be exceeded at
Refer to the system label to verify the presence of wireless devices. distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device
Wireless devices that may be in your system are only qualified for use in the
cannot be colocated with another transmitter and transmitting antenna.
United States of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not 15
include extremities). This device should be used more than 20 cm (8 inches) Fax Branding
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
RF exposure limits as set by the FCC.
person to use a computer or other electronic device to send any message via a
This transmitter must not be collocated or operation in conjunction with any telephone facsimile machine unless such message clearly contains in a margin
other antenna or transmitter. at the top or bottom of each transmitted page or on the first page of the
transmission the following information:
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any 1 the date and time of transmission
interference received, including interference that may cause undesired 2 identification of either business, business entity or individual sending the
operation of the device. message; and
5. Appendix 124
Regulatory information
3 telephone number of either the sending machine, business, business entity The Ringer Equivalence Number (REN) is a measure of the electrical load placed
or individual. on the telephone line, and is useful for determining whether you have
“overloaded” the line. Installing several s of equipment on the same telephone
The Telephone Company may make changes in its communications facilities,
line may result in problems making and receiving telephone calls, especially
equipment operations or procedures where such action is reasonably required
ringing when your line is called. The sum of all Ringer Equivalence Numbers of
in the operation of its business and is not inconsistent with the rules and
the equipment on your telephone line should be less than five in order to assure
regulations in FCC Part 68. If such changes can be reasonably expected to render
proper service from the telephone company. In some cases, a sum of five may
any customer terminal equipment incompatible with telephone company
not be usable on your line. If any of your telephone equipment is not operating
communications facilities, or require modification or alteration of such terminal
properly, you should immediately remove it from your telephone line, as it may
equipment, or otherwise materially affect its use or performance, the customer
cause harm to the telephone network.
shall be given adequate notice in writing, to allow the customer an opportunity
to maintain uninterrupted service The equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the rear of this equipment is a label that contains,
16
among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
Ringer Equivalence Number
The Ringer Equivalence Number and FCC Registration Number for this machine FCC Regulations state that changes or modifications to this equipment not
may be found on the label located on the bottom or rear of the machine. In some expressly approved by the manufacturer could void the user’s authority to
instances you may need to provide these numbers to the telephone company. operate this equipment. In the event that terminal equipment causes harm
to the telephone network, the telephone company should notify the
customer that service may be stopped. However, where prior notice is
impractical, the company may temporarily cease service, providing that
they:
a promptly notify the customer.
b give the customer an opportunity to correct the equipment problem.
c inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC
Rules and Regulations Subpart E of Part 68.
5. Appendix 125
Regulatory information
You should also know that:
17
• If you intend to use a computer modem or fax modem on the same phone
Important
line as your machine, you may experience transmission and reception
problems with all the equipment. It is recommended that no other
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
equipment, except for a regular telephone, share the line with your
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
machine.
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
• If your area experiences a high incidence of lightning or power surges, we the fuse cover, do not use the plug until you have another fuse cover.
recommend that you install surge protectors for both the power and the
telephone lines. Surge protectors can be purchased from your dealer or Contact the people from you purchased the machine.
telephone and electronic specialty stores. The 13 amp plug is the most widely used in the UK and should be suitable.
• When programming emergency numbers and/or making test calls to However, some buildings (mainly old ones) do not have normal 13 amp plug
emergency numbers, use a non-emergency number to advise the sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
emergency service dispatcher of your intentions. The dispatcher will give plug.
you further instructions on how to actually test the emergency number.
• This machine may not be used on coin service or party lines. If you cut off the moulded plug, get rid of it straight away.
• This machine provides magnetic coupling to hearing aids. You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
You may safely connect this equipment to the telephone network by means of
a standard modular jack, USOC RJ-11C.
5. Appendix 126
Regulatory information
Important warning:
19
Taiwan only
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
20
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black. Russia / Kazakhstan / Belarus only
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
18
Taiwan only
5. Appendix 127
Regulatory information
Website: http://www.samsung.com/cn/support/location/
21
᳝ᆇ⠽䋼
襦 愤縑趀爮闭
賉帞 縑趀绌裎 術賉縑聱 ポkW·hマ
Xpress C480 1 0.96
Xpress C480W 1 0.96
Xpress C480FN 1 0.95
Xpress C480FW 1 0.95
蜷筨愤竖爮襔 GB 21521-2014
5. Appendix 128
Regulatory information
The Ringer Equivalence Number (REN) is an indication of the maximum number
22
24
Thailand only
25
Canada only
5. Appendix 129
Regulatory information
EC Certification
26
5. Appendix 130
Regulatory information
European radio approval information (for products
27
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
Wireless guidance
(embedded) in your printer system which is intended for home or office use. This
Low power, Radio LAN devices (radio frequency (RF) wireless communication
section is only applicable if these devices are present. Refer to the system label
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
to verify the presence of wireless devices.
your printer system. The following section is a general overview of
considerations while operating a wireless device.
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark is on the Additional limitations, cautions, and concerns for specific countries are listed in
system label. the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
The power output of the wireless device or devices that may be embedded in
Approval Marks on the system rating label. If the country you will be using the
you printer is well below the RF exposure limits as set by the European
wireless device in, is not listed, contact your local Radio Approval agency for
Commission through the R&TTE directive.
requirements. Wireless devices are closely regulated and use may not be
allowed.
European states qualified under wireless approvals:
The power output of the wireless device or devices that may be embedded in
EU countries your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
European states with restrictions on use: energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
EU Regardless of the power levels, care should be taken to minimize human contact
EEA/EFTA countries during normal operation.
5. Appendix 131
Regulatory information
As a general guideline, a separation of 20 cm (8 inches) between the wireless
Every country has different restrictions on the use of wireless devices.
device and the body, for use of a wireless device near the body (this does not Since your system is equipped with a wireless device, when traveling
include extremities) is typical. This device should be used more than 20 cm (8 between countries with your system, check with the local Radio
inches) from the body when wireless devices are on and transmitting. Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter. If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
Some circumstances require restrictions on wireless devices. Examples of are in place and the system is fully assembled.
common restrictions are listed below:
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
Radio frequency wireless communication can interfere with use it. Contact manufacturer for service.
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane. Only use drivers approved for the country in which the device will be
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth used. See the manufacturer System Restoration Kit, or contact
communication devices are examples of devices that provide wireless manufacturer Technical Support for additional information.
communication.
5. Appendix 132
Copyright
© 2015 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
• Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Microsoft, Windows, Windows Vista, Windows 7, Windows 8, and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft
Corporation.
• Microsoft, Internet Explorer, Excel, Word, PowerPoint, and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States
and other countries.
• Google, Picasa, Google Cloud Print, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
• iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries.
• All other brand or product names are trademarks of their respective companies or organizations.
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by sending an email
to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a
physical medium such as a CD-ROM; a minimal charge will be required.
The following URL https://opensource.samsung.com/opensource/Samsung_C48x_Series/seq/48 leads to
the download page of the source code made available and open source license information as related to
this product. This offer is valid to anyone in receipt of this information.
QR code
REV. 1.01
5. Appendix 133
User’s Guide
Samsung Multifunction Xpress
C48x series
C48xW series
C48xFN series
C48xFW series
ADVANCED
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
ADVANCED
1. Software Installation 3. Useful Setting Menus
Installation for Mac 138 Before you begin reading a chapter 190
Reinstallation for Mac 139 Print 191
Installation for Linux 140 Copy 192
Reinstallation for Linux 141 Fax 195
Scan 198
2. Using a Network-Connected System setup 200
Machine Network setup 206
135
ADVANCED
Easy Capture Manager 243
Samsung Easy Color Manager 244
Easy Eco Driver 245
Using Samsung Printer Center 246
Using SyncThru™ Web Service 249
Using Samsung Easy Printer Manager 252
Using Samsung Easy Document Creator 254
Using Samsung Printer Status 255
Using Samsung Printer Experience 257
6. Troubleshooting
136
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using a
USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 147).
• If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 29).
• Only use a USB cable no longer then 3 meter (118 inches).
Installation for Mac
Make sure that the machine is connected to your computer and
1 powered on.
Supported optional devices and features may differ according to your model (see "Features by
model" on page 7).
Useful network programs
There are several programs available to setup the network settings easily in a
2
network environment. For the network administrator especially, managing SetIP wired network setup
several machines on the network is possible.
This utility program allows you to select a network interface and manually
• Before using the programs below, set the IP address first. configure the IP addresses for use with the TCP/IP protocol.
• Some features and optional goods may not be available depending on • See "IPv4 configuration using SetIP (Windows)" on page 144.
model or country (see "Features by model" on page 7).
• See "IPv4 configuration using SetIP (Mac)" on page 145.
SyncThru™ Web Service • If your device does not support a network connection, it will not be able
to use this feature (see "Rear view" on page 23).
The web server embedded on your network machine allows you to do the • TCP/IPv6 is not supported by this program.
following tasks (see "Using SyncThru™ Web Service" on page 249).
• Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
Printing a network configuration report In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
IPv4 configuration using SetIP (Windows)
Before using the SetIP program, disable the computer firewall from Control
Press the (Menu) button on the control panel and select Network >
Panel > Security Center > Windows Firewall.
Network Conf. .
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address. The following instructions may differ for your model.
For example:
Download the software from the Samsung website then unpack and
• MAC Address: 00:15:99:41:A2:78 1 install it: (http://www.samsung.com > find your product > Support or
• IP Address: 169.254.192.192 Downloads).
correct.
Click Apply, and then click OK. The machine will automatically print the
6 Network Configuration Report. Confirm that all the settings are
IPv4 configuration using SetIP (Mac) correct.
Before using the SetIP program, disable the computer firewall from System
Preferences > Security (or Security & Privacy) > Firewall. IPv4 configuration using SetIP (Linux)
Download the software from the Samsung website then unpack and Before using the SetIP program, disable the computer firewall from System
1 install it: (http://www.samsung.com > find your product > Support or Preferences or Administrator.
Downloads).
Turn on the machine. The following instructions may vary from your model or operating systems.
2
Run downloaded SetIP application.
3
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 144) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
Make sure that the machine is connected to the network and powered
1 on. Also, your machine’s IP address should have been set (see "Setting IP
5 Follow the instructions in the installation window.
You can print a Network Configuration Report from the machine’s control
• The V4 driver is automatically downloaded from the Windows Update if
panel that will show the current machine’s host name (see "Printing a
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, http:// network configuration report" on page 165).
www.samsung.com > find your product > Support or downloads.
• You can download Samsung Printer Experience app from the
The driver is automatically installed from the Windows Update.
Windows Store. You need have a Microsoft account to use the Windows 5
Store.
a From Charms, select Search.
Silent installation Mode
b Click Store.
c Search and click Samsung Printer Experience.
Silent installation mode is an installation method that does not require any user
d Click Install.
intervention. Once you start the installation, the machine driver and software
• If you install the driver using the supplied software CD, V4 driver is not
are automatically installed on you computer. You can start the silent installation
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, http://www.samsung.com >find by typing /s or /S in the command window.
your product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to Command-line Parameters
install them using the supplied software CD.
Following table shows commands that can be used in the command window.
Make sure that the machine is connected to the network and powered
1 on. Also, your machine’s IP address should have been set (see "Setting IP Following command-line are effective and operated when command is
address" on page 144). used with /s or /S. But /h, /H or /? are exceptional commands that can be
operated solely.
From Charms, select Settings > Change PC settings > Devices.
2
Click Add a device.
3
Discovered machines will be shown on the screen.
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
IPv6 is supported properly only in Windows Vista or higher. From the control panel
If it’s your first time logging into SyncThru™ Web Service you need to
2 log-in as an administrator. Type in the below default ID and password.
1 Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
We recommend you to change the default password for security
reasons. Select one of the IPv6 addresses (Link-local Address, Stateless
2 Address, Stateful Address, Manual Address) from Network
• ID: admin
Configuration Report (see "Printing a network configuration report" on
• Password: sec00000 page 144).
When the SyncThru™ Web Service window opens, move the mouse • Link-local Address: Self-configured local IPv6 address (Address
3 cursor over the Settings of the top menu bar and then click Network starts with FE80).
Settings. • Stateless Address: Automatically configured IPv6 address by a
network router.
Click TCP/IPv6 on the left pane of the website.
4
2. Using a Network-Connected Machine 153
IPv6 configuration
• Stateful Address: IPv6 address configured by a DHCPv6 server.
10
With Access See"Access point without a USB cable"
Point on page 164 for Mac.
Introducing wireless set up methods
See "Using a network cable" on page
164.
You can set wireless settings either from the machine or the computer. Choose
the setting method from the below table. From the See "Using the WPS Settings menu" on
machine’s control page 156.
panel
• Some wireless network installation types may not be available See "Using the Wi-Fi Networks" on
depending on the model or country. page 158.
• It is strongly recommended that you set the password on Access Points. See "Setting the Wi-Fi Direct for mobile
Wi-Fi Direct setup
If you do not set the password on Access Points, they might be exposed printing" on page 166.
to illegal access from unknown machines including PCs, smart phones
and printers. Refer to the Access Point user' guide for password settings.
Items to prepare
• Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
You need to enter the PIN from the computer to connect to the access point
Connecting in PBC mode (or wireless router) varies depending on the access point (or wireless router)
you are using. Refer to the user's guide of the access point (or wireless
Press the (Menu) button on the control panel and select Network.
1 router) you are using.
Press Wi-Fi.
2
Follow the instruction on the display screen.
Press WPS > PBC. 5
3 The messages are displayed on the display screen.
Press the WPS (PBC) button on the access point (or wireless router).
4
Follow the instruction on the display screen.
5
The messages are displayed on the display screen.
Press the (Menu) button on the control panel and select Network.
1
Press Wi-Fi.
2
Press WPS > PIN.
3
Before starting, you will need to know the network name (SSID) of your wireless
Items to prepare
network and the network key if it is encrypted. This information was set when • Access point
the access point (or wireless router) was installed. If you do not know about your
• Network-connected computer
wireless environment, please ask the person who set up your network.
• Software CD that was provided with your machine
Press the (Menu) button on the control panel and select Network • A machine installed with a wireless network interface
1 from the display screen.
• USB cable
Press Wi-Fi On/Off > ON.
2
Creating the infrastructure network
The machine will display a list of available networks from which to
3 choose. After a network is chosen then printer will prompt for the Check whether the USB cable is connected to the machine.
corresponding security key.
1
Turn on your computer, access point, and machine.
Select the Wi-Fi network option you want.
2
4
13
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD.
Select Using a USB cable on the Select the Wireless Setup Method
7 screen. Then, click Next.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
After searching, the window shows the wireless network devices. Select
appears, click the window and select Run Setup.exe. 8 the name (SSID) of the access point you want to use and click Next.
Review and accept the installation agreements in the installation
4 window. Then, click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
Select Wireless on the Printer Connection Type screen. Then, click
5 Next. • Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
While setting the wireless network, the machine uses PC's wireless LAN. You
might not be able to connect to the Internet.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
Yes, I will set up my printer's wireless network. Then, click Next. Setup using Mac
If your printer is already connected on the network, select No, my
printer is already connected tomy network.
Items to prepare
Select Using a direct wireless connection on the Select the Wireless
6 Setup Method screen. Then, click Next.
• Access point
• Network-connected computer
• USB cable
• Even if your computer is running Windows 7 or higher, you cannot use Insert the supplied software CD into your CD-ROM drive.
this feature if your PC does not support wireless network. Set the wireless 2
network using a USB cable (see "Setting up via USB cable" on page 158).
Select the CD-ROM volume that appears on Finder.
3
• If below screen appears, press the (WPS) button from the control
panel within 2 minutes. Double-click Install Software icon.
4
Read the license agreement and check installation agreement button.
When the wireless network set up is completed, click Next. 5
7
Click Next.
8 Follow the instructions in the installation window. 6
2. Using a Network-Connected Machine 162
Wireless network setup
Select Wireless on the Printer Connection Type. • Authentication: Select an authentication type.
7 Open System: Authentication is not used, and encryption may or may
Click Next. not be used, depending on the need for data security.
8 Shared Key: Authentication is used. A device that has a proper WEP key
If the installer asks you to allow access to the keychain, click Deny. can access the network.
9 WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
If you clicked Always Allow in this step, the Select a wireless printer key (generally called Pre Shared Key pass phrase) that is manually
window appears without asking for access to the keychain. If this occurs, configured on the access point and each of its clients.
click Cancel in the Select a wireless printer window. • Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES)
• Network Key: Enter the encryption network key value.
On the Select the Wireless Setup Method screen, select Using a USB • Confirm Network Key: Confirm the encryption network key value.
10 cable, and then click Next. • WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
If the screen dose not appear, go to step 14.
The wireless network security window appears when the access point has
After searching, the window shows the wireless network devices. Select security enabled.
11 the name (SSID) of the access point you want to use and click Next. Enter the Network Key of the access point (or router).
When you set the wireless configuration manually, click Advanced Setting. The window showing the wireless network setting appears. Check the
• Enter the wireless Network Name: Enter the SSID of the access point
12 settings and click Next.
(SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
• You can start Wi-Fi Direct by using the control panel (see "Setting up Wi-
Fi Direct" on page 167).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
• Password setting is the numeric string, and the size is 8 ~ 64 characters.
If the Press WPS button on your printer screen appears, press the
Items to prepare (WPS) button from the control panel within 2 minutes.
• WiFi-enabled Mac running Mac OS 10.7 or higher and an access point
(router)
When the wireless network set up is complete, follow the instructions in
• Software CD that was provided with your machine 11 the installation window.
• A machine installed with a wireless network interface
15
log-in as an administrator. Type in the below default ID and Password. Turning the Wi-Fi network on/off
We recommend you to change the default password for security
reasons.
Check whether the network cable is connected to the machine. If not,
• ID: admin
1 connect the machine with a standard network cable.
• Password: sec00000
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
2 your machine’s new IP address in the browser window.
When the SyncThru™ Web Service window opens, click Network
5 Settings. For example,
• Password: sec00000
Click Wi-Fi.
6
You can turn the Wi-Fi network on/off.
7
You can enable Wi-Fi Direct feature by one of the following methods. • After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
• After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.
• If your mobile device does not support Wi-Fi Direct, you need to enter
the "Network Key" of a printer instead of pushing the WPS button.
18
• USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
• The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
• Security is not configured correctly. Check the configured security on your How to compare:
access point and machine. 1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 144).
2 Check the printer port's IP address from your computer.
Connecting Failure - General Connection Error a Click the Windows Start menu.
• Your computer is not receiving a signal from your machine. Check the USB • For Windows 8, from the Charms, select Search > Settings.
cable and your machine’s power. b For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
Connecting Failure - Connected Wired Network and Sound > Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
• Your machine is connected with a wired network cable. Remove the wired Devices and Printers.
network cable from your machine.
• For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
Connecting Failure - Assigning the IP address c Right-click your machine.
d For Windows XP Service Pack 3/2003/2008/Vista, press Properties.
• Cycle the power for the access point (or wireless router) and machine.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select the Printer properties.
PC Connection Error If Printer properties item has ► mark, you can select other printer
drivers connected with selected printer.
• The configured network address is unable to connect between your
e Click Port tab.
computer and machine.
f Click Configure Port.. button.
- For a DHCP network environment g Check if Printer Name or IP Address: is the IP address on the network
The receives the IP address automatically (DHCP) when computer is configuration Sheet.
configured to DHCP. 3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
If the printing job is not working in DHCP mode, the problem may be caused connect to a network printer. Then reconnect the IP address.
by the automatically changed IP address. Compare the IP address between
For example, • Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
If the computer’s network information is as shown below:
communication.
▪ IP address: 169.254.133.42
• Check whether firewall software (V3 or Norton) is blocking the
▪ Subnet Mask: 255.255.0.0 communication.
Then the machine’s network information should be as below: If the computer and the machine are connected on the same network and it
▪ IP address: 169.254.133.43 cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
▪ Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
try searching for the machine again.
▪ Gateway: 169.254.133.1
• Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
Other problems • Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
If problems occur while using the machine on a network, check the following: router) administrator.
• Check the machine's IP address. Reinstall the machine driver and change the
For information on the access point (or wireless router), refer to its own settings to connect to the machine on the network. Due to the
user's guide. characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
• You cannot enable wired and wireless networks at the same time. Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
• Your computer, access point (or wireless router), or machine may not be address that is set with the MAC address. You can identify the Mac address
turned on. of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 144).
• This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
• You cannot use infrastructure mode at the same time for Samsung wireless
network machines.
• The machine is located away from obstacles that could block the wireless
signal.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
• The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
• The maximum number of device that can be connected via Wi-Fi Direct is 3.
• If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g.
• If the access point is set to work with the 802.11n standard only, it may not
connect to your machine.
Samsung Mobile Print is a free application that enables users to print photos, • Android OS 2.3 or higher
documents, and web pages directly from your smartphone or tablet. Samsung • iOS 7.0 or higher
Mobile Print is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung Mobile Print application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction, scan any document into a JPG, PDF, or PNG format for quick and
easy viewing on your mobile device.
20
from your cell phone just by holding your cell phone over the NFC tag on your Printing
printer. It does not require installing print driver or connecting to an access
point. You just need NFC supported cell phone. In order to use this feature,
Check that NFC and Wi-Fi Direct features are enabled on your cell phone
Samsung Mobile Print app needs to be installed on your cell phone. 1 and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-
Fi Direct for mobile printing" on page 166).
• Depending on the material of the cell phone cover, NFC recognition may
Tag the NFC antenna on your cell phone (usually located on the back of
not work properly. 2 the cell phone) over the NFC tag( ) on your printer.
• Depending on the cell phone you are using, the transmission speed may
differ. Wait few seconds for Samsung Mobile Print app to start.
22
Requirements
• NFC and Wi-Fi Direct enabled, Mobile Print app installed cell phone with
Android OS 4.0 or higher.
Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct
feature on your cell phone when you enable the NFC feature. We
recommend you to upgrade your cell phone to Android OS 4.1 or higher to
use the NFC feature.
Tag the NFC antenna on your cell phone(usually located on the back of
4 the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for the cell phone to connect to the printer.
Scanning • For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
Check that NFC and Wi-Fi Direct enabled features are on your cell phone
1 and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
Fi Direct for mobile printing" on page 166). update the PIN number.
• If you do not have Samsung Mobile Print app installed on your cell
Tag the NFC antenna on your cell phone(usually located on the back of
2 the cell phone) over the NFC tag( ) on your printer.
phone, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
Wait few seconds for Samsung Mobile Print app to start.
the cell phone) over the NFC tag( ) on your printer. Sending Fax
Wait few seconds for the cell phone to connect to the printer.
Check that NFC and Wi-Fi Direct features are enabled on your mobile
1 device and Wi-Fi Direct feature is enabled on your printer (see "Setting
the Wi-Fi Direct for mobile printing" on page 166).
Tag the NFC tag on your mobile device (usually located on the back of
2 the mobile device) over the NFC tag( ) on your printer.
Wait few seconds for the Samsung Mobile Print app to start.
• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
If you want to continue scanning, follow the instruction on the app screen.
the . • For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
Registering Google Cloud Printer • For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
Check that NFC and Wi-Fi Direct features are enabled on your mobile
1 device and Wi-Fi Direct feature is enabled on your printer.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
Tag the NFC tag on your mobile device (usually located on the back of
2 the mobile device) over the NFC tag( ) on your printer.
• If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
Wait a few seconds for the Samsung Mobile Print app to start. download page. Download the app and try again.
Click Settings > Network Settings > mDNS. Then, select Enable.
27
6
Setting up the machine for Mopria printing
Click Security > System Security > Feature Management > Mopria.
7 Then, select Enable.
Bonjour(mDNS) and IPP protocols are required on your machine to use the
Mopria feature. Perform the following steps to enable the Mopria feature. 28
For example,
Open the email, photo, web page, or document that you want to print.
1
Tap Print on the menu in the app.
2
Select your printer, and then configure the print options.
3
Touch Print again to print the document.
4
To cancel a print job: Select and delete the document from the print queue
in the Notification Bar.
• ID: admin
AirPrint allows you to wirelessly print directly from iPhone, iPad and
iPod touch running the latest version of iOS. • Password: sec00000
When the Embedded Web Service window opens, click Settings >
5 Network Settings.
30
methods.
Printing via AirPrint
Check whether the machine is connected to the network.
1 For example, the iPad manual provides these instructions:
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
2 your machine’s new IP address in the browser window. Open your email, photo, web page, or document you want to print.
1
For example,
Touch the action icon( ).
2
Select your printer driver name and option menu to set up.
Click Login in the upper right of the SyncThru™ Web Service website.
3
3 Touch Print button. Print it out.
4
If you press the ( ) button from Samsung Cloud Print app, Your mobile • ID: admin
device and printer or MFP can be paired , QR code, or by manually entering • Password: sec00000
its MAC address. Once paired, you can print or scan from anywhere and
everywhere.
If you want to create a new user or change the password, see "Security tab"
on page 250.
32
Registering your Printer to Samsung Cloud server When the SyncThru™ Web Service window opens, click Settings >
5 Network Settings > Samsung Cloud Print.
Place a single document face down on the document glass, or load the
1 documents face up into the document feeder (see "Loading originals" on
page 48).
When the user is not registered in the Samsung Cloud Print, a confirmation
window will pop up. Select a work in progress or not.
• Password: sec00000
34
Registering your Google account to the printer If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
• Make sure the printer machine is turned on and connected to a wired or provider or network administrator for more information.
wireless network that has access to the Internet.
• You should create your Google account in the advance.
When the SyncThru™ Web Service window opens, click Settings >
7 Network Settings > Google Cloud Print.
Open the Chrome browser.
1 8 Enter your printer’s name and description.
Visit www.google.com.
2 9 Click Register.
Sign in to the Google website with your Gmail address. The confirmation pop-up window appears.
3
Enter your printer’s IP address in the address field and press the Enter key
4 or click Go. If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
If you do not have the application, download it from the application store
such as Android Market or App Store.
You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33).
• The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing (Menu).
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• For models that do not have the (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 24).
• Some menu names may differ from your machine depending on its options or the models.
Reduces the white gap caused by misalignment of color Darkness You can adjust the degree of darkness. This feature allows
dark images to be printed into lighter images, or light
Trapping channels in color printing mode. Also black text will be images into darker images.
overprinted on other colors.
SkipBlankPages This option allows you to specify not to print blank pages
in the original data.
Item Description
Copy feature
Adjusts the brightness level to make a copy that is
Darkness easier to read, when the original contains faint
markings and dark images (see "Darkness" on page 59)
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on Improves the copy quality by selecting the document
Original Type
page 33). type for the current copy job (see "Original" on page 59)
Collation Set the machine to sort the copy job. For example, if you
make 2 copies of a 3 page original, one complete 3 page
To change the menu options:
document will print followed by a second complete
In copy mode, press (Menu) > Copy Feature on the control panel. document.
2
3 4
Item Description Layout > 2-up or
Layout > 4-up
1
Original Size Sets the image size.
Item Description
Copy Setup
prints one side of the original on the upper half of the
paper and the other side on the lower half without
Layout > ID Copy
reducing the size of the original. This feature is helpful
Some menus may not appear in the display depending on options or
for copying a small-sized item such as business card.
models. If so, it is not applicable to your machine (see "Menu overview" on
Prints an image without its background. This copy page 33).
feature removes the background color and can be
helpful when copying an original containing color in
the background, such as a newspaper or a catalog. To change the menu options:
• Off: Does not use this feature.
Adjust Bkgd. In copy mode, press (Menu) > Copy Setup on the control panel.
• Auto: Optimizes the background.
• Enhance Lev.1~2: The higher the number is, the
more vivid the background is. • C48xW series: When the Scan to button’s LED is off, the machine is in
copy mode.
• Erase Lev.1~4: The higher the number is, the lighter
the background is. • C48xFN/C48xFW series: Press (copy) on the control panel.
Item Description
Change Default > Improves the copy quality by selecting the document
Original Size size for the current copy job.
Change Default > You can enter the number of copies using the number
Copies keypad.
Set the machine to sort the copy job. For example, if you Adjusts the brightness level to make a copy that is
Change Default >
make 2 copies of a 3 page original, one complete 3 page easier to read, when the original contains faint
Darkness
document will print followed by a second complete markings and dark images (see "Darkness" on page 59)
document.
Change Default > Improves the copy quality by selecting the document
• On: Prints output in sets to match the sequence of Original Type type for the current copy job (see "Original" on page 59)
originals.
Item Description
Fax Feature
Sends a fax to multiple destinations (see "Sending a fax
to multiple destinations" on page 64).
Some menus may not appear in the display depending on options or Multi Send
models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.
page 33).
Item Description
Sending setup
Select the maximum modem speed you want if the
Modem speed
phone line fails to sustain a higher modem speed.
Some menus may not appear in the display depending on options or Prints a transmission report with a minimized image of
Image TCR
models. If so, it is not applicable to your machine (see "Menu overview" on the first page of the fax sent.
page 33).
Sets the dialing mode to either tone or pulse. This
Dial Mode setting may not be available depending on your
country.
To change the menu options:
• Press (fax) > (Menu) > Fax Setup > Sending on the control panel. 5
Receiving setup
Item Description
Sends faxes using error correction mode (ECM) to • Press (fax) > (Menu) > Fax Setup > Receiving on the control panel.
ECM Mode makes sure the faxes are sent smoothly without any
error. It may take more time.
Item Description
Sets the machine to print a report whether a fax
Receive Mode Selects the default fax receiving mode.
transmission was successfully completed or not. If you
Fax Confirm.
select On-Error, the machine prints a report only when
a transmission is not successful.
Item Description
Another setup
Specifies the number of times the machine rings before
Ring To Answer
answering an incoming call.
Automatically prints the page number, and the date Some menus may not appear in the display depending on options or
Stamp Rcv Name and time of reception at the bottom of each page of a models. If so, it is not applicable to your machine (see "Menu overview" on
received fax. page 33).
Item Description
Scan feature
• USB Feature > Original Type Sets the original document’s type.
• Email Feature > Original Type
Some menus may not appear in the display depending on options or • Samsung Cloud > Original Type
models. If so, it is not applicable to your machine (see "Menu overview" on
page 33). • USB Feature > Resolution Sets the image resolution.
• Email Feature > Resolution
Item Description
Scan setup
Change Default > Resets the Samsung Cloud scan setting to the printer’s
Samsung Cloud out-of-box state.
• C48xW series: When the Scan to button’s LED is on, the machine is in
scan mode.
Item Description
Change Default > Resets the USB scan setting to the printer’s out-of-box
USB Default state.
Change Default > Resets the Email scan setting to the printer’s out-of-box
Email Default state.
Item Description
Machine setup
Sets how long the machine waits before going to power
save mode.
Power Save When the machine does not receive data for an extended
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on period of time, power consumption is automatically
page 33). lowered.
Auto Power Off Turns power off automatically when the machine has
been in power save mode for the length of time set in
To change the menu options: Auto Power Off > On > Timeout.
• Press (Menu) > System Setup > Machine Setup on the control panel.
• This option only appears in the C48x/C48xW
Item Description series.
Sets the machine ID which will be printed at the top of • To turn the machine on again, press the
Machine ID (Power/Wake Up) button on the control
each fax page that you send.
panel (make sure the main power switch is on).
Sets the fax number which will be printed at the top of
Fax Number • If you run the printer driver or Samsung Easy
each fax page that you send. Printer Manager, the time automatically
Date & Time Sets the date and time. extends.
• While the machine is connected to the
Selects the format for displaying time between 12 hr. and network or working on a print job, Auto
Clock Mode
24 hr. Power Off feature doesn't work.
Sets the language of the text that appears on the control
Language
panel display.
You can set the condition to wake up from power-save Determine whether or not the machine continues
mode. printing when it detects the paper does not match the
paper settings.
• On: The machine wake up from the power save mode
on the following cases: • Off: If a paper mismatch occurs, the machine waits
Wakeup Event - Pressing any button until you insert the correct paper.
- Opening or closing the paper tray Auto Continue • After 0 Sec: Even though a paper mismatch occurs,
- Inserting paper in the document feeder the machine continues printing.
• Off: The machine wake up from the power save mode • After 30 Sec: If a paper mismatch occurs, an error
only when the Power/Wake Up button is pressed. message will display. The machine waits for about 30
second, then automatically clear the message and
Sets the time that the machine remembers previously continue printing.
System Timeout used copy settings. After the timeout, the machine
restores the default copy settings. Automatically substitutes the printer driver’s paper size
to prevent the paper mismatch between Letter and A4.
Sets the length of time the printer waits before printing Paper Substit. For example, if you have A4 paper in the tray but you set
Job Timeout the last page of a print job that does not end with a the paper size to Letter in the printer driver, the machine
command to print the page. prints on A4 paper and vice versa.
Optimize print quality according to the machine’s Allows you to save print resources and enables eco-
Altitude Adj.
altitude. friendly printing.
Optimizes print quality according to the humidity in the • Default Mode: Select whether to turn the Eco mode
Humidity on or off.
environment.
Eco Settings
On force (On-Forced): Sets the Eco mode on with
password. If a user wants to turn the Eco mode
on/off, the user needs to enter the password.
Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on models. If so, it is not applicable to your machine (see "Menu overview" on
page 33). page 33).
• Press (Menu) > System Setup > Paper Setup on the control panel. • Press (Menu) > System Setup > Sound/Volume on the control panel.
Sets the paper size as A4, Letter, or other paper sizes, Turns the key sound on or off. With this option set to on,
Paper Size Key Sound
according to your requirements. a tone sounds each time a key is pressed.
Paper Type Chooses the type of the paper for each tray. Turns the alarm sound on or off. With this option set to
Alarm Sound on, an alarm tone sounds when an error occurs or fax
Margin Sets the margins for the document.
communication ends.
Item Description
Report
Turns on or off the sounds from the telephone line
through the speaker, such as a dial tone or a fax tone.
With this option set to Comm. which means the speaker
Some menus may not appear in the display depending on options or
is on until the remote machine answers.
models. If so, it is not applicable to your machine (see "Menu overview" on
page 33).
You can adjust the volume level using On Hook
Dial. You can adjust the speaker volume only
when the telephone line is connected. To change the menu options:
Speaker
a Press (fax) on the control panel. • Press (Menu) > System Setup > Report on the control panel.
b Press On Hook Dial. A dial tone sounds from
the speaker. Item Description
c Press the arrows until you hear the volume you
want. Prints a report on the machine's overall
Configuration
d Press On Hook Dial to save the change and configuration.
return to ready mode.
Supplies Info. Prints supplies’ information page.
Item Description
Maintenance
Prints a transmission report including the fax
number, the number of pages, the elapsed time
of the job, the communication mode, and the
Fax Confirm. communication results for fax job. You can set up Some menus may not appear in the display depending on options or
your machine to automatically print a models. If so, it is not applicable to your machine (see "Menu overview" on
transmission confirmation report after each fax page 33).
job.
Prints information on the faxes you have recently • Press (Menu) > System Setup > Maintenance on the control panel.
Fax Sent
sent.
Before you set the altitude value, determine the altitude where you are.
You can set the altitude value from Device Settings in Samsung Easy Printer
Manager program.
• If your machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
252).
• If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 249).
• You can also set the altitude in System Setup option on the machine’s
display (see "Machine’s basic settings" on page 37).
C48xFN/C48xFW series only (see "Control panel overview" on page 24). Keypad letters and numbers
As you perform various tasks, you may need to enter names and numbers. For
• Special character sets may differ from your machine depending on its
example, when you set up your machine, you enter your name or your options or the models.
company’s name, and the fax number. When you store fax numbers or email • Some of the follow key values may not appear depending on the job you
addresses in memory, you may also enter the corresponding names. are doing.
C48xFN/C48xFW series only (see "Control panel overview" on page 24). Using speed dial numbers
When you are prompted to enter a destination number while sending a fax,
You can set up speed number with the fax numbers you use frequently via
enter the speed dial number at which you stored the number you want.
SyncThru™ Web Service and then easily and quickly enter fax numbers by
entering the location numbers assigned to them in address book.
• For a one-digit (0-9) speed dial number, press and hold the
3 corresponding digit button on the number keypad for more than 2
seconds.
Registering a speed dial number
• For a two- or three-digit speed dial number, press the first digit button(s)
and then hold down the last digit button for more than 2 seconds.
Select (fax) > (Address Book) > New&Edit > Speed Dial on
1 the control panel. • You can print the address book list by selecting (fax) >
(Address Book) > Print.
Enter a speed dial number and press OK.
2
5
If an entry is already stored in the number you choose, the display shows the
message to allow you to change it. To start over with another speed dial Editing speed dial numbers
number, press (Back).
Select (fax) > (Address Book) > New&Edit > Speed Dial on
1 the control panel.
Enter the name you want and press OK.
3
Enter the speed dial number you want to edit and press OK.
Enter the fax number you want and press OK.
2
4 Change the name and press OK.
3
Press the (Stop/Clear) button to return to ready mode.
5 Change the fax number and press OK.
4
Press (Stop/Clear) to return to ready mode.
5
4. Special Features 211
Setting up the fax address book
6 7
Select (fax) > (Address Book) > New&Edit > Group Dial on Select (fax) > (Address Book) > New&Edit > Group Dial on
1 the control panel.
1 the control panel.
Enter a group dial number and press OK. Enter the group dial number you want to edit and press OK.
2 2
Enter a new speed dial number to add and press OK, then Add? appears.
If an entry is already stored in the number you choose, the display shows the
3
Enter a speed dial number stored in the group and press OK, Delete?
message to allow you to change it. To start over with another speed dial
appears.
number, press (Back).
There are two ways to search for a number in memory. You can either scan from
You can check your (Address Book) settings by printing a list.
A to Z sequentially, or you can search by entering the first letters of the name
associated with the number.
Select ct (fax) > (Address Book) > Print on the control panel.
1
Select ct (fax) > (Address Book) > Search&Dial > Speed Dial
1 or Group Dial on the control panel. 2 Press OK.
The machine begins printing.
Enter All or ID and press OK.
2
Press the name and number or the keypad button labeled with the letter
3 you want to search.
For example, if you want to find the name “MOBILE,” press the 6 button,
which is labeled with “MNO.”
6
Changing the default print settings
If you want to change the settings for each print job, change it in Printing
Click the Windows Start menu. Preferences.
1
• For Windows 8, from the Charms, select Search > Settings.
11
For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
2 Setting your machine as a default machine
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
Click the Windows Start menu.
• For Windows Server 2008 R2, select Control Panel > Hardware > 1
Devices and Printers. • For Windows 8, from the Charms, select Search > Settings.
• For Windows 7/8, select Control Panel > Devices and Printers. For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
2
Right-click on your machine. • For Windows Server 2008/Vista, select Control Panel > Hardware
3 and Sound > Printers.
For Windows XP Service Pack 3/Server 2003/Server 2008/Vista, select
4 Printing Preferences.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
For Windows 7/8 or Windows Server 2008 R2, from context menus, select • For Windows 7/8, select Control Panel > Devices and Printers.
Printing preferences.
12
Printing to a file (PRN) If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
You will sometimes need to save the print data as a file. differ, depending on your operating system or the application you are
using.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name that appears in the printer properties window may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help"
on page 55).
Item Description
Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
Poster Printing together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic
tab to make it easier to paste the sheets together.
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to
produce a booklet.
Booklet Printinga
• This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
9
8 • The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see
what paper sizes are available.
• If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without or
mark).
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
• This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
• If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page
of the document first. After that, a message appears on your computer.
• Skip Blank Pages feature does not work when you select the duplex option.
Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease
the document.
The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
Watermark
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
• Header: You can add the selected text to the top left, top center, or top right.
• Footer: You can add the selected text to the bottom left, bottom center, or bottom right.
a To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page
54).
b From the Advanced tab, select Edit... from the Watermark drop-down list.
c Enter a text message in the Watermark Message box. You can enter up to 256 characters.
Watermark When the First Page Only box is checked, the watermark prints on the first page only.
(Creating a watermark) d Select watermark options.
You can select the font name, style, size, and shade from the Font Attributes section, as well as set the angle of the watermark from the
Watermark Alignment and Angle section.
e Click Add to add a new watermark to the Current Watermarks list.
f When you finish editing, click OK or Print until you exit the Print window.
a To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page
54).
Watermark b Click the Advanced tab, select Edit... from the Watermark drop-down list.
(Editing a watermark) c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.
a To change the print settings from your software application, access Printing Preferences.
Watermark b Click the Advanced tab, select Edit... from the Watermark drop-down list.
(Deleting a watermark) c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.
This option is available only when you use the PCL/SPL printer driver (see "Software" on page 8).
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
Overlaya exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
• The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a
watermark.
• The resolution of the overlay document must be the same as that of the document you will print with the overlay.
a Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to
appear when printed as an overlay.
b To save the document as an overlay, access Printing Preferences.
c Click the Advanced tab, and select Create from the Overlay drop-down list.
Overlaya
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
(Creating a new page C:\Formover).
overlay) e Click Save.
f Click OK or Print until you exit the Print window.
When a confirming message window appears, click Yes.
g The file is not printed. Instead, it is stored on your computer hard disk drive.
Mac printing
You can use advanced printing features when using your machine.
Open an application and select Print from the File menu. The machine name,
Some features may not be available depending on models or options. It
which appears in the printer properties window, may differ depending on the
means that the features are not supported.
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Printing a document
Printing multiple pages on one sheet
When you print with a Mac, you need to check the printer driver settings in each
You can print more than one page on a single sheet of paper. This feature
application you use. Follow the steps below to print from a Mac:
provides a cost-effective way to print draft copies.
Open the document to print.
1 Open an application, and select Print from the File menu.
1
Open the File menu and click Page Setup (Document Setup in some
2 Select Layout from the drop-down list under Orientation. In the Pages
applications). 2 per Sheet drop-down list, select the number of pages you want to print
Choose your paper size, orientation, scaling, other options, and make on one sheet of paper.
3 sure that your machine is selected. Click OK.
Select the other options to use.
3
Open the File menu and click Print.
4 Click Print.
4
Choose the number of copies and indicate which pages to print.
5 The machine prints the selected number of pages to print on one sheet
of paper.
Click Print.
6
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
• Short-Edge Binding: This option is the type often used with calendars.
From your Mac application, select Print from the File menu.
1
Select Layout from the drop-down list under Orientation.
2
Select a binding orientation from the Two-Sided option.
3
Select the other options to use.
4
Click Print and the machine prints on both sides of the paper.
5
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
Linux printing
Click Print.
8
Some features may not be available depending on models or options. It Automatic/manual duplex printing may not be available depending on
means that the features are not supported. models. You can alternatively use the lpr printing system or other
applications for odd-even printing (see "Features by model" on page 7).
15
• Samsung Easy Document Creator: You can use this program to scan
images or documents (See "Using Samsung Easy Document Creator" on
Basic scanning method page 254).
• WIA: WIA stands for Windows Images Acquisition. To use this feature, your
computer must be connected directly with the machine via a USB cable (see
This feature may not be available depending on model or optional goods "Scanning using the WIA driver" on page 231).
(see "Variety feature" on page 10).
• Scan to USB: You can scan a document and save the scanned image onto a
USB memory device (see "Scanning to a USB memory device" on page 69).
You can scan the originals with your machine via a USB cable or the network. The
following methodoloqies can be used for scanning your documents: 16
• Scan to PC: Scan the originals from the control panel. Then, the scanned Setting the scan settings in the computer
data will be stored in the connected computers My Documents folder (see
"Basic Scanning" on page 62).
• Scan to Email: You can send the scanned image as an email attachment This feature may not be available depending on model or optional goods
(see "Scanning to email" on page 228). (see "Features by model" on page 7).
• Image tab: Contains settings related to image altering. • ID is the same ID as the registered scan ID for Samsung Easy Printer
Manager > Advanced Settings > Scan to PC Settings.
Press Save > OK.
5 • Password is the 4 digit number registered password for Samsung Easy
Printer Manager > Advanced Settings > Scan to PC Settings.
17
Scanning from network connected machine Select the option you want and press OK.
4
Scanning begins.
This feature is not available for the machine that does not support the
5
network interface (see "Rear view" on page 23).
Scanned image is saved in computer’s C:\Users\users name\My
Documents. The saved folder may differ, depending on your operating
Make sure the printer driver is installed on your computer using the software CD, system or the application you are using.
since the printer driver includes the scan program (see "Installing the driver
locally" on page 29).
Scanning to email • If the authentication method of SMTP server is POP3 before SMTP, put a
check mark of SMTP Requires POP Before SMTP Authentication.
• Enter the IP address and port number.
Setting up an email account 1 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 48).
Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service"
1 on page 249).
Select (scan) > Scan to Email on the control panel.
2
Select Settings > Network Settings and Outgoing Mail Server(SMTP).
2 3 Enter the sender’s and recipient’s email address.
Press Apply.
7 6 The machine begins scanning and then sends the email.
Scanning to WSD • The IP address for WSD printer is http://IP address/ws/ (example: http://
111.111.111.111/ws/).
• If no WSD printer is displayed in the list, click The printer that I want
Scans the originals and saves the scanned data on a connected computer if the isn't listed > Add a printer using a TCP/IP address or hostname and
computer supports the WSD (Web Service for Device) feature. To use the WSD select Web Services Device from Device type. Then enter the printer's
feature, you need to install the WSD printer driver on your computer. For IP address.
Windows 7, you can install the WSD driver by Control Panel > Devices and
Printers > Add a printer. Click Add a network printer from the wizard.
Follow the instructions in the installation window.
4
• The machine that does not support the network interface, it will not be
able to use this feature (see "Features by model" on page 7). Scanning using the WSD feature
• The WSD feature works only with Windows Vista® or later version that are
Make sure that the machine is connected to your computer and
the WSD-compliant computer. 1 powered on.
• The following installation steps are based on Windows 7 computer.
Place a single document face down on the document glass, or load the
2 documents face up into the document feeder (see "Loading originals" on
page 48).
Installing a WSD Printer Driver
Select (Scan) > Scan to WSD on the control panel.
3
Select Start > Control Panel > Devices and Printers > Add a printer.
1
If you see Not Available message, check the port connection. Or check the
Click Add a network, wireless or Bluetooth printer from the wizard.
2 printer driver for WSD is correctly installed.
In the printers list, select the one you want to use, and then click Next.
3 Select your computer name from WSD PC List.
4
Select the option you want and press OK.
5
Scanning begins.
6
4. Special Features 229
Scan features
Select the type of scanning or a favorites and then make adjustments to
5
20
Place a single document face down on the document glass, or load the
1 documents face up into the document feeder (see "Loading originals" on 21
page 48).
Scanning from image editing program
From the Start menu select Programs or All Programs > Samsung
2 Printers. You can scan and import documents in the image editing software such as
For Mac, open the Applications folder > Samsung folder > Samsung Adobe Photoshop, if the software is TWAIN-compliant. Follow the steps below
to scan with TWAIN-compliant software:
Easy Document Creator.
Place a single document face down on the document glass, or load the Place a single document face down on the document glass, or load the
2 documents face up into the document feeder (see "Loading originals" on
2 documents face up into the document feeder (see "Loading originals" on
page 48). page 48).
Open an application, such as Adobe Photoshop. Click Start > Control Panel > Hardware and Sound > Devices and
3 3 Printers.
Click File > Import, and select the scanner device.
4 Right-click on device driver icon in Printers and Faxes > Start Scan.
Set the scan options.
4
5 New Scan application appears.
Scan and save your scanned image.
5
6 Choose your scanning preferences and click Preview to see how your
6 preferences affect the picture.
22
Scanning using the WIA driver Scan and save your scanned image.
7
Your machine supports the Windows Image Acquisition (WIA) driver for 23
The WIA driver works only on Windows OS (not supported Windows 2000)
with a USB port.
Linux scanning
Make sure that your machine is connected to a network.
1
Make sure that the machine is connected to your computer and
Place the originals face up in the ADF or place a single original face down
1
2 on the scanner glass and close the ADF (see "Loading originals" on page
powered on.
• For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number
page 63).
• C48xFN/C48xFW series only (see "Control panel overview" on page 24).
Press (Redial/Pause) button on the control panel.
1
Select the fax number you want.
25 2
Ten recently sent fax numbers with ten received Caller IDs are shown.
Automatic redialing
When an original is loaded in the document feeder, the machine
When the number you have dialed is busy or there is no answer when you send
3 automatically begins to send.
a fax, the machine automatically redials the number. The redial time depends on
If an original is placed on the scanner glass, select Yes to add another
the country's factory default setting. page. Load another original and press OK. When you have finished,
select No when Another Page? appears.
When the display shows Retry Redial?, press (Start) button to redial the
number without waiting. To cancel the automatic redialing, press (Stop/ 27
Clear).
Confirming a transmission
To change the time interval between redials and the number of redial attempts.
When the last page of your original has been sent successfully, the machine
Press (fax) > (Menu)> Fax Setup > Sending on the control beeps and returns to ready mode.
1 panel.
When something goes wrong while sending your fax, an error message appears
Select Redial Times or Redial Term you want. on the display. If you receive an error message, press (Stop/Clear) to clear
2 the message and try to send the fax again.
Select the option you want.
3
Enter the recipient’s fax number and set the options if necessary.
5
• This feature may not be available depending on model or optional goods
Click Send.
(see "Features by model" on page 7). 6
You can send a fax from your computer without going to the machine. Checking the sent fax list (Windows)
Make sure that your machine and the computer are connected to the same
You can check the sent fax list from your computer.
network.
From the Start menu, click Programs or All Programs > Samsung Printers>
Fax Transmission History. Then, the window appears with the list of faxes sent.
Sending a fax (Windows)
To send a fax from your computer, the Samsung Network PC Fax program For more information about Fax Transmission History, click the Help ( )
must be installed. This program is installed when you install the printer driver. button.
Delaying a fax transmission If you set a time earlier than the current time, the fax will be sent at that time
on the following day.
You can set your machine to send a fax at a later time when you will not be
present. You cannot send a color fax using this feature. The original is scanned into memory before transmission.
9
The machine returns to ready mode. The display reminds you that you
Place a single document face down on the document glass, or load the
1 documents face up into the document feeder.
are in ready mode and that a delayed fax is set.
Adjust the resolution and the darkness to suit your fax needs. Press (Menu) > System Setup > Report > Scheduled Jobs on the
3 control panel.
Press (Menu) > Fax Feature > Delay Send on the control panel.
4
Enter the number of the receiving fax machine and press OK.
5 Canceling a reserved fax job
The display asks you to enter another fax number to send the document.
6
Press (fax) > (Menu) > Fax Feature > Cancel Job on the control
7 To enter more fax numbers, press OK when Yes highlights and repeat 1 panel.
steps 5.
Select the fax job you want and press OK.
2
You can add up to 10 destinations.
Press OK when Yes highlights.
3
The selected fax is deleted from memory.
Enter the job name and the time.
8 Press (Stop/Clear) to return to ready mode.
4
You can set the machine to forward the received or sent fax to other destination You can set the machine to forward the received or sent fax to other destination
by a fax, an email or a server. If you are out of office but have to receive the fax, by a fax, an email or a server. If you are out of office but have to receive the fax,
this feature may be useful. this feature may be useful.
Press (fax) > (Menu) > Fax Feature > Rcv. Forward >Forward
1 Place a single document face down on the document glass, or load the 1 to Fax, Forward to PC, Fwd. to Email > Forward on the control panel.
documents face up into the document feeder.
Press (fax) > (Menu) > Fax Feature > Send Forward > Forward
2 to Fax , Fwd. to Email > On on the control panel.
• Forward options may not be available depending on model or optional
goods (see "Variety feature" on page 10).
• To set the machine to print out a fax when fax forwarding has been
Forward options may not be available depending on model or optional completed, select Forward&Print.
goods (see "Variety feature" on page 10).
Enter the destination fax number, email address, or server address and
2 press OK.
Enter the destination fax number, email address, or server address and
3 press OK.
Enter the starting tim and ending time, then press OK.
3
Press (Stop/Clear) to return to ready mode.
4 Press (Stop/Clear) to return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax machine. 4
Subsequent sent faxes will be forwarded to the specified fax machine.
• None: After receiving a fax, the machine does not notify the user or
opens the application.
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 7). Press Save > OK.
5
• To use this feature, set the option on the control panel:
33
Press (fax) > (Menu) > Fax Feature > Rcv. Forward > Forward
to PC > Forward the control panel. Changing the receive modes
Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode
Open the Samsung Easy Printer Manager.
1
1 on the control panel.
Select Fax to PC Settings menu. • Fax: Answers an incoming fax call and immediately goes into the fax
3 reception mode.
Use Enable Fax Receiving from Device to change the fax settings.
4 • Tel: Receives a fax by pressing (On Hook Dial) and then
• Image Type: Convert the received faxes to PDF or TIFF.
(Start) button.
• Save Location: Select location to save the converted faxes.
• Ans/Fax: Is for when an answering machine is attached to your
• Prefix: Select prefix. machine. Your machine answers an incoming call, and the caller can
leave a message on the answering machine. If the fax machine
• Print received fax: Set to print information for the received fax after
senses a fax tone on the line, the machine automatically switches to
receiving the fax.
Fax mode to receive the fax.
• Notify me when complete: Set to show the popup window to
notify receiving a fax.
To use the Ans/Fax mode, attach an answering machine to the EXT socket Receiving manually in Tel mode
on the back of your machine.
You can receive a fax call by pressing (On Hook Dial) button and then
• DRPD: You can receive a call using the Distinctive Ring Pattern
Detection (DRPD) feature. Distinctive Ring is a telephone company pressing (Start) when you hear a fax tone.
service which enables an user to use a single telephone line to
answer several different telephone numbers. For further details, see 35
Receiving faxes with an extension telephone This setting may not be available depending on your country.
When you are using an extension telephone connected to the EXT socket, you
Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode
can receive a fax from someone you are talking to on the extension telephone, 1 > Waiting Ring on the control panel.
without going to the fax machine.
When you receive a call on the extension phone and hear fax tones, press the Call your fax number from another telephone.
keys *9* on the extension phone. The machine receives the fax.
2
When your machine begins to ring, do not answer the call. The machine
*9* is the remote receive code preset at the factory. The first and the last 3 requires several rings to learn the pattern.
asterisks are fixed, but you can change the middle number to whatever you
want. When the machine completes learning, the display shows Completed
DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears.
• DRPD must be set up again if you re-assign your fax number, or connect
the machine to another telephone line.
37
• After DRPD has been set up, call your fax number again to verify that the
Receiving faxes using DRPD mode machine answers with a fax tone. Then have a call placed to a different
number assigned to that same line to be sure the call is forwarded to the
extension telephone or answering machine plugged into the EXT socket.
This setting may not be available depending on your country. Distinctive Ring is
a telephone company service which enables an user to use a single telephone
line to answer several different telephone numbers. This feature is often used by
answering services who answer telephones for many different clients and need
to know which number someone is calling in on to properly answer the phone.
Since your machine is a multi-tasking device, it can receive faxes while you are
This feature may not be available depending on model or optional goods making copies or printing. If you receive a fax while you are copying or printing,
(see "Features by model" on page 7). your machine stores incoming faxes in its memory. Then, as soon as you finish
copying or printing, the machine automatically prints the fax.
You may need to prevent your received faxes from being accessed by
unauthorized people. Turn on secure receiving mode, then all incoming faxes If fax is received and being printed, other copy and print jobs cannot be
go into memory. You can print the incoming faxes by entering the password. processed at the same time.
To use the secure receiving mode, activate the menu from (fax) >
(Menu) > Fax Feature > Secure Receive on the control panel.
Select (fax) > (Menu) > Fax Feature > Secure Receive > Print
1 on the control panel.
Make sure that the machine is connected to your computer and powered on.
1
From the Start menu, select Programs or All Programs.
2
• For Windows 8, from the Charms, select Search > Apps.
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as
captured or edited.
• This feature may not be available depending on model or optional goods (see "Software" on page 8).
• Available for Windows and Mac OS users only (see "Software" on page 8).
Helps Samsung color laser printer users to adjust color as they like.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you to do simple editing such as removing images and texts, and more. You can save frequently used settings as a favorite.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 54).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window.
A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
• If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
• To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer
Center" on page 246).
The Samsung Printer Center allows you to manage all the printer drivers The screenshot may differ depending on operating system you are using.
installed on your computer from a single integrated application. You can use the
Samsung Printer Center to add and remove printer drivers, check the status of
printers, update printer software, and configure printer driver settings.
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Printer Center.
Printer list Displays the printer drivers installed on your computer. To add
1
a printer driver to the list, click the button.
• ID: admin
2
• Password: sec00000
• Network Settings tab: Shows options for the network environment. Sets
Some tabs may not appear depending on your model. options such as TCP/IP and network protocols.
Security tab
Information tab This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
This tab gives you general information about your machine. You can check
• System Security: Sets the system administrator’s information and also
things, such as remaining amount of toner. You can also print reports, such as an
enables or disables machine features.
error report.
• Network Security: Sets settings for IPv4/IPv6 filtering and Authentication
• Active Alerts: Shows the alerts that have occurred in the machine and their
servers.
severity.
• Supplies: Shows how many pages are printed and amount of toner left in Maintenance tab
the cartridge.
• Usage Counters: Shows the usage count by print types: simplex and This tab allows you to maintain your machine by upgrading firmware and
duplex. setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
• Current Settings: Shows the machine’s and network’s information.
• Firmware Upgrade: Upgrade your machine’s firmware.
• Print information: Prints reports such as system related reports, e-mail
address, and font reports. • Contact Information: Shows the contact information.
• Link: Shows links to useful sites where you can download or check
information.
Click Apply.
5
5
6 7
For Windows,
Printer list The Printer list displays printers installed on your computer
Select Start > Programs or All Programs > Samsung Printers > Samsung 1 and network printers added by network discovery (Windows
Easy Printer Manager. only).
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
• Fax: Provides the ability to directly fax a document from Easy Document
Creator if the Samsung network PC fax driver is installed.
If an error occurs while operating, you can check the error from the Samsung 1
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software. 2
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button. 7
These icons appear on the Windows task bar: 3
4 5 6
Option
You can set printing job alert related settings.
4
From the Start screen, select the Samsung Printer Experience ( ) tile.
2 User Guide You can view the online User’s Guide. You need to be
connected to the Internet to use this feature. Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
You can only add/delete network connected printers.
Order Click on this button to order replacement toner
3 Supplies cartridges online. You need to be connected to the
Internet to use this feature.
Adding a printer
Visit Samsung Links to Samsung printer website. You need to be
4
connected to the Internet to use this feature.
From the Charms, select Settings.
1
Printer Settings You can configure various machine settings such as Or, right-click the Samsung Printer Experience page and select
machine setup, paper, layout, emulation, networking, Settings.
and print information through SyncThru™ Web
5
Service. Your machine needs to be connected to a Select Add Printer
network. This button will be disabled if your machine is 2
connected via USB cable. Select the printer you want to add.
3
Device List & The scan list displays devices that supports Samsung You can see the added printer.
Latest Scanned Printer Experience. Under the device, you can see the
Image latest scanned images. Your machine needs to be
6
connected to a network to scan from here.
If you see mark, you can also click mark to add printers.
This section is for the users with multi-functional
printers.
This section explains common printing tasks from the Start screen.
Basic printing
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
• You can also cancel the current job by pressing (Stop/Clear) button on
the control panel.
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Job Accounting
Confidential Printing
• When you place the originals in the ADF (or DADF), Prescan ( ) is not
available.
• You can skip step 5, if the Prescan option is selected.
For errors that occur during the wireless software installation and settings, refer to the
troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 168).
Paper feeding problems
Condition Suggested solutions
Paper sticks together. • Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine. • Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
6. Troubleshooting 265
Power and cable connecting problems
Reboot the power. If the problem persists, please call for service.
The machine is not receiving power, 1 Connect the machine to the electricity supply first.
or the connection cable between the
computer and the machine is not
connected properly.
3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.
6. Troubleshooting 266
Printing problems
Condition Possible cause Suggested solutions
The machine is not selected as the default Select your machine as your default machine in Windows.
machine.
The connection cable between the computer and Disconnect the machine cable and reconnect it (see "Rear view" on page 23).
the machine is not connected properly.
The connection cable between the computer and If possible, attach the cable to another computer that is working properly and print a job.
the machine is defective. You can also try using a different machine cable.
The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
6. Troubleshooting 267
Printing problems
Condition Possible cause Suggested solutions
The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
print.
The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.
The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk Get more hard disk space and print the document again.
space of the computer is insufficient to access the
print job.
The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print The paper option that was selected in the For many software applications, the paper source selection is found under the Paper tab
materials from the wrong Printing Preferences may be incorrect. within the Printing Preferences (see "Opening printing preferences" on page 54).
paper source. Select the correct paper source. See the printer driver help screen (see "Using help" on
page 55).
A print job is extremely The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.
slow.
Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on
page 54). See the printer driver help screen (see "Using help" on page 55).
The paper size and the paper size settings do not Ensure that the paper size in the printer driver settings matches the paper in the tray.
match. Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 54).
6. Troubleshooting 268
Printing problems
Condition Possible cause Suggested solutions
The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already
the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer
garbled, or incomplete. that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning. Try printing a job from another application.
The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are The toner cartridge is defective or out of toner. Redistribute the toner, if necessary.
blank. If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 77.
• See "Replacing the toner cartridge" on page 79.
The file may have blank pages. Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board, Contact a service representative.
may be defective.
The machine does not Incompatibility between the PDF file and the Printing the PDF file as an image may enable the file to print. Turn on Print As Image
print PDF files correctly. Acrobat products. from the Acrobat printing options.
Some parts of graphics,
text, or illustrations are
missing. It will take longer to print when you print a PDF file as an image.
The print quality of The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
photos is not good. resolution will be reduced.
Images are not clear.
6. Troubleshooting 269
Printing problems
Condition Possible cause Suggested solutions
Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing.
machine emits vapor near printing.
the output tray.
The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
print special-sized paper, "Opening printing preferences" on page 54).
such as billing paper.
The printed billing paper The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences, click Paper tab,
is curled. and set type to Thick (see "Opening printing preferences" on page 54).
6. Troubleshooting 270
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 79).
• If a vertical white streak or faded area still appears on the page even though the machine has enough toner supply, open and close
the front door 3 ~ 4 times (see "Machine overview" on page 20).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 87).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
87). If these steps do not correct the problem, contact a service representative.
The top half of the paper is The toner might not adhere properly to this type of paper.
printed lighter than the rest of • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
the paper "Opening printing preferences" on page 54).
6. Troubleshooting 271
Printing quality problems
Condition Suggested solutions
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 87).
A aB bC c • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 87).
A aB bC c
A aB bC c
A aB bC c
A aB bC c
6. Troubleshooting 272
Printing quality problems
Condition Suggested solutions
Toner smear • Clean the inside of the machine (see "Cleaning the machine" on page 87).
• Check the paper type and quality.
• Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 81).
6. Troubleshooting 273
Printing quality problems
Condition Suggested solutions
Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
• The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see
"Replacing the imaging unit" on page 81).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
A • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 54). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 77).
Toner particles are around bold The toner might not adhere properly to this type of paper.
characters or pictures • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 54).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
6. Troubleshooting 274
Printing quality problems
Condition Suggested solutions
Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
6. Troubleshooting 275
Printing quality problems
Condition Suggested solutions
Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 87).
Solid color or black pages • The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 81).
• The machine may require repairing. Contact a service representative.
A
6. Troubleshooting 276
Printing quality problems
Condition Suggested solutions
Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 87).
• Check the paper type and quality.
• Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 79).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
A
Horizontal stripes If horizontally aligned black streaks or smears appear:
• The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 81).
If the problem persists, the machine may require repairing. Contact a service representative.
6. Troubleshooting 277
Printing quality problems
Condition Suggested solutions
Curl If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 54).
• An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
repetitively appears on a few
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
sheets
"Altitude adjustment" on page 209).
• Loose toner
• Light print or contamination
occurs
6. Troubleshooting 278
Copying problems
Condition Suggested solutions
Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page
58).
Smears, lines, marks, or spots • If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies.
appear on copies. • Adjust background in copy setup removes the background color (see "Adjust Bkgd." on page 193).
• If there are no defects on the original, clean the scan unit (see "Cleaning the scan unit" on page 90).
Copy image is skewed. • Ensure that the original is aligned with the registration guide.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 87).
Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the document feeder.
If these steps do not correct the problem, contact a service representative.
Image rubs off the copy easily. • Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of time.
Frequent copy paper jams • Fan the paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if
occur. necessary.
• Ensure that the paper is the proper type and weight (see "Print media specifications" on page 113).
• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
Toner cartridge produces fewer • Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other
copies than expected before documents that use more toner.
running out of toner. • The scanner lid may be left open while copies are being made.
• Turn the machine off and back on.
6. Troubleshooting 279
Scanning problems
Condition Suggested solutions
The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see
"Loading originals" on page 48).
• There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works.
Try lowering the scan resolution rate.
• Check that the machine printer cable is connected properly.
• Make sure that the machine printer cable is not defective. Switch the printer cable with a known good cable. If necessary, replace
the printer cable.
• Check that the scanner is configured correctly. Check scan setting in the Easy Document Creator or the application you want to use
to make certain that the scanner job is being sent to the correct port (for example, USB001).
The unit scans very slowly. • Check if the machine is printing received data. If so, scan the document after the received data has been printed.
• Graphics are scanned more slowly than text.
Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished.
computer screen: • The selected port is currently being used. Restart your computer and try again.
• Device can’t be set to the H/W • The machine printer cable may be improperly connected or the power may be off.
mode you want.
• The scanner driver is not installed or the operating environment is not set up properly.
• Port is being used by another
• Ensure that the machine is properly connected and the power is on, then restart your computer.
program.
• The USB cable may be improperly connected or the power may be off.
• Port is disabled.
• Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
• Invalid handle.
• Scanning has failed.
6. Troubleshooting 280
Faxing problems
Condition Suggested solutions
The machine is not working, • Unplug the power cord and plug it in again.
there is no display, or the • Ensure that there is power being supplied to the electrical outlet.
buttons are not working.
• Ensure that the power is turned on.
No dial tone. • Check that the phone line is properly connected (see "Rear view" on page 23).
• Check that the phone socket on the wall is working by plugging in another phone.
The numbers stored in memory Make sure that the numbers are stored in memory correctly. To check that, print an address book list.
do not dial correctly.
The original does not feed into • Make sure that the paper is not wrinkled and you are inserting it in correctly. Check that the original is the right size, not too thick
the machine. or thin.
• Make sure that the document feeder is firmly closed.
• The document feeder rubber pad may need to be replaced. Contact a service representative (see "Available maintenance parts" on
page 75).
Faxes are not received • The receiving mode should be set to fax (see "Changing the receive modes" on page 237).
automatically. • Make sure that there is paper in the tray (see "Print media specifications" on page 113).
• Check to see if the display shows any error message. If it does, clear the problem.
The machine does not send. • Make sure that the original is loaded in the document feeder or on the scanner glass.
• Check the fax machine you are sending to, to see if it can receive your fax.
The incoming fax has blank • The fax machine sending you the fax may be faulty.
spaces or is of poor-quality. • A noisy phone line can cause line errors.
• Check your machine by making a copy.
• A toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge (see "Replacing the toner cartridge"
on page 79).
6. Troubleshooting 281
Faxing problems
Condition Suggested solutions
Some of the words on an The fax machine sending the fax had a temporary document jam.
incoming fax are stretched.
There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 90).
you sent.
The machine dials a number, The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and
but the connection with the ask them to solve the problem on their side.
other fax machine fails.
Faxes do not store in memory. There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no
longer need from the memory, and then try to store the fax again. Call for service.
Blank areas appear at the You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.
bottom of each page or on
other pages, with a small strip
of text at the top.
6. Troubleshooting 282
Operating system problems
1
“File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
during installation.
“General Protection Fault”, Close all other applications, reboot Windows and try printing again.
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
“Fail To Print”, “A printer These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
timeout error occurred” mode or after printing has completed, check the connection and/or whether an error has occurred.
message appear.
Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
not shown when you click more
settings.
Machine information is not Check the Printer properties. Click the Ports tab.
displayed when you click the (Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
device in the Devices and
Printers. If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
6. Troubleshooting 283
Operating system problems
2
The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
correctly. Some parts of graphics, text, or
illustrations are missing.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
during cover page printing. the cover page.
When printing a document in Mac with Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
6. Troubleshooting 284
Operating system problems
3
There is no xsane nor simple- For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using
scan application on my Linux download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software for
machine. Fedora).
Scanner can not be found via For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary port for searching
network. network devices. In such a case, open the snmp port - 22161 manually or disable the firewall temporarily while using the device.
When printing more than one The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version
copy, the second copy does not 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
print.
Unchecking the collate option For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate
in the Print Dialog does not option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
work.
Printing always works with This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
duplex.
Printer is not added through The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
system's printing utility. bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
Paper size and orientation are The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
disabled in the Print Dialog
when opening text files.
Printing produces divided This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the
images. command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.
6. Troubleshooting 285
Operating system problems
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
The following situations are PS language specific and may occur when several printer languages are used.
The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software Installation" on page 137).
printed correctly. • Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.
Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not The printer driver has not been configured to Open the driver properties, select the Device Options tab, and set the tray option.
selected in the driver recognize the optional tray.
When printing a document in The resolution setting in the printer driver may Make sure that the resolution setting in your printer driver matches the one in
Mac with Acrobat Reader 6.0 or not be matched with the one in Acrobat Reader. Acrobat Reader.
higher, colors print incorrectly
6. Troubleshooting 286
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically
mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
802.11 AppleTalk
802.11 is a set of standards for wireless local area network (WLAN)
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
computer networking. It was included in the original Mac (1984) and is now
802).
deprecated by Apple in favor of TCP/IP networking.
Glossary 287
Glossary
BOOTP Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For
address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text
computers or operating systems running on them. The BOOTP servers assign on it. So, if the paper or original has complicated images or lots of text on it, the
the IP address from a pool of addresses to each client. BOOTP enables 'diskless coverage will be higher and at the same time, a toner usage will be as much as
workstation' computers to obtain an IP address prior to loading any advanced the coverage.
operating system.
CSV
CCD
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD data between disparate applications. The file format, as it is used in Microsoft
Locking mechanism is also used to hold the CCD module to prevent any damage Excel, has become a de facto standard throughout the industry, even among
when you move the machine. non-Microsoft platforms.
Collation DADF
Collation is a process of printing a multiple-copy job in sets. When collation is A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
selected, the device prints an entire set before printing additional copies. automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine. The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary 288
Glossary
DHCP DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail
client host requesting, generally, information required by the client host to in the image, and a larger file size.
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DRPD
Glossary 289
Glossary
ECM EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It
fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor
fax transmission process that are sometimes caused by telephone line noise. of TCP/IP networking.
Emulation FDI
Emulation is a technique of one machine obtaining the same results as another. Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
An emulator duplicates the functions of one system with a different system, so
allow the pay-for-print service on your machine.
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its FTP
internal state.
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
Ethernet intranet).
Glossary 290
Glossary
Gateway IEEE
A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international
and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology
allows access to another computer or network. related to electricity.
Glossary 291
Glossary
IPM ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization
rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and
one minute. telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
IPP
telecommunication.
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used ITU-T No. 1 chart
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and Standardized test chart published by ITU-T for document facsimile
secure printing solution than older ones. transmissions.
IPX/SPX JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
networking protocol used by the Novell NetWare operating systems. IPX and no loss of accuracy or quality, which was designed for compression of binary
SPX both provide connection services similar to TCP/IP, with the IPX protocol images, particularly for faxes, but can also be used on other images.
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
JPEG
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Photographic Experts Group (JPEG) is a most commonly used standard
ISO method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
Glossary 292
Glossary
LDAP MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of
querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
LED
consist mostly of white space, this minimizes the transmission time of most
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status faxes.
of a machine.
MMR
MAC address
Modified Modified READ (MMR) is a compression method recommended by ITU-
Media Access Control (MAC) address is a unique identifier associated with a T T.6.
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address Modem
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks. A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
scanner and etc. encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary 293
Glossary
NetWare OSI
A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International
cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a
protocols were based on the archetypal Xerox XNS stack. Today NetWare standard, modular approach to network design that divides the required set of
supports TCP/IP as well as IPX/SPX. complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for PABX
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape. A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper. PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
Originals developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
The first example of something, such as a document, photograph or text, etc,
levels for thermal, dot matrix printer, and laser printers.
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary 294
Glossary
PostScript Protocol
PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection,
primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints.
interpreter to generate an image.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
PSTN
Print Media The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
The media like paper, labels, and transparencies which can be used in a printer, usually routed through the switchboard.
a scanner, a fax or, a copier.
RADIUS
PPM
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
Pages Per Minute (PPM) is a method of measurement for determining how fast user authentication and accounting. RADIUS enables centralized management
a printer works, meaning the number of pages a printer can produce in one of authentication data such as usernames and passwords using an AAA
minute. (authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks. The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary 295
Glossary
SMB TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the
network. It also provides an authenticated Inter-process communication Internet and most commercial networks run.
mechanism.
TCR
SMTP
Transmission Confirmation Report (TCR) provides details of each transmission
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions such as job status, transmission result and number of pages sent. This report can
across the Internet. SMTP is a relatively simple, text-based protocol, where one be set to print after each job or only after failed transmissions.
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
TIFF
message to the server.
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
SSID format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All is included in the file. This flexible and platform-independent format can be
wireless devices in a WLAN use the same SSID in order to communicate with used for pictures that have been made by various image processing
each other. The SSIDs are case-sensitive and have a maximum length of 32 applications.
characters.
Toner Cartridge
Subnet Mask
A kind of bottle or container used in a machine like a printer which contains
The subnet mask is used in conjunction with the network address to determine toner. Toner is a powder used in laser printers and photocopiers, which forms
which part of the address is the network address and which part is the host the text and images on the printed paper. Toner can be fused by a combination
address. of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
Glossary 296
Glossary
TWAIN Watermark
An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter
scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna,
the program. It is an image capture API for Microsoft Windows and Apple Mac Italy in 1282; they have been used by papermakers to identify their product, and
operating systems. also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is: Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
\\<servername>\<sharename>\<Additional directory> provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
URL
Uniform Resource Locator (URL) is the global address of documents and WIA
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the Windows Imaging Architecture (WIA) is an imaging architecture that is originally
resource is located. introduced in Windows Me and Windows XP Service Pack 3. A scan can be
initiated from within these operating systems by using a WIA-compliant
scanner.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB WPA
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
port to multiple peripherals. computer networks, which was created to improve upon the security features of
WEP.
Glossary 297
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based device-
independent document format.
Glossary 298
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
Country/Region Customer Care Center WebSite
the Samsung customer care center.
09612300300 www.samsung.com/
BANGLADESH
in/support
Country/Region Customer Care Center WebSite
02-201-24-18 www.samsung.com/
021 36 11 00 www.samsung.com/
ALGERIA be/support (Dutch)
n_africa/support BELGIUM
www.samsung.com/
0800-555-SAMSUNG www.samsung.com/ be_fr/support (French)
ARGENTINE ar/support
(0800-555-7267)
800-10-7260 www.samsung.com/
BOLIVIA cl/support
0-800-05-555 www.samsung.com/ [HHP] 4828210
ARMENIA
support
055 233 999 www.samsung.com/
1300 362 603 www.samsung.com/ BOSNIA
AUSTRALIA support
au/support
8007260000 www.samsung.com/
0800-SAMSUNG (0800-7267864) www.samsung.com/ BOTSWANA
support
[Only for Premium HA] 0800- at/support
AUSTRIA 0800-124-421 (Demais cidades e www.samsung.com/
366661
regiões) br/support
[Only for Dealers] 0810-112233 BRAZIL
4004-0000 (Capitais e grandes
0-88-555-55-55 www.samsung.com/ centros)
AZERBAIJAN
support
800 111 31 , Безплатна www.samsung.com/
BULGARIA
8000-GSAM (8000-4726) www.samsung.com/ телефонна линия bg/support
ae/support (English)
BAHRAIN 200 www.samsung.com/
BURUNDI
www.samsung.com/ support
ae_ar/support (Arabic)
7095- 0077 www.samsung.com/
CAMEROON
810-800-500-55-500 www.samsung.com/ africa_fr/support
BELARUS
support
1-800-SAMSUNG (726-7864) www.samsung.com/ 8009 4000 only from landline, toll www.samsung.com/
CYPRUS
ca/support(English) free gr/support
CANADA
www.samsung.com/ 800-SAMSUNG (800-726786) www.samsung.com/
ca_fr/support (French) CZECH
cz/support
800-SAMSUNG (726-7864) www.samsung.com/ 70 70 19 70 www.samsung.com/
CHILE cl/support DENMARK
[HHP] 02-24828200 dk/support
444 77 11 www.samsung.com/
TURKEY
tr/support
0-800-502-000 www.samsung.com/
ua/support (Ukrainian)
UKRAINE www.samsung.com/
ua_ru/support
(Russian)
Index 307
Index
features 5 common Linux problems 285 139
machine features 189 driver installation for network connected printing 222
print media feature 113 150 system requirements 117
front view 21 driver installation for USB cable connected using SetIP 145
140
machine information 192, 193, 195, 199, 203
G driver reinstallation for USB cable connected
141 machine setup
general icons 13
printer properties 225 machine status 192, 193, 195, 199, 203
general settings 200 printing 224 Macintosh
glossary 287 scanning 232 scanning 231
google cloud printing 187 using SetIP 145 maintenance parts 75
linux scanning 232 menu overview 33
I
loading Mopria 180
id copy 61 paper in the tray1 40 multi-purpose tray
special media 44 using special media 44
J
loading originals 48
jam N
clearing original document 94 M network
tips for avoiding paper jams 93 Mac driver installation
common Mac problems 284 Linux 150
L
driver installation for network connected Mac 150
LCD display 150 Windows 147
browsing the machine status 192, 193, 195, driver installation for USB cable connected general setup 206
199, 203 138 installing environment 119
Linux driver reinstallation for USB cable connected introducing network programs 143
Index 308
Index
IPv6 configuration 152 print media setting as a default machine 214
SetIP program 144, 145, 165 card stock 45 special printer features 216
wired network setup 144 labels 45 USB memory 68
wireless network setup 155 output support 113 printing a document
n-up printing preprinted paper 46 Linux 224
Mac 222 setting the paper size 46 Mac 222
setting the paper type 46 printing feature 214
O special media 44 problem
output support 47 print menu 191 operating system problems 283
overlay printing printer preferences problems
create 220 Linux 225 copying problems 279
delete 221 printer status faxing problems 281
print 221 general information 255 paper feeding problems 265
printing power problems 266
P
changing the default print settings 214 printing problems 267
placing a machine Linux 224 printing quality problems 271
adjusting the altitude 209 Mac 222 scanning problems 280
postScript driver multiple pages on one sheet of paper
troubleshooting 286
R
Mac 222
preparing originals type 48 printing a document rear view 23
print Windows 52 regulatiory information 120
general setup 191 printing on both sides of paper reports
mobile OS 172 Mac 223 machine information 192, 195, 196, 197,
mobile print 172 printing to a file 215 200, 201, 203, 204
Index 309
Index
resolution USB flash memory 69 storing 76
faxing 65 service contact numbers 299 tray
SetIP program 144, 165 adjusting the width and length 39
S
Special features 208 changing the tray size 39
safety specifications 111 setting the paper size and type 46
information 14 print media 113
symbols 14
U
status 25, 27
samsung cloud printing 184 understanding the status LED 101
supplies
samsung printer experience 257 available supplies 74 Unix
Samsung Printer Status 255 estimated toner cartridge life 76 system requirements 118
scan monitoring the supplies life 85 USB cable
general setup 198 ordering 74 driver installation 29, 31, 138, 140
scan feature 226 replacing toner cartridge 79 driver reinstallation 139, 141
Scanning SyncThru Web Service USB flash memory
Scanning with Samsung Scan Assitant 230 general information 249 managing 70
scanning SyncThru™ Web Service 249 printing 68
basic information 226 scanning 69
Linux scanning 232
T using help 55, 223
Macintosh 231 toner cartridge
W
Scanning from image editing program 230 estimated life 76
Scanning from network connected machine handling instructions 76 watermark
227, 229 non-Samsung and refilled 76 create 219
Scanning to email 228 redistributing toner 77 delete 220
Scanning using the WIA driver 231 replacing the cartridge 79 edit 219
Index 310
Index
Windows
common Windows problems 283
driver installation for network connected
147
driver installation for USB cable connected
29, 31
system requirements 116
using SetIP 144, 165
wireless
USB cable 161
WPS
disconnecting 157
PBC mode 157
wireless network
network cable 164
Index 311