0% found this document useful (0 votes)
240 views311 pages

Samsung c480fw

Uploaded by

Queenmab99
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
240 views311 pages

Samsung c480fw

Uploaded by

Queenmab99
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 311

User’s Guide

Samsung Multifunction Xpress


C48x series
C48xW series
C48xFN series
C48xFW series
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on windows.

ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
Using USB memory device 67
1. Introduction

Key benefits 5
3. Maintenance
Features by model 7
Ordering supplies and accessories 73
Useful to know 12
Available supplies 74
About this user’s guide 13
Available maintenance parts 75
Safety information 14
Storing the toner cartridge 76
Machine overview 20
Redistributing toner 77
Control panel overview 24
Replacing the toner cartridge 79
Turning on the machine 28
Replacing the imaging unit 81
Installing the driver locally 29
Replacing the waste toner container 83
Reinstalling the driver 31
Monitoring the supplies life 85
Setting the toner low alert 86
2. Menu Overview and Basic Setup Cleaning the machine 87
Tips for moving & storing your machine 91
Menu overview 33
Machine’s basic settings 37
Media and tray 39
4. Troubleshooting
Basic printing 52
Tips for avoiding paper jams 93
Basic copying 58
Clearing paper jams 94
Basic scanning 62
Understanding the status LED 101
Basic faxing 63
Understanding display messages 103

2
BASIC
5. Appendix

Specifications 111
Regulatory information 120
Copyright 133

3
1. Introduction
This chapter provides information you need to know before using the machine.

• Key benefits 5
• Features by model 7
• Useful to know 12
• About this user’s guide 13
• Safety information 14
• Machine overview 20
• Control panel overview 24
• Turning on the machine 28
• Installing the driver locally 29
• Reinstalling the driver 31
Key benefits
Environmentally friendly Convenience

• To save toner and paper, this machine supports Eco feature (see "Eco • Simply touch your cell phone on the NFC tag on your printer and get the
printing" on page 55). print job done (see "Using the NFC feature" on page 173).
• To save paper, you can print multiple pages on one single sheet of paper • You can print on the go from your smartphone or computer using Samsung
(see "Using advanced print features" on page 215). Cloud Print apps (see "Samsung Cloud Print" on page 184).
• To save paper, you can print on both sides of the paper (double-sided • You can print on the go from your smartphone or computer using Google
printing) (Manual) (see "Using advanced print features" on page 215). Cloud Print enabled apps (see "Google Cloud Print™" on page 187).
• To save electricity, this machine automatically conserves electricity by • Easy Capture Manager allows you to easily edit and print whatever you
substantially reducing power consumption when not in use. captured using the Print Screen key on the keyboard (see "Easy Capture
• We recommend using recycled paper for saving energy. Manager" on page 243).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
Fast high resolution printing customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 252 or "Using Samsung Printer Status" on page 255).
• Samsung Easy Document Creator is an application to help users compile
and share large documents or other scanned or faxed information digitally.
(see "Using Samsung Easy Document Creator" on page 254).
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
• You can print in a full range of colors using cyan, magenta, yellow, and black.
only for Windows.
• You can print with a resolution of up to 2,400 x 600 dpi effective output (600
• If you have Internet access, you can get help, support application, machine
x 600 x 2 bit).
drivers, manuals, and order information from the Samsung website,
• Fast, on-demand printing. www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support • Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.

• Supports various paper sizes (see "Print media specifications" on page 113).
• Print watermark: You can customize your documents with words, such as See "Introducing wireless set up methods" on page 155.
“CONFIDENTIAL” (see "Using advanced print features" on page 215).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 215).
• You can print in various operating systems (see "System requirements" on
page 116).
• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button


- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
Features by model
Some features and optional goods may not be available depending on model or country.

Operating System

Operating System C48x series C48xW series C48xFN series C48xFW series

Windows ● ● ● ●

Mac ● ● ● ●

Linux ● ● ● ●
(●: Supported, Blank: Not supported)
Features by model
Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select Software to Install window.

Software C48x series C48xW series C48xFN series C48xFW series

SPL printer driver ● ● ● ●

PCL printer driver ● ● ● ●

PS printer drivera ● ● ● ●

XPS printer drivera ● ● ● ●

Samsung Easy Scan to PC settings ● ● ● ●


Printer Manager
Fax to PC settings ● ●

Advanced Setting ● ● ● ●

Samsung Easy Document Creator ● ● ● ●

Samsung Easy Color Managera ● ● ● ●

Samsung Printer Status ● ● ● ●

Samsung Printer Center ● ● ● ●

SyncThru™ Web Service ● ● ●


Features by model
Software C48x series C48xW series C48xFN series C48xFW series

Samsung Eco Driver Packb ● ● ● ●

Samsung Stylish Driver Packc ● ● ● ●

SyncThru™ Web Service ● ● ● ●

Fax Samsung Network PC ● ●


Fax

Scan Twain scan driver ● ● ● ●

WIA scan driver ● ● ● ●

a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your
computer’s OS support the software.
b. To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
c. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface
(see "Using Samsung Printer Center" on page 246).

(●: Supported, Blank: Not supported)


Features by model
Variety feature

Features C48x series C48xW series C48xFN series C48xFW series

Hi-Speed USB 2.0 ● ● ● ●

Network Interface Ethernet 10/100 Base TX ● ● ●


wired LAN

Network Interface 802.11b/g/n wireless LANa ● ●

NFC (Near Field Communication) ● ●

Mopria™ ● ● ●

Samsung Cloud Print ● ● ●

Google Cloud Print™ ● ● ●

AirPrint ● ● ●

Eco printing (Control panel) ● ● ●

Duplex (2-sided) printing (Manual)b ● ● ● ●

USB memory interface ● ● ●

Automatic Document Feeder (ADF) ● ●

a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you
bought your machine.
b. Windows only.
(●: Supported, Blank: Not supported)
Features by model

Features C48x series C48xW series C48xFN series C48xFW series

Fax Multi-send ● ●

Delay send ● ●

Secure receive ● ●

Send/ Receive forward - fax/ ● ●


Email

Scan Scan to PC ● ● ●

Copy ID card copying ● ● ● ●

Reduced or enlarged copying ● ● ● ●

Collation ● ● ● ●

2-up/4-up ● ● ● ●

Adjust background ● ● ● ●

(●: Supported, Blank: Not supported)


Useful to know
The machine does not print. A paper jam has occurred.

• Open the print queue list and remove the document from the • Open and close the cover (see "Front view" on page 21).
list (see "Canceling a print job" on page 53). • Check the instructions on removing jammed paper in this
• Remove the driver and install it again (see "Installing the driver manual and troubleshoot accordingly (see "Clearing paper
locally" on page 29). jams" on page 94).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 214).
Printouts are blurry.

Where can I purchase accessories or supplies? • The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 77).
• Inquire at a Samsung distributor or your retailer. • Try a different print resolution setting (see "Opening printing
preferences" on page 54).
• Visit www.samsung.com/supplies. Select your country/region
to view product service information. • Replace the toner cartridge (see "Replacing the toner
cartridge" on page 79).

The status LED flashes or remains constantly on.


Where can I download the machine’s driver?
• Turn the product off and on again.
• You can get help, support application, machine drivers,
• Check the meanings of LED indications in this manual and
manuals, and order information from the Samsung website,
troubleshoot accordingly (see "Understanding the status LED"
www.samsung.com > find your product > Support or
on page 101).
Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
2

machine as well as detailed steps to explain machine usage. General icons


• Do not discard this manual, and keep it for future reference.

• Read the safety information before using the machine. Icon Text Description
• If you have a problem using the machine, refer to the troubleshooting Used to alert users to the possibility of personal injury.
chapter. Warning

• Terms used in this user’s guide are explained in the glossary chapter.
Gives users information to protect the machine from
• All illustrations in this user’s guide may differ from your machine depending Caution possible mechanical damage or malfunction.
on its options or model you purchased.
Provides additional information or detailed
• The screenshots in this administrator’s guide may differ from your machine Note specification of the machine function and feature.
depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction 13
Safety information
These warnings and precautions are included to prevent injury to you and
4

others, and to prevent any potential damage to your machine. Be sure to read Operating environment
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.

Warning
3

Important safety symbols


Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
Explanation of all icons and signs used in this chapter This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or


heavy objects, candles, lit cigarettes, etc.).
Hazards or unsafe practices that may result in severe
Warning This could result in electric shock or fire.
personal injury or death.
• If the machine gets overheated, it releases smoke, makes
Hazards or unsafe practices that may result in minor strange noises, or generates an odd odor, immediately turn off
Caution
personal injury or property damage. the power switch and unplug the machine.

Do not attempt. • The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.


Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.

1. Introduction 14
Safety information
5

Caution Operating method

During an electrical storm or for a period of non-operation,


remove the power plug from the electrical outlet. Caution
This could result in electric shock or fire.

Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Burns could occur. It can cause damage to the machine.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and Be careful not to put your hand between the machine and paper
request assistance from qualified service personnel. tray.
Otherwise, this could result in electric shock or fire. You may get injured.
If the machine does not operate properly after these instructions Be care when replacing paper or removing jammed paper.
have been followed, unplug the machine from all interface
New paper has sharp edges and can cause painful cuts.
connections and request assistance from qualified service
personnel. When printing large quantities, the bottom part of the paper
Otherwise, this could result in electric shock or fire. output area may get hot. Do not allow children to touch.
Burns can occur.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in. When removing jammed paper, do not use tweezers or sharp metal
Call an electrician to change the electrical outlet, or this could objects.
result in electric shock. It can damage the machine.

Do not allow pets to chew on the AC power, telephone or PC Do not allow too many papers to stack up in the paper output tray.
interface cords.
It can damage the machine.
This could result in electric shock or fire and/or injury to your pet.

1. Introduction 15
Safety information
Do not block or push objects into the ventilation opening. Place the machine in the environment where it meets the
This could result in elevated component temperatures which can operating temperature and humidity specification.
cause damage or fire. Do not use the machine when it is below freezing temperature or
has recently been moved from a location below freezing
Use of controls or adjustments or performance of procedures other
temperature. Doing so may damage the machine. Only operate the
than those specified herein may result in hazardous radiation
machine when the internal temperature of the machine is within
exposure.
the operating temperature and humidity specifications.
This machine's power reception device is the power cord. Otherwise, quality problems can occur and cause damage to the
To switch off the power supply, remove the power cord from the machine.
electrical outlet. See "General specifications" on page 111.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water


leaks.
This could result in electric shock or fire.

1. Introduction 16
Safety information
Caution Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.

Before moving the machine, turn the power off and disconnect all Use only No.26 AWGa or larger, telephone line cord, if necessary.
cords. The information below are only suggestions based on the Otherwise, it can cause damage to the machine.
units weight.
Make sure you plug the power cord into a grounded electrical
If you have a medical condition that prevents you from lifting, do outlet.
not lift the machine. Ask for help, and always use the appropriate
Otherwise, this could result in electric shock or fire.
amount of people to lift the device safely.
Then lift the machine: Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person. feet) with a 110V machine, then the gauge should be 16 AWG or
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift larger.
with 2 people. Otherwise, it can cause damage to the machine, and could result
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or in electric shock or fire.
more people.
Do not put a cover over the machine or place it in an airtight
The machine could fall, causing injury or machine damage. location, such as a closet.

Choose a flat surface with enough space for ventilation to place If the machine is not well-ventilated, this could result in fire.
the machine. Also consider the space required to open the cover Do not overload wall outlets and extension cords.
and trays.
This can diminish performance, and could result in electric shock
The place should be well-ventilated and be far from direct light, or fire.
heat, and humidity.
The machine should be connected to
When using the machine for a long period of time or printing a the power level which is specified on the label.
large number of pages in a non-ventilated space, it could pollute
If you are unsure and want to check the power level you are using,
the air and be harmful to your health. Place the machine in a well-
contact the electrical utility company.
ventilated space or open a window to circulate the air periodically.
a. AWG: American Wire Gauge

1. Introduction 17
Safety information
7

Keep the power cable and the contact surface of the plug clean
Maintenance / Checking from dust or water.
Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with


Caution screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
Unplug this product from the wall outlet before cleaning the
fire or electric shock.
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the • The machine should only be repaired by a Samsung service
machine. technician.

This could result in electric shock or fire.


8

When you are working inside the machine replacing supplies or


cleaning the inside, do not operate the machine. Supply usage
You could get injured.

Keep cleaning supplies away from children.


Caution
Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself. Do not disassemble the toner cartridge.

It can damage the machine. Call a certified technician when the Toner dust can be dangerous if inhaled or ingested.
machine needs repairing.

To clean and operate the machine, strictly follow the user's guide Do not burn any of the supplies such as toner cartridge or fuser
provided with the machine. unit.

Otherwise, you could damage the machine. This could cause an explosion or uncontrollable fire.

1. Introduction 18
Safety information
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.

For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.

Using recycled supplies, such as toner, can cause damage to the


machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.

When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.

When changing the toner cartridge or removing jammed paper,


be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.

1. Introduction 19
Machine overview
9

Components

The actual component may differ from the illustration below. Some components may change depending on the configuration.

Power cord Quick installation guide

Software CDa Misc. accessoriesb

a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

1. Introduction 20
Machine overview
10

4 Front door 11 Scan unita b


Front view
5 Output support 12 USB memory portc

6 Control panel 13 Scanner glass


• This illustration may differ from your machine depending on your model.
There are various types of machine. 7 NFC tagc
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7). a. Close the scanner lid before opening the scan unit.
b. Be careful not to pinch your fingers.
c. C48xW series only.

C48x/C48xW series

1 11

8
7
6
12
5
4
9 13
2
10

1 Scanner lid 8 Toner cartridges

2 Front handle 9 Waste toner container

3 Tray 10 Imaging unit

1. Introduction 21
Machine overview
C48xFN/C48xFW series a. C48xFW series only.
b. Close the scanner lid before opening the scan unit.
c. Be careful not to pinch your fingers.
1 2 3 4
14
11
10

9 15
8
16
7 12
5 17
13

1 Document feeder cover 10 NFC taga

2 Document feeder width 11


Toner cartridges
guide

3 Document feeder input tray 12 Waste toner container

4 Document feeder output 13


Imaging unit
support

5 Front handle 14 Scan unitb c

6 Tray 15 USB memory port

7 Front cover 16 Scanner lid

8 Output support 17 Scanner glass

9 Control panel

1. Introduction 22
Machine overview
C48xFN/C48xFW series
11

Rear view

6
• This illustration may differ from your machine depending on your model.
There are various types of machine. 5
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
4

3
C48x/C48xW series
1
2

1 Rear cover 4 Network port

2 Power receptacle 5 Telephone line socket (LINE)

3 USB port 6 Extension telephone socket (EXT.)


4

2 1

1 Rear cover 3 USB port

2 Power receptacle 4 Network porta

a. C48xW series only.

1. Introduction 23
Control panel overview
• This control panel may differ from your machine depending on its model. There are various types of control panels.
• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

12

C48x/C48xW series

1 2 3 4 5 6 7 8

13 12 11 10 9

1 WPSa Configures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 156).

2 Scan toa Switches between scan and copy mode. The Scan to LED turns on scan mode and turns off on copy mode.

3 Display screen Shows the current status and displays prompts during an operation.

4 Arrows Scrolls through the options available in the selected menu and increases or decreases values.

1. Introduction 24
Control panel overview
5 Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).
Menu

6 OK Confirms the selection on the screen.

7 Stops an operations at any time.


Stop/Clear

8 Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this
Power/Wake Up
button for more than three seconds when the machine is in ready mode.

9 Starts a job.
Start

10 Back Sends you back to the upper menu level.

11 Status/Wireless LEDa Indicates the status of your machine (see "Understanding the status LED" on page 101).

Status LEDb

12 Ecoa Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 55).

13 Direct USBa Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.

a. C48xW series only.


b. C48x series only.

1. Introduction 25
Control panel overview
13

C48xFN/C48xFW series

1 2 3 4 5 6 7 8 9 10 11 12 13

20 19 18 17 16 15 14

1 WPSa Configures the wireless network connection easily without a computer (see "Using the WPS Settings menu" on page 156).

2 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61).
3 Display screen Shows the current status and displays prompts during an operation.
4 Copy Switches to Copy mode.

5 Fax Switches to Fax mode.

6 Arrows Scrolls through the options available in the selected menu and increases or decreases values.
7 Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).
Menu

8 OK Confirms the selection on the screen.

1. Introduction 26
Control panel overview
9 Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 210).
10 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 211).

11 Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see
Redial/Pause "Redialing the fax number" on page 233).

12 Stops an operations at any time.


Stop/Clear

13 Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button
Power/Wake Up for more than three seconds when the machine is in ready mode.

14 Starts a job.
Start

15 When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see
On Hook Dial "Receiving manually in Tel mode" on page 238).

16 Sends you back to the upper menu level.


Back

17 Switches to Scan mode.


Scan

18 Status/Wireless LEDa Indicates the status of your machine (see "Understanding the status LED" on page 101).

Status LEDb
19 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 55).
20 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine.

a. C48xFW series only.


b. C48xFN series only.

1. Introduction 27
Turning on the machine
Power is turned on automatically.
Keep in mind that you should use the power cord supplied with the
2
machine. Otherwise, it can cause damage or fire to the machine. For C48x/C48xW series, press (Power/Wake Up) button on the
control panel.

Connect the machine to the electricity supply first.


1 If you want to turn the power off, press and hold (Power/Wake Up)
Turn the switch on if the machine has a power switch.
button for about 3 seconds.

Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).

1. Introduction 28
Installing the driver locally
A locally connected machine is a machine directly attached to your computer If the installation window does not appear, from Charms, select
using a USB cable. If your machine is attached to a network, skip the following Search > Apps and search for Run. Type in X:\Setup.exe, replacing
steps below and go on to installing a network connected machine’s driver (see “X” with the letter that represents your CD-ROM drive and click OK.
"Installing driver over the network" on page 147). If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.

• If you are a Mac or Linux operating systems user, refer to the "Installation Review and accept the installation agreements in the installation
for Mac" on page 138 or "Installation for Linux" on page 140. 3 window. Then, click Next.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use. Select USB on the Printer Connection Type screen. Then, click Next.
• Only use a USB cable no longer than 3 meters (118 inches).
4
Follow the instructions in the installation window.
5
14

You can select the software applications in the Select Software to Install
Windows window.

Make sure that the machine is connected to your computer and


1 powered on.

Insert the supplied software CD into your CD-ROM drive.


2
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.

• For Windows 8,

1. Introduction 29
Installing the driver locally
From the Windows 8 Start Screen

• The V4 driver is automatically downloaded from the Windows Update if


your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.

Make sure that your computer is connected to the Internet and powered
1 on.

Make sure that the machine is powered on.


2
Connect the computer and the machine with a USB cable.
3
The driver is automatically installed from the Windows Update.

1. Introduction 30
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall From the Windows 8 Start Screen
the driver.
Make sure that the machine is connected to your computer and
15
1 powered on.
Windows
Click on the Uninstall Samsung Printer Software tile in the Start
2 screen.
Make sure that the machine is connected to your computer and
1 powered on. Follow the instructions in the window.
3
From the Start menu, select Programs or All Programs > Samsung
2 Printers > Uninstall Samsung Printer Software. • If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
• For Windows 8,
• If you want to uninstall Samsung’s printer management tools, from the
1 From Charms, select Search > Apps. Start screen, right-click the app > Uninstall > right-click the program
2 Search and click Control Panel. you want to delete > Uninstall and follow the instruction in the window.

3 Click Programs and Features.


4 Right-click the driver you want to uninstall and select Uninstall.

Follow the instructions in the installation window.


3
Insert the software CD into your CD-ROM drive and install the driver
4 again (see "Installing the driver locally" on page 29).

1. Introduction 31
2. Menu Overview and
Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 33
• Machine’s basic settings 37
• Media and tray 39
• Basic printing 52
• Basic copying 58
• Basic scanning 62
• Basic faxing 63
• Using USB memory device 67
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.

• An asterisk (*) appears next to the currently selected menu.


• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Some menu names may differ from your machine depending on its
options or the models.
• The menus are described in the Advanced Guide (see "Useful Setting
Menus" on page 189).

Accessing the menu

Select the Copy, Fax, or Scan button on the control panel depending on
1 the feature to be used.

Select (Menu) until the menu you want appears on the bottom line
2 of the display and press OK.

Press the left/right arrows until the needed menu item appears and press
3 OK.

If the setting item has sub menus, repeat step 3.


4
Press OK to save the selection.
5
Press (Stop/Clear) to return to the ready mode.
6
2. Menu Overview and Basic Setup 33
Menu overview
Copy Feature Copy Setup Fax Featurea Fax Setupa
(see "Copy" on page 192) (see "Copy" on page 192) (see "Fax" on page 195) (see "Fax" on page 195)
Original Size Change Default Darkness Rcv. Forward Sending Change Default
Reduce/Enlarge Original Size Light+5- Light+1 Forward to Fax Redial Times Darkness
Darkness Normal Forward to PC
Copies Redial Term Resolution
Normal
Reduce/Enlarge Dark+1- Dark+5 Fwd. to Email Prefix Dial Original Size
Dark+1- Dark+5
Light+5- Light+1 Resolution Forward&Print
Darkness ECM Mode Smart Fax Diag
Original Type Standard Secure Receive
Original Type Modem Speed Auto Config.
Text Fine Off
Collation Fax Confirm. Start Now
Text/Photo Super Fine On
Photo Image TCR Initialize
Photo Fax Print
Magazine Manual TX/RX
Original Size Cancel Job Dial Modeb
Collation
Receiving On
On Multi Send
Off Delay Send Receive Mode Off
Layout Send Forward Ring to Answer
Normal
Forward to Fax Stamp Rcv Name
2-Up
4-Up Fwd. to Email Rcv Start Code
ID Copy Auto Reduction
Adjust Bkgd. Discard Size
Off
Junk Fax Setup
Auto
Enhance Lev.1 DRPD Modeb
Enhance Lev.2
Erase Lev.1- Erase Lev.4

a. C48xFN/C48xFW series only.


b. This option may not be available depending on your country.

2. Menu Overview and Basic Setup 34


Menu overview
Scan Featurea Scan Setupa Print Setup
(see "Scan" on page 198) (see "Scan" on page 198) (see "Print" on page 191)

USB Feature Change Default Orientation Screen


Original Size USB Default Portrait Normal
Original Type Email Defaultb Landscape Enhanced
Copies Detailed
Resolution Samsung Cloudb
[1 - 999] Auto CR
Color Mode
Resolution LF
File Format
Standard LF+CR
Darkness
High Resol. SkipBlankPages
b
Email Feature On
Clear Text
Original Size Off Off
Original Type Minimum Emulation
Resolution Medium Emulation Type
Color Mode Maximum Setup
Darkness Edge Enhance

Samsung Cloudb Off


Normal
Original Size
Maximum
Original Type
Trapping
Resolution
Off
Color Mode
Normal
Darkness Maximum

a. C48xW/C48xFN/C48xFW series only.


b. C48xFN/C48xFW series only.

2. Menu Overview and Basic Setup 35


Menu overview
System Setup Networka
(see "System setup" on page 200) (see "Network setup" on page 206)
Machine Setup Paper Setup Report Maintenance TCP/IP (IPv4) Wi-Fi e
Machine IDb Paper Size Configuration CLR Empty Msgd DHCP Wi-Fi On/Off
Paper Type Demo Page Supplies Life BOOTP Wi-Fi Settings
Fax Numberb
Margin Network Conf.a Image Mgr. Static WPS
Date & Timeb
Sound/Volume b
Supplies Info. Custom Color TCP/IP (IPv6) Wi-Fi Direct
Clock Modeb
Key Sound Usage Counter TonerLow Alert IPv6 Protocol Wi-Fi Signal
Language
Alarm Sound ImgU.Low Alert DHCPv6 Config Wi-Fi Default
Fax Receivedb
Default Modeb Ethernet
Speaker Serial Number Protocol Mgr.
Fax Sentb
Power Save Ethernet Port
Ringer HTTP
Scheduled Jobsb
Auto Power Off c Ethernet Speed SCP
b
Wakeup Event Fax Confirm.
WINS
System Timeout Email Sentb SNMPv1/v2
Job Timeout Junk Faxb UPnP(SSDP)
Altitude Adj. PCL Font mDNS
Humidity PS Font SetIP
Auto Continue
Address Bookb SLP
Paper Substit. Network Conf.
Eco Settings Clear Settings

a. C48xW/C48xFN/C48xFW series only.


b. C48xFN/C48xFW series only.
c. C48x/C48xW series only.
d. This option only appears when small amount of toner is left in the cartridge.
e. C48xW/C48xFW series only.

2. Menu Overview and Basic Setup 36


Machine’s basic settings
Select the option you want, then press OK.
3
You change the machine’s setting set in the machine from Samsung Easy
• Language: change the language that is displayed on the control
Printer Manager or SyncThru™ Web Service. panel.
• If your machine is connected to the local, you can set the machine’s setting from
• Date & Time: When you set the time and date, they are used in delay
Samsung Easy Printer Manager > Advanced Setting > Device Settings (see
fax and delay print. They are printed on reports. If, however, they are
"Using Samsung Easy Printer Manager" on page 252).
not correct, you need to change it for the correct time being.
• If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 249). Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 210).

After installation is complete, you may want to set the machine's default • Month = 01 to 12
settings. • Day = 01 to 31
• Year = requires four digits
To change the machine’s default settings, follow these steps:
• Hour = 01 to 12
• Minute = 00 to 59
It may be necessary to press OK to navigate to lower-level menus for some
models.
• Clock Mode: You can set your machine to display the current time
using either a 12-hour or 24-hour format.

Select (Menu) button on the control panel. • Power Save: When you are not using the machine for a while, use
1 this feature to save power.
Press System Setup > Machine Setup.
2

2. Menu Overview and Basic Setup 37


Machine’s basic settings
• When you press the Power/Wake Up button, start printing, or a fax is
received, the product will wake up from the power saving mode.

• Press (Menu) > System Setup > Machine Setup > Wakeup Event
> On on the control panel. When you press any button except Power/
Wake Up button, the machine wake up from the power save mode.

• Altitude Adj.: Print quality is affected by atmospheric pressure,


which atmospheric pressure is determined by the height of the
machine above sea level. Before you set the altitude value,
determine the altitude where you are (see "Altitude adjustment" on
page 209).

Select the option you want, then press OK.


4
Press OK to save the selection.
5
Press (Stop/Clear) to return to ready mode.
6
Refer to below links to set other settings useful for using the machine.
• See "Entering various characters" on page 210.
• See "Keypad letters and numbers" on page 210.
• See "Setting the paper size and type" on page 46.
• See "Setting up the fax address book" on page 211.

2. Menu Overview and Basic Setup 38


Media and tray
This chapter provides information on how to load print media into your
2

machine. Tray overview

• Using print media that does not meet these specifications may cause To change the size, you need to adjust the paper guides.
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could 1 2 3
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
1 Paper cover
113). 4 2 Guide lock
3 Paper length guide
4 Paper width guide
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.

2. Menu Overview and Basic Setup 39


Media and tray
Open the paper cover.
2
3

Loading paper in the tray

Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).

Squeeze and the paper width guide and paper length lever to locate
1 Pull out the paper tray (see "Tray overview" on page 39). 3 them in the correct paper size slot marked at the bottom of the tray to
adjust to the size.

2. Menu Overview and Basic Setup 40


Media and tray
Flex or fan the edge of the paper stack to separate the pages before For paper longer than Legal-sized, press and unlatch the guide lock in
4 loading papers. the tray, pull the tray out manually. Then adjust the paper length guide
and paper width guide.

Place the paper with the side you want to print facing up.
5

• Do not push the paper width guide too far causing the media to buckle.
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
For paper smaller than A4-sized, press and unlatch the guide lock in the
tray, push the tray in manually. Then adjust the paper length guide and
paper width guide.

• If you do not adjust the paper width guide, it may cause paper jams.

2. Menu Overview and Basic Setup 41


Media and tray
Squeeze the paper width guide and slide it to the edge of the paper stack Insert the paper tray.
6 without causing it to buckle.
8

Close the paper cover.


7
When you print a document, set the paper type and size for the tray (see
9 "Setting the paper size and type" on page 46).

The tray is preset to Letter or A4 size, depending on your country. To change the
size to A4 or Letter, you must adjust the lever and paper width guide properly.

2. Menu Overview and Basic Setup 42


Media and tray
Pull the tray out of the machine. Open the paper cover and remove Squeeze the paper width guide and slide it to the edge of the lever.
1 paper from the tray if necessary.
3
If you want to change the size to Letter, hold the lever at the back of the
2 tray, and rotate the lever clockwise. You can see the lever when you
move the paper length guide to the legal-sized paper (LGL).

4
A
LT
R
A
L
T

4
R

If you want to change the size to A4, first move the paper width guide to left
and rotate the lever counterclockwise. If you force the lever, it could
damage the tray.

2. Menu Overview and Basic Setup 43


Media and tray
4

Printing on special media Types Traya

Plain ●

• When using special media, we recommend you feed one sheet at a time Thick ●
(see "Print media specifications" on page 113).
Thin ●

Bond ●
The table below shows the special media usable in tray.
Color ●
The paper setting in the machine and driver should match to print without a
CardStock ●
paper mismatch error.
Labels ●

The paper setting in the machine and driver should match to print without Preprinted ●
a paper mismatch error. Cotton ●
• You change the paper setting set in the machine from Samsung Easy
Recycled ●
Printer Manager program or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s setting Archive ●
from Samsung Easy Printer Manager > Advanced Setting > Device
Glossy Photo ●
Settings (see "Using Samsung Easy Printer Manager" on page 252).
- If your machine is connected to the network, you can set the Matte Photo ●
machine’s setting from SyncThru™ Web Service > Settings tab >
a. The paper types available manual feeding in tray.
Machine Settings (see "Using SyncThru™ Web Service" on page 249).
• You can set it using System Setup > Paper Setup > select you want (●: Supported)
Paper Size or Paper Type button on the control panel.

To see paper weights for each sheet, refer to "Print media specifications" on
page 113.

2. Menu Overview and Basic Setup 44


Media and tray
Labels • Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
To avoid damaging the machine, use only labels designed for use in laser • Do not use labels that are separating from the backing sheet or are wrinkled,
printers. bubbled, or otherwise damaged.

Card stock/ Custom-sized paper

• When selecting labels, consider the following factors:


- Adhesives: Should be stable at your machine’s fusing temperature
about 170°C (338°F).
- Arrangement: Only use labels with no exposed backing between them. • In the software application, set the margins to at least 6.4 mm (0.25 inches)
Labels can peel off sheets that have spaces between the labels, causing away from the edges of the material.
serious jams.
- Curl: Must lie flat with no more than 13 mm of curl in any direction.
- Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.

• Make sure that there is no exposed adhesive material between labels.


Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.

2. Menu Overview and Basic Setup 45


Media and tray
Preprinted paper
5

Setting the paper size and type


When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn After loading paper in the paper tray, set the paper size and type using the
the paper around. Note that print quality is not guaranteed. control panel buttons.

The paper setting in the machine and driver should match to print without
a paper mismatch error.
• You change the paper setting set in the machine from Samsung Easy
Printer Manager program or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s setting
from Samsung Easy Printer Manager > Advanced Setting > Device
Settings (see "Using Samsung Easy Printer Manager" on page 252).
- If your machine is connected to the network, you can set the
• Must be printed with heat-resistant ink that will not melt, vaporize, or machine’s setting from SyncThru™ Web Service > Settings tab >
release hazardous emissions when subjected to the machine’s fusing Machine Settings (see "Using SyncThru™ Web Service" on page 249).
temperature for 0.1 second (about 170°C (338°F)). • You can set it using System Setup > Paper Setup > select you want
Paper Size or Paper Type button on the control panel.
• Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.

• Before you load preprinted paper, verify that the ink on the paper is dry. Select (Menu) button on the control panel.
During the fusing process, wet ink can come off preprinted paper, reducing
1
print quality. Press System Setup > Paper Setup > Paper Size or Paper Type.
2
Select the tray and the option you want.
3
Press OK to save the selection.
4

2. Menu Overview and Basic Setup 46


Media and tray
Press (Stop/Clear) to return to ready mode.
5
6

Using the output support


• If you want to use special-sized paper such as billing paper, select the
Paper tab > Size > Edit... and set Custom Paper Size Settings in the
Printing Preferences (see "Opening printing preferences" on page 54). The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.

The printed pages stack on the output support, and the output support will help
the printed pages to align. The printer sends output to the output tray by
default.

2. Menu Overview and Basic Setup 47


Media and tray
8

Illustrations on this user’s guide may differ from your machine depending Loading originals
on its options or models. Check your machine type (see "Front view" on
page 21).
You can use the scanner glass or the document feeder to load an original for
copying, scanning, and sending a fax.
7

Preparing originals Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 21).
• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than
216 x 356 mm (8.5 x 14 inches).

• Do not attempt to load the following s of paper, in order to prevent paper


jam, low print quality and machine damage. On the scanner glass
- Carbon-paper or carbon-backed paper
Using the scanner glass, you can copy or scan originals. You can get the best
- Coated paper
scan quality, especially for colored or gray-scaled images. Make sure that no
- Onion skin or thin paper originals are in the document feeder. If an original is detected in the document
- Wrinkled or creased paper feeder, the machine gives it priority over the original on the scanner glass.
- Curled or rolled paper
- Torn paper
• Remove all staples and paper clips before loading.
• Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading.
• Do not load originals that include different sizes or weights of paper.
• Do not load booklets, pamphlets, transparencies, or documents with other
unusual characteristics.

2. Menu Overview and Basic Setup 48


Media and tray
Lift and open the scanner lid. Place the original face down on the scanner glass. Align it with the
1 2 registration guide at the top left corner of the glass.

Close the scanner lid.


3

2. Menu Overview and Basic Setup 49


Media and tray
Load the original face up into the document feeder input tray. Make sure
• Leaving the scanner lid open while copying may affect copy quality and
2 that the bottom of the original stack matches the paper size marked on
toner consumption. the document input tray.
• Dust on the scanner glass may cause black spots on the printout. Always
keep it clean (see "Cleaning the machine" on page 87).
• If you are copying a page from a book or magazine, lift the scanner lid
until its hinges are caught by the stopper and then close the lid. If the
book or magazine is thicker than 30 mm, start copying with the scanner
lid open.

• Be careful not to break the scanner glass. You may get hurt.
• Do not put hands while closing the scanner lid. The scanner lid may fall
on your hands and get hurt.
• Do not look into the light from inside of the scanner while copying or
scanning. It is harmful to eyes.

In the document feeder

Flex or fan the edge of the paper stack to separate the pages before
1 loading originals.

2. Menu Overview and Basic Setup 50


Media and tray
Adjust the document feeder width guides to the paper size.
3

Dust on the document feeder glass may cause black lines on the printout.
Always keep the glass clean (see "Cleaning the machine" on page 87).

2. Menu Overview and Basic Setup 51


Basic printing
Select your machine from the Select Printer list.
For special printing features, refer to the Advanced Guide (see "Using
3
advanced print features" on page 215).

Printing

• Mac printing (see "Mac printing" on page 222).


• Linux printing (see "Linux printing" on page 224).

The following Printing Preferences window is for Notepad in Windows 7. Your


Printing Preferences window may differ, depending on your operating system
or the application you are using.

Open the document you want to print.


1 4 The basic print settings including the number of copies and print range
are selected within the Print window.
Select Print from the File menu.
2
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 54).

To start the print job, click OK or Print in the Print window.


5

2. Menu Overview and Basic Setup 52


Basic printing
10

Canceling a print job

If the print job is waiting in the print queue or print spooler, cancel the job as
follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Stop/Clear) on the
control panel.

2. Menu Overview and Basic Setup 53


Basic printing
11

Opening printing preferences The screenshot may differ depending on model.

• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.
• When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
• For Windows 8 user, see "Opening more settings" on page 260.

Open the document you want to print.


1
Select Print from the file menu. The Print window appears.
2
Select your machine from the Select Printer.
3
Click Properties or Preferences.
4
• You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 245).
• You can check the machine’s current status pressing the Printer Status
button (see "Using Samsung Printer Status" on page 255).
• The printer driver includes a user interface that is optimized for
touchscreens. To use this UI, click Samsung Printer Center > Device
Options and then select Stylish User Interface (see "Using Samsung
Printer Center" on page 246).

2. Menu Overview and Basic Setup 54


Basic printing
Using a favorite setting
To use a saved setting, select it in the Favorites tab. The machine is now set
The Favorites option, which is visible on each preferences tab except for the to print according to the settings you have selected. To delete saved
settings, select it in the Favorites tab and click Delete.
Samsung tab, allows you to save the current preferences for future use.

To save a Favorites item, follow these steps:


12

Change the settings as needed on each tab.


1 Using help
Enter a name for the item in the Favorites input box.
2 Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.

13

Eco printing

The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.

If you press the Eco button from the control panel, eco mode is enabled. The
Click Save. default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
3 Some features may not be available depending on the model.
Enter name and description, and then select the desired icon.
4
Click OK. When you save Favorites, all current driver settings are saved.
5

2. Menu Overview and Basic Setup 55


Basic printing
• You change the machine’s setting set in the machine from Samsung If you set the eco mode on with a password from the SyncThru™ Web
Easy Printer Manager or SyncThru™ Web Service. Service (Settings tab > Machine Settings > System > Eco Settings) or
- If your machine is connected to the local, you can set the machine’s Samsung Easy Printer Manager (Advanced Setting > Device Settings >
setting from Eco), the On force message appears. You have to enter the password to
Samsung Easy Printer Manager > Advanced Setting > Device change the eco mode status.
Settings (see "Using Samsung Easy Printer Manager" on page 252).
- If your machine is connected to the network, you can set the • Select Temp.: Follow the settings from Syncthru™ Web Service or
machine’s setting from SyncThru™ Web Service > Settings tab > Samsung Easy Printer Manager. Before you select this item, you
Machine Settings (see "Using SyncThru™ Web Service" on page 249).
must set the eco function in SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy
Printer Manager (Advanced Setting > Device Settings > Eco).
Depending on the printer driver you use, Skip blank pages may not work - Default Eco: The machine is set to Default Eco mode.
properly. If Skip blank pages feature does not work properly, set the feature
from the Easy Eco Driver (see "Easy Eco Driver" on page 245). - Custom Eco: Change any necessary values.

Press OK to save the selection.


3
Setting Eco mode on the control panel
Setting eco mode on the driver
Select (Menu) > System Setup > Machine Setup > Eco Settings on
1 the control panel. Open the Eco tab to set Eco mode. When you see the eco image ( ), that
means the eco mode is currently enabled.
Select the option you want and press OK.
2
• Default Mode: Select this to turn on or off the eco mode. Eco options
- Off: Set the eco mode off. • Printer Default: Follows the settings from the machine's control panel.
- On: Set the eco mode on. • None: Disables Eco mode.

2. Menu Overview and Basic Setup 56


Basic printing
• Eco Printing: Enables eco mode. Activate the various Eco items you want to
use.

• Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.

Result simulator
Result Simulator shows the estimated results of reduced emissions of carbon
dioxide, used electricity, and the amount of saved paper in accordance with the
settings you selected.

• The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.

• Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.

• The power consumption in printing mode refers to the average printing


power consumption of this machine.
• The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.

2. Menu Overview and Basic Setup 57


Basic copying
For special printing features, refer to the Advanced Guide (see "Copy" on
If you need to cancel the copying job during the operation, press (Stop/
page 192).
Clear) and the copying will stop.

14

15

Basic copy
Changing the settings for each copy
C48xW series: Make sure that the Scan to button’s LED is off.
1 Your machine provides default settings for copying so that you can quickly and
C48xFN/C48xFW series: Select (copy) on the control panel. easily make a copy.

Select (Menu) > Copy Feature on the control panel.


2
• If you press the (Stop/Clear) button twice while setting the copy
Place a single document face down on the document glass, or load the
3 documents face up into the document feeder (see "Loading originals" on
options, all of the options you have set for the current copy job will be
canceled and returned to their default status. Or, they will automatically
page 48). return to their default status after the machine completes the copy in
progress.
If you want to customize the copy settings including Reduce/Enlarge,
4 Darkness, Original Type and more by using the control panel buttons • Accessing menus may differ from model to model (see "Accessing the
(see "Changing the settings for each copy" on page 58). menu" on page 33).
• It may be necessary to press OK to navigate to lower-level menus for
Enter the number of copies using the arrow or number keypad, if
5 necessary.
some models.

Press (Start).
6

2. Menu Overview and Basic Setup 58


Basic copying
Darkness 3 Select the option you want and press OK.

• Text: Use for originals containing mostly text.


If you have an original containing faint marking and dark images, you can adjust
the brightness to make a copy that is easier to read. • Text/Photo: Use for originals with mixed text and photographs.

C48xW series: Make sure that the Scan to button’s LED is off.
1 If texts in the printout is blurry, select Text to get the clear texts.

C48xFN/C48xFW series: Select (copy) on the control panel.


• Photo: Use when the originals are photographs.
Select (Menu) > Copy Feature > Darkness on the control panel.
2 • Magazine: Use when the originals are magazine.

Select the option you want and press OK.


3 4 Press (Stop/Clear) to return to ready mode.
For example, the Light+5 being the lightest, and the Dark+5 being the
darkest.
Reduced or enlarged copy
Press (Stop/Clear) to return to ready mode.
4
You can reduce or enlarge the size of a copied image from 25% to 400% from the
document feeder or scanner glass.
Original
The original setting is used to improve the copy quality by selecting the • This feature may not be available depending on model or optional goods
document for the current copy job. (see "Variety feature" on page 10).
• If the machine set to Eco mode, reduce and enlarge features are not
C48xW series: Make sure that the Scan to button’s LED is off. available.
1
C48xFN/C48xFW series: Select (copy) on the control panel.

Select (Menu) > Copy Feature > Original Type on the control panel.
2

2. Menu Overview and Basic Setup 59


Basic copying
To select from the predefined copy sizes
When you make a reduced copy, black lines may appear at the bottom of
C48xW series: Make sure that the Scan to button’s LED is off. your copy.
1
C48xFN/C48xFW series: Select (copy) on the control panel.

Select (Menu) > Copy Feature > Reduce/Enlarge on the control


2 panel.

Select the option you want and press OK.


3
Press (Stop/Clear) to return to ready mode.
4
To scale the copy by directly entering the scale rate

C48xW series: Make sure that the Scan to button’s LED is off.
1
C48xFN/C48xFW series: Select (copy) on the control panel.

Select (Menu) > Copy Feature > Reduce/Enlarge > Custom on the
2 control panel.

Enter the copy size you want using the numeric keypad.
3
Press OK to save the selection.
4
Press (Stop/Clear) to return to ready mode.
5

2. Menu Overview and Basic Setup 60


Basic copying
Press (Start).
4
16

ID card copying Your machine begins scanning the front side and shows Place Back Side
and Press [Start].
Your machine can print 2-sided originals on one sheet. Turn the original over and place it on the scanner glass where arrows
The machine prints one side of the original on the upper half of the paper and
5 indicate as shown. Then, close the scanner lid.
the other side on the lower half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as business card.

• The original must be placed on the scanner glass to use this feature.
• If the machine set to Eco mode, this feature is not available.

Depending on the model, the operating procedure may differ.

Press ID Copy on the control panel.


1
Press (Start) button.
2 Place the front side of an original facing down on the scanner glass 6
where arrows indicate as shown. Then, close the scanner lid.

• If you do not press the (Start) button, only the front side will be copied.
Place Front Side and Press [Start] appears on the display. • If the original is larger than the printable area, some portions may not be printed.
3
2. Menu Overview and Basic Setup 61
Basic scanning
For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select
features" on page 226). Enable Scan from Device Panel in Samsung Easy Printer Manager >
Advanced Setting > Scan to PC Settings.

17

Select the scan destination you want and press OK.


Basic Scanning 3
Default setting is My Documents.
This is the normal and usual procedure for scanning originals.
This is a basic scanning method for USB-connected machine. • You can create and save the frequently used settings as a profile list. Also
you can add and delete the profile and save each profile to a different
path.
• It may be necessary to press OK to navigate to lower-level menus for
some models. • To change the Samsung Easy Printer Manager > Advanced Setting
• If you want to scan using the network, refer to the Advanced Guide (see > Scan to PC Settings.
"Scanning from network connected machine" on page 227).
• C48xW series only support Scan to key on the control panel (see "Basic
scanning method" on page 226). Select the option you want and press OK.
4
Scanning begins.
5
Place a single document face down on the document glass, or load the
1 documents face up into the document feeder (see "Loading originals" on
Scanned image is saved in computer’s C:\Users\users name\My
page 48).
Documents. The saved folder may differ, depending on your operating
system or the application you are using.
C48xW series: Press Scan to > Scan to PC > Local PC on the control
2 panel.

C48xFN/C48xFW series: Select (scan) > Scan to PC > Local PC on the


control panel.

2. Menu Overview and Basic Setup 62


Basic faxing
18

• C48xFN/C48xFW series only. Preparing to fax


• For special faxing features, refer to the Advanced Guide (see "Fax
features" on page 233).
Before you send or receive a fax, you need to connect the supplied line cord to
your telephone wall jack (see "Rear view" on page 23). Refer to the Quick
Installation Guide how to make a connection. The method of making a
• You cannot use this machine as a fax via the internet phone. For more telephone connection is different from one country to another.
information ask your internet service provider.
• We recommend using traditional analog phone services (PSTN: Public 19

Switched Telephone Network) when connecting telephone lines to use


a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can Sending a fax
improve the connection quality by using the Micro-filter. The Micro-filter
eliminates unnecessary noise signals and improves connection quality or
Internet quality. Since the DSL Micro-filter is not provided with the
When you place the originals, you can use either the document feeder or
machine, contact your Internet service provider for use on DSL Micro-
filter. the scanner glass. If the originals are placed on both the document feeder
and the scanner glass, the machine will read the originals on the document
feeder first, which has higher priority in scanning.

Place a single document face down on the document glass, or load the
1 documents face up into the document feeder (see "Loading originals" on
1 Line port page 48).
2 Micro filter
3 DSL modem / Telephone line Select (fax) on the control panel.
(see "Rear view" on page 23).
2
Adjust the resolution and the darkness to suit your fax needs (see
3 "Adjusting the document settings" on page 65).

2. Menu Overview and Basic Setup 63


Basic faxing
Enter the destination fax number (see "Keypad letters and numbers" on Place a single document face down on the document glass, or load the
4 page 210).
1 documents face up into the document feeder (see "Loading originals" on
page 48).
Press (Start) on the control panel. The machine starts to scan and
5 send the fax to the destinations. Select (fax) on the control panel.
2
Adjust the resolution and the darkness to suit your fax needs (see
• If you want to send a fax directly from your computer, use Samsung 3 "Adjusting the document settings" on page 65).
Network PC Fax (see "Sending a fax from your computer" on page 234).
Press (On Hook Dial) on the control panel or lift the handset.
• When you want to cancel a fax job, press (Stop/Clear) before the 4
machine starts transmission.
Enter a fax number using the number keypad on the control panel.
• If you used the scanner glass, the machine shows the message asking to 5
place another page.
Press (Start) on the control panel when you hear a high-pitched fax
6 signal from the remote fax machine.

Sending a fax manually


Sending a fax to multiple destinations
Perform the following to send a fax using (On Hook Dial) on the control You can use the multiple send feature, which allows you to send a fax to multiple
panel. locations. Originals are automatically stored in memory and sent to a remote
station. After transmission, the originals are automatically erased from memory.

If your machine is a handset model, you can send a fax using the handset
(see "Variety feature" on page 10). You cannot send faxes with this feature if you have chosen super fine as an
option or if the fax is in color.

2. Menu Overview and Basic Setup 64


Basic faxing
Place a single document face down on the document glass, or load the
1
20

documents face up into the document feeder (see "Loading originals" on Receiving a fax
page 48).
Your machine is preset Fax mode at the factory. When you receive a fax, the
Select (fax) on the control panel.
2 machine answers the call on a specified number of rings and automatically
Adjust the resolution and the darkness to suit your fax needs (see receives the fax.
3 "Adjusting the document settings" on page 65).
21

Select (Menu) > Fax Feature > Multi Send on the control panel.
4 Adjusting the document settings
Enter the number of the first receiving fax machine and press OK.
5 Before starting a fax, change the following settings according to your original’s
You can press speed dial numbers or select a group dial number using
status to get the best quality.
the (Address book) button.

Enter the second fax number and press OK. It may be necessary to press OK to navigate to lower-level menus for some
6 models.
The display asks you to enter another fax number to send the document.

To enter more fax numbers, press OK when Yes appears and repeat
7 steps 5 and 6. Resolution
The default document settings produce good results when using typical text-
You can add up to 10 destinations.
based originals. However, if you send originals that are of poor quality, or
contain photographs, you can adjust the resolution to produce a higher quality
When you have finished entering fax numbers, select No at the Another fax.
8 No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.

2. Menu Overview and Basic Setup 65


Basic faxing
Select (fax) > (Menu) > Fax Feature > Resolution on the control
1 panel. The darkness setting is applied to the current fax job. To change the default
setting (see "Fax" on page 195).
Select the option you want and press OK.
2
• Standard: Originals with normal sized characters.
Select (fax) > (Menu) > Fax Feature > Darkness on the control
1 panel.
• Fine: Originals containing small characters or thin lines or originals
printed using a dot-matrix printer.
Select a darkness level you want.
• Super Fine: Originals containing extremely fine detail. Super Fine 2
mode is enabled only if the machine with which you are Press (Stop/Clear) to return to ready mode.
communicating also supports the Super Fine resolution.
3

• For memory transmission, Super Fine mode is not available. The


resolution setting is automatically changed to Fine.
• When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does not support Super Fine
resolution, the machine transmits using the highest resolution mode
supported by the other fax machine.

• Photo Fax: Originals containing shades of gray or photographs.

Press (Stop/Clear) to return to ready mode.


3
Darkness
You can select the degree of darkness of the original document.

2. Menu Overview and Basic Setup 66


Using USB memory device
23

C48x series do not support USB memory port. Plugging in a USB memory device

Lift the scanner lid slightly and insert your USB memory device into the USB
This chapter explains how to use a USB memory device with your machine.
memory port. Close the scanner lid again before using the device.

22

About USB memory

USB memory devices are available with a variety of memory capacities to give
you more room for storing documents, presentations, downloaded music and
videos, high resolution photographs or whatever other files you want to store or
move.

You can do the following tasks on your machine by using a USB memory device.

• Scan documents and save them on a USB memory device

• Print data stored on a USB memory device

• Restore backup files to the machine’s memory


The USB memory port on the front of your machine is designed for USB V1.1 and
• Format the USB memory device USB V2.0 memory devices. Your machine supports USB memory devices with
FAT16/FAT32 and a sector size of 512 bytes.
• Check the available memory space
Check your USB memory device’s file system from your dealer.

2. Menu Overview and Basic Setup 67


Using USB memory device
You must use only an authorized USB memory device with an A plug connector. File is supported by Direct Print option.

• PRN: Only files created by provided driver with your machine are
A B compatible.

If you print PRN files created from other machine, the printout would be
different.
Use only a metal-shielded USB memory device.

• TIFF: TIFF 6.0 Baseline

• JPEG: JPEG Baseline

• PDF: PDF 1.7 or lower version


Only use a USB memory device that has obtained compatibility certification;
otherwise, the machine might not recognize it.
To print a document from a USB memory device
• Do not remove the USB memory device while the machine is in operation
Insert a USB memory device into the USB memory port on your machine,
or writing to or reading from USB memory. The machine warranty does
not cover damage caused by user’s misuse.
1 and then press Direct USB.
• If your USB memory device has certain features such as security settings
Select USB Print.
and password settings, your machine may not automatically detect it. 2
For details about these features, see the user’s guide of the USB memory
Select the folder or file you want and press OK.
device. 3
If you see [+] or [D] in the front of a folder name, there are one or more
files or folders in the selected folder.
24

Select the number of copies to be printed or enter the number.


Printing from a USB memory device 4
You can directly print files stored on a USB memory device.

2. Menu Overview and Basic Setup 68


Using USB memory device
5 Press OK, Start or Print to start printing the selected file. Scanning
After printing the file, the display asks if you want to print another job.
Insert a USB memory device into the USB memory port on your machine.
Press OK when Yes appears to print another job, and repeat from step 2.
1
6
Place a single document face down on the document glass, or load the
Otherwise, press the left/right arrow to select No and press OK. 2 documents face up into the document feeder (see "Loading originals" on
Press (Stop/Clear) to return to ready mode. page 48).
7
Select (scan) > Scan To USB > OK on the control panel.
25 3
The machine begins scanning.
Scanning to a USB memory device
To scan multiple pages, select Yes while Another Page? Yes/No appears. After
scanning is complete, you can remove the USB memory device from the
• Accessing menus may differ from model to model (see "Accessing the machine.
menu" on page 33)
• It may be necessary to press OK to navigate to lower-level menus for
some models. Customizing Scan to USB
You can specify image size, file format, or color mode for each scanning to USB
You can scan a document and save the scanned image onto a USB memory job.
device.
Select (scan) > (Menu) > Scan Feature > USB Feature on the
1 control panel.

Select the setting option you want appears.


2
• Original Size: Sets the image size.

• Original Type: Sets the original document’s.

• Resolution: Sets the image resolution.

2. Menu Overview and Basic Setup 69


Using USB memory device
• Color Mode: Sets the color mode. If you select Mono in this option,
you cannot select JPEG in File Format. After deleting files or reformatting a USB memory device, files cannot be
restored. Therefore, confirm that you no longer need the data before
• File Format: Sets the file format in which the image is to be saved. If
deleting it.
you select JPEG in this option, you cannot select Mono in Color
Mode.

• Darkness: Sets the brightness level to scan an original.


Deleting an image file
Select the desired status you want and press OK.
3
Insert a USB memory device into the USB memory port on your machine,
Repeat steps 2 and 3 to set other setting options.
1
4 and then press Direct USB.

Select File Manage > Delete and press OK.


5 Press (Stop/Clear) to return to ready mode. 2
You can change the default scan settings. Refer to the Advanced Guide. Select the file you want to delete and press OK.
3
Select Yes.
26

4
Managing USB memory 5 Press (Stop/Clear) to return to ready mode.

You can delete image files stored on a USB memory device one by one or all at
once by reformatting the device.
Formatting a USB memory device

Insert a USB memory device into the USB memory port on your machine,
If you see [+] or [D] in the front of a folder name, there are one or more files
1 and then press Direct USB.
or folders in the selected folder.
Select File Manage > Format and press OK.
2
Select Yes.
3
Press (Stop/Clear) to return to ready mode.
4
2. Menu Overview and Basic Setup 70
Using USB memory device
Viewing the USB memory status
You can check the amount of memory space available for scanning and saving
documents.

Insert a USB memory device into the USB memory port on your machine,
1 and then press Direct USB.

Select Check Space.


2
The available memory space appears on the display.
3
Press (Stop/Clear) to return to ready mode.
4

2. Menu Overview and Basic Setup 71


3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.

• Ordering supplies and accessories 73


• Available supplies 74
• Available maintenance parts 75
• Storing the toner cartridge 76
• Redistributing toner 77
• Replacing the toner cartridge 79
• Replacing the imaging unit 81
• Replacing the waste toner container 83
• Monitoring the supplies life 85
• Setting the toner low alert 86
• Cleaning the machine 87
• Tips for moving & storing your machine 91
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.

To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.

3. Maintenance 73
Available supplies
When supplies reach the end of their life spans, you can order the followings of supplies for your machine:

Type Average yielda Part name


Toner cartridge • Average continuous black cartridge yield: Approx. 1,500 standard pages (Black) • K404 (CLT-K404S): Black
• Average continuous color cartridge yield: Approx. 1,000 standard pages (Yellow/Magenta/Cyan) • C404 (CLT-C404S): Cyan
• M404 (CLT-M404S): Magenta
• Y404 (CLT-Y404S): Yellow
Imaging unit Approx. 16,000 imagesb CLT-R406
Waste toner container Approx. 7,000 imagesb CLT-W406

a. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
b. Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%.

Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.

When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.

• The toner cartridge included in the printer/all-in-one product you purchased is not available for sale and is not guaranteed to be compatible with any
other printer.
• Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.

3. Maintenance 74
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used,
computing performance, application software, connecting method, paper type, paper size, and job complexity.

3. Maintenance 75
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
1

and humidity. Samsung suggests users follow these recommendations to Handling instructions
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge. • Do not expose the cartridge to unnecessary vibrations or shock.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner 2

cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
Toner cartridge usage
with paper and store in a dark cabinet.
Samsung Electronics does not recommend or approve the use of non-Samsung
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed brand toner cartridges in your printer including generic, store brand, refilled, or
from the printer, follow the instructions below to store the toner cartridge remanufactured toner cartridges.
properly.
• Store the cartridge inside the protective bag from the original package. Samsung’s printer warranty does not cover damage to the machine caused
• Store lying flat (not standing on end) with the same side facing up as if it by the use of a refilled, remanufactured, or non-Samsung brand toner
were installed in the machine. cartridges.

• Do not store consumables in any of the following conditions:


- Temperature greater than 40°C (104°F). 3

- Humidity range less than 20% or greater than 80%. Estimated cartridge life
- An environment with extreme changes in humidity or temperature.
- Direct sunlight or room light. Estimated cartridge life (the life of the toner cartridge yield) depends on the
- Dusty places. amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
- A car for a long period of time.
environment, percentage of image area, printing interval, media type and/or
- An environment where corrosive gases are present. media size. For example, if you print a lot of graphics, the consumption of the
- An environment with salty air. toner is higher and you may need to change the cartridge more often.

3. Maintenance 76
Redistributing toner
When the toner cartridge is near the end of its life:

• White streaks or light printing occurs and/or density varies from side to side.

• The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display.

• The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung
Printer Status" on page 255).

If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• When opening a scan unit, hold the document feeder and scan unit together.
• Printing even after the toner empty status can cause serious damage to your machine.

3. Maintenance 77
Redistributing toner

3. Maintenance 78
Replacing the toner cartridge
When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed.

• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• When opening a scan unit, hold the document feeder and scan unit together.
• Printing even after the toner empty status can cause serious damage to your machine.

3. Maintenance 79
Replacing the toner cartridge

3. Maintenance 80
Replacing the imaging unit
When the life span of the imaging unit has expired, the Printing Status window appears on the computer, indicating the imaging unit needs to be placed. Otherwise,
your machine stops printing.

• Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit.
• Be careful not to scratch the surface of the imaging unit.
• To prevent damage, do not expose the imaging unit to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary.
• Before closing the front cover, make sure all toner cartridges are installed properly.

3. Maintenance 81
Replacing the imaging unit

3. Maintenance 82
Replacing the waste toner container
When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating
the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 74). For information about
installing the waste toner container, refer to the waste toner container installation guide included on the package.

• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems
occur.
• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.
• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.

Do not tilt or turn over the container.

3. Maintenance 83
Replacing the waste toner container

2
1

3. Maintenance 84
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
1
Select the option you want and press OK.
2
Press (Stop/Clear) to return to ready mode.
3

3. Maintenance 85
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.

• You change the machine’s setting set in the machine from Samsung Easy Printer Manager or SyncThru™ Web Service.
- If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings
(see "Using Samsung Easy Printer Manager" on page 252).
- If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using SyncThru™ Web Service" on page 249).
• It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.
1
Select the option you want.
2
Press OK to save the selection.
3

3. Maintenance 86
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.

• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.

Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

3. Maintenance 87
Cleaning the machine
5

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.

• To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the imaging unit. Use the handle on the imaging unit to avoid touching this area.
• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.

• Use a dry lint-free cloth to clean the machine.


• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• When opening a scan unit, hold the document feeder and scan unit together.

3. Maintenance 88
Cleaning the machine

3. Maintenance 89
Cleaning the machine
Wipe the surface of the scanner until it is clean and dry.
3
6

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest
that you clean the scan unit at the start of each day and during the day as 1
needed.
3
2
• Turn the machine off and unplug the power cord. Wait for the machine 4
to cool down. If your machine has a power switch, turn the power switch
off before cleaning the machine. 5
• Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 21).

Slightly dampen a soft, lint-free cloth or paper towel with water.


1
Lift and open the scanner lid. 1 White bar
2 2 Document feeder glass
3 White sheet
4 Scanner lid
5 Scanner glass

Close the scanner lid.


4

3. Maintenance 90
Tips for moving & storing your machine
• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.

• When moving the machine, make sure at least two people are holding the machine securely.

3. Maintenance 91
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.

• Tips for avoiding paper jams 93


• Clearing paper jams 94
• Understanding the status LED 101
• Understanding display messages 103

This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced Guide (see "Troubleshooting" on page 264).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:

• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 39).

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix papers in a tray.

• Use only recommended print media (see "Print media specifications" on page 113).

• Perforated or embossed paper does not separate easily. Flex the sheets back and forth to loosen them, and fan them.
Feed single paper from tray if there are multi-feeds or paper jams.

• Grain refers to the alignment of the paper fibers in a sheet of paper. Grain long paper is recommended.

• Do not use rough-edged paper.

4. Troubleshooting 93
Clearing paper jams
When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

4. Troubleshooting 94
Clearing paper jams
1

In tray

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

4. Troubleshooting 95
Clearing paper jams
2

Inside the machine

• The fuser area is hot. Take care when removing paper from the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

4. Troubleshooting 96
Clearing paper jams
3

In exit area

• The fuser area is hot. Take care when removing paper from the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

4. Troubleshooting 97
Clearing paper jams
4

Original paper jam

Original paper jam in front of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).

4. Troubleshooting 98
Clearing paper jams
Original paper jam inside of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10).

4. Troubleshooting 99
Clearing paper jams
Original paper jam in exit area of scanner

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).
• This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 21).

Remove any remaining pages from the document feeder.


1
Gently remove the jammed paper from the document feeder.
2

4. Troubleshooting 100
Understanding the status LED
The color of the LED indicates the machine's current status.

• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 103).
• You also can resolve the error with the guideline from the computer’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 255).
• If the problem persists, call a service representative.

LED Status Description

Off The machine is off-line.

Blinking When the backlight blinks, the machine is receiving or printing data.
Blue
On • The machine is on-line and can be used.

• A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message.
When the problem is cleared, the machine resumes.
Blinking • Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new
cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see
Status "Redistributing toner" on page 77).b
Orange • A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner
cartridge (see "Replacing the toner cartridge" on page 79).
• The cover is opened. Close the cover.
On • There is no paper in the tray when receiving or printing data. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message (see "Understanding display
messages" on page 103).
• A paper jam has occurred (see "Clearing paper jams" on page 94).

4. Troubleshooting 101
Understanding the status LED
LED Status Description

Blinking The machine is connecting to a wireless network.

Wirelessb Blue On The machine is connected to a wireless network (see "Wireless network setup" on page 155).

Off The machine is disconnected from a wireless network.

On The machine is in power save mode.


Power/Wake Up ( ) Blue
Off The machine is in ready mode or machine’s power is off.

On Eco mode is on.


Eco Green The default setting of Eco mode is 2-up and toner save.

Off Eco mode is off.

On Scan mode is on.

Scan tob Blue Switches between scan and copy mode. The Scan to LED turns on scan mode and turns off on copy mode.

Off Scan mode is off and copy mode is on.

a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24).

4. Troubleshooting 102
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
5

or errors. Refer to the tables below to understand the messages’ and their Paper Jam-related messages
meaning, and correct the problem, if necessary.

Message Meaning Suggested solutions


• This function is not supported for the devices which has a control panel
display. You can resolve the error with the guideline from the computer’s Document jam. The loaded original Clear the jam (see "Original
Printing Status window (see "Using Samsung Printer Status" on page document has jammed in paper jam" on page 98).
Remove jam
255). the document feeder.
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative. Paper Jam Paper has jammed inside the Clear the jam (see "Inside the
inside machine machine. machine" on page 96).
• When you call for service, provide the service representative with the
contents of display message.
Paper Jam in tray Paper has jammed in the Clear the jam (see "Clearing
• Some messages may not appear on the display depending on the paper tray. paper jams" on page 94).
options or models.
Paper Jam Paper has jammed in the exit Clear the jam (see "Original
• [error number] indicates the error number.
in exit area area. paper jam in exit area of
• [tray type] indicates the tray number. scanner" on page 100).
• [media type] indicates the media type.
Paper Empty in There is no paper in tray. Load paper in tray (see
• [media size] indicates the media size. tray "Loading paper in the tray"
• [color] indicates the color of toner. on page 40).

4. Troubleshooting 103
Understanding display messages
6

Message Meaning Suggested solutions


Toner-related messages
Replace Toner The indicated toner • You can choose Stop or
cartridge has almost Continue as shown on the
reached its estimated control panel. If you select
Message Meaning Suggested solutions Stop, the printer stops
cartridge life. a
printing and you cannot
Install Toner A toner cartridge is not Install a toner cartridge. print any more without
installed. changing the cartridge. If
you select Continue, the
Not Compatible The toner cartridge is Install the corresponding toner printer keeps printing but
not suitable for your cartridge with a Samsung- the printing quality cannot
[color] toner machine. genuine cartridge. be guaranteed. Besides, it
can cause serious damage to
Prepare Toner Small amount of toner is Prepare a new cartridge for a your machine.
left in the indicated replacement. You may
cartridge. The estimated temporarily increase the • Replace the toner cartridge
cartridge life of toner is printing quality by for the best print quality
close. redistributing the toner (see when this message appears.
"Redistributing toner" on page Using a cartridge beyond
77). this stage can result in
printing quality issues (see
"Replacing the toner
cartridge" on page 79).

The indicated toner Replace the toner cartridge (see


cartridge has reached its "Replacing the toner cartridge"
estimated cartridge on page 79).
life.a The machine might
stop printing.

a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
supplies" on page 74). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.

4. Troubleshooting 104
Understanding display messages
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.

4. Troubleshooting 105
Understanding display messages
7

Message Meaning Suggested solutions


Tray-related messages
Network Problem: The network IP address you Check the IP address and
IP Conflict have set is being used by reset it if necessary (see
someone else. "Printing a network
Message Meaning Suggested solutions
configuration report" on
Tray Paper The paper size specified in the Load the correct paper in page 144).
Mismatch printer properties does not the tray.
Not found The machine cannot find the Check the status of the
match the paper you are
Wireless network wireless network. wireless router or access
loading.
point, including its
configuration and power
8
connections, as well as
any devices that may
Network-related messages
affect wireless
communication. If the
problem persists, please
Message Meaning Suggested solutions call for service.
Fail connection The machine failed to Check the WPS settings
to WPS connect via WPS. (see "Using the WPS
Settings menu" on page
156).

Install There is a problem on the Turn the power switch off


wireless NIC network interface. and on. If the problem
persists, call for service.

4. Troubleshooting 106
Understanding display messages
Message Meaning Suggested solutions Message Meaning Suggested solutions

Not Correct • The wireless network Reconfigure the wireless Wi-Fi Direct The machine failed to Reboot the machine to
options are configured options in the machine, initialize the Wi-Fi Direct initialize the wireless
Wireless setting is not ready
incorrectly for the SWS, access point, or connection. settings. If the problem
security method. wireless router. The persists, please call for
• The password entered in WPA2-PSK/AES security service.
the wireless security method is recommended.
options is incorrect. Wi-Fi Direct The machine failed to Turn the Wi-Fi Direct
If the problem persists,
is not connect connect via Wi-Fi Direct. feature off and then back
• The machine does not please call for service.
on or reboot the machine
support the security
or mobile device. If the
method used by the
problem persists, please
access point or wireless
router. call for service.

• The access point or


wireless router has 9

malfunctioned.
Misc. messages
Not connect The machine failed to Check the status of the
Wireless AP connect to the wireless access point, including its
AP(access point or wireless configuration and power Message Meaning Suggested solutions
router). connections, as well as
any devices that may Door Open The cover is not securely Close the cover until it
affect wireless Close it latched. locks into place.
communication. If the
Door of scanner is The cover of scanner is not Close the cover until it
problem persists, please
open securely latched. locks into place.
call for service.
Error: [error There is a problem in the Reboot the power. If the
number] system. problem persists, please
call for service.
Call for Service

4. Troubleshooting 107
Understanding display messages
Message Meaning Suggested solutions Message Meaning Suggested solutions

Error: [error The imaging unit is installed Reinstall the imaging unit Prepare new The life of the transfer belt Replace the transfer belt
number] improperly, or the cover is to confirm it is seated Transfer belt will expired soon. with a new one. Contact
Door open/close not securely latched. properly. Close the cover the service
until it locks into place. representatives.

Error: [error The machine unit cannot be Reboot the power and try Prepare new The life of the transfer belt Replace the transfer belt
number] controlled. the printing job again. If transfer roller will expired soon. with a new one. Contact
Turn off then on the problem persists, the service
please call for service. representatives.

ID Control Fail There is a problem in the Reboot the power. If the Replace new The life of the fuser unit will Replace the fuser unit with
Check CTD Sensor CTD sensor. problem persists, please be expired. a new one. Contact the
Fuser unit
call for service. service representatives.

Output bin Full The output tray is full. Or the Remove papers from the Replace with The life of the imaging unit Replace the imaging unit
Remove paper sensor is not facing down. output tray, the machine will be expired. with a new one. Contact
new imaging unit
resumes printing. Or make the service
sure the sensor is facing representatives.
down. If the problem
persists, call for service. Replace The life of the transfer belt Replace the transfer belt
newTransfer belt has expired. with a new one. Contact
Prepare The life of the fuser unit will Prepare the fuser unit with the service
Fuser Soon be expired soon. a new one. Contact the representatives.
service representatives.
Replace new The life of the transfer belt Replace the transfer belt
Prepare new The life of the imaging unit Replace the imaging unit has expired. with a new one. Contact
transfer roller
Imaging unit will be expired soon. with a new one. Contact the service
the service representatives.
representatives.

4. Troubleshooting 108
Understanding display messages
Message Meaning Suggested solutions

Replace/Install The life span of the waste Replace a waste toner


Waste Toner Tank toner container has expired container with a Samsung-
and the printer will stop genuine waste toner
printing until a new waste container.
toner container is placed
into the printer.

Scanner Locked The scanner is locked. Reboot the power. If the


problem persists, please
call for service.

Scan Unit Open The scan unit is not securely • Clear the jam (see
latched or paper has "Original paper jam" on
or Exit JAM
jammed in the scanner area. page 98).
• Close the cover until it
locks into place.

Transfer Belt Error The transfer belt cannot be Reboot the power and try
controlled. the printing job again. If
the problem persists,
please call for service.

4. Troubleshooting 109
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.

• Specifications 111
• Regulatory information 120
• Copyright 133
Specifications
1

General specifications

These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit
www.samsung.com.

Items Description

Dimensiona Width x Length x Height C48x/C48xW series 406 x 362 x 288.6 mm (16 x 14.3 x 11.4 inches)

C48xFN/C48xFW series 406 x 362 x 333.5 mm (16 x 14.3 x 13.1 inches)

Weighta Machine with consumables C48x/C48xW series 12.89 Kg (28.42 lbs)

C48xFN/C48xFW series 14.06 Kg (31.00 lbs)

Noise Levelbc Ready mode Background noise level

Print mode Color printing Less than 46 dB (A)

Black and white printing Less than 48 dB (A)

Copy mode Scanner glass Less than 52 dB (A)

Document feeder Less than 53 dB (A)

Scan mode Scanner glass Less than 51 dB (A)

Document feeder Less than 51 dB (A)

Temperature Operation 10 to 30°C (50 to 86°F)

Storage (packed) -20 to 40°C (-4 to 104°F)

5. Appendix 111
Specifications
Items Description

Humidity Operation 20 to 80% RH

Storage (packed) 10 to 90% RH

Power ratingd 110 volt models AC 110 - 127 V

220 volt models AC 220 - 240 V

Power consumption e Average operating mode Less than 290 W

Ready mode Less than 60 W

Power save mode • C48x: Less than 1.2 W


• C48xW: Less than 1.5 W
• C48xFN: Less than 1.5 W
• C48xFW: Less than 1.8 W

Power off mode f Less than 0.45 W

Network Standby Mode (All • C48xW/C48xFW: Less than 1.30 W


Port Activation)

Wirelessg Module SPW-B43143S

a. Dimensions and weight are measured without other accessories.


b. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
c. China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
d. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
e. The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
f. Power consumption can be completely avoided only when the power cable is not connected.
g. Wireless models only (see "Features by model" on page 7).

5. Appendix 112
Specifications
2

Print media specifications

Print media weight/Capacitya


Type Size Dimensions
Tray

Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m2 (16 to 23 lbs bond)


Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m2 (20 lbs bond)
US Folio 216 x 330 mm (8.5 x 13 inches) • Maximum stack height : 15.5mm (0.6 inches)

A4 210 x 297 mm (8.27 x 11.69 inches)

Oficio 216 x 343 mm (8.5 x 13.5 inches)


Plain paper
JIS B5 182 x 257 mm (7.17 x 10.12 inches)

ISO B5 176 x 250 mm (6.93 x 9.84 inches)

Executive 184 x 267 mm (7.25 x 10.5 inches)

A5 148 x 210 mm (5.83 x 8.27 inches)

A6 105 x 148 mm (4.13 x 5.83 inches)

Refer to the Plain Refer to the Plain paper section 86 to 120 g/m2 (23 to 32lbs bond)
Thick paper
paper section • 5 sheets

Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lbs bond)


Refer to the Plain
Thin paper • 150 sheets of 60 g/m2 (16 lbs bond)
paper section
• Maximum stack height : 15.5mm (0.6 inches)

5. Appendix 113
Specifications
Print media weight/Capacitya
Type Size Dimensions
Tray

Refer to the Plain Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lbs bond)
Cotton
paper section • 150 sheets of 75 g/m2 (20 lbs bond)

Refer to the Plain paper section 60 to 85 g/m2 (16 to 24 lbs bond)


Colored, Refer to the Plain
paper section • 150 sheets of 75 g/m2 (20 lbs bond)
Pre-printed,
• Maximum stack height : 15.5mm (0.6 inches)

Refer to the Plain paper section 60 to 85 g/m2 (16 to 24 lbs bond)


Refer to the Plain
Recycled • 150 sheets of 75 g/m2 (20 lbs bond)
paper section
• Maximum stack height : 15.5mm (0.6 inches)

Letter, Legal, Oficio, Refer to the Plain paper section 120 to 150 g/m2 (32 to 40 lbs bond)
Labelsb US Folio, A4, JIS B5, ISO
• 5 sheets
B5, Executive, A5

Letter, Legal, Oficio, Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond)
US Folio, A4, JIS B5, ISO
Card stock • 5 sheets
B5, Executive, A5,
Postcard 4x6

Refer to the Plain Refer to the Plain paper section 105 to 120 g/m2 (28 to 32 lbs bond)
Bond paper
paper section • 10 sheets

5. Appendix 114
Specifications
Print media weight/Capacitya
Type Size Dimensions
Tray

Refer to the Plain paper section 70 to 90 g/m2 (18.6 to 24 lbs bond)


Refer to the Plain
Archive • 100 sheets
paper section
• Maximum stack height : 15.5mm (0.6 inches)

Glossy Photo, Letter, A4, Refer to the Plain paper section 111 to 220 g/m2 (30 to 58 lbs bond)
Matte Photo Postcard 4x6 • 1 sheets

Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m2 (16 to 32 lbs bond)
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)

a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.

If media weight is over 120 g/m2 (32 lbs bond), load a paper into the tray one by one.

5. Appendix 115
Specifications
3

System requirements

Microsoft® Windows®

Requirement (recommended)
Operating system
CPU RAM free HDD space

Windows® XP Service Pack 3 Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB

Windows Server® 2003 Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB

Windows Server® 2008 Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB

Windows Vista® Intel® Pentium® IV 3 GHz 512 MB (1 GB) 15 GB

Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB

• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive

Windows Server® 2008 R2 Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB

Windows® 8 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 2 GB (2 GB) 20 GB

Windows® 8.1 • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive

Windows Server® 2012 Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 32 GB

Windows Server® 2012 R2

5. Appendix 116
Specifications

• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.

Mac

Requirements (Recommended)
Operating system
CPU RAM Free HDD space

Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB

Mac OS X 10.7 - 10.10 • Intel® processors 2 GB 4 GB

5. Appendix 117
Specifications
Linux

Items Requirements
Operating system Red Hat Enterprise Linux 5, 6, 7
Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20
OpenSUSE 11.2, 11.3, 11.4, 12.1, 12.2, 12.3, 13.1
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04
SUSE Linux Enterprise Desktop 10, 11
Debian 6.0, 7.0
Mint 13, 14, 15, 16, 17
CPU Pentium IV 2.4GHz (Intel Core™2)
RAM 512 MB (1 GB)
Free HDD space 1 GB (2 GB)

5. Appendix 118
Specifications
4

Network environment

Network and wireless models only (see "Features by model" on page 7).

You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.

Items Specifications

Network interface • Ethernet 10/100 Base-TX Wired Lan


• 802.11b/g/n Wireless LAN

Network operating system • Windows® XP Service Pack 3, Windows Server® 2003, Windows Vista®, Windows® 7/8, Windows Server® 2008 R2
• Various Linux OS
• Mac OS X 10.6 -10.10

Network protocols • TCP/IPv4


• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP)

Wireless security • Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES

5. Appendix 119
Regulatory information
This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be
several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons:

Laser safety statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21


CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 60825-
1 : 2007.

Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.

Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.

5. Appendix 120
Regulatory information
6 8

Ozone safety Power saver

This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that
ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use.
ventilation. When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
7

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Perchlorate warning For more information on the ENERGY STAR program see http://
www.energystar.gov
This Perchlorate warning applies only to primary CR (Manganese Dioxide) For ENERGY STAR certified models, the ENRGY STAR label will be on
Lithium coin cells in the product sold or distributed ONLY in California USA. your machine. Check if your machine is ENERGY STAR certified.

Perchlorate Material - special handling may apply.


9

See www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only)


Recycling

Recycle or dispose of the packaging material for this product in an


environmentally responsible manner.

5. Appendix 121
Regulatory information
(The United States of America only)
10

Correct disposal of this product (Waste electrical &


electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website: www.samsung.com/recyclingdirect Or
call, (877) 278 - 0799
(Applicable in countries with separate collection
systems) 11

State of California Proposition 65 Warning (US Only)


This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other s of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
12

where and how they can take these items for environmentally safe Radio frequency emissions
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic FCC information to the user
accessories should not be mixed with other commercial wastes for
disposal. This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference


that may cause undesired operation.

5. Appendix 122
Regulatory information
This equipment has been tested and found to comply with the limits for a Class Canadian radio interference regulations
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential This digital apparatus does not exceed the Class B limits for radio noise
installation. This equipment generates, uses and can radiate radio frequency emissions from digital apparatus as set out in the interference-causing
energy and, if not installed and used in accordance with the instructions, may equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
cause harmful interference to radio communications. However, there is no Science Canada.
guarantee that interference will not occur in a particular installation. If this
Cet appareil numérique respecte les limites de bruits radioélectriques
equipment does cause harmful interference to radio or television reception,
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
which can be determined by turning the equipment off and on, the user is
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
encouraged to try to correct the interference by one or more of the following
Sciences Canada.
measures:

• Reorient or relocate the receiving antenna. 13

• Increase the separation between the equipment and receiver. RFID (Radio Frequency Interface Device)
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected. RFID operation is subject to the following two conditions:(1) this device may not
• Consult the dealer or experienced radio TV technician for help. cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device. (U.S.A., France,
Taiwan only)
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.

5. Appendix 123
Regulatory information
14

United States of America Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
Federal Communications Commission (FCC)

Intentional emitter per FCC Part 15 FCC Statement for Wireless LAN use:
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in While installing and operating this transmitter and antenna combination
your printer system. This section is only applicable if these devices are present. the radio frequency exposure limit of 1m W/cm2 may be exceeded at
Refer to the system label to verify the presence of wireless devices. distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device
Wireless devices that may be in your system are only qualified for use in the
cannot be colocated with another transmitter and transmitting antenna.
United States of America if an FCC ID number is on the system label.

The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not 15

include extremities). This device should be used more than 20 cm (8 inches) Fax Branding
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
RF exposure limits as set by the FCC.
person to use a computer or other electronic device to send any message via a
This transmitter must not be collocated or operation in conjunction with any telephone facsimile machine unless such message clearly contains in a margin
other antenna or transmitter. at the top or bottom of each transmitted page or on the first page of the
transmission the following information:
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any 1 the date and time of transmission
interference received, including interference that may cause undesired 2 identification of either business, business entity or individual sending the
operation of the device. message; and

5. Appendix 124
Regulatory information
3 telephone number of either the sending machine, business, business entity The Ringer Equivalence Number (REN) is a measure of the electrical load placed
or individual. on the telephone line, and is useful for determining whether you have
“overloaded” the line. Installing several s of equipment on the same telephone
The Telephone Company may make changes in its communications facilities,
line may result in problems making and receiving telephone calls, especially
equipment operations or procedures where such action is reasonably required
ringing when your line is called. The sum of all Ringer Equivalence Numbers of
in the operation of its business and is not inconsistent with the rules and
the equipment on your telephone line should be less than five in order to assure
regulations in FCC Part 68. If such changes can be reasonably expected to render
proper service from the telephone company. In some cases, a sum of five may
any customer terminal equipment incompatible with telephone company
not be usable on your line. If any of your telephone equipment is not operating
communications facilities, or require modification or alteration of such terminal
properly, you should immediately remove it from your telephone line, as it may
equipment, or otherwise materially affect its use or performance, the customer
cause harm to the telephone network.
shall be given adequate notice in writing, to allow the customer an opportunity
to maintain uninterrupted service The equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the rear of this equipment is a label that contains,
16
among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
Ringer Equivalence Number

The Ringer Equivalence Number and FCC Registration Number for this machine FCC Regulations state that changes or modifications to this equipment not
may be found on the label located on the bottom or rear of the machine. In some expressly approved by the manufacturer could void the user’s authority to
instances you may need to provide these numbers to the telephone company. operate this equipment. In the event that terminal equipment causes harm
to the telephone network, the telephone company should notify the
customer that service may be stopped. However, where prior notice is
impractical, the company may temporarily cease service, providing that
they:
a promptly notify the customer.
b give the customer an opportunity to correct the equipment problem.
c inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC
Rules and Regulations Subpart E of Part 68.

5. Appendix 125
Regulatory information
You should also know that:
17

Replacing the Fitted Plug (for UK Only)


• Your machine is not designed to be connected to a digital PBX system.

• If you intend to use a computer modem or fax modem on the same phone
Important
line as your machine, you may experience transmission and reception
problems with all the equipment. It is recommended that no other
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
equipment, except for a regular telephone, share the line with your
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
machine.
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
• If your area experiences a high incidence of lightning or power surges, we the fuse cover, do not use the plug until you have another fuse cover.
recommend that you install surge protectors for both the power and the
telephone lines. Surge protectors can be purchased from your dealer or Contact the people from you purchased the machine.
telephone and electronic specialty stores. The 13 amp plug is the most widely used in the UK and should be suitable.
• When programming emergency numbers and/or making test calls to However, some buildings (mainly old ones) do not have normal 13 amp plug
emergency numbers, use a non-emergency number to advise the sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
emergency service dispatcher of your intentions. The dispatcher will give plug.
you further instructions on how to actually test the emergency number.
• This machine may not be used on coin service or party lines. If you cut off the moulded plug, get rid of it straight away.
• This machine provides magnetic coupling to hearing aids. You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
You may safely connect this equipment to the telephone network by means of
a standard modular jack, USOC RJ-11C.

5. Appendix 126
Regulatory information
Important warning:
19

Taiwan only

You must earth this machine.


The wires in the mains lead have the following color code:
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live

If the wires in the mains lead do not match the colors marked in your plug, do
the following:

You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
20

You must connect the blue wire to the pin which is marked with the letter “N” or
colored black. Russia / Kazakhstan / Belarus only
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.

You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.

18

Taiwan only

5. Appendix 127
Regulatory information
Website: http://www.samsung.com/cn/support/location/
21

China only supportServiceLocation.do?page=SERVICE.LOCATION

᳝ᆇ⠽䋼

襦 愤縑趀爮闭
賉帞 縑趀绌裎 術賉縑聱 ポkW·hマ
Xpress C480 1 0.96
Xpress C480W 1 0.96
Xpress C480FN 1 0.95
Xpress C480FW 1 0.95
蜷筨愤竖爮襔 GB 21521-2014

5. Appendix 128
Regulatory information
The Ringer Equivalence Number (REN) is an indication of the maximum number
22

Germany only of devices allowed to be connected to a telephone interface. The termination of


an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices not exceed five. / L’indice
d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de
terminaux qui peuvent etre raccordes a une interface telephonique. La
23 terminaison d’une interface peut consister en une combinaison quelconque de
dispositifs, a la seule condition que la somme d’indices d’equivalence de la
Turkey only sonnerie de tous les dispositifs n’excede pas cinq.

Ringer Equivalence Number : 0.1 / Indice REN : 0.1

24

Thailand only

25

Canada only

This product meets the applicable Industry Canada technical specifications. / Le


present materiel est conforme aux specifications techniques applicables
d’Industrie Canada.

5. Appendix 129
Regulatory information
EC Certification
26

Declaration of conformity (European countries)


Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
Approvals and Certifications
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
Hereby, Samsung Electronics, declares that this [Xpress C48x series] (PSTN) in accordance with Directive 1999/5/EC. The product has been designed
is in compliance with the essential requirements and other relevant to work with the national PSTNs and compatible PBXs of the European
provisions of Low Voltage Directive (2006/95/EC), EMC Directive countries:
(2004/108/EC).
In the event of problems, you should contact the Euro QA Lab of Samsung
Hereby, Samsung Electronics, declares that this [Xpress C48xW
Electronics Co., Ltd. in the first instance.
series, Xpress C48xFN series, Xpress C48xFW series] is in compliance
with the essential requirements and other relevant provisions of The product has been tested against TBR21. To assist in the use and application
R&TTE Directive 1999/5/EC. of terminal equipment which complies with this standard, the European
The declaration of conformity may be consulted at Telecommunication Standards Institute (ETSI) has issued an advisory document
www.samsung.com, go to Support > Download center and enter (EG 201 121) which contains notes and additional requirements to ensure
your printer (MFP) name to browse the EuDoC. network compatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
in this document.
the member states related to low voltage equipment.

January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of


the Member States related to electromagnetic compatibility.

March 9, 1999: Council Directive 1999/5/EC on radio equipment and


telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.

5. Appendix 130
Regulatory information
European radio approval information (for products
27

fitted with EU-approved radio devices) Regulatory compliance statements

Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
Wireless guidance
(embedded) in your printer system which is intended for home or office use. This
Low power, Radio LAN devices (radio frequency (RF) wireless communication
section is only applicable if these devices are present. Refer to the system label
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
to verify the presence of wireless devices.
your printer system. The following section is a general overview of
considerations while operating a wireless device.
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark is on the Additional limitations, cautions, and concerns for specific countries are listed in
system label. the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
The power output of the wireless device or devices that may be embedded in
Approval Marks on the system rating label. If the country you will be using the
you printer is well below the RF exposure limits as set by the European
wireless device in, is not listed, contact your local Radio Approval agency for
Commission through the R&TTE directive.
requirements. Wireless devices are closely regulated and use may not be
allowed.
European states qualified under wireless approvals:
The power output of the wireless device or devices that may be embedded in
EU countries your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
European states with restrictions on use: energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
EU Regardless of the power levels, care should be taken to minimize human contact
EEA/EFTA countries during normal operation.

No limitations at this time

5. Appendix 131
Regulatory information
As a general guideline, a separation of 20 cm (8 inches) between the wireless
Every country has different restrictions on the use of wireless devices.
device and the body, for use of a wireless device near the body (this does not Since your system is equipped with a wireless device, when traveling
include extremities) is typical. This device should be used more than 20 cm (8 between countries with your system, check with the local Radio
inches) from the body when wireless devices are on and transmitting. Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter. If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
Some circumstances require restrictions on wireless devices. Examples of are in place and the system is fully assembled.
common restrictions are listed below:
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
Radio frequency wireless communication can interfere with use it. Contact manufacturer for service.
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane. Only use drivers approved for the country in which the device will be
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth used. See the manufacturer System Restoration Kit, or contact
communication devices are examples of devices that provide wireless manufacturer Technical Support for additional information.
communication.

In environments where the risk of interference to other devices or


services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and
Oxygen or flammable gas laden atmospheres are limited examples
where use of wireless devices may be restricted or eliminated. When in
environments where you are uncertain of the sanction to use wireless
devices, ask the applicable authority for authorization prior to use or
turning on the wireless device.

5. Appendix 132
Copyright
© 2015 Samsung Electronics Co., Ltd. All rights reserved.

This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.

Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

• Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.

• Microsoft, Windows, Windows Vista, Windows 7, Windows 8, and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft
Corporation.

• Microsoft, Internet Explorer, Excel, Word, PowerPoint, and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States
and other countries.

• Google, Picasa, Google Cloud Print, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.

• iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries.

• AirPrint and the AirPrint logo are trademarks of Apple Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by sending an email
to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a
physical medium such as a CD-ROM; a minimal charge will be required.
The following URL https://opensource.samsung.com/opensource/Samsung_C48x_Series/seq/48 leads to
the download page of the source code made available and open source license information as related to
this product. This offer is valid to anyone in receipt of this information.

QR code

REV. 1.01

5. Appendix 133
User’s Guide
Samsung Multifunction Xpress
C48x series
C48xW series
C48xFN series
C48xFW series
ADVANCED
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
ADVANCED
1. Software Installation 3. Useful Setting Menus

Installation for Mac 138 Before you begin reading a chapter 190
Reinstallation for Mac 139 Print 191
Installation for Linux 140 Copy 192
Reinstallation for Linux 141 Fax 195
Scan 198
2. Using a Network-Connected System setup 200
Machine Network setup 206

Useful network programs 143 4. Special Features


Wired network setup 144
Installing driver over the network 147 Altitude adjustment 209
IPv6 configuration 152 Entering various characters 210
Wireless network setup 155 Setting up the fax address book 211
Samsung Mobile Print 172 Printing features 214
Using the NFC feature 173 Scan features 226
Mopria™ 180 Fax features 233
AirPrint 182
Samsung Cloud Print 184 5. Useful Management Tools
Google Cloud Print™ 187
Accessing management tools 242

135
ADVANCED
Easy Capture Manager 243
Samsung Easy Color Manager 244
Easy Eco Driver 245
Using Samsung Printer Center 246
Using SyncThru™ Web Service 249
Using Samsung Easy Printer Manager 252
Using Samsung Easy Document Creator 254
Using Samsung Printer Status 255
Using Samsung Printer Experience 257

6. Troubleshooting

Paper feeding problems 265


Power and cable connecting problems 266
Printing problems 267
Printing quality problems 271
Copying problems 279
Scanning problems 280
Faxing problems 281
Operating system problems 283

136
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using a
USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 147).

• Installation for Mac 138


• Reinstallation for Mac 139
• Installation for Linux 140
• Reinstallation for Linux 141

• If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 29).
• Only use a USB cable no longer then 3 meter (118 inches).
Installation for Mac
Make sure that the machine is connected to your computer and
1 powered on.

Insert the supplied software CD into your CD-ROM drive.


2
Select the CD-ROM volume that appears on Finder.
3
Double-click the Install Software icon.
4
Read the license agreement and check installation agreement button.
5
Click Next and then follow the instructions in the installation window.
6
To install the fax driver:
a Open the Applications folder > Samsung > Fax Queue Creator.
b Your machine appears on the Printer List
c Select machine to use and click Create button

1. Software Installation 138


Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.

Open the Applications folder > Samsung > Printer Software


1 Uninstaller.

To uninstall printer software, click Continue.


2
Check the program you want to delete and click Uninstall.
3
Enter the password and click OK.
4
After the uninstallation is finished, click Close.
5
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.

1. Software Installation 139


Installation for Linux
You need to download Linux software packages from the Samsung website to When installation finished, launch printing utility(Go to System >
8 Administration > Printing or execute "system-config-printer"
install the printer software (http://www.samsung.com > find your product >
Support or Downloads). command in Terminal program).

Click Add button.


1
9
Installing the Unified Linux Driver 10 Select your printer.

Click Forward button and add it to your system.


11
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.

Make sure that the machine is connected to your computer and


1 powered on.

Copy Unified Linux Driver package to your system.


2
Open Terminal program and go to the folder that you copied the
3 package to.

Extract the package.


4
Move to uld folder.
5
Execute "./install.sh" command (If you're not logged in as root, execute
6 the command with "sudo" as "sudo ./install.sh")

Proceed with installation.


7

1. Software Installation 140


Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.

Open Terminal program.


1
Move to uld folder extracted from Unified Linux Driver package.
2
Execute "./uninstall.sh" command (If you're not logged in as root,
3 execute the command with "sudo" as "sudo ./uninstall.sh")

Proceed with uninstallation.


4

1. Software Installation 141


2. Using a Network-
Connected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.

• Useful network programs 143


• Wired network setup 144
• Installing driver over the network 147
• IPv6 configuration 152
• Wireless network setup 155
• Samsung Mobile Print 172
• Using the NFC feature 173
• Mopria™ 180
• AirPrint 182
• Samsung Cloud Print 184
• Google Cloud Print™ 187

Supported optional devices and features may differ according to your model (see "Features by
model" on page 7).
Useful network programs
There are several programs available to setup the network settings easily in a
2

network environment. For the network administrator especially, managing SetIP wired network setup
several machines on the network is possible.
This utility program allows you to select a network interface and manually
• Before using the programs below, set the IP address first. configure the IP addresses for use with the TCP/IP protocol.

• Some features and optional goods may not be available depending on • See "IPv4 configuration using SetIP (Windows)" on page 144.
model or country (see "Features by model" on page 7).
• See "IPv4 configuration using SetIP (Mac)" on page 145.

• See "IPv4 configuration using SetIP (Linux)" on page 145.


1

SyncThru™ Web Service • If your device does not support a network connection, it will not be able
to use this feature (see "Rear view" on page 23).
The web server embedded on your network machine allows you to do the • TCP/IPv6 is not supported by this program.
following tasks (see "Using SyncThru™ Web Service" on page 249).

• Check the supplies information and status.

• Customize machine settings.

• Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.

• Configure the network parameters necessary for the machine to connect to


various network environments.

2. Using a Network-Connected Machine 143


Wired network setup
First, you have to set up an IP address for network printing and managements.
3

Printing a network configuration report In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
IPv4 configuration using SetIP (Windows)
Before using the SetIP program, disable the computer firewall from Control
Press the (Menu) button on the control panel and select Network >
Panel > Security Center > Windows Firewall.
Network Conf. .

Using this Network Configuration Report, you can find your machine’s MAC
address and IP address. The following instructions may differ for your model.

For example:
Download the software from the Samsung website then unpack and
• MAC Address: 00:15:99:41:A2:78 1 install it: (http://www.samsung.com > find your product > Support or
• IP Address: 169.254.192.192 Downloads).

Follow the instructions in the installation window.


4
2
Setting IP address 3 Connect your machine to the network with a network cable.

Turn on the machine.


4
• If your device does not support a network connection, it will not be able
From the Windows Start menu, select All Programs > Samsung
to use this feature (see "Rear view" on page 23). 5 Printers > SetIP > SetIP.
• TCP/IPv6 is not supported by this program.
Click the icon (third from left) in the SetIP window to open the TCP/
6 IP configuration window.

2. Using a Network-Connected Machine 144


Wired network setup
Enter the machine’s new information into the configuration window. In Click the icon (third from left) in the SetIP window to open the TCP/
7 a corporate intranet, you may need to have this information assigned by
4 IP configuration window.
a network manager before proceeding.
Enter the machine’s new information into the configuration window. In
5 a corporate intranet, you may need to have this information assigned by
Find the machine’s MAC address from the Network Configuration Report a network manager before proceeding.
(see "Printing a network configuration report" on page 144) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8. Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 144) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
Click Apply, and then click OK. The machine will automatically print the
8 Network Configuration Report. Confirm that all the settings are
0015992951A8.

correct.
Click Apply, and then click OK. The machine will automatically print the
6 Network Configuration Report. Confirm that all the settings are
IPv4 configuration using SetIP (Mac) correct.

Before using the SetIP program, disable the computer firewall from System
Preferences > Security (or Security & Privacy) > Firewall. IPv4 configuration using SetIP (Linux)

Download the software from the Samsung website then unpack and Before using the SetIP program, disable the computer firewall from System
1 install it: (http://www.samsung.com > find your product > Support or Preferences or Administrator.
Downloads).

Turn on the machine. The following instructions may vary from your model or operating systems.
2
Run downloaded SetIP application.
3

2. Using a Network-Connected Machine 145


Wired network setup
Download SetIP program from Samsung web site and extract it.
1
Double-click the SetIPApplet.html file in cdroot/Linux/noarch/at_opt/
2 share/utils folder.

Click to open the TCP/IP configuration window.


3
Enter the machine’s new information into the configuration window. In
4 a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.

Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 144) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.

The machine will automatically print the Network Configuration


5 Report.

2. Using a Network-Connected Machine 146


Installing driver over the network
Insert the supplied software CD into your CD-ROM drive.
• Some features and optional goods may not be available depending on
2
If the installation window does not appear, click Start > All programs >
model or country (see "Features by model" on page 7).
Accessories > Run.
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 23). X:\Setup.exe replacing “X” with the letter, which represents your CD-
• You can install the printer driver and software when you insert the ROM drive and click OK.
software CD into your CD-ROM drive. • For Windows 8,
For windows, select the printer driver and software in the Select
Software to Install window. If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
5 If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
Windows
Review and accept the installation agreements in the installation
3 window. Then, click Next.
The firewall software might be blocking network communication. Before
connecting the device to the network, disable the computer’s firewall. Select Network on the Printer Connection Type screen Then,
4
click Next.

Make sure that the machine is connected to the network and powered
1 on. Also, your machine’s IP address should have been set (see "Setting IP
5 Follow the instructions in the installation window.

address" on page 144).

2. Using a Network-Connected Machine 147


Installing driver over the network
From the Windows 8 Start Screen 4 Click the model name or host name you wish to use.

You can print a Network Configuration Report from the machine’s control
• The V4 driver is automatically downloaded from the Windows Update if
panel that will show the current machine’s host name (see "Printing a
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, http:// network configuration report" on page 165).
www.samsung.com > find your product > Support or downloads.
• You can download Samsung Printer Experience app from the
The driver is automatically installed from the Windows Update.
Windows Store. You need have a Microsoft account to use the Windows 5
Store.
a From Charms, select Search.
Silent installation Mode
b Click Store.
c Search and click Samsung Printer Experience.
Silent installation mode is an installation method that does not require any user
d Click Install.
intervention. Once you start the installation, the machine driver and software
• If you install the driver using the supplied software CD, V4 driver is not
are automatically installed on you computer. You can start the silent installation
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, http://www.samsung.com >find by typing /s or /S in the command window.
your product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to Command-line Parameters
install them using the supplied software CD.
Following table shows commands that can be used in the command window.

Make sure that the machine is connected to the network and powered
1 on. Also, your machine’s IP address should have been set (see "Setting IP Following command-line are effective and operated when command is
address" on page 144). used with /s or /S. But /h, /H or /? are exceptional commands that can be
operated solely.
From Charms, select Settings > Change PC settings > Devices.
2
Click Add a device.
3
Discovered machines will be shown on the screen.

2. Using a Network-Connected Machine 148


Installing driver over the network
Command- line Definition Description
Command- line Definition Description
/n”<Printer name>” Specifies printer name. With this parameter, you
/s or Starts silent installation. Installs machine drivers
or Printer instance shall be can add printer instances as
/S without prompting any UIs
/N”<Printer name>” created as specified printer you wish.
or user intervention.
name.
/p”<port name>” or Specifies printer port. Printer port name can be
/nd or Commands not to set the It indicates installed
/P”<port name>” specified as IP address,
/ND installed driver as a default machine driver will not be
hostname, USB local port
Network Port will be machine driver. the default machine driver
name or IEEE1284 port
created by use of on your system if there are
name.
Standard TCP/IP one or more printer drivers
For example: installed. If there is no
Port monitor. For
local port, this port • /p”xxx.xxx.xxx.xxx” in installed machine driver on
must exist on where, “xxx.xxx.xxx.xxx” your system, then this
system before means IP address for option won’t be applied
network printer. / because Windows OS will
being specified by
p”USB001”, /P”LPT1:”, / set installed printer driver as
command.
p”hostname” a default machine driver.

/x or Uses existing machine This command provides a


/a”<dest_path>” or Specifies destination path Since machine drivers
/X driver files to create printer way to install a printer
/A”<dest_path>” for installation. should be installed on the
instance if it is already instance that uses installed
OS specific location, this
installed. printer driver files without
command applies to only
The destination installing an additional
application software.
path should be a driver.
fully qualified path.

2. Using a Network-Connected Machine 149


Installing driver over the network
6

Command- line Definition Description


Mac
/up”<printer Removes only specified This command provides a
name>” or printer instance and not the way to remove only
Make sure that the machine is connected to your computer and
/UP”<printer driver files. specified printer instance 1 powered on.
name>” from your system without
effecting other printer
Insert the supplied software CD into your CD-ROM drive.
drivers. It will not remove 2
printer driver files from your
Select the CD-ROM volume that appears on Finder.
system. 3
/d or Uninstalls all device drivers This command will remove Double-click the Install Software icon.
and applications from your all installed device drivers
4
/D
system. and application software Read the license agreement and check installation agreement button.
from your system.
5
Click Next.
/v”<share name>” or Shares installed machine It will install all supported 6
/V”<share name>” and add other available Windows OS platform’s
Select Network on the printer connection type screen.
platform drivers for Point & machine drivers to system 7
Print. and share it with specified
Click Next.
<share name> for point and 8
print.
Follow the instructions in the installation window.
/o or Opens Printers and Faxes This command will open
9
/O folder after installation. Printers and Faxes folder 7

after the silent installation.


Linux
/h, /H or /? Shows Command-line Usage.

You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).

2. Using a Network-Connected Machine 150


Installing driver over the network
Make sure that the machine is connected to your network and powered The printer’s IP address and model name appears on list field.
1 on. Also, your machine’s IP address should have been set. 5
Select your machine and click Next.
2 Copy Unified Linux Driver package to your system. 6
Open Terminal program and go to the folder that you copied the
3 7 Enter the printer description and click Next.
package to.
Extract the package.
4 8 After the machine is added, click Finish.
Move to uld folder.
5
Execute ” ./install.sh“ command (If you are not logged in as root,
6
execute the command with “sudo” as “sudo ./install.sh”).
Proceed with installation.
7
When installation finished, launch Printing utility (Go to System >
8 Administration > Printing or execute “system-config-printer“
command in Terminal program).
Click Add button.
9
Select AppSocket/HP JetDirect and enter your machine’s IP address.
10
Click Forward button and add it to your system.
11
Add a network printer

Double-click the Unified Driver Configurator.


1
Click Add Printer.
2
The Add printer wizard window opens. Click Next.
3
Select Network printer and click the Search button.
4
2. Using a Network-Connected Machine 151
IPv6 configuration
8

IPv6 is supported properly only in Windows Vista or higher. From the control panel

• Some features and optional goods may not be available depending on


Activating IPv6
model or country (see "Features by model" on page 7 or "Menu
overview" on page 33). Press the (Menu) button on the control panel.
1
• If the IPv6 network seems to not be working, set all the network setting
Press Network > TCP/IP (IPv6) > IPv6 Protocol
to the factory defaults and try again using Clear Setting.
2
Select On and press OK.
The machine supports the following IPv6 addresses for network printing and
3
Turn the machine off and turn it on again.
managements.
4
• Link-local Address: Self-configured local IPv6 address (Address starts with
FE80). When you install the printer driver, do not configure both IPv4 and
• Stateless Address: Automatically configured IPv6 address by a network IPv6. We recommend to configure either IPv4 or IPv6 (see "Installing
router. driver over the network" on page 147).

• Stateful Address: IPv6 address configured by a DHCPv6 server.

• Manual Address: Manually configured IPv6 address by a user.


DHCPv6 address configuration
In the IPv6 network environment, follow the next procedure to use the IPv6
address. If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.

Press the (Menu) button on the control panel.


1
Press Network > TCP/IP (IPv6) > DHCPv6 Config
2
2. Using a Network-Connected Machine 152
IPv6 configuration
Press OK to select the required value you want. Check the IPv6 Protocol check box to activate IPv6.
3 5
• Router: Use DHCPv6 only when requested by a router.
Click the Apply button.
6
• Always Use: Always use DHCPv6 regardless of router request.
Turn the machine off and turn it on again.
• Never Use: Never use DHCPv6 regardless of router request. 7
9 • You can also set the DHCPv6.
• To manually set the IPv6 address:
From the SyncThru™ Web Service
Check the Manual Address check box. Then, the Address/Prefix text
box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A
Activating IPv6 through F).

Access a web browser, such as Internet Explorer, from Windows. Enter


1 the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go. IPv6 address configuration

If it’s your first time logging into SyncThru™ Web Service you need to
2 log-in as an administrator. Type in the below default ID and password.
1 Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
We recommend you to change the default password for security
reasons. Select one of the IPv6 addresses (Link-local Address, Stateless
2 Address, Stateful Address, Manual Address) from Network
• ID: admin
Configuration Report (see "Printing a network configuration report" on
• Password: sec00000 page 144).

When the SyncThru™ Web Service window opens, move the mouse • Link-local Address: Self-configured local IPv6 address (Address
3 cursor over the Settings of the top menu bar and then click Network starts with FE80).
Settings. • Stateless Address: Automatically configured IPv6 address by a
network router.
Click TCP/IPv6 on the left pane of the website.
4
2. Using a Network-Connected Machine 153
IPv6 configuration
• Stateful Address: IPv6 address configured by a DHCPv6 server.

• Manual Address: Manually configured IPv6 address by a user.

Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).


3
Address must be enclosed in '[ ]' brackets.

2. Using a Network-Connected Machine 154


Wireless network setup
• Wireless networking may not be available depending on the model (see Set up method Connecting method Description & Reference
"Features by model" on page 7).
From the computer See "Setting up via USB cable" on page 158
for Window.
Wireless networks require higher security, so when an access point is first set up, See "Access point without a USB cable"
a network name (SSID), the type of security used, and a Network Password are on page 161 for Window.
created for the network. Ask your network administrator about this information
See "Setting up via USB cable" on page
before proceeding with the machine installation.
162 for Mac.

10
With Access See"Access point without a USB cable"
Point on page 164 for Mac.
Introducing wireless set up methods
See "Using a network cable" on page
164.
You can set wireless settings either from the machine or the computer. Choose
the setting method from the below table. From the See "Using the WPS Settings menu" on
machine’s control page 156.
panel
• Some wireless network installation types may not be available See "Using the Wi-Fi Networks" on
depending on the model or country. page 158.

• It is strongly recommended that you set the password on Access Points. See "Setting the Wi-Fi Direct for mobile
Wi-Fi Direct setup
If you do not set the password on Access Points, they might be exposed printing" on page 166.
to illegal access from unknown machines including PCs, smart phones
and printers. Refer to the Access Point user' guide for password settings.

2. Using a Network-Connected Machine 155


Wireless network setup
Choosing your type
11

Using the WPS Settings menu


There are two methods available to connect your machine to a wireless network.
If your machine and access point (or wireless router) support Wi-Fi Protected • The Push Button Configuration (PBC) method allows you to connect your
Setup™ (WPS), then you can easily configure the wireless network settings machine to a wireless network by pressing both the WPS Settings menu on
through the WPS Settings menu without the need for a computer. the control panel of your machine and the WPS (PBC) button on a Wi-Fi
Protected Setup™ WPS-enabled access point (or wireless router)
respectively.
• If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine. • The Personal Identification Number (PIN) method helps you connect your
Using the WPS (PBC) button or entering the PIN from the computer to machine to a wireless network by entering the supplied PIN information on
connect to the access point (or wireless router) varies depending on the a Wi-Fi Protected Setup™ WPS-enabled access point (or wireless router).
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
• When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.

Items to prepare
• Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).

• Check if your machine supports Wi-Fi Protected Setup™ (WPS).

• Networked computer (PIN mode only)

2. Using a Network-Connected Machine 156


Wireless network setup
Connecting WPS 4 The eight-digit PIN appears on the display.
You need to enter the eight-digit PIN within two minutes on the
Factory default in your machine is PBC mode, which is recommended for a computer that is connected to the access point (or wireless router).
typical wireless network environment.

You need to enter the PIN from the computer to connect to the access point
Connecting in PBC mode (or wireless router) varies depending on the access point (or wireless router)
you are using. Refer to the user's guide of the access point (or wireless
Press the (Menu) button on the control panel and select Network.
1 router) you are using.

Press Wi-Fi.
2
Follow the instruction on the display screen.
Press WPS > PBC. 5
3 The messages are displayed on the display screen.
Press the WPS (PBC) button on the access point (or wireless router).
4
Follow the instruction on the display screen.
5
The messages are displayed on the display screen.

Connecting in PIN mode

Press the (Menu) button on the control panel and select Network.
1
Press Wi-Fi.
2
Press WPS > PIN.
3

2. Using a Network-Connected Machine 157


Wireless network setup
Setting up via USB cable
12

Using the Wi-Fi Networks

Before starting, you will need to know the network name (SSID) of your wireless
Items to prepare
network and the network key if it is encrypted. This information was set when • Access point
the access point (or wireless router) was installed. If you do not know about your
• Network-connected computer
wireless environment, please ask the person who set up your network.
• Software CD that was provided with your machine

Press the (Menu) button on the control panel and select Network • A machine installed with a wireless network interface
1 from the display screen.
• USB cable
Press Wi-Fi On/Off > ON.
2
Creating the infrastructure network
The machine will display a list of available networks from which to
3 choose. After a network is chosen then printer will prompt for the Check whether the USB cable is connected to the machine.
corresponding security key.
1
Turn on your computer, access point, and machine.
Select the Wi-Fi network option you want.
2
4
13

Setup using Windows

Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD.

2. Using a Network-Connected Machine 158


Wireless network setup
Insert the supplied software CD into your CD-ROM drive. On the Are you setting up your printer for the first time? screen, select
3 6 Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected to my network.

Select Using a USB cable on the Select the Wireless Setup Method
7 screen. Then, click Next.

If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.

• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
After searching, the window shows the wireless network devices. Select
appears, click the window and select Run Setup.exe. 8 the name (SSID) of the access point you want to use and click Next.
Review and accept the installation agreements in the installation
4 window. Then, click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
Select Wireless on the Printer Connection Type screen. Then, click
5 Next. • Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
• Operation Mode: Select Infrastructure.

2. Using a Network-Connected Machine 159


Wireless network setup
• Authentication: Select an authentication type. If your printer supports Wi-Fi Direct, the following screen appears.
Open System: Authentication is not used, and encryption may or may
9
Click Next.
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
• Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES).
• Network Password: Enter the encryption network password value.
• Confirm Network Password: Confirm the encryption network
password value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index. • Wi-Fi Direct option appears on the screen only if your printer supports
The wireless network security window appears when the access point this feature.
has security settings. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
Enter the Network Password of the access point (or router). (see "Setting up Wi-Fi Direct" on page 167).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
• Password setting is the numeric string, and the size is 8 ~ 64 characters.

When the wireless network set up is completed, disconnect the USB


10 cable between the computer and machine. Click Next.

Select the components to be installed.


11
Follow the instructions in the installation window.
12

2. Using a Network-Connected Machine 160


Wireless network setup
Access point without a USB cable Creating the infrastructure network

Turn on your computer, access point, and machine.


Items to prepare
1
Insert the supplied software CD into your CD-ROM drive.
• WiFi-enabled PC running Windows 7 or higher and an access point (router) 2
• Software CD that was provided with your machine

• A machine installed with a wireless network interface

While setting the wireless network, the machine uses PC's wireless LAN. You
might not be able to connect to the Internet.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.

• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.

Review and accept the installation agreements in the installation


3 window. Then, click Next.

Select Wireless on the Printer Connection Type screen. Then, click


4 Next.

2. Using a Network-Connected Machine 161


Wireless network setup
On the Are you setting up your printer for the first time? screen, select
5
14

Yes, I will set up my printer's wireless network. Then, click Next. Setup using Mac
If your printer is already connected on the network, select No, my
printer is already connected tomy network.
Items to prepare
Select Using a direct wireless connection on the Select the Wireless
6 Setup Method screen. Then, click Next.
• Access point

• Network-connected computer

• Software CD that was provided with your machine

• A machine installed with a wireless network interface

• USB cable

Setting up via USB cable

Make sure that the machine is connected to your computer and


1
powered on.

• Even if your computer is running Windows 7 or higher, you cannot use Insert the supplied software CD into your CD-ROM drive.
this feature if your PC does not support wireless network. Set the wireless 2
network using a USB cable (see "Setting up via USB cable" on page 158).
Select the CD-ROM volume that appears on Finder.
3
• If below screen appears, press the (WPS) button from the control
panel within 2 minutes. Double-click Install Software icon.
4
Read the license agreement and check installation agreement button.
When the wireless network set up is completed, click Next. 5
7
Click Next.
8 Follow the instructions in the installation window. 6
2. Using a Network-Connected Machine 162
Wireless network setup
Select Wireless on the Printer Connection Type. • Authentication: Select an authentication type.
7 Open System: Authentication is not used, and encryption may or may
Click Next. not be used, depending on the need for data security.
8 Shared Key: Authentication is used. A device that has a proper WEP key
If the installer asks you to allow access to the keychain, click Deny. can access the network.
9 WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
If you clicked Always Allow in this step, the Select a wireless printer key (generally called Pre Shared Key pass phrase) that is manually
window appears without asking for access to the keychain. If this occurs, configured on the access point and each of its clients.
click Cancel in the Select a wireless printer window. • Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES)
• Network Key: Enter the encryption network key value.
On the Select the Wireless Setup Method screen, select Using a USB • Confirm Network Key: Confirm the encryption network key value.
10 cable, and then click Next. • WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
If the screen dose not appear, go to step 14.
The wireless network security window appears when the access point has
After searching, the window shows the wireless network devices. Select security enabled.
11 the name (SSID) of the access point you want to use and click Next. Enter the Network Key of the access point (or router).

When you set the wireless configuration manually, click Advanced Setting. The window showing the wireless network setting appears. Check the
• Enter the wireless Network Name: Enter the SSID of the access point
12 settings and click Next.
(SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
• You can start Wi-Fi Direct by using the control panel (see "Setting up Wi-
Fi Direct" on page 167).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
• Password setting is the numeric string, and the size is 8 ~ 64 characters.

2. Using a Network-Connected Machine 163


Wireless network setup
The Wireless Network Setting Complete window appears. Click Next. Select Wireless on the Printer Connection Type screen.
13 7
When the wireless network settings are completed, disconnect the USB Click Next.
14 cable between the computer and machine. Click Next.
8
If the installer asks you to allow access to the keychain, click Allow.
Follow the instructions in the installation window.
9
15 If the Select a wireless printer window appears, select the printer
10 named DIRECT-xxx.
Access point without a USB cable

If the Press WPS button on your printer screen appears, press the
Items to prepare (WPS) button from the control panel within 2 minutes.
• WiFi-enabled Mac running Mac OS 10.7 or higher and an access point
(router)
When the wireless network set up is complete, follow the instructions in
• Software CD that was provided with your machine 11 the installation window.
• A machine installed with a wireless network interface
15

Make sure that the machine is connected to your computer and


1 Using a network cable
powered on.

Insert the supplied software CD into your CD-ROM drive.


2 See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
Select the CD-ROM volume that appears on Finder.
3
Double-click Install Software icon.
4 Your machine is a network compatible machine. To enable your machine to work with
your network, you will need to perform some configuration procedures.
Read the license agreement and check installation agreement button.
5
Click Next.
6
2. Using a Network-Connected Machine 164
Wireless network setup
Items to prepare Configuring the machine’s wireless network
• Access point
Before starting you will need to know the network name (SSID) of your wireless
• Network-connected computer network and the network key if it is encrypted. This information was set when
• Software CD that was provided with your machine the access point (or wireless router) was installed. If you do not know about your
• A machine installed with a wireless network interface wireless environment, please ask the person who set up your network.
• Network cable To configure wireless parameters, you can use SyncThru™ Web Service.

Printing a network configuration report


Using SyncThru™ Web Service
You can identify the network settings of your machine by printing a network
configuration report. Before starting wireless parameter configuration, check the cable connection
status.
See "Printing a network configuration report" on page 144.

Check whether or not the network cable is connected to the machine. If


1 not, connect the machine with a standard network cable.
IP setting using SetIP Program (Windows)
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
This program is used to manually set the network IP address of your machine 2 your machine’s new IP address in the browser window.
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the For example,
Network Configuration Report.

See "Printing a network configuration report" on page 144.


Click Login on the upper right of the SyncThru™ Web Service website.
3

2. Using a Network-Connected Machine 165


Wireless network setup
If it’s your first time logging into SyncThru™ Web Service you need to
4
16

log-in as an administrator. Type in the below default ID and Password. Turning the Wi-Fi network on/off
We recommend you to change the default password for security
reasons.
Check whether the network cable is connected to the machine. If not,
• ID: admin
1 connect the machine with a standard network cable.
• Password: sec00000
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
2 your machine’s new IP address in the browser window.
When the SyncThru™ Web Service window opens, click Network
5 Settings. For example,

Click Wi-Fi > Wizard.


6
Click Login on the upper right of the SyncThru™ Web Service website.
7 Select the one Network Name(SSID) in the list. 3
If it’s your first time logging into SyncThru™ Web Service you need to
8 Click Next. 4 log-in as an administrator. Type in the below default ID and Password.
If the wireless security setting window appears, enter the registered
We recommend you to change the default password for security
password (network password) and click Next.
reasons.
The confirmation window appears, please check your wireless setup. If
9 the setup is right, click Apply.
• ID: admin

• Password: sec00000

When the SyncThru™ Web Service window opens, click Network


5 Settings.

Click Wi-Fi.
6
You can turn the Wi-Fi network on/off.
7

2. Using a Network-Connected Machine 166


Wireless network setup
From the machine
17

Setting the Wi-Fi Direct for mobile printing


Press the (Menu) button on the control panel and select Network >
1 Wi-Fi >Wi-Fi Direct from the display screen.
Wi-Fi Direct is a secure and easy-to-use peer-to-peer connection between a Wi-
Fi Direct-enabled printer and mobile device.
Tap Wi-Fi Direct.
2
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
Enable Wi-Fi Direct.
concurrently connecting to an access point. You can also use a wired network 3
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network. From the network-connected computer
If your printer is using a network cable or a wireless access point, you can enable
• You cannot connect your mobile device to the internet through the and configure Wi-Fi Direct from SyncThru™ Web Service.
printer’s Wi-Fi Direct.
Access SyncThru™ Web Service and select Settings > Network
• The supported protocol list may differ from your model, Wi-Fi Direct networks do
NOT support IPv6, network filtering, IPSec, WINS, and SLP services.
1 Settings > Wi-Fi > Wi-Fi Direct™.
• The maximum number of devices that can be connected via Wi-Fi Direct is 4.
Enable Wi-Fi Direct™ and set other options.
2

Setting up Wi-Fi Direct Setting up the mobile device

You can enable Wi-Fi Direct feature by one of the following methods. • After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.

• After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.

2. Using a Network-Connected Machine 167


Wireless network setup
Connecting Failure - SSID Not Found
• When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the • The machine is unable to find the network name (SSID) you have selected or
WPS button on the printer and it will be connected to your mobile entered. Check the network name (SSID) on your access point and try
device. If you don’t have WPS button, press the option you want when connecting again.
the Wi-Fi connection confirmed window appears from the display screen
and it will be connected to your mobile device. • Your access point is not turned on. Turn on your access point.

• If your mobile device does not support Wi-Fi Direct, you need to enter
the "Network Key" of a printer instead of pushing the WPS button.

18

Troubleshooting for wireless network

Problems during setup or driver installation

Printers Not Found


• Your machine may not be turned on. Turn on your computer and the
machine.

• USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.

• The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.

2. Using a Network-Connected Machine 168


Wireless network setup
Connecting Failure - Invalid Security the product's IP address and the printer port's IP address.

• Security is not configured correctly. Check the configured security on your How to compare:
access point and machine. 1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 144).
2 Check the printer port's IP address from your computer.
Connecting Failure - General Connection Error a Click the Windows Start menu.
• Your computer is not receiving a signal from your machine. Check the USB • For Windows 8, from the Charms, select Search > Settings.
cable and your machine’s power. b For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
Connecting Failure - Connected Wired Network and Sound > Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
• Your machine is connected with a wired network cable. Remove the wired Devices and Printers.
network cable from your machine.
• For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
Connecting Failure - Assigning the IP address c Right-click your machine.
d For Windows XP Service Pack 3/2003/2008/Vista, press Properties.
• Cycle the power for the access point (or wireless router) and machine.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select the Printer properties.
PC Connection Error If Printer properties item has ► mark, you can select other printer
drivers connected with selected printer.
• The configured network address is unable to connect between your
e Click Port tab.
computer and machine.
f Click Configure Port.. button.
- For a DHCP network environment g Check if Printer Name or IP Address: is the IP address on the network
The receives the IP address automatically (DHCP) when computer is configuration Sheet.
configured to DHCP. 3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
If the printing job is not working in DHCP mode, the problem may be caused connect to a network printer. Then reconnect the IP address.
by the automatically changed IP address. Compare the IP address between

2. Using a Network-Connected Machine 169


Wireless network setup
- For a Static network environment • Check the wireless reception around the machine. If the router is far from
The machine uses the static address when the computer is configured the machine or there is an obstacle, you might have difficulty receiving the
to static address. signal.

For example, • Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
If the computer’s network information is as shown below:
communication.
▪ IP address: 169.254.133.42
• Check whether firewall software (V3 or Norton) is blocking the
▪ Subnet Mask: 255.255.0.0 communication.
Then the machine’s network information should be as below: If the computer and the machine are connected on the same network and it
▪ IP address: 169.254.133.43 cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
▪ Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
try searching for the machine again.
▪ Gateway: 169.254.133.1
• Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
Other problems • Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
If problems occur while using the machine on a network, check the following: router) administrator.

• Check the machine's IP address. Reinstall the machine driver and change the
For information on the access point (or wireless router), refer to its own settings to connect to the machine on the network. Due to the
user's guide. characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.

• You cannot enable wired and wireless networks at the same time. Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
• Your computer, access point (or wireless router), or machine may not be address that is set with the MAC address. You can identify the Mac address
turned on. of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 144).

2. Using a Network-Connected Machine 170


Wireless network setup
• Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).

• This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.

• You cannot use infrastructure mode at the same time for Samsung wireless
network machines.

• The machine is within the range of the wireless network.

• The machine is located away from obstacles that could block the wireless
signal.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.

• The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.

• Whenever the configuration of your access point (or wireless router)


changes, you must do the product's wireless network setup again.

• The maximum number of device that can be connected via Wi-Fi Direct is 3.

• If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g.

• If the access point is set to work with the 802.11n standard only, it may not
connect to your machine.

2. Using a Network-Connected Machine 171


Samsung Mobile Print
19 21

What is Samsung Mobile Print? Supported Mobile OS

Samsung Mobile Print is a free application that enables users to print photos, • Android OS 2.3 or higher
documents, and web pages directly from your smartphone or tablet. Samsung • iOS 7.0 or higher
Mobile Print is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung Mobile Print application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction, scan any document into a JPG, PDF, or PNG format for quick and
easy viewing on your mobile device.

20

Downloading Samsung Mobile Print

To download Samsung Mobile Print, go to the application store (Samsung


Apps, Play Store, App Store) on your mobile device, and just search for
“Samsung Mobile Print”. You can also visit iTunes for Apple devices on your
computer.

• Samsung Mobile Print


- Android: Search for Samsung Mobile Print from Play Store, and then
download the app.
- iOS: Search for Samsung Mobile Print from App Store, and then
download the app.

2. Using a Network-Connected Machine 172


Using the NFC feature
The NFC(Near Field Communication) printer allows you to directly print/scan
23

from your cell phone just by holding your cell phone over the NFC tag on your Printing
printer. It does not require installing print driver or connecting to an access
point. You just need NFC supported cell phone. In order to use this feature,
Check that NFC and Wi-Fi Direct features are enabled on your cell phone
Samsung Mobile Print app needs to be installed on your cell phone. 1 and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-
Fi Direct for mobile printing" on page 166).
• Depending on the material of the cell phone cover, NFC recognition may
Tag the NFC antenna on your cell phone (usually located on the back of
not work properly. 2 the cell phone) over the NFC tag( ) on your printer.
• Depending on the cell phone you are using, the transmission speed may
differ. Wait few seconds for Samsung Mobile Print app to start.

22

Requirements

• NFC and Wi-Fi Direct enabled, Mobile Print app installed cell phone with
Android OS 4.0 or higher.

Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct
feature on your cell phone when you enable the NFC feature. We
recommend you to upgrade your cell phone to Android OS 4.1 or higher to
use the NFC feature.

• Wi-Fi Direct feature enabled printer. Wi-Fi Direct feature is enabled by


default.

2. Using a Network-Connected Machine 173


Using the NFC feature
• For some cell phones, NFC antenna might not be located at the back of • For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone the cell phone. Check the location of the NFC antenna on your cell phone
before tagging. before tagging.
• If error message about changed PIN number appears, enter a changed • If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to PIN number and press OK. Follow the instruction on the app screen to
update the PIN number. update the PIN number.
• If you do not have Samsung Mobile Print app installed on your cell
phone, it automatically connects to Samsung Mobile Print app
The printer starts printing.
download page. Download the app and try again. 5

Select the content you want to print.


3
If necessary, change the print option by pressing the .

Tag the NFC antenna on your cell phone(usually located on the back of
4 the cell phone) over the NFC tag( ) on your printer.
Wait few seconds for the cell phone to connect to the printer.

2. Using a Network-Connected Machine 174


Using the NFC feature
24

Scanning • For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
Check that NFC and Wi-Fi Direct enabled features are on your cell phone
1 and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
Fi Direct for mobile printing" on page 166). update the PIN number.
• If you do not have Samsung Mobile Print app installed on your cell
Tag the NFC antenna on your cell phone(usually located on the back of
2 the cell phone) over the NFC tag( ) on your printer.
phone, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
Wait few seconds for Samsung Mobile Print app to start.

Select scan mode.


3
Place a single document face down on the document glass, or load the
4 documents face up into the document feeder (see "Loading originals" on
page 48).

If necessary, change the scan option by pressing the .

2. Using a Network-Connected Machine 175


Using the NFC feature
Tag the NFC antenna on your cell phone(usually located on the back of
5
25

the cell phone) over the NFC tag( ) on your printer. Sending Fax
Wait few seconds for the cell phone to connect to the printer.
Check that NFC and Wi-Fi Direct features are enabled on your mobile
1 device and Wi-Fi Direct feature is enabled on your printer (see "Setting
the Wi-Fi Direct for mobile printing" on page 166).

Tag the NFC tag on your mobile device (usually located on the back of
2 the mobile device) over the NFC tag( ) on your printer.
Wait few seconds for the Samsung Mobile Print app to start.

• For some cell phones, NFC antenna might not be located at the back of
the cell phone. Check the location of the NFC antenna on your cell phone
before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.

The printer starts scanning the content.


6
The scanned data is saved on your cell phone.

If you want to continue scanning, follow the instruction on the app screen.

2. Using a Network-Connected Machine 176


Using the NFC feature
Tag the NFC tag on your mobile device (usually located on the back of
• For some mobile devices, NFC tag might not be located at the back of the
5 the mobile device) over the NFC tag( ) on your printer.
mobile device. Check the location of the NFC antenna on your mobile
device before tagging. Wait few seconds for the mobile device to connect to the printer.

• If error message about changed PIN number appears, enter a changed


PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.

Select fax mode.


3
Select the content you want to send fax.
4
If necessary, enter the fax number and change the fax option by pressing

the . • For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.

The printer starts faxing the content.


6

2. Using a Network-Connected Machine 177


Using the NFC feature
26

Registering Google Cloud Printer • For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
Check that NFC and Wi-Fi Direct features are enabled on your mobile
1 device and Wi-Fi Direct feature is enabled on your printer.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
Tag the NFC tag on your mobile device (usually located on the back of
2 the mobile device) over the NFC tag( ) on your printer.
• If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
Wait a few seconds for the Samsung Mobile Print app to start. download page. Download the app and try again.

Select device status icon.


3
Select Google Cloud Print > Register Google Cloud Printer.
4
Tag the NFC tag on your mobile device (usually located on the back of
5 the mobile device) over the NFC tag( ) on your printer.
Wait a few seconds for the mobile device to connect to the printer.

2. Using a Network-Connected Machine 178


Using the NFC feature
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.

Confirm your printer in pop-up window.


6
Now your printer is registered with Google Cloud Print™ service

2. Using a Network-Connected Machine 179


Mopria™
Click Login in the upper right corner of the SyncThru™ Web Service
Only Mopria-certified machines can use the Mopria feature. Check the box
3 website.
that your machine came in for the Mopria-certified logo.
Type in the ID and Password.
4
Mopria™ Print Service is a mobile printing solution that enhances
If you want to create a new user or change the password, see "Using
the new print functionality on any Android phone or tablet
SyncThru™ Web Service" on page 249.
(Android version 4.4 or later). With this service, you can connect
and print to any Mopria-certified printer on the same network as
your mobile device without additional set-up. Many native When the SyncThru™ Web Service window opens, click Settings >
Android apps support printing, including Chrome, Gmail, Gallery, 5 Network Settings > Standard TCP/IP, LPR, IPP > IPP. Then, select
Drive and Quickoffice.
Enable.

Click Settings > Network Settings > mDNS. Then, select Enable.
27

6
Setting up the machine for Mopria printing
Click Security > System Security > Feature Management > Mopria.
7 Then, select Enable.
Bonjour(mDNS) and IPP protocols are required on your machine to use the
Mopria feature. Perform the following steps to enable the Mopria feature. 28

Setting up Mopria on your mobile device


Ensure that the machine is connected to the network.
1
On your computer, open a web browser (Internet Explorer, Safari, or If you do not have Mopria Print Service app installed on your mobile device,
2 Firefox) and type the IP address of the machine in the address bar. Then, open to the app store (Play Store, App Store) on your mobile device, search
press Enter. for,Mopria Print Service, and then download and install the app.

For example,

2. Using a Network-Connected Machine 180


Mopria™
In the Settings menu of your Android device, tap Printing.
1
The location of this option may differ depending on your mobile device. If
you cannot locate the Printing option, refer to the user's manual for your
mobile device.

Under Print Services, tap Mopria Print Service.


2
Tap the On/Off slider to enable the Mopria Print Service.
3
29

Printing via Mopria

To print via Mopria on an Android device:

Open the email, photo, web page, or document that you want to print.
1
Tap Print on the menu in the app.
2
Select your printer, and then configure the print options.
3
Touch Print again to print the document.
4
To cancel a print job: Select and delete the document from the print queue
in the Notification Bar.

2. Using a Network-Connected Machine 181


AirPrint
If it’s your first time logging into SyncThru™ Web Service you need to
Only AirPrint certified machines can use the AirPrint feature. Check the box
4 log-in as an administrator. Type in the below default ID and Password.
your machine came in for the AirPrint certified mark. We recommend you to change the default password for security
reasons.

• ID: admin
AirPrint allows you to wirelessly print directly from iPhone, iPad and
iPod touch running the latest version of iOS. • Password: sec00000

When the Embedded Web Service window opens, click Settings >
5 Network Settings.
30

Setting up AirPrint Click Raw TCP/IP, LPR, IPP or mDNS.


6
You can enable the IPP protocol or mDNS protocol.
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
31

methods.
Printing via AirPrint
Check whether the machine is connected to the network.
1 For example, the iPad manual provides these instructions:
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
2 your machine’s new IP address in the browser window. Open your email, photo, web page, or document you want to print.
1
For example,
Touch the action icon( ).
2
Select your printer driver name and option menu to set up.
Click Login in the upper right of the SyncThru™ Web Service website.
3
3 Touch Print button. Print it out.
4

2. Using a Network-Connected Machine 182


AirPrint
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon ( ) in multitasking area. You can click cancel in
the print center.

2. Using a Network-Connected Machine 183


Samsung Cloud Print
Samsung Cloud Print is a free cloud service that allows you to print or scan from Click Login in the upper right corner of the SyncThru™ Web Service
3 website.
your smartphone or tablet to your Samsung printer or MFP. After installing the
Samsung Cloud Print app, you can register with the Samsung Cloud Print service
If it’s your first time logging into SyncThru™ Web Service you need to
just using your mobile number for authentication. No other account login is 4 log-in as an administrator. Type in the below default ID and Password.
required, although you can link the app to your Samsung Account if you wish.
We recommend you to change the default password for security
reasons.

If you press the ( ) button from Samsung Cloud Print app, Your mobile • ID: admin
device and printer or MFP can be paired , QR code, or by manually entering • Password: sec00000
its MAC address. Once paired, you can print or scan from anywhere and
everywhere.
If you want to create a new user or change the password, see "Security tab"
on page 250.
32

Registering your Printer to Samsung Cloud server When the SyncThru™ Web Service window opens, click Settings >
5 Network Settings > Samsung Cloud Print.

Registering from Web Browser Enable Samsung Cloud Print Protocol.


6
Now your printer is registered with Samsung Cloud Print service.
Make sure the printer machine is turned on and connected to a wired or
7
wireless network that has access to the Internet.

Open Web browser.


1
Enter your printer’s IP address in the address field and press the Enter key
2 or click Go.

2. Using a Network-Connected Machine 184


Samsung Cloud Print
Printing from an application on mobile device
33

Printing with Samsung Cloud Print


The following steps are an example of using the Samsung Cloud Print app from
Android mobile phone.
Make sure the printer is turned on and connected to a wired or wireless
Open Samsung Cloud Print app.
network that has access to the Internet. 1
If you do not have Samsung Cloud Print app installed on your cellphone,
Registering a printer from an application on mobile go to the application store (Samsung Apps, Play Store, App Store) on your
mobile device, and just search for download the app and try again.
device
The following steps are an example of using the Samsung Cloud Print app from Tap the option check button of the document that you want to print.
Android mobile phone.
2
Set the printing options if you want.
Open Samsung Cloud Print app.
3
1 Tap Send Job.
4
If you do not have Samsung Cloud Print app installed on your cellphone,
go to the application store (Samsung Apps, Play Store, App Store) on your
mobile device, and just search for download the app and try again.

Press the ( ) button from Samsung Cloud Print app.


2
Your mobile device and printer or MFP can be paired NFC tapping, QR
3 code or by manually entering its MAC address.

2. Using a Network-Connected Machine 185


Samsung Cloud Print
Scanning and sending to Samsung Cloud Print
You can scan an image and the scanned data will be stored in the Samsung
Cloud Print.

Place a single document face down on the document glass, or load the
1 documents face up into the document feeder (see "Loading originals" on
page 48).

Press (scan) on the control panel.


2
Press Samsung Cloud.
3
Enter recipient country code and recipient phone number.
4
Enter sender information.
5
Press the (Start) button to scan and store the file in samsung cloud
6 server.

When the user is not registered in the Samsung Cloud Print, a confirmation
window will pop up. Select a work in progress or not.

2. Using a Network-Connected Machine 186


Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the SyncThru™ Web Service
5 website.
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
If it’s your first time logging into SyncThru™ Web Service you need to
Print service. You can print your document or email with Chrome OS, Chrome 6 log-in as an administrator. Type in the below default ID and Password.
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
We recommend you to change the default password for security
don’t need to install the printer driver on the mobile device. Refer to the Google
reasons.
website (http://support.google.com/cloudprint) for more information about
Google Cloud Print. • ID: admin

• Password: sec00000
34

Registering your Google account to the printer If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
• Make sure the printer machine is turned on and connected to a wired or provider or network administrator for more information.
wireless network that has access to the Internet.
• You should create your Google account in the advance.
When the SyncThru™ Web Service window opens, click Settings >
7 Network Settings > Google Cloud Print.
Open the Chrome browser.
1 8 Enter your printer’s name and description.
Visit www.google.com.
2 9 Click Register.
Sign in to the Google website with your Gmail address. The confirmation pop-up window appears.
3
Enter your printer’s IP address in the address field and press the Enter key
4 or click Go. If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.

2. Using a Network-Connected Machine 187


Google Cloud Print™
Click Finish printer registration. Access the Google Docs application from your mobile device.
10 2
Click Manage your printers. Tap the option button of the document that you want to print.
11 3
Now your printer is registered with Google Cloud Print service.
Tap the send button.
Google Cloud Print-ready devices will appear in the list. 4
Tap the Cloud Print button.
35
5
Set the printing options if you want.
Printing with Google Cloud Print™ 6
Tap Click here to Print.
7
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print Printing from the Chrome browser
service.
The following steps are an example of using the Chrome browser.

Make sure the printer is turned on and connected to a wired or wireless


Run Chrome.
network that has access to the Internet. 1
Open the document or email that you want to print.
2
Click the wrench icon in the browser’s top right corner.
Printing from an application on mobile device
3
Click Print. A new tab for printing appears.
4
The following steps are an example of using the Google Docs app from Android Select Print with Google Cloud Print.
mobile phone. 5
Click the Print button.
1 Install the Cloud Print application on your mobile device. 6

If you do not have the application, download it from the application store
such as Android Market or App Store.

2. Using a Network-Connected Machine 188


3. Useful Setting Menus
This chapter explains how to browse the current status of your machine, and the method of setting for advanced
machine setup.

• Before you begin reading a chapter 190


• Print 191
• Copy 192
• Fax 195
• Scan 198
• System setup 200
• Network setup 206
Before you begin reading a chapter
This chapter explains all the features available for this series' models to help users easily understand the features.

You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33).

The following are tips for using this chapter

• The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing (Menu).

• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.

• For models that do not have the (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 24).

• Some menu names may differ from your machine depending on its options or the models.

3. Useful Setting Menus 190


Print
Item Description
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on Affects the resolution and clarity of your color output.
page 33). • Enhanced: This mode will generate printouts with
sharp texts and smooth graphic/photo objects in the
page.
To change the menu options: Screen
• Detailed: This mode will generate printouts with
sharp details over the entire page.
• Press (Menu) > Print Setup on the control panel.
• Normal: This mode will generate printouts with
smooth tone over the entire page.
Item Description
Selects this option to print texts clearer than on a normal
Selects the direction in which information is printed on a Clear Text
Orientation document.
page.
Allows you to append the required carriage return to
You can enter the number of copies using the number Auto CR
Copies each line feed, which is useful for Unix or DOS users.
keypad.
Emulation Sets the emulation type and option.
Specifies the number of dots printed per inch (dpi). The
Resolution higher the setting, the sharper printed characters and Edge Enhance Allows user to enhance sharpness of text and graphics for
graphics. improving readability.

Reduces the white gap caused by misalignment of color Darkness You can adjust the degree of darkness. This feature allows
dark images to be printed into lighter images, or light
Trapping channels in color printing mode. Also black text will be images into darker images.
overprinted on other colors.
SkipBlankPages This option allows you to specify not to print blank pages
in the original data.

3. Useful Setting Menus 191


Copy
1

Item Description
Copy feature
Adjusts the brightness level to make a copy that is
Darkness easier to read, when the original contains faint
markings and dark images (see "Darkness" on page 59)
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on Improves the copy quality by selecting the document
Original Type
page 33). type for the current copy job (see "Original" on page 59)

Collation Set the machine to sort the copy job. For example, if you
make 2 copies of a 3 page original, one complete 3 page
To change the menu options:
document will print followed by a second complete
In copy mode, press (Menu) > Copy Feature on the control panel. document.

Adjusts the layout format such as Normal, ID copy, 2/4-


Layout
up.
• C48xW series: When the Scan to button’s LED is off, the machine is in
copy mode. Reduces the size of the original images and prints 2 or 4
pages onto one sheet of paper.
• C48xFN/C48xFW series: Press (copy) on the control panel.
1 2

2
3 4
Item Description Layout > 2-up or
Layout > 4-up

1
Original Size Sets the image size.

Reduces or enlarges the size of a copied image (see


"Reduced or enlarged copy" on page 59). This copy feature is available only when you
load originals into the document feeder.
Reduce/Enlarge
If the machine is set to Eco mode, reduce and
enlarge features are not available.

3. Useful Setting Menus 192


Copy
2

Item Description
Copy Setup
prints one side of the original on the upper half of the
paper and the other side on the lower half without
Layout > ID Copy
reducing the size of the original. This feature is helpful
Some menus may not appear in the display depending on options or
for copying a small-sized item such as business card.
models. If so, it is not applicable to your machine (see "Menu overview" on
Prints an image without its background. This copy page 33).
feature removes the background color and can be
helpful when copying an original containing color in
the background, such as a newspaper or a catalog. To change the menu options:
• Off: Does not use this feature.
Adjust Bkgd. In copy mode, press (Menu) > Copy Setup on the control panel.
• Auto: Optimizes the background.
• Enhance Lev.1~2: The higher the number is, the
more vivid the background is. • C48xW series: When the Scan to button’s LED is off, the machine is in
copy mode.
• Erase Lev.1~4: The higher the number is, the lighter
the background is. • C48xFN/C48xFW series: Press (copy) on the control panel.

Item Description

Resets the value or setting to the printer’s out-of-box


Change Default
state.

Change Default > Improves the copy quality by selecting the document
Original Size size for the current copy job.

Change Default > You can enter the number of copies using the number
Copies keypad.

3. Useful Setting Menus 193


Copy
Item Description Item Description

Set the machine to sort the copy job. For example, if you Adjusts the brightness level to make a copy that is
Change Default >
make 2 copies of a 3 page original, one complete 3 page easier to read, when the original contains faint
Darkness
document will print followed by a second complete markings and dark images (see "Darkness" on page 59)
document.
Change Default > Improves the copy quality by selecting the document
• On: Prints output in sets to match the sequence of Original Type type for the current copy job (see "Original" on page 59)
originals.

Change Default >


Collation

• Off: Prints output sorted into stacks of individual


pages.

Reduces or enlarges the size of a copied image (see


"Reduced or enlarged copy" on page 59).

Change Default >


Reduce/Enlarge If the machine is set Eco mode, reduce and
enlarge features are not available.

3. Useful Setting Menus 194


Fax
3

Item Description
Fax Feature
Sends a fax to multiple destinations (see "Sending a fax
to multiple destinations" on page 64).

Some menus may not appear in the display depending on options or Multi Send
models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.
page 33).

Sets your machine to send a fax at a later time when you


To change the menu options: will not be present (see "Delaying a fax transmission" on
page 235).
• Press (fax) > (Menu)> Fax Feature on the control panel. Delay Send

You cannot send a color fax using this feature.


Item Description

Adjusts the brightness level to scan an original that is


Forwards the sent fax to other destination. See
Darkness easier to read, when the original contains faint Send Forward "Forwarding a sent fax to another destination" on page
markings and dark images (see "Darkness" on page 66). 236.
The default document settings produce good results Forwards the received fax to other destination. If you
when using typical text-based originals. However, if you are out of office but have to receive the fax, this feature
Rcv. Forward
Resolution send originals that are of poor quality, or contain may be useful. See "Forwarding a received fax" on page
236.
photographs, you can adjust the resolution to produce
a higher quality fax (see "Resolution" on page 65). Stores the received fax in memory without printing out.
To print received documents, you need to enter the
Original Size Sets the image size. Secure Receive password. You can prevent your received faxes from
being accessed by unauthorized people (see "Receiving
in secure receiving mode" on page 240).

Cancels the delayed fax job which is saved in memory


Cancel Job
(see "Canceling a reserved fax job" on page 235).

3. Useful Setting Menus 195


Fax
4

Item Description
Sending setup
Select the maximum modem speed you want if the
Modem speed
phone line fails to sustain a higher modem speed.

Some menus may not appear in the display depending on options or Prints a transmission report with a minimized image of
Image TCR
models. If so, it is not applicable to your machine (see "Menu overview" on the first page of the fax sent.
page 33).
Sets the dialing mode to either tone or pulse. This
Dial Mode setting may not be available depending on your
country.
To change the menu options:

• Press (fax) > (Menu) > Fax Setup > Sending on the control panel. 5

Receiving setup
Item Description

Sets the number of redial attempts. If you enter 0, the


Redial Times Some menus may not appear in the display depending on options or
machine will not redial.
models. If so, it is not applicable to your machine (see "Menu overview" on
Redial Term Sets the time interval before automatic redialling. page 33).

Sets a prefix of up to five digits. This number dials


Prefix Dial before any automatic dial number is started. It is useful
To change the menu options:
for accessing a PABX exchange.

Sends faxes using error correction mode (ECM) to • Press (fax) > (Menu) > Fax Setup > Receiving on the control panel.
ECM Mode makes sure the faxes are sent smoothly without any
error. It may take more time.
Item Description
Sets the machine to print a report whether a fax
Receive Mode Selects the default fax receiving mode.
transmission was successfully completed or not. If you
Fax Confirm.
select On-Error, the machine prints a report only when
a transmission is not successful.

3. Useful Setting Menus 196


Fax
6

Item Description
Another setup
Specifies the number of times the machine rings before
Ring To Answer
answering an incoming call.

Automatically prints the page number, and the date Some menus may not appear in the display depending on options or
Stamp Rcv Name and time of reception at the bottom of each page of a models. If so, it is not applicable to your machine (see "Menu overview" on
received fax. page 33).

Initiates fax reception from an extension phone


plugged into the EXT socket on the back of the
To change the menu options:
Rcv Start Code machine. If you pick up the extension phone and hear
fax tones, enter the code. It is preset to *9* at the • Press (fax) > (Menu) > Fax Setup on the control panel.
factory.

Automatically reduces an incoming fax page to fit the


Auto Reduction Item Description
size of the paper loaded in the machine.
Resets the value or setting to the printer’s out-of-box
Discards a specific length from the end of the received Change Default
Discard Size state.
fax.
The Smart Fax Diag feature optimizes the settings for
Blocks any unwanted faxes that you stored in the Smart Fax Diag
your fax line.
Junk Fax Setup memory as junk fax numbers. This setting may not be
available depending on your country. Setting this option to ON provides the ability to send or
receive a fax while the line is busy. You can select to
Enables a user to use a single telephone line to answer
send or receive a fax by either picking up the extension
several different telephone numbers. You can set the Manual TX/RX
phone receiver and pressing the Start button or by
machine to recognize different ring patterns for each
DRPD Mode pressing the On Hook Dial button and pressing the
number. This setting may not be available depending
Start button.
on your country (see "Receiving faxes using DRPD
mode" on page 239).

3. Useful Setting Menus 197


Scan
7

Item Description
Scan feature
• USB Feature > Original Type Sets the original document’s type.
• Email Feature > Original Type
Some menus may not appear in the display depending on options or • Samsung Cloud > Original Type
models. If so, it is not applicable to your machine (see "Menu overview" on
page 33). • USB Feature > Resolution Sets the image resolution.
• Email Feature > Resolution

To change the menu options: • Samsung Cloud > Resolution

• USB Feature > Color Mode Sets the color mode.


in scan mode, press (Menu) > Scan Feature on the control panel.
• Email Feature > Color Mode
• Samsung Cloud > Color Mode
• C48xW series: When the Scan to button’s LED is on, the machine is in
scan mode. • USB Feature > Darkness Adjusts the brightness level to scan.
• Email Feature >Darkness
• C48xFN/C48xFW series: Press (scan) on the control panel.
• Samsung Cloud > Darkness

Sets the file format in which the image is


Item Description to be saved. If you select JPEG, TIFF, PDF,
USB Feature > File Format
or XPS, you can select to scan multiple
Sets scan destination to a USB. You scan pages.
USB Feature the originals and save the scanned image
to a USB device.

• USB Feature > Original Size Sets the image size.


• Email Feature > Original Size
• Samsung Cloud > Original Size

3. Useful Setting Menus 198


Scan
8

Item Description
Scan setup
Change Default > Resets the Samsung Cloud scan setting to the printer’s
Samsung Cloud out-of-box state.

Some menus may not appear in the display depending on options or


models. If so, it is not applicable to your machine (see "Menu overview" on
page 33).

To change the menu options:


In scan mode, press (Menu) > Scan Setup on the control panel.

• C48xW series: When the Scan to button’s LED is on, the machine is in
scan mode.

• C48xFN/C48xFW series: Press (scan) on the control panel.

Item Description

Resets the value or setting to the printer’s out-of-box


Change Default
state.

Change Default > Resets the USB scan setting to the printer’s out-of-box
USB Default state.

Change Default > Resets the Email scan setting to the printer’s out-of-box
Email Default state.

3. Useful Setting Menus 199


System setup
9

Item Description
Machine setup
Sets how long the machine waits before going to power
save mode.
Power Save When the machine does not receive data for an extended
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on period of time, power consumption is automatically
page 33). lowered.

Auto Power Off Turns power off automatically when the machine has
been in power save mode for the length of time set in
To change the menu options: Auto Power Off > On > Timeout.

• Press (Menu) > System Setup > Machine Setup on the control panel.
• This option only appears in the C48x/C48xW
Item Description series.

Sets the machine ID which will be printed at the top of • To turn the machine on again, press the
Machine ID (Power/Wake Up) button on the control
each fax page that you send.
panel (make sure the main power switch is on).
Sets the fax number which will be printed at the top of
Fax Number • If you run the printer driver or Samsung Easy
each fax page that you send. Printer Manager, the time automatically
Date & Time Sets the date and time. extends.
• While the machine is connected to the
Selects the format for displaying time between 12 hr. and network or working on a print job, Auto
Clock Mode
24 hr. Power Off feature doesn't work.
Sets the language of the text that appears on the control
Language
panel display.

Default Mode Sets the default status.

3. Useful Setting Menus 200


System setup
Item Description Item Description

You can set the condition to wake up from power-save Determine whether or not the machine continues
mode. printing when it detects the paper does not match the
paper settings.
• On: The machine wake up from the power save mode
on the following cases: • Off: If a paper mismatch occurs, the machine waits
Wakeup Event - Pressing any button until you insert the correct paper.
- Opening or closing the paper tray Auto Continue • After 0 Sec: Even though a paper mismatch occurs,
- Inserting paper in the document feeder the machine continues printing.
• Off: The machine wake up from the power save mode • After 30 Sec: If a paper mismatch occurs, an error
only when the Power/Wake Up button is pressed. message will display. The machine waits for about 30
second, then automatically clear the message and
Sets the time that the machine remembers previously continue printing.
System Timeout used copy settings. After the timeout, the machine
restores the default copy settings. Automatically substitutes the printer driver’s paper size
to prevent the paper mismatch between Letter and A4.
Sets the length of time the printer waits before printing Paper Substit. For example, if you have A4 paper in the tray but you set
Job Timeout the last page of a print job that does not end with a the paper size to Letter in the printer driver, the machine
command to print the page. prints on A4 paper and vice versa.

Optimize print quality according to the machine’s Allows you to save print resources and enables eco-
Altitude Adj.
altitude. friendly printing.

Optimizes print quality according to the humidity in the • Default Mode: Select whether to turn the Eco mode
Humidity on or off.
environment.

Eco Settings
On force (On-Forced): Sets the Eco mode on with
password. If a user wants to turn the Eco mode
on/off, the user needs to enter the password.

• Select Temp.: Selects the eco template set from the


SyncThru™ Web Service.

3. Useful Setting Menus 201


System setup
10 11

Paper setup Sound / Volume

Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on models. If so, it is not applicable to your machine (see "Menu overview" on
page 33). page 33).

To change the menu options: To change the menu options:

• Press (Menu) > System Setup > Paper Setup on the control panel. • Press (Menu) > System Setup > Sound/Volume on the control panel.

Item Description Item Description

Sets the paper size as A4, Letter, or other paper sizes, Turns the key sound on or off. With this option set to on,
Paper Size Key Sound
according to your requirements. a tone sounds each time a key is pressed.

Paper Type Chooses the type of the paper for each tray. Turns the alarm sound on or off. With this option set to
Alarm Sound on, an alarm tone sounds when an error occurs or fax
Margin Sets the margins for the document.
communication ends.

3. Useful Setting Menus 202


System setup
12

Item Description
Report
Turns on or off the sounds from the telephone line
through the speaker, such as a dial tone or a fax tone.
With this option set to Comm. which means the speaker
Some menus may not appear in the display depending on options or
is on until the remote machine answers.
models. If so, it is not applicable to your machine (see "Menu overview" on
page 33).
You can adjust the volume level using On Hook
Dial. You can adjust the speaker volume only
when the telephone line is connected. To change the menu options:
Speaker
a Press (fax) on the control panel. • Press (Menu) > System Setup > Report on the control panel.
b Press On Hook Dial. A dial tone sounds from
the speaker. Item Description
c Press the arrows until you hear the volume you
want. Prints a report on the machine's overall
Configuration
d Press On Hook Dial to save the change and configuration.
return to ready mode.
Supplies Info. Prints supplies’ information page.

Prints the demo page to check whether your


Adjusts the ringer volume. For the ringer volume, you can Demo Page
Ringer machine is printing properly or not.
select off, low, middle, and high level.
Prints all of the fax number currently stored in
Address Book
the machine’s memory.

3. Useful Setting Menus 203


System setup
13

Item Description
Maintenance
Prints a transmission report including the fax
number, the number of pages, the elapsed time
of the job, the communication mode, and the
Fax Confirm. communication results for fax job. You can set up Some menus may not appear in the display depending on options or
your machine to automatically print a models. If so, it is not applicable to your machine (see "Menu overview" on
transmission confirmation report after each fax page 33).
job.

Email Sent Print to check the transmission state of the Scan


to Email job. To change the menu options:

Prints information on the faxes you have recently • Press (Menu) > System Setup > Maintenance on the control panel.
Fax Sent
sent.

Prints information on the faxes you have recently Item Description


Fax Received
received.
When toner cartridge is empty, this option appears. You
CLR Empty Msg
Prints the document list currently stored for can clear the empty message.
Scheduled Jobs delayed faxes along with the starting time and
type of each operation. Shows the supply life indicators (see "Monitoring the
Supplies Life
supplies life" on page 85.)
Prints the fax numbers specified as junk fax
Junk Fax
numbers. Allows you to adjust the color setting such as contrast
level, color registration, color density, etc.
PCL Font Print to see the PCL font list.
• Custom Color: adjusts contrast, color by color.
PS Font Print to see the PS font list. - Default: optimizes colors automatically.
Image Mgr.
Prints information on your machine’s network - Print Density: allows you to manually adjust the
Network Conf. color contrast for each cartridge. It is
connection and configuration.
recommended to use the Default setting for best
Prints a usage page. The usage page contains the color quality.
Usage Counter
total number of pages printed.

3. Useful Setting Menus 204


System setup
Item Description

Shows the machine’s serial number. When you call for


Serial Number service or register as a user on the Samsung website, you
can find this.

Customizes the level to alert toner low or toner empty


TonerLow Alert
(see "Setting the toner low alert" on page 86).

ImgU.Low Alert Customizes the level to alert imaging unit low.

3. Useful Setting Menus 205


Network setup
Option Description
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on You can activate or deactivate the following protocols.
page 33). • HTTP: You can set whether to use SyncThru™ Web
Service or not.
• Press (Menu)> Network on the control panel.
Turn the power off and on after you change this
Option Description option.

Selects the appropriate protocol and configure Protocol Mgr.


parameters to use the network environment. • WINS: You can configure the WINS server.
WINS(Windows Internet Name Service) is used in the
Windows operating system.
TCP/IP (IPv4) There are many of parameters to be set. If you are
not sure, leave as is, or consult the network
Turn the power off and on after you change this
administrator.
option.

Selects this option to use the network environment


TCP/IP (IPv6)
through IPv6 (see "IPv6 configuration" on page 152).

Ethernet Configure the network transmission speed and active


port.

Wi-Fi Selects this option to use the Wi-Fi network.

Reverts the network settings to the default values.


Clear Settings
(Reboot required.)

This list shows information on your machine’s network


Network Conf.
connection and configuration.

3. Useful Setting Menus 206


Network setup
Option Description

• SNMPv1/v2: You have to enable this option to use


SNMP V1/V2 protocol. Administrator’s can use SNMP
to monitor and manage machines on the network.
• UPnP(SSDP): You have to enable this option to use
UPnP(SSDP) protocol.

Turn the power off and on after you change this


option.

• mDNS: You have to enable this option to use MDNS


Protocol Mgr. (Multicast Domain Name System) protocol.
• SetIP: You have to enable this option to use SetIP
protocol.
• SLP: You can configure SLP (Service Location
Protocol) settings. This protocol allows host
applications to find services in a local area network
without prior configuration.

Turn the power off and on after you change this


option.

3. Useful Setting Menus 207


4. Special Features
This chapter explains special copying, scanning, faxing, and printing features.

• Altitude adjustment 209


• Entering various characters 210
• Setting up the fax address book 211
• Printing features 214
• Scan features 226
• Fax features 233

• The procedures in this chapter are mainly based on Windows 7.


• It may be necessary to press OK to navigate to lower-level menus for some models.
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.

Before you set the altitude value, determine the altitude where you are.

• Normal: 0 ~ 1,000 m (3,280 ft)


• High 1 : 1,000 m (3,280 ft) ~ 2,000 m (6,561 ft)

• High 2: 2,000 m (6,561 ft) ~ 3,000 m (9,842 ft)

• High 3: 3,000 m (9,842 ft) ~ 4,000 m (13,123 ft)

• High 4: 4,000 m (13,123 ft) ~ 5,000 m (16,404 ft)

You can set the altitude value from Device Settings in Samsung Easy Printer
Manager program.

• If your machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting >
Device Settings (see "Using Samsung Easy Printer Manager" on page
252).
• If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 249).
• You can also set the altitude in System Setup option on the machine’s
display (see "Machine’s basic settings" on page 37).

4. Special Features 209


Entering various characters
2

C48xFN/C48xFW series only (see "Control panel overview" on page 24). Keypad letters and numbers

As you perform various tasks, you may need to enter names and numbers. For
• Special character sets may differ from your machine depending on its
example, when you set up your machine, you enter your name or your options or the models.
company’s name, and the fax number. When you store fax numbers or email • Some of the follow key values may not appear depending on the job you
addresses in memory, you may also enter the corresponding names. are doing.

Key Assigned numbers, letters, or characters


Entering alphanumeric characters 1 @/.’1
2 ABCabc2
Press the button until the correct letter appears on the display. For example, to
enter the letter O, press 6, labeled with MNO. Each time you press 6, the display 3 DEFdef3
shows a different letter, M, N, O, m, n, o and finally 6. To find the letter that you 4 GHIghi4
want to enter, see "Keypad letters and numbers" on page 210. 5 JKLjkl5
6 MNOmno6
• You can enter a space by pressing 1 twice. 7 PQRSpqrs7
• To delete the last digit or character, press the left/right or up/down arrow
8 TUVtuv8
button.
9 WXYZwxyz9
0 &+-,0
* *%^_~!#$()[]
(These symbols are available when you type for network authentication.)
# #=|?":{}<>;
(These symbols are available when you type for network authentication.)

4. Special Features 210


Setting up the fax address book
4

C48xFN/C48xFW series only (see "Control panel overview" on page 24). Using speed dial numbers

When you are prompted to enter a destination number while sending a fax,
You can set up speed number with the fax numbers you use frequently via
enter the speed dial number at which you stored the number you want.
SyncThru™ Web Service and then easily and quickly enter fax numbers by
entering the location numbers assigned to them in address book.
• For a one-digit (0-9) speed dial number, press and hold the
3 corresponding digit button on the number keypad for more than 2
seconds.
Registering a speed dial number
• For a two- or three-digit speed dial number, press the first digit button(s)
and then hold down the last digit button for more than 2 seconds.
Select (fax) > (Address Book) > New&Edit > Speed Dial on
1 the control panel. • You can print the address book list by selecting (fax) >
(Address Book) > Print.
Enter a speed dial number and press OK.
2
5

If an entry is already stored in the number you choose, the display shows the
message to allow you to change it. To start over with another speed dial Editing speed dial numbers
number, press (Back).
Select (fax) > (Address Book) > New&Edit > Speed Dial on
1 the control panel.
Enter the name you want and press OK.
3
Enter the speed dial number you want to edit and press OK.
Enter the fax number you want and press OK.
2
4 Change the name and press OK.
3
Press the (Stop/Clear) button to return to ready mode.
5 Change the fax number and press OK.
4
Press (Stop/Clear) to return to ready mode.
5
4. Special Features 211
Setting up the fax address book
6 7

Registering a group dial number Editing group dial numbers

Select (fax) > (Address Book) > New&Edit > Group Dial on Select (fax) > (Address Book) > New&Edit > Group Dial on
1 the control panel.
1 the control panel.

Enter a group dial number and press OK. Enter the group dial number you want to edit and press OK.
2 2
Enter a new speed dial number to add and press OK, then Add? appears.
If an entry is already stored in the number you choose, the display shows the
3
Enter a speed dial number stored in the group and press OK, Delete?
message to allow you to change it. To start over with another speed dial
appears.
number, press (Back).

Press OK to add or delete the number.


4
Search by entering the first few letters of the speed dial’s name to put in
3 the group. 5 Repeat step 3 to add or delete more numbers.

Select No at the Another No.? and press OK.


4 Select the name and number you want and press OK. 6
Press (Stop/Clear) to return to ready mode.
5 Select Yes when Add? appears. 7
Repeat step 3 to include other speed dial numbers into the group.
6
When you have finished, select No when Another No.? appears and
7 press OK.

Press (Stop/Clear) to return to ready mode.


8

4. Special Features 212


Setting up the fax address book
8 9

Searching address book for an entry Printing address book

There are two ways to search for a number in memory. You can either scan from
You can check your (Address Book) settings by printing a list.
A to Z sequentially, or you can search by entering the first letters of the name
associated with the number.
Select ct (fax) > (Address Book) > Print on the control panel.
1
Select ct (fax) > (Address Book) > Search&Dial > Speed Dial
1 or Group Dial on the control panel. 2 Press OK.
The machine begins printing.
Enter All or ID and press OK.
2
Press the name and number or the keypad button labeled with the letter
3 you want to search.
For example, if you want to find the name “MOBILE,” press the 6 button,
which is labeled with “MNO.”

Press (Stop/Clear) to return to ready mode.


4

4. Special Features 213


Printing features
• For basic printing features, refer to the Basic Guide (see "Basic printing" If Printing preferences has a ►, you can select other printer drivers
on page 52). connected to the selected printer.
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
Change the settings on each tab.
5
Click OK.
10

6
Changing the default print settings
If you want to change the settings for each print job, change it in Printing
Click the Windows Start menu. Preferences.
1
• For Windows 8, from the Charms, select Search > Settings.
11

For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
2 Setting your machine as a default machine
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
Click the Windows Start menu.
• For Windows Server 2008 R2, select Control Panel > Hardware > 1
Devices and Printers. • For Windows 8, from the Charms, select Search > Settings.

• For Windows 7/8, select Control Panel > Devices and Printers. For Windows XP Service Pack 3/Server 2003, select Printer and Faxes.
2
Right-click on your machine. • For Windows Server 2008/Vista, select Control Panel > Hardware
3 and Sound > Printers.
For Windows XP Service Pack 3/Server 2003/Server 2008/Vista, select
4 Printing Preferences.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
For Windows 7/8 or Windows Server 2008 R2, from context menus, select • For Windows 7/8, select Control Panel > Devices and Printers.
Printing preferences.

4. Special Features 214


Printing features
Select your machine. Check the Print to file box in the Print window.
3 1
Right-click your machine and select Set as Default Printer.
4
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a
►, you can select other printer drivers connected to the selected printer.

12

Using advanced print features

XPS printer driver: used to print XPS file format.


• See "Features by model" on page 7.
• The XPS printer driver can be installed only on Windows Vista OS or
Click Print.
higher. 2
• For models that provide XPS driver from the Samsung website, http://
Type in the destination path and the file name, and then click OK.
www.samsung.com > find your product> Support or downloads. 3
For example, c:\Temp\file name.

Printing to a file (PRN) If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
You will sometimes need to save the print data as a file. differ, depending on your operating system or the application you are
using.

4. Special Features 215


Printing features
Understanding special printer features
You can use advanced printing features when using your machine.

To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name that appears in the printer properties window may differ depending on the machine in use.

• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help"
on page 55).

Item Description

Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.

Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
Poster Printing together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic
tab to make it easier to paste the sheets together.

4. Special Features 216


Printing features
Item Description

Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to
produce a booklet.
Booklet Printinga
• This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
9
8 • The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see
what paper sizes are available.
• If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without or
mark).

4. Special Features 217


Printing features
Item Description

Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.

• This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver.
• If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page
of the document first. After that, a message appears on your computer.
• Skip Blank Pages feature does not work when you select the duplex option.

Double-sided Printing • None: Disables this feature.


(Manual) • Long Edge: This option is the conventional layout used in bookbinding.

• Short Edge: This option is the conventional layout used in calendars.

Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease
the document.

4. Special Features 218


Printing features
Item Description

The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
Watermark
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.

• Header: You can add the selected text to the top left, top center, or top right.
• Footer: You can add the selected text to the bottom left, bottom center, or bottom right.

a To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page
54).
b From the Advanced tab, select Edit... from the Watermark drop-down list.
c Enter a text message in the Watermark Message box. You can enter up to 256 characters.
Watermark When the First Page Only box is checked, the watermark prints on the first page only.
(Creating a watermark) d Select watermark options.
You can select the font name, style, size, and shade from the Font Attributes section, as well as set the angle of the watermark from the
Watermark Alignment and Angle section.
e Click Add to add a new watermark to the Current Watermarks list.
f When you finish editing, click OK or Print until you exit the Print window.

a To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page
54).
Watermark b Click the Advanced tab, select Edit... from the Watermark drop-down list.
(Editing a watermark) c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.

4. Special Features 219


Printing features
Item Description

a To change the print settings from your software application, access Printing Preferences.
Watermark b Click the Advanced tab, select Edit... from the Watermark drop-down list.
(Deleting a watermark) c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.

This option is available only when you use the PCL/SPL printer driver (see "Software" on page 8).
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
Overlaya exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.

• The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a
watermark.
• The resolution of the overlay document must be the same as that of the document you will print with the overlay.

a Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to
appear when printed as an overlay.
b To save the document as an overlay, access Printing Preferences.
c Click the Advanced tab, and select Create from the Overlay drop-down list.
Overlaya
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
(Creating a new page C:\Formover).
overlay) e Click Save.
f Click OK or Print until you exit the Print window.
When a confirming message window appears, click Yes.
g The file is not printed. Instead, it is stored on your computer hard disk drive.

4. Special Features 220


Printing features
Item Description

a Create or open the document you want to print.


b To change the print settings from your software application, access Printing Preferences.
c Click the Advanced tab.
d Select the Print Overlay from the Overlay drop-down list.
e If the overlay file you want does not appear in the Overlay File 1 or Overlay File 2 drop-down list, select Load from the Overlay List.
Select the overlay file you want to use.
Overlaya If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Load window.
(Using a page overlay) After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the
Overlay List box.
f If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a
document for printing, asking you to confirm your wish to print an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
g Click OK or Print until you exit the Print window.
The selected overlay prints on your document.

a In the Printing Preferences window, click the Advanced tab.


b Select Edit in the Text drop down list.
Overlaya
c Select the overlay you want to delete from the Overlay List box.
(Deleting a page d Click Delete.
overlay) e When a confirming message window appears, click Yes.
f Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.

a. This option is not available when you use XPS driver.

4. Special Features 221


Printing features
Changing printer settings
13

Mac printing
You can use advanced printing features when using your machine.

Open an application and select Print from the File menu. The machine name,
Some features may not be available depending on models or options. It
which appears in the printer properties window, may differ depending on the
means that the features are not supported.
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.

Printing a document
Printing multiple pages on one sheet
When you print with a Mac, you need to check the printer driver settings in each
You can print more than one page on a single sheet of paper. This feature
application you use. Follow the steps below to print from a Mac:
provides a cost-effective way to print draft copies.
Open the document to print.
1 Open an application, and select Print from the File menu.
1
Open the File menu and click Page Setup (Document Setup in some
2 Select Layout from the drop-down list under Orientation. In the Pages
applications). 2 per Sheet drop-down list, select the number of pages you want to print
Choose your paper size, orientation, scaling, other options, and make on one sheet of paper.
3 sure that your machine is selected. Click OK.
Select the other options to use.
3
Open the File menu and click Print.
4 Click Print.
4
Choose the number of copies and indicate which pages to print.
5 The machine prints the selected number of pages to print on one sheet
of paper.
Click Print.
6

4. Special Features 222


Printing features
Printing on both sides of the paper Using help
Click the question mark on the bottom-left corner of the window and click on
Some features may not be available depending on models or options. It the topic you want to know about. A pop-up window appears with information
means that the features are not supported (see "Variety feature" on page about that option's feature, which is provided from the driver.
10).

Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:

• Long-Edge Binding: This option is the conventional layout used in book


binding.

• Short-Edge Binding: This option is the type often used with calendars.

From your Mac application, select Print from the File menu.
1
Select Layout from the drop-down list under Orientation.
2
Select a binding orientation from the Two-Sided option.
3
Select the other options to use.
4
Click Print and the machine prints on both sides of the paper.
5
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.

4. Special Features 223


Printing features
Change other printing options in each tab, if necessary.
7
14

Linux printing
Click Print.
8
Some features may not be available depending on models or options. It Automatic/manual duplex printing may not be available depending on
means that the features are not supported. models. You can alternatively use the lpr printing system or other
applications for odd-even printing (see "Features by model" on page 7).

Printing from applications


Printing files
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such You can print text, image, pdf files on your machine using the standard
application.
CUPS directly from the command line interface. The CUPS lp or lpr utility allows
Open the document to print. you to do that. You can print these files by using below command format.
1
"lp -d <printer name> -o <option> <file name>"
Open the File menu and click Page Setup (Print Setup for some
2 Please refer to lp or lpr man page on your system for more details.
applications).

Choose your paper size, orientation, and make


3
sure that your machine is selected. Click Apply.

Open the File menu and click Print.


4
Select your machine to print.
5
Choose the number of copies and indicate which pages to print.
6

4. Special Features 224


Printing features
Configuring Printer Properties
You can change the default printing options or connection type with Printing
utility supplied by o/s.

Launch Printing utility(Go to System > Administration > Printing


1 menu or execute "system-config-printer" command in Terminal
program).

Select your printer and double-click it.


2
Change default printing options or connection type.
3
Click Apply button.
4

4. Special Features 225


Scan features
• Scan to WSD: Scans the originals and saves the scanned data on a
• For basic scanning features, refer to the Basic Guide (see "Basic scanning" connected computer if the computer supports the WSD (Web Service for
on page 62). Device) feature (see "Scanning to WSD" on page 229).
• This feature may not be available depending on model or optional goods
• Samsung Cloud: You can send the scanned image as an Samsung cloud
(see "Features by model" on page 7).
(see "Scanning and sending to Samsung Cloud Print" on page 186).
• The maximum resolution that can be achieved depends upon various
factors, including computer speed, available disk space, memory, the • TWAIN: TWAIN is the one of the preset imaging applications. Scanning an
size of the image being scanned, and bit depth settings. Thus, depending image launches the selected application, enabling you to control the
on your system and what you are scanning, you may not be able to scan scanning process. This feature can be used via the local connection or the
at certain resolutions, especially using enhanced dpi. network connection (see "Scanning from image editing program" on page
230).

15
• Samsung Easy Document Creator: You can use this program to scan
images or documents (See "Using Samsung Easy Document Creator" on
Basic scanning method page 254).

• WIA: WIA stands for Windows Images Acquisition. To use this feature, your
computer must be connected directly with the machine via a USB cable (see
This feature may not be available depending on model or optional goods "Scanning using the WIA driver" on page 231).
(see "Variety feature" on page 10).
• Scan to USB: You can scan a document and save the scanned image onto a
USB memory device (see "Scanning to a USB memory device" on page 69).
You can scan the originals with your machine via a USB cable or the network. The
following methodoloqies can be used for scanning your documents: 16

• Scan to PC: Scan the originals from the control panel. Then, the scanned Setting the scan settings in the computer
data will be stored in the connected computers My Documents folder (see
"Basic Scanning" on page 62).
• Scan to Email: You can send the scanned image as an email attachment This feature may not be available depending on model or optional goods
(see "Scanning to email" on page 228). (see "Features by model" on page 7).

4. Special Features 226


Scan features
Open Samsung Easy Printer Manager (see "Using Samsung Easy Place a single document face down on the document glass, or load the
1 Printer Manager" on page 252).
1 documents face up into the document feeder (see "Loading originals" on
page 48).
Select the appropriate machine from the Printer List.
2 Select (Scan) > Scan to PC > Network PC on the control panel.
Select Scan to PC Settings menu.
2
3
Select the option you want. If you see Not Available message, check the port connection.
4
• Scan Activation: Determines whether or not scanning is enabled on
the device. Select your registered computer ID, and enter the Password if
3 necessary.
• Basic tab: Contains settings related to general scan and device
settings.

• Image tab: Contains settings related to image altering. • ID is the same ID as the registered scan ID for Samsung Easy Printer
Manager > Advanced Settings > Scan to PC Settings.
Press Save > OK.
5 • Password is the 4 digit number registered password for Samsung Easy
Printer Manager > Advanced Settings > Scan to PC Settings.
17

Scanning from network connected machine Select the option you want and press OK.
4
Scanning begins.
This feature is not available for the machine that does not support the
5
network interface (see "Rear view" on page 23).
Scanned image is saved in computer’s C:\Users\users name\My
Documents. The saved folder may differ, depending on your operating
Make sure the printer driver is installed on your computer using the software CD, system or the application you are using.
since the printer driver includes the scan program (see "Installing the driver
locally" on page 29).

4. Special Features 227


Scan features
18

Scanning to email • If the authentication method of SMTP server is POP3 before SMTP, put a
check mark of SMTP Requires POP Before SMTP Authentication.
• Enter the IP address and port number.

This feature may not be available depending on model or optional goods


(see "Features by model" on page 7).
Scanning and sending an email

Setting up an email account 1 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 48).
Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service"
1 on page 249).
Select (scan) > Scan to Email on the control panel.
2
Select Settings > Network Settings and Outgoing Mail Server(SMTP).
2 3 Enter the sender’s and recipient’s email address.

Enter the IP address in dotted decimal notation or as a host name.


3
You can send an email to yourself by activating the Auto Send To Self
Enter the server port number, from 1 to 65535.
4 option in the Settings > Scan > Scan To E-mail on SyncThru™ Web Service.

Check the box next to SMTP Requires Authentication to require


5 authentication. Enter an email subject and press OK.
4
Enter the SMTP server login name and password.
6 5 Select the file format to scan, and press OK.

Press Apply.
7 6 The machine begins scanning and then sends the email.

4. Special Features 228


Scan features
19

Scanning to WSD • The IP address for WSD printer is http://IP address/ws/ (example: http://
111.111.111.111/ws/).
• If no WSD printer is displayed in the list, click The printer that I want
Scans the originals and saves the scanned data on a connected computer if the isn't listed > Add a printer using a TCP/IP address or hostname and
computer supports the WSD (Web Service for Device) feature. To use the WSD select Web Services Device from Device type. Then enter the printer's
feature, you need to install the WSD printer driver on your computer. For IP address.
Windows 7, you can install the WSD driver by Control Panel > Devices and
Printers > Add a printer. Click Add a network printer from the wizard.
Follow the instructions in the installation window.
4
• The machine that does not support the network interface, it will not be
able to use this feature (see "Features by model" on page 7). Scanning using the WSD feature
• The WSD feature works only with Windows Vista® or later version that are
Make sure that the machine is connected to your computer and
the WSD-compliant computer. 1 powered on.
• The following installation steps are based on Windows 7 computer.
Place a single document face down on the document glass, or load the
2 documents face up into the document feeder (see "Loading originals" on
page 48).
Installing a WSD Printer Driver
Select (Scan) > Scan to WSD on the control panel.
3
Select Start > Control Panel > Devices and Printers > Add a printer.
1
If you see Not Available message, check the port connection. Or check the
Click Add a network, wireless or Bluetooth printer from the wizard.
2 printer driver for WSD is correctly installed.

In the printers list, select the one you want to use, and then click Next.
3 Select your computer name from WSD PC List.
4
Select the option you want and press OK.
5
Scanning begins.
6
4. Special Features 229
Scan features
Select the type of scanning or a favorites and then make adjustments to
5
20

Scanning with Samsung Easy Document Creator the image(Options).

Click Scan to scan a final image or Prescan to get another preview


Samsung Easy Document Creator is an application to help users scan, compile, 6 image.
and save documents in multiple formats, including .epub format.
Press Send.
7
• Availabe for Windows OS and Mac OS users only.
Press the option you want.
• Windows XP Service Pack 3 or higher and Internet Explorer 6.0 or higher 8
is the minimum requirement for Samsung Easy Document Creator. Press OK.
• Samsung Easy Document Creator is installed automatically when you
9
install the machine software (see "Using Samsung Easy Document
Creator" on page 254). Click the Help ( ) button from the window, and then click on any option
you want to know about.

Place a single document face down on the document glass, or load the
1 documents face up into the document feeder (see "Loading originals" on 21

page 48).
Scanning from image editing program
From the Start menu select Programs or All Programs > Samsung
2 Printers. You can scan and import documents in the image editing software such as
For Mac, open the Applications folder > Samsung folder > Samsung Adobe Photoshop, if the software is TWAIN-compliant. Follow the steps below
to scan with TWAIN-compliant software:
Easy Document Creator.

Click Samsung Easy Document Creator.


3
Click Scan from the home screen.
4

4. Special Features 230


Scan features
Make sure that the machine is connected to your computer and Make sure that the machine is connected to your computer and
1 powered on.
1 powered on.

Place a single document face down on the document glass, or load the Place a single document face down on the document glass, or load the
2 documents face up into the document feeder (see "Loading originals" on
2 documents face up into the document feeder (see "Loading originals" on
page 48). page 48).

Open an application, such as Adobe Photoshop. Click Start > Control Panel > Hardware and Sound > Devices and
3 3 Printers.
Click File > Import, and select the scanner device.
4 Right-click on device driver icon in Printers and Faxes > Start Scan.
Set the scan options.
4
5 New Scan application appears.
Scan and save your scanned image.
5
6 Choose your scanning preferences and click Preview to see how your
6 preferences affect the picture.
22

Scanning using the WIA driver Scan and save your scanned image.
7
Your machine supports the Windows Image Acquisition (WIA) driver for 23

scanning images. WIA is one of the standard components provided by Microsoft


Windows 7 and works with digital cameras and scanners. Unlike the TWAIN
MAC scanning
driver, the WIA driver allows you to scan and easily adjust images without using
additional software: You can scan documents using Image Capture program. MAC OS X offers
Image Capture program.

The WIA driver works only on Windows OS (not supported Windows 2000)
with a USB port.

4. Special Features 231


Scan features
Scanning with network
24

Linux scanning
Make sure that your machine is connected to a network.
1
Make sure that the machine is connected to your computer and
Place the originals face up in the ADF or place a single original face down
1
2 on the scanner glass and close the ADF (see "Loading originals" on page
powered on.

48). Launch a scan application such as xsane or simple-scan(If it's not


2 installed, please install it manually to use scan features. For example, you
Open the Applications folder and run Image Capture.
3 may use "yum install xsane" for rpm package systems and "apt-get install
xsane" for deb package systems to install xsane).
Select your device below SHARED.
4
Select your device from the list and set the scan options to apply.
Set the scan options on this program.
3
5
Click the Scan button.
Scan and save your scanned image.
4
6
• If scanning does not operate in Image Capture, update Mac OS to the
latest version.
• For more information, refer to the Image Capture’s help.
• You can also scan using TWAIN-compliant software, such as Adobe
Photoshop.
• You can scan using Samsung Easy Document Creator software. Open
the Applications folder > Samsung folder > Samsung Easy Document
Creator.

4. Special Features 232


Fax features
26

• For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number
page 63).
• C48xFN/C48xFW series only (see "Control panel overview" on page 24).
Press (Redial/Pause) button on the control panel.
1
Select the fax number you want.
25 2
Ten recently sent fax numbers with ten received Caller IDs are shown.
Automatic redialing
When an original is loaded in the document feeder, the machine
When the number you have dialed is busy or there is no answer when you send
3 automatically begins to send.
a fax, the machine automatically redials the number. The redial time depends on
If an original is placed on the scanner glass, select Yes to add another
the country's factory default setting. page. Load another original and press OK. When you have finished,
select No when Another Page? appears.
When the display shows Retry Redial?, press (Start) button to redial the
number without waiting. To cancel the automatic redialing, press (Stop/ 27

Clear).
Confirming a transmission
To change the time interval between redials and the number of redial attempts.
When the last page of your original has been sent successfully, the machine
Press (fax) > (Menu)> Fax Setup > Sending on the control beeps and returns to ready mode.
1 panel.
When something goes wrong while sending your fax, an error message appears

Select Redial Times or Redial Term you want. on the display. If you receive an error message, press (Stop/Clear) to clear
2 the message and try to send the fax again.
Select the option you want.
3

4. Special Features 233


Fax features
Open the document to be sent.
You can set your machine to print a confirmation report automatically each
1
Select Print from the File menu.
time sending a fax is completed. Press (fax) > (Menu) > Fax Setup 2
> Sending > Fax Confirm. on the control panel. The Print window will be displayed. It may look slightly different
depending on your application.

Select Samsung Network PC Fax from the Print window


28 3
Sending a fax from your computer 4 Click Print or OK.

Enter the recipient’s fax number and set the options if necessary.
5
• This feature may not be available depending on model or optional goods
Click Send.
(see "Features by model" on page 7). 6

You can send a fax from your computer without going to the machine. Checking the sent fax list (Windows)
Make sure that your machine and the computer are connected to the same
You can check the sent fax list from your computer.
network.
From the Start menu, click Programs or All Programs > Samsung Printers>
Fax Transmission History. Then, the window appears with the list of faxes sent.
Sending a fax (Windows)
To send a fax from your computer, the Samsung Network PC Fax program For more information about Fax Transmission History, click the Help ( )
must be installed. This program is installed when you install the printer driver. button.

For more information about Samsung Network PC Fax, click Help.

4. Special Features 234


Fax features
29

Delaying a fax transmission If you set a time earlier than the current time, the fax will be sent at that time
on the following day.

You can set your machine to send a fax at a later time when you will not be
present. You cannot send a color fax using this feature. The original is scanned into memory before transmission.
9
The machine returns to ready mode. The display reminds you that you
Place a single document face down on the document glass, or load the
1 documents face up into the document feeder.
are in ready mode and that a delayed fax is set.

Press (fax) on the control panel.


2 You can check the list of delayed fax jobs.

Adjust the resolution and the darkness to suit your fax needs. Press (Menu) > System Setup > Report > Scheduled Jobs on the
3 control panel.
Press (Menu) > Fax Feature > Delay Send on the control panel.
4
Enter the number of the receiving fax machine and press OK.
5 Canceling a reserved fax job
The display asks you to enter another fax number to send the document.
6
Press (fax) > (Menu) > Fax Feature > Cancel Job on the control
7 To enter more fax numbers, press OK when Yes highlights and repeat 1 panel.
steps 5.
Select the fax job you want and press OK.
2
You can add up to 10 destinations.
Press OK when Yes highlights.
3
The selected fax is deleted from memory.
Enter the job name and the time.
8 Press (Stop/Clear) to return to ready mode.
4

4. Special Features 235


Fax features
30 31

Forwarding a sent fax to another destination Forwarding a received fax

You can set the machine to forward the received or sent fax to other destination You can set the machine to forward the received or sent fax to other destination
by a fax, an email or a server. If you are out of office but have to receive the fax, by a fax, an email or a server. If you are out of office but have to receive the fax,
this feature may be useful. this feature may be useful.

Press (fax) > (Menu) > Fax Feature > Rcv. Forward >Forward
1 Place a single document face down on the document glass, or load the 1 to Fax, Forward to PC, Fwd. to Email > Forward on the control panel.
documents face up into the document feeder.

Press (fax) > (Menu) > Fax Feature > Send Forward > Forward
2 to Fax , Fwd. to Email > On on the control panel.
• Forward options may not be available depending on model or optional
goods (see "Variety feature" on page 10).
• To set the machine to print out a fax when fax forwarding has been
Forward options may not be available depending on model or optional completed, select Forward&Print.
goods (see "Variety feature" on page 10).

Enter the destination fax number, email address, or server address and
2 press OK.
Enter the destination fax number, email address, or server address and
3 press OK.
Enter the starting tim and ending time, then press OK.
3
Press (Stop/Clear) to return to ready mode.
4 Press (Stop/Clear) to return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax machine. 4
Subsequent sent faxes will be forwarded to the specified fax machine.

4. Special Features 236


Fax features
• Open with default application: After receiving the fax, open it with
32

Receiving a fax in the computer default application.

• None: After receiving a fax, the machine does not notify the user or
opens the application.
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 7). Press Save > OK.
5
• To use this feature, set the option on the control panel:
33

Press (fax) > (Menu) > Fax Feature > Rcv. Forward > Forward
to PC > Forward the control panel. Changing the receive modes

Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode
Open the Samsung Easy Printer Manager.
1
1 on the control panel.

Select the appropriate machine from the Printer List.


2 2 Select the option you want.

Select Fax to PC Settings menu. • Fax: Answers an incoming fax call and immediately goes into the fax
3 reception mode.
Use Enable Fax Receiving from Device to change the fax settings.
4 • Tel: Receives a fax by pressing (On Hook Dial) and then
• Image Type: Convert the received faxes to PDF or TIFF.
(Start) button.
• Save Location: Select location to save the converted faxes.
• Ans/Fax: Is for when an answering machine is attached to your
• Prefix: Select prefix. machine. Your machine answers an incoming call, and the caller can
leave a message on the answering machine. If the fax machine
• Print received fax: Set to print information for the received fax after
senses a fax tone on the line, the machine automatically switches to
receiving the fax.
Fax mode to receive the fax.
• Notify me when complete: Set to show the popup window to
notify receiving a fax.

4. Special Features 237


Fax features
34

To use the Ans/Fax mode, attach an answering machine to the EXT socket Receiving manually in Tel mode
on the back of your machine.

You can receive a fax call by pressing (On Hook Dial) button and then
• DRPD: You can receive a call using the Distinctive Ring Pattern
Detection (DRPD) feature. Distinctive Ring is a telephone company pressing (Start) when you hear a fax tone.
service which enables an user to use a single telephone line to
answer several different telephone numbers. For further details, see 35

"Receiving faxes using DRPD mode" on page 239.


Receiving in Answering Machine/Fax mode
This setting may not be available depending on your country. To use this mode, you must attach an answering machine to the EXT socket on
the back of your machine. If the caller leaves a message, the answering machine
stores the message. If your machine detects a fax tone on the line, it
Press OK.
3 automatically starts to receive the fax.
Press (Stop/Clear) to return to ready mode.
4
• If you have set your machine to this mode and your answering machine
is switched off, or no answering machine is connected to EXT socket,
your machine automatically goes into Fax mode after a predefined
number of rings.
• If the answering machine has a user-selectable ring counter, set the
machine to answer incoming calls within 1 ring.
• If the machine is in Tel mode, disconnect or switch off the answering
machine with the fax machine. Otherwise, the outgoing message from
the answering machine will interrupt your phone conversation.

4. Special Features 238


Fax features
36

Receiving faxes with an extension telephone This setting may not be available depending on your country.

When you are using an extension telephone connected to the EXT socket, you
Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode
can receive a fax from someone you are talking to on the extension telephone, 1 > Waiting Ring on the control panel.
without going to the fax machine.

When you receive a call on the extension phone and hear fax tones, press the Call your fax number from another telephone.
keys *9* on the extension phone. The machine receives the fax.
2
When your machine begins to ring, do not answer the call. The machine
*9* is the remote receive code preset at the factory. The first and the last 3 requires several rings to learn the pattern.
asterisks are fixed, but you can change the middle number to whatever you
want. When the machine completes learning, the display shows Completed
DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears.

Press OK when DRPD appears and start over from step 2.


While you are talking over the telephone connected to the EXT socket, copy 4
and scan features are not available.

• DRPD must be set up again if you re-assign your fax number, or connect
the machine to another telephone line.
37

• After DRPD has been set up, call your fax number again to verify that the
Receiving faxes using DRPD mode machine answers with a fax tone. Then have a call placed to a different
number assigned to that same line to be sure the call is forwarded to the
extension telephone or answering machine plugged into the EXT socket.
This setting may not be available depending on your country. Distinctive Ring is
a telephone company service which enables an user to use a single telephone
line to answer several different telephone numbers. This feature is often used by
answering services who answer telephones for many different clients and need
to know which number someone is calling in on to properly answer the phone.

4. Special Features 239


Fax features
38 39

Receiving in secure receiving mode Receiving faxes in memory

Since your machine is a multi-tasking device, it can receive faxes while you are
This feature may not be available depending on model or optional goods making copies or printing. If you receive a fax while you are copying or printing,
(see "Features by model" on page 7). your machine stores incoming faxes in its memory. Then, as soon as you finish
copying or printing, the machine automatically prints the fax.

You may need to prevent your received faxes from being accessed by
unauthorized people. Turn on secure receiving mode, then all incoming faxes If fax is received and being printed, other copy and print jobs cannot be
go into memory. You can print the incoming faxes by entering the password. processed at the same time.

To use the secure receiving mode, activate the menu from (fax) >
(Menu) > Fax Feature > Secure Receive on the control panel.

Printing received faxes

Select (fax) > (Menu) > Fax Feature > Secure Receive > Print
1 on the control panel.

Enter a four-digit password and press OK.


2
The machine prints all of the faxes stored in memory.
3

4. Special Features 240


5. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.

• Accessing management tools 242


• Easy Capture Manager 243
• Samsung Easy Color Manager 244
• Easy Eco Driver 245
• Using Samsung Printer Center 246
• Using SyncThru™ Web Service 249
• Using Samsung Easy Printer Manager 252
• Using Samsung Easy Document Creator 254
• Using Samsung Printer Status 255
• Using Samsung Printer Experience 257
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.

Make sure that the machine is connected to your computer and powered on.
1
From the Start menu, select Programs or All Programs.
2
• For Windows 8, from the Charms, select Search > Apps.

Find Samsung Printers.


3
Under Samsung Printers, you can see installed management tools.
4
Click the management tool you want to use.
5
• After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
• For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.

5. Useful Management Tools 242


Easy Capture Manager
• This feature may not be available depending on model or optional goods (see "Software" on page 8).
• Available for Windows OS users only (see "Software" on page 8).

Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as
captured or edited.

5. Useful Management Tools 243


Samsung Easy Color Manager
Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone
changes can be saved as a profile and can be used from the driver or from inside of the machine.

• This feature may not be available depending on model or optional goods (see "Software" on page 8).
• Available for Windows and Mac OS users only (see "Software" on page 8).

Helps Samsung color laser printer users to adjust color as they like.

Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).

5. Useful Management Tools 244


Easy Eco Driver
• Available for Windows OS users only.
• To use the Easy Eco Driver features, the Eco Driver Pack must be installed.

With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.

Easy Eco Driver also allows you to do simple editing such as removing images and texts, and more. You can save frequently used settings as a favorite.

How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 54).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window.
A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.

• If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
• To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer
Center" on page 246).

5. Useful Management Tools 245


Using Samsung Printer Center
Printers tab
• Available for Windows users only.

The Samsung Printer Center allows you to manage all the printer drivers The screenshot may differ depending on operating system you are using.
installed on your computer from a single integrated application. You can use the
Samsung Printer Center to add and remove printer drivers, check the status of
printers, update printer software, and configure printer driver settings.

Understanding Samsung Printer Center

To open the program:

For Windows,

Select Start > Programs or All Programs > Samsung Printers > Samsung
Printer Center.

Printer list Displays the printer drivers installed on your computer. To add
1
a printer driver to the list, click the button.

5. Useful Management Tools 246


Using Samsung Printer Center
Quick links Displays links to various printer driver management functions. The Scanner & Fax Tab
quick links in the Printers tab link to the following functions:
• Settings: Allows you to configure the settings for individual
printer driver.
- Set as default printer: Sets the selected printer driver as the • The screenshot may differ depending on operating system you are using.
default printer. If the selected printer driver is already set as the • Available for multifunction products only.
default printer, then this option is not activated.
- Printing preferences: Allows you to configure the default
print settings.
- Device options: Allows you to configure advanced options,
such as the settings for optional devices and additional 1 2
features.

The option allows you to modify the Printer Status and


Stylish User Interface settings.
2

- Change device: Allows you to change the device into another


device.
- Properties: Allows you to configure the printer driver
properties, such as the name of the printer driver and its
location, or add comments about the printer driver.
3
• Actions: Allows you to use the scan feature (this option is enabled
only if the selected device supports the scan feature).
• Management: Allows you to manage the devices registered in
the program.
- Add a new printer / Remove printer: Adds a new device or
Printer list Displays the fax and scanner driver installed on your
removes an existing device.
- Diagnose printer: Diagnoses problems in the selected device computer. To add a fax or scanner driver to the list, click the
1
and suggests solutions.
- Update software: Downloads and applies the applicable (Add Fax) or (Add Scanner) button.
software updates.
Printer Provides general information about the selected device, such
3
information as its model, IP address, port number, and status.

5. Useful Management Tools 247


Using Samsung Printer Center
Quick links Displays links to the functions available for managing fax or
scanner drivers. The quick links in the Scanner & Fax tab offer
the following features:

To use this feature, the scanner driver and fax driver


must be installed on the computer.

• Settings: Allows you to configure the settings for fax or


scanner dirvers.
- Address Book (fax only): Opens the Address Book.
- Fax Transmission History (fax only): Opens the fax
transmission history.
2
- Fax preferences (fax only): Allows you to configure the
default fax settings.
- Change device: Allows you to change the devices into
another device.
- Properties: Allows you to configure the properties of a
device, such as location and add comments about the
device.
• Actions: Allows you to use the scan feature.
• Management: Allows you to manage the devices
registered in the program.
- Remove fax or Remove scan: Removes the selected fax
or scan driver.
- Update software: Downloads and applies the
applicable software updates.

Printer Provides general information about the selected device, such


3
information as the model, IP address, port number, and machine status.

5. Useful Management Tools 248


Using SyncThru™ Web Service
Click Login on the upper right of the SyncThru™ Web Service website.
• Internet Explorer 6.0 or higher is the minimum requirement for
1
SyncThru™ Web Service. If it’s your first time logging into SyncThru™ Web Service you need to
2 log-in as an administrator. Type in the below default ID and Password.
• SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models. We recommend you to change the default password for security
• Network model only (see "Variety feature" on page 10). reasons.

• ID: admin

2
• Password: sec00000

Accessing SyncThru™ Web Service

Access a web browser, such as Internet Explorer, from Windows.


1
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.

Your machine’s embedded website opens.


2
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.

5. Useful Management Tools 249


Using SyncThru™ Web Service
Settings tab
3

SyncThru™ Web Service overview


This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.

• Machine Settings tab: Sets options provided by your machine.

• Network Settings tab: Shows options for the network environment. Sets
Some tabs may not appear depending on your model. options such as TCP/IP and network protocols.

Security tab
Information tab This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
This tab gives you general information about your machine. You can check
• System Security: Sets the system administrator’s information and also
things, such as remaining amount of toner. You can also print reports, such as an
enables or disables machine features.
error report.
• Network Security: Sets settings for IPv4/IPv6 filtering and Authentication
• Active Alerts: Shows the alerts that have occurred in the machine and their
servers.
severity.

• Supplies: Shows how many pages are printed and amount of toner left in Maintenance tab
the cartridge.

• Usage Counters: Shows the usage count by print types: simplex and This tab allows you to maintain your machine by upgrading firmware and
duplex. setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
• Current Settings: Shows the machine’s and network’s information.
• Firmware Upgrade: Upgrade your machine’s firmware.
• Print information: Prints reports such as system related reports, e-mail
address, and font reports. • Contact Information: Shows the contact information.
• Link: Shows links to useful sites where you can download or check
information.

5. Useful Management Tools 250


Using SyncThru™ Web Service
4

Setting the system administrator’s information

This setting is necessary for using the e-mail notification option.

Some menus may not appear in the display depending on options or


models. If so, it is not applicable to your machine.

Start a web browser, such as Internet Explorer, from Windows.


1
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.

Your machine’s embedded website opens.


2
From the Security tab, select System Security > System Administrator
3
Enter the name of the administrator, phone number, location, and email
4 address.

Click Apply.
5

5. Useful Management Tools 251


Using Samsung Easy Printer Manager
• Available for Windows and Mac OS users only. The screenshot may differ depending on operating system you are using.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
1 2 3

Samsung Easy Printer Manager is an application that combines Samsung 5


4
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.

5
6 7

Understanding Samsung Easy Printer Manager

To open the program:

For Windows,
Printer list The Printer list displays printers installed on your computer
Select Start > Programs or All Programs > Samsung Printers > Samsung 1 and network printers added by network discovery (Windows
Easy Printer Manager. only).

For Mac,

Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.

The Samsung Easy Printer Manager interface is comprised of various basic


sections as described in the table that follows:

5. Useful Management Tools 252


Using Samsung Easy Printer Manager
2 Advanced The advanced user interface is intended to be used by the Application Includes links for changing to the refresh, preference setting,
3
Setting person responsible for managing the network and information help, and about.
machines. Printer This area gives you general information about your machine.
information You can check information, such as the machine’s model
name, IP address (or Port name), and machine status.
Some menus may not appear in the display
depending on options or models. If so, it is not
4
applicable to your machine. This button opens the Troubleshooting Guide when
an error occurs. You can directly open the
• Device Settings: You can configure various machine troubleshooting section in the user’s guide.
settings such as machine setup, paper, layout,
emulation, network, and print information. Quick links Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled. 5
If you connect your machine to a network, the
• Scan to PC Settings: This menu includes settings to create SyncThru™ Web Service icon is enabled.
or delete scan to PC profiles.
- Scan Activation: Determines whether or not scanning Contents Displays information about the selected machine, remaining
is enabled on the device.
6 area toner level, and paper. The information will vary based on the
- Basic tab: Contains settings related general scan and
machine selected. Some machines do not have this feature.
device settings.
Order Click on the Order button from the supply ordering window.
• Alert Settings (Windows only): This menu includes 7
supplies You can order replacement toner cartridge(s) from online.
settings related to error alerting.
- Printer Alert: Provides settings related to when alerts
will be received.
- Email Alert: Provides options relating to receiving alerts Select the Help menu or click the button from the window and click on
via email. any option you want to know about.
- Alert History: Provides a history of device and toner
related alerts.

5. Useful Management Tools 253


Using Samsung Easy Document Creator
• Available for Windows and Mac OS users only.
• Windows® XP Service Pack 3 or higher and Internet Explorer 6.0 or higher
is the minimum requirement for Samsung Easy Document Creator.

Samsung Easy Document Creator is an application to help users scan, compile,


and save documents in multiple formats, including .epub format. These
documents can be shared via social networking sites or fax. Whether you’re a
student needing to organize research from the library or a stay-at-home mom
sharing scanned pictures from last year’s birthday party, Samsung Easy
Document Creator will provide you with the necessary tools.

The Samsung Easy Document Creator provides features mentioned below:

• Scan: Use for scanning pictures or documents.

• Text Converting Scan(Windows only): Use for scanning documents that


need to be saved in an editable text format.

• Document Conversion: Provides the ability to convert existing files into


multiple formats.

• Fax: Provides the ability to directly fax a document from Easy Document
Creator if the Samsung network PC fax driver is installed.

5. Useful Management Tools 254


Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status. Icon Mean Description

Normal The machine is in ready mode and experiencing no


errors or warnings.
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use. Warning The machine is in a state where an error might
• Check the operating system(s) that are compatible with your machine occur in the future. For example, it might be in
(see "Specifications" on page 111). toner low status, which may lead to toner empty
• Available for Windows OS users only (see "Software" on page 8). status.

Error The machine has at least one error.

Samsung Printer Status overview

If an error occurs while operating, you can check the error from the Samsung 1
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software. 2
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button. 7
These icons appear on the Windows task bar: 3

4 5 6

5. Useful Management Tools 255


Using Samsung Printer Status
7 Toner/Paper This button areas for paper and toner info will be
Device You can see the device status , current printer model
Information available based on the device.
1 Information name, connected port name in this area.

User’s Guide You can view the online User’s Guide.

This button opens the Troubleshooting Guide


2 when an error occurs. You can directly open the
troubleshooting section in the user’s guide.

Supplies You can view the percentage of toner remaining in


Information each toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
3 differ depending on the machine in use. Some
machines do not have this feature.

Option
You can set printing job alert related settings.
4

Order Supplies You can order replacement toner cartridge(s) from


5 online.

Cancel Print • Cancel Print : If print job is waiting in the print


queue or printer, cancel all user's print jobs in the
or
print queue or the printer.
Close
6 • Close : Depending on the status of the machine or
the supported functions, the Close button may
appear to close the status window.

5. Useful Management Tools 256


Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using.
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This
application will be automatically downloaded from the Windows Store if the
machine is connected to a computer with an Internet connection.

Understanding the Samsung Printer Experience

To open the application,

From the Start screen, select the Samsung Printer Experience ( ) tile.

The Samsung Printer Experience interface comprises various useful features as


described in the following table:

Printer This area gives you general information about your


Information machine. You can check information, such as the
1
machine’s status, location, IP address, and remaining
toner level.

5. Useful Management Tools 257


Using Samsung Printer Experience
8

2 User Guide You can view the online User’s Guide. You need to be
connected to the Internet to use this feature. Adding/Deleting Printers

If you do not have any printer added to the Samsung Printer Experience, or if
This button opens the Troubleshooting Guide you want to add/delete a printer, follow the instructions below.
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
You can only add/delete network connected printers.
Order Click on this button to order replacement toner
3 Supplies cartridges online. You need to be connected to the
Internet to use this feature.
Adding a printer
Visit Samsung Links to Samsung printer website. You need to be
4
connected to the Internet to use this feature.
From the Charms, select Settings.
1
Printer Settings You can configure various machine settings such as Or, right-click the Samsung Printer Experience page and select
machine setup, paper, layout, emulation, networking, Settings.
and print information through SyncThru™ Web
5
Service. Your machine needs to be connected to a Select Add Printer
network. This button will be disabled if your machine is 2
connected via USB cable. Select the printer you want to add.
3
Device List & The scan list displays devices that supports Samsung You can see the added printer.
Latest Scanned Printer Experience. Under the device, you can see the
Image latest scanned images. Your machine needs to be
6
connected to a network to scan from here.
If you see mark, you can also click mark to add printers.
This section is for the users with multi-functional
printers.

5. Useful Management Tools 258


Using Samsung Printer Experience
Deleting a printer 4 Select the printer settings, such as the number of copies and orientation.

Click the Print button to start the print job.


1 From the Charms, select Settings. 5
Or, right-click the Samsung Printer Experience page and select
Settings.

Select Remove Printer.


2
Select the printer you want to delete.
3
Click Yes.
4
You can see that the deleted printer is removed from the screen.

Printing from Windows 8

This section explains common printing tasks from the Start screen.

Basic printing

Open the document to print.


1
From the Charms, select Devices.
2
Select your printer from the list
3
5. Useful Management Tools 259
Using Samsung Printer Experience
Cancelling a print job Basic tab

If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Stop/Clear) button on
the control panel.

Opening more settings

The screen may appear somewhat different depending on the model or


options.
Basic
You can set up more printing parameters.
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Open the document you want to print.
1 Eco settings
From the Charms, select Devices.
2 This option allows you to choose multiple pages per side to save media.
Select your printer from the list
3
Click More settings.
4

5. Useful Management Tools 260


Using Samsung Printer Experience
Advanced tab Security tab

Some features may not be available depending on the model or options. If


this tab is not shown or disabled, it means that these features are not
supported.

Paper settings

This option allows you to set the basic paper handling specifications.

Layout settings

This option allows you to set the various ways to layout your documents.
Job Accounting

This option allows you to print with the given permission.

Confidential Printing

5. Useful Management Tools 261


Using Samsung Printer Experience
This option is used for printing confidential documents. You need to enter a Scanning with your machine lets you turn pictures and text into digital files that
password to print using it. can be stored on your computer.

Using the sharing feature Scanning from Samsung Printer Experience


Samsung Printer Experience allows you to print from other applications The most frequently used printing menus are displayed for quick scanning.
installed on the computer using the sharing feature.
Place a single document face down on the document glass, or load the
1 documents face up into the document feeder.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file
formats. Click the Samsung Printer Experience tile on the Start screen.
2
Click Scan ( ).
Select the content you want to print from other application. 3
1
Set up the scanning parameters such as image type, document size, and
2 From the Charms, select Share > Samsung Printer Experience. 4 resolution.
Select the printer settings, such as the number of copies and orientation.
3 5 Click Prescan ( ) to check the image.
Click the Print button to start the print job.
4 Adjust the prescanned image with scanning operation functions such as
6 rotate and mirror.
10

Scanning from Windows 8 7 Click Scan ( ) and save the image.

This section is for the users with multi-functional printers.

5. Useful Management Tools 262


Using Samsung Printer Experience

• When you place the originals in the ADF (or DADF), Prescan ( ) is not
available.
• You can skip step 5, if the Prescan option is selected.

5. Useful Management Tools 263


6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.

• Paper feeding problems 265


• Power and cable connecting problems 266
• Printing problems 267
• Printing quality problems 271
• Copying problems 279
• Scanning problems 280
• Faxing problems 281
• Operating system problems 283

For errors that occur during the wireless software installation and settings, refer to the
troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 168).
Paper feeding problems
Condition Suggested solutions

Paper jams during printing. Clear the paper jam.

Paper sticks together. • Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.

Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.

Paper does not feed into the machine. • Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.

The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.

6. Troubleshooting 265
Power and cable connecting problems
Reboot the power. If the problem persists, please call for service.

Condition Suggested solutions

The machine is not receiving power, 1 Connect the machine to the electricity supply first.
or the connection cable between the
computer and the machine is not
connected properly.

2 Check the USB cable or network cable in the machine’s rear.

3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.

6. Troubleshooting 266
Printing problems
Condition Possible cause Suggested solutions

The machine does not The machine is not receiving power.


Connect the machine to the electricity supply first. If the machine has a (Power/
print.
Wake Up) button on the control, press it.

The machine is not selected as the default Select your machine as your default machine in Windows.
machine.

Check the machine for the following:


• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 94).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 40).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 79).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 79).
If a system error occurs, contact your service representative.

The connection cable between the computer and Disconnect the machine cable and reconnect it (see "Rear view" on page 23).
the machine is not connected properly.

The connection cable between the computer and If possible, attach the cable to another computer that is working properly and print a job.
the machine is defective. You can also try using a different machine cable.

The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.

6. Troubleshooting 267
Printing problems
Condition Possible cause Suggested solutions

The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
print.
The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.

The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.

The document size is so big that the hard disk Get more hard disk space and print the document again.
space of the computer is insufficient to access the
print job.

The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.

The machine selects print The paper option that was selected in the For many software applications, the paper source selection is found under the Paper tab
materials from the wrong Printing Preferences may be incorrect. within the Printing Preferences (see "Opening printing preferences" on page 54).
paper source. Select the correct paper source. See the printer driver help screen (see "Using help" on
page 55).

A print job is extremely The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.
slow.

Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on
page 54). See the printer driver help screen (see "Using help" on page 55).

The paper size and the paper size settings do not Ensure that the paper size in the printer driver settings matches the paper in the tray.
match. Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 54).

6. Troubleshooting 268
Printing problems
Condition Possible cause Suggested solutions

The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already
the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer
garbled, or incomplete. that you know works and try a print job. Finally, try a new machine cable.

The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected.

The software application is malfunctioning. Try printing a job from another application.

The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.

Pages print, but they are The toner cartridge is defective or out of toner. Redistribute the toner, if necessary.
blank. If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 77.
• See "Replacing the toner cartridge" on page 79.

The file may have blank pages. Check the file to ensure that it does not contain blank pages.

Some parts, such as the controller or the board, Contact a service representative.
may be defective.

The machine does not Incompatibility between the PDF file and the Printing the PDF file as an image may enable the file to print. Turn on Print As Image
print PDF files correctly. Acrobat products. from the Acrobat printing options.
Some parts of graphics,
text, or illustrations are
missing. It will take longer to print when you print a PDF file as an image.

The print quality of The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
photos is not good. resolution will be reduced.
Images are not clear.

6. Troubleshooting 269
Printing problems
Condition Possible cause Suggested solutions

Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing.
machine emits vapor near printing.
the output tray.

The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
print special-sized paper, "Opening printing preferences" on page 54).
such as billing paper.

The printed billing paper The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences, click Paper tab,
is curled. and set type to Thick (see "Opening printing preferences" on page 54).

6. Troubleshooting 270
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.

Condition Suggested solutions

Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 79).
• If a vertical white streak or faded area still appears on the page even though the machine has enough toner supply, open and close
the front door 3 ~ 4 times (see "Machine overview" on page 20).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 87).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
87). If these steps do not correct the problem, contact a service representative.

The top half of the paper is The toner might not adhere properly to this type of paper.
printed lighter than the rest of • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
the paper "Opening printing preferences" on page 54).

6. Troubleshooting 271
Printing quality problems
Condition Suggested solutions

Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 87).
A aB bC c • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 87).
A aB bC c
A aB bC c
A aB bC c
A aB bC c

Dropouts If faded areas, generally rounded, occur randomly on the page:


• A single sheet of paper may be defective. Try reprinting the job.
A aBb C • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
A aBb C
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
A aBb C
A aBb C • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
A aBb C printing preferences" on page 54).
If these steps do not correct the problem, contact a service representative.

White Spots If white spots appear on the page:


• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 87).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 87).
If these steps do not correct the problem, contact a service representative.

6. Troubleshooting 272
Printing quality problems
Condition Suggested solutions

Vertical lines If black vertical streaks appear on the page:


• The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the imaging unit and install
a new one (see "Replacing the imaging unit" on page 81).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
87). If these steps do not correct the problem, contact a service representative.

Black or color background If the amount of background shading becomes unacceptable:


• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 81).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 77).

Toner smear • Clean the inside of the machine (see "Cleaning the machine" on page 87).
• Check the paper type and quality.
• Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 81).

6. Troubleshooting 273
Printing quality problems
Condition Suggested solutions

Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
• The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see
"Replacing the imaging unit" on page 81).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.

Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.

A • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 54). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 77).

Toner particles are around bold The toner might not adhere properly to this type of paper.
characters or pictures • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 54).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.

6. Troubleshooting 274
Printing quality problems
Condition Suggested solutions

Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.

Page skew • Ensure that the paper is loaded properly.


• Check the paper type and quality.
A aBb
A aBb C • Ensure that the guides are not too tight or too loose against the paper stack.
A aBb C
A aBb C
A aBb C
Cc
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

6. Troubleshooting 275
Printing quality problems
Condition Suggested solutions

Wrinkles or creases • Ensure that the paper is loaded properly.


• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 87).

Solid color or black pages • The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 81).
• The machine may require repairing. Contact a service representative.

A
6. Troubleshooting 276
Printing quality problems
Condition Suggested solutions

Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 87).
• Check the paper type and quality.
• Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 79).
If the problem persists, the machine may require repair. Contact a service representative.

Character voids Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.

A
Horizontal stripes If horizontally aligned black streaks or smears appear:
• The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 81).
If the problem persists, the machine may require repairing. Contact a service representative.

6. Troubleshooting 277
Printing quality problems
Condition Suggested solutions

Curl If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 54).

• An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
repetitively appears on a few
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
sheets
"Altitude adjustment" on page 209).
• Loose toner
• Light print or contamination
occurs

6. Troubleshooting 278
Copying problems
Condition Suggested solutions

Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page
58).

Smears, lines, marks, or spots • If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies.
appear on copies. • Adjust background in copy setup removes the background color (see "Adjust Bkgd." on page 193).
• If there are no defects on the original, clean the scan unit (see "Cleaning the scan unit" on page 90).

Copy image is skewed. • Ensure that the original is aligned with the registration guide.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 87).

Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the document feeder.
If these steps do not correct the problem, contact a service representative.

Image rubs off the copy easily. • Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of time.

Frequent copy paper jams • Fan the paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if
occur. necessary.
• Ensure that the paper is the proper type and weight (see "Print media specifications" on page 113).
• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.

Toner cartridge produces fewer • Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other
copies than expected before documents that use more toner.
running out of toner. • The scanner lid may be left open while copies are being made.
• Turn the machine off and back on.

6. Troubleshooting 279
Scanning problems
Condition Suggested solutions

The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see
"Loading originals" on page 48).
• There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works.
Try lowering the scan resolution rate.
• Check that the machine printer cable is connected properly.
• Make sure that the machine printer cable is not defective. Switch the printer cable with a known good cable. If necessary, replace
the printer cable.
• Check that the scanner is configured correctly. Check scan setting in the Easy Document Creator or the application you want to use
to make certain that the scanner job is being sent to the correct port (for example, USB001).

The unit scans very slowly. • Check if the machine is printing received data. If so, scan the document after the received data has been printed.
• Graphics are scanned more slowly than text.

Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished.
computer screen: • The selected port is currently being used. Restart your computer and try again.
• Device can’t be set to the H/W • The machine printer cable may be improperly connected or the power may be off.
mode you want.
• The scanner driver is not installed or the operating environment is not set up properly.
• Port is being used by another
• Ensure that the machine is properly connected and the power is on, then restart your computer.
program.
• The USB cable may be improperly connected or the power may be off.
• Port is disabled.
• Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
• Invalid handle.
• Scanning has failed.

6. Troubleshooting 280
Faxing problems
Condition Suggested solutions

The machine is not working, • Unplug the power cord and plug it in again.
there is no display, or the • Ensure that there is power being supplied to the electrical outlet.
buttons are not working.
• Ensure that the power is turned on.

No dial tone. • Check that the phone line is properly connected (see "Rear view" on page 23).
• Check that the phone socket on the wall is working by plugging in another phone.

The numbers stored in memory Make sure that the numbers are stored in memory correctly. To check that, print an address book list.
do not dial correctly.

The original does not feed into • Make sure that the paper is not wrinkled and you are inserting it in correctly. Check that the original is the right size, not too thick
the machine. or thin.
• Make sure that the document feeder is firmly closed.
• The document feeder rubber pad may need to be replaced. Contact a service representative (see "Available maintenance parts" on
page 75).

Faxes are not received • The receiving mode should be set to fax (see "Changing the receive modes" on page 237).
automatically. • Make sure that there is paper in the tray (see "Print media specifications" on page 113).
• Check to see if the display shows any error message. If it does, clear the problem.

The machine does not send. • Make sure that the original is loaded in the document feeder or on the scanner glass.
• Check the fax machine you are sending to, to see if it can receive your fax.

The incoming fax has blank • The fax machine sending you the fax may be faulty.
spaces or is of poor-quality. • A noisy phone line can cause line errors.
• Check your machine by making a copy.
• A toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge (see "Replacing the toner cartridge"
on page 79).

6. Troubleshooting 281
Faxing problems
Condition Suggested solutions

Some of the words on an The fax machine sending the fax had a temporary document jam.
incoming fax are stretched.

There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 90).
you sent.

The machine dials a number, The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and
but the connection with the ask them to solve the problem on their side.
other fax machine fails.

Faxes do not store in memory. There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no
longer need from the memory, and then try to store the fax again. Call for service.

Blank areas appear at the You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.
bottom of each page or on
other pages, with a small strip
of text at the top.

6. Troubleshooting 282
Operating system problems
1

Common Windows problems

Condition Suggested solutions

“File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
during installation.

“General Protection Fault”, Close all other applications, reboot Windows and try printing again.
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.

“Fail To Print”, “A printer These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
timeout error occurred” mode or after printing has completed, check the connection and/or whether an error has occurred.
message appear.

Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
not shown when you click more
settings.

Machine information is not Check the Printer properties. Click the Ports tab.
displayed when you click the (Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
device in the Devices and
Printers. If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.

Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.

6. Troubleshooting 283
Operating system problems
2

Common Mac problems

Condition Suggested solutions

The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
correctly. Some parts of graphics, text, or
illustrations are missing.
It will take longer to print when you print a PDF file as an image.

Some letters are not displayed normally Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
during cover page printing. the cover page.

When printing a document in Mac with Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Acrobat Reader 6.0 or higher, colors
print incorrectly.

Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.

6. Troubleshooting 284
Operating system problems
3

Common Linux problems

Condition Suggested solutions

There is no xsane nor simple- For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using
scan application on my Linux download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software for
machine. Fedora).

Scanner can not be found via For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary port for searching
network. network devices. In such a case, open the snmp port - 22161 manually or disable the firewall temporarily while using the device.

When printing more than one The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version
copy, the second copy does not 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
print.

Unchecking the collate option For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate
in the Print Dialog does not option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
work.

Printing always works with This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
duplex.

Printer is not added through The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
system's printing utility. bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)

Paper size and orientation are The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
disabled in the Print Dialog
when opening text files.

Printing produces divided This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the
images. command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.

6. Troubleshooting 285
Operating system problems
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.

Common PostScript problems

The following situations are PS language specific and may occur when several printer languages are used.

Problem Possible cause Solution

The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software Installation" on page 137).
printed correctly. • Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.

Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory.

A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.

The optional tray is not The printer driver has not been configured to Open the driver properties, select the Device Options tab, and set the tray option.
selected in the driver recognize the optional tray.

When printing a document in The resolution setting in the printer driver may Make sure that the resolution setting in your printer driver matches the one in
Mac with Acrobat Reader 6.0 or not be matched with the one in Acrobat Reader. Acrobat Reader.
higher, colors print incorrectly

6. Troubleshooting 286
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically
mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the
paper at once.

802.11 AppleTalk
802.11 is a set of standards for wireless local area network (WLAN)
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
computer networking. It was included in the original Mac (1984) and is now
802).
deprecated by Apple in favor of TCP/IP networking.

802.11b/g/n BIT Depth


802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
A computer graphics term describing the number of bits used to represent the
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
color of a single pixel in a bitmapped image. Higher color depth gives a broader
Mbps. 802.11b/g/n devices may occasionally suffer interference from
range of distinct colors. As the number of bits increases, the number of possible
microwave ovens, cordless telephones, and Bluetooth devices.
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
BMP
wireless communication devices together on wireless local area networks
A bitmapped graphics format used internally by the Microsoft Windows
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.

Glossary 287
Glossary
BOOTP Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For
address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text
computers or operating systems running on them. The BOOTP servers assign on it. So, if the paper or original has complicated images or lots of text on it, the
the IP address from a pool of addresses to each client. BOOTP enables 'diskless coverage will be higher and at the same time, a toner usage will be as much as
workstation' computers to obtain an IP address prior to loading any advanced the coverage.
operating system.
CSV
CCD
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD data between disparate applications. The file format, as it is used in Microsoft
Locking mechanism is also used to hold the CCD module to prevent any damage Excel, has become a de facto standard throughout the industry, even among
when you move the machine. non-Microsoft platforms.

Collation DADF
Collation is a process of printing a multiple-copy job in sets. When collation is A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
selected, the device prints an entire set before printing additional copies. automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine. The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.

Glossary 288
Glossary
DHCP DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail
client host requesting, generally, information required by the client host to in the image, and a larger file size.
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DRPD

DIMM Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company


service which enables a user to use a single telephone line to answer several
Dual Inline Memory Module (DIMM), a small circuit board that holds memory. different telephone numbers.
DIMM stores all the data within the machine like printing data, received fax data.
Duplex
DLNA
A mechanism that will automatically turn over a sheet of paper so that the
The Digital Living Network Alliance (DLNA) is a standard that allows devices on machine can print (or scan) on both sides of the paper. A printer equipped with
a home network to share information with each other across the network. a Duplex Unit can print on both sides of paper during one print cycle.

DNS Duty Cycle


The Domain Name Server (DNS) is a system that stores information associated Duty cycle is the page quantity which does not affect printer performance for a
with domain names in a distributed database on networks, such as the Internet. month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
Dot Matrix Printer
assuming 20 working days, a printer limits 2,400 pages a day.
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.

Glossary 289
Glossary
ECM EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It
fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor
fax transmission process that are sometimes caused by telephone line noise. of TCP/IP networking.

Emulation FDI
Emulation is a technique of one machine obtaining the same results as another. Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
An emulator duplicates the functions of one system with a different system, so
allow the pay-for-print service on your machine.
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its FTP
internal state.
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
Ethernet intranet).

Ethernet is a frame-based computer networking technology for local area


networks (LANs). It defines wiring and signaling for the physical layer, and frame Fuser Unit
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most The part of a laser printer that fuses the toner onto the print media. It consists of
widespread LAN technology in use during the 1990s to the present. a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.

Glossary 290
Glossary
Gateway IEEE
A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international
and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology
allows access to another computer or network. related to electricity.

Grayscale IEEE 1284


A shade of gray that represents light and dark portions of an image when color The 1284 parallel port standard was developed by the Institute of Electrical and
images are converted to grayscale; colors are represented by various shades of Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
gray. type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Halftone
Intranet
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a A private network that uses Internet Protocols, network connectivity, and
smaller number of dots. possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is IP address
a non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces. An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.

Glossary 291
Glossary
IPM ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization
rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and
one minute. telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
IPP
telecommunication.
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used ITU-T No. 1 chart
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and Standardized test chart published by ITU-T for document facsimile
secure printing solution than older ones. transmissions.

IPX/SPX JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
networking protocol used by the Novell NetWare operating systems. IPX and no loss of accuracy or quality, which was designed for compression of binary
SPX both provide connection services similar to TCP/IP, with the IPX protocol images, particularly for faxes, but can also be used on other images.
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
JPEG
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Photographic Experts Group (JPEG) is a most commonly used standard
ISO method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.

Glossary 292
Glossary
LDAP MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of
querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
LED
consist mostly of white space, this minimizes the transmission time of most
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status faxes.
of a machine.
MMR
MAC address
Modified Modified READ (MMR) is a compression method recommended by ITU-
Media Access Control (MAC) address is a unique identifier associated with a T T.6.
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address Modem
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks. A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
scanner and etc. encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.

Glossary 293
Glossary
NetWare OSI
A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International
cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a
protocols were based on the archetypal Xerox XNS stack. Today NetWare standard, modular approach to network design that divides the required set of
supports TCP/IP as well as IPX/SPX. complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for PABX
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape. A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper. PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
Originals developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
The first example of something, such as a document, photograph or text, etc,
levels for thermal, dot matrix printer, and laser printers.
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.

Glossary 294
Glossary
PostScript Protocol
PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection,
primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints.
interpreter to generate an image.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
PSTN
Print Media The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
The media like paper, labels, and transparencies which can be used in a printer, usually routed through the switchboard.
a scanner, a fax or, a copier.
RADIUS
PPM
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
Pages Per Minute (PPM) is a method of measurement for determining how fast user authentication and accounting. RADIUS enables centralized management
a printer works, meaning the number of pages a printer can produce in one of authentication data such as usernames and passwords using an AAA
minute. (authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks. The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.

Glossary 295
Glossary
SMB TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the
network. It also provides an authenticated Inter-process communication Internet and most commercial networks run.
mechanism.
TCR
SMTP
Transmission Confirmation Report (TCR) provides details of each transmission
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions such as job status, transmission result and number of pages sent. This report can
across the Internet. SMTP is a relatively simple, text-based protocol, where one be set to print after each job or only after failed transmissions.
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
TIFF
message to the server.
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
SSID format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All is included in the file. This flexible and platform-independent format can be
wireless devices in a WLAN use the same SSID in order to communicate with used for pictures that have been made by various image processing
each other. The SSIDs are case-sensitive and have a maximum length of 32 applications.
characters.
Toner Cartridge
Subnet Mask
A kind of bottle or container used in a machine like a printer which contains
The subnet mask is used in conjunction with the network address to determine toner. Toner is a powder used in laser printers and photocopiers, which forms
which part of the address is the network address and which part is the host the text and images on the printed paper. Toner can be fused by a combination
address. of heat/pressure from the fuser, causing it to bind to the fibers in the paper.

Glossary 296
Glossary
TWAIN Watermark
An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter
scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna,
the program. It is an image capture API for Microsoft Windows and Apple Mac Italy in 1282; they have been used by papermakers to identify their product, and
operating systems. also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is: Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
\\<servername>\<sharename>\<Additional directory> provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
URL
Uniform Resource Locator (URL) is the global address of documents and WIA
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the Windows Imaging Architecture (WIA) is an imaging architecture that is originally
resource is located. introduced in Windows Me and Windows XP Service Pack 3. A scan can be
initiated from within these operating systems by using a WIA-compliant
scanner.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB WPA
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
port to multiple peripherals. computer networks, which was created to improve upon the security features of
WEP.

Glossary 297
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.

WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.

XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based device-
independent document format.

Glossary 298
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
Country/Region Customer Care Center WebSite
the Samsung customer care center.
09612300300 www.samsung.com/
BANGLADESH
in/support
Country/Region Customer Care Center WebSite
02-201-24-18 www.samsung.com/
021 36 11 00 www.samsung.com/
ALGERIA be/support (Dutch)
n_africa/support BELGIUM
www.samsung.com/
0800-555-SAMSUNG www.samsung.com/ be_fr/support (French)
ARGENTINE ar/support
(0800-555-7267)
800-10-7260 www.samsung.com/
BOLIVIA cl/support
0-800-05-555 www.samsung.com/ [HHP] 4828210
ARMENIA
support
055 233 999 www.samsung.com/
1300 362 603 www.samsung.com/ BOSNIA
AUSTRALIA support
au/support
8007260000 www.samsung.com/
0800-SAMSUNG (0800-7267864) www.samsung.com/ BOTSWANA
support
[Only for Premium HA] 0800- at/support
AUSTRIA 0800-124-421 (Demais cidades e www.samsung.com/
366661
regiões) br/support
[Only for Dealers] 0810-112233 BRAZIL
4004-0000 (Capitais e grandes
0-88-555-55-55 www.samsung.com/ centros)
AZERBAIJAN
support
800 111 31 , Безплатна www.samsung.com/
BULGARIA
8000-GSAM (8000-4726) www.samsung.com/ телефонна линия bg/support
ae/support (English)
BAHRAIN 200 www.samsung.com/
BURUNDI
www.samsung.com/ support
ae_ar/support (Arabic)
7095- 0077 www.samsung.com/
CAMEROON
810-800-500-55-500 www.samsung.com/ africa_fr/support
BELARUS
support

Contact SAMSUNG worldwide 299


Contact SAMSUNG worldwide
Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite

1-800-SAMSUNG (726-7864) www.samsung.com/ 8009 4000 only from landline, toll www.samsung.com/
CYPRUS
ca/support(English) free gr/support
CANADA
www.samsung.com/ 800-SAMSUNG (800-726786) www.samsung.com/
ca_fr/support (French) CZECH
cz/support
800-SAMSUNG (726-7864) www.samsung.com/ 70 70 19 70 www.samsung.com/
CHILE cl/support DENMARK
[HHP] 02-24828200 dk/support

400-810-5858 www.samsung.com/ 1-800-751-2676 www.samsung.com/


CHINA
cn/support latin/support
DOMINICAN (Spanish)
Bogotá 600 12 72 www.samsung.com/
REPUBLIC www.samsung.com/
Gratis desde cualquier parte del co/support
COLOMBIA latin_en/support
país 01 8000 112 112 ó desde su (English)
celular #SAM(726)
499999 www.samsung.com/
0-800-507-7267 www.samsung.com/ DRC
support
00-800-1-SAMSUNG (726-7864) latin/support
(Spanish) 1-800-10-7267 www.samsung.com/
COSTA RICA latin/support
www.samsung.com/ 1-800-SAMSUNG (72-6786)
(Spanish)
latin_en/support ECUADOR
(English) www.samsung.com/
latin_en/
072 726 786 www.samsung.com/ support(English)
CROATIA
hr/support
08000-7267864 www.samsung.com/
8000 0077 www.samsung.com/ EGYPT eg/support
Cote D’ Ivoire 16580
africa_fr/support

Contact SAMSUNG worldwide 300


Contact SAMSUNG worldwide
Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite

0818 717100 www.samsung.com/ 0800-10077 www.samsung.com/


EIRE GHANA
ie/support 0302-200077 africa_en/support

800-6225 www.samsung.com/ 80111-SAMSUNG (80111 726 www.samsung.com/


800-0726-7864 latin/support 7864) only from land line gr/support
(Spanish) GREECE
EL SALVADOR (+30) 210 6897691 from mobile
www.samsung.com/ and land line
latin_en/support
(English) 1-800-299-0013 www.samsung.com/
1-800-299-0033 latin/support
800-7267 www.samsung.com/ (Spanish)
ESTONIA
ee/support GUATEMALA
www.samsung.com/
030-6227 515 www.samsung.com/fi/ latin_en/support
FINLAND
support (English)

01 48 63 00 00 www.samsung.com/ 800-2791-9267 www.samsung.com/


FRANCE
fr/support latin/support
800-2791-9111
(Spanish)
0180 6 SAMSUNG bzw. www.samsung.com/ HONDURAS
de/support www.samsung.com/
0180 6 7267864*
latin_en/support
GERMANY [HHP] 0180 6 M SAMSUNG bzw. (English)
0180 6 67267864* (*0,20 €/Anruf
(852) 3698 4698 www.samsung.com/
aus dem dt. Festnetz, aus dem
hk/support (Chinese)
Mobilfunk max. 0,60 €/Anruf)
HONG KONG www.samsung.com/
0-800-555-555 www.samsung.com/ hk_en/support
GEORGIA
support (English)

Contact SAMSUNG worldwide 301


Contact SAMSUNG worldwide
Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite

0680SAMSUNG (0680-726-786) www.samsung.com/ 0800 545 545 www.samsung.com/


HUNGARY KENYA
0680PREMIUM (0680-773-648) hu/support support

1800 3000 8282 - Toll Free www.samsung.com/ 183-CALL (183-2255) www.samsung.com/


INDIA in/support ae/support (English)
1800 266 8282 - Toll Free KUWAIT
www.samsung.com/
021-56997777 www.samsung.com/ ae_ar/support (Arabic)
INDONESIA id/support
08001128888 00-800-500-55-500 www.samsung.com/
KYRGYZSTAN
021-8255 [CE] www.samsung.com/ kz_ru/support
IRAN iran/support
021-42132 [HHP] 8000-7267 www.samsung.com/
LATVIA
lv/support
800-SAMSUNG (800.7267864) www.samsung.com/
ITALIA [HHP] 800.Msamsung it/support 8-800-77777 www.samsung.com/
LITHUANIA
(800.67267864) lt/support

1-800-234-7267 www.samsung.com/ 261 03 710 www.samsung.com/


LUXEMBURG
JAMAICA latin_en/support support
1-800-SAMSUNG (726-7864)
(English) 0800 333 www.samsung.com/
MACAU
0120-363-905 www.samsung.com/ support
JAPAN
jp/support MACEDONIA 023 207 777
0800-22273 www.samsung.com/ 1800-88-9999 www.samsung.com/
JORDAN 06 5777444 levant/support my/support
MALAYSIA 603-77137477 (Overseas
(English)
contact)
8-10-800-500-55-500 (GSM:7799, www.samsung.com/
KAZAKHSTAN 23052574020 www.samsung.com/
VIP care 7700) support MAURITIUS
support

Contact SAMSUNG worldwide 302


Contact SAMSUNG worldwide
Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite

01-800-SAMSUNG (726-7864) www.samsung.com/ 001-800-5077267 www.samsung.com/


MEXICO
mx/support latin/support(Spanish)
NICARAGUA www.samsung.com/
0-800-614-40 www.samsung.com/
MOLDOVA latin_en/support
support
(English)
+7-495-363-17-00 www.samsung.com/
MONGOLIA 815 56480 www.samsung.com/
support NORWAY
no/support
020 405 888 www.samsung.com/
MONTENEGRO 800-SAMSUNG (800 - 726 7864) www.samsung.com/
support
ae/support (English)
080 100 2255 www.samsung.com/ OMAN
MOROCCO www.samsung.com/
n_africa/support
ae_ar/support (Arabic)
847267864 / 827267864 www.samsung.com/
MOZAMBIQUE 0800-Samsung (72678) www.samsung.com/
support PAKISTAN
pk/support
+95-01-2399-888 www.samsung.com/
MYANMAR 800-7267 www.samsung.com/
support
800-0101 latin/support
08 197 267 864 www.samsung.com/ (Spanish)
NAMIBIA PANAMA
support www.samsung.com/
0800-726-7864 www.samsung.com/ latin_en/support
NIGERIA (English)
africa_en/support

0900-SAMSUNG (0900-7267864) www.samsung.com/


NETHERLANDS
(€ 0,10/Min) nl/support

0800 726 786 www.samsung.com/


NEW ZEALAND
nz/support

Contact SAMSUNG worldwide 303


Contact SAMSUNG worldwide
Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite

009-800-542-0001 www.samsung.com/ 1-800-682-3180 www.samsung.com/


latin/support latin/support
(Spanish) (Spanish)
PARAGUAY PUERTO RICO
www.samsung.com/ www.samsung.com/
latin_en/support latin_en/support
(English) (English)

0800-777-08 www.samsung.com/ 800-CALL (800-2255) www.samsung.com/


PERU
pe/support ae/support (English)
QATAR
1-800-10-7267864 [PLDT] www.samsung.com/ www.samsung.com/
ph/support ae_ar/support (Arabic)
1-800-8-7267864 [Globe landline
PHILIPPINES
and Mobile] 262508869 www.samsung.com/
REUNION
02-4222111 [Other landline] support

801-172-678* lub +48 22 607-93- www.samsung.com/ 9999 www.samsung.com/


RWANDA
33 * pl/support support

[HHP] 801-672-678* lub +48 22 08008 726 78 64 (08008 www.samsung.com/


POLAND
607-93-33* ROMANIA SAMSUNG ) ro/support
* (koszt połączenia według taryfy Apel GRATUIT
operatora)
8-800-555-55-55 (VIP care 8-800- www.samsung.com/
RUSSIA
808 20 7267 www.samsung.com/ 555-55-88) ru/support
PORTUGAL
pt/support
8002474357 www.samsung.com/
sa/support
SAUDI ARABIA www.samsung.com/
sa_en/support
(English)/

Contact SAMSUNG worldwide 304


Contact SAMSUNG worldwide
Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite

800-00-0077 www.samsung.com/ 0800 726 78 64 (0800-SAMSUNG) www.samsung.com/


SENEGAL
africa_fr/support ch/support (German)
SWITZERLAND
011 321 6899 www.samsung.com/ www.samsung.com/
SERBIA ch_fr/support (French)
rs/support

1800-SAMSUNG (726-7864) www.samsung.com/ 18252273 www.samsung.com/


SINGAPORE SYRIA levant/support
sg/support
(English)
080 697 267 (brezplačna številka) www.samsung.com/
SLOVENIA rs/si 8-10-800-500-55-500 www.samsung.com/
090 726 786 (0,39 EUR/min) TADJIKISTAN
support
0800 - SAMSUNG(0800-726 786) www.samsung.com/
SLOVAKIA 0800-329999 www.samsung.com/
sk/support TAIWAN
tw/support
0860 SAMSUNG (726 7864) www.samsung.com/
SOUTH AFRICA 0800 755 755 www.samsung.com/
support TANZANIA
0685 889 900 support
0034902172678 www.samsung.com/
SPAIN es/support 0-2689-3232, www.samsung.com/
[HHP] 0034902167267 THAILAND
1800-29-3232 th/support
94117540540 www.samsung.com/
SRI LANKA 1-800-SAMSUNG (726-7864) www.samsung.com/
support
latin/support
1969 www.samsung.com/ TRINIDAD & (Spanish)
SUDAN
support TOBAGO www.samsung.com/
0771 726 7864 (0771-SAMSUNG) www.samsung.com/ latin_en/support
SWEDEN
se/support (English)

444 77 11 www.samsung.com/
TURKEY
tr/support

Contact SAMSUNG worldwide 305


Contact SAMSUNG worldwide
Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite

80-1000-12  www.samsung.com/ 000- 405-437-33 www.samsung.com/


TUNISIA
n_africa/support latin/support(Spanish)
URUGUAY www.samsung.com/
800-SAMSUNG (800 -726 7864) www.samsung.com/
ae/support (English) latin_en/
U.A.E support(English)
www.samsung.com/
ae_ar/support (Arabic) 8-10-800-500-55-500 (GSM: www.samsung.com/
UZBEKISTAN
7799) support
0330 SAMSUNG (7267864) www.samsung.com/
UK
uk/support 0-800-SAMSUNG (726-7864) www.samsung.com/
VENEZUELA
ve/support
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/
-Consummer us/support 1800 588 889 www.samsung.com/
VIETNAM
vn/support
Electonics
0211  350370 www.samsung.com/
U.S.A 1-800-SAMSUNG (72-6786) www.samsung.com/ ZAMBIA
support
(Mobile Phones) [HHP] 1-888-987-HELP(4357) us/support

0800 300 300 www.samsung.com/


UGANDA
support

0-800-502-000 www.samsung.com/
ua/support (Ukrainian)
UKRAINE www.samsung.com/
ua_ru/support
(Russian)

Contact SAMSUNG worldwide 306


Index
A control panel 24 changing the receive modes 237
convention 13 delaying a fax transmission 235
address book
copy forwarding a received fax to another
editing 211
destination 236
group editing 212 general setup 192
forwarding a sent fax to another destination
group registering 212 copying
236
registering 211 basic copying 58
general setup 195
using 211 reducing or enlarging copies 59
receiving a fax in the computer 237
address book setup 211
D receiving faxes in memory 240
AirPrint 182 receiving in Answering Machine mode 238
default settings
receiving in DRPD mode 239
B tray setting 46
receiving in Fax mode 238
buttons E receiving in secure mode 240
eco 25, 27 receiving in Tel mode 238
easy document creator 230, 254
id copy 26 receiving with ext. telephone 239
e-book conversion 254
numeric keypad 27 redialing the last number 233
scan to 24 eco printing 55 sending a fax in the computer 234
wps 24, 26 entering character 210 fax feature 233
error message 103 fax sending
C
multi sending 64
F
cleaning faxing
inside 88 favorites settings, for printing 55
adjusting darkness 66
outside 87 fax adjusting resolution 65
scan unit 90 automatic redialing 233 preparing to fax 63
cleaning a machine 87 canceling a reserved fax job 235 receiving in Fax mode 65

Index 307
Index
features 5 common Linux problems 285 139
machine features 189 driver installation for network connected printing 222
print media feature 113 150 system requirements 117
front view 21 driver installation for USB cable connected using SetIP 145
140
machine information 192, 193, 195, 199, 203
G driver reinstallation for USB cable connected
141 machine setup
general icons 13
printer properties 225 machine status 192, 193, 195, 199, 203
general settings 200 printing 224 Macintosh
glossary 287 scanning 232 scanning 231
google cloud printing 187 using SetIP 145 maintenance parts 75
linux scanning 232 menu overview 33
I
loading Mopria 180
id copy 61 paper in the tray1 40 multi-purpose tray
special media 44 using special media 44
J
loading originals 48
jam N
clearing original document 94 M network
tips for avoiding paper jams 93 Mac driver installation
common Mac problems 284 Linux 150
L
driver installation for network connected Mac 150
LCD display 150 Windows 147
browsing the machine status 192, 193, 195, driver installation for USB cable connected general setup 206
199, 203 138 installing environment 119
Linux driver reinstallation for USB cable connected introducing network programs 143

Index 308
Index
IPv6 configuration 152 print media setting as a default machine 214
SetIP program 144, 145, 165 card stock 45 special printer features 216
wired network setup 144 labels 45 USB memory 68
wireless network setup 155 output support 113 printing a document
n-up printing preprinted paper 46 Linux 224
Mac 222 setting the paper size 46 Mac 222
setting the paper type 46 printing feature 214
O special media 44 problem
output support 47 print menu 191 operating system problems 283
overlay printing printer preferences problems
create 220 Linux 225 copying problems 279
delete 221 printer status faxing problems 281
print 221 general information 255 paper feeding problems 265
printing power problems 266
P
changing the default print settings 214 printing problems 267
placing a machine Linux 224 printing quality problems 271
adjusting the altitude 209 Mac 222 scanning problems 280
postScript driver multiple pages on one sheet of paper
troubleshooting 286
R
Mac 222
preparing originals type 48 printing a document rear view 23
print Windows 52 regulatiory information 120
general setup 191 printing on both sides of paper reports
mobile OS 172 Mac 223 machine information 192, 195, 196, 197,
mobile print 172 printing to a file 215 200, 201, 203, 204

Index 309
Index
resolution USB flash memory 69 storing 76
faxing 65 service contact numbers 299 tray
SetIP program 144, 165 adjusting the width and length 39
S
Special features 208 changing the tray size 39
safety specifications 111 setting the paper size and type 46
information 14 print media 113
symbols 14
U
status 25, 27
samsung cloud printing 184 understanding the status LED 101
supplies
samsung printer experience 257 available supplies 74 Unix
Samsung Printer Status 255 estimated toner cartridge life 76 system requirements 118
scan monitoring the supplies life 85 USB cable
general setup 198 ordering 74 driver installation 29, 31, 138, 140
scan feature 226 replacing toner cartridge 79 driver reinstallation 139, 141
Scanning SyncThru Web Service USB flash memory
Scanning with Samsung Scan Assitant 230 general information 249 managing 70
scanning SyncThru™ Web Service 249 printing 68
basic information 226 scanning 69
Linux scanning 232
T using help 55, 223
Macintosh 231 toner cartridge
W
Scanning from image editing program 230 estimated life 76
Scanning from network connected machine handling instructions 76 watermark
227, 229 non-Samsung and refilled 76 create 219
Scanning to email 228 redistributing toner 77 delete 220
Scanning using the WIA driver 231 replacing the cartridge 79 edit 219

Index 310
Index
Windows
common Windows problems 283
driver installation for network connected
147
driver installation for USB cable connected
29, 31
system requirements 116
using SetIP 144, 165
wireless
USB cable 161
WPS
disconnecting 157
PBC mode 157
wireless network
network cable 164

Index 311

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy