New Revenue Guidance: Implementation in The Communications Industry
New Revenue Guidance: Implementation in The Communications Industry
New Revenue Guidance: Implementation in The Communications Industry
This publication has been updated to reflect the implementation developments over the
past two years and to highlight certain challenges specific to companies in the
communications industry. The content in this publication should be considered together
with our Revenue guide, available at CFOdirect.com.
Overview
The communications industry comprises several subsectors, including wireless, fixed line,
and cable/satellite television (TV). These companies generate revenue through many
different service offerings that include access to, and usage of, network and facilities for the
provision of voice, data, internet, and television services. These services generate revenues
through subscription fees or usage charges. Some communications companies also sell or
lease equipment such as handsets, modems, dongles (a wireless broadband service
connector), customer premises equipment (CPE), and a variety of accessories.
Offerings in the communications industry have evolved as a result of consolidation,
technology changes and innovation. Examples include installment sales of wireless
devices; multi-line plans, in which customers attach more than one device to a service; and
bundled plans, with core video service, including voice and internet services, combined with
other offerings, such as home security services. Also, companies may provide services that
expand beyond traditional core offerings, including cloud and machine-to-machine services.
Additional revenue may need to be allocated to discounted or free products provided at the beginning of a
service period due to the elimination of the “contingent revenue cap,” and changes to and restrictions in the
use of the “residual method” currently applied by some communications companies.
The accounting treatment of activation fees, customer acquisition costs, and certain contract fulfillment costs
may change.
The guidance may be applied to a portfolio of contracts or performance obligations in some circumstances,
although this approach may create additional implementation challenges and complexities.
Free goods or services previously considered to be marketing offers may qualify under the revenue standards as
distinct goods or services.
Communications companies are continually evaluating their business models and providing new device and service
plans to customers. Assessing the accounting impact of these new services can be challenging. During the transition to
the revenue standards, management will need to consider the impact that these new offerings have under both the old
and new guidance, adding complexity to their growing list of challenges.
A contract modification is treated as Modifications to add or remove Modifications to add or remove goods
a separate contract only if it results goods or services in telecom or services in telecom arrangements
in the addition of a distinct arrangements are typically viewed as are typically viewed as new
performance obligation and the price new arrangements with changes arrangements with changes
reflects the standalone selling price accounted for prospectively. accounted for prospectively.
of that performance obligation.
Otherwise, the modification is
accounted for as an adjustment to
the original contract.
A company will account for a
modification prospectively if the
goods or services in the modification
are distinct from those transferred
before the modification. A company
will account for a modification
through a cumulative catch-up
adjustment if the goods or services in
the modification are not distinct and
are part of a single performance
obligation that is only partially
satisfied when the contract is
modified.
A contract modification that only
affects the transaction price should
be treated as part of the existing
contract.
Performance obligations
The revenue standards require The following criteria are The revenue recognition criteria
companies to identify all promised considered to determine whether are usually applied separately to
goods or services in a contract and elements included in a multiple- each transaction. In certain
determine whether to account for element arrangement are circumstances, it might be
each promised good or service as a accounted for separately: necessary to separate a
separate performance obligation. transaction into identifiable
The delivered item has value components to reflect the
A performance obligation is a to the customer on a substance of the transaction.
promise in a contract to transfer a standalone basis. Separation is appropriate when
distinct good or service to a If a general return right exists identifiable components have
customer. for the delivered item, standalone value and their fair
A good or service is distinct and is delivery or performance of the value can be measured reliably.
separated from other obligations in undelivered item(s) is
considered probable and Two or more transactions might
the contract if:
substantially in the control of need to be grouped together when
the customer can benefit from the vendor. they are linked in such a way that
the good or service separately or the commercial effect cannot be
together with other resources, understood without reference to
and the series of transactions as a
the good or service is separately whole.
identifiable from other goods or
services in the contract.
The FASB clarified that companies
are not required to identify
promised goods or services that are
immaterial in the context of the
contract. The IASB did not
incorporate similar wording;
however, IFRS reporters should
consider materiality concepts when
identifying performance obligations.
A series of distinct goods or services
that are substantially the same are
accounted for as a single
performance obligation if:
each would be a performance
obligation satisfied over time;
and
the same method would be used
to measure the company’s
progress toward satisfaction.
Examples of this could include
network access or call center
services provided continuously over
a period of time.
The transaction price is the amount of consideration a company is entitled to receive in exchange for transferring goods
or services to customers. Determining the transaction price is more straightforward when the contract price is fixed; it
becomes more complex when it is not fixed. Discounts, rebates, refunds, credits, incentives, performance bonuses, and
price concessions could cause the amount of consideration to be variable. Because variable consideration is required to
be estimated and included in the transaction price subject to a constraint, communications companies may recognize
revenue earlier under the new revenue guidance.
Variable consideration
The transaction price might include The seller's price must be fixed or Revenue is measured at the fair
an element of consideration that is determinable for revenue to be value of the consideration received
variable or contingent upon the recognized. or receivable. Fair value is the
outcome of future events, such as amount for which an asset or liability
Revenue related to variable
discounts, rebates, refunds, credits, could be exchanged or settled
consideration generally is not
incentives, etc. A company should between knowledgeable, willing
recognized until the uncertainty is
use the expected value or most likely parties in an arm's length
resolved. It is not appropriate to
outcome approach to estimate transaction.
recognize revenue based on the
variable consideration, depending on
probability of an uncertainty Trade discounts, volume rebates,
which is the most predictive.
being achieved. and other incentives (such as cash
Variable consideration included in settlement discounts) are taken into
Certain sales incentives entitle the
the transaction price is subject to a account in measuring the fair value
customer to receive a cash refund
constraint. The objective of the of the consideration to be received.
(e.g., a rebate) for some of the price
constraint is that a company should
charged for a product or service. The Revenue related to variable
recognize revenue as performance
company recognizes a liability for consideration is recognized when (1)
obligations are satisfied to the extent
those sales incentives based on the it is probable that the economic
it is probable (US GAAP) or highly
estimated refunds or rebates that will benefits will flow to the company
probable (IFRS) that a significant
be claimed by customers. and (2) the amount is reliably
reversal will not occur in future
measurable, assuming all other
periods. Although the terminology The company also recognizes a
revenue recognition criteria are met.
differs, “highly probable” under IFRS liability (or deferred revenue) for the
means the same as “probable” under maximum potential amount of the The company recognizes a liability
US GAAP. Management should refund or rebate (i.e., no reduction is based on the expected levels of
update the assessment at each made for expected breakage) if future rebates and other incentives that will
reporting period. refunds or rebates cannot be be claimed. The liability should reflect
reasonably and reliably estimated. the maximum potential amount if no
If a company receives consideration
reliable estimate can be made.
from a customer and expects to
refund some or all of that
consideration to the customer, it
recognizes a refund liability for an
amount it expects to refund.
Customers might not exercise all of
their contractual rights related to a
contract, such as mail-in rebates and
Probability-
weighted
Amount Probability amount
$ 0 25% $ 0
100 75% 75
$ 75
The company concludes it is probable (US GAAP)/highly probable (IFRS) that variable consideration of $25 will not
be subject to significant reversal. The company records a refund liability of $75 and reduces the transaction price by
$75. The company will update the estimated liability at each reporting period, with any adjustments recorded to
revenue.
The transaction price is allocated to Arrangement consideration is Revenue is measured at the fair
separate performance obligations in allocated to each unit of accounting value of the consideration received
a contract based on relative based on the relative selling price. or receivable. Fair value is the
standalone selling prices, as amount for which an asset or
determined at contract inception. Third-party evidence (TPE) of fair liability could be exchanged or
value is used to separate settled, between knowledgeable,
Companies will need to estimate the deliverables when vendor specific
willing parties in an arm's length
selling price if a standalone selling objective evidence (VSOE) of fair
value is not available. Best estimate transaction.
price is not observable. In doing so,
it should maximize the use of of selling price is used if neither IFRS does not mandate how
observable inputs. VSOE nor TPE exist. The term consideration is allocated and
"selling price" indicates that the permits the use of the residual
Possible estimation methods include: allocation of revenue is based on method, in which the consideration
Expected cost plus reasonable entity-specific assumptions, rather for the undelivered element of the
than assumptions of a marketplace arrangement (normally service or
margin
participant. The residual or reverse tariff) is deferred until the service is
Assessment of market price for residual methods are not allowed.
similar goods or services provided, when this reflects the
Residual approach (if certain When performing the allocation economics of the transaction. Any
criteria are met) using the relative selling price revenue allocated to the delivered
method, the amount of items is recognized at the point of
A residual approach may be used to consideration allocated to a sale.
estimate the standalone selling price delivered item is limited to the
when the selling price of a good or consideration received that is not
service is highly variable or contingent upon the delivery of
uncertain. A selling price is highly additional goods or services. This
variable when a company sells the limitation is known as the
same good or service to different “contingent revenue cap.”
customers (at or near the same
time) for a broad range of amounts. Communications companies
typically account for the sale of the
equipment and telecom services in a
bundled offering as separate units of
account, with telecom services
collectively accounted for as a single
unit of account, as they are generally
delivered at the same time.
Customer A transaction price $ 340 ($300 handset + $40 for one month of service)
Customer B transaction price $ 1,010 ($960 services + $50 for handset)
How should the transaction price be allocated to the performance obligations in the contracts with Customer A and B?
Analysis: The company needs to identify the separate performance obligations within the customer contracts. In this
example, the sales of telecom services and handsets are separate performance obligations because they are distinct
goods and services. Revenue is recognized when a promised good or service is transferred to the customer and the
customer obtains control of that good or service. Revenue is recognized for the sale of the handset at delivery, when
the communications company transfers control of the handset to the customer. Service revenue is recognized over
the contract service period.
For simplicity, the example assumes the potential financing impact of transferring the handset to the customer at the
initiation of the contract and collecting the customer's monthly payment over the 24-month contract period is
insignificant.
The tables below compare the effect of applying the allocation guidance in the revenue guidance with that of the
current guidance.
In this example, the communications company recognizes $190 more in equipment revenue compared to current US
GAAP and IFRS. The communications company will also recognize a net contract asset of $190 under the revenue
guidance ($540 less $350 cash received), which should be amortized over the period that the related goods and
services are transferred to the customers. Management needs to monitor the contract asset for impairment each
reporting period. For example, the communications company may have to impair the asset if Customer B terminates
the contract before the end of two years, and it is unable to collect an early termination fee in excess of the contract
asset balance.
This simple example does not address other complexities that companies will have to consider. For example, the
company may charge an activation fee. The guidance states that activation services are an example of nonrefundable
upfront fees that do not result in the transfer of a good or service to the customer. Rather, the activation fee is an
advance payment for future communications services. Additionally, if the company grants the customer an option to
renew that provides a material right (e.g., an option to renew without requiring the customer to pay an additional
activation fee), the amount allocated to the material right would likely be recognized over the customer relationship
period.
5. Recognize revenue
A performance obligation is satisfied and revenue is recognized when control of the promised good or service is
transferred to the customer. A customer obtains control of a good or service if it has the ability to (1) direct its use and
(2) obtain substantially all of the remaining benefits from it. Directing the use of an asset refers to a customer’s right
to deploy the asset, allow another entity to deploy it, or restrict another company from using it.
Management should evaluate transfer of control primarily from the customer’s perspective, which reduces the risk
that revenue is recognized for activities that do not transfer control of a good or service to the customer.
Other considerations
Companies recognize as an asset the US GAAP allows incremental direct Given the lack of definitive guidance
incremental costs of obtaining a acquisition costs to be deferred and under current IFRS, costs of
contract with a customer if they charged to expense in proportion to acquiring customer contracts are
expect to recover them. the revenue recognized. Other costs— capitalized by some communications
such as advertising expenses and companies as intangible assets and
The incremental costs of obtaining a
costs associated with the negotiation amortized over the customer contract
contract are those costs that a
of a contract that is not period, while other communications
company would not have incurred if
consummated—are charged to companies expense the costs when
the contract had not been obtained.
expense as incurred. incurred.
All other costs incurred regardless of
whether a contract was obtained are
recognized as an expense.
The revenue standards permit
companies to expense incremental
costs of obtaining a contract when
incurred if the amortization period
would be one year or less, as a
practical expedient.
Contract costs recognized as an asset
are amortized on a systematic basis
consistent with the pattern of
transfer of the goods or services to
which the asset relates. In some
cases, the asset might relate to goods
or services to be provided in future
Example 6-3 − Contract acquisition costs, amortization period for prepaid services
Facts: A communications company sells wireless services to a customer under a prepaid, unlimited monthly plan.
The communications company pays commissions to sales agents when they activate a customer on a prepaid
wireless service plan. While the stated contract term is one month, the communications company expects the
customer, based on the customer's demographics (e.g., geography, type of plan, and age), to renew for six additional
months.
What period should the communications company use to amortize the contract acquisition costs (i.e., the
commission costs)?
Analysis: The company could use the practical expedient to expense the costs as incurred. If the company chooses to
capitalize the costs, it will use judgment to determine an amortization period that represents the period during which
the company transfers the telecom services. In this example, the company determines an amortization period of
seven months based on anticipated renewals.
Direct costs incurred to fulfill a Costs incurred to install services at the Costs incurred to install services at
contract are first assessed to origination of a customer contract are the origination of a customer
determine if they are within the either expensed as incurred or deferred contract are either expensed as
scope of other standards, in which and charged to expense in proportion to incurred or recognized as an asset
case the company accounts for the revenue recognized. and charged to expense in
them in accordance with those proportion to the revenue
In particular, direct, incremental, set-up
standards. recognized, depending on the
costs on long term network outsourcing
nature of the costs.
Costs that are not in the scope of contracts may be deferred by reference to
another standard are evaluated the FASB Conceptual Framework and In particular, direct, incremental,
under the revenue guidance. A analogy to ASC 310-20 and ASC 605-20- set-up costs on long term network
company recognizes an asset 25-4. outsourcing contracts may be
only if the costs: deferred if they are “costs that
In addition, many of the costs of
relate to future activity on the
relate directly to a contract; connecting customers form part of the
contract.”
generate or enhance resources operator’s network, and the costs are
that will be used in satisfying capitalized as property, plant and In addition, many of the costs of
future performance obligations equipment. connecting customers form part
(i.e., they relate to future of the operator’s network, and
performance); and the costs are capitalized as
are expected to be recovered. property, plant and equipment.
These costs are then amortized as
control of the goods or services to
which the asset relates is
transferred to the customer.
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