Technology's Impact On Sales Big Data
Technology's Impact On Sales Big Data
Technology's Impact On Sales Big Data
1. Big Data:
In today’s world, competitive advantage for sales organizations depends
largely upon the ability to successfully capture, manage, and analyze
massive volumes of customer data that contains insights into customer
behaviors and buying habits. Despite this, This is where “big data”
technology comes in.
Using big data analytics tools, sales organizations can now manage
prospecting, a critical step in the sales process. Traditionally,
prospecting (finding and qualifying potential customers with specific
needs and wants) has been a time and labor-intensive process. Now,
through the use of analytics and customer data models, organizations
can not only identify potential customers, but more accurately predict
which leads from B2C or efforts are likely to become clients. This gives
the sales team a clearer idea of where to focus their efforts.
While traditional onsite CRM software has their merits, cloud technology
takes CRM to a whole new level by freeing up employees from onsite
computers and servers. When CRM data is stored in the cloud, it can be
accessed directly from anywhere and at anytime.