Name: Mohammed Awes Mukhtar Ahmed Qureshi Class: Sybms. Div: B ROLL NO: 103 Subject: It Assignment

NAME: MOHAMMED AWES
MUKHTAR AHMED QURESHI
CLASS: SYBMS. DIV: B
ROLL NO: 103
SUBJECT: IT ASSIGNMENT
Explain Decision Support
System (DSS)
A decision support system (DSS) is a computer
program application used to improve a
company’s decision-making capabilities. It
analyzes large amounts of data and presents
an organization with the best possible
options available.
Decision support systems bring together

data and knowledge from different areas
and sources to provide users with
information beyond the usual reports and
summaries. This is intended to help people
make informed decisions.
Typical information a decision support
application might gather and present
include the following
• Comparative sales figures between one

week and the next
• Projected revenue figures based on new
product sales assumptions
• The consequences of different decisions
Benefits of DSS (Decision Support System)

• Improves efficiency and speed of decision-
making activities
• Increases the control, competitiveness
and capability of futuristic decision-
making of the organization
• Facilitates interpersonal communication
• Encourages learning or training
Business Process
Outsourcing (BPO) Vendors
1 INFOSYS
Infosys is a name that needs no introduction

when it comes to the IT and business process
management spaces. The Indian company
helps global clients scale their digital
agility levels to boost performance.
BPO Services Provided:
We will now take a look at the services

Infosys BPM provides to its clients:
• E2E outsourcing
• IT consulting
• Customer service
• Accounting and finance HR services
• Legal process consulting and
outsourcing
• Automation
• Analytics
• Digital Interactive Services
2 IBM
IBM provides BPO services, helping

companies create what the organization
calls ‘intelligent’ and ‘customized’
workflows. IBM targets reinventing existing
traditional business practices, helping
companies step up their digital capabilities by
embracing IoT, cloud, AI, and automation. The
company currently has more than 352,000
employees.
Let’s take a look at the major services

provided by IBM:
• Procurement services
• HR services
• Finance transformation
• Automation Big data
• Blockchain
• Customer care
• Risk management
3 TCS
Tata Consultancy Services is a renowned

business process outsourcing company that
leverages technology to help clients create
a powerful future. The company provides
diverse business intelligence solutions and
is based in India with clients worldwide. TCS
employs nearly 450,000 individuals across
50 nations.
We will now examine the various BPO

services offered by the company.
• Interactive services
• Internet of Things
• Cloud infrastructure
• Blockchain
• Cybersecurity
• Quality Engineering
• Enterprise applications
• AI
• Automation
4 WIPRO
Wipro is a multinational BPO company based

in India. The company has been providing
consulting, business process outsourcing,
and IT services to clients across the world.
Wipro has been receiving several acclaimed
industry awards and has also been
recognized as a Fortune Global 2000
company. Wipro’s clients include Walmart
and Philips, to name just a few.
The following are the major BPO services

offered by Wipro:
• Digital workspace solutions

• Data analytics
• Cloud
• Blockchain
• DevOps
• Industry 4.0
• Cybser security
5 SKYES
Sykes is an American multinational BPO

company with its headquarters in Florida.
The company is known for its IT consulting
and ITES services that help their clients
create powerful and intelligent customer
experiences.

Skyes primarily provides the below-
mentioned BPO services across multiple
industries:
• Holistic Customer Experience Customer

acquisition
• Work at home
• Risk management
• Social media
• Multi-channel solutions
6 SUN-TEC INDIA
SunTech is a well-known multi-channel

business process outsourcing company based
in India. The company is recognized for its
plethora of IT services that can help
businesses realize their ROIs faster with
greater efficiency. The company has been
functioning in the BPO space since 1999.
The business process outsourcing services

offered include the following
• Data management
• Data entry
• e-commerce
• SEO
• Digital marketing

Name: Mohammed Awes Mukhtar Ahmed Qureshi Class: Sybms. Div: B ROLL NO: 103 Subject: It Assignment

Uploaded by

Copyright:

Available Formats

Name: Mohammed Awes Mukhtar Ahmed Qureshi Class: Sybms. Div: B ROLL NO: 103 Subject: It Assignment

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Name: Mohammed Awes Mukhtar Ahmed Qureshi Class: Sybms. Div: B ROLL NO: 103 Subject: It Assignment

Uploaded by

Copyright:

Available Formats

NAME: MOHAMMED AWES

MUKHTAR AHMED QURESHI

CLASS: SYBMS. DIV: B

ROLL NO: 103

Decision support systems bring together

• Comparative sales figures between one

Benefits of DSS (Decision Support System)

Infosys is a name that needs no introduction

BPO Services Provided:

We will now take a look at the services

IBM provides BPO services, helping

BPO Services Provided:

Let’s take a look at the major services

Tata Consultancy Services is a renowned

BPO Services Provided:

We will now examine the various BPO

Wipro is a multinational BPO company based

BPO Services Provided:

The following are the major BPO services

• Digital workspace solutions

Sykes is an American multinational BPO

BPO Services Provided:

• Holistic Customer Experience Customer

SunTech is a well-known multi-channel

BPO Services Provided:

The business process outsourcing services

You might also like

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.