Amaan Selling & Sales Management Assignment 2
Amaan Selling & Sales Management Assignment 2
Amaan Selling & Sales Management Assignment 2
Program
BBA-7
Semester
7th
Topic
Case Study
Assignment No
1
Date
Dec 4, 2021
Instructor
Prof. Sohail Ashraf
Student Name:
Amaan Bhatti
Registration No:
S2F18BBAM0003
Topic
Yee Wo Plastic Piping Components Ltd
Johnny Tan is the sales manager for Yee Wo Plastic Piping Components Ltd, a
subsidiary of a Taiwanese multinational that manufactures a large range of diverse
products. Its markets are mainly in the civil and chemical engineering industries.
Yee Wo Plastic Piping Components is solely involved in the manufacture and sale of
plastic pumps, valves, fittings, pipes and gauges. Such products have applications in,
for example, chemical plants, dye houses and swimming baths. Their growth in the
marketplace is virtually assured because they are largely replacing steel and malleable
cast iron products at less cost and with greater efficiency.
In the ASEAN region, five manufacturers market similar products. The two largest are
Yee Wo Plastic Piping Components and Shun Tak Fittings, each with about 40 per cent
of the ASEAN market, with the remaining 20 per cent being shared among the other
three. Each of the five manufacturers charges around the same price for its products,
but the smaller companies are more prone to negotiation downwards on the factory
price.
Distribution is almost wholly through stockiest and the sales representatives’ tasks are
twofold:
1 To persuade stockiest to hold a full range of the company’s products to ensure a
complete service to the end-user.
2 To persuade end-users to specify the company’s products when purchasing from
distributors.
Only Yee Wo Plastic Piping Components and Shun Tak Fittings provide a complete
product range and this probably accounts for their success. However, a disturbing trend
has emerged among the smaller distributors, and this has been to stock only the fastest
moving lines from marginally cheaper sources from smaller manufacturers. Yee Wo’s
representatives are increasingly being called on to supply less popular lines at very
short notice.
Several of Yee Wo’s representatives have become disturbed by this trend and two have
recently resigned because of the adverse effects on their sales commission. Replacing
these with the right caliber of people will be difficult and Johnny Tan realizes that there
are three courses of action to help solve this problem:
● restrict supplies to licensed distributors only;
● persuade representatives to concentrate more on the productive market sectors
(e.g. large
chemical plants);
● sell direct and cut out distributors.
Question 1
What can Johnny Tan do to revitalize his demoralized salesforce?
Answer
Question 2
What are the implications of pursuing each of the three courses of action
suggested by Johnny Tan?
Answer