A

TRAINING REPORT

ON

(NAME OF THE HOTEL)

BY

(NAME OF STUDENT)

SUBMITTED TO

SAVITRIBAI PHULE PUNE UNIVERSITY

IN PARTIAL FULFILMENT OF REQUIREMENT FOR

THE AWARD OF

B.SC.H.S

2021-2022

THROUGH

DR.D.Y. PATIL INSTITUTE OF HOTEL

MANAGEMENT AND CATERING TECHNOLOGY,

TATHAWADE, PUNE-33
(PHOTO OF THE HOTEL)
NAME OF THE HOTEL

(ADDRESS OF THE HOTEL)

 DR.D.Y. PATIL UNITECH SOCIETY

DR.D.Y. PATIL INSTITUE OF HOTEL MANAGEMENT

AND

CATERING TECHNOLOGY, TATHAWADE, PUNE-411033

CERTIFICATE

This is to certify that Mr./Ms. Name of Student is SECOND year student of

B.SC.H.S For the year (ACADEMIC YEAR). She/He has completed a Training
report on(NAME OF HOTEL). For April 2022, under the guidance of Professor
Mr.Pranavkumar.Shete. She/He has duly acknowledged all the references used in
this report. This report work is in partial fulfilment of the requirement for the
award of Bachelor’s Degree of Hotel Management & Catering Technology ,
Savitribai Phule Pune University.

_______________

Principal

_________________ _______________

Training Coordinator External Examiner

Date: ______
(COLOUR XEROX OF TRAINING CERTIFICATE)
 ACKNOWLEDGEMENT
The internship opportunity I had with (Name of Hotel,City) was a great chance for learning and
professional development. Therefore, I consider myself as a very lucky individual as I was
provided with an opportunity to be a part of it. I am also grateful for having a chance to meet so
many wonderful people and professionals who led me through this internship period.

Bearing in mind previous I am using this opportunity to express my deepest gratitude and special
thanks to the Training / Human Resource Manager – (Name) who in spite of being busy with
her/his duties, took time out to hear, guide and keep me on the correct path.

It is my radiant sentiment to place on record my best regards, deepest sense of gratitude to

Mr Suveer Sodhi (Director of Operations), Mr Dushyant Mishra (Director of Food &
Beverage), Mr Vikram Gokhale (Assistant Front Office Manager), Mr Yogesh Pansare
(Banquet Manager), Mr Manjay Thakur (Outlet Manager), and Ms Shreya (Guest service
officer) for their careful and precious guidance which were extremely valuable for my
study both theoretically and practically. (Gratitude to the Operational Managers)

I perceive as this opportunity as a big milestone in my career development. I will strive to use
gained skills and knowledge in the best possible way, and I will continue to work on their
improvement, in order to attain desired career objectives. Hope to be contact with all of you in
future,

Sincerely,

(Name Of Students)

Pune
 INDEX

SR.NO PARTICULAR PAGE NO.

1 COLLEGE CERTIFICATE 1

2 CERTIFICATE OF HOTEL 2

3 HISTORY OF HOTEL 3-30

4 ABOUT YOUR HOTEL (INFORMATION IN DETAIL)

5 INFORMATION ABOUT THE DEPARTMENTS YOU GOT

TRAINED IN

6 TRAINING EXPERIENCE
 HISTORY OF HOTEL (YOU TRAINED IN)
Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of
hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of
the Hyatt House, at Los Angeles International Airport, on September 27, 1957. As of September
30, 2016, Hyatt has 679 properties in 54 countries. In 2017, Fortune magazine listed Hyatt as the
32nd-best U.S. company to work for.

The original owners were entrepreneurs Hyatt Robert von Dehn and Jack Dyer Crouch; after a
few years, Von Dehn sold his share in the hotel to entrepreneur Jay Pritzker. Jay's younger
brother Donald Pritzker also took on an important role in the company.

Over the following decade, acquisitions were made, and Hyatt became the fastest-growing hotel
chain in the United States. Donald died in 1972; Jay continued to run the company.

In 1969, Hyatt opened its first hotel outside the United States, the Hyatt Regency Hong Kong. In
1980 the Grand Hyatt and Park Hyatt brands were introduced. Hyatt runs resort hotels, starting
with the Hyatt Regency Maui in 1980. As of 30 November 2015 Hyatt had over 627 hotels
worldwide.

In 1972 Hyatt formed Elsinore Corporation, a subsidiary to operate the Four Queens Hotel and
Casino and the Hyatt Regency Lake Tahoe Resort, Spa & Casino. After Hyatt became a private
company in 1979, Elsinore was spun off as a public company. The company opened the Playboy
Hotel and Casino as a joint venture with Playboy Enterprises.

In June 2004, substantially all of the hospitality assets owned by Pritzker family business
interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated
under a single entity called Global Hyatt Corporation. On June 30, 2009, Global Hyatt
Corporation changed its name to Hyatt Hotels Corporation.

In December 2004 Hyatt Hotels Corporation acquired AmeriSuites, an upscale chain of all-suite
business class hotels from affiliates of the Blackstone Group, a New York-based private equity
investment firm. Blackstone had inherited AmeriSuites from its 2004 acquisition of Prime
Hospitality. The American Suites chain was rebranded and called Hyatt Place, a competitor to
the limited-service products Marriott International's Courtyard by Marriott and Hilton
Worldwide's Hilton Garden Inn.

In December 2005 Hyatt acquired limited service company Summerfield Suites from the
Blackstone Group. Blackstone had inherited Summerfield Suites from its purchase of Wyndham
International. According to a Hyatt press release, in January 2012 Hyatt Summerfield Suites
were rebranded as Hyatt House to compete in the "upscale extended stay market" against
Residence Inn, Homewood Suites and Staybridge Suites.
In August 2009 it was reported that Hyatt Hotels Corporation filed plans to raise up to $1.15
billion in an initial share sale. That November Hyatt completed an initial public offering and
began trading publicly on the New York Stock Exchange under the symbol H.
According to the filing Mark S. Hoplamazian was to serve as CEO and Thomas Pritzker as
Executive Chairman. The public offering is a result of the acrimonious breakup of the Pritzker
family empire. Accused of looting family trusts, Thomas and cousins Penny and Nicholas took
control of the family businesses when they and other family members were sued by cousin Liesel
Pritzker, claiming fraud and seeking damages of over US$6 billion.

As of 31 December,2014 Hyatt Corporation's worldwide portfolio consisted of 587 properties.

On September 1, 2011, Hyatt acquired Hotel Sierra, which has 18 properties in 10 states. Along
with Hyatt Summerfield Suites hotels, several of these properties were rebranded as Hyatt house
in January 2012.

Hyatt Hotels Corporation operates several chains. The Human Rights Campaign (HRC) awarded
the company 100% in the HRC Equality Index for eight consecutive years. The Hyatt Regency
brand is the oldest brand in the company, with the Grand Hyatt and Park Hyatt brands being
introduced in 1980. Some of these are styled as "resort" properties, and may have spas or other
recreational facilities. Other brands include Hyatt Place, designed as a limited service offering
for business travellers. An extended stay chain, Summerfield Suites, was acquired by Hyatt in
2005, and was renamed Hyatt House in January 2012. Hyatt launched the Andaz brand in April
2007.The first Andaz hotel was the Great Eastern Hotel in London, followed by hotels in San
Diego, West Hollywood, Shanghai and New York City (Andaz Wall Street & Andaz 5th
Avenue).

On November 2013 Hyatt introduced their first all-inclusive resort brands, Ziva and Hyatt Zilara.
As of 2015, Hyatt Ziva and Hyatt Zilara offer al-inclusive accommodations in Cancun, Puerto
Vallarta, Los Cabos and Rose Hall, Montego Bay, Jamaica.

On October 28, 2015, Hyatt announced that they were in advanced talks to acquire Starwood
Hotels in the coming weeks in a cash and stock transaction. The transaction was not completed,
and Starwood was acquired by Marriott International instead.

On November 14, 2016, Hyatt and Bahria Town Group signed an agreement for construction of
four properties in Pakistan, combined worth US$600 million. Properties include the Grand Hyatt
Golf Resort on Murree Expressway in Islamabad, Hyatt Regency Golf Resort in Bahria Town
Karachi, Hyatt Regency in Lahore, and Hyatt Regency in Bahria Town Rawalpindi. The Hyatt
Regency Karachi will feature Pakistan’s first night-lit 36-hole golf.
Full-service lodging

 Park Hyatt are residential luxury Hyatt hotels, mid-sized hotels in cities considered
premier destinations.
 Andaz hotels are upscale lifestyle boutique-style hotels.
 Grand Hyatt hotels are large luxury hotels in major cities and holiday destinations.
 Hyatt Regency is Hyatt's flagship hotel brand that are mid to large scaled premium
hotels intended for both leisure and business travellers, including those attending
conventions, located in urban, suburban, airport, convention and resort destinations
around the world.
 Hyatt hotels are smaller full-service hotels with 150 to 350 rooms located close to major
business centres.
 Hyatt Centric is a new, full service lifestyle brand designed for business and leisure
travellers.

Select-service lodging

 Hyatt Place hotels are mid-sized hotels catering for families.

Extended-stay lodging

 Hyatt House (formerly known as Hyatt Summerfield Suites or Summerfield Suites by

Wyndham and Hotel Sierra) properties are extended-stay residential hotels and smaller-
to-mid-sized modern hotels in urban and suburban locations in the United States.

All-inclusive resorts

 Hyatt Zilara and Hyatt Ziva hotels are all-inclusive resorts.

 Zilara does not accommodate children.

Timeshares

 Hyatt Residence Club are timeshare properties with the same service as the Hyatt brand.
Notable properties
 Atlanta: The Hyatt Regency Atlanta, the first Hyatt Regency hotel, was built in 1967 and
was the first contemporary atrium hotel in the world. As of 2014 it was the only major
downtown Atlanta hotel with a front drive on Peachtree Street. Architect John Portman
designed the building.
 Austin: The Driskill, the oldest operating hotel in Austin Texas, and a member of Historic
Hotels of America.
 Beijing: The Grand Hyatt Beijing opened in 2001 in Beijing city, followed by the Park
Hyatt Beijing in 2008.
 Birmingham The Hyatt Regency Birmingham opened in 1990.
 Boston: The 502-room Hyatt Regency Boston is in the original hotel component of the
former Lafayette Place Mall in Boston's Downtown Crossing retail-office district.[32]
 Chicago: With 2,019 rooms, The Hyatt Regency Chicago is the seventh-largest non-
gaming hotel in the world, with the largest freestanding bar in the world.
 Colombo: The Hyatt Regency Colombo (now Grand|Hyatt Colombo) which is under
construction is the first Hyatt hotel in Sri Lanka.
 Dalian: Grand Hyatt Dalian opened in 2014. Situated at the Xinghai Square.
 Dallas: The Hyatt Regency Dallas, built in 1978, is most notable for its association with
the iconic Dallas landmark Reunion Tower. Originally freestanding, the base of the tower
was integrated into the ground floor of the hotel after an expansion project in 1998.
 Denpasar/Bali: Grand Hyatt Bali Hotel is a resort in Nusa Dua, Bali.
 Hollywood: The Continental Hyatt Hotel (now Andaz West Hollywood) was in the
movie Almost Famous starring Kate Hudson (2000), and its pool has featured in several
films including This is Spinal Tap (1984), and the Park Hyatt Hotel in Century City (now
rebranded as InterContinental Hotel) was the scene of the "6th floor into swimming pool"
scene in the 1989 movie Lethal Weapon 2 starring Mel Gibson and Danny Glover.
 Hong Kong: The Grand Hyatt Hong Kong is a luxury Hyatt hotel in Hong Kong, and the
Asian flagship of Hyatt International. The Hyatt Regency Hong Kong, Shatin and Hyatt
Regency Hong Kong are also 5-star hotels in Hong Kong.
 Jakarta: Grand Hyatt Jakarta is a five-star hotel in Jakarta's business district, adjacent to
Plaza Indonesia.
 Kansas City, Missouri: Initially named the Hyatt Regency Kansas City, the atrium
walkways collapsed in 1981, killing 114. The hotel has since been renamed Sheraton
Kansas City at Crown Center and remains in operation.
 Kathmandu:Hyatt Regency, one of the best and luxurious hotels in Nepal and one among
the five star hotels of Nepal.
 Los Angeles: Century Plaza Hotel, one of the 11 endangered historic sites.
 Manila: The Hyatt City of Dreams Manila is the only remaining Hyatt branded hotel in
Metro Manila after the first Hyatt Hotel and Casino in Roxas Boulevard was sold to New
World Hotel. The Hyatt City of Dreams Manila is one of the 3 five-star hotels (Nobu
Manila and Crown Towers) located at City of Dreams Manila, Entertainment City,
Philippines.
 Mumbai: Grand Hyatt Hotel, Mumbai was designed by Chicago's Lohan Associates and
opened in 2004.
 New Delhi: Hyatt Regency Delhi The Hyatt Regency Delhi is a luxury hotel in New
Delhi, India, built in 1983.
 New York City: Grand Hyatt New York
 Orlando: Hyatt Regency Grand Cypress opened in 1984 as the first luxury resort in
Orlando. The 18-story atrium hotel is part of a 1,500-acre resort including four golf
courses and a lagoon swimming pool with a swinging bridge and a rock grotto.
 Sanya: Park Hyatt Hyatt Sanya Sunny Bay Resort the first Hyatt branded hotel to open in
the resort island of Hainan China in 2015 It is one of the 2 five-star hotels (Andaz Sunny
Bay is scheduled to open in 2016) located in Sunny Bay.[33]
 San Francisco: The Hyatt Regency San Francisco formerly provided a rooftop revolving
restaurant called Equinox, offering 360-degree views of the city and the bay – the
restaurant became an elite club for certain hotel guests only and it no longer rotates. This
hotel was sold for close to $200 million to Dune Capital Management and DiNapoli
Capital Partners in January 2007, about $250,000 per room.[34] The property was used
several times as a filming location, including Irwin Allen's 1974 disaster film The
Towering Inferno, the 1977 Mel Brooks comedy High Anxiety, Don Siegel's spy thriller
Telefon of the same year, and the 1979 science fiction thriller Time After Time.
 Seoul: The Grand Hyatt Seoul opened in 1978 as Hyatt Regency Seoul and is one of the
oldest Hyatts in Asia. Is the only fully Hyatt-owned hotel in the Asia-Pacific. The hotel is
in Seoul's Namsan area, where further development is not allowed.
 Shanghai: The Park Hyatt Shanghai occupies the 79th - 93rd floors of the Shanghai
World Financial Center, and the Grand Hyatt Shanghai occupies the 53rd to 87th floors
of the Jin Mao Tower, and are two of the highest hotels in the world.
 Tokyo: The Park Hyatt Tokyo appeared in the 2003 movie Lost in Translation.
 Yogyakarta: Hyatt Regency Yogyakarta is a five-star hotel in Yogyakarta, Java,
Indonesia.
OUR story
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House
motel adjacent to the Los Angeles International Airport. Over the following
decade, Jay Pritzker and his brother, Donald Pritzker, working together with other
Pritzker family business interests, grew the company into a North American
management and hotel ownership company, which became a public company in
1962. In 1968, Hyatt International was formed and subsequently became a separate
public company. Hyatt Corporation and Hyatt International Corporation were
taken private by the Pritzker family business interests in 1979 and 1982,
respectively. On December 31, 2004, substantially all of the hospitality assets
owned by Pritzker family business interests, including Hyatt Corporation and Hyatt
International Corporation, were consolidated under a single entity, now Hyatt
Hotels Corporation.
About Hyatt Thrive

As a leading global hospitality company, Hyatt is in the business of caring for people so they can
be their best. Our purpose defines our practices and inspires how we engage with our guests,
colleagues, owners and neighbours to build strong communities and foster sustainable
environmental practices.

As our business grows to meet the needs of an increasingly connected world in which more
people are traveling than ever before, we believe that we have a great opportunity, and an even
greater responsibility, to ensure that we grow thoughtfully. Hyatt Thrive, our corporate
responsibility (CR) strategy and platform, is built on the understanding that our actions can
create long-term value for the people we engage with and the communities where we work,
while also helping to protect the planet for future generations.

 1957 - Jay Pritzker purchases the first Hyatt House, a small motor hotel adjacent to the
Los Angeles International Airport, from business partner Hyatt von Dehn.

Hyatt was founded by a family. And we maintain the feeling of family among colleagues
today - many of whom stay with us for decades and inspire their children to join us, too.
 1967 - Hyatt Regency Atlanta, Hyatt Hotels & Resorts' first Hyatt Regency and first
major John C. Portman-designed hotel, opens in Atlanta, Georgia. Its dramatic, 22-story
atrium lobby and ground-breaking design spawn many imitators and define Hyatt as a
leading innovator in global hospitality.

We’ve always had an entrepreneurial, forward-thinking spirit to help lead  us to

innovations, like our signature open atrium.

 1969 - Hyatt Regency Hong Kong, Hyatt's first international hotel, opens its doors.
  1972 - A central reservations office with a toll-free 800 number opens in Omaha,
Nebraska.

Every milestone marks our evolution of hospitality and dedication to care.

 1980 - Grand Hyatt New York and Park Hyatt Chicago become the newest members of
Hyatt's brand portfolio.

 1987 - Hyatt Gold Passport global frequent guest program debuts.

 1990s - Hyatt unveils the new tagline "Feel the Hyatt Touch" and the new Hyatt crescent
logo. Each is meant to symbolize the Hyatt touch and "sunrise-to-sunset service." Hyatt's
first online presence is launched. As a main driver of revenue, Hyatt.com has generated
several billion dollars to date. Hyatt enters the vacation ownership industry in 1994,
opening its first Vacation Club property, Hyatt Sunset Harbor, in Key West, Florida, the
following year.
 2005 - Hyatt moves into the Pritzker Realty-developed Hyatt Center office tower in
Chicago, Illinois.
  2006 - The Hyatt Place brand is introduced in Lombard, Illinois. Hyatt acquires
Summerfield Suites—an extended suite stay—and renames it Hyatt Summerfield Suites

  2007 - Andaz, currently our only brand without the Hyatt name, opens its debut
location-Andaz Liverpool Street London.

We have the capabilities to be the fastest-growing multi-brand, multinational hotel company.

When we find ideas that stick, we are able to implement them quickly on a global scale.
 2009 - The initial public offering of Class A common stock is completed. The
stock begins trading publicly on the New York Stock Exchange under the symbol H.
 2011 - Hyatt Thrive, Hyatt's global corporate responsibility platform, is introduced.
Environmental stewardship and community engagement have always been part of Hyatt's
culture; with Hyatt Thrive we created a format that broadened our reach and impact.
  2012 - Hyatt Summerfield Suites is rebranded as Hyatt House. Fifteen Hotel
Sierra properties are acquired and become part of the Hyatt House brand, further
evolving our extended-stay experience.

We are in the hotel business, but our real business is taking care of people who happen to be
staying at hotels.
  2013 - Hyatt enters the rapidly-growing, all-inclusive resort segment with the
debut of the Hyatt Ziva and Hyatt Zilara brands in Mexico.

Ever since our founding moment, we've created brands that are based on caring for our guests'
needs.
  2015 - In January, Hyatt announced the Hyatt Centric brand, a new lifestyle
concept that delivers an upscale, cosmopolitan experience in the heart of prime
destinations.

HYATT BRANDS
 PARK HYATT –
Park Hyatt hotels are a symbol of service and luxury, offering impeccable guestrooms,
revitalizing spas and exceptional food and wine, all perfectly tailored to those who expect
nothing but the best—the world’s most discerning business and leisure travelers seeking
an elegant meeting space or sophisticated escape.
 GRAND HYATT-
Multiple dining venues, spectacular meeting and entertainment spaces and a sophisticated
approach to service make every Grand Hyatt hotel an alluring destination within its
destination. Glamorous and global, these properties are an ideal fit for business and
leisure travellers who won’t be satisfied with second-best.

 HYATT REGENCY-
When it comes to meetings and events, experienced professionals come to Hyatt Regency
hotels. World-class amenities and inviting accommodations, along with on-site
restaurants, bars, markets, meeting spaces and more, make each Hyatt Regency hotel a
self-contained community that fosters connections and helps work get done.
 HYATT –
Hyatt hotels are designed for guests to make the most of every stay. Business and leisure
travellers alike benefit from pristine rooms, invigorating restaurants and bars, an expert
staff and a prime location in a high- demand destination
 ANDAZ –
Every Andaz property stands out as a distinctive expression of the culture that surrounds
it—capturing the best of the local design, cuisine and social scene—while delivering a
friendly attitude and warm, personal service common to all Andaz hotels worldwide.

 HYATT CENTRIC –
Upscale and highly customizable, Hyatt Centric hotels are designed for savvy,
adventurous travelers who want easy access to local excitement and unbeaten paths while
enjoying premium amenities and uncomplicated quality in a simple, inspiring
environment that encourages discovery and interaction.
 THE UNBOUND COLLECTION BY HYATT –
Every property in The Unbound Collection by Hyatt is truly one of a kind. From historic
landmarks to tropical resorts and new builds, each property is designed to captivate
guests with the premium experiences that seasoned, high-value travelers crave alongside
the trusted Hyatt rewards and conveniences they love.

 HYATT PLACE –
Defined by flexible work and meeting spaces and a range of amenities, Hyatt Place hotels
are the perfect stay for the top of the select service category - attracting high-value
business travellers seeking comfort, quality and around-the-clock convenience in more
and more of the places where work gets done.
 HYATT ZILARA & HYATT ZIVA –
Selectively placed in some of the most stunning locales on earth, and featuring luxurious
accommodations, personal service and a variety of culinary options, Hyatt Ziva family
resorts and Hyatt Zilara adults-only resorts offer the highest levels of quality, care and
convenience that seasoned travellers will find in an all-inclusive vacation experience

 HYATT HOUSE –
Built on focused customer insights, Hyatt House hotels are designed and continually
refined to keep guests comfortable, cared for and feeling like themselves, with essential
conveniences like residential-style rooms, complimentary breakfasts, on-site laundry and
more.
 CITY INFORMATION
PUNE

Situated approximately 73 miles from Mumbai, Pune is the eighth largest metropolis in India and
the second largest in the state of Maharashtra. There are numerous places to visit in Pune for
leisure travellers and adventurers alike.

With a variety of places to see in Pune, guests enjoy a glimpse of the distinct cultural history and
landmarks such as the Osho Ashram and the Aga Khan Palace. Places to visit in Pune include
numerous art galleries, high profile shopping and lifestyle destinations as well as exotic dining
options.

Known as the ‘Oxford of the East,’ the famed universities and institutions regularly feature
among the best places to see in Pune.
As the city’s premier gateway hotel for business and leisure travellers, Hyatt Regency Pune
provides unparalleled luxury and an unforgettable experience. Whether it is lounging around the
hotel, shopping around in the city or visiting local hotspots, we enable your seamless access to
Pune with a range of activities.

Hyatt Regency Pune

Weikfield IT Park, Nagar Road
Pune, India, 411014,
Tel: +91 20 6645 1234 , Fax: +91 20 6645 1235
Hyatt Regency Pune is conveniently located within Weikfield IT Park and is a few minutes away
from Pune International Airport (PNQ). The hotel is only 2 kilometres away from the city’s
entertainment areas of Koregaon Park and Kalyani Nagar. We also provide transportation
services for easy access to these locations and other attractions in Pune.

We provide transfers to and from the airport as well as transportation services to the
entertainment areas and other attractions in Pune.

Transfers from Pune International Airport

Pune International Airport (airport code ‘PNQ’) is located 5 minutes away from Hyatt Regency
Pune. 
For transport and taxi service, please contact the hotel's concierge desk.
Driving Instructions:

From Mumbai:
Reach the end of the Mumbai-Pune expressway and exit onto Baner Road. Follow the road
towards Pune University. 
Upon approaching the university, take the Raja Bahadur Mill Road leading to the Pune-
Ahmednagar Highway, known as Nagar Road. 
Hyatt Regency Pune is located on the left on Nagar Road in Viman Nagar.

PORT OF ENTRY:
Pune International Airport (PNQ): 2.5 km / 1.5 miles
Pune Railway Station: 5.3 km / 3.3 miles

POINTS OF INTEREST:
Aga Khan Palace: 1.3 km / 0.8 miles
Raja Dinkar Kelkar Museum: 8.1 km / 5 miles
Magarpatta IT City: 8.5 km / 5.2 miles
M.G Road shopping: 7 km / 4.3 miles
Pune Golf Course: 4.5 km / 2.8 miles

CORPORATE OFFICES
EON Free Zone: 4.5 km /2.8 miles
Hinjewadi IT Park: 2.2 km / 13.6 miles
Pimpri Chinchwad Industrial Belt: 16 km / 9.9 miles
Bharat Forge Pune: 3.4 km / 2.1 miles
HSBC Pune: 4.9 km / 3 miles
Cybage Pune: 2 km / 1.2 miles
Kirloskar Brothers Pune: 8.3 km / 5.1 miles
Patni Computers Pune: 7.7 km / 4.7 miles
WNS Pune: 7.2 km / 4.4 miles
IBM Pune: 8.8 km / 5.4 miles
EDS Pune: 8.4 km / 5.2 miles
Tata Motors Pune: 17.5 km / 10.8 miles
Bajaj Auto Pune: 6.8 km / 4.2 miles
Volkswagen Pune: 24.2 km / 15 miles
(ABOUT THE HOTEL YOU GOT TRAINED DETAILED INFORMATION)
ABOUT HYATT REGENCY PUNE

A luxury hotel in Pune, which allows you to convene, connect & consider. Designed as a
definitive business hotel, the facilities allow you to make the most of every meeting, from before
you arrive, to us welcoming you back.

Hyatt Regency Pune is an elegantly designed hotel located on Nagar Road, at a mere distance
of 2.5 km from the Lohegaon International Airport. Situated in close proximity to the city’s
entertainment areas of Koregaon Park and Kalyani Nagar, the Hyatt Regency Pune is sure
create a memorable stay experience whether travelling for business or leisure.
HYATT REGENCY IS OWNED BY SAMHI GROUP

SAMHI – SMART HOTEL INVESTORS

SAMHI
Smart hotel investors
SAMHI is a privately-owned hotel asset company that specializes in development, acquisition
and ownership of branded hotels. SAMHI’s assets are located in prime markets across India
which have high barriers to entry and large un-accommodated demand.

Distinguished in the Indian hospitality market due to its Pan India spread, quality of hotels,
brands and operators and rapidly growing portfolio, SAMHI is perhaps the only institutional
multi-branded hotel ownership company of this scale in India to have attracted global hotel
giants such as Marriott as financial joint venture partners besides being operating partners
alongside and Hyatt International.

Operating under well recognized brands such as Hyatt Regency, Sheraton, Hyatt Regency, Hyatt
Place, Fairfield by Marriott, Four Points by Sheraton and Renaissance hotels owned by SAMHI
benefit from global distribution of these brands, strong loyalty programs and corporate
relationships allowing these hotels to have a superior rate penetration.

SAMHI was founded by Ashish Jakhanwala and Manav Thadani, both with immense experience
and knowledge of the Indian hospitality industry and counts Sam Zell led Equity International
and GTI Capital Group, along with IFC and The Goldman Sachs as its principal shareholders.

The unique bandwidth of world class shareholders & management team, operator partnership
and a strong portfolio of assets make SAMHI one of the most admired hotel asset companies in
India.

OUR VALUES:

 INTEGRITY
 PEOPLE
  PASSION
 EXCELLENCE
 DISTINCTION

At the heart of everything we do reflect our company values. We always stand by them and
they succinctly define the core principles that distinguish the SAMHI culture, which is consistent
all across.

Hotel Features
 222 Rooms & Suites
 81 Fully Serviced Apartments
 5 Star Facilities
 Views of panoramic cityscapes
 Transfer Services to and from Lohegaon Airport
 Parking for over 300 vehicles
 La Terrazza-Italian Trattoria & Lounge
 The Café, all day dining
 Single Malt & Co. Bar & Lounge
 Gourmet Avenue, for fresh bakeries, tea and coffee
 Arogya Spa & Fitness Centre
 Indoor temperature-controlled swimming pool
 Over 1900 sq m of Total Meeting Space
 Pillar-less Regency Ballroom for up to 1000 guests
 Bespoke Outdoor Catering Solutions
 Wedding Services On-Site and Off-Site
 Exhibition Area
 Golf facilities available nearby

Accessibility
Committed to ensuring a matchless hospitality experience for every guest, Hyatt Regency Pune
is completely equipped to accommodate guests with special needs.
Differently-abled guests at Hyatt Regency Pune benefit from the following facilities:

 Specially adapted Regency Rooms located on the second and third floors
 Trained staff to assist the differently-abled
  Wheelchair-accessible doors
 Roll-in showers
 Special supports in the bath tubs and toilets
 Bathroom and shower benches available free of charge
 Accessible event facilities and restaurants
 Braille menus
 Arogya Spa & Fitness Centre that is accessible via the elevator
 Parking service

Business Services
Designed to provide functionality with understated elegance, the Business Centre at Hyatt
Regency Pune excels at meeting all your business needs.

Conveniently located on the first level, the center offers state-of-the-art facilities such as:

 Two private meeting rooms

 Computer workstations
 High-speed internet access
 Color printer and copier
 Fax machine
 Fully equipped workstations

Timings: Open daily from 9 am to 6 pm.

Guest Services
Unparalleled luxury and the finest of amenities await our guests, with the premier guest
services. 

 Business Centre
Work with maximum efficiency with a wide range of services designed to fulfil all your
business needs.
  Arogya Spa & Fitness Centre
Visit the spa and hi-tech gymnasium to relax and recharge your spirits.

 Meetings & Events Executives

Get special assistance by a dedicated team while visiting for a meeting or as part of a
group.

 Food & Beverages

Indulge in a variety of cuisines and fine spirits at our signature restaurants, bars and
lounges.

Internet Access
Enjoy seamless connectivity and get more done with 40 Mbps Internet Broadband and Wi-Fi
technology available on premises.
Charges:
Standard Package –Complimentary
Premium Packages:
1 hour: INR 400 (including taxes)
24-hours: INR 800 (including taxes)

Platinum and Diamond Gold Passport guests enjoy complementary premium package.

Onsite Services
The onsite services at Hyatt Regency Pune are aimed towards creating the prefect business and
leisure ambience for our discerning guests.

Concierge
Located at the lobby, the concierge desk will be able to assist you with services such as:
  Air ticket confirmation
 Restaurant reservations
 Travel arrangements
 Sightseeing tours
 Messaging services
 Courier service
 Airport and / or city / office transfers on request
 Transfers to / from Mumbai International Airport

Additional Services and Facilities

 Assistant Manager
Dedicated to your convenience, our assistant manager is available on duty 24-hours at
your service. 

 Babysitting
Please provide an advance notice of a minimum of six hours to avail of our babysitting
services.

 Laundry and Dry-cleaning Services

Our laundry services are available 24 hours.

 Room Service
Enjoy a selection of menus and dine in the comfort of your own room with our efficient
room service, available 24-hours a day. 

 Currency exchange
We provide 24-hour foreign currency exchange in the lobby, offering a traveller’s
cheque-cashing service.

 Valet parking
We offer 24-hour secured car-parking facilities and professional valet parking services..

 Rooms for differently abled guests

Located on the second and third floors for convenience, these specially equipped rooms
are wheel-chair accessible as well.
 Hyatt Regency Pune Residences
Hyatt Regency Pune Residences are 81 fully furnished serviced apartments complete
with the benefits of homely comfort and the luxuries of a five-star hotel.

 6 Values of Hyatt
· Respect
· Integrity
· Humanity
· Empathy
· Creativity
· Fun

 Purpose of Hyatt
· We care for people so they can be their best.

 Goal of Hyatt
· Hyatt becomes the most preferred hospitality brand.
· Loved & respected by guests, owners, operators, community, employees & shareholders.

 Hyatt Promise
· We create energizing experience by connecting our guests to who and what matters to
them most.
 ORGANIZATIONAL CHART

 General Manager – Mr Vishal Singh

 Director of Finance – Mr Vishwanath Shetty
 Director of Engineering – Mr Shriram Pandit
 Executive Chef – Chef Anirban Dasgupta
 Director of Operations – Mr Suveer Sodhi
 Director of Sales and Marketing – Ms Mallika Chatterjee
 Revenue Manager – Ms Ankita Pathak
 Human Resource Manager – Ms Deepali Singhal
 Security Manager – Mr Manoj Kumar
 Information System Manager – Mr Nagesh Pathak
 Director of Food & Beverage – Mr Dushyant Mishra
 Housekeeping Manager – Mr Yogesh Deshmukh
 Director of Sales – Ms Neha Kapoor
 FOOD PRODUCTION

· Hyatt Regency Pune has different kitchens for cuisines such as Chinese, Indian,
Continental and Italian on the ground floor.
· These kitchens prepare for Al Carte as well as for buffet at The Café restaurant that is on
ground floor. It is an all-day dining restaurant.
· The Italian kitchen prepares for La terrazza it is a specialty restaurant.
· Hyatt Regency Pune also has one quantity kitchen i.e. the Banquet kitchen that’s caters to
outdoor catering, Lufthansa flights and also for the events taking place in the premises of
hotel.
· The new event space EQ:IQ on the ground floor has its own quantity kitchen which
prepares for the events taking place there itself.
· On the lower ground floor is the commissary, butchery and bakery that is common for the
all the kitchen.
· In commissary all the mise en place for the kitchen operations are prepared.
· The bakery prepares desserts and savoury for all the food outlets in the hotel.
· The Café kitchens also prepares the room service orders.
· Executive chef of the hotel is Mr Anirban Dasgupta
· He looks after all the kitchen operations taking place in the hotel.
· Chef Sandeep Patil (Chef de cuisine) handles The Café and La terraza restaurant kitchens
· Chef Prasen Gavali (Chef de cuisine) handles the quantity kitchens of hotel
·

FOOD AND BEVERAGE

· Hyatt Regency Pune has recently been awarded for the Best All Day Dining Restaurant
for The Café and Best Italian Restaurant for La Terraza by Times Food Awards 2017.
· At Hyatt Regency Pune there are two dining options :
1. The Café – All Day Dining Restaurant
· Popular as one of the most vibrant restaurants in Pune serving multi-cuisine
delicacies, along with fine continental and Indian cuisines.
· The restaurant provides picturesque indoor and outdoor seating options and
interactive counters.
· Total cover – 148 Pax
· Buffet available for breakfast, lunch and dinner.
· Al Carte is also available.
· Timing for buffets –
· Breakfast – 6:30am to 10:00am
 6:30am to 10:30am (Only on Saturday & Sunday)
· Lunch – 12:30pm to 15:00
· Dinner – 19:30 to 23:00
· Sunday Brunch – 12:30 pm to 16:00
2. La Terrazza
An authentic trattoria and lounge with a contemporary ambience befitting the
most stylish Italian restaurants in Pune. A treat for connoisseurs of Italian cuisine,
the home-style trattoria and lounge welcomes guests with a warm and inviting
ambiance.
Total cover -
Al Carte menu
Timing – Lunch – 12:30pm to 15:00
Dinner – 18:30 to 23:00
3. Single Malt & Co. Bar & Lounge
A bar & lounge serving a connoisseur’s selection of aged Single Malt whiskies
and other spirits. Designed to provide the perfect setting to unwind and relax, the
location is best suited for enjoying wines, beers and cocktails in an intimate
session or in a group.
Timing – 11:00 to 1:30 AM
4. Gourmet Avenue - The Pastry Shop
· Conveniently situated in the extended lobby, Gourmet Avenue is one of the
finest bakeries in Pune featuring a delectable array of freshly baked goods such
as croissants, cakes, pastries, quiches and light savouries. 
· Relish on a variety of cold sandwiches as you sip on some freshly brewed coffee
or tea or treat your loved ones to rich homemade chocolates and miniature
confectionaries.
· Gourmet Avenue is the perfect place for some sweet indulgence to be enjoyed at
leisure.
· Timing – 8:00 to 20:00

5. Room Service –
· Guests can take advantage of our 24-hour In Room Dining experience with a
specially designed menu full of local and international specialities as well as
signature dishes from our restaurants.
· Quick and efficient service will make your dining experience memorable in the
comfort of your own room.
·
FOOD AND BEVERAGE TEAM – 2017-18

· Director of Food & Beverage – Mr Dushyant Mishra

· Banquet Manager – Mr Yogesh Pansare
· Outlet Manager – Mr Manjay Thakur
· Assistant Banquet Manager – Mr Akshay Patil
· Assistant Manager for EQ:IQ – Ms Taniya Singh
· Assistant Restaurant Manager – Mr Gautam Kunal Yadav & Mr Joshua Mendonza
· Room Service Manager – Mr KK

HOUSEKEEPING

Rooms

Elegant Rooms in Pune

One of the premier hotels in Pune, Hyatt Regency Pune features 222 spacious rooms including
50 Regency Club rooms and 18 luxurious suites, in addition to 81 fully-serviced apartments for
short and long-term stays. As a Regency Club guest, enjoy complimentary access to the Regency
Club Lounge services. 

1. Standard Room

 One king bed or two twin beds

 40 sq m of space
 Warm, wood-toned décor
complements views of the hotel’s
grand entrance or panoramic
views of the city skyline

2. Regency Club Room

· One king bed or two twin beds
· 40 sq m of space
· Enjoy Regency Club benefits and exclusive access to the Regency Club Lounge.

3. Suites
· One king bed and separate living area with balcony
· 84 sq m of space
· Enjoy Regency Club benefits and access to Regency Club Lounge.
1. One Bedroom Apartment
· Fully furnished, 66 sq m one-bedroom luxury apartment
· One Regency King bed, walk-in closet, fully equipped kitchen, and access to
recreational facilities

 Room Amenities:
· Washer/dryer
· Fully equipped Kitchen
· Tea/Coffee maker
· 40-inch LCD TV in living room and bedroom
· Individual air conditioning control
· In-room safe
· Crib on request
· 2Ltr mineral water
· Oversized work desk
· 24-hour room service
· Walk-in closet
· 24 Hour concierge
2. One Bedroom Executive Apartment
· Fully furnished, 87 sq m one bedroom luxury apartment.
· One Regency King bed, walk-in closet, fully equipped kitchen, and access to
recreational facilities.

 Room Amenities:
· Washer/dryer
· Fully equipped Kitchen
· Tea/Coffee maker
· 40-inch LCD TV in living room and bedroom
· Individual air conditioning control
· In-room safe
· Crib on request
· 2Ltr mineral water
· Oversized work desk
· 24-hour room service
· Walk-in closet
· 24 Hour concierge
3. Two Bedroom Apartment
· Fully furnished, 100 sq m two-bedroom luxury apartment.
· One Regency King bed and two Regency Twin beds.
· Walk in closet, fully equipped kitchen, and access to recreational facilities.


Room Amenities:
· Washer/dryer
· Fully equipped Kitchen
· Tea/Coffee maker
· 40-inch LCD TV in living room and bedroom
· Individual air conditioning control
· In-room safe
· Crib on request
· 2Ltr mineral water
· Oversized work desk
· 24-hour room service
· Walk-in closet
· 24 Hour concierge
4. Two Bedroom Executive Apartment
· Fully furnished, 125 sq m two bedroom luxury apartment.
· One Regency King bed and two Regency Twin beds.
· Walk in closet, fully equipped kitchen, and access to recreational facilities

 Room Amenities:

· Washer/dryer
· Fully equipped Kitchen
· Tea/Coffee maker
· 40-inch LCD TV in living room and bedroom
· Individual air conditioning control
· In-room safe
· Crib on request
· 2Ltr mineral water
· Oversized work desk
· 24-hour room service
· Walk-in closet
· 24 Hour concierge
 FRONT OFFICE

 
· Front office is the face of the hotel and it has all the responsibility to ensure that all the
guest needs are full filed and the request of the guest are taken care off. The better
coordination between the guest and the hotel is through Front office the GSS of the guest
is always passed through the front office and the guest calls front desk. The front office
staffs have the prime responsibility to up sell the rooms and to boost the revenue where
possible.
· At Hyatt Regency Pune there are two front desk, one is at the room side which takes
check in and check outs for room guest as well as apartment guests and the other desk is
at apartment side which takes check ins and check outs for residence also looks after the
billing methods for the residence since mostly they are long stayers and settle their bills
monthly.
· Hyatt Regency Pune front desk uses various systems such as: -
OPERA system – For Check ins – outs, room inventory, room sales & generating guest
bills.
Triton – Complaint management software.
Envision – For Banquet booking and gives detail of events of the particular day.
Iscala – For Purchase & daily consumption requisition.
Check – in procedure
1. Ask the guest for the last name or the confirmation number after greeting the
guest.
2. Confirm with him the number of nights he would be staying at the hotel.
3. Ask for guest preference regarding smoking & non smoking room if not mention.
4. Check for room allotted to guest.
5. Take down the information required in the guest registration card e.g. payment
details, passport details, newspaper preference and also ask for the checkout time.
6. Confirm the mode of payment and take advance payment for pre-
authorization.
7. Check in the guest and handover him the room keys and escort to the
elevators or the room. Also, wish him/her pleasant stay.

Check – out procedure

1. Greet the guest and ask for the room number, verify his name.
2. Check for the minibar consumption with the guest.
3. Page the minibar department on Triton console about the guest departure.
4. Read the comment on the guest profile and print the guest folio.
5. Present to the guest for verification and obtain his/her signature, on the folio.
6. Ask for mode of payment, in case od cash direct payment is done.
7. If credit card, check if any pre-authorization has been taken on the card. If it gas
been taken then go offline and charge the amount on the guest credit card. If the
pre-authorization is taken on the same card, simply swipe the card and charge for
the same. Attach it to the folio.
8. During the entire procedure, converse with the guest and ask about the feedback
and scope of improvement.
9. Wish the guest for a safe journey and handover him the bill in the envelope.
 MEETING AND EVENTS SPACE
Best Business Hotel in Pune
As one the best business hotels in Pune, we specialise in providing state of the art services that
are adapted to create the perfect environment for meetings, conferences, trade shows and
corporate events. Offering one the most stylish banquet halls in Pune, we create timeless
memories out of any occasion.

Equipped with 1,900 sq. m of meeting space, we are dedicated to the convenience of our
business travellers. Within close proximity to the airport and the Weikfield IT Park, the hotel
enjoys a privileged location that complements its status as one of the elite business hotels in
Pune.

In addition to housing one of the biggest banquet halls in Pune,  we also provide modern audio-
visual and high-speed communication equipment when required.

A dedicated entrance, wide range of rooms, extensive underground parking facilities, and in-
house dining, spa and fitness centre facilities add to the hotel’s suitability as a meetings and
conference destination.
Events
EQ:IQ, The Largest Event Space In Pune launches at Hyatt Regency Pune

Explore EQ:IQ, the Largest Event Space in Pune

 It is the largest events space in the city (19,000Sq.ft) with meeting rooms named Newton,
Einstein, Galileo etc. and each room equipped with cutting edge technology
 Unique breakout zones, themed tea / coffee breaks and high-end service ware are some of
their other USP’s.
 Comprising of three distinctive zones – Event, Dining and Social spaces EQ:IQ is a
combination of public and private zones that will ensure meetings and events are more
productive.
 Thedynamic seating created outside the meeting spaces is a perfect way to break the
monotony of the traditionally styled meetings.
 Large doors provide ample of light through the day along with the options for cars to be
driven in making this venue perfect for vehicle launches, pop up exhibitions and large fashion
events.
 The overall landscape of the venue is created keeping in mind grid and modularity that grows
from the floor upwards and blends into the overall design of the space.
We ensure the success of every event with our signature attention to detail, creating timeless
memories through personalized services that include everything from decor to music, menus and
photography.

We understand the importance of the occasion and provide a professional team of event planners,
dedicated to the smooth execution of your event.

Some of our services include:

·         On-site event manager
·         Initial concept and design of your event
·         Bespoke catering and menu options
·         VIP handling, including hotel and transportation arrangements
·         Complete audiovisual equipment for impressive lighting and sound
Catering

Meeting Catering
With onsite and offsite catering options, focus on detail and a dedicated Conventions and Events
Team, we make every effort to meet and surpass guest expectations.

Onsite Catering
With onsite and offsite catering options, focus on detail and a dedicated Conventions and Events
Team, we make every effort to meet and surpass guest expectations.

The menus reflect creative and classic favorites, enhanced by live stations, interactive cooking
and show kitchens.

Offsite/ Outdoor Catering

Proudly introducing bespoken solutions to your catering needs. Hyatt Regency Pune will provide
everything you need to make your event at the office or residence a success envied by all your
guests.

For small to large-size events where the setting is home, office or outdoor location, the events
team can assist you with planning -- from menus tailored to individual specifications.
AROGYA SPA at Hyatt Regency Pune
With a holistic approach to fitness and rejuvenation, Arogya Spa & Fitness Centre at Hyatt
Regency Pune is an idyllic sanctuary that will revitalize, de-stress, and align your senses.
Experience complete serenity with one of our exquisite facial, massage, or body treatments.

Facilities Available

o   Six aesthetically designed treatment rooms

o   Indoor temperature-controlled swimming Pool                    
o   Fully Equipped Gymnasium and Fitness centre
o   Changing and Locker area facilities
o   Steam, Sauna and Whirlpool
o   Sun Deck Relaxation Lounge
o   Wellness Drinks and Beverage Menu

HOURS

o   Spa : 8 AM – 10 PM
o   Swimming Pool : 6 AM – 10 PM
o   Gymnasium : 24 HOURS
About Arogya Spa

Our hotel spa in Pune includes six luxurious and private treatment rooms with two couple
suites where guests can consult with an Ayurvedic doctor or rejuvenate with Western or
Indian treatments. Every treatment room has its own private shower and changing area for
your convenience.

Unwind and detoxify in our whirlpool bath, and steam and sauna rooms. Arogya Spa also
features a temperature-controlled, indoor swimming pool with a sun roof, and for guests who
wish to maintain their fitness routines, a fitness centre with an extensive range of equipment
and a yoga room. The spacious gym and fitness centre has floor-to-ceiling windows to let in
the daytime light and dedicated personal trainers who are available to assist with cardio
workouts or weight training on the latest Technogym equipment.

With a holistic approach to rejuvenation and fitness, Arogya Spa is a tranquil sanctuary for
guests to revitalize, de-stress, and achieve complete wellness.
Packages

Arogya Prayana
Created exclusively, signature treatments allow you to retreat in the lap of luxury, and induce
calm and serenity.

Relax - Vishudha
120 minutes:  INR 5,999 + taxes
Spice scrub wrap and aromatherapy massage This treatment begins with a deeply nourishing
herbal scrub and heat-stimulating wrap with exotic spices, followed by an hour-long indulgent
full-body massage.  This energizing treatment relieves muscular tension and improves blood
circulation.

Recharge Ajana
120 minutes:  INR 6,999 + taxes
Sandalwood and aloe vera wrap, and relaxing massage. This soothing after-sun treatment will
leave your skin healthy and refreshed. A sandalwood and aloe vera paste is applied to the
body, which is then wrapped in soft organic linen for a richly nurturing and cooling
experience.  This is followed by a relaxing massage.

Revive - Ksanta
120 minutes:  INR 6,599 + taxes
Facial Ayuslepa Samartha Massage.
Awakening new energy, a bouquet of fresh botanicals powers deep muscle tissue revitalizing
and facial rejuvenation to balance your fourth, fifth and seventh chakras, quieting the mind
and allowing you to reach the ideal state of being Arogya.

Balance
Focus on yourself today. Your everyday can wait during your stay at Hyatt Regency Pune.
Bring balance back to your life and enjoy your favorite activities. With our Balance Package,
you'll enjoy:
-Full Breakfast
-4000 INR Spa Credit
-Late Checkout Until 1400 Hrs

SPA MEMBERSHIP PACKAGES

 o   Package 1 

 Price – INR 50000 ++

 Validity – 6 Months
 Discount – 25%
 One 60Mins Massage Complimentary
 2 Day Usage passes

o   Package 2 

 Price – INR 100000 ++

 Validity – 12 Months
 Discount – 30%
 Two 60Mins Massage Complimentary
 4 Day Usage passes

Cancellation Policies:
Same day cancellation and no-show would be charged in full.
SPA FITNESS AT HYATT REGENCY PUNE

The full-service Arogya Spa features a fully refurbished, well-equipped gymnasium and
cardiovascular training room, complete with a team of professionally trained instructors who
can provide tailored training programmes.  In addition, there is a 17-metre indoor
temperature-controlled swimming pool, a sauna, a steam room and a whirlpool.

The gymnasium provides the latest range of Technogym equipment, including treadmills,
cross-trainers and a recumbent bike.  Technogym is redefining the user experience at Arogya
Spa & Fitness Centre with its new, innovative, premium cardiovascular and strength
equipment.

Memberships
Individual Spa Membership

Daily rate: INR 750 

Monthly rate: INR 12,000
3-month membership: INR 25,000
6-month membership: INR 40,000
12-month membership: INR 66,000

Couple’s Spa Membership

Daily rate: INR 1500
Monthly rate: INR 15,000
3-month membership: INR 40,000
6-month membership: INR 65,000
12-month membership: INR 99,000

Family Membership: INR 1,38,000

 
 Added Benefits

 20% Discount on Food and Soft Beverages (Maximum of 8 guests)

 10% Discount on Gourmet Avenue and Puneri Pop Up
 15% Discount on Spa Treatments
 20% Discount on Laundry

Instruction
In the interest of encouraging a positive and comfortable environment we request you to wear
proper swim attire when entering the pool & Gym users should wear sports shoes and suitable
Fitness attire.

Terms and Conditions

 These discounts and offers are applicable only to single and couple’s memberships
 The rates do not include taxes or applicable government taxes.

OTHER DEPARTMENTS:

8. HUMAN RESOURCE OFFICE

 Human Resource Manager - Ms Deepali Singal
Personnel Manager – Mr Ankit Kumar
Assistant Human Resource Manager – Mr Kunal Deore
Training Manager – Ms Aarti Naik

9. Finance Office
Director of Finance – Mr Vishwanath Shetty

10. Sales & Marketing office

Director of Sales & Marketing – Ms Mallika Chatterjee
Director of Sales – Ms Neha Kapoor
Public Relation Executive – Ms Ankoura Verma

11. Food & beverage office and Cashier

Director of food & beverage – Mr Dushyant Mishra
Executive Chef – Chef Anirban Dasgupta
Cost Control Account Executive – Mr Daulat Kumbhar

12. Security office –

Security Manager – Mr Manoj Kumar

HYATT REGENCY PUNE

SPECAILITY
Puneri Pop-up

Its food and beverage that serves local street style Pune food and has various option to select
from. It has capacity of 25 pax.

Situated on Ground floor at the main lobby.

Indoor pool

Pool

Pool
Hyatt Regency Pune offers the city’s first temperature controlled indoor swimming pool within a
five-star property. Guests can enjoy the swimming pool to relax and lounge between 6 AM to 10
PM.

Highlights include:
·         An artistically designed 16-metre-long swimming pool equipped with a sun roof
·         Comfortable lounge chairs for guests around the sun-deck
·         Swimming lessons for kids in the indoor pool
·         Pool attendants on duty
·         Provisions to enjoy the whirlpool or a massage at Arogya Spa
·         Wi-Fi Internet access available, if required
Admission to the Arogya Spa & Fitness Centre is complimentary for all in-house guests. 
 
Location: Level one of the hotel
Hours: 6:00 am to 10:00 pm, daily
Length: 16.35 metres
Width:  4.34 metres
Depth: 1.22 metre

Festive Desk at Hyatt Regency Pune

For Valentine’s Day 2018

It was a great experience to handle the booking for valentine’s day dinner. The desk was put up
for the 7 days i.e. from 7th February 2018 to 14th February 2018.
 APPRAISAL FORMS
1. FRONT OFFICE
2. HOUSEKEEPING
3. KITCHEN
4. F&B SERVICE

TRAINING EXPERIENCE

WRITE YOUR OVERALL EXPERIENCE IN OWNE WORDS ATLEAST 500 WORDS.

Point wise

2 parts

GOOD EXPERIENCE & BAD EXPERIENCE