Fiat Swot Analysis

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FIAT SWOT ANALYSIS

Strengths
Reputation for V-8 Hemi engine

Chrysler has been known as the lead of horsepower race since 1951 when the company unveiled its
V-8 Firepower engine, also called Hemi engine. Hemi has been recognized as sign of powerful
machine for over 50 years. For this reason, Hemi was also Chrysler’s profit machine. Though
Chrysler announced to limit the use of Hemi for its new products recently, the reputation that Hemi
created for Chrysler will be supportive to the company’s auto engine initiatives.

Domination of minivan market

Chrysler has been the dominant of minivan market for over 25 years. Although the auto market has
shrunk recently and many players have tried to expand their market share, Chrysler and Dodge still
hold over 40% share of U.S. minivan market. This position would bring the company advantages
over the competitors if the Chrysler gives more focus on this market.

Focus on customer

Chrysler is the first auto company having Chief Customer Officer. Even though customer care was
not a strong point of Chrysler before, the company has give more focus on customer care by appoint
Douglas Betts to the Chief Customer Officer. This move is a significant improvement in customer
services and able to create great competitive advantage.

Weaknesses
Small and declining market share

Despite the dominant position in minivan market, Chrysler’s overall market share is still small and
declining. In 2009, the company’s market share was only 9.2% (The Wall Street Journal, 2010),
dropped from 11% of the previous year. Though the company gained a bit improvement in market
share by September 2010 (9.5%, The Wall Street Journal, 2010), this is still too small in comparison
with other automakers.

Management problems

It is said that the merger with Daimler in 1998 had made Chrysler “a German-inspired mess” before
Cerberus Capital Management acquired it in 2007. Additionally, analysts notice that the new owner
does not have experience in auto industry and “doesn’t want to be in the auto business; it is in the
money business”. The acquisition by Cerberus is thought to be “the beginning of the end of
Chrysler as a recognizable automaking entity altogether”.

Quality problems

Chrysler’s vehicles usually present in the list of worst vehicles ranked by Consumer Reports and
J.D. Power. This will definitely have negative affects on the customer’s buying decision.

Opportunities
Partnership with Fiat
The strategic partnership with Fiat would create opportunities for Chrysler. Though minivan and
SUV are Chrysler’s strong points, Chrysler needs to have smaller car in order to penetrate to South
America or Asia market. Whereas, Fiat is well know for its smaller cars. Thus, the partnership with
Fiat would be helpful for Chrysler to produce small car for new markets.

Increasing demand for green cars

The green car market is on the rise and forecast to top 3 million by 2015, of which U.S. market will
account for 55%. As manufacturing green cars is one of the Chrysler’s focuses, this will be a great
opportunity for the company to improve its position.

Threats
Disappointed dealers

Under the control of Daimler, the dealer consolidation initiative “had drained their passion for
selling cars” because they had to “take more products than they could possibly sell”. The new
owner has not resolved the problem and this would be a big obstacle for the company’s business.

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