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pmv=print&page=content&id=RE239&locale=EN&userlocale=EN

Firmware Download and Update Precautions and Document

Instructions for the Lexmark CX72x & XC41xx Series ID:RE239

(January 2022) Usergroup :External

   
   
English
 

Lexmark CX725  Lexmark CX727  Lexmark XC4140 

Lexmark XC4143  Lexmark XC4150  Lexmark XC4153 

Solution

Read first!
Devices running ATL.03x.yyy or ATL.02x.yyy firmware (CS72x/CX72x and equivalents) must first update to an
intermediate release before updating to FW7. The intermediate release needed is CSTAT.041.090 or
CXTAT.041.090, from there the firmware can be updated directly to FW7. Contact Lexmark Technical Support to
obtain this release.
 

It is strongly recommended that a firmware downgrade is NOT performed.

  

Downgrading firmware from newer major firmware ECs to older major firmware ECs will result in the loss of Apps,
Security Features, and Settings.

For more information about... See...

How to identify installed apps and KB
backup your configuration Article#
settings... HO4031
KB
The dangers of downgrading
Article#
firmware...
SO8017

Also, upgrading firmware requires that you update any non-native apps to their latest respective versions
except for Fax Forward, Google Cloud Print and Email to Self. These apps are integral to EC1(FW3), but the
.02x.yyy. versions of these apps need to be uninstalled to avoid conflicting versions.

Firmware availability (January 2022)

Latest firmware level
Models
(FW7.6)

Standard base
models:

CX725de

CXTAT.076.294.zip
CX725dte

CX727
Release notes
CS728

XC4140
C – color, X – MFP, T –
XC4150
touch, AT – Two-letter
model designation
 

DLE*-
equipped
models

For example: Contact Lexmark

Technical Support
Forms
and
Barcode
Prescribe
IPDS

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Read Firmware update instructions if unfamiliar or uncertain of the firmware update procedure.

NOTE: Periodic printer firmware updates address end-user performance issues, provide new functionality, and
provide performance improvements. Firmware updates may modify printer settings and cause counterfeit and/or
unauthorized products to stop working; i.e., supplies, parts, materials (such as toners and inks), software, or
interfaces. Authorized use of genuine products will not be affected. 

Still need help?

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information. NOTE: When calling for support, you will need the
following:

Name and version of the solution

Affected printer model/s
Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks. 

 
Firmware update instructions    
 

Step 1: Identify current code levels and follow the decisions below. See "How to check printer firmware levels".  
Important upgrade decisions:

If... Then...

Firmware is
outdated
and I do not
Review the release notes to
have a
identify a product improvement
special build
or necessary fix, and continue to
of firmware
Step 2 below. 
or a printer
equipped
with a DLE...

I have code 1. Review the release

installed that notes to identify a
is not needed fix or function. 
recognized
in this 2. Proceed to Step 2 only if
article, or I you have confirmed the
have had a presence of the fix or
special function provided by
build of your special build of
firmware firmware. 
provided by
3. Contact Lexmark
members of
Technical Support if you
Lexmark's
need additional
product
confirmation that this
engineering
upgrade is safe.
team...

I have DLE- DLEs are base-code dependent,

specific so
firmware
code... 1. Review the release
notes to identify a
Installed needed fix or function.
DLE as seen
under Device 2. Contact Lexmark
Information Technical Support to
request a DLE-specific
Examples of version of this code level.
DLE options

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include 3. You will be asked what
Prescribe, type of DLE card is
IPDS, and installed in the device.
Forms and
Barcode 4. Click here if you installed
(FMBC). a DLE and received an
error.

Step 2: Download and extract the .zip file. See Firmware download above, and then continue to Step 3 if not
familiar with firmware flash methods.

The .zip file contains the following files:

Step 3: Update the printer using one of the following fls. update methods:  
Make sure the printer is READY to receive firmware, and do not interrupt the printer's power or data connection
during the update process.  

Firmware
flash
methods Information Recommended use
(.fls file
extensions)
This is the preferred
firmware update
method if:

The device is
connected to
your
network, and
The device Open your Internet browser and enter the
HTTP (port
Web page or device's IP address. Select Settings > Update
80) is
embedded Firmware.
enabled
Web server
Click here for an example. allowing you
(EWS) 
to access its
EWS, and

Access
controls are
not limiting
remote
management.

This is an alternative
flash method for
USB-attached
USB utility Click here for an example.
printers in a
Microsoft
environment.
USB thumb Click here for an example. This alternative flash
drive method is used only
if:

You have a
standalone
device, and

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No access to
a computer,
and

Access
controls are
not limiting
flash drive
access.

This alternative flash

method is used only
if:

The device
has HTTP
(EWS)
disabled, and

There is no
access to a
Microsoft
Windows
FTP Click here for detailed steps. computer,
and

FTP (port 21)

is enabled on
both the
printer and
the network,
and

Access
controls are
not limiting
FTP function.

Visit
http://www.lexmark.com/en_us/products/smart-
Markvision mfp/device-management.html.
Large fleets
Enterprise
Download the latest User's Guide and perform
a search on Print Server updates or Generic
File downloads.

Back to top

How to check printer firmware levels

To do this, obtain the Menu Settings page or access the printer's embedded web server (EWS) for this
purpose. 

Checking firmware levels via Printer Menu's Setting page: 

1 Touch Settings.

2 Touch Reports.

Touch Menu Settings Page to start

3
printing.

Look for the code level under “Device

4
Information”. 

Checking firmware levels via the printer's embedded web server (EWS):

1 Launch your internet browser application.

2 After http://, enter the printer's IP

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address.

3 Click on Reports.

4 Click on Device > Device Information.

Back to top 

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