This document provides a summary of Michèle Kempf's qualifications. It outlines her education in Business Administration and Tourism & Travel Management. It also details her relevant work experience in roles such as Assistant Sales Manager, Tour Guide, and various hospitality positions. Her skills include being trilingual, proficient in Microsoft Office, and having strong customer service abilities.
This document provides a summary of Michèle Kempf's qualifications. It outlines her education in Business Administration and Tourism & Travel Management. It also details her relevant work experience in roles such as Assistant Sales Manager, Tour Guide, and various hospitality positions. Her skills include being trilingual, proficient in Microsoft Office, and having strong customer service abilities.
This document provides a summary of Michèle Kempf's qualifications. It outlines her education in Business Administration and Tourism & Travel Management. It also details her relevant work experience in roles such as Assistant Sales Manager, Tour Guide, and various hospitality positions. Her skills include being trilingual, proficient in Microsoft Office, and having strong customer service abilities.
This document provides a summary of Michèle Kempf's qualifications. It outlines her education in Business Administration and Tourism & Travel Management. It also details her relevant work experience in roles such as Assistant Sales Manager, Tour Guide, and various hospitality positions. Her skills include being trilingual, proficient in Microsoft Office, and having strong customer service abilities.
Administration degree. Eager and passionate to learn. Carries skills of creative thinking, time- management and customer service. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. EMPLOYMENT EXPERIENCE
Grace note child care centre May 2021 - Present
Chef CONTACT Cook & prepare lunch and snacks Wash dishes (902) 227-8345 Clean and sanitize kitchen Organize kitchen and groceries michele.kempf@hotmail.com Order groceries and plan menus Bedford, Nova Scotia Bulk bakes for other centres
NSCC Jan 2021 - Present
Peer Assistant Learning Supports Support fellow students in specific subject areas. EDUCATION Collaborate with fellow students in a professional learning environment. Diploma - Business Provide support and encouragement. Administration/Expected December 2022 Captain Rene's Travel Jul 2019 - Mar 2020 NSCC- eCampus, NS Assistant Sales Manager Covid-19 Online Learning Internet Building and maintaining good working relationships Bursary Recipient with customers. Collaborating closely with management team to Diploma - Tourism & Travel identifying opportunities and strategies to increase sales. Management Program / May Research, analytical and planning of trips for clients. 2019 Communicating with partner businesses. Holland College – Charlottetown, PE 94 GPA
Charlottetown Inn & Jan 2019 - Feb 2019
High School Diploma / June Conference Centre 2017 Casual Housekeeper Strait Area Education-Recreation Centre Returned vacant rooms to occupant-ready status by deep – Port Hawkesbury, NS cleaning, changing linens, restocking inventory and removing Award of Excellence in Law 12 trash. Recipient Interacted pleasantly with clients and guests when performing Delf B1 Recipient daily duties. Walter H. Johnson Jr. Gold Tourism Followed instructions for using chemicals and equipment to Recipient avoid any injuries or workplace accidents. Captain Rene's Travel Jan 2016 -Sep 2018 Tour Guide & Travel Consultant SKILLSET Developed guest relationships to achieve high level of Class 5 driver's license satisfaction. Trilingual (French, German, Kept safety of all members of group at high level and provided English) assistance as needed. Microsoft Built detailed knowledge on pertained tour locations to Resourceful thoroughly answer guest questions. Time management Created tour programs with focus on providing positive guest Social media experiences. Customer service Recognized by management for providing exceptional customer service.
Dundee Resort Jun 2016 - Sep 2017
CERTIFICATIONS Casual Catering Server March 2021 - Serve Right: Assisted with food and table prep before the event begins. Responsible Beverage Server Ensured safe food handling. Program Served plated dinners to guests and responded to requests. September 2020 – SAFE1000: Cleaned up venue after event ended and assisted with inventory WHMIS and food storage. September 2020 – SAFE1001: Communicated with banquet supervisor as well as with other Introduction to the NS servers and event organizers. Occupational Health & Safety Act Captain's Cottage Jan 2014 - Sep 2018 February 2018 – World Host Seasonal Housekeeper Certification Laundered sheets and removed stains to restore linens to January 2018 - Safe Travel pristine condition. Planner Certification Mopped and vacuumed floors and dusted furniture to October 2017 – CPR/First Aid maintain organized, professional appearance at all times. Dusted ventilation systems to improve airflow. Employed deep-cleaning techniques for areas in need of additional sanitation.
VOLUNTEER EXPERIENCE
2019 – Re-Opening of the Tourism & Culinary Centre (Holland
College), Student Travel Counsellor 2017 – PEI Shellfish Festival 2017 – Grad Variety Show Chair 2017 – High School Events Coordinator 2016 – Country Line 4-H Club Secretary 2015 – Nova Scotia International Student Program Ambassador 2015 – Nova Scotia Secondary School Students' Association Skill builder 2014 – 4-H Junior Leader References are available upon request 2013 – Port Hawkesbury Nursing Home Activities Coordinator