C700 User Manual
C700 User Manual
C700 User Manual
This serial number will be required for all troubleshooting or service inquiries.
© 2020 Intellian Technologies, Inc. All rights reserved. Intellian and the Intellian logo are
trademarks of Intellian Technologies, Inc., registered in the U.S. and other countries. The
C700 is a trademark of Intellian Technologies, Inc. Intellian may have patents, patent
applications, trademarks, copyrights, or other intellectual property rights covering
subject matter in this document. Except as expressly provided in any written license
agreement from Intellian, the furnishing of this document does not give you any license
to these patents, trademarks, copyrights, or other intellectual property. All other logos,
trademarks, and registered trademarks are the property of their respective owners.
Information in this document is subject to change without notice. Every effort has been
made to ensure that the information in this manual is accurate. Intellian is not responsible
for printing or clerical errors.
Disclaimer
The information in this user manual is subject to change without prior notice through a
product life cycle. A printed version of the user manual is periodically updated and may
contain inaccuracies or omissions compared to the recent product information. The most
up-to-date information is available on our website at https://www.intelliantech.com.
Table of Contents
3
C700 - Marine Satellite Communication System
4
Table of Contents
5
C700 - Marine Satellite Communication System
List of Figures
6
Table of Contents
7
C700 - Marine Satellite Communication System
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injury.
WARNING
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, could result
in minor or moderate injury or damage to equipment. It may also be used to alert
CAUTION against unsafe practices.
NOTE
A NOTE statement is used to notify people of installation, operation, programming, or
maintenance information that is important, but not hazard-related.
NOTE
THIS WAY UP
• Place the boxes/crates on the floor with the arrow pointing up.
FRAGILE
• Since the Radome is fragile, handle it with care. Do not apply excessive pressure or
shock. These may cause surface cracking or other damage.
KEEP DRY
• Always make sure the antenna is stored on a dry surface in a dry, well-ventilated
area.
• The antenna is designed to withstand a normal rain shower; however, water
resistance cannot be guaranteed if the antenna is submerged.
* DO NOT SHIP VIA RAIL: Ensure not to ship any system via Rail.
8
Precautions
* Shock Hazard:
To minimize shock hazard and to protect against lightning, you must connect the equipment chassis
and cabinet to an electrical ground. Make sure the system is correctly grounded and power is off when
installing, configuring, and connecting components.
* Do not operate in an explosive atmosphere:
Do not operate the equipment in explosive environments or in the presence of flammable gases. Operating
this equipment in such an environment causes a definite safety hazard.
* Keep away from living circuits:
Operating personnel must at all times observe all safety regulations. Do not replace components or make
adjustment inside the equipment with any power supply turned on. Under certain conditions, dangerous
potentials may exist in the power supplies even with the power cable removed. To avoid injuries, always
remove the power and discharge a circuit before touching it.
9
C700 - Marine Satellite Communication System
2.1 Certifications
This device complies with part 15 of the FCC Rules and with Industry Canada licence-exempt RSS
standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences
et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée
aux deux conditions suivantes :
(1) L’appareil ne doit pas produire de brouillage;
(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre
le fonctionnement.
Changes or modifications made to this equipment not expressly approved by Intellian Technologies, Inc.
may void the FCC authorization to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
10
Introduction
RF Performance
The 12-element patch antenna improves low elevation angle performance. This innovative electronic phased-
array antenna guarantees a reliable and high-throughput connection in all conditions. Also, the H2 class high
power amplifier enables uplink data speeds up to 352 kbps as standard.
11
C700 - Marine Satellite Communication System
The antenna installation requires precaution and safety measures. Failure to follow the correct installation
process may lead to injury of the installer and/or cause damage to the system. In order to maximize the
performance of the system, a thorough review of this installation guide is strongly recommended, as well as
executing the installation process as it is noted in this manual.
Antenna
+15° Mi
4.6 m nimum
(15.0
9 fee
t)
Radar
-15°
Antenna
WARNING
Never place the antenna in the beam path of the radar regardless of distance. The high power
WARNING
shortwave radar may impair its performance or damage the antenna.
12
Planning Installation
1m 1m
(3.28 ft) (3.28 ft)
20° 20°
13
C700 - Marine Satellite Communication System
14
Planning Installation
15
C700 - Marine Satellite Communication System
16
Planning Installation
2. Connecting to AC Power Source (optional): Using the AC-DC adapter (110~220V Input, 24 V DC output)
and power cord, supply the DC power to the BDU from the AC power source. (You can find the AC-DC
adapter in the 19-inch Rack Mount Kit).
NOTE
To connect multiple power cables from the power source, use a Terminal Block (supplied). Refer
to "How to Use Terminal Block" for more details.
NOTE
WARNING
Turn off the power before installing the wire nut connector.
WARNING
17
C700 - Marine Satellite Communication System
Rating/
F(mm) G(mm) Hole(Ø) L(mm) W(mm) H(mm) Weight
Pole
60A 3P 28 16 5.2 85 40 36 142g
Black (negative)
For the DC power wires, Red (positive) and Black (negative), you can
connect each wire with other wires using the terminal block.
Red (positive)
18
Planning Installation
19
C700 - Marine Satellite Communication System
115 (4.52)
Unit: mm (inch)
BDU Package
50 )
5( .88
19 19
.88 5(
505 (19.88)
) 50
311 (12.24)
51 ) ADU Package
6(
20 .31
20
.31 6(
) 51
50 )
5( .88
19
.88 ( 19
) 505
1. Remove the top cover and take out the BDU package including a Quick Installation Guide, a BDU Unit, a
Wi-Fi Antenna, a DC Power Cable, an Ethernet Cable, a BDU Bolt Kit, and a Terminal Block.
Quick Installation
Guide
BDU Unit
Wi-Fi Antenna
DC Power Cable,
Ethernet Cable
Terminal Block
20
Planning Installation
2. Take out the ADU package including an Antenna Mounting Template, an ADU Bolt Kit, an RF Cable, and
an ADU Unit.
Antenna Mounting
Template
RF Cable
ADU Unit
21
C700 - Marine Satellite Communication System
Unit: mm (inch)
270 (10.62)
BOW
Ø311 (12.24)
Ø370 (14.56)
Cable Connector
BOW
Vent Hole
22
Installing ADU
The lower radome has two types of industry-standard mounting holes, each with four mounting points. This
hole pattern is compatible with other companies' mounting holes. Select one of the two mounting types to
secure the antenna to the desired mounting surface.
• Inner Hole Type: Mount the antenna using 'Inner Drill Holes' (with M6 Bolts). Intellian offers the
Antenna Pole Mount Kit (separate purchase) that uses Inner Holes (with M6 Bolts) to mount the antenna
on a pole.
• Outer Hole Type: Mount the antenna using 'Outer Drill Holes' (with M10 Bolts). Make a cut-out in the
flange using the 'Cutting Hole for Cable Connector' patten to avoid hiding the cable connector. Make
a cut-out in the flange using the 'Cutting Hole for Vent Hole' patten to avoid hiding the vent hole.
WARNING
When reusing an existing mast, check the condition of holes on the mast and make sure those are
WARNING
proper to use compared to the hole locations and sizes printed on the mounting template.
Bow
282.84 mm (11.13")
40°
153
98.35 mm (3.87")
mm
(6.0
2")
0")
m (5.9
150 m
Cutting Hole
51.30 mm (2.02")
23
C700 - Marine Satellite Communication System
BOW
Mounting Plate,
8 (0.31)
Max. 1200 (47)
Min. 600 (24)
Support Pedestal,
125A Pipe (5 inches)
Figure 11: Recommended Mast Design using Inner Holes (with M6 Bolts)
24
Installing ADU
Option 2. When Mounting Antenna using Outer Holes (with M10 Bolts)
Unit: mm (inch)
Ø320 (12.60)
Ø282.8 (11.13)
R 20 (0.79)
40o
14 (0.55), 4 ea
153 (6.02)
BOW
150 (5.90)
20o
R 27.5 (1.08) 45o
Mounting Plate,
8 (0.3)
Max. 1200 (47)
Min. 600 (24)
Support Pedestal,
125A Pipe (5 inches)
Figure 12: Recommended Mast Design using Outer Holes (with M10 Bolts)
25
C700 - Marine Satellite Communication System
x Four Times
M6 Flat Washer
BOW A
x Four Times
A
BOW M10 Flat Washer
Use a torque wrench.
M10 Spring Washer
B
M10 x 20L Hex. Bolt
Figure 14: Mounting Antenna using Outer Holes (with M10 Bolts)
26
Installing ADU
1. When mounting antenna on the 40A pole, the 40A pole bushing needs to be installed inside pole tube
additionally. A The one hole of the pole tube must be aligned with the BOW direction. Place the 40A
pole bushing inside pole tube, then tighten them on the top end of the 40A pole using bolts. Before
assembling bolts, apply Loctite #263 to the bolt's threads to ensure the bolts are fastened firmly.
*The pole tube Inner Diameter is Ø52 mm.
A x Three Times
BOW
M12 x 12L
Socket Set Screw
40A Pole
2. A The end of one leg of the pole bracket must be aligned with the BOW direction. Place the pole
bracket onto the pole tube then tighten them using bolts. Before assembling bolts, apply Loctite #263 to
the bolt's threads to ensure the bolts are fastened firmly.
x Four Times
A
M6 Flat Washer
Pole Tube
27
C700 - Marine Satellite Communication System
3. Place the antenna on the pole-mounted bracket then tighten them using bolts. Before assembling bolts,
apply Loctite #263 to the bolt's threads to ensure the bolts are fastened firmly.
x Four Times
M6 Flat Washer
Cable Connector
BOW
Vent Hole
28
Installing ADU
Cable Connector
RF Cable
RF Cable
Cable Brackets
Gooseneck on Deck
To Below Decks
Cable Connector
RF Cable RF Cable
Cable Brackets
Gooseneck on Deck
To Below Decks
Figure 20: Connecting RF Cable using Outer Holes (with M10 Bolts)
29
C700 - Marine Satellite Communication System
The Intellian offers two versions of BDU installation, one can be installed to the surface of the wall or desktop,
and one can be installed to the 19-inch rack frame using the BDU Rack Mount Kit (separate purchase).
Unit: mm (inch)
190 (7.48)
210 (8.2)
280 (11.02)
(1.65)
315 (12.40)
2
(1.65)
42.1
30
Installing BDU
Unit: mm (inch)
303 (11.93)
191.5 (7.54)
280 (11.02)
0.5 (0.0)
315 (12.40)
42 (1.65)
485.7 (19.12)
(1.74)
44.1
31
C700 - Marine Satellite Communication System
300 mm (11.81")
126.8 mm (4.99")
Drill Hole
Ф 3.8 mm (0.14")
diameter in
4 positions
WARNING
Ensure that the cables connected to the BDU are long enough to prevent damage when the BDU
WARNING
is pulled out from the rack.
Tapping Screw,
M5 x 16L (4 ea)
32
Installing BDU
2. Using the Screws supplied, attach the rackmount plate to the BDU.
Rackmount Plate
33
C700 - Marine Satellite Communication System
3. Slide the BDU assembly into a 19" rack frame. Mount the screws in each side through the holes in
the front and fasten the screws to the rack. Make sure that the BDU assembly is mounted securely
according to the requirements for your 19" rack. In case of using a provided AC-DC adapter for AC
power connection, mount it securely in a safe place. After connecting all cables, fix the cables on the
end of the connector tray using cable ties.
Connector Tray
Cable Tie
Cable
1. Pull the SIM card protective cover away from the BDU and expose the SIM card slot.
2. Install the SIM card by pushing it in the slot until it clicks into place. The contact surface of the SIM card
faces down.
3. After the SIM Card has been locked into place, secure the SIM Card cover.
NOTE
If the SIM card is not detected properly (“No USIM” message is displayed on the dashboard),
remove and re-insert the SIM card or turn the BDU power off and on again with the SIM card
NOTE inserted.
34
Installing BDU
ADU (Antenna)
Antenna
BDU
PC PC SIP PC PC
Phone
35
C700 - Marine Satellite Communication System
SIM Card Slot **PoE (Power *LAN Port 1, 2, Phone Port (RJ14)
over Ethernet) 3, 4 (RJ45) for for POTS (Plain Old
Reset Button Port 1, 2 (RJ45) SIP Phones or Telephone Service)
Computers
RJ45 Connector
Pin Signal
1 TD+
2 TD-
3 RD+
4 NC
5 NC
6 RD-
7 NC
8 NC
36
Installing BDU
Pin Signal
1 N/A
2 T2+ (POTS Phone 2, no. 102)
3 R1- (POTS Phone 1, no. 101)
4 T1+ (POTS Phone 1, no. 101)
5 R2- (POTS Phone 2, no. 102)
6 N/A
When connecting RJ14 phones, it is recommended to use a separate cable splitter (customer supplied).
The POTS phone 1 (no. 101) is connected to a pair of Pin 3 (R1-) and Pin 4 (T1+) wires. The POTS phone 2
(no. 102) is connected to a pair of Pin 5 (R2-) and Pin 2 (T2+) wires.
Phone (RJ14)
Cable Splitter
POTS POTS
Phone 1 Phone 2
(no. 101) (no. 102)
37
C700 - Marine Satellite Communication System
2 4 6 8 10 12 14 16
GPIO Connector
1 3 5 7 9 11 13 15
Pin 3 ( - ) Pin 4 ( - )
DC Power Connector
Pin 1 ( + ) Pin 2 ( + )
Pin Signal
1 +
2 +
3 -
4 -
38
Installing BDU
ADU (Antenna)
Antenna
BDU
Grounding Stud
Vessel’s Ground
39
C700 - Marine Satellite Communication System
NOTE: When 3 LEDs blink simultaneously, the BDU is in a low power state. Check the current input voltage
status.
40
Operating BDU
41
C700 - Marine Satellite Communication System
1
2
42
Operating BDU
2
3
4
5
6
7
8
3
2
43
C700 - Marine Satellite Communication System
3. The registration window will appear in the pop-up window. Enter the new extension information. When
you want to use the external call, select the Inbound Line and Outbound Line after checking the Active
line on the SIM menu of the STATUS menu. Click the Update button.
1 202
Active
Inactive
3
Inactive
AptusLX201 AptusLX201
192.168.200.1:5060
201
201
0000
AptusLX201
44
Using AptusLX
8.1 Introduction
With the embedded AptusLX software, the antenna can be monitored, controlled, and diagnosed remotely,
anytime through the TCP/IP protocol. It saves your time and cost generated by various maintenance
activities such as operating firmware upgrades, tracking parameter resets, and system diagnosis, etc.
NOTE
AptusLX works on Internet Explorer 11 or higher (Windows 7 or higher editions), Firefox,
Microsoft Edge and Chrome web browsers.
If you’re having trouble connecting your Chrome web browser to the internet, try the steps
below.
1. On your computer, open Chrome.
2. Delete your Chrome browsing history;
2-1. At the top right, click More .
2-2. Click History > History.
2-3. On the left, click Clear browsing data. A box will appear.
NOTE 2-4. From the drop-down menu, to clear everything, select All time.
2-5. Check the boxes for the info you want Chrome to clear, including “browsing history."
2-6. Click Clear data.
3. Clear all cookies;
3-1. At the top right, click More > Settings.
3-2. Under "Privacy and security," click Cookies and other site data.
3-3. Click See all cookies and site data > Remove all.
3-4. Confirm by clicking Clear all.
45
C700 - Marine Satellite Communication System
1. Log into the BDU by typing in User Name and Password information. If this system has not been
changed from the factory default:
User ID Password Access Authority
intellian 12345678 Supports all menus for monitoring and setting.
guest guest Only some menus for monitoring are supported.
NOTE
After entering the default password, the user must change the default password to a new
password for security. If you have forgotten your ID and/or password, you can reset it on the
NOTE Reset ID/Password menu. Refer to the "8.4 Account Menu" on page 48.
46
Using AptusLX
7 8
47
C700 - Marine Satellite Communication System
8.4.1 User
1
48
Using AptusLX
8.5 Dashboard
The Dashboard menu is displayed as below to provide quick monitoring of the antenna status. The Dashboard
helps you arrange panels on a single screen while providing you with a broad view of a variety of information at
once.
NOTE
You can check the status of
NOTE the WAN connection on the
NOTE right of the top menu as well.
49
C700 - Marine Satellite Communication System
8.6 Status
This menu displays the Network, Wi-Fi, Phone/PBX, Data, Certus, SIM, Terminal Info, External GPIO, and SDF
function.
8.6.1 Network
1
2
50
Using AptusLX
8.6.2 Wi-Fi
1
2
51
C700 - Marine Satellite Communication System
8.6.3 Phone/PBX
2
1
52
Using AptusLX
8.6.4 Data
2
1
53
C700 - Marine Satellite Communication System
8.6.5 Certus
54
Using AptusLX
8.6.6 SIM
55
C700 - Marine Satellite Communication System
56
Using AptusLX
1 3
57
C700 - Marine Satellite Communication System
8.6.9 SDF
58
Using AptusLX
8.7 Settings
This menu sets and displays the Network, Wi-Fi, Firewall, Phone/PBX, Data, SDF, and External GPIO function.
8.7.1 Network
1
2
59
C700 - Marine Satellite Communication System
8.7.2 Wi-Fi
1
2
60
Using AptusLX
8.7.3 Firewall
2
1
61
C700 - Marine Satellite Communication System
8.7.4 Phone/PBX
2
1
62
Using AptusLX
8.7.5 Data
63
C700 - Marine Satellite Communication System
64
Using AptusLX
8.7.6 SDF
65
C700 - Marine Satellite Communication System
1 3
66
Using AptusLX
8.8 Tools
This menu sets and displays the Software Upgrade, Backup & Restore, Reset, Logs, and Diagnostic function.
1
2
67
C700 - Marine Satellite Communication System
2
1
2. The antenna firmware state will appear in the pop-up window. Check the current version and the new
version. Click the Upgrade button.
3. During the upgrade process, the window will display process status.
4. If the firmware is successfully upgraded, it will display as Success. Click the Done button to close the
pop-up window.
68
Using AptusLX
1
2
69
C700 - Marine Satellite Communication System
8.8.3 Reset
2
1
70
Using AptusLX
8.8.4 Logs
2
1
71
C700 - Marine Satellite Communication System
8.8.5 Diagnostic
WARNING
While selecting the Active button in the H/W Test Mode Activate menu, the system is in the
WARNING
hardware test mode. Select the Inactive button for normal operation.
72
Specification
8.8.6 Support
73
C700 - Marine Satellite Communication System
74
Specification
75
C700 - Marine Satellite Communication System
Warranty periods commence from the date of shipment from Intellian facility, or date of installation which is
come sooner. Providing maximum 6 months Warranty additionally if submission of authorized form which is
described installation occurs within 6 months from the shipment date.
Intellian Technologies warranty does not apply to product that has been damaged and subjected to
accident, abuse, misuse, non-authorized modification, incorrect and/or non-authorized service, or to a
product on which the serial number has been altered, mutilated or removed. Intellian Technologies, will (at
its sole discretion) repair or replace during the warranty period any product which is proven to be defective
in materials or workmanship, in accordance with the relevant product warranty policy. All products returned
to Intellian Technologies, during the warranty period must be accompanied by a Service Case reference
number issued by the dealer/distributor from Intellian Technologies, and (where applicable) a copy of the
purchase receipt as a proof of purchase date, prior to shipment. Alternatively, you may bring the product to
an authorized Intellian Technologies, dealer/distributor for repair.
76
Appendix
M12 85
M14 130
M16 200
77