桌面式3D打印机  
Riwell  RL200A 使用手册  
Desktop 3D Printer
Riwell RL200A
User Manual

 
 
 
 
 
 

 
 
 
 
句容利威尔电器有限公司  
JuRong Riwell Electrical Co.,Ltd.

 
  

1. Introductions

1.1 Manual introduction

This user manual includes product overview, operating instructions, printing and
testing model, maintainance and troubleshooting, and others. Please read carefully
and use the 3D printer according to the user manual.

1.2 Cautions

1.2.1 Safety attentions

Jurong Riwell Electric Co., Ltd. does not recommend using other brands of

consumable, in order to obtain optimal 3D printing results, please use the

dedicated consumable supplied by Jurong Riwell Electric Co., Ltd. The
maintainance and repair will not be included in the warranty which caused by
using other consumable that not supplied by Jurong Riwell Electric Co., Ltd.

Please do not touch when the machine is working or right after printing finish,

the temperature of the model, nozzles, print platform or other parts of the
internal body is high.

1.2.2 Contact Riwell

If you are goint to contact Jurong Riwell Electric Co., Ltd., or seeking RL200A
3D printer driver, software, services or support, please visit
http://www.myriwell.com
7. SD Card User's Guide: Regarding the usage and troubleshooting
information you can find in the SD card attached in the accessories.
8. HTML (online) user guide: please visit Jurong Li Weier Electric Co. website
http://www.myriwell.com. More information of usage and troubleshooting can be
2  
 
  

found in our website.

Identification and interpretation：
Note The information of 3D printer is subject to our website.

warning
means Potentially hazardous, if not be avoided, it could result in

injury

means Do not touch

means Do not touch for long time

means The component parts are heated to high temperature

1.3 Item list

Item list
3D printer 1 set

Power cable 1 pcs

USB connecting wire 1 pcs

Tool bag 1 set

Printing supplies 1 roll

Qualification certificate 1 pcs

SD card 1 pcs
Packing list 1 pcs

3  
 
  

2. Product overview
Based on Fused Deposition Modeling, RL200A is the rapid prototyping device
that connect to the computer to print online via a USB cable or through an SD card
for print spooling. It can complete a variety of complex three-dimensional solid
model of the print job only by copying Gcode file from the SD card to normal
computer or laptop. This device is easy to operate, even if never used 3D printers
you can also use RL200A easily to print all kinds of three-dimensional models.

2.1 Appearance

RL200A appearances of the various parts are shown as following diagram

(due to upgrade or optimize the appearance or internal structural changes, please
take the material object as the standard).

front view

4  
 
  

 

 
①  
   

  ②  

 

 

 

 

 
③  
  ④  

  ⑤  

 

     

 

  ⑥  

  ⑦  

 
⑧  

  ⑨  
⑩  
 

RL200A  Device  

① Heating  nozzle        

② Printer  bed      

5  
 
  

③ Guide  tube    

④ Extruder  hole    

⑤ Cooling  fan    

⑥ Spool  holder（ Include  nut）      

⑦ Filam ent      

⑧ Interface    

⑨ Power  switch  

⑩ Power  port  

 

Note：
 The printing plate is installed on a PCB substrate of the print
platform, the temperature is high (up to 900C) when printing, please
do not touch.
 The temperature of nozzle can reach over 2000C when printing ,
please do not touch when printing as well as right after the printing
finish.

6  
 
  

 
 
 
 
  ①  
  ②  
 
  ③  
 
 
 

Print device
① LCD Screen ② SD Card ③ Control button

7  
 
  

           

                                   

 

 

 

 

Tool bag SD card

Power cable USB line

8  
 
  

2.2 specification

2.2.1 parameter

RP Process FDM（Fused Deposition Modeling）

Machine Size 570mm×515mm×470mm
Packing Dimension 585mm×525mm×480mm
Model Size 225mmx145mmx150mm
Modeling Precision ±0.2mm/100mm
Layer Thickness 0.15mm~0.4mm
Modeling Speed 10~60mm/s
Nozzle Dia. 0.4mm
Velocity ±24cc/h
Working Temp Extruder 180-260°C，Baseplate 60-110°C
Material ABS/PLA White/Red/Yellow/Green/Black/Blue etc.

Workstation Compatibility Windows®7/Windows®XP/Windows®Vista/Linux

Interface USB
Power Consumption 250W ,100-120/200-240VAC ,50/60Hz
Operation Environment Temperature100C-32.50C
Humidity 20%-80%（RH）
Language Chinese/English
File Format STL
Weight 11kg（Net Weight）/13kg（Package Weight）
Accessory Tools, consumable, SD card
Note The above parameters are subject to updated information without notice.
Please visit the our Web site http://www.myriwell.com for latest information.

9  
 
  

2.2.3 Environmental specification

Environmental specification

 installed in a well-ventilated, dust-free

Operating area。
environment  temperature：15°C to 35°C
 humidity：20% to 80%（RH）
 temperature：0°C to 40°C
 humidity：10% to 80%（RH）
Storage environment
 non-corrosive gases existing and
clean occasion

Note The above parameters are subject to updated information without

notice. Please visit the our Web site http://www.myriwell.com for latest
information.

10  
 
  

3. Operating instructions

3.1 Unpacking

1）Check the appearance of 3D printers, whether there are bumps, scratches

and other defects.
2）Open the cover, cut out ribbon what it fasten extruder.

Picture 3.1
3）Manually move the nozzle, check if its X, Y direction is flexible.
4）Remove the packet, pick the filament roll up, put it on the filament scroll and
pull it through the wire feeding hole. As the picture 3.2, filament get through the
wire guiding tube, then insert the hole at the top of the nozzle.

①  
②  

③   ④  

Picture 3.2
11  
 
  

3.2 Computer setting up

Before RL200A 3D printer working, make sure you use a properly grounded
electrical outlet, and turn on the power switch on the posterior wall of the 3D printer,
but do not connect the USB to the computer (please do it after installing the
following software and drivers).
Please install the driver and control software by following the steps as below.

3.2.1 Install driver

1）run “myriwell.exe”： ，as shown in picture 3.3:

Picture 3.3
2）click“Next”，Select destination for driver installing, it is recommended to use
the default directory, as shown in picture 3.4:

Picture 3.4

12  
 
  

3）Keep clicking “Next”，don’t have to operate for any other until picture 3.5
comes out, click “Install” to install the plug-in：

Picture 3.5
4）Click “Finish” and choose “Launch” to start installing, we recommend to
always choose “Next” or “Finish”：

Picture 3.6
5）After installation is complete, it is shown as Picture 3.7:

 
Picture 3.7
6）Select "Next" as picture 3.7 show to start "MyRiwell" Setup Wizard, we
recommend that you select the default "next" during installation and create a
desktop shortcut, when installed, it will appear the interface as shown in Picture
3.8;

13  
 
  

 
Picture 3.8
7）Clicking "finish" will end Myriwell 3D printing software installation as shown in
picture 3.8. If you choose to create a desktop shortcut, when the installation is

complete, the desktop icon will appear.

3.2.2 Install driver

1）Choose the driver installation folder ；

2）In the PL2303 driver folder, select one of the following two folders according

to your computer's operating system ；

3）Enter the folder, you can directly click to install, if PL2303 driver has been
installed in the system, we recommend that you uninstall the driver then restart
the computer to install the driver again；
4）When driver installation is completed, connect the printer and computer by
USD cable, when the electricity is turned on, check your computer's Device
Manager, add new device port in the port directory ：

3.2.3 Software description

1）After installing the software, click the icon to run the software, the main

14  
 
  

interface appears, as shown in picture 3.9：

Menu
Tool bar
File name

Model
adjustment
module

Angle of view
adjustment View

module

 
Picture 3.9
Note: when the first time you run this program, please make sure select the print
mode when generating files. Shown as picture 3.10：
Note: The open source sofeware ReplicatorG37 is compatible in this printer, and
we can operate online printing by this software, as well achieve SD card printing via
the G code generated by this software; Moreover the G code generated by the
latest version ReplicatorG-0040 is also supported in SD card printing (not be
supported in online printing).
Attention: If use these softwares above, please select Machine menu, and select
teacip(112500) in Machine Type; Baud rate should be match for printer‘s firmware.

15  
 
  

Advanced setting：
It is use to adjust the parameters of printer to
improve print quality，This option for professional
user. Usually set defaults option.

picture 3.10

Note：All of the firmware upgrades have to through Myriwell software.

Otherwise the files will be generated and will not show as below picture
3.11：

Picture3.11
2）Select the menu "File" the drop-down menu will come out as shown in
picture 3.10：

16  
 
  

Picture 3.12
"Open" is used to import STL files, "save" is used to save the current STL file in
the current directory, "Recent Files" list recent imported STL file to software,
"testing (model examples)" list sample STL files come with the software, "Restoring
default printer settings" will clear all the records and exit, "Exit" is used to exit；
3）Select the menu "Code" the drop-down menu will come out as shown in
picture 3.11：

Picture 3.13
"Generate processing code" is used to generate the current STL file to GCODE
file "print file" is used for printing after getting the GCODE file, "Pause" and "Stop"
to control the printing process；
4）Select the menu "Myriwell Technology" the drop-down menu will come out
as shown in picture 3.12：

Picture 3.14
Select "New" and "most popular" to browse the website about the 3D printer；
5）Select the menu "Help" the drop-down menu will come out as shown in
picture 3.13：

17  
 
  

Picture 3.15
Select "Offline Documents" to open the note；

6）The icon in the tool bar is used to import the STL file, the icon is

used to start online printing， the icon is used to update the firmware，the icon

is used to select the machine you want to connect；

7） it shows the name of STL file；

8）The icon in the model adjustment module is used to move the drawing

in the middle of the view， is used to cancel the operation；

9）The icon in the model adjustment module is used to move the model in
the view，in the picture3.14 the three icons are used to move the model from X、Y、
Z three different ways，meanwhile we can drag the model by clicking the left mouse

button. If choose the Z-axis height will be fixed when moving the
model：

Picture 3.16

10）The icon in the model adjustment module is used to rotate the model，

as shown in the picture3.15 the three icons of X、Y、Z are Respectively used to

rotate the model with ±90°. this icon is used to flat the model, meanwhile we

can rotate the model with any angle by clicking the left mouse button。If choose

，the model will be rotated around the Z-axis fixedly：

18  
 
  

Picture 3.17

11）The icon in the model adjustment module is used to zoom in/out the

model，the interface as picture3.16 shown will come out：

Picture 3.18

is used to zoom in the model， is used to zoom out the model，

is used to let the model fill the entire view， is used to scale the model

according to the coefficient；

12）Angle adjustment module is used to view the model in different visual
angles；

13）The icon in the model adjustment module is used to make STL file to

generate executable file，once clicking，it may come out pop-up dialog box
according to the actual model，Please choose according to the actual requirements.
Continue to operate, the dialog box will come out as shown in picture 3.17：

19  
 
  

 
Picture 3.19
choose“yes”，The model will be converted into executable file by default
parameter settings，then the dialog box comes out to show the conversion progress
as shown in the picture3.18 ，if choose“no”， then enter the dialog box of
parameters setting as shownin picture3.20.
14）Picture 3.18 shows the progress of making the model to convert into
executable file, you can "Cancel" what you have chosen to stop the current
conversion：

Picture 3.20
The time of this process is depending on the sizes of different files, once the
conversion is completed, the dialog box come out as shown in picture 3.19, if the
machine is already connected, you can select "Online Print" to start printing the
model; choose "SD mode" the generated executable file will be saved in
designated folder; choose "Back", the generated executable file and current STL
file will be saved in the same folder, it will not print.

Picture 3.21

15）Picture 3.20 shows the dialog box of parameter setting of converting model
into an executable file：

20  
 
  

Picture 3.22
Clicking "Generate Code" will generate the corresponding executable file
following the parameters.

The parameters：

①、 is used to choose if use bottom support or not；

②、 there are three ways of “use support”：

“None” means no support，“Exterior support”means using exterior support（no

support inside of model），“Full support”means using full support；

③、 is used to set the printing device's internal fill

rate；

④、 is used to set thickness of layer，The parameters

impact the quality of printing.

⑤、 is used to set the number of out layers；

⑥、 it has three modes，“low speed”、“normal speed”、

“high speed”，it impact the printing speed；

⑦、 it impacts the printing accuracy；

⑧、 according to the diameter of filament material；

16）Update firmware
①、connect the computer and printer by USB cable;

21  
 
  

②、select the connect button in the tool bar ，till successfully connecting
the machine；

③、select the button of update firmware in the tool bar ; At this point the
software will remind "machine is connected, if you need to update the firmware, first

disconnect" , select OK, and click disconnect. Then click again,

④ 、 click “Updata”, and wait till the

process is finished, then the update firmware is completed;
⑤、After the update is complete then restart the machine, it will quit
firmware update program and USB cable will be disconnected.

3.3 LCD display

3.3.1 Main interface

Turn on the power, the main interface is shown as below。

Picture 3.23

3.3.2 Preparation

22  
 
  

1) Once turn on the power, there are four modes on the LCD display: SD menu,
print testing, system setting, company information, as shown in picture 3.24.

Picture 3.24

2) The function of five buttons: up and down buttons are used to go up and down,
left and right buttons are used to page-turning operation, middle button is used to
confirm,shown as picture 3.25

picture3.25

3) If the SD card has been inserted in the machine, choose “SD menu” and you will
see all the GCODE files in the root directory of SD card. Insert the SD card as
shown picture 3.26, select “SD menu” and enter the root directory as shown picture
3.27. GCODE file will be shown as .G format.

23  
 
  

picture3.26 picture3.27

4) It will start SD printing mode by choosing any GCODE file in SD menu; this is the
display in SD menu as shown picture 3.28

picture3.28

5) In the SD card printing process, press the middle confirmation button, LCD
screen will display relevant options of "Cancel Printing", confirm again will cancel
the printing.

picture3.29

24  
 
  

Picture 3.30

6) In the main menu, select "Print Test" to enter the "Print Test" menu, shown as
picture 3.31.

picure 3.31

Select "Start" to start testing, printing graphics are a few lines, print testing can
not be canceled. Print testing process displayed as shown in picture3.32.

picture3.32

25  
 
  

When Print testing is completed, it will display the printing is finished, LCD
shown in picture 3.33.

picture3.33

The performance of lines after testing shown as picture 3.34. When testing is
completed, the system will be automatically homing, LCD display returns to the
main menu.

Picture3.34

7) In the main menu, select "Company Info", will display products and company
information, press the enter key to return to the main menu.

8) In the main menu, select "System Settings" to enter the system setup menu,
there are six modules shown in the System Settings menu : material handling,
platform calibration, English (or Chinese), nozzle temperature, chassis temperature,
and return, in which the return is used to return to the main menu.
26  
 
  

9) Select "Filament L/UL" into the filament load and unload operation interface, this
interface has three options modules "Load", "Unload" and "Exit." As shown in
picture 3.35. Select "Load" operation, the system begins to heat the nozzle and
platform.

Picture 3.35

Heating as shown in picture 3.36.

图3.36  

When the nozzle get the target temperature, the LCD will prompt to feed wire, as
shown in picture 3.37. At this point the wire feeder is working for feeding wire (At
this point you should ensure that the ABS filament access to the wire feeder).

27  
 
  

Picture 3.37

As shown in picture 3.38, put the ABS filament into the nozzle. The motor will bring
ABS material into the nozzle.    

  Picture 3.38

Wait for 1 minute and the filament will be spitted out from the nozzle as shown in
picture 3.39. Then it indicates ABS filament has been loaded.  

28  
 
  

Picture 3.39

Select "Unload filament", when the nozzle get the target temperature, the LCD
prompt unloading wire, as shown in picture 3.37. At this moment the wire feeder
reverses for retreating wire. When it is completed, press the enter key, the system
returns to the System Settings menu.

Picture 3.40

In the loading / unloading wire heating process, sometimes because of wrong

operation or other reasons, if you want to cancel heating before the nozzle getting
the target temperature, just press the enter key (as shown in picture 3.41) to cancel
loading/unloading filament, and will return to the system setup menu.

Picture 3.41

10)Select "Calibration" into the heating printer bed and calibration. The platform
calibration function is mainly to adjust the space between the platform and nozzle
29  
 
  

by rotating the screws on the platform, so as to achieve a good printing effect. The
calibration interface platform has three options: Next, Previous and Confirm. Select
the "Next" nozzle will move to the next set point; "Previous" to return to the previous
set point; choose "Confirm", will default the platform calibration is completed, the
system reset. This is shown in Picture 3.42and 3.43:

picture 3.42

Rotate the adjustable screw

Picture 3.43

After you have correctly calibrated your nozzle height，check that the nozzle is at
the same distance at all four corners of the print platform and center of the print
platform. If it is not, you may need to adjust the platform until it is level with the

30  
 
  

nozzle at all 4 corners and center.There are 4 screw and 4 spring washers under
the platform .

Loosen a screw and the related corner of platform will rise. Tighten,or loosen,the
screws until you have the same gap between the nozzle and the platform at all four
corners of platform.

An easy way to check the distance between the nozzle and platform is to fold a
piece of paper in two （Which will make it about 0.2mm thick）and use that as a
spacer to gauge the distance between the nozzle and platform.

Note: when first time printing, make sure finish platform calibration!

11）If the system is in English, choose "Chinese", the system will automatically
switch to the Chinese. If the system is in Chinese, choose "English", the system will
automatically switch to the English. Language switching will be saved in the
system.

picture 3.44 picture 3.45

12）Select "nozzle temperature" or "bed temperature" will be used to set the head
or printer bed target temperature, modify the number by using the direction keys.
After setting, the target temperature will be saved in the system until the next
setting. Because of the different target temperature corresponding to the different
ABS material, we recommend when you use the new material, please adjust the
target nozzle temperature in accordance with the actual effect. Nozzle temperature
adjustment is shown in picture 3.46.

31  
 
  

Picture 3.46

4．Print  testing  

4.1Ready for printing

4.1.1 Platform calibration

In order to ensure the safety and printing precision, calibration must be performed
in the first time before printing, in the calibration the epoxy board must be installed
on the platform. For specific operation please check "3.32 Preparation" in No. 10);

4.1.2 Load ABS filament

Loading filament can be divided into two steps, the first step put the ABS filament in
the wire feeder through a wire casing, the second step is heating the nozzle until
the ABS material is extruded from nozzle. The detailed operation of second step
please check "3.32 Preparation" in No. 9);

4.1.3 Print testing

After platform calibration and loading filament, we can check if the printer and the
components is running normally by print testing, please check the specific
operation "3.32 Preparation" in No. 6);

32  
 
  

4.2 Print mode

There are two kinds of work mode: 1. Online print, 2. Off-line print by SD card

4.2.1 Online print

1）Click the icon to run the software；

2）Clink the icon in the tool bar, connect the printer, the following prompt

dialog box appear:

When successfully connected, will show following prompt dialog box:

Clink “OK”, the banner becomes it means the

connection is OK;

3）After connection, the icon in the tool bar comes high bright ;

4）Clink the icon in the tool bar, select the STL file into the software;

5）When the model come out in the view, operate by “move”、 “rotate”、

“zoom”in the model adjustment module, adjust the model into a reasonable
size, position and angle, we can view the model from different visual angle through

33  
 
  

angle adjustment module;

6）When model adjustment is completed, we suggest that select ”save” in the

“file” menu to save the model. Then clink the icon , generate executable file.
We can take this process by using the default parameters or selecting the related
parameters;
7）After generating code, if printer is connected, select

to start printing by serial port, the icon will

appear at the bottom of windows view, we have to wait for a moment;

8）After that it will appear the view like , meanwhile

the LCD screen will show the printer is online printing. During the printing, you can

clink to stop printing;

Note: in the case of online printing, printing can not be stopped before printing with
extruded filament!
9）When printing is completed, the prompt dialog box will show in the software
to inform the time of printing.
This is the operation brief of online print.
 

4.2.2 Off-line print by SD card

1) Operate by following the step 1) to step 4) in ”4.2.1 online print”;
2) After generating executable file, select , it appears the interface
as shown in picture4.4:

34  
 
  

   
Picture 4.4

For example, if you choose you can save the generated executable
file in the SD card, note: so far this type of Myriwell 3d printer only support FAT32
file system, you can set the SD card into FAT32 file system by formatting;
3）After executable file is generated in the SD card, you can insert the SD card
to printer and select off-line printing to work.
Prompt: Platform preheating is one of key using 3D printer successfully
If the temperature is set too low, may lead to no enough adhesion force
between the bottom of model and printing bed, the printing model will tilt
deformation. The best way to prevent this phenomenon is: keep the printing bed
fully preheated, it means to do not start printing until the temperature of printing bed
reach the setted temperature (ABS:110 ℃,PLA:60 ℃) as shown in the software.
The operation step of model printing is same as print testing：

After printing, please clean printing bed, so as not to affect the next printing.

You can remove some parts which is difficult to remove by the scraper in the tool
box. Printing bed is the heated platform, therefore do not touch the platform, in
order to avoid burns.
35  
 
1
2

5.  Take  the  model  

After printing model, the printer will beep, nozzle and plate will return to the
zero position and stop heating, system reset to the initial state.
1) Take the printer bed from the print platform of RL200A (that is the PCB
board with regular mesh points as picture shown below). Holding the
blade, put it between the model and platform, and slowly moving the
shovel, prizing model back and forth. Remember that printer bed and
platform has to stop heating, but it is still high temperature in a short time,
beware of burns. If there is support part of the print model, support part
removal can be operated by using a variety of tools in the accessory.
2) If there is support part of the print model, support part removal can be
operated by using a variety of tools in the accessory.

 

 

 

 

 

Loosen the binder clips ，

remove the PCB board after
printing to remove printed
models from the printer.
 

36  
 
  

 

Picture 5.1 take the model

Note: the two pictures above is taken after 10 minutes of stopping print, at this
moment the temperature of platform is closed to room temperature.
Prompt: it is easy to remove the model from the printer bed when the model is
warm.
Please note: when the print platform is not removed from the RL200A, strongly
recommend that you do not remove model. If the plate is connected with printer,
when remove the model by force, it may damage the printer structure and its
accuracy.

37  
 
 Chapter  6:  Maintenance  

6.  Maintainance  
RL200A does not need special maintenance, but it needs to paint the oil
regularly on the principal axis and the screw rod to prevent premature aging of the
moving parts.
The following listed matter is that we should note and maintain:

6.1 Clean the Print Head

Several times use later of printers, the print head will clog, you can use a clean,
soft, damp cloth to clean the external three-dimensional printer.
Attention: Do not use ammonia-based cleaners to clean the printer or around
the printer.

During the 3D printing process, some elements in the supplies, dust particles
can accumulate inside the printer or print head. With the passage of time, the
accumulation of material will cause print quality problems. Like print head clogging
and no silk, silk Volume tumor. Printer you want to correct and avoid such problems,
you can clean the print head and printer floor area.

Clean the print head generally with tweezers to remove impurities. As shown

below.

Picture 6.1
If the nozzle clogged, we need to remove and clean the print head, the steps
are as follows:
1) Adjust the printer bed to the lowest position, and select "loading filament",
waiting for heating up to the setted temperature and buzzer. Extrude the filament
by.
38  
 
 Chapter  6:  Maintenance  

Picture 6.2
2) If we have diameter auger bit with diameter 0.3mm or the needle with
diameter 0.3mm.

6.2 Belt Tensioning

The flat belt is loose if you find belt bending the head or both sides of RL200A.
Phenomena of the belt loose such as out of step, bounce, or print less the object
within the shell surface.
In addition, when the motor is selected the direction , there will be a certain
amount of exercise is stored , then in the opposite direction with my hand , it can be
run the right move, " bounce" may result in part of the structure of the print object
inaccurate.

Attention: more information about the tension belt, see www.myriwell.com.

 

6.3 Lubrication Guide

In the course of work sounds very loud noise and vibrate powerful, you need to
add oil to the rail. X, Y two axes rely on precision rails of 10mm diameter and Z-axis
screw to ensure a smooth line movement without any swing. Add oil to reduce
friction, reduce wear and tear caused by long-term exercise.
The method: choose a clean cloth and painted lubricant on the rail and screw, then
screw the lubricant on screw mandrel smoothly.

39  
 
  

Chapter 7: Trouble Clearing

Frequently Questions
Problems Solution

The printer 's power light is off Check power whether on.
Ready light of printer does not shine Turn the power off , reboot

Can not be connected to the printer 1. Check the UBS interface is connected
properly
2. Check the USB interface corresponding
to software COM interface
3. Turn the power off and then turn on the
power
4. Restart the computer

the print platform failed to reach the 1. Heater is damaged, replace the heater
specified temperature 2. Restart the printer

The print head has failed to reach 1. Heater is damaged, replace the heater
the specified temperature 2. Replace the temperature resistance ,
as shown in Figure
3. Restart the printer

Print head is clogged or no plastic Clean the print head, or adjust the
wire squeeze plastic wire set screws, such as
still clogged, replace the print head.

The print model is skewed Loose belt , need to tension the belt
(crooked ) Loose of motor or timing belt pulleys link.

Reference firmware update mode,

operate the firmware updating through the
PC software. Note: in this case please do

not clink the icon , after connecting

Starting up LCD diaplay “Fireware
printer with power on, click the firmware
Error Updata”
update icon directly. Setting by
viewing the device manager equipment in
the port, the firmware update plug-ins to
manually set the port number in firmware
40  
 
  

update, then start to update.

Restart the printer in the case the the USB

After connection with computer, pull
cable does no insert the computer If first
up the USD cable, the LCD screen
time is not successful, you can try once
become dark
again

Base layer curl or non-stick to print Whether the temperature of baseplate

platform reaches the setting temperature
Software don’t work Reinstall the software

Other failures Technical Support

Tips: Sometimes curling phenomenon will appear when pint the large model.
This is caused by the printing platform surface uneven preheat. Before printing a
large model, the warm-up is essential. In addition, the smaller the print model, the
less curly part prone to appear. If possible, avoid printing large models as much
as possible.
 

41  
 
  

Chapter 8: Warranty Statement and License Agreement

JuRong Riwell Electronics Co., Ltd. Limited Warranty Statement

  JuRong Riwell Electronic Co. Ltd. (short for Riwell) products of Myriwell 3D printer, one-year
warranty to guarantee: Riwell hardware, accessories, and supplies from the purchase date in
materials and workmanship does not exist on the defect. Riwell notice such defects during the
warranty period, and repair or replace products which prove to be defective. Replacement products
may be similar to the new product or performance of new products.
In the case of correct installation and usage, Riwell guarantee from the purchase date of within the
specified date, the software does not execute its programming instructions due to defects in
materials and workmanship. During the warranty period, if Riwell notice such defects, Riwell replace
execute its programming instructions software defected.
We can’t ensure the operation of the product will be uninterrupted or without error. If Riwell within
a reasonable period of time can not repair or replace the product warranty liability, the customer will
be entitled to immediately return the product and request the refund of the purchase price. Our
product may contain the re-production parts equivalent to new parts performance, or may be subject
to incidental use parts.
Warranty does not apply to a product defect caused by the following reasons: (a) maintenance or
improper calibration or inadequate ; ( b ) the use of non-Riwell software, interfaces, components , or
supplies; (c) unauthorized modification or misuse of equipment; (d) operation outside the
environmental specifications for the product announced; (e) improper site preparation or
maintenance .
The extent permitted by local law, the above warranty is the only addition, express or implied,
written or oral warranty or terms, and Riwell not propose guarantee terms for any particular purpose
of merchantability, satisfactory quality and applications implied. Some countries / regions, states or
provinces do not allow limit the implied warranty, so the above limitation or exception may not apply
to you. This limited warranty gives you specific legal rights, you have other rights which may vary
due to different countries / regions, states or provinces. The Riwell limited warranty applies to the
product support services only in the country / region of selling the product. The level of warranty
service may vary with the different local standards. Riwell will not alter the form, fit or function, so
that it can be used for legal or regulatory reasons and the country / region which never intended.
The extent allowed by local law, this Warranty Statement compensation is the only proprietary
compensation. Apart from the above , the Riwell or its suppliers under any circumstances be liable
for any data loss or direct, special, incidental, consequential (including loss of profits or loss of data )
or other responsible for any loss , whether it is based on contract , tort or for other reasons. Some
countries / regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
In addition to the extent permitted by law, the warranty terms of this statement does not
exclude or limit or modify the mandatory statutory rights applicable of this product for such
customers.

42