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Examples of Therapeutic Communication in the Elderly With Dx.

Hypertension

Nurse : Diffa Putri Andresa.


Patient : Vennya Akita Buhtian Fenizar.
Patient Family : Olivia Herianandes.

1. Pre-Interaction Phase:
A nurse will conduct an examination and see the development of the condition of an
elderly patient named Mrs. V. Mrs. V suffers from hypertension who is being treated in the
orchid room of X Hospital.

2. Orientation Phase :
The nurse came to Mrs. V in the treatment room.
Nurse : Assalamu'alaikum.
Family : Wa'alaikum salam.
Nurse : Good morning mom (smiling)
Family : Morning too, nurses.
Nurse : Good morning Grandma. How's grandma today? Healthy ??
Mrs. V : Morning. Thank God it's been pretty good.
Nurse : Introducing Grandma, I am Nurse Diffa who is in charge of taking care of Grandma
from 8 am to 2 pm today. Grandma have you eaten yet this morning?
Mrs. V : Already.
Nurse : Do you eat a lot or a little Grandma?
Mrs. V : Just a little because I don't have an appetite.
Nurse : It's okay little by little, but you have to do it often. This morning, have you taken the
medicine, Grandma?
Mrs. V : Yes.
Family : Yes, nurses, all the drugs have been taken.
Nurse : Alright Grandma, and Mom. I'm here to measure my grandmother's blood pressure. Are
mom and grandma ready?
Family : Oh, yes, of course. Please.
3. Working Phase :
The nurse approaches the patient to take action.
Nurse : Excuse me, Grandma. Sorry, Grandma, just lie down, so Grandma can relax more.
Please raise your left hand a little, Grandma. (Nurse puts on a blood pressure cuff, then measures
blood pressure) How old are your grandsons?
Mrs. V: uhm, there are 4 decks, one is still small, two are still in school, and the other is ready to
work.
Nurse : Oh, the one who used to play here is the youngest grandma?
Mrs. V: Yes, he often comes here even though he is afraid of the white and white clothes being
injected, he said hehehe. That's why I usually take my grandmother home.
Nurse : Yes, usually small children are afraid hehehe (finished measuring BP)
Mrs. V: How much is your grandmother's blood pressure? Nurse : It's 140/90 mmHg, granny,
sir, ma'am.
Family : Oh, is it still that tall?
Nurse : For people my age and my mother, it's quite tall, but for grandmother's age, it's still
normal.
Nurse : So now Grandma's condition is better than yesterday.
Family : Alhamdulillah

4. Termination Phase :
After all the examinations have been carried out, the results of the examinations are
recorded by the nurse and all equipment is tidied up.
Nurse : You still have to take the medicine regularly, you have to eat too little but often, eat
fruits and vegetables and drink water. Grandma also has to rest a lot, don't do strenuous activities
first.
They : Yes, nurses.
Nurse : Then I'll excuse myself, sis, Grandma. Grandma get well soon, Grandma. Later if you
need help just call me in the Nurse's room.
Family : Yes, nurses. Thank you
Nurse : Come on ma'am.
After the nurse said goodbye, the nurse immediately left Mrs. V.

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